Database Users

N9005 keeps deleting KNOX

hi
I have a challenge with my N9005. It does a reboot, then when I enter the password to login it hangs for a few seconds, and reboots again. When I take take the battery out for a while I'm able to now login. but at this point it says "deleting KNOX". I realise that all my applications are nowhere to be found. Google PlayStore too is off. Bottomline is, there is nothing on the fone at this point; not even the Samsung and Google Folders. Its happend 4 times within the last month.
Please help. Thanks

TeddyLu said:
hi
I have a challenge with my N9005. It does a reboot, then when I enter the password to login it hangs for a few seconds, and reboots again. When I take take the battery out for a while I'm able to now login. but at this point it says "deleting KNOX". I realise that all my applications are nowhere to be found. Google PlayStore too is off. Bottomline is, there is nothing on the fone at this point; not even the Samsung and Google Folders. Its happend 4 times within the last month.
Please help. Thanks
Click to expand...
Click to collapse
Were u using Knox before ? If u were using Knox all ur data are encrypted inside Knox. The problem arose when Knox container damaged (Knox 0x1). If that is what happened then ur Knox data is surely be gone.

nlatifolia said:
Were u using Knox before ? If u were using Knox all ur data are encrypted inside Knox. The problem arose when Knox container damaged (Knox 0x1). If that is what happened then ur Knox data is surely be gone.
Click to expand...
Click to collapse
I hadnt moved any of the data to KNOX. I hardly even use KNOX, though its installed and set up. Is there a solution to the KNOX container getting damaged so often? an update or something available?
Thanks.

TeddyLu said:
I hadnt moved any of the data to KNOX. I hardly even use KNOX, though its installed and set up. Is there a solution to the KNOX container getting damaged so often? an update or something available?
Thanks.
Click to expand...
Click to collapse
I dont know whats going on to ur phone but it seems that Knox has broken. Check via download mode VolDown-Home-Power at the same time whether Knox values is 0x1 or still 0x0..

nlatifolia said:
I dont know whats going on to ur phone but it seems that Knox has broken. Check via download mode VolDown-Home-Power at the same time whether Knox values is 0x1 or still 0x0..
Click to expand...
Click to collapse
It's still 0x0

Reflash your Stock ROM, If your KNOX is 0x0 still all it'll do is repair any damage to the system files and restore it.

[Q] Reset the flash counter knox without altering the warranty void - SM-G900F

Hello. Thanks in advance for your help.
(Oh! Sorry for my bad English, not my native language)
My galaxy s5 phone (Samsung SM-G900F) is having problems with the camera, because when the application suddenly appears a message saying "connection error" and does not allow to use it. So I reset the phone to work again.
I thought maybe by installing a newer version of the ROM version would work (my operator no update at that time), so I downloaded the latest version without carrier.
However, the problem occurs again. So I want to take your phone to the warranty offered by my carrier, but I must erase traces of flashes, because otherwise I will not get the phone to warranty.
How I can reset the flash counter knox without altering the warranty void?
At this time, the device is unroot. But in the download mode, the number of flash appears.
Thanks for the help.

gevensa said:
Hello. Thanks in advance for your help.
(Oh! Sorry for my bad English, not my native language)
My galaxy s5 phone (Samsung SM-G900F) is having problems with the camera, because when the application suddenly appears a message saying "connection error" and does not allow to use it. So I reset the phone to work again.
I thought maybe by installing a newer version of the ROM version would work (my operator no update at that time), so I downloaded the latest version without carrier.
However, the problem occurs again. So I want to take your phone to the warranty offered by my carrier, but I must erase traces of flashes, because otherwise I will not get the phone to warranty.
How I can reset the flash counter knox without altering the warranty void?
At this time, the device is unroot. But in the download mode, the number of flash appears.
Thanks for the help.
Click to expand...
Click to collapse
Not, there is no way to reset the KNOX flag atm.

gee2012 said:
Not, there is no way to reset the KNOX flag atm.
Click to expand...
Click to collapse
So will the company respect that it is a hardware problem and Support the warranty, or not because of the counter?
I don't know what happens in this case, that's why I ask..
Thanks,

sosimple said:
So will the company respect that it is a hardware problem and Support the warranty, or not because of the counter?
I don't know what happens in this case, that's why I ask..
Thanks,
Click to expand...
Click to collapse
As you live in Europe warranty even after rooting is still valid, unless Samsung can prove that rooting caused the defect.This is a European law for protecting consumers.

gee2012 said:
Not, there is no way to reset the KNOX flag atm.
Click to expand...
Click to collapse
Right now I have 0x0 Knox Warranty Void.
I want to reset the flash counter only ..
I know I can root with Towelroot. I know I can reset the counter with triangle away. But I do not know if using triangle away will tripping knox warranty void 0x1.

Doesn't the Knox Counter 0xsomething indicate if the device has been flashed? If it's 0x0, your warranty is still there and you don't have to worry.

gevensa said:
Right now I have 0x0 Knox Warranty Void.
I want to reset the flash counter only ..
I know I can root with Towelroot. I know I can reset the counter with triangle away. But I do not know if using triangle away will tripping knox warranty void 0x1.
Click to expand...
Click to collapse
There will never ever be a way to reset the Knox counter. It is what it is and move on with your life

[Q] S4 I9500 BN2 root without trip knox.

I tried to root with towelroot=not support?:crying:
I tryied vroot and it support,no dare to click, will it trip knox?
Others like geniusroot,kingo root support n trip knox?
Any chances to root without trip knox?
Thank you.

Hello.
I had rooted my Galaxy S4 (i9505), 4.4.2, without triggering the Knox Flag, using CF-Auto-Root, via Odin. The Flash Counter is now 1, due to flashing something, but Knox is 0x0. Flash counter can be reseted by using Triangle Away,
Hope this helps.
http://forum.xda-developers.com/showthread.php?t=2292615
Proof:
https://www.dropbox.com/s/mkjnmpwcq6pz2se/DSC_3831.JPG?dl=0
(no 0x1 flag)
https://www.dropbox.com/s/gctx9ejiin47rrp/Screenshot 2014-10-04 17.08.39.png?dl=0
(device supported by Kies)
https://www.dropbox.com/s/v8hpbmo815ltn1w/2014-10-04 14.09.39.png?dl=0
(SuperUser working)
Mind that you have to install BusyBox from Google Play, cause it does not come with it.
Have fun

costin96 said:
Hello.
I had rooted my Galaxy S4 (i9505), 4.4.2, without triggering the Knox Flag, using CF-Auto-Root, via Odin. The Flash Counter is now 1, due to flashing something, but Knox is 0x0. Flash counter can be reseted by using Triangle Away,
Hope this helps.
http://forum.xda-developers.com/showthread.php?t=2292615
Proof:
https://www.dropbox.com/s/mkjnmpwcq6pz2se/DSC_3831.JPG?dl=0
(no 0x1 flag)
https://www.dropbox.com/s/gctx9ejiin47rrp/Screenshot 2014-10-04 17.08.39.png?dl=0
(device supported by Kies)
https://www.dropbox.com/s/v8hpbmo815ltn1w/2014-10-04 14.09.39.png?dl=0
(SuperUser working)
Mind that you have to install BusyBox from Google Play, cause it does not come with it.
Have fun
Click to expand...
Click to collapse
Thanks to you.Still can not root at the moment fir I9500
Not included - Triangle Away - ! NOT OPERATIONAL ON THE GT-I9500 !
Triangle Away can be used to reset the flash counter after installing CF-Root. The flash counter keeps track of how many custom firmwares you have flashed, as this voids warranty. (No idea what this about ? Read up on it, you will want to use this !)

ttkyy said:
Thanks to you
Click to expand...
Click to collapse
Bear in mind, that I am not 100% sure that it will work on ALL Galaxy S4 devices (I mean not trigger it).
Also bear in mind that OTA (Over the air update) will NOT work, it will return the message "Phone was been personalized."
Although, Kies sees it. Also make sure you don't have Knox mode activated or installed.
LATER EDIT:
I see that Triangle Away is only for the Qualcomm Galaxy S4 (9505). That means that you can't, at this moment, reset the flash counter. There are basically two things to worry about:
- Knox Flag -> as which seems so, I avoided it by installing that CF-Auto-Root on my 9505. I am not sure about avoiding it on 9500, but it should work.
- Flash Counter -> it raises everything you flash something via download mode. If it's 0, in Settings > About Phone > Status >Phone Status, it will return "Original" or something. If it's anything else than 0 (like 1, which I currently have cause I re-flashed root due to some tiny problem), it will return "personalized" or something like it. That will still void warranty IF the phone is sent to warranty like that, but will NOT trigger Knox. Also that will stop OTA Updates from working, but Kies updates will work (for some reason, samsung bug, use it ).
I have no idea how to help you regarding that Flash Counter on the 9500.

costin96 said:
Bear in mind, that I am not 100% sure that it will work on ALL Galaxy S4 devices (I mean not trigger it).
Also bear in mind that OTA (Over the air update) will NOT work, it will return the message "Phone was been personalized."
Although, Kies sees it. Also make sure you don't have Knox mode activated or installed.
LATER EDIT:
I see that Triangle Away is only for the Qualcomm Galaxy S4 (9505). That means that you can't, at this moment, reset the flash counter. There are basically two things to worry about:
- Knox Flag -> as which seems so, I avoided it by installing that CF-Auto-Root on my 9505. I am not sure about avoiding it on 9500, but it should work.
- Flash Counter -> it raises everything you flash something via download mode. If it's 0, in Settings > About Phone > Status >Phone Status, it will return "Original" or something. If it's anything else than 0 (like 1, which I currently have cause I re-flashed root due to some tiny problem), it will return "personalized" or something like it. That will still void warranty IF the phone is sent to warranty like that, but will NOT trigger Knox. Also that will stop OTA Updates from working, but Kies updates will work (for some reason, samsung bug, use it ).
I have no idea how to help you regarding that Flash Counter on the 9500.
Click to expand...
Click to collapse
Thanks again.
I just hav to avoid to take the risk and prevent warranty void,the answer is not to root at the moment.
Thanks gain:good:

[Q] Custom rom install history - Samsung Warranty Service - i9505

Hi.
I can't find answer to this. I know that triangle away delete the number of installed custom roms but does they have any way to check that i had custom roms? I know the issues with samsung and warranty policy so i want to be sure that i can fight back if they refuse to fix my phone because of knox. (overheating) If they do this, this will be my last samsung phone.

Triangle Away worked when all the S4 had was the flash counter, but it doesn't do anything when it comes to the Knox flag. Once the Knox flag is tripped by installing a custom recovery, it stays tripped. There is no way to reset it. So Samsung has an easy way to check.
If warranty is a concern, there are ways to root that do not trip the flag. However, you're stuck with Touchwiz.

Strephon Alkhalikoi said:
Triangle Away worked when all the S4 had was the flash counter, but it doesn't do anything when it comes to the Knox flag. Once the Knox flag is tripped by installing a custom recovery, it stays tripped. There is no way to reset it. So Samsung has an easy way to check.
If warranty is a concern, there are ways to root that do not trip the flag. However, you're stuck with Touchwiz.
Click to expand...
Click to collapse
Oh i know it (i used to change firmware on old sony ericsson phones). I can lie about the knox since some people get it changed by samsung tools, thats why im asking if they have any other way than knox, like under bootloader. My phone is overheating because of hardware problem, i want to be prepared for service reject (stories about rejecting repair of defective screen etc.).

They might not even check the flash counter. You can give it a shot. The worst that might happen is that they send it back (Unless they repair it without consulting with you and charge you for it).
My phone also gets pretty hot when playing games and the phone is charging at the same time. It burns my finger if I keep it in one place, literally.
I guess that's how they intended it to work..

@VanHelsing091: I misunderstood your question. Sorry about that. As GDReaper points out, they may not even check for a tripped Knox flag. If they don't, there's really no way we know of that they can tell if the device has had a custom ROM flashed.

@GDReaper
But mine is getting 50 degrees on main screen, watching photos etc. over 65 while doing anything else, over 70 while charge and using chrome even on locked cpu clocks under 1300mhz.
@Strephon Alkhalikoi
Thanks. If they refuse to repair my phone on warranty because of knox - that will be a lie (damaging phone by custom rom... sure, without touching OC in kernel tools), so i wanted to be sure if i can lie too about phone history, it happened before triggering knox anyway.
Im hoping for the best and good service, if not then i may start one of those big posts about company vs user. Thanks again.

New to Samsung devices, but just need to make sure

Hello all,
This is my first Samsung device, the Galaxy S7 Edge Dual sim (SM-G935FD) bought from UAE.
I used to install TWRP and root every android phone I had before, so I am still not sure whether to root this one. I already have the files required for rooting, but I noticed that there are 2 ways of rooting:
1. Using Odin to install TWRP and then from there install SuperSU.
2. CF-Auto-Root.
What is/are the difference(s) in both methods?
My other question is: I read that rooting will trip Knox, and there is NO WAY to get it back to normal even flashing the original ROM. Is that the case?
One last thing, I am now stuck in the download mode (turned off the phone, pressed "Volume down", "Home" and "Power"), I did that just to check the info on the top left (model and warranty void...) but I cannot seem to restart the phone even by pressing the power button for more than 20 seconds, how can I turn the phone off then back on?
Thank you
*****EDIT*****
Regarding my last question (stuck in Download mode), pressing the same combination got me back to start the phone normally

Cf-AutoRoot will root your phone but then you will have to put your recovery on also usually flashed with Odin anyway or an app if it's working for the Galaxy S7... Twrp plus superuser will root and you'll have the recovery installed.... They both will trip your official (0x0) knox and make it (0x1) custom.... You can always go back to stock rom and get OTA updates but your knox will remain at 0x1......this is supposed to void the warranty but depending on where you live it won't make a difference.... Also if you want to flash roms and mods and kernels just use the twrp method and if you just want root and to be able to use root permission apps use the Cf-AutoRoot.... As of right now I haven't rooted because there aren't to many Roms available... I'm sure I will cause I miss titanium backup and the ability to get rid of all the bloat ware (especially Facebook & Microsoft ****).... The phone runs great without root and battery is excellent.... The last reason I was waiting was Samsung pay won't work with tripped Knox counter.... I live in the US but have the international 935F... So it doesn't look like this variant will support Pay anytime soon.... Probably gonna root when development picks up a little....
*edit*... Always have a stock rom just in case saved to your computer just in case... That would of saved me lots of freak outs and headaches years ago... Now it's the first thing I do before Rooting or flashing anything to my phone
Galaxy S7 edge

Kjc99 said:
Cf-AutoRoot will root your phone but then you will have to put your recovery on also usually flashed with Odin anyway or an app if it's working for the Galaxy S7... Twrp plus superuser will root and you'll have the recovery installed.... They both will trip your official (0x0) knox and make it (0x1) custom.... You can always go back to stock rom and get OTA updates but your knox will remain at 0x1......this is supposed to void the warranty but depending on where you live it won't make a difference.... Also if you want to flash roms and mods and kernels just use the twrp method and if you just want root and to be able to use root permission apps use the Cf-AutoRoot
Galaxy S7 edge
Click to expand...
Click to collapse
Thank you for the detailed reply.
I made a research yesterday on Knox (as I said, this is my first Samsung device), and I just wanted to make sure that I understood things properly.
So now after reading, tripping Knox will disable Samsung Pay (I do not have it in my country) so that is not going to make any difference. But, what about paying using the fingerprint sensor in Google Play, will it stop working if Knox is tripped? I also use the fingerprint sensor to login to my mobile banking app (instead of typing the password every time I want to login), will that stop too? I guess not but again just to be sure.
Thanks a lot once again.

I know when I rooted my S6 all the fingerprint stuff still worked so I dont think it will make a difference... Im not sure with the S7 edge but I would think it would still work cause all of those require a typed password before you use your fingerprint(1st setup only) Then use your fingerprint there after... .. Doesn't have anything to do with Knox
Galaxy S7 edge

yep, it all still works. just Samsung pay & private mode.