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I have waited all long to get this official ota update. Now when I get it, it downloads the whole 185 mb update and at the end shows 'Verification Failed'. It then gives me one option 'check now'. When I press that, it starts downloading all over again. I've downloaded this over 5 times and still getting the same thing. Please help!
My device is completely unrooted, running stock recovery, stock rom, even didn't install an app from other than Play store.
And I'm not the only one with this problem. I've seen others with this same problem in Nexus community. But no one has got any solution. Only a few of them were lucky to get it verified properly after downloading the update a few times.
feluda97 said:
I have waited all long to get this official ota update. Now when I get it, it downloads the whole 185 mb update and at the end shows 'Verification Failed'. It then gives me one option 'check now'. When I press that, it starts downloading all over again. I've downloaded this over 5 times and still getting the same thing. Please help!
My device is completely unrooted, running stock recovery, stock rom, even didn't install an app from other than Play store.
And I'm not the only one with this problem. I've seen others with this same problem in Nexus community. But no one has got any solution. Only a few of them were lucky to get it verified properly after downloading the update a few times.
Click to expand...
Click to collapse
My completely stock Nexus 4 has done this about 15 times up to now. Perhaps this is a country/zone issue, since I bought the phone in the UK and am using it in India?
matthayichen said:
My completely stock Nexus 4 has done this about 15 times up to now. Perhaps this is a country/zone issue, since I bought the phone in the UK and am using it in India?
Click to expand...
Click to collapse
I haven't done anything like that, though its true that I bought it in India when just one batch came imported. So it may happen like that they are thinking that my device was bought in US when actually not.
But I want a solution! Tell me if you find one.
feluda97 said:
I haven't done anything like that, though its true that I bought it in India when just one batch came imported. So it may happen like that they are thinking that my device was bought in US when actually not.
But I want a solution! Tell me if you find one.
Click to expand...
Click to collapse
I've finally gotten it to download and verify. I simply installed TunnelBear (VPN with monthly 500MB free), chose the UK server option, and waited. This could potentially have been a coincidence though, in which case you may have received the update as well. Have you?
Hello! My Galaxy Note 3 Exynos SM-N900 is now officialy a brick, so I guess this thread will help others to not do the same as I did. Here I go:
As you guys know, Exynos version of the Galaxy Note 3 doesn't have a lot of custom roms, so, I get tired of waiting for the kitkat update, donwloaded the Crisktelo rom 4.4.2, and flash it. Nothing wrong. The problem get with the camera, it works but takes so poor quality photos.
I tried to get back to stock, I get the Panama's TBA 4.4.2 stock firmware from Sammobile, because I am from Costa Rica and my Sammy is unlocked carrier free. Flashed as usual using Odin but the phone was the same no data was deleted, just the firmware changed. I wanted to get full wype to start again, backup everything and make factory reset using the menu on the phone. I totally forgot that the security option using Samsung Account to prevent theft was enabled. So I get to the screen of Samsung Account and get the ERR_0000 (Processing Failed) when I put my email and password for my Sammy Account. Aparently there is no way no get my phone back, this error is very weird in forums to happens and tried everything, from changing my password, by unsuscribing my account and enable it again. Flash the stock firmware several times, and as you know I can get the warranty because of the Know counter.
So maybe some of you are thinking to use that security feature, I guess if you use custom roms is a bad idea, but if you use stock there is no problem, even if your phone gets stolen, neither the thief or you can get it work again.
PS: I know ther is a thread similar to this one, but the difference is I KNOW my password and user, and this error is in the equation. So maybe I can get help or get help to others. Either way, I'm looking for a new phone, HTC One or LG G2?
As u can see Processing Error means -> wrong email/account has been entered.
Please use the correct account fro N900 otherwise u need to perfrom EFS clear
Also, can you check REACTIVATION LOCK in download mode and post result.
That is surely an expensive lesson. I guess Samsung Service Center can help you out providing that u can bring prove of purchase and be prepared for some financial charges as this kind of thing is surely out of warranty.
exprxp said:
As u can see Processing Error means -> wrong email/account has been entered.
Please use the correct account fro N900 otherwise u need to perfrom EFS clear
Also, can you check REACTIVATION LOCK in download mode and post result.
Click to expand...
Click to collapse
I read the whole thread but apparently is not available for end users just for Samsung Support... I think that is the solution but I can`t do it. But thanks!
nlatifolia said:
That is surely an expensive lesson. I guess Samsung Service Center can help you out providing that u can bring prove of purchase and be prepared for some financial charges as this kind of thing is surely out of warranty.
Click to expand...
Click to collapse
Indeed. My note 3 is just 3 months old, I have the invoice, I will send the phone this saturday to them, if they charge me more than $200 to do that I will let the phone as a loss and buy a new one. I'll update this thread.
JosHeron said:
Indeed. My note 3 is just 3 months old, I have the invoice, I will send the phone this saturday to them, if they charge me more than $200 to do that I will let the phone as a loss and buy a new one. I'll update this thread.
Click to expand...
Click to collapse
Noone will charge you.
JosHeron said:
Hello! My Galaxy Note 3 Exynos SM-N900 is now officialy a brick, so I guess this thread will help others to not do the same as I did. Here I go:
As you guys know, Exynos version of the Galaxy Note 3 doesn't have a lot of custom roms, so, I get tired of waiting for the kitkat update, donwloaded the Crisktelo rom 4.4.2, and flash it. Nothing wrong. The problem get with the camera, it works but takes so poor quality photos.
I tried to get back to stock, I get the Panama's TBA 4.4.2 stock firmware from Sammobile, because I am from Costa Rica and my Sammy is unlocked carrier free. Flashed as usual using Odin but the phone was the same no data was deleted, just the firmware changed. I wanted to get full wype to start again, backup everything and make factory reset using the menu on the phone. I totally forgot that the security option using Samsung Account to prevent theft was enabled. So I get to the screen of Samsung Account and get the ERR_0000 (Processing Failed) when I put my email and password for my Sammy Account. Aparently there is no way no get my phone back, this error is very weird in forums to happens and tried everything, from changing my password, by unsuscribing my account and enable it again. Flash the stock firmware several times, and as you know I can get the warranty because of the Know counter.
So maybe some of you are thinking to use that security feature, I guess if you use custom roms is a bad idea, but if you use stock there is no problem, even if your phone gets stolen, neither the thief or you can get it work again.
PS: I know ther is a thread similar to this one, but the difference is I KNOW my password and user, and this error is in the equation. So maybe I can get help or get help to others. Either way, I'm looking for a new phone, HTC One or LG G2?
Click to expand...
Click to collapse
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
zer0xp said:
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
Click to expand...
Click to collapse
Thanks! I try to spread this info to as many people as I can, Google+, Twitter, Facebook... People need to know that Samsung is doing this, and I know that this "feature" is not well implemented, I will go to the store and try to get a replacement. If Samsung is keeping this Knox and other security "fails" features, they are gonna keep me away from their products. Please keep updating if you get your device back working.
zer0xp said:
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
Click to expand...
Click to collapse
I have had the exact same experience. A guy from tech support in the US said that mine may be trying to authenticate in the US, but since it is from Panama, it is conflicting and causing the error. He also mentioned a seemingly universal unlock code that can be provided from Samsung in the UK. I have already spent 10USD adding Skype credit in order to contact them, but they were closed when I called. I'm going to attempt it tomorrow. I will be destroyed if I have to send my phone to Panama or a similar place; the wait and customs can be aggravating.
The phone was so awesome (minus the volume warnings and skype vs call app default selection not working) before I upgraded to KitKat. I just wanted to factory reset it to make it stable :/
We should warn people not to select that Samsung Account option; it is certainly not stable.
lagoboss said:
I have had the exact same experience. A guy from tech support in the US said that mine may be trying to authenticate in the US, but since it is from Panama, it is conflicting and causing the error. He also mentioned a seemingly universal unlock code that can be provided from Samsung in the UK. I have already spent 10USD adding Skype credit in order to contact them, but they were closed when I called. I'm going to attempt it tomorrow. I will be destroyed if I have to send my phone to Panama or a similar place; the wait and customs can be aggravating.
The phone was so awesome (minus the volume warnings and skype vs call app default selection not working) before I upgraded to KitKat. I just wanted to factory reset it to make it stable :/
We should warn people not to select that Samsung Account option; it is certainly not stable.
Click to expand...
Click to collapse
Yeah, that's definitely not a bad idea.
If you find out anything about this "universal unlock code," be sure to post it here for the rest of us!
zer0xp said:
Yeah, that's definitely not a bad idea.
If you find out anything about this "universal unlock code," be sure to post it here for the rest of us!
Click to expand...
Click to collapse
Will do. If you can beat me to it, here is the "elevated tech support" number US: 1-888-987-4357 and this is the number in the UK that he gave me for the probable pipe dream code lol 4401932454358.
lagoboss said:
Will do. If you can beat me to it, here is the "elevated tech support" number US: 1-888-987-4357 and this is the number in the UK that he gave me for the probable pipe dream code lol 4401932454358.
Click to expand...
Click to collapse
I talk with the support in Panamá today. Because I Live in Costa Rica, I can call them for free. They didn't tell me anything about the universal unlock code. But only I have to take my phone back to the store and they will reset it. I Was wondering about what you say, how they can give you a unlock code even if they can't verify from distancie that you are the true owner of the phone?
I read in another thread here that Samsung support guys can only reset the phones verifying the true autenticy of the owner. If you wish, i can call samsung support in Panamá today and así if your phone using a firmware from Panamá needs to be sent there. I guess not but I can ask.
JosHeron said:
I talk with the support in Panamá today. Because I Live in Costa Rica, I can call them for free. They didn't tell me anything about the universal unlock code. But only I have to take my phone back to the store and they will reset it. I Was wondering about what you say, how they can give you a unlock code even if they can't verify from distancie that you are the true owner of the phone?
I read in another thread here that Samsung support guys can only reset the phones verifying the true autenticy of the owner. If you wish, i can call samsung support in Panamá today and así if your phone using a firmware from Panamá needs to be sent there. I guess not but I can ask.
Click to expand...
Click to collapse
That would be so helpful. Please ask them about it because my Spanish sucks lol. And please report back about the reset experience.
As far as that code, I admit that it does sound fishy like most things Sammy reps say. I thought they would investigate the processing failure instead of exploring the possibility that it wasnt really my phone.
I hope all goes well with resetting yours.
Sent from my XT560 using xda app-developers app
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
Detailed Steps:
I am assuming that you have a SM-N900 International Note 3. If your phone does not boot with SM-N900 on the splash screen, find the appropriate stock rom for your phone. Otherwise, you can break your phone
This process should could take 4 hours +/- 1 depending on your internet speed.
Step 1: Get Materials (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Download KitKat XXUDNA9 4.4.2 for SM-N900: http://terafile.co/3120933f433b
- Download Odin Verision 3.07 (3.09 does not play well with Note 3 and the old KitKat): https://copy.com/zowadQ32bn9T
Step 1: Factory Wipe and Clear Cache (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Switch off the phone
- Remove the battery and then re-insert it after several seconds
- Next, press and hold simultaneously Volume Up, Home and Power.
- Release the buttons when the screen flickers and then wait for the Recovery Mode main screen to appear.
- If the Recovery Mode doesn’t boot, then you should keep trying until it does.
- Select factory wipe with the volume up key and then the power button, confirm
- Select Clear Cache
- Reboot the phone in normal mode by selecting the Reboot option.
Step 2: Make Sure the Phone to at least 80% capacity
Step 3: Reinstall KitKat XXUDNA9 (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Switch off your phone and boot Galaxy Note 3 N900 into Download Mode by pressing and holding the Volume Down+Home+Power buttons (long press until the boot screen appear), now press Volume Up key to proceed to Download Mode.
- Extract the downloaded Odin3.07 zip file and run the Odin3 v3.07.exe file as an administrator (Right click on the .exe file and click on Run as administrator)
- Now connect your Galaxy Note 3 N900 to your computer via USB cable
- In Odin3 screen, you should see a COM Port number like “0:[COM7]” at ID:COM section and “Added!” text at the message box. This means -your device has been detected by Odin3.
- Make sure that, only the “Auto Reboot” and “F. Reset Time” options are checked. Failure to do so can brick (break/damage your device)
- Now, extract the downloaded firmware zip file, you’ll find a firmware file with extension .tar.md5
- In Odin screen, click on PDA button and select the firmware file with .tar.md5 extension (The firmware file look something like: N900XXDLJ5_N900ODDDLI7_INU.tar.md5)
- Now, click on the Start button to begin the installation process, wait few moments.
- Once completed, you would see “PASS!” message in ID:COM port having green background
- Your phone should automatically reboot after completion
- You can now disconnect your phone from computer
You should be able to enter your Samsung Account and Password without processing error_0000 now.
(Update: There is an issue with the Internet browser, flash the latest KitKat to fix)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
lagoboss said:
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
(Update: Email, the default Samsung app may crash. In order to fix, navigate to settings-> application manager -> Email -> and then force stop. Next clear the cache.)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
Click to expand...
Click to collapse
It really does give me great pleasure to announce that this method worked for me as well. I'm gonna go out on a limb and say that the rough, official fix for this issue is as follows: (you'll get more detailed instructions on flashing and using Odin elsewhere, typing this quickly at work)
1) Download XXUDNA9 4.4.2 firmware for the SM-N900
2) Download Odin 3.07 (it is reported that the note 3 doesn't play well with 3.09)
3) connect your phone to your pc, open Odin and select your md5 file under PDA
4) allow it to complete the flashing process and then log into your Samsung account
Thanks to everyone who helped in trying to figure this out. I'm gonna check back and make sure everyone's phone was fixed.
Good luck!
lagoboss said:
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
(Update: Email, the default Samsung app may crash. In order to fix, navigate to settings-> application manager -> Email -> and then force stop. Next clear the cache.)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
Click to expand...
Click to collapse
Well, finally I can join and tell that my phone is back and running as before. Thank you guys, this method is the real fix for this issue and as always, I can find better support here than the official one.
7 days without the phone was horrible, because I had to use a laggy, crashed screen iPhone 4 with those little keyboards. God, no. I repeat Thank you!
JosHeron said:
Well, finally I can join and tell that my phone is back and running as before. Thank you guys, this method is the real fix for this issue and as always, I can find better support here than the official one.
7 days without the phone was horrible, because I had to use a laggy, crashed screen iPhone 4 with those little keyboards. God, no. I repeat Thank you!
Click to expand...
Click to collapse
I had the same problem, but after doing the procedure described before is working as well, I must say thank you to give us a solution, everything is working as before with my phone. thanks again.
I know this is off topic, but do you guys know of a real backup without root? After I reinstalled kitkat and restored the backup, I was not impressed; Kies is a joke
Sent from my SM-N900 using xda app-developers app
lagoboss said:
I know this is off topic, but do you guys know of a real backup without root? After I reinstalled kitkat and restored the backup, I was not impressed; Kies is a joke
Sent from my SM-N900 using xda app-developers app
Click to expand...
Click to collapse
I never do a "real" backup, I just backup my photos on OneDrive, Dropbox and Google+. My sms and whatsapp chats always get lost and the others like Telegram have sync. But do you ever tried Helium?
JosHeron said:
I never do a "real" backup, I just backup my photos on OneDrive, Dropbox and Google+. My sms and whatsapp chats always get lost and the others like Telegram have sync. But do you ever tried Helium?
Click to expand...
Click to collapse
Helium looks like it could work. I lost my subway surfer progress after I fixed the phone. With kies, it only saved text messages, photos and music, and some other useless settings. I think I may have backed up incorrectly with kies. When I selected apps, I don't think all of them were actually selected.
Anyhow, I'm definitely going to try helium. Some people in the comments said that it backed up the kind of data that I'm interested in.
Thanks.
Sent from my SM-P600 using xda app-developers app
Model: SM-P605
Model name: GALAXY Note 10.1 2014 Edition LTE
Country: Hong Kong
Version: Android 4.4.2
Changelist: 1600683
Build date: Wed, 21 May 2014 09:47:15 +0000
Product Code: TGY
PDA: P605ZSUCNE3
CSC: P605OZSCNE3
MODEM: P605ZSUCNE1
Terafile
Rapidgator
Mega
I am also a hong kong user, happen to know that update is available
Sent from my SM-G900S using XDA Free mobile app
I have the HK version. Waiting for a custom Rom version. Wouldn't install stock.
Sent from my SM-P605 using Tapatalk
Someone said need to factory reset. But I just cannot find a way to backup game data without root. Anyone can help? Thanks . By the way I just don't know why google need us to root to backup. Just a normal need will be so difficult for andriod.
Sent from my SM-P605 using XDA Free mobile app
from hk too lol
will upgrade until got root for 4.4.2
Sent from my N7105GTS-T via XDA Premium 4 mobile app
hochui said:
Someone said need to factory reset. But I just cannot find a way to backup game data without root. Anyone can help? Thanks . By the way I just don't know why google need us to root to backup. Just a normal need will be so difficult for andriod.
Sent from my SM-P605 using XDA Free mobile app
Click to expand...
Click to collapse
You can try Helium
https://play.google.com/store/apps/details?id=com.koushikdutta.backup
Sent from my SM-N9005 using Tapatalk
caveat emptor
I got my note SM-P605 at a Fortress in Macau. It was having the same strange issue as thecaptain42 in post 19 on this thread (random reboot issue). I've also posted about my issue here; albeit far less eloquently.
After factory-resetting and wiping cache, I used Odin 3.09 to flash P605ZSUCNE3_P605OZSCNE3_P605ZSUCNE1_HOME.tar.md5
Then, after booting up and signing into my Google account, the tablet proceeded to download and install [my] apps and updates from Google Play.
Suddenly, after a while, with many installations and updates successfully completed -but still in the download and install process, the screen turned black and the tablet has been deader than dead (as in solid brick -no response at all), ever since.
I never rooted or installed any system apps (not already included).
As for me, I'm not sure what to do next... But at least you've been warned.
clock and owner info are gone from lock screen
Hi All,
I have ported this KitKat Hongkong version on my SM-P605 Singapore version. Everything looks perfect, except the lock screen. There's no clock and owner information in lock screen. I've set them in Setting, but still they did not show up.
This is not a big problem actually, but I just wonder, anyone notice this issue before ?
manhattan212 said:
I got my note SM-P605 at a Fortress in Macau. It was having the same strange issue as thecaptain42 in post 19 on this thread (random reboot issue). I've also posted about my issue here; albeit far less eloquently.
After factory-resetting and wiping cache, I used Odin 3.09 to flash P605ZSUCNE3_P605OZSCNE3_P605ZSUCNE1_HOME.tar.md5
Then, after booting up and signing into my Google account, the tablet proceeded to download and install [my] apps and updates from Google Play.
Suddenly, after a while, with many installations and updates successfully completed -but still in the download and install process, the screen turned black and the tablet has been deader than dead (as in solid brick -no response at all), ever since.
I never rooted or installed any system apps (not already included).
As for me, I'm not sure what to do next... But at least you've been warned.
Click to expand...
Click to collapse
What does it happen when you press the power button for a long time? Does it restart and work properly till screen goes black because of inactivity?
mohammadreza.n said:
What does it happen when you press the power button for a long time? Does it restart and work properly till screen goes black because of inactivity?
Click to expand...
Click to collapse
Well... Up until you posted this message. I had not tried to hold the power button for a prolonged period of time. When I saw this message, I wanted to reply honestly, so I pressed it for a while and it turned on.
When the tablet completed its booting cycle it resumed downloading updates and software from my Google account. But after a few minutes of that, it crashed again. The screen turned bright blue, then the tablet shut down again.
Holding the power button for a while repeats the cycle.
Would you mind telling me why did you ask me what happens if I press the button for a long time?
manhattan212 said:
Well... Up until you posted this message. I had not tried to hold the power button for a prolonged period of time. When I saw this message, I wanted to reply honestly, so I pressed it for a while and it turned on.
When the tablet completed its booting cycle it resumed downloading updates and software from my Google account. But after a few minutes of that, it crashed again. The screen turned bright blue, then the tablet shut down again.
Holding the power button for a while repeats the cycle.
Would you mind telling me why did you ask me what happens if I press the button for a long time?
Click to expand...
Click to collapse
I had the boot loop issue but it fixed after a while by itself and I thought it was a software issue! however, after I installed kitkat (for both NEE and Taiwan versions) no matter what I did I had this issue (like yours):
http://forum.xda-developers.com/showthread.php?t=2772289
And it seems that no one else has this issue.
It still could be because I am using a rom from another region (since I am living in Germany) , but I have started to think that maybe there is a hardware problem.
mohammadreza.n said:
And it seems that no one else has this issue.
It still could be because I am using a rom from another region (since I am living in Germany) , but I have started to think that maybe there is a hardware problem.
Click to expand...
Click to collapse
For what it's worth, it seems we're not alone.
Perhaps we should start our own thread?
In any event, I'd like you to keep me (and perhaps others as well?) posted.
I'm running my tablet immaculately. No root, no custom ROM, no ROM from another region. Not even any system apps. Nothing.
But it still reboots at random intervals for no immediately apparent reason.
I've not yet figured out how to consistently induce the reboot, either.
manhattan212 said:
For what it's worth, it seems we're not alone.
Perhaps we should start our own thread?
In any event, I'd like you to keep me (and perhaps others as well?) posted.
I'm running my tablet immaculately. No root, no custom ROM, no ROM from another region. Not even any system apps. Nothing.
But it still reboots at random intervals for no immediately apparent reason.
I've not yet figured out how to consistently induce the reboot, either.
Click to expand...
Click to collapse
I am completely confused
When I go for support for P605 in samsung.de I end up with a broken page!:
http://www.samsung.com/de/support/model/SM-P6050ZKEDBT
The page you requested is unavailable.
Unfortunately, when you edit your query is a problem.
Perhaps your bookmark out of date, or the link is not working.
The links below take you to additional information.
When I go to Sparhandy.de which I bought the device from they also do not have this device listed!!!!
From where I should claim the warranty?!
As I remember from when I opened the box of my P605 i noticed that the head of pen was half of its unused one! I thought that it may be normal. But from that time I always think that I have got a returned device from customers and not a new one! Anyway since I know a little deutsch it was too difficult for me to return it and ask for a new one here in germany!
mohammadreza.n said:
From where I should claim the warranty?!
Click to expand...
Click to collapse
I don't know the procedure for the particular shop where you purchased it, or how long you've had your device. I can't say whether taking it back to the shop for a refund or exchange is an option for you. Perhaps some of the German XDA users can chime on on this.
But, worst case scenario, you should take it to the nearest Samsung shop/center.
mohammadreza.n said:
As I remember from when I opened the box of my P605 i noticed that the head of pen was half of its unused one! I thought that it may be normal. But from that time I always think that I have got a returned device from customers and not a new one! Anyway since I know a little deutsch it was too difficult for me to return it and ask for a new one here in germany!
Click to expand...
Click to collapse
To get a returned tablet that's dysfunctional is simply terrible. Never-the-less, so long as you have your proof of purchase, Samsung should honor the warranty. I'm guessing they must be able to speak English.
mohammadreza.n said:
When I go for support for P605 in samsung.de I end up with a broken page!:
http://www.samsung.com/de/support/model/SM-P6050ZKEDBT
Click to expand...
Click to collapse
Since the link you're trying to go to leads to a dead end, you should try to contact them via e-mail, phone or use the chat feature I noticed there.
mohammadreza.n said:
I am completely confused
When I go for support for P605 in samsung.de I end up with a broken page!:
http://www.samsung.com/de/support/model/SM-P6050ZKEDBT
The page you requested is unavailable.
Unfortunately, when you edit your query is a problem.
Perhaps your bookmark out of date, or the link is not working.
The links below take you to additional information.
When I go to Sparhandy.de which I bought the device from they also do not have this device listed!!!!
From where I should claim the warranty?!
As I remember from when I opened the box of my P605 i noticed that the head of pen was half of its unused one! I thought that it may be normal. But from that time I always think that I have got a returned device from customers and not a new one! Anyway since I know a little deutsch it was too difficult for me to return it and ask for a new one here in germany!
Click to expand...
Click to collapse
Hey man, write me a private message so I do not forget it
I can write you the text in german for sparhandy where I can explain your problem.
You should claim the warranty first at sparhandy, normally they order the devices from samsung and then deliver it to you.
benni_1994 said:
Hey man, write me a private message so I do not forget it
I can write you the text in german for sparhandy where I can explain your problem.
You should claim the warranty first at sparhandy, normally they order the devices from samsung and then deliver it to you.
Click to expand...
Click to collapse
Thanks a lot my friend! This is very nice of you. :angel:
One of my Deutsche friends did the call. Actually since we had difficulty to find contact number for Sparhandy we tried to contact Samsung (it was also mentioned in sparhandy website that you can also contact samsung directly). I will send my device to them on the next Tuesday.
Also regarding what I told earlier I am losing my trust to sparhandy and fear that they do something strange with my device. Hopefully Samsung will be honest and will do what they are supposed to do.
mohammadreza.n said:
Thanks a lot my friend! This is very nice of you. :angel:
One of my Deutsche friends did the call. Actually since we had difficulty to find contact number for Sparhandy we tried to contact Samsung (it was also mentioned in sparhandy website that you can also contact samsung directly). I will send my device to them on the next Tuesday.
Also regarding what I told earlier I am losing my trust to sparhandy and fear that they do something strange with my device. Hopefully Samsung will be honest and will do what they are supposed to do.
Click to expand...
Click to collapse
No problem mate, If you have further problems then you can contact me real quick, I hope you get your device replaced or fixed.
Android Beginner trying to have full Accessto SDCard
Hi All, hope I'm posting this is the right forum .Im quite a beginner in Android terms so please be patient with me ...
I have a Galaxy Note 10.1 2014 sm-p605 and use it while travelling , i dont have a computer with me most of the time so i rely on the tablet for most of what i do , yesterday i have updated to android 4.4.2 kitkat , whitout knowing i would loose full access to my 32 Gb SD card...well that made me quite furious as most people...so i decided try rooting it , after backing up all my files i used CF Auto Root (CF-Auto-Root-lt03lte-lt03ltexx-smp605.zip) , well that didnt quite work as i was getting
the boot loopwith the message RECOVERY IS NOT SEANDROID ENFORCING, after much reading i was able to recover the tablet to boot back , no rooting was done but im pretty sure i triggered knox and voided the warranty ....anyway i still want to try getting full access to my SD card, either by rooting it or any other way ,if there is a valid file explorer app without root i am keen to know, or if anyone can show me the way to root this device I will really appreciate.Device Details:
AP605ZSUCNE3
CP: P605ZSUCNE1
csc605OZSUCNE3
KitKat 4.4.2
abracetti said:
Hi All, hope I'm posting this is the right forum .Im quite a beginner in Android terms so please be patient with me ...
I have a Galaxy Note 10.1 2014 sm-p605 and use it while travelling , i dont have a computer with me most of the time so i rely on the tablet for most of what i do , yesterday i have updated to android 4.4.2 kitkat , whitout knowing i would loose full access to my 32 Gb SD card...well that made me quite furious as most people...so i decided try rooting it , after backing up all my files i used CF Auto Root (CF-Auto-Root-lt03lte-lt03ltexx-smp605.zip) , well that didnt quite work as i was getting
the boot loopwith the message RECOVERY IS NOT SEANDROID ENFORCING, after much reading i was able to recover the tablet to boot back , no rooting was done but im pretty sure i triggered knox and voided the warranty ....anyway i still want to try getting full access to my SD card, either by rooting it or any other way ,if there is a valid file explorer app without root i am keen to know, or if anyone can show me the way to root this device I will really appreciate.Device Details:
AP605ZSUCNE3
CP: P605ZSUCNE1
csc605OZSUCNE3
KitKat 4.4.2
Click to expand...
Click to collapse
Install again P605ZSUCNE3 from Odin,
Install a Custom Recovery, at the moment only >>TWRP 2.7.0.1(LTE)<< from here: http://techerrata.com/bigbiff/openrecovery-twrp-2.7.0.1-lt03ltexx.img.tar
Install supersu through recovery to get root (do not check auto reboot, just reboot manually) from here: http://download.chainfire.eu/396/SuperSU/UPDATE-SuperSU-v1.94.zip
Follow this to be able to write to sd card: http://forum.xda-developers.com/showpost.php?p=53114993&postcount=169 or find sdcard fix in play store
alex_72gr said:
Install again P605ZSUCNE3 from Odin,
Install a Custom Recovery, at the moment only >>TWRP 2.7.0.1(LTE)<< from here: http://techerrata.com/bigbiff/openrecovery-twrp-2.7.0.1-lt03ltexx.img.tar
Install supersu through recovery to get root (do not check auto reboot, just reboot manually) from here: http://download.chainfire.eu/396/SuperSU/UPDATE-SuperSU-v1.94.zip
Follow this to be able to write to sd card: http://forum.xda-developers.com/showpost.php?p=53114993&postcount=169 or find sdcard fix in play store
Click to expand...
Click to collapse
What's the matter with Kitkat 4.4.2 and SD cards? I use a 64GB one. Could this be the reason I keep boot-looping?
Hi,
I have been having a ongoing problem with my Galaxy Note 3 N9005 in where after the 5.0 upgrade (stock over air) it has been restarting pretty much 4-5 times during the day, and a number of times while even just sitting on the desk doing nothing.
Since I am still on contract with my supplier in NZ, I took the phone back to get repaired, in which Samsung sent it back to state "Software corruption, reloaded software".
I didn't believe them, but hoped it was correct - but sure enough the same thing happened. So I once again took it back, where they have once again told me the same thing. It is now the third time I have done this, with Samsung saying the same thing!
Now I am at wits end, and have asked for replacement, but I am being told "It is due to your google account being corrupt, and it is causing software corruption....." *sigh*
So now not only is Samsung just not helping, they are blaming my Google accounts for causing the issue. Which btw - I didn't setup the last time, and still it restarted - but they are ignoring that fact!
Anyway - the advice I want to get is has anyone else had the same issue with the Galaxy Note 3 after upgrading? I know there is no way to rollback 5.0 to old version, but did anyone fix the issue by Root and then adding another ROM (I don't want to root this phone, but to be honest I also can't afford right now to replace so I am looking at options)
Right now I am facing a ongoing battle with Samsung and my provider to replace the phone, but they are fighting it a lot and to be honest I have lost my patience so I am thinking to just drop them, root/flash new Rom, and then go to another provider - and probably never buy Samsung again when I can finally upgrade.
(used to love Samsung products but this behavior I have had is certainly making me think twice before I touch them again)
Since they refuse to accept warranty you can try to flash twrp. Then clear everthing(system/caches). Then back to stock with odin. There might be leftover of corrupted files that could cause reboot.
But later they have a better reason not to accept your phone, knox tripped.
And you can actually downgrade to 4.4.2. Just flash firmware of the same csc to be safe.
Sent from my SM-N920C
Do you have memory card installed? if so then scan you memory card for possible viruses.
Actually I have this issue too before.
Even if I left it lying on the table, it can restart by itself.
I tried to update to latest PB1 rom, the update failed, the phone restart while ODIN updating.
So I use Kies recovery and got it working again.
After that, i tried again update to PB1 rom using ODIN. and now no issues at all.
I dont know which one did the trick whether update to PB1 or KIES recovery.
Goldendawn said:
Hi,
I have been having a ongoing problem with my Galaxy Note 3 N9005 in where after the 5.0 upgrade (stock over air) it has been restarting pretty much 4-5 times during the day, and a number of times while even just sitting on the desk doing nothing.
Since I am still on contract with my supplier in NZ, I took the phone back to get repaired, in which Samsung sent it back to state "Software corruption, reloaded software".
I didn't believe them, but hoped it was correct - but sure enough the same thing happened. So I once again took it back, where they have once again told me the same thing. It is now the third time I have done this, with Samsung saying the same thing!
Now I am at wits end, and have asked for replacement, but I am being told "It is due to your google account being corrupt, and it is causing software corruption....." *sigh*
So now not only is Samsung just not helping, they are blaming my Google accounts for causing the issue. Which btw - I didn't setup the last time, and still it restarted - but they are ignoring that fact!
Anyway - the advice I want to get is has anyone else had the same issue with the Galaxy Note 3 after upgrading? I know there is no way to rollback 5.0 to old version, but did anyone fix the issue by Root and then adding another ROM (I don't want to root this phone, but to be honest I also can't afford right now to replace so I am looking at options)
Right now I am facing a ongoing battle with Samsung and my provider to replace the phone, but they are fighting it a lot and to be honest I have lost my patience so I am thinking to just drop them, root/flash new Rom, and then go to another provider - and probably never buy Samsung again when I can finally upgrade.
(used to love Samsung products but this behavior I have had is certainly making me think twice before I touch them again)
Click to expand...
Click to collapse
Munawar Mehmood said:
Do you have memory card installed? if so then scan you memory card for possible viruses.
Click to expand...
Click to collapse
Thanks - but no I don't - these are the first things I did when it started happening.
When it started happening I did factory reset, removing memory card, factory reset again, didn't restore backup from google... etc etc - so the general admin tech stuff.
Because under warranty (2 year contract) I didn't want to do anything more so sent to provider to get dealt with (into my 22 months of 24 months). For the last 4 months it has been to them a number of times for the same thing.
Now each time they send it back they claim "software corrupt" and that there is no hardware issue. So doing a software root and mod change for me is a hope - and probably not a good one - that the Stock 5.0 is the problem on this phone. And only going down this road because I am coming out of the warranty and right now I have a phone I can't really use, and damn Samsung won't support it or fix it (which is really all I want them to do!!) sigh
syamsoul said:
Actually I have this issue too before.
So I use Kies recovery and got it working again.
Click to expand...
Click to collapse
Thanks for this information, because in fact you are not the first time I have read this but I am not sure what the Kies recovery is - is there some instructions you have because maybe that is what should try, because I have seen other people on Google state this has helped them with restarting, but that was usually after Mod fix. Maybe there is something in the 5.0 update on GN3 that might cause this?
Rosli59564 said:
Since they refuse to accept warranty you can try to flash twrp. Then clear everthing(system/caches). Then back to stock with odin. There might be leftover of corrupted files that could cause reboot.
But later they have a better reason not to accept your phone, knox tripped.
And you can actually downgrade to 4.4.2. Just flash firmware of the same csc to be safe.
Sent from my SM-N920C
Click to expand...
Click to collapse
Thanks I didn't think from what I was reading that you could backwards - in fact Samsung have just down right refused, which is all I have asked them to do in the last two times - "Just flash back to the version that was on there last 4.4.2. because that didn't cause any issues!" However, they are stating very firmly that you can not rollback or re-flash back to a previous version.
Is there any instructions which are for the 9005? I have seen for the 900 but the instructions state very clearly you can't use them for 9005.
Goldendawn said:
Thanks I didn't think from what I was reading that you could backwards - in fact Samsung have just down right refused, which is all I have asked them to do in the last two times - "Just flash back to the version that was on there last 4.4.2. because that didn't cause any issues!" However, they are stating very firmly that you can not rollback or re-flash back to a previous version.
Is there any instructions which are for the 9005? I have seen for the 900 but the instructions state very clearly you can't use them for 9005.
Click to expand...
Click to collapse
Just flash the firmware with odin. Factory reset in recovery after it's done. That's it. There are a lots of threads about going down such this:
http://forum.xda-developers.com/gal...o-downgrade-lollipop-to-kitkat-t2990262/page2
I suggest you read through before you go further. They are mixed results. Some successful. Some did not. That is why it is better to flash the same csc firmware.
I even able to downgrade my S6 from 6.01 to 5.1.1 without issue but of course it's different phone.
Sent from my SM-N920C
---------- Post added at 08:38 PM ---------- Previous post was at 08:15 PM ----------
I sent you a PM.
Sent from my SM-N920C
Hello, this is my first post on here, but I have always been such a big fan of all the work that you guys do. I mean, this is just a phenomenal resource. I have recently rooted my Samsung Galaxy S8 (SM-G950U) through the PartCyborgRom method, and it actually went very well with me. I got into a bit of a problem when my root was easily recognized and I couldn't do things, like get into my Snapchat. I saw everyone ranting and raving about how Magisk had a built in feature to hide the root from apps. I then download the Magisk apk and it prompts me to flash it on my phone. If it meant I could keep my streak going with my girlfriend, I figured "Why the Hell not?" So I try to flash it, and it doesn't work the first time. The second time, it goes right through with no problem. When I got the option to reboot, I took it, and instead of getting a new bootloader, I am prompted with the message from Samsung that says "Security Error: This phone has been flashed with unauthorized software & is locked. Call your mobile operator for additional support. Please note that repair/return for this issue may have additional cost." Now I'm left with what appears to be some soft bricked phone. I have tried flashing the stock firmware, even on Comsy, but all to no avail. I am just trying to figure out how to get this phone back in operation, since I am in the military and it is paramount that I am able to communicate with my Marines again.
jrlong97 said:
Hello, this is my first post on here, but I have always been such a big fan of all the work that you guys do. I mean, this is just a phenomenal resource. I have recently rooted my Samsung Galaxy S8 (SM-G950U) through the PartCyborgRom method, and it actually went very well with me. I got into a bit of a problem when my root was easily recognized and I couldn't do things, like get into my Snapchat. I saw everyone ranting and raving about how Magisk had a built in feature to hide the root from apps. I then download the Magisk apk and it prompts me to flash it on my phone. If it meant I could keep my streak going with my girlfriend, I figured "Why the Hell not?" So I try to flash it, and it doesn't work the first time. The second time, it goes right through with no problem. When I got the option to reboot, I took it, and instead of getting a new bootloader, I am prompted with the message from Samsung that says "Security Error: This phone has been flashed with unauthorized software & is locked. Call your mobile operator for additional support. Please note that repair/return for this issue may have additional cost." Now I'm left with what appears to be some soft bricked phone. I have tried flashing the stock firmware, even on Comsy, but all to no avail. I am just trying to figure out how to get this phone back in operation, since I am in the military and it is paramount that I am able to communicate with my Marines again.
Click to expand...
Click to collapse
Okay, so here is the update: I went to the Sprint store, and they can't do ****. I went to every resource I could find, and they all give me the same advice. Get Samsung to fix it. I really don't want to concede defeat though, so any help would be greatly appreciated.
By the sounds of it it is a soft brick been in a simular situation have you tried putting it into download mode and reflashed the first ever firmware that came with it
Madnedroj said:
By the sounds of it it is a soft brick been in a simular situation have you tried putting it into download mode and reflashed the first ever firmware that came with it
Click to expand...
Click to collapse
I did. I'm not sure what they did, but I took it to Cell Phone Repair (so if they mess it up further, they pay for it), and they fixed it. They put it on T-Mobile's network though, and so I am dealing with that now.
jrlong97 said:
I did. I'm not sure what they did, but I took it to Cell Phone Repair (so if they mess it up further, they pay for it), and they fixed it. They put it on T-Mobile's network though, and so I am dealing with that now.
Click to expand...
Click to collapse
You should take it back to them and explain that they have locked it to T-mobile and they shpuld unlock it for free
Madnedroj said:
You should take it back to them and explain that they have locked it to T-mobile and they shpuld unlock it for free
Click to expand...
Click to collapse
Already been having it worked on. For some reason, they are having trouble with it.