Hi,
Using a N910F with T-Mobile UK, default APN settings for EE. The phone was sold by O2.
I'm having a hard time maintaining a connection to the HSDPA network when out and about, far more so than with my previous phone with the same carrier in the same places. The signal will often show as full whereas the connection isn't established (based on having the 2 arrows highlighted) under the H icon. Once the connection is dropped it takes a long time to re-establish.
I've searched and read about other users having poor reception quality but this seems to be a different issue to the one I'm trying to resolve.
I haven't seen any alternative radios available for this phone yet so not sure if I just need to wait a while. If anyone has working APN settings for T-Mobile UK and can share them that would be really helpful.
Thanks for your advice!
Related
I(m currently switching between GSM and 3g - however i gprs seems to work fine for browsing however 3g does not seem to be working for browsing but ok for calls!! Im in the birmingham area where 3g coverage is normally superb - is anyone experiencing similar problems or know a possible way to resolve? I soft reset doesnt resolve the issue!
I am in T-Mobile UK and have no problems so sorry cannot offer advice - is surfing with GPRS OK? I have found T-Mobile customer support very good - give them a try. Their tech support people seem to know what they are talking about which is nice too - much different to O2. Good luck
PS - if not tried then take a look at the excellent plug-in by Daniel Herrero here. I doubt it will fix this problem but it saves lots of battery power and is very configurable.
I have exactly the same problem. 3g is really slow for surfing and GPRS is so much faster. In fact a lot of the the time on 3g I just get error messages saying the page is not available etc but if I then switch to GSM it loads in a second.
I have found something weird though: If I switch the phone off or go in to comm manager and switch the line connection off then try to surf or download on 3g it will not work.
If however, I switch the phone or the connection on then switch to gsm, and then to UMTS/3g it will surf on 3g.
For this I use Daniel Herrero's excellent program to fast switch.
but even this method sometimes doesn't work.
What I've resorted to is surfing on GPRS and when I need to download something, quickly switch (using Dan's Program) to 3g.
Am I right in thinking the no 3g connection after being switched on is a known issue with the Hermes?
HI JPHCCFC
Im in Birmingham on t-mobile and for the past two ...three days i to have had trouble connecting to the web or msn...very slow or no connection
Gavin
cheers for the info guys - im thinking that maybe its a 3g network error in the area - anybody who isnt experiencing problems in the birmingham area with 3g Data?
still no data 3g in the birmingham area....or is it my handset??? Gav1n how is your data 3g performing?
Im in manchester and i seem to have the same problem with 3g being much slower for browsing than the standard gprs
I'm getting the same issues in East surrey
phoned customer services they said they had no reported errors with the 3g network! they said try the sim swap with another tmobile sim to see if its the handset or network!
hi im still the same no 3G ....in brum (quinton) when i change the band to gsm every is thing is ok....its the same on my wifes phone ...so deff a t-moible thing...
gavin
3G connection issues on TMobile-Vario2
Dear all,
Appears the south-east also has the same type of connection issues. Everything appeared well until about 7-10 days back.
I e-mailed T-Mobile support and they advised that there were some network issues which could have impacted the service. I did notice that their on-line account services had also been upgraded around the same time period - maybe a coincidence - but every since then the phone doesn't seem to surf properly on the 3G service. AND, battery life goes down dramatically - I only now manage to get about a day's use out of the damn phone!
I've got a replacement battery from T-Mobile - but same thing happens. I think it's all inter-related!
So what's the solution anyone? 'cos I am getting rather hacked off with it all!
I'm getting hacked off with really bad now.
My grps is faster than 3g. Period. Regardless of reception. Anyone got a solution???
try disabling hsdpa with hermes tweaker and reboot your phone.make sure you are not connected to gprs while disabling it. it has solved my problems.
3G connection issues on TMobile-Vario2
Same here in the Canary Wharf area for the last 7-10 days. First I blamed my radio rom - I have upgraded to 1.34.00.10 when the problem started. But then I have also tried 1.27 and few older ones - all the same problem. Fast grps, but no 3G. The battery also dies quite fast on 3g, so I have now switched to GSM only. :-(
Don't know if any of you have done this already but I was having the 3G problems for a couple of weeks and battery was draining quickly, I phoned up T-Mobile and asked them if HSPDA was turned on on my account which it wasn't, since they turned it on the problems have disappeared and my connection speed is now at least 750 kbs.
3G issues
i have had my t-mobile for over a week now, but in the shop they said there was no 3G in edgbaston, birmingham but when i got it home i connected quite easily
3g dns failures
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://text.dslreports.com/myspeed?jisok=1). I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge.
Hope this helps
Cheers craig
No 3G in Glasgow. Was fine until 7-10 days ago. Phoned T-Mobile and the guy said they knew of problems. Asked for HSDPA to be activated, he claimed to have done this but no difference. Another post implies that they might not actually enable HSDPA first time of asking.
I bought the phone for 3G. It clearly has nothing to do with the handset since it worked fine for 3 months. Can I make a claim against T-Mobile?
i activated HSDPA and this resolved the issue for me!
Hi All,
Done a quick search on this and can't find anything relevent, but i apologise if a thread already exists.
Really a question for those in the UK on the t-mobile network. Have any of you attempted to sign up for the orange 2g roaming service yet? I signed up, recieved the confirmation text, replied to it, and received the final confirmation. However, I'm not sure it's working. The signal seems no stronger, and i still drop in my house.
Obviously i'm posting this in the android section because i'm running android myself and am wondering whether anyone in the same boat has managed to get roaming to work. Should the fact that we're on a non-official OS running off the sd card make a difference?
Oh and for completeness, i'm running shubcraft 1.5 rmnet.
Cheers fellas!
I'm quite happily flip flopping between Orange while at work and T-Mobile for everything else...
works like a charm for me though you do have to stick the phone into Airplane mode after selecting the different provider for the data to work ...
Jezwick said:
I'm quite happily flip flopping between Orange while at work and T-Mobile for everything else...
works like a charm for me though you do have to stick the phone into Airplane mode after selecting the different provider for the data to work ...
Click to expand...
Click to collapse
Many thanks for the reply Jezwick. So, just for clarity, you're manually selecting each provider as and when required? Because i can do that, i think. When i select orange though, whilst it registers with the network fine, i get a little "R" above the signal bar (any ideas what that means?) And the speed appears to be limited to Edge. Orange have a very strong signal round here, so i figure i should be getting GPRS really.
It's the auto-switching i'm not totally sure is working really. Is there any explicit indicator that it's flipping on it's own? Or do you just observe a generally better 2g signal, rather than say, a very weak 3g one? Round the house, my phone is still trying to make do with 1 or zero bars of 3g. I would have hoped it would flip over to orange more or less all the time under those circumstances. Nothing to stop me manually selecting it i guess though...
_tangent said:
Many thanks for the reply Jezwick. So, just for clarity, you're manually selecting each provider as and when required? Because i can do that, i think. When i select orange though, whilst it registers with the network fine, i get a little "R" above the signal bar (any ideas what that means?) And the speed appears to be limited to Edge. Orange have a very strong signal round here, so i figure i should be getting GPRS really.
It's the auto-switching i'm not totally sure is working really. Is there any explicit indicator that it's flipping on it's own? Or do you just observe a generally better 2g signal, rather than say, a very weak 3g one? Round the house, my phone is still trying to make do with 1 or zero bars of 3g. I would have hoped it would flip over to orange more or less all the time under those circumstances. Nothing to stop me manually selecting it i guess though...
Click to expand...
Click to collapse
The R is indeed for roaming that's the way it works if your not on your 'own' network.. The 'flipped' service will currently only work at GRPS speeds at the moment but should be 3G by the new year
I have noticed mine flipping automatically but only once or twice in the last few weeks but only when I get NO signal from the current service.
Jezwick said:
The R is indeed for roaming that's the way it works if your not on your 'own' network.. The 'flipped' service will currently only work at GRPS speeds at the moment but should be 3G by the new year
I have noticed mine flipping automatically but only once or twice in the last few weeks but only when I get NO signal from the current service.
Click to expand...
Click to collapse
Understood - thanks for the info Just done some reading and apparently EDGE is faster than basic GPRS. For some reason, i'd always assumed the reverse. Looks like the best option is just to have it always on orange whilst at home and use wifi for data (which i do anyway to compensate for the poor signal). Cheers!
Good day,
I've seen this issue discussed but it didn't quite fit my experience in all regards.
So here's the story, SGS2 bought from Orange Romania (Branded) then unlocked with Chainfire's app and used on Vodafone Romania.
When switching to WCDMA only and using the packet data, the internet speed is overall slower than my previous Galaxy S, most of the time pages just taking ages to load or even failing to load due to timeout, even though the H+/H/3G signs appear (depending on the area) and seem to be communicating.
Also call drops have been encountered in areas with full coverage (where my former phones never has problems).
I must mention that:
1. The APN was fully configured for the SIM's network.
2. I tried all kinds of firmwares (KG6,KG5,KG3,KG2,branded Orange Romania firmwares,branded Vodafone firmwares) and the results are the same, it just can't keep the connection up, probably due to constantly changing bands.
3. I tried disabling "fast dormancy", didn't help.
4. I tried using the KD5 modem that I have read that it sort of fixes this bug, still connection drops.
5. Being in areas with bad coverage is out of the question since my former SGS1 and my Nokias never had such problems in these exact same places.
Could it be due to the branding process and the files Orange inputs into the device? Normally I should be able to unlock any carrier branded phone and use it on any other network with no further change but the APN for mobile internet (at least that's what I did on my SGS1 and it worked fine).
Any word of advice would be welcome and thanks in advance to the ones that bother to read this wall of text through
Hey again everyone, I posted a question earlier about a possible radio issue on a HTC HD2 I unlocked from O2 UK today and I'm now using it on T-Mobile. Basically my problem is that I can access mobile data while my signal is T-Mobile only, but as soon as it switches to T-Mobile/Orange (these two networks now share each others signals), the H (3G icon) turns into an R (stands for Roaming, amirite?) and I get a notification telling me that I've lost connection because I left my home area with roaming not turned on... However, with roaming on I can access the internet constantly, but I'm worried about incurring hefty data roaming charges so I don't think that's a solution.
The phone is running an Android ICS ROM (the NexusHD2 one, thread here: http://forum.xda-developers.com/showthread.php?t=1434860), it was locked to O2 UK and it's now running on T-Mobile/Orange. Also WiFi, GPS and calls/texts work so I doubt it's a radio issue.
Been searching the internet for a while now to find a solution and can't find one, if you can find a thread with the answer please link me
Thanks in advance!
-Adam
SteelScyther said:
Hey again everyone, I posted a question earlier about a possible radio issue on a HTC HD2 I unlocked from O2 UK today and I'm now using it on T-Mobile. Basically my problem is that I can access mobile data while my signal is T-Mobile only, but as soon as it switches to T-Mobile/Orange (these two networks now share each others signals), the H (3G icon) turns into an R (stands for Roaming, amirite?) and I get a notification telling me that I've lost connection because I left my home area with roaming not turned on... However, with roaming on I can access the internet constantly, but I'm worried about incurring hefty data roaming charges so I don't think that's a solution.
The phone is running an Android ICS ROM (the NexusHD2 one, thread here: http://forum.xda-developers.com/showthread.php?t=1434860), it was locked to O2 UK and it's now running on T-Mobile/Orange. Also WiFi, GPS and calls/texts work so I doubt it's a radio issue.
Been searching the internet for a while now to find a solution and can't find one, if you can find a thread with the answer please link me
Thanks in advance!
-Adam
Click to expand...
Click to collapse
IMO it's not a radio issue!
You should contact your network operator and ask them about this and extracharges for that (strange kind of) roaming...
I once experienced some issues on data roaming while having Wifi turned on. Turning it off made it work fine on my tytungs ICS.
Hi guys
My n9005 has been having mobile connectivity issues for a while now. I'm not very knowledgeable about mobile networking and standards so I need some help diagnosing the problem before I either find a setting to alleviate the troubles or get some hardware replaced. For your reference i think has been caused by dropping my phone quite a few times so there is likely a hardware issue, i just want to better understand it to see if theres a workaround before i go spending money!
My phone works flawlessly when it displays its connect to 4G or H+ networks. However when it drops to 3G it usually does not send or receive any texts, calls, and I have no data connection.
I have fiddled around in the service menus and tried setting the band preferences to GWL, WCDMA & GSM, LTE Only, etc etc, with not much luck either having no connection or having the same issue. For reference I don't have 4G coverage at my home only H+, but when I was on holiday in the middle of no where at the National Park (I live in New Zealand) I had 4G connections the entire time with no dropping.
Now I have no idea what mobile networks use what standards/protocols so if you could recommend a setting change or identify what I should get replaced that would be great!
Cheers