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Hey all, im glad this site is up its been great finding what i can really do with my wizard!
here is he issue im having. the wizard has 3 different speakers and 1 microphone. 2 side speakers (used to play music, or speaker phone) and the 1 main speaker (used for hearing calls). none of the 3 work when im making calls, listening to music, alarms, or any of the "screen click" sounds and the microphone doesnt work on phone calls or note recordings. however, the one time the speakers do work is when i have an incoming call, i tried listening to see which speaker its coming out of and it sounds like all 3. the headphone jack still works so thats what ive been using. pressing the speaker phone button while on a call (that i cant hear) doesnt do anything, the UI doesnt show any change or switch to indicate its changed to speaker phone and the "speaker on" button doesnt change to "speaker off" like it used to.
originally i thought this was a ROM issue, i was using the manufacturer's ROM (cingular 8125, unlocked for tmobile service) so i followed the lovely tutorial and switched my phone over to the t-mobile 2.26 ROM. this had no effect, so I then upgraded to XDA's WM6 ROM and while i love this new ROM it still did not fix my sound issue.
im stumped, any help anyone can offer would be great. I wanted to post here before i crack it open to look at all the insides.
same problem!
I'm having the exact same problem! I just noticed the problem recently, when my phones alarm didn't sound. I'm running a custom cooked rom from mattk_r 318 kitchen, but I don't think the rom is the problem, as i am indeed still hearing sound from the head phone jack. I don't think the internal speakers are broken, as when a call comes, the phone rings, and the sound come out from the speaks as mentioned above!
Help!
dropped?
have you ever dropped your phone?
I have dropped mine a couple times and thats the only cause I can come up with. But this never seemed to be a problem until recently.
no major drop recently.
i havent really dropped it recently at all.and for some reason i dont think the hardware is the problem,because i tryed voice recorder,and it records my voice and i can play it
back through the headset.so that confirms that the mic and both spealers work (rings
when incoming call). i really dont want this to be the downfall for my wizard! is there
any key registry entrys for sound maybe that we could have a look at? btw my wizards a G4 if thats makes any difference.
please help!!
mine is a g3, if it were a software issue then reflashing should have solved it. right? i dont know enough about the internal workings of the wizard to know what a flash actually does.
?
Anyone have any ideas on what I can try?
Well, a flash is an OS upgrade/downgrade. It contains drivers, programs, registry settings, things of that sort. Sounds like your problem is hardware related, nothing to do with the OS itself.
I assume the warranty on that baby has already expired, so you're pretty much on your own.
Two options come to mind:
1. The obvious... buy another Wizard
2. The not so obvious... buy another Wizard with a broken screen and take all of its guts out and put them in yours.
A third option also exists... (ther's always a third way)
Mind you, this is for INFORMATION PURPOSES ONLY! In no way do I condone the below mentioned method.
Get a new line of service with Cingular and buy the Wizard to use with it. Exchange their boards, swap the IMEIs using the Wizard Service Tool utility found on these boards, cancel the line of service and return the "new" Wizard.
Sound issues
I have had a similar problem but located my problem to the microswitch which is in the headphone socket. Might be worth trying pulling the headphones in and out a few times to see if it allows the microswitch to release (if that is the problem?)
Steve
The wizard is magic
Some how my wizard seemed to repair it self. Its sound is working again...i didn't reflash or do anything special....weird. I think its because the phone had a good vibrate....ive got one of those speaker docks for the wizard..i put it in there...got a phone call and talked and stuff...but while it was in there (with the mic plugged it) it vibrated alot...maybe that flicked the switch mentioned above?
weird..this phone never ceases to amaze me. I just hope it doesn't happen again... because it appears to be emerging as a problem as the wizards get older?
Keep up the good work guys!
LOL!!!!!!!!! its so simple and yet so amazingly smart
wow, Steve you are the most amazing person EVER!
I put the headphone piece in about 1/10 of the way and slowly made a swirling action as i slid it all the way in, clicked the start button on wizard and i heard the "click" for the first time in a month!
Thanks!
I tried different options to get my sound back, no luck so far
Problem started after using the headset-connector to connect it to an FM-Transmitter.
After reading this thread, my guess is that the "micro-switch" is in a wrong position. So I opend my MDA, but can't find any "switch" in that connector.
Is there some more info about that connector, a connection-diagram perhaps ?
what worked for me was inserting the headset jack in roughly, robbing each side of the headset jack to try to hit the "switch". that might work for you.
Yes!!! Thank you a lot!
I have the same problem, no sound in my speakers, just vibrate and sound in handsfree. I figure out that this micro-switch could be the problem, but I haven't know how to solve it. Thank you once again, I love my SPV!! and this community.
Fixed!
Woohoo!
This problem just cropped up for me on the weekend.
Thankfully it wasn't long before I happened across this thread.
About a minute of persistent jiggling the microphone jack did the trick.
Thanks!
Hello everyone, time to report another issue (or not ?) I am having with my N4, and I need your help to see if it requires a return.
The microphone on my phone seems to give a ton of feedback when I am not in speaker mode. Whether I am using an earphone, or speaking directly with the phone on my ear.. tapping the microphone or breathing into it carries over pretty strongly into the earpiece. Some of my friends have said that I am sometimes pretty inaudible, I am guessing that's the microphone acting up.
Now I have read in some threads that the N4 microphone has a pretty high gain which often causes a distortion.. but I dont think this feedback is caused by that. Please correct me if I am wrong. Also, I have seen a few posts (not many) by people reporting this feedback.. but I am yet to come across anyone complaining about this when not using a earphone. Probably not many people start tapping their microphone while speaking on the phone.
Can anyone please tell me if you have faced this issue? If you haven't noticed.. can you please do me a favor and try it out ? Get on a call and check for microphone feedback by
a) using a earphone (not a hands-free headset)
and
2) speaking without a earphone with the phone on your ear.
I bought this in India with 1 year LG warranty.. and LG does not have the replacement policy which Play store gives. My seller has a 30 day replacement policy, and if I have to get advantage of that.. I need to call this in before 29th.
I am on stock ROM, Franco kernel r156 nightly. Build 513k, rev 11. Build Number JDQ39E.
Mic Problem
apollo_tirtho said:
Hello everyone, time to report another issue (or not ?) I am having with my N4, and I need your help to see if it requires a return.
The microphone on my phone seems to give a ton of feedback when I am not in speaker mode. Whether I am using an earphone, or speaking directly with the phone on my ear.. tapping the microphone or breathing into it carries over pretty strongly into the earpiece. Some of my friends have said that I am sometimes pretty inaudible, I am guessing that's the microphone acting up.
Now I have read in some threads that the N4 microphone has a pretty high gain which often causes a distortion.. but I dont think this feedback is caused by that. Please correct me if I am wrong. Also, I have seen a few posts (not many) by people reporting this feedback.. but I am yet to come across anyone complaining about this when not using a earphone. Probably not many people start tapping their microphone while speaking on the phone.
Can anyone please tell me if you have faced this issue? If you haven't noticed.. can you please do me a favor and try it out ? Get on a call and check for microphone feedback by
a) using a earphone (not a hands-free headset)
and
2) speaking without a earphone with the phone on your ear.
I bought this in India with 1 year LG warranty.. and LG does not have the replacement policy which Play store gives. My seller has a 30 day replacement policy, and if I have to get advantage of that.. I need to call this in before 29th.
I am on stock ROM, Franco kernel r156 nightly. Build 513k, rev 11. Build Number JDQ39E.
Click to expand...
Click to collapse
Hi, Well I had an issue after rooting and installing all my apps , So I did a factory install rooted and started installing the app 1 by 1 and testing.
For me the issue was that if I was on a call and I pressed the speaker button my mic would stop working , even if i switched back , after extensive testing I found that ever time that happend the only was to make my mic work again would be task killer or manually clearing and restarting the phone app. I know it sounds strange but for those of you who have the same problem, try it you will see that you dont even need to reboot in order for the mic to start working again, But why the dailer?
Ok so I'm trying to trace down what might be happening here.
Ive got a LG Tone Pro 750 BT headset which I totally love for the most part (epic battery time for one thing). Bought it about a month ago.
About a week ago, maybe two, something weird starts happening. I'll get a call, pick it up and no sound. Caller may or may not hear me, but if they do, it appears to be garbled (I've done a poor job of asking callers if they could hear me and inquiring about that part of the experience so not very good feedback there).
Since I'd had the BT headset for a couple weeks already, I don't even consider there could be a problemo there. So I take the SG4 to Sprint and have a tech check it out.
He comes out to see me (never happens).
Asks me if I have the LG Tone Pro headset. He then proceeds to tell me that he has the same problem on his LG (!) phone with that headset (although it's a later model than my Tone Pro 750...next one up from that model).
He says that the only way he has been able to fix it is by unpairing and re-pairing the headset. Says he has to do it every other day or so.
That was early last week.
So for the next day or two, I go without the headset being re-paired. All is well with the three or four calls I get.
I pair the headset but don't get any calls. I do listen to some podcasts and that is fine (but was never a problem so no change there).
The next day (this morning) I get a call. Problem is back. I try turning off BT making calls and that doesn't fix it. Have to restart the phone.
So I do and I can now make and receive calls. However, BT is off.
It sure looks like this is a problem with the headset.
But I also noticed a preponderance of SG4 owners complaining about a somewhat similar issue where the mic would suddenly turn off on their phone, mid call. Seems WIFI signals would somehow interfere with it (I tried turning off WIFI though and that didn't fix it).
Is there anything else I can do to diagnose this better and maybe get to the bottom of it?
What could be happening here? Is this the headset not playing well with the OS? Is there a way to tell?
Why would this start happening off a sudden two weeks after I'd been using it heavily with no problems?
Also, I'm trying to find more instances of this issue online but it's tough one to Google.
(As a side note, LG doesn't seem to be a very good company when it comes to customer service. I saw several instances on Android Central where their customers reported issues with the headset and then were told their posting violated the TOS of the forum. WTF is up with that? Have they not realized there is ths thing called the Internet? Do they think people won't eventually catch on? )
I'm seriously considering returning this thing, but the truth is, I really want to keep it if I can get it to work. Probably a pipe dream though, now that I've written all this out. lol
I'm even considering rooting my SG4 and throwing another ROM on to see if that fixes it. That's how much I like the headset.
Happy to receive any feedback from fellow forum members. Thanks in advance.
PS: Just realized I haven't really tried just unpairing and re-pairing more than once so I'm going to test that some more over next few days meanwhile...
I am having the same problem but with different headset (MOW and Jabra).
One thing that I tied worked but I can only use my headset to listen to music. In each headset setting located in the Bluetooth pairing list, I uncheck the CALL AUDIO and leave the MEDIA AUDIO check. This allows me to use my headset for music but not calls.
A complete fix would be great, please?
BT media audio works, phone audio fails
readable said:
I am having the same problem but with different headset (MOW and Jabra).
One thing that I tied worked but I can only use my headset to listen to music. In each headset setting located in the Bluetooth pairing list, I uncheck the CALL AUDIO and leave the MEDIA AUDIO check. This allows me to use my headset for music but not calls.
A complete fix would be great, please?
Click to expand...
Click to collapse
Glad you posted this because I hadn't even thought to try, as part of my troubleshooting, whether I could still play media on the phone through the headset when call audio was not coming through.
Last night I made a couple of calls just fine with my LG Tone Ultra (upgraded to see if this fixed the problem, but no change) and then made a third one. On this third one I could not hear any sound but the call connected (it was to my wife--she later told me she got a call but no sound on her end either).
So this is very strange. Somehow the BT headset is just dropping the call side of the audio.
And, it's doing so randomly.
Sure would like some more insight on what is likely the cause of this situation. I submitted a question to LG through their website but no response. That was days ago.
Chapter 2 of this problem
readable said:
I am having the same problem but with different headset (MOW and Jabra).
One thing that I tied worked but I can only use my headset to listen to music. In each headset setting located in the Bluetooth pairing list, I uncheck the CALL AUDIO and leave the MEDIA AUDIO check. This allows me to use my headset for music but not calls.
A complete fix would be great, please?
Click to expand...
Click to collapse
Just posted a new thread on this issue with some log data that I'm hoping a kindly dev may help decipher.
Letting you know in case you want to keep an eye on that thread as well.
Hi,
I realize this will sound like a strange issue, but I can reproduce it so it certainly exists.
I have an LG G3 running Android 4.4.2 on Verizon. I just bought it back in Jan '15, and the phone has been working great with no issues. I use my car's built in bluetooth connectivity to place and receive calls while driving and have had no issues doing so.
A few days ago (week of 3/9/15), I acquired a used LG G watch from a friend at work. It's in good shape; he only had it a few months, and it's working well. It connects to my phone, and I can use it to txt, place calls, etc. It's running software version 5.0.2.
I am experiencing an issue for which I cannot find the root cause. My issue is that, when I'm in my car, and both the car and the watch are connected to the phone via blue tooth, and I place or receive a call, folks on the other end cannot hear me speak. I tried it with my wife's cell phone, and can reproduce it every call. My voice is barely audible, yet bluetooth is connected to the car and I can hear the other person's voice just fine over my car speakers. As this is happening, if I pick up my phone and switch the call to the handset from bluetooth, the problem goes away and I can take the call on the handset. But as soon as I put it back to bluetooth, the problem returns. Once this happens, if I hang up and try to call the person back using either bluetooth OR the handset, the voice problem returns and I cannot be heard speaking. I tried putting my mouth up to the watch and the phone thinking maybe it was trying to use another microphone, but I still sounded muffled and far away while I was testing this with my wife's phone.
I have checked all my settings in Android Wear, my phone settings for volume as well as call settings...I cannot find anything obvious. I've googled the issue, but there is little to no information regarding this problem.
Can anyone suggest something to help fix this? I really like the G watch, and I would like to get it to work so I can enjoy it. You would think that the G3 and G watch would play nice since they are both LG!
Thanks for any help,
Nick
Having the same issue....sort of...
First, allow me to apologize for any improper formatting or if I've tendered my reply in the wrong way.
I've literally never replied on a message board in my life. Ugh, I know. How, right? Moving on...
I have an issue very similar to the one you're having, only in place of the car, put a Plantronics WalMart headset and change the G3 for it's predecessor. I notice that people call me when my watch is connected to my phone. When I answer, they claim to not be able to hear or understand what I am saying. The problem persists even if I disconnect my headset and use the G2 in either handset or speakerphone mode. The only fix I've found is to restart the phone and return the call. Even then, if the watch is still connected, only the first call can be completed with no "interference".
I've attempted to update the software and firmware to my G2, with no success. I have no idea why this issue occurs.
Also, is probably noteworthy that regardless of whatever Bluetooth device I am connected, very very often during a call, my caller's voice will shift into "speakerphone" mode without being instructed to do so. I have to open the call screen, turn off the BT, then select it again to turn it back on. The call returns to the headset, but doesn't stay there in most cases. Sometimes I have to do this 5 - 7 times a call. Other times, it remains connected as it's supposed to. Again, I can find no reason why this happens, but it's been an issue for MONTHS with my G2. And it doesn't matter what headset I am using, it just "drops" the sound to my speaker phone, but still says that it remains connected to the headset.
It's a Sprint LG G2, if that matters at all.
PrivateBytes said:
Hi,
I realize this will sound like a strange issue, but I can reproduce it so it certainly exists.
I have an LG G3 running Android 4.4.2 on Verizon. I just bought it back in Jan '15, and the phone has been working great with no issues. I use my car's built in bluetooth connectivity to place and receive calls while driving and have had no issues doing so.
A few days ago (week of 3/9/15), I acquired a used LG G watch from a friend at work. It's in good shape; he only had it a few months, and it's working well. It connects to my phone, and I can use it to txt, place calls, etc. It's running software version 5.0.2.
I am experiencing an issue for which I cannot find the root cause. My issue is that, when I'm in my car, and both the car and the watch are connected to the phone via blue tooth, and I place or receive a call, folks on the other end cannot hear me speak. I tried it with my wife's cell phone, and can reproduce it every call. My voice is barely audible, yet bluetooth is connected to the car and I can hear the other person's voice just fine over my car speakers. As this is happening, if I pick up my phone and switch the call to the handset from bluetooth, the problem goes away and I can take the call on the handset. But as soon as I put it back to bluetooth, the problem returns. Once this happens, if I hang up and try to call the person back using either bluetooth OR the handset, the voice problem returns and I cannot be heard speaking. I tried putting my mouth up to the watch and the phone thinking maybe it was trying to use another microphone, but I still sounded muffled and far away while I was testing this with my wife's phone.
I have checked all my settings in Android Wear, my phone settings for volume as well as call settings...I cannot find anything obvious. I've googled the issue, but there is little to no information regarding this problem.
Can anyone suggest something to help fix this? I really like the G watch, and I would like to get it to work so I can enjoy it. You would think that the G3 and G watch would play nice since they are both LG!
Thanks for any help,
Nick
Click to expand...
Click to collapse
Have you tried going into android settings for voice input and allowing recording using Bluetooth mic?
I had an issue with my LG G2 where people can't hear me when I call them. If I turn on speakerphone, they can usually hear me then. So I exchanged my G2 for a new one. Same problem now. About every 5th call or so, people can't hear me. It's driving me nuts. Could there be some software that's messing things up? I have google voice installed, and while most of the calls in question are GV calls, not all of them are. Just called someone now from my regular number and they couldn't hear me. Anyone have any tips or even advice on how I can tackle this?
Running latest Android updates and apps always, no root. Verizon. Calls placed from random locations (and even different states).
I am having the same issue. There are a couple of things I have tried. The most promising is to turn off Google hotword detection on every screen.
You can also try turning off the Privacy Keeper and Voice Enhancement in Call Settings. If any of this works for you, or you find and answer, let me know!
eepyikes said:
I had an issue with my LG G2 where people can't hear me when I call them. If I turn on speakerphone, they can usually hear me then. So I exchanged my G2 for a new one. Same problem now. About every 5th call or so, people can't hear me. It's driving me nuts. Could there be some software that's messing things up? I have google voice installed, and while most of the calls in question are GV calls, not all of them are. Just called someone now from my regular number and they couldn't hear me. Anyone have any tips or even advice on how I can tackle this?
Running latest Android updates and apps always, no root. Verizon. Calls placed from random locations (and even different states).
Click to expand...
Click to collapse
Having the same issue with 2 lines, same LG G2 phone. Called Verizon, was told it sounds like a hardware issue. I'm thinking it's something to do with their Android update personally.
Had exact same issue and took phone to repair center. They said it was mic issue. They ended up replacing the entire phone but guess what - issue is still there on new phone.
Sent from my LG-D802
I've seen this issue on many forums and with the number of people that are having the problem, it has to be either LG flaw or a software issue. I'm trying turning off the ok google, noise cancellation, and privacy keeper. But I'm pretty sure I tried those on the last phone with the same results.
Just to make sure we're all having the same issue, you can be heard once you turn on speakerphone, correct?
Update on this: Still having the issue after disabling ok google hotword..
eepyikes said:
Just to make sure we're all having the same issue, you can be heard once you turn on speakerphone, correct?
Click to expand...
Click to collapse
I read your reply some time ago but didn't answer because I had no answer.
Today the bug appeared again so I turned on speakerphone like you said. Guess what, they could then hear me!
Thanks for the tip @eepyikes, its a good workaround but lets hope for a proper solution.
Sent from my LG-D802
Any of you with this issue also have a Pebble or other type of smart watch?
I've noticed the same problem but the issue goes away when my Pebble isn't actively paired.
cahiatt said:
Any of you with this issue also have a Pebble or other type of smart watch?
I've noticed the same problem but the issue goes away when my Pebble isn't actively paired.
Click to expand...
Click to collapse
-Correction- I hadn't had this issue since I disconnected my Pebble about 10 days back. It came back today when I made a call. What I noticed today is.......
When I switched to the speakerphone the person still couldn't hear me very well. Switching back to mic the problem is still there. But when I turned on my BT headset the audio was fine. Switching back to the phone mic from the BT the problem cleared up.
Did a test call initiating the call on the BT headset and had the same audio problem through BT. Switching back to the phone mic or speakerphone cleared it up.
Initiated another call on the speakerphone. Same audio problem. Switched to BT and it cleared up again. Switched back to the phone mic and it was still fine.
Seems the issue is there when initiating the call on BT, mic or speakerphone but switching from BT to the phone or phone to BT clears it up. I'm on a D801 (TMO) and first noticed this about three weeks back.
Rebooting the phone seemed to clear it up at least for the short term. I just noticed that the Google search app updated on the phone about two/three weeks back. Seems about the same time I started noticing the issue.
I had a backup of Google search 4.1.29 from back in January. Just restored that version and blocked it from updating to see if the issue comes back again.
Interesting to see this is also on the d802. Mine is the VS980.
The 13qcelp trick does not fix it. So tired of this!
Any other tricks out there??
Happened twice in one day. New record for me. Sick of people saying "hello?? Anyone there??? Hello??" until i turn speakers on. With speakers sound is horrible so really annoying! Wonder if issue will happen with AOSP/CM roms.....
Sent from my LG-D802