Unknown MEID, IMEI, ICCID, service state - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

Long time lurker, first time poster. Please be detailed in your explanation, I still consider myself a noob.
What happened:
I got a google play error that would not let me do anything, so I reimaged a stock ROM to my S4 with Odin. Everything worked fine at this point. I realized I didn't back up my text messages, and looked for a SMS recovery software. The software ran and didn't find anything. Later, I rebooted my phone.
My Problem:
After the reboot my phone came up but had a red X over my signal bars. I tried to Self activate, that did nothing. my phone says: "Preparing network..." in the status bar, but it's not doing anything. In my phone status menu it says unknown for all of the following: Network, Mobile network type, My phone number, MIN, MEID, IMEI, ICCID, Software version, Baseband version.
From what I've found it looks like it's a EFS corruption issue, but I wasn't able to find a fix with working links (and it was an older thread). Does anyone know of a method to fix this? I took it to the sprint store and the guy said he's never seen anything like this before.
Additional info:
Phone model: SPH-L720
android version: 4.4.2
Build: NAE
Kernel version: 3.4.0-481102
security software version MDF v1.0 release 2

Try to make hard reset ##786# it will ask you to reboot.
Reboot and see if the problem solved.

anees02 said:
Try to make hard reset ##786# it will ask you to reboot.
Reboot and see if the problem solved.
Click to expand...
Click to collapse
It is asking for a MSL. Where do I find that?

Try to enter 000000 if it doesn't Accept search in forum or in Google how to get MSL from your device.

anees02 said:
Try to enter 000000 if it doesn't Accept search in forum or in Google how to get MSL from your device.
Click to expand...
Click to collapse
000000 didn't work, I'm trying to get the MSL with some other ways I've looked up.

anees02 said:
Try to enter 000000 if it doesn't Accept search in forum or in Google how to get MSL from your device.
Click to expand...
Click to collapse
OK, I got the MSL (848163) but it doesn't do anything. Any other ideas?

daman9292 said:
OK, I got the MSL (848163) but it doesn't do anything. Any other ideas?
Click to expand...
Click to collapse
After reboot?
Nothing happened?
So try the latest solution
Odin the tar NG2 file.
If it didn't work then convert the phone to media player.

anees02 said:
After reboot?
Nothing happened?
So try the latest solution
Odin the tar NG2 file.
If it didn't work then convert the phone to media player.
Click to expand...
Click to collapse
I've flashed several official and unofficial ROMs to see if I'd have any luck with them. So far nothing changes this. It looks like the files are corrupted, but there must be a way to change/fix this. It's just software, so there has to be someone who knows how to fix or modify this file, group of files, whatever it is? even if it's with a hex editor.

So the end result was I sent the phone into the Samsung service center. They took care of everything with no charge since it was still under warranty (barely). Everything working fine now. And the process was quick and painless, they even paid for shipping both ways.

Glad that it worked out. I just wanted to say i have had success with dfs cdma tool for ESN repair in the past on my sprint S4.
It's confusing when you first launch the program, however you don't have to buy the full version to use. If you want to look into that, try a search for esn repair on Google.

sprint galaxy s4-Unknown MEID, IMEI, ICCID, service state
I have no idea what happened with my phone, one minute was working fine next it was like everything got earsed from the phone. Like above my phone is saying Unknown MEID, IMEI, ICCID, service state just everything in the about phone or satus says unknown. I have tried getting in to the ##3424# diag screen and it asks for msl, i put it in , well it wont even click ok, or nothin, i have tried using odin, even hard reset, and some reason i can't this info back, and one know what happened?
daman9292 said:
It is asking for a MSL. Where do I find that?
Click to expand...
Click to collapse

Related

Droid X crashed, uh oh.

Got the Droid X to activate it on Alltel like I did very successfully with my Eris.
Installed HW virtual serial port software, created the virtual serial port, phone was detected and showing up correctly in QPST, went directly to CDMA Workshop and ripped the NV file from the phone, edited all the NV information to alltel's 3G provisioning with a HEX translator, uploaded the NV file to the phone and uploaded the Alltel PRL... all seemed well. Restarted the phone, it now shows no service. When I go to Settings, it tells me the baseband version is "unknown" and it doesnt know the ESN or anything, that isn't good. I tried reconnecting to CDMA workshop, if I try to restore original NV file, it doesn't know the SPC anymore so it doesn't allow it, SPC 000000 isn't recognized now. How can I recover the radio ? I tried restoring it (hard reset) through the settings, security menu AND the Power+home buttons way. After restoring, still no service and SPC is still incorrect, how do I get the radio back to default values ? CAn I reflash the phone? Anyone know where the factory rom is so I can do this ? Ah man, help me please :O
Other than that, I guess I'll have to have motorola take a look at it since I don't have it signed up to a verizon account, my bet is that verizon won't help me. thanks
Did a system "full reboot" help any??
No it hard resets normally and reboots to the welcome wizard, functions perfectly, but still "No Service" and "unknown" baseband in the settings...
I'm thinking I'll have to have the stock Rom file to flash my phone, hopefully this will flash the factory baseband too or maybe tomorrows update will fix my broken baseband, looks like from the information, it updates the baseband, wonder if it will update a totally dysfunctional baseband?
Yikes,.. this blows.
I don't understand why you didn't back up the rom if you were attempting something like this.
There is a Droid X update coming pretty soon, so I'm sure by that time the new rom will be available.
Well, I backed up the NV items, I figured that would be sufficient, guess not, Trial and error I suppose, but you're right.
What software do I use to back up the rom of the Droid X ? I know there is a key sequence on the Droid, what about the droid X ? The recovery screen (Power + Home) brings me to a menu allowing system recovery/wipe install update.zip from memory card, and thats it.
I have a buddy right here in town down the block that got the droid x with me, can I back the rom up off of his and flash that rom to my phone?
Help is SO appreciated...
EDIT
The system dumps that are floating around the web, is that a ROM backup ? http://www.droidxforums.com/forum/droid-x-hacks/114-new-droid-x-retail-dump-straight-out-pot.html
Can I put that file in the SD card as update.zip and flash it?
stevey500 said:
Got the Droid X to activate it on Alltel like I did very successfully with my Eris.
Installed HW virtual serial port software, created the virtual serial port, phone was detected and showing up correctly in QPST, went directly to CDMA Workshop and ripped the NV file from the phone, edited all the NV information to alltel's 3G provisioning with a HEX translator, uploaded the NV file to the phone and uploaded the Alltel PRL... all seemed well. Restarted the phone, it now shows no service. When I go to Settings, it tells me the baseband version is "unknown" and it doesnt know the ESN or anything, that isn't good. I tried reconnecting to CDMA workshop, if I try to restore original NV file, it doesn't know the SPC anymore so it doesn't allow it, SPC 000000 isn't recognized now. How can I recover the radio ? I tried restoring it (hard reset) through the settings, security menu AND the Power+home buttons way. After restoring, still no service and SPC is still incorrect, how do I get the radio back to default values ? CAn I reflash the phone? Anyone know where the factory rom is so I can do this ? Ah man, help me please :O
Other than that, I guess I'll have to have motorola take a look at it since I don't have it signed up to a verizon account, my bet is that verizon won't help me. thanks
Click to expand...
Click to collapse
why not use QXDM to modify the ESN?
Worth a shot...
You can try using the motorola troubleshooter. Its what they use to update your phone anyways and since the new update came out you might be able to install over what you did...I cant post a link because Im new but follow the instructions below and it will walk you through the update process via computer. I figure with a phone thats not working its worth a shot.
Go to Motorola's website and click the droid advert right on the left side of the screen.
Under the "Support" tab in the upper right hand corner is another tab called "Owner Support" click on that.
On the left hand side there are more tabs so this time click on "Update My Software"
It will give you a list of options, choose "Via Computer"
From here it will check your computer for their software and prompt you to download it. Its the troubleshooting software and it will ask you a few questions, its also what they use to update your software via computer so it may be capable of flashing your phone for you. Best of luck and let us know what the end result is.
I haven't tried either of these... but I'm about to start flashing a droid X to cricket and bookmarked these posts in case I mess something up. Proceed with caution as I have no first hand experience with these.
I'm still trying to get a handle on if the service programming parameters (the spc, MDN, MIN, SID, etc.) are updated as part of baseband updates, it sounds like they are since they are saying the device needs to be re-activated after applying either of these updates.
If a baseband update refreshes the service programming parameters here are the two ways I've found of updating the baseband:
Here's a link to a post for updating the baseband portion of your device (without updating the ROM):
http://alldroid.org/Default.aspx?tabid=62&g=posts&t=246
I don't know if this will work on a device that doesn't have a valid baseband prior to the update. Regardless, if your phone is bricked this may be a valid option to try.
There is also a 2.1 SPL file floating around which is the entire system image, the baseband and the rom. You will need to use rsdlite to apply this image to your phone. DO NOT APPLY THIS IF YOU ARE RUNNING FROYO.

[Q] Need help with metropcs verizon xv6900

Well, I was trying a few roms a few days ago and later i decided to go back to stock, I accidentally let the customizations run, and it went back to verizon, but i flashed the 0068 (or something like that) PRL file to the phone using EPST, after that I dialed *228 and updated the PRL to 02004 (latest MetroPCS PRL file), but i still cant use it, (i realized just 5 mins ago, 2 days after prl flashing -_-) I called the customer support just now and they said they just reset the device and I should shut it down and restart it, so anyways my question is:
I can't use my phone, I cant call, text or use web, and no one can call me, it says service not activated when i try to connect to the internet, and I cant use my voice mail either(LA 01 message something error) What should I Do?
Thanks guys.
taha1112 said:
Well, I was trying a few roms a few days ago and later i decided to go back to stock, I accidentally let the customizations run, and it went back to verizon, but i flashed the 0068 (or something like that) PRL file to the phone using EPST, after that I dialed *228 and updated the PRL to 02004 (latest MetroPCS PRL file), but i still cant use it, (i realized just 5 mins ago, 2 days after prl flashing -_-) I called the customer support just now and they said they just reset the device and I should shut it down and restart it, so anyways my question is:
I can't use my phone, I cant call, text or use web, and no one can call me, it says service not activated when i try to connect to the internet, and I cant use my voice mail either(LA 01 message something error) What should I Do?
Thanks guys.
Click to expand...
Click to collapse
The only thing that comes to mind would be for the VZW customizations to actually modify more than just PRL (but mess with other EPST settings as well). Just to confirm, did you have your phone working on Metro before this?
yes, it was working perfectly, even the mms and web were working :|
EDIT: I can call *611 and *228, oh wait i think i said that in the first post...
taha1112 said:
yes, it was working perfectly, even the mms and web were working :|
EDIT: I can call *611 and *228, oh wait i think i said that in the first post...
Click to expand...
Click to collapse
If you had 2.31 installed, the device should still be unlocked. Try running a hard reset/flashing another rom and see if that helps. I have a feeling that you will need to go into EPST and play with your MSID and MIN values and a few other things as well.
egzthunder1 said:
If you had 2.31 installed, the device should still be unlocked. Try running a hard reset/flashing another rom and see if that helps. I have a feeling that you will need to go into EPST and play with your MSID and MIN values and a few other things as well.
Click to expand...
Click to collapse
I hard reset on stock rom and didn't let the customizations run, then flashed 3.42.30 (alltell rom i think) and with out resetting the device I just put the nfsfan's rom in the sd card and flashed that, it still didn't help, can someone give me the settings for the PST.
Thanks for the reply
taha1112 said:
I hard reset on stock rom and didn't let the customizations run, then flashed 3.42.30 (alltell rom i think) and with out resetting the device I just put the nfsfan's rom in the sd card and flashed that, it still didn't help, can someone give me the settings for the PST.
Thanks for the reply
Click to expand...
Click to collapse
3.42.30 is a radio and not an actual rom. My guess would be that, unless you have them stored somewhere else, you will need to call Metro and ask them to help you re-program the phone. Couple of pointers:
a. Don't tell them that you have a Vogue (let alone a Vogue running 6.5) since they have little/no experience with WM devices.
b. Using BAFMSL, get your MSL from your device (you will need this to unlock and edit the EPST parameters. My guess is that you read the ESN to the Metro rep, who calculated an MSL, which of course did not work (here I am assuming that the ESN on your device has been cloned from another phone)).
c. What you want to get out of the rep are the numeric parameters for:
MIN (normally your phone number)
MSID
HomeSID
Don't assume that he/she will be able to guide you through the editing process because they simply won't know how. A simple "yes, go on" every time they tell you to change something will suffice. Just make sure you write the numbers down in a piece of paper.
Do this and get your numbers. If they are any different from the ones that are currently loaded, then your issue will be solved.
Just thought of one other thing. You said you went back to stock Verizon. Which radio did you have before that? And what radio did the Verizon rom take it to?
well, I had it metroflashed, and i can't do it again as i don't have any money now (only 15 years old xD), it has original ESN, does this change anything?
and btw, i can edit the epst, (the code is six 0s) or i may be wrong )
taha1112 said:
well, I had it metroflashed, and i can't do it again as i don't have any money now (only 15 years old xD), it has original ESN, does this change anything?
and btw, i can edit the epst, (the code is six 0s) or i may be wrong )
Click to expand...
Click to collapse
Nah, Metroflash via Houdinisoft does two things:
1. It will add the ESN into Metro's database and will link it to your account.
2. It may provision your phone. I say may because I have seen, more often than not, that Houdini fails to provision any device that runs WM.
Asking you again about the radios. What radio did you have prior to flashing to Verizon stock and what did the stock flash the radio to?
egzthunder1 said:
Nah, Metroflash via Houdinisoft does two things:
1. It will add the ESN into Metro's database and will link it to your account.
2. It may provision your phone. I say may because I have seen, more often than not, that Houdini fails to provision any device that runs WM.
Asking you again about the radios. What radio did you have prior to flashing to Verizon stock and what did the stock flash the radio to?
Click to expand...
Click to collapse
well I had 3.42.50 (bell i think), with super froyo 2.2, when I installed verizon stock rom it changed back to 3.37.(something), does this answer your question?
Thanks for helping me btw.
taha1112 said:
well I had 3.42.50 (bell i think), with super froyo 2.2, when I installed verizon stock rom it changed back to 3.37.(something), does this answer your question?
Thanks for helping me btw.
Click to expand...
Click to collapse
Yes, I was asking because I was afraid that you went below 3.xx.xx on the radio as this has been known to cause issues, including leaving phones completely useless.
Did you get the parameters from Metro as I suggested earlier?
well I got rid of the phone, as the representatives were not helping me at all (I talked to 5) so I am just going to buy a LG rumor touch (virgin mobile) and my other choice is Tmobile G1 but can I get it without a data plan?
taha1112 said:
well I got rid of the phone, as the representatives were not helping me at all (I talked to 5) so I am just going to buy a LG rumor touch (virgin mobile) and my other choice is Tmobile G1 but can I get it without a data plan?
Click to expand...
Click to collapse
Only if you buy it without contract (the G1, that is). Sorry that you couldn't get it to work. I am sure that it was only a matter of re-programming the device.

[Q] Samsung S4 SPRINT IMEI NULL, BASEBAND UNKNOW

My sister bought it from SPRINT US, and her friend help her to unlock it but he failed, i don't know what did he do?
And now she gave it to me for unlock, i'm surfing on the internet and i found this topic http://forum.xda-developers.com/showthread.php?t=2282683
i'm trying to unlock it, but when enter *#0011# this service mode appear, but no information display .
After that i'm checked her phone, I seen IMEI NULL, and BASEBAND UNKNOW :crying:, please help me, what should i do now for repair it ?
i know it used Qualcomm Chip, because i see the word "Qualcomm 4G" on the jack 3.5mm
will520 said:
My sister bought it from SPRINT US, and her friend help her to unlock it but he failed, i don't know what did he do?
And now she gave it to me for unlock, i'm surfing on the internet and i found this topic http://forum.xda-developers.com/showthread.php?t=2282683
i'm trying to unlock it, but when enter *#0011# this service mode appear, but no information display .
After that i'm checked her phone, I seen IMEI NULL, and BASEBAND UNKNOW :crying:, please help me, what should i do now for repair it ?
i know it used Qualcomm Chip, because i see the word "Qualcomm 4G" on the jack 3.5mm
Click to expand...
Click to collapse
The same to U: I restore stock firmware SPH-L720 , S4 my phone still lost baseband and Imei ,MEID unknown , Can anyone help me? any solution? thanks :crying:
Do you have any signal from the tower or is it a circle with a slash through it?
oscarthegrouch said:
Do you have any signal from the tower or is it a circle with a slash through it?
Click to expand...
Click to collapse
i have same problem
:crying:
If I were experiencing this, with my limited knowledge, I would flash with Odin back to stock mdc and do a full factory reset. If after that there wasn't any network connection, I'd call Sprint customer service number from a land line and ask them to walk me through programming the phone properly. I'd probably tell them the phone kept freezing up so I did a full factory reset and now the phone refuses to connect on the network. Maybe something unknown happened and something got erased during the reset and needs to be entered manually again. I'm not saying this is what you need to do but I'm saying that this is what I would do if it happened to me. I do not claim to know what I'm talking about either but it sounds like the most logical thing to me to do.
Because we didn't get a full restore for this it may be an issue.
I'll see if I can make a better package to hopefully fix that.
Bump, is there no fix for this yet?
This is why you do a efs back up
Sent from my SPH-L720 using xda app-developers app
efs backup
Try This
In the meanwhile,
Read this.its for an S2,but the same concept applies.
http://forum.xda-developers.com/showthread.php?t=1264021
Solution
Just flash old MDC tar such L720VPUAMDC_L720SPTAMDC_L720VPUAMDC_HOME.tar.md5
You should get signal back
then use DFS Tool to restore MEID & ESN & IMEI if you lost then.
maethem said:
Just flash old MDC tar such L720VPUAMDC_L720SPTAMDC_L720VPUAMDC_HOME.tar.md5
You should get signal back
then use DFS Tool to restore MEID & ESN & IMEI if you lost then.
Click to expand...
Click to collapse
Agreed. Whenever I have imei problems I reflash the modem, when you do this it rebuilds the NV files and such.
If you still feel like you need the Service Mode Menu you may need to navigate to efs/carrier/ and edit the hiddenmenu file with a text editor to ON instead of OFF . If this doesn't work then google the subject and you will find your answers.

[Q] S4 GT-I9500 can't make call "Not registered on network"

UPDATE!!!
30/08/2013
My phone can make call mow... back to normal state... but still have imei problem...
Anyone who wants to know how... why... or whatever... please, contact me through pm... leave your email for me...and please, explain your problem... I will try my best to help you out...
I am very busy look after my daughter...so please be patient if I reply your mail late...
Once again... please leave your email in my pm or I will not answer your pm or post. Sorry but I can't log in here more often...
Good luck to you all...
Angel S.
-----------------------------------------------------------------------------------------
"Original thread"
Hello everyone,
Well, back again with the problem that can't find any solution anywhere.
I've opened a thread about fake imei on this site earlier which can find a solution already. Now the imei and the S/N become original one but the phone still can't make any call. I found the thread about a patch that can fix this issue but it works with NOTE2 and S3 only... so, I'm afraid to try that with my S4 GT-I9500 since it's very hard to find a fix for its problem... I don't want another problem for my phone now...
So, the status of the phone is unlock, root, on latest stock firmware(I9500XXUBMG1), Baseband is I9500DXUBMF8,
Software status on phone: Network=Unknown, Mobile Network Type=Edge:2, Service State=Out of service...
When I check with AndroidDump the Telephony said:
IMEI=(my original IMEI)
CallState=IDLE
DataActivity=NONE
DataState=DISCONNECTED
NetworkType=EDGE
PhoneType=GSM
SimState=READY
CellLocation=[16427,50572,-1]
DeviceSoftwareVersion=01
Line1Number= (it's blank)
NetworkCountryIso=th
NetworkOperator=52018
NetworkOperatorName= (it's blank...again)
SimCountryIso=th
SimOperator=52018
SimSerialNumber= (my sim serial number)
SubscriberId=52018961057xxxx (this is my IMSI)
VoiceMailAlphaTag=VOICEMAIL
VoiceMailNumber=1802 (this is the voice mail number of my sim operator)
Now, let's go back a bit for earlier problem of my phone...
It's been stuck on Samsung logo(bootloop) because of EFS folder corrupted(Error mount efs)
Solution: I forced the efs to mount by enter the command in Terminal Emulator on Recovery mode, then the phone reboot normally with wifi connect but fake Imei(004999xxxxxxx) and S/N 00000000000. So, I can't make any call since then but can connect wifi.
After that with the fake Imei and S/N all zero I've finally found a mobile repair shop that can write the original Imei and S/N for me with the SPT Box. So, my phone has the original Imei and S/N now but when I try to make call it said "Not registered on network"
If I choose the network manually(My operator is DTAC) it will be Network(DTAC)unavailable... If set to choose automatically, it looks fine but when I attempt to call it said "Not registered on network" again...
The phone still can connect to WiFi, as usual... but can't make call...like before fix the Imei and S/N
Contacted the operator of my sim already and they said it seems to be the problem of the phone so, I have to contact Samsung... but my phone has no service with Samsung coz it's the phone from another country and it's been root already...
I've tried every way I can(found on this site and other site...) None work...
So... anyone has any idea why my phone can't make any call???... and HOW EXACTLY TO FIX IT???
Thank you again for you time and help...
Angel S.
666.NightAngel said:
Hello everyone,
Well, back again with the problem that can't find any solution anywhere.
I've opened a thread about fake imei on this site earlier which can find a solution already. Now the imei and the S/N become original one but the phone still can't make any call. I found the thread about a patch that can fix this issue but it works with NOTE2 and S3 only... so, I'm afraid to try that with my S4 GT-I9500 since it's very hard to find a fix for its problem... I don't want another problem for my phone now...
So, the status of the phone is unlock, root, on latest stock firmware(I9500XXUBMG1), Baseband is I9500DXUBMF8,
Software status on phone: Network=Unknown, Mobile Network Type=Edge:2, Service State=Out of service...
When I check with AndroidDump the Telephony said:
IMEI=(my original IMEI)
CallState=IDLE
DataActivity=NONE
DataState=DISCONNECTED
NetworkType=EDGE
PhoneType=GSM
SimState=READY
CellLocation=[16427,50572,-1]
DeviceSoftwareVersion=01
Line1Number= (it's blank)
NetworkCountryIso=th
NetworkOperator=52018
NetworkOperatorName= (it's blank...again)
SimCountryIso=th
SimOperator=52018
SimSerialNumber= (my sim serial number)
SubscriberId=52018961057xxxx (this is my IMSI)
VoiceMailAlphaTag=VOICEMAIL
VoiceMailNumber=1802 (this is the voice mail number of my sim operator)
Now, let's go back a bit for earlier problem of my phone...
It's been stuck on Samsung logo(bootloop) because of EFS folder corrupted(Error mount efs)
Solution: I forced the efs to mount by enter the command in Terminal Emulator on Recovery mode, then the phone reboot normally with wifi connect but fake Imei(004999xxxxxxx) and S/N 00000000000. So, I can't make any call since then but can connect wifi.
After that with the fake Imei and S/N all zero I've finally found a mobile repair shop that can write the original Imei and S/N for me with the SPT Box. So, my phone has the original Imei and S/N now but when I try to make call it said "Not registered on network"
If I choose the network manually(My operator is DTAC) it will be Network(DTAC)unavailable... If set to choose automatically, it looks fine but when I attempt to call it said "Not registered on network" again...
The phone still can connect to WiFi, as usual... but can't make call...like before fix the Imei and S/N
Contacted the operator of my sim already and they said it seems to be the problem of the phone so, I have to contact Samsung... but my phone has no service with Samsung coz it's the phone from another country and it's been root already...
I've tried every way I can(found on this site and other site...) None work...
So... anyone has any idea why my phone can't make any call???... and HOW EXACTLY TO FIX IT???
Thank you again for you time and help...
Angel S.
Click to expand...
Click to collapse
I have the same issue. Anyone help.
I have checked the IMEI was clear.
i dont know if this helps but i had the same problem ....the exact same problem you are having ,only its that i was having it on the note 2 , also i didnt have the warranty cause of the same reason as yours,so eventually i fixed it after 4 month ,
i first installed the miui rom, then flashed the dmg1 modem on my phone and used the ariza patc, i think it has to be done in the same order cause i had done all three of those before but to no result.maybe you can try this...
hope i helped
panda_ken said:
I have the same issue. Anyone help.
I have checked the IMEI was clear.
Click to expand...
Click to collapse
sorry for late reply...
after long time that I tried to fix my phone...I finally gave up... and use the tools to fix it... right now the phone can call, can connect wifi, use 3g, and be in normal state... if you still have problem with your phone please contact me in pm and leave your email to me...
Good luck
Angel S.
Nexsss1 said:
i dont know if this helps but i had the same problem ....the exact same problem you are having ,only its that i was having it on the note 2 , also i didnt have the warranty cause of the same reason as yours,so eventually i fixed it after 4 month ,
i first installed the miui rom, then flashed the dmg1 modem on my phone and used the ariza patc, i think it has to be done in the same order cause i had done all three of those before but to no result.maybe you can try this...
hope i helped
Click to expand...
Click to collapse
Thank u so much for ur advice... unfortunately...the ariza patch not work on S4. But thanks anyway...
Angel S.
s4 with Imei problem and show "Not registered on the network"
666.NightAngel said:
sorry for late reply...
after long time that I tried to fix my phone...I finally gave up... and use the tools to fix it... right now the phone can call, can connect wifi, use 3g, and be in normal state... if you still have problem with your phone please contact me in pm and leave your email to me...
Good luck
Angel S.
Click to expand...
Click to collapse
Hello!
I have the same problem as you.
Can you show how to resolve it ?
Please i need to resolve it ASAP.
Thanks for all!
fjramirez said:
Hello!
I have the same problem as you.
Can you show how to resolve it ?
Please i need to resolve it ASAP.
Thanks for all!
Click to expand...
Click to collapse
Please, contact through pm... leave your email... explain your problem... I will try my best to help you...
Best regards,
Angel S.
imei
Dear did you solve your problem of solving IMEI to make samsung s4 registered on network as i can not make call after download firmware i9500DXUBMF8
CAN ANY ONE HELP PLEASE AS SOON AS POSSIBLE
666.NightAngel said:
UPDATE!!!
30/08/2013
My phone can make call mow... back to normal state... but still have imei problem...
Anyone who wants to know how... why... or whatever... please, contact me through pm... leave your email for me...and please, explain your problem... I will try my best to help you out...
I am very busy look after my daughter...so please be patient if I reply your mail late...
Good luck to you all...
Angel S.
-----------------------------------------------------------------------------------------
"Original thread"
Hello everyone,
Well, back again with the problem that can't find any solution anywhere.
I've opened a thread about fake imei on this site earlier which can find a solution already. Now the imei and the S/N become original one but the phone still can't make any call. I found the thread about a patch that can fix this issue but it works with NOTE2 and S3 only... so, I'm afraid to try that with my S4 GT-I9500 since it's very hard to find a fix for its problem... I don't want another problem for my phone now...
So, the status of the phone is unlock, root, on latest stock firmware(I9500XXUBMG1), Baseband is I9500DXUBMF8,
Software status on phone: Network=Unknown, Mobile Network Type=Edge:2, Service State=Out of service...
When I check with AndroidDump the Telephony said:
IMEI=(my original IMEI)
CallState=IDLE
DataActivity=NONE
DataState=DISCONNECTED
NetworkType=EDGE
PhoneType=GSM
SimState=READY
CellLocation=[16427,50572,-1]
DeviceSoftwareVersion=01
Line1Number= (it's blank)
NetworkCountryIso=th
NetworkOperator=52018
NetworkOperatorName= (it's blank...again)
SimCountryIso=th
SimOperator=52018
SimSerialNumber= (my sim serial number)
SubscriberId=52018961057xxxx (this is my IMSI)
VoiceMailAlphaTag=VOICEMAIL
VoiceMailNumber=1802 (this is the voice mail number of my sim operator)
Now, let's go back a bit for earlier problem of my phone...
It's been stuck on Samsung logo(bootloop) because of EFS folder corrupted(Error mount efs)
Solution: I forced the efs to mount by enter the command in Terminal Emulator on Recovery mode, then the phone reboot normally with wifi connect but fake Imei(004999xxxxxxx) and S/N 00000000000. So, I can't make any call since then but can connect wifi.
After that with the fake Imei and S/N all zero I've finally found a mobile repair shop that can write the original Imei and S/N for me with the SPT Box. So, my phone has the original Imei and S/N now but when I try to make call it said "Not registered on network"
If I choose the network manually(My operator is DTAC) it will be Network(DTAC)unavailable... If set to choose automatically, it looks fine but when I attempt to call it said "Not registered on network" again...
The phone still can connect to WiFi, as usual... but can't make call...like before fix the Imei and S/N
Contacted the operator of my sim already and they said it seems to be the problem of the phone so, I have to contact Samsung... but my phone has no service with Samsung coz it's the phone from another country and it's been root already...
I've tried every way I can(found on this site and other site...) None work...
So... anyone has any idea why my phone can't make any call???... and HOW EXACTLY TO FIX IT???
Thank you again for you time and help...
Angel S.
Click to expand...
Click to collapse
queenystars said:
Dear did you solve your problem of solving IMEI to make samsung s4 registered on network as i can not make call after download firmware i9500DXUBMF8
CAN ANY ONE HELP PLEASE AS SOON AS POSSIBLE
Click to expand...
Click to collapse
Hello... please leave ur email in my pm.
Regards,
Angel S.
samsung s4
666.NightAngel said:
Hello... please leave ur email in my pm.
Regards,
Angel S.
Click to expand...
Click to collapse
dear i got fake IMEI
email is [email protected]
This is why you should always back up your EFS folder. If your IMEI ever gets lost you can restore using the EFS backup folder very easily.
666.NightAngel said:
UPDATE!!!
30/08/2013
My phone can make call mow... back to normal state... but still have imei problem...
Anyone who wants to know how... why... or whatever... please, contact me through pm... leave your email for me...and please, explain your problem... I will try my best to help you out...
I am very busy look after my daughter...so please be patient if I reply your mail late...
Once again... please leave your email in my pm or I will not answer your pm or post. Sorry but I can't log in here more often...
Good luck to you all...
Angel S.
-----------------------------------------------------------------------------------------
"Original thread"
Hello everyone,
Well, back again with the problem that can't find any solution anywhere.
I've opened a thread about fake imei on this site earlier which can find a solution already. Now the imei and the S/N become original one but the phone still can't make any call. I found the thread about a patch that can fix this issue but it works with NOTE2 and S3 only... so, I'm afraid to try that with my S4 GT-I9500 since it's very hard to find a fix for its problem... I don't want another problem for my phone now...
So, the status of the phone is unlock, root, on latest stock firmware(I9500XXUBMG1), Baseband is I9500DXUBMF8,
Software status on phone: Network=Unknown, Mobile Network Type=Edge:2, Service State=Out of service...
When I check with AndroidDump the Telephony said:
IMEI=(my original IMEI)
CallState=IDLE
DataActivity=NONE
DataState=DISCONNECTED
NetworkType=EDGE
PhoneType=GSM
SimState=READY
CellLocation=[16427,50572,-1]
DeviceSoftwareVersion=01
Line1Number= (it's blank)
NetworkCountryIso=th
NetworkOperator=52018
NetworkOperatorName= (it's blank...again)
SimCountryIso=th
SimOperator=52018
SimSerialNumber= (my sim serial number)
SubscriberId=52018961057xxxx (this is my IMSI)
VoiceMailAlphaTag=VOICEMAIL
VoiceMailNumber=1802 (this is the voice mail number of my sim operator)
Now, let's go back a bit for earlier problem of my phone...
It's been stuck on Samsung logo(bootloop) because of EFS folder corrupted(Error mount efs)
Solution: I forced the efs to mount by enter the command in Terminal Emulator on Recovery mode, then the phone reboot normally with wifi connect but fake Imei(004999xxxxxxx) and S/N 00000000000. So, I can't make any call since then but can connect wifi.
After that with the fake Imei and S/N all zero I've finally found a mobile repair shop that can write the original Imei and S/N for me with the SPT Box. So, my phone has the original Imei and S/N now but when I try to make call it said "Not registered on network"
If I choose the network manually(My operator is DTAC) it will be Network(DTAC)unavailable... If set to choose automatically, it looks fine but when I attempt to call it said "Not registered on network" again...
The phone still can connect to WiFi, as usual... but can't make call...like before fix the Imei and S/N
Contacted the operator of my sim already and they said it seems to be the problem of the phone so, I have to contact Samsung... but my phone has no service with Samsung coz it's the phone from another country and it's been root already...
I've tried every way I can(found on this site and other site...) None work...
So... anyone has any idea why my phone can't make any call???... and HOW EXACTLY TO FIX IT???
Thank you again for you time and help...
Angel S.
Click to expand...
Click to collapse
i have a same problem with this..
please help me.
[email protected]
Pls give me details for fix this problem
666.NightAngel said:
sorry for late reply...
after long time that I tried to fix my phone...I finally gave up... and use the tools to fix it... right now the phone can call, can connect wifi, use 3g, and be in normal state... if you still have problem with your phone please contact me in pm and leave your email to me...
Good luck
Angel S.
Click to expand...
Click to collapse
Hi there i have same problem and pls send me solution..
My email: [email protected]
Thanks.
If you can help me. I had the same error.
My email
[email protected]
Thanks!
Cannot Register To Network
Hi,
I am facing the same issue, can anyone please help me out ? I cannot register to network but my data services are working.
Strange
Regards
Please help me
I also have the same problem
Stock rom
Correct IMEI
NOT REGISTERED ON NETWORK :crying:
WITHOUT NOTICE, THE NETWORK ISSUE BEGAN. How did you get your calls and data back? Please help. My email is [email protected]
Greetings.
means that your phone imei has been reported stolen to some mobilephone companies.
Sent from my GT-N7100 using xda app-developers app
I think i solved this!!!
ehe12 said:
means that your phone imei has been reported stolen to some mobilephone companies.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
You were ABSOLUTELY right. I had done NOTHING wrong, my IMEI had been blacklisted by a weird mistake of a mobile company.
I'll explain my jourey, in the hopes that it can help somebody, since, I HAVE A SOLUTION for every single case of this issue.
1) When I got my gt-i9500, of course I rooted it, then i proceeed to flash PAC-ROM on it, but I had to go back to Stock (Arrow Modified Version) since PAC-ROM is FULL of glitches ans bugs.
2) After a week of being using ARROW, i got the "NOT REGISTERED ON NETWORK" problem. Not instantly, no, AFTER A WEEK OF USING AS MY DEFAULT ROM. I got really scared, since I DIDN'T MAKE A BACKUP OF MY EFS FOLDER, and when I review my IMEI, it wasn't even the 00049... generic one, it was null/null. So i shat my pants, thinking I had ruined my S4 for good. But I started reading. First i had to get my IMEI back to its original form, and then work around the network issue (THAT'S THE ORDER, ACTUALLY)
3) So I downloaded a whole bunch of modems and tried one after one, with no success, some of them put the generic IMEI on my phone, some of them got my IMEI back to null/null. I was worried and drinking industrial quantities of wine at this point. So i went for the obvious but way more boring solution. I TRIED FLASHING STOCK ROMS on my S4. I live in Perú, so I only have 2 choices to do this, and actually my carrier stock rom is not even listed on SamMobile.com (I'm on Nextel Peruvian 3G network). The 2 choices i tried, neither got my signal or my IMEI BACK. I started going desperate, but keept on reading.
4) Tried the MTK Droid Tools to recover my IMEI. I had never even used The ADB android interface before, but learned rather quickly. Got my S4 connected, shell rooted, and still couldn't change my IMEI; since MTK Droid Tools (and please trust me on this one) ONLY WORKS FOR THE CHINESSE/KOREAN VERSIONS OF THE S4. So don't even bother, you might learn ALOT about the android ADB interface, but won't fix your IMEI.
5) Finally I started downloading a bunch of Stock roms in order to get my IMEI fixed automaticaly by flashing them through ODIN. And the I stumble upon THIS ROM: http://www.sammobile.com/firmwares/3/?download=17396 WHICH SEEMED like a divine answer from heaven since, just by flashing it, got me back my ORIGINAL IMEI.
6) At this point i had discovered that INDEED the MODEM: I9500UBUBMG9 does get your IMEI back to its original state. (That's your answer). SO, I was in a Stock rom, with my original IMEI, bu had NO FREAKING SIGNAL WHAT SO EVER. STILL HAD THE "Not registered on network" FREAKING problem. So I, finally, gave up, came here, and got the answer that It might had to do with my IMEI being blacklisted. I refused to believe so, since there are this stories on the internet, that you can actually screw your EFS folder by installing a custom AOKP rom without backing it up, and that there's this "RF CAL" file that only samsung knows how to fix and once it's corrupted, you won't be able to connect to any network, ever. BUT HERE'S THE THING, THAT story IS A LIE.
7) I went to NEXTEL (My carrrier) support (They sold me the phone) today, and YES, OMG YES, my IMEI had been blacklisted, AND HERE'S THE CATCH: ANYONE (At least that can happen in my country) ANYONE, can call your mobile operator, reporting your phone has been stolen, and the op will block NOT ONLY YOUR NUMBER, but your freakining IMEI, blacklisting it, and making it IMPOSIBLE for you to get connected on ANY network.
SO Here is my conclussion to this WEIRD case:
1) If you have the NOT REGISTERED ON NETWORK and you have the WRONG IMEI issue (Meaning, your IMEI is the generic: 00049... or Null/Null) , flash via ODIN, THIS STOCK ROM: http://www.sammobile.com/firmwares/3/?download=17396, just... flash it, I DON'T CARE IF YOU'VE READ THAT YOU JUST NEED THE MODEM, I garantee that if you flash this stock rom, your IMEI will go back to its original state.
2) If your S4 is on an Stock Rom, and you have your original IMEI; and you still can't connect to your network, It means your original imei has been blacklisted, and you NEED to talk to sammy or your carrier to fix this, or contact someone who can undo this situation.
That's it. I hope that my journey helps someone that is trying to get this "NOT REGISTERED ON NETWORK" issue solved, as I've been trying to for the entire weekend. Just... don't give up. http://forum.xda-developers.com/images/smilies/good.gif
gadhafy said:
You were ABSOLUTELY right. I had done NOTHING wrong, my IMEI had been blacklisted by a weird mistake of a mobile company.
I'll explain my jourey, in the hopes that it can help somebody, since, I HAVE A SOLUTION for every single case of this issue.
1) When I got my gt-i9500, of course I rooted it, then i proceeed to flash PAC-ROM on it, but I had to go back to Stock (Arrow Modified Version) since PAC-ROM is FULL of glitches ans bugs.
2) After a week of being using ARROW, i got the "NOT REGISTERED ON NETWORK" problem. Not instantly, no, AFTER A WEEK OF USING AS MY DEFAULT ROM. I got really scared, since I DIDN'T MAKE A BACKUP OF MY EFS FOLDER, and when I review my IMEI, it wasn't even the 00049... generic one, it was null/null. So i shat my pants, thinking I had ruined my S4 for good. But I started reading. First i had to get my IMEI back to its original form, and then work around the network issue (THAT'S THE ORDER, ACTUALLY)
3) So I downloaded a whole bunch of modems and tried one after one, with no success, some of them put the generic IMEI on my phone, some of them got my IMEI back to null/null. I was worried and drinking industrial quantities of wine at this point. So i went for the obvious but way more boring solution. I TRIED FLASHING STOCK ROMS on my S4. I live in Perú, so I only have 2 choices to do this, and actually my carrier stock rom is not even listed on SamMobile.com (I'm on Nextel Peruvian 3G network). The 2 choices i tried, neither got my signal or my IMEI BACK. I started going desperate, but keept on reading.
4) Tried the MTK Droid Tools to recover my IMEI. I had never even used The ADB android interface before, but learned rather quickly. Got my S4 connected, shell rooted, and still couldn't change my IMEI; since MTK Droid Tools (and please trust me on this one) ONLY WORKS FOR THE CHINESSE/KOREAN VERSIONS OF THE S4. So don't even bother, you might learn ALOT about the android ADB interface, but won't fix your IMEI.
5) Finally I started downloading a bunch of Stock roms in order to get my IMEI fixed automaticaly by flashing them through ODIN. And the I stumble upon THIS ROM: http://www.sammobile.com/firmwares/3/?download=17396 WHICH SEEMED like a divine answer from heaven since, just by flashing it, got me back my ORIGINAL IMEI.
6) At this point i had discovered that INDEED the MODEM: I9500UBUBMG9 does get your IMEI back to its original state. (That's your answer). SO, I was in a Stock rom, with my original IMEI, bu had NO FREAKING SIGNAL WHAT SO EVER. STILL HAD THE "Not registered on network" FREAKING problem. So I, finally, gave up, came here, and got the answer that It might had to do with my IMEI being blacklisted. I refused to believe so, since there are this stories on the internet, that you can actually screw your EFS folder by installing a custom AOKP rom without backing it up, and that there's this "RF CAL" file that only samsung knows how to fix and once it's corrupted, you won't be able to connect to any network, ever. BUT HERE'S THE THING, THAT story IS A LIE.
7) I went to NEXTEL (My carrrier) support (They sold me the phone) today, and YES, OMG YES, my IMEI had been blacklisted, AND HERE'S THE CATCH: ANYONE (At least that can happen in my country) ANYONE, can call your mobile operator, reporting your phone has been stolen, and the op will block NOT ONLY YOUR NUMBER, but your freakining IMEI, blacklisting it, and making it IMPOSIBLE for you to get connected on ANY network.
SO Here is my conclussion to this WEIRD case:
1) If you have the NOT REGISTERED ON NETWORK and you have the WRONG IMEI issue (Meaning, your IMEI is the generic: 00049... or Null/Null) , flash via ODIN, THIS STOCK ROM: http://www.sammobile.com/firmwares/3/?download=17396, just... flash it, I DON'T CARE IF YOU'VE READ THAT YOU JUST NEED THE MODEM, I garantee that if you flash this stock rom, your IMEI will go back to its original state.
2) If your S4 is on an Stock Rom, and you have your original IMEI; and you still can't connect to your network, It means your original imei has been blacklisted, and you NEED to talk to sammy or your carrier to fix this, or contact someone who can undo this situation.
That's it. I hope that my journey helps someone that is trying to get this "NOT REGISTERED ON NETWORK" issue solved, as I've been trying to for the entire weekend. Just... don't give up. http://forum.xda-developers.com/images/smilies/good.gif
Click to expand...
Click to collapse
it's so amazing that the mobile company staff have so much power, isn't it? I thought the report process should be a bit more formal, with a note from the policeman or something. Otherwise it's so easy to get fxxked up for doing nothing...
IMEI prob
.Im totally lost! I lost my IMEI when i check it says 004999...... thats a fake IMEI! and i cant call anyone or message or whatsapp anyone! My email is [email protected] . Really really need your help!
666.NightAngel said:
Please, contact through pm... leave your email... explain your problem... I will try my best to help you...
Best regards,
Angel S.
Click to expand...
Click to collapse

[Q] Samsung galaxy s4 no IMEI and more

Yesterdag I received a Samsung Galaxy S4 I9500 from a friend.
He said the phone came from India, but he was sure he was unlocked.
After putting in the SIM card, the phone did nothing, it didn't recognize the SIM and didn't even ask for a PIN Code.
So I thought that he was locked, I wanted to use *#0011# to go in ServiceMode and unlock the phone. But after going into the ServiceMode, it didn't show any options at all. It was just a screen with ServiceMode on top.
I know there are other codes to come in ServiceMode but even these wouldn't work.
After that, I did *#06#, and a little popup came on the screen with "IMEI null/null"
I found the fix on the internet for this, but even this was without succes.
I tried several other roms and modems, but that didn't give me any progress.
Does anyone has an idea how to fix this? I really don't know what to do anymore.
The phone is brand new. Nothing has happened with it.
Thanks in advance!
Flash one STOCK ROM in Download Mode using Odin 3.09
*EDIT: If after these steps the imei still null/null then the problem is hardware. U will have to let ur phone in SAT (Technical Service Assistant)
I find that almost impossible to believe. In my experience with the Galaxy series of phones over the past couple of yrs, IMEI's do not disappear for no reason all by themselves without anything being done to the phone. 'Your friend' has left out a bunch of information here.
goands said:
Nothing has happened with it
Click to expand...
Click to collapse
Joku1981 said:
Flash one STOCK ROM in Download Mode using Odin 3.09
*EDIT: If after these steps the imei still null/null then the problem is hardware. U will have to let ur phone in SAT (Technical Service Assistant)
Click to expand...
Click to collapse
I have already done that . Without succes
MistahBungle said:
I find that almost impossible to believe. In my experience with the Galaxy series of phones over the past couple of yrs, IMEI's do not disappear for no reason all by themselves without anything being done to the phone. 'Your friend' has left out a bunch of information here.
Click to expand...
Click to collapse
Hello, thanks for the fast reply.
I don't think so, he unboxed it, tried a sim card. After he saw the sim wasn't read at all.
He gave the phone to me ..
He came straight out of the box without a IMEI number in the phone.

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