Related
***EDIT***
Well it would seem like my random reboots have gone away. Thanks to Tubgirl for the suggestion, but using Hastarin's 7.5R kernel with NO overclocking, AXI etc, it's finally stable once again.
In fact, I used that kernel with Darkstone's latest 3.2 build and the battery is crazy. I am getting approximately 7 hours of battery life for every 10% of the battery. That's with BT, data and all syncing turned on and basic use. That's around 3 days of life for a light user. Didn't even get that with winmo!
So for me - the moral of the story is stick to the clean, non overclocked kernels. As for speed, I cannot tell the difference (I don't play any games to be fair though).
***END***
For some strange reason, my phone randomly reboots at completely bizarre intervals when running Android. I can't put my finger on what it might be. So some questions!
- Does anyone else experience this?
- I'm running VBN RC3 Minimal WM ROM, might it be this?
- I'm running the 2.14 Radio is it this?
- I'm running mostly Mdeejay builds could it be them (happens with all of the one's I've tried)?
- Is it likely to be piece of android software?
- Is there any way I can find a log to see why it's rebooted?
Random Reboots
I have been experiencing this problem for about a month now. I have tried numerous roms and android combinations, as well as changed radios. The problem still returns no matter what combination I try. So I'm kind of
Could be a problem with your battery. Try replacing it.
Sent from my HD2 using XDA App
i had same problem.. what i did was fully drain my battery, than recharged it fully on off mode, with cable plugged in turned it on that charged again till i saw green LED light
since than it worked nicely no random boot
give it a shot id say
cheers
My HD2 has never done it, but my mates has.
He contacted HTC on Thursday and they are repairing it under warranty.
It is a well known issue that affected around 3000 handsets in the UK apparently. They call it the "heat related reboot", and it involves replacing the motherboard and another component.
His has gone back, they sent a courier to collect it..
Mine has been randomly rebooting for about 2 weeks now.
It usually happens once a day when running Winmo or Android. Sometimes when it reboots I get a rectangular box across the bottom of the screen for about a second. I dont know if this is caused by the Radio Rom update or it is just coincidence.
I have swapped the battery but it has made no difference.
It's driving me mad.
deadey3 said:
i had same problem.. what i did was fully drain my battery, than recharged it fully on off mode, with cable plugged in turned it on that charged again till i saw green LED light
since than it worked nicely no random boot
Click to expand...
Click to collapse
Thank you I will try this first!
stratplayer said:
My HD2 has never done it, but my mates has.
He contacted HTC on Thursday and they are repairing it under warranty.
It is a well known issue that affected around 3000 handsets in the UK apparently. They call it the "heat related reboot", and it involves replacing the motherboard and another component.
His has gone back, they sent a courier to collect it..
Click to expand...
Click to collapse
I have sent them an e-mail describing my issue, quoting you I will see what they say. Hopefully they will sort it soon because my first year of warranty expires in one month!
Oh also, if I send it back for warranty, I suppose I'll need to revert it back to the 02 defaults and remove all traces of HSPL! Is this possible?
i have this problem too, under android and wm. Still testing to find out hwats causing it but looks more and more a heat issue, eventhough it does not heat that much.
unfortunately dont have warranty so not sure what i can do.
when i have an audio or video stream, or navigator thats when it happens mostly. but i had random reboots as well for no reason.
is there something on WM we can use to find out whats making it reboot?
i get this issue every once in a while when i go to sleep and wake up and its booted up in windows? its happened about 2 or three times but doesn't happen every day.
Me too!
I'm also experiensing this. It started just when the whole android hd2 thing started. I have this problem no matter what radio/rom I'm using (except from stock). Reboots in win. Android gives SOD/reboots. I've tried some reasearching in to this and found out that when I flash back to original rom/radio it's stable. Between every flash i do Task29.
I've tried different memory cards and even swapped the battery with a collegue.
Still the same. Funny thing if it suddenly are many people experiensing this problem..
Could it have something to do with android experiments?
Bad thing is that it would be difficult to send it in for repair since it's working with original rom/radio.
You should all try to flash a stock radio and rom to see if it still reboots.. Mine don't..
jonboyuk said:
Oh also, if I send it back for warranty, I suppose I'll need to revert it back to the 02 defaults and remove all traces of HSPL! Is this possible?
Click to expand...
Click to collapse
Yea there is way, google "how to remove HSPL" eventually it will bring u to xda thread and if ur not sure YouTube it there is heaps of floating around
jonboyuk said:
For some strange reason, my phone randomly reboots at completely bizarre intervals when running Android. I can't put my finger on what it might be. So some questions!
- Does anyone else experience this?
- I'm running VBN RC3 Minimal WM ROM, might it be this?
- I'm running the 2.14 Radio is it this?
- I'm running mostly Mdeejay builds could it be them (happens with all of the one's I've tried)?
- Is it likely to be piece of android software?
- Is there any way I can find a log to see why it's rebooted?
Click to expand...
Click to collapse
I use the same VBN ROM but this build [build]20.09.10||JDMS 1.3|FRF91 Latest Stable Nightly||RC11 WITH AXIS! and Radio 2.12. I dont have any problem (reboot, sleep of dead, no robot voice...)
I switched to the latest hyperdroid v1.6 and have not had this problem yet although It did happen to me a lot when I was running different builds (cant remember which ones sry) Try switching builds and also make sure you turn everything off in WM like bsb tweaks and radio all that stuff. Its weird but it helps considering that everything gets turned off when u hit clrcad.exe anyways but it has helped the stability of my builds.
Alot of us seems to get these reebots in win also...
I wonder if it's got anything to do with the overclocking with setcpu? Hmmmm....
i had this exact same issue , bought phone of eBay so had no proof if purchase . phoned htc they said its 100% covered under warranty , they had it back for repair for 5 working days . they also replaced the external casing as it had a few chips from a drop , they pretty much returned a brand new phone apart from the serial number sticker tomtom no longer recognised the device id so i had to reactivate my maps , so they have at least replaced the mainboard . top customer service ! give them a ring its worth a try they can only say no
herukano said:
i had this exact same issue , bought phone of eBay so had no proof if purchase . phoned htc they said its 100% covered under warranty , they had it back for repair for 5 working days . they also replaced the external casing as it had a few chips from a drop , they pretty much returned a brand new phone apart from the serial number sticker tomtom no longer recognised the device id so i had to reactivate my maps , so they have at least replaced the mainboard . top customer service ! give them a ring its worth a try they can only say no
Click to expand...
Click to collapse
nice is there a way to check warranty online? i also bought it from ebay? where you located?
i'm also experiencing this random reboot phenomenon.. happened only after i started experimenting with Android on my HD2.. now the reboot issue happens with WinMo as well.. i've been using the same radio, ROM and same builds..
btw, since jonboyuk mentioned it, i did play around with "setcpu".. could this be the culprit??
Hello..
I've noticed that my HD2 also reboots sometimes in Android. I haven't used WM for a long, so I really don't know if it also reboots in WM. My question is though, is this a hardware issue? Never had this sorts of reboots before starting this Android @ HD2 game. An answer (or just a thought) to this question, will help me, since I have to send my HD2 for a repair tomorrow, cause the microUSB slot is broke. But if the reboot issue is a hardware fault, then I should also report that, to the repair center.
Thanks.
Hello there guys, i just got my MS2 a week ago.
I got the latest MIUI 1.10.8 installed on it, altho, i got a little issue.
Sometimes, within no apparent reason, my phone stops showing the battery %, temperature and CPU clock.
Does someone knows what it can be? I know thats not software, since everytime i turn off the phone>remove battery>plug any usb powered>put battery on>turn on, it goes back working normally.Any help would be awesome.
And, i saw many brazillians here. As well. Hello everyone, i'm from there too .
I had similar problem on this rom. I had to go back to previous version.
Thanks ncc for the feedback but, i found out what it is.
Is not the phone or w/e, its the battery, i got a "free" damaged battery xD
Almost bought another one, its coming on the next days.
Hallo,
I would like to make a question about a problem I noticed...
I used androits GPS Test to check if my GPS was working correctly after I flashed a new ROM (worshiprom) + Kernel (dorimanx 2.0)!
Just a test of 30 secs or so...
Today, after 12 hours of phone usage i checked the battery status and it tells me that Androits GPS test has the biggest usage of all! Its on 66% percent!
CPU usage just 30 secs.
GPS about 12 hours!
However, the battery last quite enough.. Just a 20% drop with 1h 30mins display and some wifi and data!
Is it just a display bug or is the GPS really on???
Tried a restart now and seems that the GPS usage stopped...
Do i always have to restart after using this application so the GPS truly stops working or am I missing something??
Thank you!
It's a bug with Google maps.
Sent from my LG-D802 using XDA Premium 4 mobile app
Make a nandroid backup and try flashing back the stock rom or another custom rom and see if the Problem is still existing
The problem is not worth trying a new ROM / Kernel as everything else is working extraordinary!!
Its easier for me to restart it after a GPS use (I don't use GPS apps a lot)
I just wanted to know what causes the bug and if its possible to fix it with any changes in my current setup!
Like reflashing gapps... etc...
Nevermind. Thank you guys for your answers!
If any1 else knows a solution rather than reflashing ROM and Kernel he is welcome to post it, otherwise i will have to live with it
Same problem
Hi,
I have the exact same problem but not with Google maps. Many times, when I enable GPS for a few minutes, and then turn it back off, It keeps running according to the power settings. The only way to switch it off is actually to restart the phone.
Hope we will find a solution. I have CM11 installed and I am pretty happy with it.
zacharias99 said:
The problem is not worth trying a new ROM / Kernel as everything else is working extraordinary!!
Its easier for me to restart it after a GPS use (I don't use GPS apps a lot)
I just wanted to know what causes the bug and if its possible to fix it with any changes in my current setup!
Like reflashing gapps... etc...
Nevermind. Thank you guys for your answers!
If any1 else knows a solution rather than reflashing ROM and Kernel he is welcome to post it, otherwise i will have to live with it
Click to expand...
Click to collapse
Hello guys, a long time ago now before the official 4.4.2 KK was available for my SM-N9005 I flashed a leaked Polish one. Before the flash my phone was working perfectly, no problems at all. After flashing the firmware I noticed my battery was draining at more than 1 percent a minute and it was pretty unhelpful to say the least, after looking at my battery info in settings says that NFC was using 63% of my battery !!! Now we all know this cannot be right ?! So I tried to disable it but couldn't as it was greyed out. It was stuck on and did not work at all. I waited quite a while and when the official KK firmware was released i flashed it but still no NFC. Now I have updated my phone to Lollipop and my NFC still does not work. Have you guys got any suggestions on how to get this working again ? It's definitely not a hardware fault as it has happened to my note and one of my family members notes after installing this firmware.
Many thanks
I have attached a screenshot that quite clearly says NFC is off although it is actually 'on' and not working. It is greyed out and cannot move it
Maybe something wrong with the nfc chip in your battery? Buy new battery (ebay) and see if that helps?
Sendt fra min SM-N915FY
Already thought of that, thanks anyway though
I've seen this happen on the S5, too. Very annoying problem, nobody seems to know if it's a software or hardware problem.
Have you tried doing a 30 seconds battery pull, and then wiping the cache in recovery? (Dalvik too, if you can.) Also clear out the cache under Settings > Storage. Let it sit for a while and see if it's off. If not, try another battery pull and see if it's off when you turn it back on. That process worked for my S5. (Which has never had any other firmware than PHN.)
About 2 months ago, my g4 plus started to power off on its own whenever on a battery percentage lower than 50%. This has been very bothersome to me. It powers off usually when playing a video or playing music through the speakers. Can anybody pls offer a solution?
noobplayer551 said:
About 2 months ago, my g4 plus started to power off on its own whenever on a battery percentage lower than 50%. This has been very bothersome to me. It powers off usually when playing a video or playing music through the speakers. Can anybody pls offer a solution?
Click to expand...
Click to collapse
1) Try a factory reset
2) Send the phone to a service center
noobplayer551 said:
About 2 months ago, my g4 plus started to power off on its own whenever on a battery percentage lower than 50%. This has been very bothersome to me. It powers off usually when playing a video or playing music through the speakers. Can anybody pls offer a solution?
Click to expand...
Click to collapse
rooted, unlocked bootloader?
Sent from my XT1254 using Tapatalk
Same problem here. About 2 or 3 months with this problem.
What i got?
This doesn't happen when the phone is connected to charger.
It is almost always related with speaker, (notifications, music, youtube)
Also with camera (snapchat, stock camera)
The problem happens hardly ever when you are using a ROM (7 days with RRemix, only 1 restart - instead of- 5 power offs with stock rom every day)
I dont remember if it also happened in Marshmallow BEFORE installing any nougat firmware.
I have never read or heard about this bug in an European or USA's Moto G4 or G4 plus.
Everybody with this problem has had been using turbo charger every day.
Happens with locked or unlocked bootloader
If you're not agree with something of that, tell me, so i can delete it. (with proofs of course)
Solutions
Some users reported:
Disconnecting the battery for 30 minutes solved de problem, (i will try this, you have to open the device to do it)
Other users affirmed that changing the battery will solve the problem, i will do it if the the other solution doesn't work.
Calibrating the battery didn't work for me (3 days of full charges and discharges with 6 hours of wait to charge when the battery is 0%)
I'm really decided to fix this problem, for me and for everybody, because it is very annoying
ivan290 said:
Same problem here. About 2 or 3 months with this problem.
What i got?
This doesn't happen when the phone is connected to charger.
It is almost always related with speaker, (notifications, music, youtube)
Also with camera (snapchat, stock camera)
The problem happens hardly ever when you are using a ROM (7 days with RRemix, only 1 restart - instead of- 5 power offs with stock rom every day)
I dont remember if it also happened in Marshmallow BEFORE installing any nougat firmware.
I have never read or heard about this bug in an European or USA's Moto G4 or G4 plus.
Everybody with this problem has had been using turbo charger every day.
Happens with locked or unlocked bootloader
If you're not agree with something of that, tell me, so i can delete it. (with proofs of course)
Solutions
Some users reported:
Disconnecting the battery for 30 minutes solved de problem, (i will try this, you have to open the device to do it)
Other users affirmed that changing the battery will solve the problem, i will do it if the the other solution doesn't work.
Calibrating the battery didn't work for me (3 days of full charges and discharges with 6 hours of wait to charge when the battery is 0%)
I'm really decided to fix this problem, for me and for everybody, because it is very annoying
Click to expand...
Click to collapse
This thread is one of the first I've heard of this issue. I've had my G4 for about 3 months so far and discharging works fine- regardless, this definitely reeks of a hardware problem though.
Motorola Service Centers WILL take your phone even if it's out of warranty and the battery is failing (just make sure to reflash stock ROM). Or, you can purchase a battery from WitRigs for $20 USD (several weeks shipping however) and replace it yourself.
ivan290 said:
Same problem here. About 2 or 3 months with this problem.
What i got?
This doesn't happen when the phone is connected to charger.
It is almost always related with speaker, (notifications, music, youtube)
Also with camera (snapchat, stock camera)
The problem happens hardly ever when you are using a ROM (7 days with RRemix, only 1 restart - instead of- 5 power offs with stock rom every day)
I dont remember if it also happened in Marshmallow BEFORE installing any nougat firmware.
I have never read or heard about this bug in an European or USA's Moto G4 or G4 plus.
Everybody with this problem has had been using turbo charger every day.
Happens with locked or unlocked bootloader
If you're not agree with something of that, tell me, so i can delete it. (with proofs of course)
Solutions
Some users reported:
Disconnecting the battery for 30 minutes solved de problem, (i will try this, you have to open the device to do it)
Other users affirmed that changing the battery will solve the problem, i will do it if the the other solution doesn't work.
Calibrating the battery didn't work for me (3 days of full charges and discharges with 6 hours of wait to charge when the battery is 0%)
I'm really decided to fix this problem, for me and for everybody, because it is very annoying
Click to expand...
Click to collapse
Thanks man!
Appreciate the help. But can you please disconnect your battery ASAP and share the result? Because after my phone's battery goes below 50, it is hardly usable at all, powering off at least 3 times continuously.
Yes exactly the same happens to me, also with more than 50%.
I will try that battery disconnecting and i'll report!
ivan290 said:
Yes exactly the same happens to me, also with more than 50%.
I will try that battery disconnecting and i'll report!
Click to expand...
Click to collapse
Any developments?
OK, i couldn't open my device because of a problem with the screws, so i gave up and i sent my device to a particular cell phone repair house, they replaced my battery, until now (8 hours) i can see the bug is fixed. My phone doesnt power off doing the same that before replacing the battery would had ended up in a power off... Also i noticed the bug with camera is fixed too, the problem of dark photos with flash.....
Xt1643(indian version)
I thought I am the only person having this issue. Replacing battery helped?or any other method if worked for you??
Also battery's cost?
saurabh8263 said:
Xt1643(indian version)
I thought I am the only person having this issue. Replacing battery helped?or any other method if worked for you??
Also battery's cost?
Click to expand...
Click to collapse
Please read the thread and find your answers first.
strongst said:
Please read the thread and find your answers first.
Click to expand...
Click to collapse
I did before posting. I mentioned xt1643 at first to know if any Indian guy faced this(or in future will read this) so he would let me know the price if he had his battery replaced. And also to know if changing battery solved their prob temporary at that time or permanently.
Same problem here, I decide buy a new battery. Sadly in my country I only find generic batteries . It's the only thing left for me to prove. I had been having lots of problems with that phone (ghost touch, yellow screen and now the battery).
I bought it in the US so I don't have warranty here.
No more Motorola-Lenovo for me, I'm going to change it as soon as I can.
I bought my Moto G4 Plus (XT1641 [Canada & Mexico variant]) 1 month ago. It came with Android 6.0.1, but i installed the Nougat OTA automaticly (so i did not test marshmallow). Well i get some spontaneous shutdowns too, when i was on stock rom.
This issue is similar to the one that has the Nexus 6p (zRam conflicts). What i did to stop the shutdowns is disable zRam and KSM, you can install ElementalX kernel and with a kernel managging app like EXManager (recommended) or kernel adiutor just disable the mentioned features.
If you want to remain with the stock kernel just follow these steps: https://forum.xda-developers.com/moto-g4/development/mod-disable-zram-t3435613
I recommend you to read the posted comment by EarlyMon in the page 2 of the thread, so you will know exactly what are you doing by disabling the zRam (basicly, boosting your SD617).
If this helps you, let me know.