Database Users

Error 0000 (Processing Failed) Stuck on Samsung Account Screen

Hello! My Galaxy Note 3 Exynos SM-N900 is now officialy a brick, so I guess this thread will help others to not do the same as I did. Here I go:
As you guys know, Exynos version of the Galaxy Note 3 doesn't have a lot of custom roms, so, I get tired of waiting for the kitkat update, donwloaded the Crisktelo rom 4.4.2, and flash it. Nothing wrong. The problem get with the camera, it works but takes so poor quality photos.
I tried to get back to stock, I get the Panama's TBA 4.4.2 stock firmware from Sammobile, because I am from Costa Rica and my Sammy is unlocked carrier free. Flashed as usual using Odin but the phone was the same no data was deleted, just the firmware changed. I wanted to get full wype to start again, backup everything and make factory reset using the menu on the phone. I totally forgot that the security option using Samsung Account to prevent theft was enabled. So I get to the screen of Samsung Account and get the ERR_0000 (Processing Failed) when I put my email and password for my Sammy Account. Aparently there is no way no get my phone back, this error is very weird in forums to happens and tried everything, from changing my password, by unsuscribing my account and enable it again. Flash the stock firmware several times, and as you know I can get the warranty because of the Know counter.
So maybe some of you are thinking to use that security feature, I guess if you use custom roms is a bad idea, but if you use stock there is no problem, even if your phone gets stolen, neither the thief or you can get it work again.
PS: I know ther is a thread similar to this one, but the difference is I KNOW my password and user, and this error is in the equation. So maybe I can get help or get help to others. Either way, I'm looking for a new phone, HTC One or LG G2?

As u can see Processing Error means -> wrong email/account has been entered.
Please use the correct account fro N900 otherwise u need to perfrom EFS clear
Also, can you check REACTIVATION LOCK in download mode and post result.

That is surely an expensive lesson. I guess Samsung Service Center can help you out providing that u can bring prove of purchase and be prepared for some financial charges as this kind of thing is surely out of warranty.

exprxp said:
As u can see Processing Error means -> wrong email/account has been entered.
Please use the correct account fro N900 otherwise u need to perfrom EFS clear
Also, can you check REACTIVATION LOCK in download mode and post result.
Click to expand...
Click to collapse
I read the whole thread but apparently is not available for end users just for Samsung Support... I think that is the solution but I can`t do it. But thanks!

nlatifolia said:
That is surely an expensive lesson. I guess Samsung Service Center can help you out providing that u can bring prove of purchase and be prepared for some financial charges as this kind of thing is surely out of warranty.
Click to expand...
Click to collapse
Indeed. My note 3 is just 3 months old, I have the invoice, I will send the phone this saturday to them, if they charge me more than $200 to do that I will let the phone as a loss and buy a new one. I'll update this thread.

JosHeron said:
Indeed. My note 3 is just 3 months old, I have the invoice, I will send the phone this saturday to them, if they charge me more than $200 to do that I will let the phone as a loss and buy a new one. I'll update this thread.
Click to expand...
Click to collapse
Noone will charge you.

JosHeron said:
Hello! My Galaxy Note 3 Exynos SM-N900 is now officialy a brick, so I guess this thread will help others to not do the same as I did. Here I go:
As you guys know, Exynos version of the Galaxy Note 3 doesn't have a lot of custom roms, so, I get tired of waiting for the kitkat update, donwloaded the Crisktelo rom 4.4.2, and flash it. Nothing wrong. The problem get with the camera, it works but takes so poor quality photos.
I tried to get back to stock, I get the Panama's TBA 4.4.2 stock firmware from Sammobile, because I am from Costa Rica and my Sammy is unlocked carrier free. Flashed as usual using Odin but the phone was the same no data was deleted, just the firmware changed. I wanted to get full wype to start again, backup everything and make factory reset using the menu on the phone. I totally forgot that the security option using Samsung Account to prevent theft was enabled. So I get to the screen of Samsung Account and get the ERR_0000 (Processing Failed) when I put my email and password for my Sammy Account. Aparently there is no way no get my phone back, this error is very weird in forums to happens and tried everything, from changing my password, by unsuscribing my account and enable it again. Flash the stock firmware several times, and as you know I can get the warranty because of the Know counter.
So maybe some of you are thinking to use that security feature, I guess if you use custom roms is a bad idea, but if you use stock there is no problem, even if your phone gets stolen, neither the thief or you can get it work again.
PS: I know ther is a thread similar to this one, but the difference is I KNOW my password and user, and this error is in the equation. So maybe I can get help or get help to others. Either way, I'm looking for a new phone, HTC One or LG G2?
Click to expand...
Click to collapse
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.

zer0xp said:
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
Click to expand...
Click to collapse
Thanks! I try to spread this info to as many people as I can, Google+, Twitter, Facebook... People need to know that Samsung is doing this, and I know that this "feature" is not well implemented, I will go to the store and try to get a replacement. If Samsung is keeping this Knox and other security "fails" features, they are gonna keep me away from their products. Please keep updating if you get your device back working.

zer0xp said:
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
Click to expand...
Click to collapse
I have had the exact same experience. A guy from tech support in the US said that mine may be trying to authenticate in the US, but since it is from Panama, it is conflicting and causing the error. He also mentioned a seemingly universal unlock code that can be provided from Samsung in the UK. I have already spent 10USD adding Skype credit in order to contact them, but they were closed when I called. I'm going to attempt it tomorrow. I will be destroyed if I have to send my phone to Panama or a similar place; the wait and customs can be aggravating.
The phone was so awesome (minus the volume warnings and skype vs call app default selection not working) before I upgraded to KitKat. I just wanted to factory reset it to make it stable :/
We should warn people not to select that Samsung Account option; it is certainly not stable.

lagoboss said:
I have had the exact same experience. A guy from tech support in the US said that mine may be trying to authenticate in the US, but since it is from Panama, it is conflicting and causing the error. He also mentioned a seemingly universal unlock code that can be provided from Samsung in the UK. I have already spent 10USD adding Skype credit in order to contact them, but they were closed when I called. I'm going to attempt it tomorrow. I will be destroyed if I have to send my phone to Panama or a similar place; the wait and customs can be aggravating.
The phone was so awesome (minus the volume warnings and skype vs call app default selection not working) before I upgraded to KitKat. I just wanted to factory reset it to make it stable :/
We should warn people not to select that Samsung Account option; it is certainly not stable.
Click to expand...
Click to collapse
Yeah, that's definitely not a bad idea.
If you find out anything about this "universal unlock code," be sure to post it here for the rest of us!

zer0xp said:
Yeah, that's definitely not a bad idea.
If you find out anything about this "universal unlock code," be sure to post it here for the rest of us!
Click to expand...
Click to collapse
Will do. If you can beat me to it, here is the "elevated tech support" number US: 1-888-987-4357 and this is the number in the UK that he gave me for the probable pipe dream code lol 4401932454358.

lagoboss said:
Will do. If you can beat me to it, here is the "elevated tech support" number US: 1-888-987-4357 and this is the number in the UK that he gave me for the probable pipe dream code lol 4401932454358.
Click to expand...
Click to collapse
I talk with the support in Panamá today. Because I Live in Costa Rica, I can call them for free. They didn't tell me anything about the universal unlock code. But only I have to take my phone back to the store and they will reset it. I Was wondering about what you say, how they can give you a unlock code even if they can't verify from distancie that you are the true owner of the phone?
I read in another thread here that Samsung support guys can only reset the phones verifying the true autenticy of the owner. If you wish, i can call samsung support in Panamá today and así if your phone using a firmware from Panamá needs to be sent there. I guess not but I can ask.

JosHeron said:
I talk with the support in Panamá today. Because I Live in Costa Rica, I can call them for free. They didn't tell me anything about the universal unlock code. But only I have to take my phone back to the store and they will reset it. I Was wondering about what you say, how they can give you a unlock code even if they can't verify from distancie that you are the true owner of the phone?
I read in another thread here that Samsung support guys can only reset the phones verifying the true autenticy of the owner. If you wish, i can call samsung support in Panamá today and así if your phone using a firmware from Panamá needs to be sent there. I guess not but I can ask.
Click to expand...
Click to collapse
That would be so helpful. Please ask them about it because my Spanish sucks lol. And please report back about the reset experience.
As far as that code, I admit that it does sound fishy like most things Sammy reps say. I thought they would investigate the processing failure instead of exploring the possibility that it wasnt really my phone.
I hope all goes well with resetting yours.
Sent from my XT560 using xda app-developers app

Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
Detailed Steps:
I am assuming that you have a SM-N900 International Note 3. If your phone does not boot with SM-N900 on the splash screen, find the appropriate stock rom for your phone. Otherwise, you can break your phone
This process should could take 4 hours +/- 1 depending on your internet speed.
Step 1: Get Materials (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Download KitKat XXUDNA9 4.4.2 for SM-N900: http://terafile.co/3120933f433b
- Download Odin Verision 3.07 (3.09 does not play well with Note 3 and the old KitKat): https://copy.com/zowadQ32bn9T
Step 1: Factory Wipe and Clear Cache (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Switch off the phone
- Remove the battery and then re-insert it after several seconds
- Next, press and hold simultaneously Volume Up, Home and Power.
- Release the buttons when the screen flickers and then wait for the Recovery Mode main screen to appear.
- If the Recovery Mode doesn’t boot, then you should keep trying until it does.
- Select factory wipe with the volume up key and then the power button, confirm
- Select Clear Cache
- Reboot the phone in normal mode by selecting the Reboot option.
Step 2: Make Sure the Phone to at least 80% capacity
Step 3: Reinstall KitKat XXUDNA9 (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Switch off your phone and boot Galaxy Note 3 N900 into Download Mode by pressing and holding the Volume Down+Home+Power buttons (long press until the boot screen appear), now press Volume Up key to proceed to Download Mode.
- Extract the downloaded Odin3.07 zip file and run the Odin3 v3.07.exe file as an administrator (Right click on the .exe file and click on Run as administrator)
- Now connect your Galaxy Note 3 N900 to your computer via USB cable
- In Odin3 screen, you should see a COM Port number like “0:[COM7]” at ID:COM section and “Added!” text at the message box. This means -your device has been detected by Odin3.
- Make sure that, only the “Auto Reboot” and “F. Reset Time” options are checked. Failure to do so can brick (break/damage your device)
- Now, extract the downloaded firmware zip file, you’ll find a firmware file with extension .tar.md5
- In Odin screen, click on PDA button and select the firmware file with .tar.md5 extension (The firmware file look something like: N900XXDLJ5_N900ODDDLI7_INU.tar.md5)
- Now, click on the Start button to begin the installation process, wait few moments.
- Once completed, you would see “PASS!” message in ID:COM port having green background
- Your phone should automatically reboot after completion
- You can now disconnect your phone from computer
You should be able to enter your Samsung Account and Password without processing error_0000 now.
(Update: There is an issue with the Internet browser, flash the latest KitKat to fix)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol

lagoboss said:
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
(Update: Email, the default Samsung app may crash. In order to fix, navigate to settings-> application manager -> Email -> and then force stop. Next clear the cache.)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
Click to expand...
Click to collapse
It really does give me great pleasure to announce that this method worked for me as well. I'm gonna go out on a limb and say that the rough, official fix for this issue is as follows: (you'll get more detailed instructions on flashing and using Odin elsewhere, typing this quickly at work)
1) Download XXUDNA9 4.4.2 firmware for the SM-N900
2) Download Odin 3.07 (it is reported that the note 3 doesn't play well with 3.09)
3) connect your phone to your pc, open Odin and select your md5 file under PDA
4) allow it to complete the flashing process and then log into your Samsung account
Thanks to everyone who helped in trying to figure this out. I'm gonna check back and make sure everyone's phone was fixed.
Good luck!

lagoboss said:
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
(Update: Email, the default Samsung app may crash. In order to fix, navigate to settings-> application manager -> Email -> and then force stop. Next clear the cache.)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
Click to expand...
Click to collapse
Well, finally I can join and tell that my phone is back and running as before. Thank you guys, this method is the real fix for this issue and as always, I can find better support here than the official one.
7 days without the phone was horrible, because I had to use a laggy, crashed screen iPhone 4 with those little keyboards. God, no. I repeat Thank you!

JosHeron said:
Well, finally I can join and tell that my phone is back and running as before. Thank you guys, this method is the real fix for this issue and as always, I can find better support here than the official one.
7 days without the phone was horrible, because I had to use a laggy, crashed screen iPhone 4 with those little keyboards. God, no. I repeat Thank you!
Click to expand...
Click to collapse
I had the same problem, but after doing the procedure described before is working as well, I must say thank you to give us a solution, everything is working as before with my phone. thanks again.

I know this is off topic, but do you guys know of a real backup without root? After I reinstalled kitkat and restored the backup, I was not impressed; Kies is a joke
Sent from my SM-N900 using xda app-developers app

lagoboss said:
I know this is off topic, but do you guys know of a real backup without root? After I reinstalled kitkat and restored the backup, I was not impressed; Kies is a joke
Sent from my SM-N900 using xda app-developers app
Click to expand...
Click to collapse
I never do a "real" backup, I just backup my photos on OneDrive, Dropbox and Google+. My sms and whatsapp chats always get lost and the others like Telegram have sync. But do you ever tried Helium?

JosHeron said:
I never do a "real" backup, I just backup my photos on OneDrive, Dropbox and Google+. My sms and whatsapp chats always get lost and the others like Telegram have sync. But do you ever tried Helium?
Click to expand...
Click to collapse
Helium looks like it could work. I lost my subway surfer progress after I fixed the phone. With kies, it only saved text messages, photos and music, and some other useless settings. I think I may have backed up incorrectly with kies. When I selected apps, I don't think all of them were actually selected.
Anyhow, I'm definitely going to try helium. Some people in the comments said that it backed up the kind of data that I'm interested in.
Thanks.
Sent from my SM-P600 using xda app-developers app

[Q] Problem "Unauthorized actions have been detected."

Hello everyone,
I just received my S4 AT&T (manufacture refurb, eBay), but the phone already is giving me headaches.
Every 5 minutes appears in the notifications the following message:
Security Notice:
Unauthorized actions have been detected. Tap here for more information. And then I tap and it appears: cancel or reboot.
After rebooting the phone the message keeps appears (is also keeps appearing if I tap cancel).
I think it's related with the wifi connection. I made some tests, and when I'm only in data connecting, the message do not appear.
Anyone have an idea? I really appreciate,
Matheus

I got the same problem
Phone was dead and i had to use odin to get back to stock.
Since that, I keep getting that warning too
Keep rebooting but still get the message ... all the time
very annoying
matheus zebu said:
Hello everyone,
I just received my S4 AT&T (manufacture refurb, eBay), but the phone already is giving me headaches.
Every 5 minutes appears in the notifications the following message:
Security Notice:
Unauthorized actions have been detected. Tap here for more information. And then I tap and it appears: cancel or reboot.
After rebooting the phone the message keeps appears (is also keeps appearing if I tap cancel).
I think it's related with the wifi connection. I made some tests, and when I'm only in data connecting, the message do not appear.
Anyone have an idea? I really appreciate,
Matheus
Click to expand...
Click to collapse

Its root
Sent from my Galaxy S4 using Tapatalk

I just rooted my Galaxy S4 and started receiving these notifications. It is related to 'Knox' - Samsung's newish security feature, made to appease corporate customers. I side loaded the latest version of SuperSU, installed it, and during the install it asks if I want to disable Knox - said yes, issue gone. Note that you have to have root to install SuperSU

saddie22 said:
I just rooted my Galaxy S4 and started receiving these notifications. It is related to 'Knox' - Samsung's newish security feature, made to appease corporate customers. I side loaded the latest version of SuperSU, installed it, and during the install it asks if I want to disable Knox - said yes, issue gone. Note that you have to have root to install SuperSU
Click to expand...
Click to collapse
Thanks @saddie22
I was trying to avoid root, but I think this will be the only way of get rid of this headache =(

matheus zebu said:
Thanks @saddie22
I was trying to avoid root, but I think this will be the only way of get rid of this headache =(
Click to expand...
Click to collapse
@saddie22
 @mic141414
I just checked here, and my phone already have root access !!! it came "factory" rooted. It's VERY WEIRD. Again, I bought it from Ebay, and the seller stated in the ad: Manufacture Refurbished.
Once I'm new in this Root World, should I be worried about that? Like, it's is possible the seller put some malicious app in the sold phones? Sorry about the conspiracy theories, but I've never seen a supposed brand new phone (even though it's refurbished) came already with root.
Thanks

matheus zebu said:
@saddie22
@mic141414
I just checked here, and my phone already have root access !!! it came "factory" rooted. It's VERY WEIRD. Again, I bought it from Ebay, and the seller stated in the ad: Manufacture Refurbished.
Once I'm new in this Root World, should I be worried about that? Like, it's is possible the seller put some malicious app in the sold phones? Sorry about the conspiracy theories, but I've never seen a supposed brand new phone (even though it's refurbished) came already with root.
Thanks
Click to expand...
Click to collapse
First thing I'd do with a new phone bought of eBay would be to flash the stock firmware in Odin. That way you know what you got and it would be like new. Just my $0.02.
Sent from my Nexus 9 using XDA Free mobile app

jd1639 said:
First thing I'd do with a new phone bought of eBay would be to flash the stock firmware in Odin. That way you know what you got and it would be like new. Just my $0.02.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
I just started a similar thread and then saw this one. This happened to me also but as far as I know I did flash stock firmware, fnb1. It isn't the latest but it worked after several others failed so I just left it but now I have the same problem. Is it possible that I rooted the phone accidentally? I thought about trying towelroot to fix it but then I am rooted for sure. By the way, I never have found the latest stock firmware to be able to flash it.

Help required urgently !

TALE OF A HEART BROKEN ROOT ATTEMPT​
hello xda members
i am a note 3 N900 (exynos)user from India. i bought this phone in december 2013. all was going pretty good for a while. after almost 6 months the battery life started to diminish. initially i could get 24 h total time with 3-4 hours screen time and with 3G data on intermittently. but once the battery life decreased and got heating issues near the camera i decided to root. I had taken my phone to authorized samsung service centres twice to know whether my phone has any battery issues to which they said " everything is fine ". i waited till the end of my warranty period and attempted to root in january 2015. i have been doing many researches by reading posts and watching videos online. Finally the D day came and i decided to go for it !! I tried everything as mentioned in the video by cursed4eva based on chainfires post. everything went fine and finally got a message : FAILED !! i tried once more and the end result was same. then on my 46k worth note 3 i saw this heart breaking message " "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again.". i tried to do so in kies but it was also futile. finally i took my phone to a nearby mobile shop and they said this can be repaired but will take some time, pls come in the afternoon. I was totally disappointed and was thinking just because of this root attempt i have spoiled all these hard earned money of mine At around 5 pm in the evening i got the phone back . i was so happy to see it was working fine ! but i lost 500 indian rupees for that !
End result of that tiring day was like this : i tripped my knox counter, phone wasnt rooted and lost 500 rupees
later my battery life decreased. after a full charge now i get only 14 hrs with 2.5-3 h screen time( phone is just 1 year old). when i tried to search for any soft ware updates i got one more wonderful message which conveyed the message" your device has been modified and no OTA " When i hear that lollipop update is at the door steps i can only sit back with a heart full of sorrow
dear friends out here , i need your priceless help in this issue. I am not well versed with this rooting stuff , so need a simple explanation about what actually would have gone wrong with my rooting extravaganza !! i have read some posts that my mobile can be modified in such a way that knox counter will be 0x0 and system status original which will help me update via OTA. so please guide me through what all things have to be done and what to do in case i see the heart breaker "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." again !!! . After all these , i tried to format my phone thinking it will improve the battery life, but factory resetting both ways is impossible now.
in concise , my requirements
1. need to root my device safely- Warranty period is over now
( SM N900, Kitkat 4.4.2, base band version N900DDUENG1 , kernel version 3.4.39-1955999, Build number KOT49H.N900XXUENF3)
[email protected]#1 Mon jun 23 21:02:09 KST2014)
2. need to update to lollipop OTA and reset KNOX to 0x0 and system status to stock
3. is my battey life normal ?? dec 2013 model getting 14 hours 100 to 0 % with 2.5-3h screen time and 50mts of voice call and whatsapping and chrome browsing on H+ (3G) network with 2G plan
4. how to factory reset the phone ( i tried using settings and hard keys- both failed) . when i released the power button the galaxy note 3 logo vanished and reappeared and went straight to boot. i dint get the menu to reset the data)
Please , please give ur valuable advices rather than redirecting me to some links which will redirect me to some never ending loops !! if someone from the geniuses have time, please help me through my facebook messenger or whatsapp
with lots of respect and love:good:
AK

drheart said:
TALE OF A HEART BROKEN ROOT ATTEMPT​
hello xda members
i am a note 3 N900 (exynos)user from India. i bought this phone in december 2013. all was going pretty good for a while. after almost 6 months the battery life started to diminish. initially i could get 24 h total time with 3-4 hours screen time and with 3G data on intermittently. but once the battery life decreased and got heating issues near the camera i decided to root. I had taken my phone to authorized samsung service centres twice to know whether my phone has any battery issues to which they said " everything is fine ". i waited till the end of my warranty period and attempted to root in january 2015. i have been doing many researches by reading posts and watching videos online. Finally the D day came and i decided to go for it !! I tried everything as mentioned in the video by cursed4eva based on chainfires post. everything went fine and finally got a message : FAILED !! i tried once more and the end result was same. then on my 46k worth note 3 i saw this heart breaking message " "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again.". i tried to do so in kies but it was also futile. finally i took my phone to a nearby mobile shop and they said this can be repaired but will take some time, pls come in the afternoon. I was totally disappointed and was thinking just because of this root attempt i have spoiled all these hard earned money of mine At around 5 pm in the evening i got the phone back . i was so happy to see it was working fine ! but i lost 500 indian rupees for that !
End result of that tiring day was like this : i tripped my knox counter, phone wasnt rooted and lost 500 rupees
later my battery life decreased. after a full charge now i get only 14 hrs with 2.5-3 h screen time( phone is just 1 year old). when i tried to search for any soft ware updates i got one more wonderful message which conveyed the message" your device has been modified and no OTA " When i hear that lollipop update is at the door steps i can only sit back with a heart full of sorrow
dear friends out here , i need your priceless help in this issue. I am not well versed with this rooting stuff , so need a simple explanation about what actually would have gone wrong with my rooting extravaganza !! i have read some posts that my mobile can be modified in such a way that knox counter will be 0x0 and system status original which will help me update via OTA. so please guide me through what all things have to be done and what to do in case i see the heart breaker "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." again !!! . After all these , i tried to format my phone thinking it will improve the battery life, but factory resetting both ways is impossible now.
in concise , my requirements
1. need to root my device safely- Warranty period is over now
( SM N900, Kitkat 4.4.2, base band version N900DDUENG1 , kernel version 3.4.39-1955999, Build number KOT49H.N900XXUENF3)
[email protected]#1 Mon jun 23 21:02:09 KST2014)
2. need to update to lollipop OTA and reset KNOX to 0x0 and system status to stock
3. is my battey life normal ?? dec 2013 model getting 14 hours 100 to 0 % with 2.5-3h screen time and 50mts of voice call and whatsapping and chrome browsing on H+ (3G) network with 2G plan
4. how to factory reset the phone ( i tried using settings and hard keys- both failed) . when i released the power button the galaxy note 3 logo vanished and reappeared and went straight to boot. i dint get the menu to reset the data)
Please , please give ur valuable advices rather than redirecting me to some links which will redirect me to some never ending loops !! if someone from the geniuses have time, please help me through my facebook messenger or whatsapp
with lots of respect and love:good:
Dr.Anees Kurikkal
facebook.com/draneeskurikkal
+919946816899
Click to expand...
Click to collapse
Hello there ,
i would like to tell you that you can easily root your phone by kingo root. it is safe. dont forget ti on USB debugging.
and no way to reset knox counter. so better forget about that.

1. You can use towel root not sure if it still applies forgot the required date for it to work. CF root also works make sure its for your model nlsm-n900. Tried kingo root it also works.
2. No way to reset knox to 0x0 but that wont hurt your phone. You can install russian lollipop you can download it at sammobile again make sure its sm-n900.
If your phone is currently rooted you may want to use triangle away to reset binary then flash stock russian lollipop rom but it wont again changr knox to 0x0. You will then be able to do ota.
3. For battery normally a battery needs to be replace after a certain charge cycle and usually after one year but it really depends on how often and what you use the phone for.
4. While phone is off did you press volume up and home(not sure if required) and power buttom at the same time?
I dont usually use this since i have a reboot application option.

I can understand what you were been through so if you arent rooted go to towel root down load it ( press the button named make it ra1n ) this will root your phone and you dont have to worry about brick it again ... If you want to upadate your device you have to download odin is windows pc programm which can help you to flash stock roms or update your device ..
If you want to download official rom go to sammobile sign in and find your device .
About the battery problem you can do better with your phone so if you root you your note install greenify app from playstore , download gsam to see which app is draining your battery ,reboot your phone once a while
Sent from my SM-N910F using XDA Free mobile app

@drheart the shop person nay have flashed a custom rom.
Now you can flash a fresh rom via odin and get the rom from sammobile.com. also use the cf root method on xda for the rom that you will flash.
Sent from my SM-N9005 using Tapatalk

thank you so much guys. i just rooted with kingo !!! it worked as a charm. now the super user is asking to update binary ? what all things to be done next
1. about installing things like cwm,xposed and custom roms

drheart said:
thank you so much guys. i just rooted with kingo !!! it worked as a charm. now the super user is asking to update binary ? what all things to be done next
1. about installing things like cwm,xposed and custom roms
Click to expand...
Click to collapse
1. You have to update your binaries first (like in the pic attached). You will have to reboot then
2. Next step is READ XDA forum (about cwm, xposed and custom roms) and no hurry to flash anything if you aren't sure.

Joku1981 said:
1. You have to update your binaries first (like in the pic attached). You will have to reboot then
2. Next step is READ XDA forum (about cwm, xposed and custom roms) and no hurry to flash anything if you aren't sure.
Click to expand...
Click to collapse
thank you joku.
next step is installing cwm ryt ?

drheart said:
thank you joku.
next step is installing cwm ryt ?
Click to expand...
Click to collapse
It will be cool. Take a look: HERE.

Joku1981 said:
It will be cool. Take a look: HERE.
Click to expand...
Click to collapse
i installed the cwm succesfully . now after making a backup , i can flash custom roms , install mods etc ryt

drheart said:
i installed the cwm succesfully . now after making a backup , i can flash custom roms , install mods etc ryt
Click to expand...
Click to collapse
Yes, but follow the instructions carefuly :highfive:

Guys . I have rooted my device and has installed titanium and cwm. Everything has been backed up. I have an exynos variant ,india version and is currently on 4.4.2. As of now official lollipop is unavailable in india. I would like to install the russian lollipop. Have a few questions.
1. After installing the lollipop will i lose my root status
2. Can i install the kitkat version via odin if i ever want to revert.
3. Will it be possible to change the language fron russian to English
4. Finally if anything goes wrong and the screen show firmware update encountered an error ,what to do rather than panicking
Thanks in advance

First a general warning - from my experience and reading, a major cause for bootloops and phone issues is NOT doing a physical Download Mode. i.e. rebooting into DL mode or simply restarting and holding the keys. If you want to flash a new ROM (or Stock AFAIK) you must do a physical Download Mode. i.e. you take out the battery, wait about 10 secs, then put the battery back in and hold down Home+Down Vol+Power. Note you need to take out the USB cable BEFORE doing this.
Also, most people don't seem to know that even the latest batteries need to have recharge cycles done - every so often, at least once a month, make sure you run the battery down under at least 20% - lower is better. Also make sure you never take it to 0%. This is the single reason most laptop batteries fail 1 month outside the warranty - people leave them plugged in. It might seem a good idea to keep your phone charged always above (say) 60% but it isn't.

Journyman16 said:
First a general warning - from my experience and reading, a major cause for bootloops and phone issues is NOT doing a physical Download Mode. i.e. rebooting into DL mode or simply restarting and holding the keys. If you want to flash a new ROM (or Stock AFAIK) you must do a physical Download Mode. i.e. you take out the battery, wait about 10 secs, then put the battery back in and hold down Home+Down Vol+Power. Note you need to take out the USB cable BEFORE doing this.
Also, most people don't seem to know that even the latest batteries need to have recharge cycles done - every so often, at least once a month, make sure you run the battery down under at least 20% - lower is better. Also make sure you never take it to 0%. This is the single reason most laptop batteries fail 1 month outside the warranty - people leave them plugged in. It might seem a good idea to keep your phone charged always above (say) 60% but it isn't.
Click to expand...
Click to collapse
but that doesnt answer my question mate !

drheart said:
but that doesnt answer my question mate !
Click to expand...
Click to collapse
You're right... sorry about that.
1. After installing the lollipop will i lose my root status
If it is Stock firmware and you use Odin, yes. It will remove root, so you would need to do it again. Is there a reason you'd want stock rather than a custom ROM? I've used Alliance ROM and Temasek's CM12 and both are excellent, fast and smooth. Temasek's is not stock based but it is very nice to use. Alliance is probably the most customisable ROM I ahve seen that doesn't use Xposed or other 3rd party system to provide the ability to set it up how you want.
2. Can i install the kitkat version via odin if i ever want to revert.
You should be able to. I am unsure why you'd want to as so far, I am very impressed with LP, even the stock from Sammobile. I say 'should' only because I am unsure if the updated bootloader from the LP flash would support KK firmware.
3. Will it be possible to change the language fron russian to English
Yes. I have yet to see a ROM where you can't pick your language on startup.
4. Finally if anything goes wrong and the screen show firmware update encountered an error ,what to do rather than panicking
This is kinda answered in previous post about doing the physical boot to download - it's the only time I have seen issues coming from an Odin flash process - doing a restart into DL mode rather than pulling the battery to get there.
The other possibility is wrong PIT file or partition size. e.g. I had a Hong Kong S3 and had all kinds of problems trying to get a custom ROM onto it - managed it eventually but for a while I thought I'd only ever be able to use HK variants. So I'd make sure I have a firmware based on where your phone is from on my hard drive so if something DOES go wrong you can simply use Odin to flash that version.

Stock SM-N9005 Restarting 4-5 times a day - need some advice

Hi,
I have been having a ongoing problem with my Galaxy Note 3 N9005 in where after the 5.0 upgrade (stock over air) it has been restarting pretty much 4-5 times during the day, and a number of times while even just sitting on the desk doing nothing.
Since I am still on contract with my supplier in NZ, I took the phone back to get repaired, in which Samsung sent it back to state "Software corruption, reloaded software".
I didn't believe them, but hoped it was correct - but sure enough the same thing happened. So I once again took it back, where they have once again told me the same thing. It is now the third time I have done this, with Samsung saying the same thing!
Now I am at wits end, and have asked for replacement, but I am being told "It is due to your google account being corrupt, and it is causing software corruption....." *sigh*
So now not only is Samsung just not helping, they are blaming my Google accounts for causing the issue. Which btw - I didn't setup the last time, and still it restarted - but they are ignoring that fact!
Anyway - the advice I want to get is has anyone else had the same issue with the Galaxy Note 3 after upgrading? I know there is no way to rollback 5.0 to old version, but did anyone fix the issue by Root and then adding another ROM (I don't want to root this phone, but to be honest I also can't afford right now to replace so I am looking at options)
Right now I am facing a ongoing battle with Samsung and my provider to replace the phone, but they are fighting it a lot and to be honest I have lost my patience so I am thinking to just drop them, root/flash new Rom, and then go to another provider - and probably never buy Samsung again when I can finally upgrade.
(used to love Samsung products but this behavior I have had is certainly making me think twice before I touch them again)

Since they refuse to accept warranty you can try to flash twrp. Then clear everthing(system/caches). Then back to stock with odin. There might be leftover of corrupted files that could cause reboot.
But later they have a better reason not to accept your phone, knox tripped.
And you can actually downgrade to 4.4.2. Just flash firmware of the same csc to be safe.
Sent from my SM-N920C

Do you have memory card installed? if so then scan you memory card for possible viruses.

Actually I have this issue too before.
Even if I left it lying on the table, it can restart by itself.
I tried to update to latest PB1 rom, the update failed, the phone restart while ODIN updating.
So I use Kies recovery and got it working again.
After that, i tried again update to PB1 rom using ODIN. and now no issues at all.
I dont know which one did the trick whether update to PB1 or KIES recovery.
Goldendawn said:
Hi,
I have been having a ongoing problem with my Galaxy Note 3 N9005 in where after the 5.0 upgrade (stock over air) it has been restarting pretty much 4-5 times during the day, and a number of times while even just sitting on the desk doing nothing.
Since I am still on contract with my supplier in NZ, I took the phone back to get repaired, in which Samsung sent it back to state "Software corruption, reloaded software".
I didn't believe them, but hoped it was correct - but sure enough the same thing happened. So I once again took it back, where they have once again told me the same thing. It is now the third time I have done this, with Samsung saying the same thing!
Now I am at wits end, and have asked for replacement, but I am being told "It is due to your google account being corrupt, and it is causing software corruption....." *sigh*
So now not only is Samsung just not helping, they are blaming my Google accounts for causing the issue. Which btw - I didn't setup the last time, and still it restarted - but they are ignoring that fact!
Anyway - the advice I want to get is has anyone else had the same issue with the Galaxy Note 3 after upgrading? I know there is no way to rollback 5.0 to old version, but did anyone fix the issue by Root and then adding another ROM (I don't want to root this phone, but to be honest I also can't afford right now to replace so I am looking at options)
Right now I am facing a ongoing battle with Samsung and my provider to replace the phone, but they are fighting it a lot and to be honest I have lost my patience so I am thinking to just drop them, root/flash new Rom, and then go to another provider - and probably never buy Samsung again when I can finally upgrade.
(used to love Samsung products but this behavior I have had is certainly making me think twice before I touch them again)
Click to expand...
Click to collapse

Munawar Mehmood said:
Do you have memory card installed? if so then scan you memory card for possible viruses.
Click to expand...
Click to collapse
Thanks - but no I don't - these are the first things I did when it started happening.
When it started happening I did factory reset, removing memory card, factory reset again, didn't restore backup from google... etc etc - so the general admin tech stuff.
Because under warranty (2 year contract) I didn't want to do anything more so sent to provider to get dealt with (into my 22 months of 24 months). For the last 4 months it has been to them a number of times for the same thing.
Now each time they send it back they claim "software corrupt" and that there is no hardware issue. So doing a software root and mod change for me is a hope - and probably not a good one - that the Stock 5.0 is the problem on this phone. And only going down this road because I am coming out of the warranty and right now I have a phone I can't really use, and damn Samsung won't support it or fix it (which is really all I want them to do!!) sigh

syamsoul said:
Actually I have this issue too before.
So I use Kies recovery and got it working again.
Click to expand...
Click to collapse
Thanks for this information, because in fact you are not the first time I have read this but I am not sure what the Kies recovery is - is there some instructions you have because maybe that is what should try, because I have seen other people on Google state this has helped them with restarting, but that was usually after Mod fix. Maybe there is something in the 5.0 update on GN3 that might cause this?

Rosli59564 said:
Since they refuse to accept warranty you can try to flash twrp. Then clear everthing(system/caches). Then back to stock with odin. There might be leftover of corrupted files that could cause reboot.
But later they have a better reason not to accept your phone, knox tripped.
And you can actually downgrade to 4.4.2. Just flash firmware of the same csc to be safe.
Sent from my SM-N920C
Click to expand...
Click to collapse
Thanks I didn't think from what I was reading that you could backwards - in fact Samsung have just down right refused, which is all I have asked them to do in the last two times - "Just flash back to the version that was on there last 4.4.2. because that didn't cause any issues!" However, they are stating very firmly that you can not rollback or re-flash back to a previous version.
Is there any instructions which are for the 9005? I have seen for the 900 but the instructions state very clearly you can't use them for 9005.

Goldendawn said:
Thanks I didn't think from what I was reading that you could backwards - in fact Samsung have just down right refused, which is all I have asked them to do in the last two times - "Just flash back to the version that was on there last 4.4.2. because that didn't cause any issues!" However, they are stating very firmly that you can not rollback or re-flash back to a previous version.
Is there any instructions which are for the 9005? I have seen for the 900 but the instructions state very clearly you can't use them for 9005.
Click to expand...
Click to collapse
Just flash the firmware with odin. Factory reset in recovery after it's done. That's it. There are a lots of threads about going down such this:
http://forum.xda-developers.com/gal...o-downgrade-lollipop-to-kitkat-t2990262/page2
I suggest you read through before you go further. They are mixed results. Some successful. Some did not. That is why it is better to flash the same csc firmware.
I even able to downgrade my S6 from 6.01 to 5.1.1 without issue but of course it's different phone.
Sent from my SM-N920C
---------- Post added at 08:38 PM ---------- Previous post was at 08:15 PM ----------
I sent you a PM.
Sent from my SM-N920C

Samsung Galaxy Sky J3 SM-S320VL TracFone not flashing....

Here is the issue. A friend of mine had gone a bought a Galaxy Sky SM-S320VL from TracPhone. And had been using the phone without any problems until a couple of weeks ago. Then he decided to do a Factory Reset. Instead of doing the software reset, from with in Settings, he went and did a HARD Reset without unlocking the google account. And guess what, he can't remember the account information for that phone. And came to me to reset the phone. (As I had to deal with this problem in the past with other people and their phones.)
I have downloaded the only stock rom I can find for this phone and flashed it with Odin3. But for some reason the flashing of the rom is never done. By this I mean, the phone downloads the rom as Odin sends it. Odin reports a Success with the flashing. But, when the phone reboots. The system has not been reset and FRP is still active.
I have flashed only the AP, and the phone reboots directly into setup and shows a message about an unauthorized Factory Reset.
I have flash all 4 files in the ROM set (BL, AP, CP, and CSC). and Odin states the flash was a success. The phone reboots, goes to recovery and states Starting System Update. Goes so far into the update, then stops and shows Erasing. After a short time of showing Erasing it reboots to setup. Where again the phone shows the message about authorized Factory Reset.
I have used Odin3 v3.9.0, v3.11.1, v3.11.2, v3.12.5. And I have updated to the latest USB drivers from Samsung.
So my question is this. Has anyone had come across this behavior before? And how can I get past this?
The phones particulars:
Name: Samsung Galaxy Sky
Model #: SM-S320VL(GP)
OS v: 6.0.1
Firmware #: S320VLUDU2APJ3
Model #, as reported by Downloader: SM-S320VL
Note: As a strange side effect of when I flash all 4 rom files. For some reason once the phone has failed the system update, erased and has reboot. I have complete access to the phones User data area from within my computer. But, I am unable to access the phone with adb.

Hey folks,
I'm having the exact same issue as the OP. Odin does a successful install on the phone but I get the unauthorized reset message and then Wifi does not work when prompted on the next screen.
Is there a tracfone version of the rom or a fix that anyone here knows of? Thanks!

@drasnah
I have yet to get any kind of reply from anyone on this. Either now one knows, and is not stating so, or doesn't care.

I have seen the wi- fi fix in another thread.
Modify /system/build.prop:
ro.securestorage.support=true to false
Hope that helps!

20eyes said:
I have seen the wi- fi fix in another thread.
Modify /system/build.prop:
ro.securestorage.support=true to false
Hope that helps!
Click to expand...
Click to collapse
First this is not a wi-fi problem it is a re-flashing of the rom problem.
Second, I do not have access, root or otherwise, to any of the system files on the phone.
Third, with the first two in mind this possible solution is of no help.
Fourth, Re-read my original post. I have given complete detailed information as to what I have access to and what I have done.

Can someone send me a download think for this phone i downloaded one but it won't flash it keeps failing

This device has been locked down by Tradphone and Samsung. It gives errors flashing even the correct stock firmware. It's a piece of garbage. NEVER buy anything from Tracphone. Garbage company. You'll never fix this issue. Only pushed updates will flash via software from sammy and tracphone that is built into the rom..

Curtis1973 said:
This device has been locked down by Tradphone and Samsung. It gives errors flashing even the correct stock firmware. It's a piece of garbage. NEVER buy anything from Tracphone. Garbage company. You'll never fix this issue. Only pushed updates will flash via software from sammy and tracphone that is built into the rom..
Click to expand...
Click to collapse
Not sure if that's correct? It depends on the firmware and odin version being used.
---------- Post added at 10:00 PM ---------- Previous post was at 09:58 PM ----------
Nate1k904 said:
Can someone send me a download think for this phone i downloaded one but it won't flash it keeps failing
Click to expand...
Click to collapse
Post more details on the error, screenshots, firmware and odin version used.

Need to know if works. Or if needing to settle for a different route.
The_WABBIT said:
Here is the issue. A friend of mine had gone a bought a Galaxy Sky SM-S320VL from TracPhone. And had been using the phone without any problems until a couple of weeks ago. Then he decided to do a Factory Reset. Instead of doing the software reset, from with in Settings, he went and did a HARD Reset without unlocking the google account. And guess what, he can't remember the account information for that phone. And came to me to reset the phone. (As I had to deal with this problem in the past with other people and their phones.)
I have downloaded the only stock rom I can find for this phone and flashed it with Odin3. But for some reason the flashing of the rom is never done. By this I mean, the phone downloads the rom as Odin sends it. Odin reports a Success with the flashing. But, when the phone reboots. The system has not been reset and FRP is still active.
I have flashed only the AP, and the phone reboots directly into setup and shows a message about an unauthorized Factory Reset.
I have flash all 4 files in the ROM set (BL, AP, CP, and CSC). and Odin states the flash was a success. The phone reboots, goes to recovery and states Starting System Update. Goes so far into the update, then stops and shows Erasing. After a short time of showing Erasing it reboots to setup. Where again the phone shows the message about authorized Factory Reset.
I have used Odin3 v3.9.0, v3.11.1, v3.11.2, v3.12.5. And I have updated to the latest USB drivers from Samsung.
So my question is this. Has anyone had come across this behavior before? And how can I get past this?
The phones particulars:
Name: Samsung Galaxy Sky
Model #: SM-S320VL(GP)
OS v: 6.0.1
Firmware #: S320VLUDU2APJ3
Model #, as reported by Downloader: SM-S320VL
Note: As a strange side effect of when I flash all 4 rom files. For some reason once the phone has failed the system update, erased and has reboot. I have complete access to the phones User data area from within my computer. But, I am unable to access the phone with adb.
Click to expand...
Click to collapse
J3 sm s320vl... tracfone root availability? Just bought phone hopefully got a good one to root? Or maybe someone knows who maybe be able to... please help

No updates? Interested, I have the same phone.

There is no solution for this phone. It will forever be a Trac-phone.
Yes, it nice to imagine what could had been. If there was a fix for the locked bootloader. Its encrypted, and is highly unlikely to be broken by anyone.
Do not flash the boot.image that some people have suggested
Although that method works on some devices such as the AT&T Samsung Galaxy S5. In this case flashing the boot.image from an unlocked device does nothing but places the phone into an even more precarious situation, that makes it unusable even as a Trac phone.
While its true that this very low budget phone could had been decent with a custom Rom ,
You will not be able to get it working.
I have one that belonged to my daughter a couple of years ago and I managed to get it boot into the system again.
Its only function is as a calculator, or preschool game, the cellular reception and Wifi connections are highly unstable and will not stay connected.
Now it serves as my nieces play toy. I would donate to some poor person at the Salvation Army it if it was useable.
By the way, for anyone reading this.
If you have an old phone that is useable. You could dramatically help a Homeless people, by gifting them with a phone especially, if it has some minutes on it.
This gift will help them schedule job interviews, doctors appointments , etc and you will feel good knowing that you helped someone in need.
I have done this before, and will be dropping off a Blu phone, and Kindle Tablet this week.

tsongming said:
There is no solution for this phone. It will forever be a Trac-phone..
Click to expand...
Click to collapse
It is possible to gain root on this device.

ashyx said:
It is possible to gain root on this device.
Click to expand...
Click to collapse
I have permissible SE Status but can not achieve root on this device. Also, I have not found that anyone has had success rooting this exact model.
To be clear my device is the 2016 TracFone Samsung Galaxy J3 Sky model : SM-S320VL
Build S320VUDU1APG2
Hardware Version S320 VL04
I have found reports of people with S320VLUDU2API3 stating that the were able to achieve root and then assumed that it must also be possible with S320VUDU1APG2.
I am usually the guy that can figure these things out, very often before others. But I have had no success gaining root on this device using published methods. Also, I have not seen one example of someone with this identical device who gained root.
You are apparently the Wizard of these Samsung phones, so if you know of a definite way to root it, please point me towards the solution. I would really appreciate it.
I would love to root this phone, get it working again, and gift it to lady who was beaten by her husband and she is now living in a homeless shelter with her two children. She could use a phone to help with her job search. She would appreciate it.
At the moment this phone can will not keep a signal and I can't attempt the build prop solution without root.
Thank you.

tsongming said:
I have permissible SE Status but can not achieve root on this device. Also, I have not found that anyone has had success rooting this exact model.
To be clear my device is the 2016 TracFone Samsung Galaxy J3 Sky model : SM-S320VL
Build S320VUDU1APG2
Hardware Version S320 VL04
I have found reports of people with S320VLUDU2API3 stating that the were able to achieve root and then assumed that it must also be possible with S320VUDU1APG2.
I am usually the guy that can figure these things out, very often before others. But I have had no success gaining root on this device using published methods. Also, I have not seen one example of someone with this identical device who gained root.
You are apparently the Wizard of these Samsung phones, so if you know of a definite way to root it, please point me towards the solution. I would really appreciate it.
I would love to root this phone, get it working again, and gift it to lady who was beaten by her husband and she is now living in a homeless shelter with her two children. She could use a phone to help with her job search. She would appreciate it.
At the moment this phone can will not keep a signal and I can't attempt the build prop solution without root.
Thank you.
Click to expand...
Click to collapse
See the thread below. Root was gained, albeit temporary. However I believe this is due to kernel panics which may be solved by a few build.prop edits. We had to do the same on the J327T1.
https://forum.xda-developers.com/galaxy-j3-2016/help/samsung-galaxy-j3-sm-s320vl-rooted-t3561762
Also if you firmware S320VUDU1APG2 then why not just update it to the firmware that has been reported to work?

I have found one these phones left on a table of a food truck area, screen was cracked - the device was only getting the android guy with triangle on it, I done some research and found the stock rom and flashed it with odin; as some have mentioned in comments above I also experienced wifi issue, so I thought I had installed incorrect rom - downloaded a different one this was a combination file that was the factory repair rom used for testing the device, but wifi worked - it wasn't a fully working telephone it didnt have the app store, well it really didnt have any apps, but I found I could copy over apk files from my PC to the device and then install them, so the phones not completely useless or junk --- it could be used for something. I myself am using that device as a security camera using IP CAM app works great. I was actually using this device for quiet some time as my roku tv remote, because my actual roku remote grown legs and walked off... i havent tried this, but I am sure you could install a launcher apk such as "apex launcher"
well i wasted enough of your time today...