Database Users

Screen Protector and Proximity sensor

Has anyone installed the HC SP300 screen protector - if so does your proximity sensor work.
I noticed today that when i make a call, the device blanks the screen after pressing the send key. Putting it to the face and away does not make the screen come on. I'm guessing its the screen protector as i just did a hard reset and still not working (although it did when i got the phone.

I install the HC Sp300 on my device and the proximity sensor still works fine.

OK thanks.
Guess im going have to remove it to find out if it is the screen protector. If that doesnt work, i guess i have a dead sensor?

I have the same problems. It seems to be working, but with the more light.

I had the problem of the black screen when a call connected.
To solve it, i cut a small section near the 2 small holes in the top left corner.
Now it works as per usual. I think its a case of 'if you dont align the holes on the screen protector precisely', you will get this problem.

Proximity sensor while talking on the phone

i tried to search the forum with no results btw
have two cases while receiving/calling with hd2
1. via bluetooth headset - even when the phone is in the pocket some apps starts randomly, even call is disconnected - isn't proximity should cause phone scrren to be blank all time?
2. via the phone - sometimes while talking screen is still dark and pressing eg. home key puts display on. sometimes moving phone away from ear turns screen on.
do you have some or its something with my phone?

I have the same problem, the proximity sensor does not work, I think it works only outside when you have strong light, try it and let me know.
make a call the screen will go off now move it from your face loking up at the sun outside you will see that the screen will turn on.
it works only when I makes a call. when I am getting a call it atays on.
kochav

kochavy said:
I have the same problem, the proximity sensor does not work, I think it works only outside when you have strong light, try it and let me know.
make a call the screen will go off now move it from your face loking up at the sun outside you will see that the screen will turn on.
it works only when I makes a call. when I am getting a call it atays on.
kochav
Click to expand...
Click to collapse
Well you would be wrong then.
It's a proximity sensor, not a light sensor. I just made a call in my darkened room and the proximity sensor functioned flawlessly.

thake the screen protector out or cut it and the proximity sensor will work perfect.
kochavy

kochavy said:
thake the screen protector out or cut it and the proximity sensor will work perfect.
kochavy
Click to expand...
Click to collapse
Wow who would've thought that covering up a sensor designed to sense when objects are close to it would impede its functionality.
Your revelation hepled me fix the microphone on my phone. It wasn't working, and then I realized I had my hand over it!

Yes I have had issues even with the original HTC screen protector which has two small holes directly over the sensors. I finally had to remove it.
Cutting the protector I have not been very successful so far. This creates sharp edges and the protector tends to peel off from that point. For the time being I am relying on the fact that the screen on the HD2 is scratch resistant enough that with normal care it would not get scratched. With over 2 months of use without a protector my screen is still scratchless.

IF it is anything to do with the screen protector, then there are plenty out there that don't have this effect.
I've got a protector on my HD2 and have had it there since just after I got it, so just over 2 months now. The screen protector has worked perfectly, even, kochavy, in the dark, because it detects proximity not light.
I suggest removing any screen protectors and seeing if you still have the problem. If you do, send the phone back as faulty. If you don't, get a better screen protector.

johncmolyneux said:
IF it is anything to do with the screen protector, then there are plenty out there that don't have this effect.
I've got a protector on my HD2 and have had it there since just after I got it, so just over 2 months now. The screen protector has worked perfectly, even, kochavy, in the dark, because it detects proximity not light.
I suggest removing any screen protectors and seeing if you still have the problem. If you do, send the phone back as faulty. If you don't, get a better screen protector.
Click to expand...
Click to collapse
do you have the original HTC screen protector with the two holes? there are some protector that does not cover the top of the phone and leave the two sensors out from protection.

kochavy said:
do you have the original HTC screen protector with the two holes? there are some protector that does not cover the top of the phone and leave the two sensors out from protection.
Click to expand...
Click to collapse
No I don't. The one that came with it never please me much, so I bought some better ones.
The protectors I have don't have any holes for the sensors at the top, but like I said, it just works perfectly. There's a lot more to this issue that just the screen protector, as some people have reported that it works perfectly when they ring certain number, but not when they ring others. From what I've read on other threads, this is commonplace for people who are having this problem, so it's obviously not an issue with their screen protectors. It sounds like a software issue to me, but since it can't be identified as such, they should just return their phones as faulty and hope the replacement doesn't have the same issue.
It would be interesting to know if the people with the described issue have upgraded the ROM to 1.66, as this seems to have fixed a whole slew of issues.

Sensor works by reflecting infrared light. There is small IR lamp with IR detector nearby. You can check that by looking at the sensor through some digital camera or camcorder, whose are usually sensitive to this light. Don't forget the phone must be in call, otherwise the sensor is turned off.
I think the sensor itself is OK. But there seems to be some relationship with guess what .. G-sensor ! Once I found the screen just won't go off during call, and it was when I was lying during the call, and I was holding the phone upside down portrait style.
But as I turned the phone to normal position (normal portrait) and back, it started to work with no problem.
I only had problem with proximity sensor once since then .. but rotating the phone up and down helped again.
I think this needs more investigation .. if you encounter the problem try this.

[Q] Capacitive button tester

Is there a tool that can test/adjust the sensitivity of the Epic's capacitive buttons? Mine seem unresponsive and I'd love to know if the hardware is not sensitive or the software is ignoring the taps.
Something that displays a readout showing which button is being pushed would be really useful.
Thanks,
Jason

there really isnt. its being classified as a hardware issue. i swapped the board out on mine the other day with a returned phone and it started working. taking the phone apart to fix the button at the bottom is a complete pain in the face. and if the gorilla glass faceplate comes out (which needs to happen to swap out the buttons) then it never really goes in correctly. nor does it stay stuck.take it back to sprint and see if you can do a 30 day exchange on it.

Thanks. I got mine at Best Buy and have their insurance. They'll fix/replace it for free but they have to send it to their service center and give me a loaner. I almost replaced it within the 30 days but when I took off the screen protector (Skinomi) to give it back, the keys were working great. I decided to hold on to the phone. Now I have another protector on it (Realook) and am having the same problem. I'm assuming the button is less sensitive than it should be so it works fine without the protector but not well with it. I might have to switch to a partial-screen protector.

So if my buttons are very difficult to press then its an issue and not the general design of the phone itself?
My wife said she has no problems with the buttons so I'm going to have to compare hers to mine.

jasonsf said:
Thanks. I got mine at Best Buy and have their insurance. They'll fix/replace it for free but they have to send it to their service center and give me a loaner. I almost replaced it within the 30 days but when I took off the screen protector (Skinomi) to give it back, the keys were working great. I decided to hold on to the phone. Now I have another protector on it (Realook) and am having the same problem. I'm assuming the button is less sensitive than it should be so it works fine without the protector but not well with it. I might have to switch to a partial-screen protector.
Click to expand...
Click to collapse
Same exact situation. I was using the Realook screen protector and everything worked fine except for the back button. After I took it off I noticed that the back button worked just fine. After using it a little longer I still feel like it's not as responsive as the other three buttons.

jasonsf said:
Is there a tool that can test/adjust the sensitivity of the Epic's capacitive buttons? Mine seem unresponsive and I'd love to know if the hardware is not sensitive or the software is ignoring the taps.
Something that displays a readout showing which button is being pushed would be really useful.
Thanks,
Jason
Click to expand...
Click to collapse
There's a couple of ways you could do this:
Every time you press a capacitive button, it should blink right after it registers. This indicates it was pressed.
Another way is to boot into Clockwork Recovery Mode, goto Advanced, and use the key/button test option that's in there.
I'm also using a Realook screen protector, so far it's the best I've tried. I've used Zagg, Invisishield, StealthGuard, and Amzer protectors and non of them had the clarity or feel of the Realook. It feels and looks like nothing is there, aside from being an oil magnet. Anyhow, I don't have any reduced sensitivity when using it compared to bare.
One trick I use to apply the Realook is cover the whole phone with 4 or 5 strips of scotch tape (overlapping each other) before application, it helps to get rid of all the super fine dust particles that are floating around. Also, use a high power flashlight, and shine its beam across the surface of the screen, it will make all the dust you couldn't see before light up. Have a few looped pieces of scotch tape ready to pluck off dust particles that get stuck on the protector and screen. Then get the Realook protector ready, pull your strips of scotch tape as one from the top and quickly align the protector, pull more tape off and follow with the protector, this insures no dust thats floating around will get on your screen or protector, if some does, you have the flashlight to easily show you and the tape at the ready to pluck them off.
Reason I said the above is because you might have minute dust particles that are creating a gap with just enough space to prevent your capacitive buttons from registering.

I took drastic measures and cut a rectangle hole out of the Realook protector so I could have direct access to the buttons. It is ugly, but it works. The back button works much better now.
Jason

[Q] Screen crack and blackout after phone call

So my sister who also has an Aria dropper her phone and now there is a huge crack on the screen. She doesn't have insurance so she is trying to find an alternative way to fix it.
Simply replacing the screen would work, but another problem started happening when she cracked the screen. During a phone call, the screen will turn off, as it should, but when the call has ended, the screen stays off and the only way to turn it back on is to either pull out the battery and reboot the phone or to plug it into a charger.
Does anyone know how to solve this problem? Will replacing the screen fix the blackout issue? Or is this phone just trashed forever?

sounds like it destroyed the phone and the proximity sensor. i'm not sure if replacing the screen will fix this.

I actually had the exact same problem after dropping my phone during a call. I noticed that I didn't have to pull the battery to end the call if I held it up super-close to a really bright light (desk lamp, etc).
There were many times when I was on the street (in nyc), and had to find a bright light to hold it up to.
I dropped my Aria right on the corner with the ambient light sensor (in the upper right corner), which shattered the glass right in front of it.
Amazingly enough, after a few weeks, it started to get better and better - and now, nearly 4 months later (yea, i just deal with **** lol), it will hang up cals properly.
I'm actually working on replacing the screen right now, btw

Proximity sensor not registering movement/doesn't turn the screen back on

Hi,
Lately i have been noticing that the proximity sensor on calls on my s5 is not working properly. Once i answer/make a call, when i place the phone in my ear it shuts down the screen but the problem is when i take it away from my ear, the screen doesn't turn back on.
I tried the the testing menus (*#0*# or something like that) and when i placed my finger close to the sensor it detected, going green and vibrating but it doesn't go away from that state.
The only thing that changed was that i applied a glass screen protector a few days ago and im thinking it could be that, but its strange because its only when i back away from the screen that it doesn't register, so i don't know if that or not. Also, the protector is properly aligned and the edges are not on top of the sensor.
Anyone experienced this on their s5?

griffin_1 said:
Hi,
Lately i have been noticing that the proximity sensor on calls on my s5 is not working properly. Once i answer/make a call, when i place the phone in my ear it shuts down the screen but the problem is when i take it away from my ear, the screen doesn't turn back on.
I tried the the testing menus (*#0*# or something like that) and when i placed my finger close to the sensor it detected, going green and vibrating but it doesn't go away from that state.
The only thing that changed was that i applied a glass screen protector a few days ago and im thinking it could be that, but its strange because its only when i back away from the screen that it doesn't register, so i don't know if that or not. Also, the protector is properly aligned and the edges are not on top of the sensor.
Anyone experienced this on their s5?
Click to expand...
Click to collapse
You have to change the proximity sensor or cancel it(cutting the flat)

I ended up removing the screen protector and it went back to working properly =/ I can't really put it back on now because it attracted specks of dust and it doesn't glue well now =/
Cutting it flat means it deactivate it? Because i find it useful for phone calls

griffin_1 said:
I ended up removing the screen protector and it went back to working properly =/ I can't really put it back on now because it attracted specks of dust and it doesn't glue well now =/
Cutting it flat means it deactivate it? Because i find it useful for phone calls
Click to expand...
Click to collapse
Cutting it means deactivate fully, even in calls display stay on.