HELP My phone has gone insane - Galaxy S 5 Q&A, Help & Troubleshooting

EDIT-- Well I went ahead and did a complete factory reset and lost everything
Hey everyone,
I bought a Samsung Galaxy S5 mini without a contract and got an EE simcard and a 16gb Kingston SD card.
I was downloading music onto my SD card with Spotify when suddenly the phone crashed. When I turned it on, both the home screen launcher thing and messages stopped working completely. I tried clearing memory and cache but nothing helped. I got around this by installing Nova Launcher and using WhatsApp instead of the standard Messages app.
The problem is that last night I went onto Ultra Power Saving Mode, but the launcher doesn't seem to work and now I'm stuck! Can't get out of UPSM and the only thing I can access is basic settings through the notifications window, but there's no option to get out of UPSM.
Here's some of the things I've tried:
- Removing the SD Card.
- Plugging the phone into the computer through Kies, it just says "Connecting" but nothing happens.
- Using Google to find other similar issues
- Going into a phone shop
Help! I really need my phone!

Im not sure about this. Maybe download the firmware for your phone and flash it via odin.

fitris97 said:
Im not sure about this. Maybe download the firmware for your phone and flash it via odin.
Click to expand...
Click to collapse
Will I lose all my data? I remember 'backing up' through settings a few days ago... Does that save everything?

Usually flashing ur own firmware wont lose ur data but since you cant connect to kies or backup, i think its worth a try.

DDiran said:
Will I lose all my data? I remember 'backing up' through settings a few days ago... Does that save everything?
Click to expand...
Click to collapse
fitris97 said:
Usually flashing ur own firmware wont lose ur data but since you cant connect to kies or backup, i think its worth a try.
Click to expand...
Click to collapse
Yep,
DL the firmware you need here
http://www.sammobile.com/firmwares/
(type g901f in search module)
and flash it by odin.
You'll keep all your data safe, don't worry.
Good luck
Franky

Related

WiFi connected but not working

A couple days ago my WiFi(on my note 3 only) has started randomly disconnecting. It still says connected though. When I try to go to the play store or browser it won't connect. I tried to see if it was my WiFi connection, but its not the problem. All other devices work fine. It's just my note 3. I dropped it a couple days ago. Could that have messed up WiFi antenna? Also I'm only using the note 3 as a WiFi only device. It has no data plan.
Sent from my SM-N900V
Try deleting updates to and re installing google play services again. You can get it at apk mirror. Check the parenthesis matches your device before you install it.
If you are rooted and have used luckypatcher to patch an ingame purchase you need to get rid of the record of the patch within luckypatcher.
Otherwise you are looking at a reset with odin. If this doesn't solve it then the device is faulty.
Sent from my GT-I9300
shivadow said:
Try deleting updates to and re installing google play services again. You can get it at apk mirror. Check the parenthesis matches your device before you install it.
If you are rooted and have used luckypatcher to patch an ingame purchase you need to get rid of the record of the patch within luckypatcher.
Otherwise you are looking at a reset with odin. If this doesn't solve it then the device is faulty.
Sent from my GT-I9300
Click to expand...
Click to collapse
I know this is way late but I ended up wiping data and going back to the rooted stock rom. The problem was still there. I didn't bother uprooting or doing it through odin. Didn't bother with the hassle. Pretty sure it was a hardware problem.
jmindset said:
I know this is way late but I ended up wiping data and going back to the rooted stock rom. The problem was still there. I didn't bother uprooting or doing it through odin. Didn't bother with the hassle. Pretty sure it was a hardware problem.
Click to expand...
Click to collapse
Do you installed any root wifi app?
It happened to my after restoring the passwords (binary files)
Get a new official ROM and flash it, you don't have anything to lose.
I hope it helps.
Paradox13 said:
Do you installed any root wifi app?
It happened to my after restoring the passwords (binary files)
Get a new official ROM and flash it, you don't have anything to lose.
I hope it helps.
Click to expand...
Click to collapse
Yeah I did that. Tried 3 different roms. It's random but it happened often. Wifi stayed connected but wasn't working. I think it was my antenna
Also checked stock rom??
Nachtwesen2 said:
Also checked stock rom??
Click to expand...
Click to collapse
Yeah I went back to stock. Via twrp backup. Stock apps and everything. Same problem. Still think it was a hardware problem.

I think I have maleware and a factory reset did nothing

So I think I may have gotten maleware from trying to update my pornhub app. Yea yea I know I know but its that time of the month for my wife and well the rest isnt needed lol. Honestly im not even sure if thats what caused it as ive had the app for about a year now and never had a problem. I did download some new keyboard & themes before all this started so those might be the culprit though I doubt it. Now all of a sudden the phone is installing so many random apps, multiple lock screens, is resetting itself, freezing, and acting all types of weird. Its not just porn related stuff its installing either im getting stuff for clash of clans, travelocity, money something, solitaire, etc. I was able to get it hooked up to my computer to try and manually remove stuff but im not finding certain apps like the travelocity & solitaire and going through phones app manager doesnt allow me to uninstall them even though they are present. I am also seeing little android icons next to some things which are named pornclub which is what makes me think it was the pornhub app.
Please for the love of everything help me get my phone back to working normally. Would flashing the phone work since a factory reset did nothing? I did put the phone in safe mode and was able to clear the cache of some of the apps which seemed to have taken them out but it did nothing for others even though there were no uninstall options.
Did you reset using stock recovery? Sometimes, stock recovery is needed to wipe data, cache.
Engriks Malware ?
Muintir said:
Would flashing the phone work since a factory reset did nothing? I did put the phone in safe mode and was able to clear the cache of some of the apps which seemed to have taken them out but it did nothing for others even though there were no uninstall options.
Click to expand...
Click to collapse
Use the odin tool to reflash every thing. If it is a virus I'm 99% sure that'll get it.
Flashing with Odin will not always wipe the data partition; therefore, it is a good idea to perform a factory reset before booting the newly-installed rom for the first time.
audit13 said:
Did you reset using stock recovery? Sometimes, stock recovery is needed to wipe data, cache.
Click to expand...
Click to collapse
Malware in system files >> you can't Remove it when you reset wipe data
Asadullah said:
Use the odin tool to reflash every thing. If it is a virus I'm 99% sure that'll get it.
Click to expand...
Click to collapse
i want reflash my phone plz >> sgh-i337
audit13 said:
Flashing with Odin will not always wipe the data partition; therefore, it is a good idea to perform a factory reset before booting the newly-installed rom for the first time.
Click to expand...
Click to collapse
i want reflash my phone plz >> sgh-i337
i want to repartition my phone to install a new rom for my device >> Samsung sgh-i337
Usually, partitioning is required if Odin can't pull the partition table from the phone.
Which bootloader is on the i337? Is the phone the att version of the s4?
Did you delete the folders on your phone's internal storage before you did a factory reset? Sometimes it doesn't delete everything.
I'd start by plugging the phone back into the computer, delete all the folders and files on the internal storage and do the factory reset again. See if that helps. I'd also make sure to not have the phone restore apps when you do the initial startup.
Muintir said:
So I think I may have gotten maleware from trying to update my pornhub app. Yea yea I know I know but its that time of the month for my wife and well the rest isnt needed lol. Honestly im not even sure if thats what caused it as ive had the app for about a year now and never had a problem. I did download some new keyboard & themes before all this started so those might be the culprit though I doubt it. Now all of a sudden the phone is installing so many random apps, multiple lock screens, is resetting itself, freezing, and acting all types of weird. Its not just porn related stuff its installing either im getting stuff for clash of clans, travelocity, money something, solitaire, etc. I was able to get it hooked up to my computer to try and manually remove stuff but im not finding certain apps like the travelocity & solitaire and going through phones app manager doesnt allow me to uninstall them even though they are present. I am also seeing little android icons next to some things which are named pornclub which is what makes me think it was the pornhub app.
Please for the love of everything help me get my phone back to working normally. Would flashing the phone work since a factory reset did nothing? I did put the phone in safe mode and was able to clear the cache of some of the apps which seemed to have taken them out but it did nothing for others even though there were no uninstall options.
Click to expand...
Click to collapse
Hi! I have too such problem. Only I don't know that my children set. The only way to get rid of a virus it to reinstall completely the Android. You need to pass in a subject about your phone and to esteem as to reinstall the Android.

Something wierd is going on.

i checked manually for upates, 15 minutes ago. It showed me that an system update is avaible.
Update installed, rebooted and here starts the wierd things.
-Phone boots up but the only thing im able to access is the ''edge'' bar where is the edge people and other fun features.
-Pressing volume button down will bring the boot menu with : reboot, shutdown etc..
-Tried to boot in safe mode. no luck, only the safe mode bar appears in the left.
-Wiping cache, no luck.
-Not rooted. Stock.
Only thing that i installed outside the play store is the samsung lab application wich is shared here in the forums because its not avaible for s6 edge+ for some reason in the samsung's app store.
I managed to boot in recovery mode and this text took my attention : mmb29k.g928fxxs3bqa9 (frimware codename?) 6.0.1 android version
Made factory reset, works now but lots of important data (pictures, music etc..) lost in that.
I made an google search with mmb29k.g928fxxs3bqa9 and found nothing.
(edit: In the download folder, there seems to be a file with the rom build number/number)
Yeah I had the same problem, posted about it in the general forum. I flashed another stock ROM ontop of it from Sammobile and it saved me from doing the factory reset.
Tondern said:
Yeah I had the same problem, posted about it in the general forum. I flashed another stock ROM ontop of it from Sammobile and it saved me from doing the factory reset.
Click to expand...
Click to collapse
After the factory reset its been running fine with the update. I alerdy emailed samsung about this.
justanpotato said:
After the factory reset its been running fine with the update. I alerdy emailed samsung about this.
Click to expand...
Click to collapse
they are still sharing it.
Someone who's phone updated correctly needs to make these guys a firmware they can flash back with Odin otherwise they won't be able to find anything that works. (no downgrades allowed)
Make sure you backup what you can. Export contacts, everything on Phone when you connect your computer can be copied in/out, if you didn't know. App data will have to be individually backed up.

Nexus 6p - 3 years of photos please help

Hello All,
I did an OTA update on my phone recently and I am getting this message that states "Android Recovery google/angler/angler 8.0.0/OPR6.170623.019/4299446 user/release_keys Use volume up/down and power. Can't load Android system. Your data may be corrupt. If you continue to get this message, you may need to perform a factory data reset and erase all user data stored on this device.
Try again Factory data reset."
My phone is 100% stock. Never modified in any way.
Things I have tried. 1 ) Clearing the Cache 2 ) Heating up the back of the phone to get it to go into LIMP mode 3 ) Hitting try again multiple times
Problems 1 ) I never unlocked the Bootloader 2 ) I do not have USB debugging enabled 3 ) I do not have any of photos synced with Google Photos 4 ) After hitting Try again a few times my phone was stuck in a bootloop but that fixed itself and now it is at this exact same screen
All I really want is my Photos, I am fine if the device does not work afterwards. Is there potentially a service that I can pay them to retrieve my data of this phone? Looking for any advice or help. Thanks for your help.
nexus6pHELP99 said:
Hello All,
I did an OTA update on my phone recently and I am getting this message that states "Android Recovery google/angler/angler 8.0.0/OPR6.170623.019/4299446 user/release_keys Use volume up/down and power. Can't load Android system. Your data may be corrupt. If you continue to get this message, you may need to perform a factory data reset and erase all user data stored on this device.
Try again Factory data reset."
My phone is 100% stock. Never modified in any way.
Things I have tried. 1 ) Clearing the Cache 2 ) Heating up the back of the phone to get it to go into LIMP mode 3 ) Hitting try again multiple times
Problems 1 ) I never unlocked the Bootloader 2 ) I do not have USB debugging enabled 3 ) I do not have any of photos synced with Google Photos 4 ) After hitting Try again a few times my phone was stuck in a bootloop but that fixed itself and now it is at this exact same screen
All I really want is my Photos, I am fine if the device does not work afterwards. Is there potentially a service that I can pay them to retrieve my data of this phone? Looking for any advice or help. Thanks for your help.
Click to expand...
Click to collapse
How long have you had google photos on your phone? I am pretty sure it has been saving them. Check google photos on the web. Just see if any photos have been saved.
lucky_strike33 said:
How long have you had google photos on your phone? I am pretty sure it has been saving them. Check google photos on the web. Just see if any photos have been saved.
Click to expand...
Click to collapse
I have had google photos on it since the beginning. However, when I log into google photos there's only 10 photos there from various times. Not even close to all the photos I had on the phone.
nexus6pHELP99 said:
I have had google photos on it since the beginning. However, when I log into google photos there's only 10 photos there from various times. Not even close to all the photos I had on the phone.
Click to expand...
Click to collapse
That's strange. Not sure what to do about the phone. Have you tried reflashing the firmware with out wiping the phone?
lucky_strike33 said:
That's strange. Not sure what to do about the phone. Have you tried reflashing the firmware with out wiping the phone?
Click to expand...
Click to collapse
I can't flash anything since I never enabled USB debugging mode. Is there a way to flash without enabling USB debugging? or is there a way to enable USB debugging without turning the phone on?
nexus6pHELP99 said:
I can't flash anything since I never enabled USB debugging mode. Is there a way to flash without enabling USB debugging? or is there a way to enable USB debugging without turning the phone on?
Click to expand...
Click to collapse
Maybe adb sideload ota will work. You will need to be in recovery. Otherwise you may be SOL with those pics since you can't boot it up without wiping.
Do you have another Android phone? Have you tried logging in the new phone with nexus 6p backups? When you first setup your phone, it will ask you if you want to load a backup from a previous phone.
lucky_strike33 said:
Maybe adb sideload ota will work. You will need to be in recovery. Otherwise you may be SOL with those pics since you can't boot it up without wiping.
Do you have another Android phone? Have you tried logging in the new phone with nexus 6p backups? When you first setup your phone, it will ask you if you want to load a backup from a previous phone.
Click to expand...
Click to collapse
I will try the adb sideload ota when I get home from work today and let you know if it works. The really stupid thing is I've never made a backup of this phone. Since it came with a USB-C to USB-C cable and my PC did not have any USB-C ports.
nexus6pHELP99 said:
I will try the adb sideload ota when I get home from work today and let you know if it works. The really stupid thing is I've never made a backup of this phone. Since it came with a USB-C to USB-C cable and my PC did not have any USB-C ports.
Click to expand...
Click to collapse
Google automatically backsup your phone using the email address you used to setup your phone with.
https://www.androidcentral.com/how-restore-your-apps-and-settings-new-android-phone

Stuck on 'Phone is starting' after updating to Android 12

Hello!
I tried to update my phone (SM-G975U) via Odin from Android 9 to Android 12, got the firmware from SamFw.com. Everything went fine until the phone rebooted, after unlocking the phone gets stuck on 'phone is starting'. I CAN access the Set Up Menu, Uninstall apps, move some settings here and there, connect to Wifi/Bluetooth, receive calls, install apps using ADB. Also, theres a notification all the time that reads 'Phone restarted Unlock your phone to get app notifications', I'm assuming that the phone thinks it is not unlocked and that's why it doesn't fully boot up.
Some things that I've already tried:
Intalling another Launcher (Pixel Launcher)
Reinstalling the firmware (ver G975USQU6IVC7) / Trying with different CSC with no results
Wiping Cache in Recovery Mode
Deleting/Adding Fingerprints
Changing from Lock Pattern to NIP to Password
I don't really want to do the full wipe, I would like to keep my data or be able to export the photos (Device not Recognized by Smart Switch also)
Is there anything else I can do?, has anyone been through the same issue?
Is your phone rooted?
Vatt`ghern said:
Is your phone rooted?
Click to expand...
Click to collapse
No, it's not rooted
Hi !
@DannOsnaya have you found a solution to the phone problem other than restoring to factory settings?
I have the same problem at the moment, almost identical to what you experienced.
If anyone has some advice on how to fix this problem, please share your advice.
My phone is not rooted.
Racer512 said:
Hi !
@DannOsnaya have you found a solution to the phone problem other than restoring to factory settings?
I have the same problem at the moment, almost identical to what you experienced.
If anyone has some advice on how to fix this problem, please share your advice.
My phone is not rooted.
Click to expand...
Click to collapse
Sadly, I have not
My phone is still like that, I tried updating to the newest security patch but didn't work either, haven't lost hope in avoiding factory reset tho
Hi. Did u find any solution to it. Am facing the same issue. Although I tried to factory reset but doesn't work.
DannOsnaya said:
Sadly, I have not
My phone is still like that, I tried updating to the newest security patch but didn't work either, haven't lost hope in avoiding factory reset tho
Click to expand...
Click to collapse
Any way to factory reset. I tried every possible way following YouTube but nothing works. It's just stuck. I've a backup of my data so not worried.
No, I still have the same issue.
Have you tried to install a launcher?
DannOsnaya said:
No, I still have the same issue.
Have you tried to install a launcher?
Click to expand...
Click to collapse
Nothing works. Now decided to show it to anyone. I guess the mobile shops have an option to erase everything. I don't understand how did it happen because it's usually with my toddler, he might have done something.
DannOsnaya said:
Hello!
I tried to update my phone (SM-G975U) via Odin from Android 9 to Android 12, got the firmware from SamFw.com. Everything went fine until the phone rebooted, after unlocking the phone gets stuck on 'phone is starting'. I CAN access the Set Up Menu, Uninstall apps, move some settings here and there, connect to Wifi/Bluetooth, receive calls, install apps using ADB. Also, theres a notification all the time that reads 'Phone restarted Unlock your phone to get app notifications', I'm assuming that the phone thinks it is not unlocked and that's why it doesn't fully boot up.
Some things that I've already tried:
Intalling another Launcher (Pixel Launcher)
Reinstalling the firmware (ver G975USQU6IVC7) / Trying with different CSC with no results
Wiping Cache in Recovery Mode
Deleting/Adding Fingerprints
Changing from Lock Pattern to NIP to Password
I don't really want to do the full wipe, I would like to keep my data or be able to export the photos (Device not Recognized by Smart Switch also)
Is there anything else I can do?, has anyone been through the same issue?
Click to expand...
Click to collapse
I followed a video and wiped out. Finally successful. I wasn't worried about data as Google has a backup.
I followed this method and finally it's factory reset.

Categories

Resources