[Q] Problems with screen and Back, home, menu and something else!!! - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi guys!
I've just bought a Note3 n9005 in Singapore, starting with ANdroid 4.4.2
At first it worked very well. But after some times I restart, an error appeared immediately after the phone is on "Unfortunately...process phone.android.com has stoppped". I choosed "OK" and it wont come again if I dont restart my phone,
But it's not only all my problems. In fact I had used a fake S-view although it doesnt work with kitkat (It's a gift from Phone store, It was only used to protect the phone like a flip-cover). And a new problem appear: sometimes my phone is in LAG Touchscreen does not work, I try to drag the Notification bar down, I can do it, and then the screen displays the "notification infomation", touching is unresponsive. Home button and 2 touch buttons Back+menu does not work too. It is just solved by turn off the screen using Power button, and turn on it again.
Can someone tell me the reason about my problems? And how to fix them?
Thank you!
P/s:I'm sorry this is my first post so it can contains errors. Tell me please

Please help meeeee

Have you verified that ur phone is genuine.If yes try doing a factory reset or reflash stock 4.4.2 from odin
Sent from my SM-N900 using XDA Premium 4 mobile app

hhealso included
shine.vietnam said:
Hi guys!
I've just bought a Note3 n9005 in Singapore, starting with ANdroid 4.4.2
At first it worked very well. But after some times I restart, an error appeared immediately after the phone is on "Unfortunately...process phone.android.com has stoppped". I choosed "OK" and it wont come again if I dont restart my phone,
But it's not only all my problems. In fact I had used a fake S-view although it doesnt work with kitkat (It's a gift from Phone store, It was only used to protect the phone like a flip-cover). And a new problem appear: sometimes my phone is in LAG Touchscreen does not work, I try to drag the Notification bar down, I can do it, and then the screen displays the "notification infomation", touching is unresponsive. Home button and 2 touch buttons Back+menu does not work too. It is just solved by turn off the screen using Power button, and turn on it again.
Can someone tell me the reason about my problems? And how to fix them?
Thank you!
P/s:I'm sorry this is my first post so it can contains errors. Tell me please
Click to expand...
Click to collapse
What did you do exactly? did you root your phone and try to delete some stuff? use touchscreen test for your touchscreen to see
the problem,, you can find them on the play store.
What is your phone build number? last resort is just get the stock firmware and reflash it with odin3.09. search it over the forum.

RISHI RAJ said:
Have you verified that ur phone is genuine.If yes try doing a factory reset or reflash stock 4.4.2 from odin
Sent from my SM-N900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I've verified, it's genuine bro I'm going to hard reset tonight cause I left it home :/
zonicz said:
What did you do exactly? did you root your phone and try to delete some stuff? use touchscreen test for your touchscreen to seethe problem,, you can find them on the play store.
What is your phone build number? last resort is just get the stock firmware and reflash it with odin3.09. search it over the forum.
Click to expand...
Click to collapse
its build number is KOT49H.N9005XXUENA6. I've not rooted it yet, It is running on stock rom 4.4.2 of Samsung.

shine.vietnam said:
I've verified, it's genuine bro I'm going to hard reset tonight cause I left it home :/
its build number is KOT49H.N9005XXUENA6. I've not rooted it yet, It is running on stock rom 4.4.2 of Samsung.
Click to expand...
Click to collapse
Yes, do factory reset first. Backup everything from kies since your device is not rooted. will see from there.

zonicz said:
Yes, do factory reset first. Backup everything from kies since your device is not rooted. will see from there.
Click to expand...
Click to collapse
This ^^
------------------------
If that doesn't fix it, you may have touchscreen issues. Some Note's are affected by this and need replaced.

Related

[Q] Buttons and bottom half of screen unresponsive.

After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
jake262 said:
After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
Click to expand...
Click to collapse
factory reset won't remove bugs.
cause u didn't have this problem in previous firmware it s not because of hardware.
so try flash compatible stock rom from another region.
if problem remains take it to official service.
:good:
x102x96x said:
factory reset won't remove bugs.
cause u didn't have this problem in previous firmware it s not because of hardware.
so try flash compatible stock rom from another region.
if problem remains take it to official service.
:good:
Click to expand...
Click to collapse
It was an official update so short of rooting it and flashing a new firmware i don't see any other options.
jake262 said:
It was an official update so short of rooting it and flashing a new firmware i don't see any other options.
Click to expand...
Click to collapse
rooting is not necessary for flashing stock rom.
I'm having the same problems. Screen locks up often when I'm browsing in Chrome. For Gods sake this has 3gb of RAM!!!!!
Sent from my Nexus 7 using Tapatalk
x102x96x said:
factory reset won't remove bugs.
cause u didn't have this problem in previous firmware it s not because of hardware.
so try flash compatible stock rom from another region.
if problem remains take it to official service.
:good:
Click to expand...
Click to collapse
ok so i flashed a stock kitkat firnware. the problem is still there.
jake262 said:
ok so i flashed a stock kitkat firnware. the problem is still there.
Click to expand...
Click to collapse
flashed original rom via odin 3.09. Them hard reset. I have the same problem with screen. Is software problem.
Sorry for my bad English.
jake262 said:
After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
Click to expand...
Click to collapse
While phone works just pull out the battery and also don't use cover. I think its just about samsungs politics. ..
Sorry for my English
Same issue
jake262 said:
After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
Click to expand...
Click to collapse
I also have the exact same problem... I already did the factory reset but no luck. I increased the sensitivity but still happens...Can anyone help us? or it is caused by the recent upgrade of OS to kitkat version... Thanks.
GOOD NEWS!
I have been having this issue as well. Lots of research on the net has provided me with no real solutions. I think there is something missing in this update. I do not know what it is im not that smart but something is wrong across the board.
I have done a master reset back to factory and within minutes of the set up it started lagging/ not responding again. Figured i would give it a few days and well nothing changed so I contacted T-mobile and spoke with Tech Support located in Texas and he concluded that it is an SD card. He says that the SD card was on the phone prior to the update and is causing the issue since its old. WTF! I told him that the processor, ram, HDD, CPU are all considered old now. Personally I think its a stupid response.
I am going to give this a shot anyways. NO SD card no pictures no music.... Already within 15 minutes of no SD card issues are still there. I am really starting to hate this phone because of this update. Hoping to get a replacement (new) with 4.3 still on it. NO UPDATE for me till i know this and several issues are fixed.
I know i could root but i dont feel i should have to to fix any issues.
Has anyone else found a solution or heard of one yet?
Just try this , go to setting / general / power save , swith it on.
Then wait a moment before you try your phone again.
my wife phone got this issue because of over heating.
after switching the power save , the issue is gone.
update... contacted Tmobile within the last hour and apparently this rep said this is a known issue. She contacted Samsung and Google (could be blowing smoke up you know what) but she came back and said they are very aware of the issues and are vigorously working on a fix and your informations will be one of the first ones to get it. She was saying 4.4 (kitkat) screwed up a lot of Samsung devices. BTW she was also having the same problems. All replacement phones will come with 4.4 so exchanging is out of the question.
Regarding the power saving thing ill give it a shot. It was on before the master reset. Noticed it was off when i went in. On now so ill try then.

[Q] touch problem

I have a problem with a drop-down menu. On left side wants always, but,on right side don t work . i m reset phone .but i have same problem. SW 4.4.2. when i m instal a louncher from Google Play,touch work..... Did someone have problem like this ?
Sorry for my english.
ihsan daris said:
I have a problem with a drop-down menu. On left side wants always, but,on right side don t work . i m reset phone .but i have same problem. SW 4.4.2. when i m instal a louncher from Google Play,touch work..... Did someone have problem like this ?
Sorry for my english.
Click to expand...
Click to collapse
Nope i didn't.
Do factory reset and try again. If it works with another launcher then maybe some app or anything else is causing it.
Good luck....
chaki- said:
Nope i didn't.
Do factory reset and try again. If it works with another launcher then maybe some app or anything else is causing it.
Good luck....
Click to expand...
Click to collapse
I was hard reset again,but i have same problem,,,Thanks!
ihsan daris said:
I was hard reset again,but i have same problem,,,Thanks!
Click to expand...
Click to collapse
Try 3845*#80X#
X represent your model number. Let's assume you have the international model, which is 802. You should input in the dialer 3845*#802#
This action will take you to service menu.
In the service menu find touch firmware updates, update your touch firmware. Reboot.
If it doesn't work try to do it couple of times. After each try do a reboot.
Hope this helps.

Flooded with bugs :(

Hey folks.
My samsung galaxy s4 i9505 with android 4.4.2 and i have rooted it few times and got back to stock.
The problems i am facing are
1. i lock the screen and then tryna turn back on but it never turns back on i have to continuously press the home screen in order to activate samsung s voice which in turn helps me to switch on the screen back. It takes almost a min or so to turn back on.
2.Its geting tooooooooooo slow omg i never expected this to happen.
3.The camera app sucks to the core the "processing" takes almost few seconds to take a pick.
Please help me how do i get rid of these.
I dont know if i can switch the rom to pure android lollipop if thats possible please do guide me to how can i do that.
or please guide me some rom which is prety fast and almost close to pure android which has all the apps installed which are required.
Try a factory reset first.
Lennyz1988 said:
Try a factory reset first.
Click to expand...
Click to collapse
I know that would temporarily fix my problem but i want that to be fixed permanently brother.
What makes you think its a temporary fix?
DSA said:
What makes you think its a temporary fix?
Click to expand...
Click to collapse
I have tried it sir.
Then you are doing something wrong
Setting the phone to the condition you bought it in is not a temporary fix
Did you make modification when you were rooted? That could explain why a factory reset doesn't work. If so, flash a 4.4.2 stock rom.

Touchscreen not working properly after firmware update

I decoded to upgrade from 5.0.1 to 5.1.1...really wish i hadn't.
First off i installed TWRP which went ok, though when i booted to recovery i noticed the touchscreen didn't work right, you had to press a couple of centimetres above the item you wanted to select. I figured it was just a dodgy interface and thought nothing of it
Then flashed this ROM [ROM][N910F][ALEXNDR] ★ COI3 / POF2 ★ DevBase, Multi CSC, Safe De-Bloat - http://forum.xda-developers.com/note-4/snapdragon-dev/rom-bob4-devbase-multi-csc-safe-bloat-t3033881 and updated the modem and bootloader to the 5.1.1 versions as per instructions on that thread.
When the phone restarted the touchscreen was still screwed, keypresses register no where near where they should.
At this point i was getting worried so decided to revert back to the stock 5.0.1 i was using. I flashed N910FXXU1BOC5_N910FBTU1BOB2_BTU along with the following BL_N910FXXU1BOB4 and CP_N910FXXU1BOB4.tar modem files using ODIN.
Restarted the phone and the screen is still not working properly
I've no idea what to try now, so figured i ask the experts on XDA
I had similar problems with touchscreen. Try this press *#2663# and you should see the menu I posted on the image. Update the first 2 options you see & reboot. Hit thanks if it helps ??
Thank you so much !!!!! It worked
Glad I could help ?
Thank you so much. My Note 4 was acting weird where only the S-Pen would work properly and touch didn't.
thank you very much,you help me a lot.
??
Sent from my SM-N910W8 using XDA-Developers mobile app
Issue with TouchScreen after botched TWRP install
Jose0726 said:
I had similar problems with touchscreen. Try this press *#2663# and you should see the menu I posted on the image. Update the first 2 options you see & reboot. Hit thanks if it helps
Click to expand...
Click to collapse
This fixed my issue!!! Great solution!
I had a few spots in lower right corner, for example keys bnm on keyboard sometimes weren't recognised. It was really annoying. Now it is working great after this update. Thanks ?
Sent from my SM-N910C using Tapatalk
This happened to me to. TWRP is a piece of ****. Utterly unreliable and will give you a feeling of security. When you need it most this bugware **** will foul up, lock up and corrupt. I'v had many issues with this junk.

my back button and task manager button doesn't work after update to android 7

after update back button and task manager button doesn't work
i restart device too many then it's work
but at this morning this problem is appear
how should i do ?!
factory reset solve problem ?!
i need app data and when it's not root i can't backup them
please give me the best solution.
thanks
any one?
Do hardware test, open Calculator, type .12345=+ , if the result returns okay then it's worth to give factory reset a try. You should backup manually though using gdrive, otg, micro sd, hard drive whatever. It happened to my Galaxy S3 once and the reset solved the problem.
sanctitude888 said:
Do hardware test, open Calculator, type .12345=+ , if the result returns okay then it's worth to give factory reset a try. You should backup manually though using gdrive, otg, micro sd, hard drive whatever. It happened to my Galaxy S3 once and the reset solved the problem.
Click to expand...
Click to collapse
i tried to reset factory
but it appear after next day
when i rotate screen this key work
but at normal mode some times work some times doesn't work
i check the screen and it's ok and show my touch on screen and didn't damage or some thing else
i need help
please help me
if i try reinstall rom it's came back to normal mode ?!
I check the hardware test and sadly there is no capacitive keys test, my bad. Although it's rather pointless you may try this app https://play.google.com/store/apps/details?id=com.test.suite.android
Only home and back key test available. The following
could be done in sequence if previous attempt fails :
1. Play around with recent key option in asus customized setting
2. Try wipe cache partition
3. Flashing firmware
4. Flashing RAW firmware
5. If nothing works, most likely it's hardware issue
or in the mean you can use virtual softkeys available in playstore
amink69 said:
i tried to reset factory
but it appear after next day
when i rotate screen this key work
but at normal mode some times work some times doesn't work
i check the screen and it's ok and show my touch on screen and didn't damage or some thing else
i need help
please help me
if i try reinstall rom it's came back to normal mode ?!
Click to expand...
Click to collapse
What firmware are you running on? If possible, send the screenshot of your firmware version here.
saktiswrxsti said:
what firmware are you running on? If possible, send the screenshot of your firmware version here.
Click to expand...
Click to collapse
us-14.14.1711.92
amink69 said:
us-14.14.1711.92
Click to expand...
Click to collapse
I suggest you to post this issue on ASUS ZenTalk
after i hard reset key work fine but after a time it's come back

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