Can anyone help?
My Galaxy K zoom has lost it's IMEI, when you type *#06# all you get is 'null/null', i installed an app called 'sim card' which also shows the IMEI as blank.
I'm not sure how this happened, I was testing out a couple of S3's yesterday with my own sim card which worked fine, then when I put the sim back into my K Zoom, it said no network and i've since found the IMEI is blank.
I've not been tinkering with it at all, it's not rooted or anything, just a normal stock phone. I'm quite familiar with the rooting process etc but I don't want to root this as it may have to go back to Samsung is there anything I can try to get my IMEI back before sending my phone back?
Thanks Dave.
Related
My i9500 has driven my crazy since yesterday, I even stayed up all night trying to find a way to restoring its IMEI. So here's the problem:
I was playing a game called "Friendly Fire" and decided to turn off its notifications using Application Manager. Everything was fine until a few hours later when I opened up my phone and saw the mobile signal was gone, only a circle with the diagonal dash inside it left. At that time I thought it was fine but then suddenly it popped up the message "Please enter SIM card unlock number" or sth like that, which was an error indeed because my i9500 is an unlocked version. I though it was the mobile network who locked the SIM, but when I tried putting the SIM into other phones, they all worked! And so I started to find a way to unlock my i9500 by ServiceMode Menu but I could never reach the ServiceMode Menu, it only showed a blank screen. I checked my IMEI and it now said "null/null". I had never rooted or flashed any ROM on it so it was really really strange. So I reached a topic on "how to solve the null/null IMEI" on i9500 because it seemed that many people got this problem. However, nothing helped I even rooted my phone to see whether I can back up then restore the 'efs' folder. Well, I did manage to do so but the IMEI would not change at all. The strange thing is that when the phone was just booted up, if I enter *#06# the IMEI shows "null/null", but if I enter *#1234# first then *#06# it shows the generic IMEI (0049...), which was useless as well. I tried different methods, flashing to different official stock rom, but nothing worked. Also, when I flashed an official stock rom, Kies did not show the right region of the firmware but "XXX" for every firmware I tried. And of course, my mobile signal was lost so I could not make any call/text/3G/LTE/etc., but the rest (wifi, bluetooth, gaming, etc.) was okay, it is basically an ipod touch right now
I wonder if anyone can help me with my problem? I know my real IMEI number (at the back of the phone) and that's it. I bought it from another country so it would not be possible for me to bring it to the Samsung store where I got it from. I could not remember the country where its first firmware came from Is there any way to find out that?
Many thanks for reading my trouble :crying:
Well this weird, I am wondering if an android virus could do that....
Sent from my GT-I9505 using XDA Premium 4 mobile app
Strange!!!! Is it original or china copy??
Sent from my GT-I9500 using Tapatalk 4
Black_Lion said:
Strange!!!! Is it original or china copy??
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Click to collapse
I bought it in the U.S. in July, from an official Samsung store. Well, the box containing the phone and the phone itself were "made in China", I thought most products have those words? It would be ridiculous if that is the problem because it also has a line like "Korean product"...
I wonder if Octopusbox or SPTbox may fix the problem? I don't know those two things very well though.
I had the same problem on a different samsung phone (Note 2) and i was getting imei 0049 or something like that, Basically my imei had changed or gone. The issue i found out to be a baseband issue so what i had done was downloaded a few compatible basebands and flashed them via odin and eventually got my imei back. There is also this link for you to have a look at http://forum.cyanogenmod.com/topic/77400-booting-issues-and-imei-loose/ just in case it helps. Hope you get sorted.
solve problem
According to your description， you can have a try resert your Samsung galaxy s 4 and then restart it to see weather it is OK? If it still not fine, send it to Samsung After-sales service
Yesterdag I received a Samsung Galaxy S4 I9500 from a friend.
He said the phone came from India, but he was sure he was unlocked.
After putting in the SIM card, the phone did nothing, it didn't recognize the SIM and didn't even ask for a PIN Code.
So I thought that he was locked, I wanted to use *#0011# to go in ServiceMode and unlock the phone. But after going into the ServiceMode, it didn't show any options at all. It was just a screen with ServiceMode on top.
I know there are other codes to come in ServiceMode but even these wouldn't work.
After that, I did *#06#, and a little popup came on the screen with "IMEI null/null"
I found the fix on the internet for this, but even this was without succes.
I tried several other roms and modems, but that didn't give me any progress.
Does anyone has an idea how to fix this? I really don't know what to do anymore.
The phone is brand new. Nothing has happened with it.
Thanks in advance!
Flash one STOCK ROM in Download Mode using Odin 3.09
*EDIT: If after these steps the imei still null/null then the problem is hardware. U will have to let ur phone in SAT (Technical Service Assistant)
I find that almost impossible to believe. In my experience with the Galaxy series of phones over the past couple of yrs, IMEI's do not disappear for no reason all by themselves without anything being done to the phone. 'Your friend' has left out a bunch of information here.
goands said:
Nothing has happened with it
Click to expand...
Click to collapse
Joku1981 said:
Flash one STOCK ROM in Download Mode using Odin 3.09
*EDIT: If after these steps the imei still null/null then the problem is hardware. U will have to let ur phone in SAT (Technical Service Assistant)
Click to expand...
Click to collapse
I have already done that . Without succes
MistahBungle said:
I find that almost impossible to believe. In my experience with the Galaxy series of phones over the past couple of yrs, IMEI's do not disappear for no reason all by themselves without anything being done to the phone. 'Your friend' has left out a bunch of information here.
Click to expand...
Click to collapse
Hello, thanks for the fast reply.
I don't think so, he unboxed it, tried a sim card. After he saw the sim wasn't read at all.
He gave the phone to me ..
He came straight out of the box without a IMEI number in the phone.
Hello,
i have got a S4 which has been rooted and flashed. It worked fine for a while but now every now and then i get a error message saying there is no sim card in it. When i reboot the phone it works normal again, without touching the sim or opening it.
I have cleaned sim card and contacts but that did not help.
Any ideas what else to try?
TIA
dosada said:
Hello,
i have got a S4 which has been rooted and flashed. It worked fine for a while but now every now and then i get a error message saying there is no sim card in it. When i reboot the phone it works normal again, without touching the sim or opening it.
I have cleaned sim card and contacts but that did not help.
Any ideas what else to try?
TIA
Click to expand...
Click to collapse
Hi ,
SIM card problems if they are not hardware related , they are usually caused by IMEI ( efs folder) or wrong modem if you have and efs folder backup , restore it.
What S4 you have , what rom do you have , what modem do you have??
When it fails to recognize the sim card check your IMEI dial *#06#
Hello,
i have tried everything i can think of without any success. It is a Samsung Gt-I9505.
The problem with checking IMEI when it does not recognize the SIM card is that i can't do anything but restart it. There is a error message with restart as the only option.
Now it is doing it as soon as it starts up. I never have to remove the SIM card so the phone recognizes it, just a simple restart without touching the SIM is enough.
I am on the last official Australian ROM. Baseband I9505XXUGNH6, Hernel 3.4.0-2309103 Build number KOT49H.I9505XXUGNH6
I have tried it with another SIM and same thing happens so it is not because of the SIM card.
Any ideas what else to try? I do not have any back ups of anything.
MAX 404 said:
Hi ,
SIM card problems if they are not hardware related , they are usually caused by IMEI ( efs folder) or wrong modem if you have and efs folder backup , restore it.
What S4 you have , what rom do you have , what modem do you have??
When it fails to recognize the sim card check your IMEI dial *#06#
Click to expand...
Click to collapse
dosada said:
Hello,
i have tried everything i can think of without any success. It is a Samsung Gt-I9505.
The problem with checking IMEI when it does not recognize the SIM card is that i can't do anything but restart it. There is a error message with restart as the only option.
Now it is doing it as soon as it starts up. I never have to remove the SIM card so the phone recognizes it, just a simple restart without touching the SIM is enough.
I am on the last official Australian ROM. Baseband I9505XXUGNH6, Hernel 3.4.0-2309103 Build number KOT49H.I9505XXUGNH6
I have tried it with another SIM and same thing happens so it is not because of the SIM card.
Any ideas what else to try? I do not have any back ups of anything.
Click to expand...
Click to collapse
Hi mate,
Your case is not clear , it does not look like firmware but i would not discard that possibility , do you have stock or custom rom? try to reflash
Also there is a chance for what you tell me that the sim caddy may be defective
MAX 404 said:
Hi mate,
Your case is not clear , it does not look like firmware but i would not discard that possibility , do you have stock or custom rom? try to reflash
Also there is a chance for what you tell me that the sim caddy may be defective
Click to expand...
Click to collapse
I am on official ROM, flashed over ODIN. You recommended to check the IMEI when this happens but i can't because the only option is to restart the phone.
dosada said:
I am on official ROM, flashed over ODIN. You recommended to check the IMEI when this happens but i can't because the only option is to restart the phone.
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Click to collapse
Please more details
When you have the no sim errors it does not allow you to dial *#06# ? why does the phone freeze ?
MAX 404 said:
Please more details
When you have the no sim errors it does not allow you to dial *#06# ? why does the phone freeze ?
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Click to collapse
No, it does not freeze but a pop up shows with only one option "restart". I tried to touch the screen, home or return button but nothing works but touching the restart button.
dosada said:
No, it does not freeze but a pop up shows with only one option "restart". I tried to touch the screen, home or return button but nothing works but touching the restart button.
Click to expand...
Click to collapse
I see, is strange if you said that whith a reboot works fine it make me think more in a hardware issue...maybe the sim caddy..
This phone is driving me crazy. The replacement SIM reader arrived today and i replaced it. Now it does not find any SIM, just getting NO SIM error as soon as it starts up. I tried putting back in the old reader but the same happens.
Anyone any idea what to do or just recycle the damn phone?
Come on guys there must be someone with an idea
ok here is my problem
i have Samsung s5 from rogers
i when to Ghana so i wanted to use my phone there but it was lock so
took it to some guy to unlock it and it worked ok
when i came back and inserted my old sim
i get not registered to network and my imei is different from the box
i have tried flashing it with stock rom but still getting the same message
any body had this problem and how it they get it working
thanks
Unless you have made a backup of your original cert files nothing can be done, the shop in Ghana most likely used an IMEI from another handset and wrote it yours during the process this also unlocks your handset afaik .
up
Hello guys. I am not quite new here, but I never registered (or I did but I couldn't find with which email or username).
However, I am having some trouble with Samsung S7 phone.
First of all, the IMEI on the About page is not the same as the IMEI on the back of the phone.
When I enter the IMEI from the back of the phone in IMEI checker, I get the right phone (Samsung S7).
When I enter the IMEI from the About page in IMEI checker, I get some old BLU phone.
Second problem is that I think this phone is not duos, however, whichever firmware I try to flash, I see the SIM card manager in the Settings. Which is weird to me.
Third problem is that the phone won't connect to network. I've tried 3 SIM cards (all 3 of those works on other phones), but this one just won't connect.
It shows full strength of signal, it also shows the phone number of the SIM, however, when I try to make a call, it says "Not registered on network".
The phone should not be locked as my brother said that he used it for some time, then he updated it to the latest OS and then did a factory reset. After that, the phone just stopped working.
Does anyone know what could be the issue? Why the IMEIs are different?
I am quite sure that the phone model is SM-G930F, however, the model number in Settings shows SM-G930FD. Which is again weird to me.
I've looked on the Google to see a picture of the SIM card slot of Samsung S7 duos and mine SIM card slot does not like that. Also, on one slot, it says only "microSD" and on another "SIM". So, I guess it is not a duos phone.
Any advices?
Thank you in advance!
All the best,
Dale
It sounds like somebody has changed the IMEI of the phone and patched the certificate for the IMEI to work.
Once you reset the phone or update the firmware on it, it will remove the patched certificate allowing the changed IMEI.
You will need to look for someone that does IMEI repair / change to get it working for you again I know there is a guy on the forums here that does them for free. Look through the s7 edge sub forums for them.
benjamen50 said:
It sounds like somebody has changed the IMEI of the phone and patched the certificate for the IMEI to work.
Once you reset the phone or update the firmware on it, it will remove the patched certificate allowing the changed IMEI.
You will need to look for someone that does IMEI repair / change to get it working for you again I know there is a guy on the forums here that does them for free. Look through the s7 edge sub forums for them.
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Click to collapse
Well, I already flashed the firmware multiple times with different basebands and versions of the firmware as I thought that the firmware is wrong. Also tried to flash the firmware with Phone EFS Clear option checked in Odin.
Everything else on the phone works.
Sorry that this isnt help but you not alone, I unbricked a Samsung S7 (SM-G930F) after it suddenly just bricked (hard brick/soft brick - same thing). Eventually when I installed nougat on it, and finally wanted to use the phone, i tried a simcard and noticed how it would load all saved contacts but whatever I dailed, it responded "Not registered to network". Checking the model number it is now SM-G930FD but i am unable to verify the imei becuase of missing box. I tried many firmwares (even those that specify its for SM-G930F) but the model number remains SM-G930FD.
could any help plz be posted...
It can be done by repair IMEI, i would like to help you if you'r interested
instrumentaly said:
It can be done by repair IMEI, i would like to help you if you'r interested
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can u help me please i have the exact same problem
thank...