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When my phone is sitting idle (screen off) it will randomly decide to power itself off. Has anyone else noticed this? Any ideas on what could be causing it?
The Balvenie said:
When my phone is sitting idle (screen off) it will randomly decide to power itself off. Has anyone else noticed this? Any ideas on what could be causing it?
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you mean randomly power itself ON, right?
if that is the case, it's normal, it just mean it woke up to connect to the internet, to get updates of news, emails, or whatever it was scheduled to pick up
nope. i mean it randomly turns itself off. this topic is being discussed over on the att captivate galaxy forum section.
interesting, so it's going from stanby mode, to complete OFF... nope never seen that happen to my i9000 model
yep totally powered off... completely sucks... looks like there are a bunch of ppl that have this issue with the captivate on att. $10 says its some lame piece of software that att puts on your phone that's causing the problem.
it's possible, i've read here a few users having crazy power issues (battery draining very fast) with their SGS i9000, but after wiping it out clean, to start anew, then the power problem is gone away.
so yes, a software could cause something weird like that.
Factory reset and so far so good
Hey guys,
I use a Galaxy S here in Hong Kong and I had the same random shut down issue constantly happen when my screen went off...
I tried everything, check temperature of cpu, etc. etc. and nothing worked, it just got worse and worse.
I even changed the battery to use the spare one that came with this. Still problematic.
Used SET CPU to limit the cpu to 400mhz, still problems.
Finally I did a factory reset and so far so good.
I only have the original system installed with the Remember the Milk app installed.
24 hours, no problems.
Installed AppBrain app.
Then I installed 3G WatchDog
12 hours, no problem.
Then I installed Paperdroid
12 hours, so far no problems at all.
If I run into an issue I'll post it here. But I think it definitely was a software issue.
Update - it randomly shut down on me
Alright guys, it shut down on my randomly today in the afternoon......
I dont know if it's the re-charging that screwed it up?
Because after my factory reset, last night was the first time i charged it....
Hmmm
This happened to me too - two days in a row until noon it would shut down two or three times - i uninstalled SetCpu and for now (24 hours) it hasn't happened again. I am not sure if it was the one responsible but it started happening after i installed two programs and i uninstalled them after it started happening. I uninstalled Visual Task Switcher first but on the next day it turned off again, then i unsinstalled SetCpu and it hasn't happened again - maybe some wrong profile settings but i didn't feel like experimenting
I had this issue once too in about 40 days.
I was reading an sms and then i turned into standby and put it in my pocket. Later, maybe 40 minutes i came home and my phone was completely off. I do not remember if i had to take out the battery before to get it on again.
I was wondering why it happened. Maybe it was caused by an app i had opened. Battery still was at 40%.
But since it only occured once in 40 days i doesn´t bother me.
Interesting you mention this as it just happened to me today for the first time. I took it out of my pocket and wtf? The phone was off. Very strange... Using the i9000 on the stock Eclair rom.
Should send back for warranty
Sent from my GT-I9000 using XDA App
software clash?
Well the phone suddenly switched off for me, but this time I turned off APPBRAIN and so far so good.
In fact, I came across an app called NoLED and since it kind of keeps ht phone on, while I have it on my desk, I'm able to be notified of stuff and so far with that, the phone hasnt' shut off.
I'm still experimenting with what works, but try turning off AppBrain and see if you still have the random shut off issue....
i use app brain all the time to keep my apps in sync
not the cause of the problem, that's for sure
my phone can last a whole day even with app brain running
OP, do you have MSN Talk installed on your phone? I have this same problem, seems to happen more when I am running MSN talk in a low signal area.
«try a new sim card. «Could be faulty. «i am on my 3rd phone and all of them had this same problem. «i bought a new sim card 4 days ago, and hasnt happened since. «but then again, this problem usually happens to me once every 3rd-5th day anyways, so i dont know if i am in the clear yet.
Me too, shutdown everyday
Hi guys
After upgrade OS to I9000ZSJG4, Phone random shutdown everyday.
Yep still shuts down
Tried keeping AppBrain off, still shuts down.
Used NoLED so the screen kind of stays on, still shuts off..
So far shut off on me after 40 hrs... this is really stupid.
I am this close to taking it back, but I genuinely think it's a software issue than a hardware issue...sigh
Anyone have any luck figuring this out?
Same problem no solution yet
Hi
I too have the same problem, haven't found any solution yet.
The temperature etc is all good, there is no pattern in shutdown issues.
I have tried factory reset and no new application, it still shut down while using in built browser.
I had the same thing happen to me while skiing in Whistler last weekend. It died twice. I attributed it to the cold. I normally use a 3000mah battery up there, but left it back the house that day. Afterwards while charging in the car and even charging it at home it died prematurely again. It was the eBay aftermarket variety 1500mah knock off. I have since changed back to the Samsung OEM battery. I haven't had an issue with it since. My assumption is that the knock offs in my case cannot handle the heat cycles of charging and then the cold as well as the original. Or they have a limited lifespan, well below OEM specs. I am now only using the 3000mah battery on the weekends to hedge my bet on the quality of manufacture, as it seems to be from the same factory as the 1500.
I kept my phone on charging and watched a movie. After the movie got over I noticed that my phone drained its battery rather charge itself. I thought that the quad core suck battery while playing videos. I switched the power saving mode on later. It still didn't charge. I then thought that there is something wrong.. I then switched wifi off with power saving enabled and data off.. and then locked the screen and slept thinking it'll charge up by morning. I woke up just to find out that my phone didn't charge at all. And the processor was awake all the time. I've attached a screen shot. Someone please help me. I am on omega 4 with a theme by nitrox I believe.
Sent from my GT-I9300
kill all running apps, hard reboot. Tried that yet?
I did a reboot.. no help.. I'll try factory reset. Do you've any idea why the signal bar became yellow instead of green?
Sent from my GT-I9300
I know this has been discussed plenty of times but I just have some more questions of my own I'd like to ask.
So my N4 just switches off over night after being charged to like 95-100%.
It is usually fully charged (green LED) but won't turn on if I want to wake the screen.
I have to hold the power button for like 5 seconds for it to switch off. Then I am able to boot it again.
If i just unplug the charger, wait like 30s to a minute, the screen will wake, it works as usual. But the phone restarted (!!!) without any boot animation or anything. Just like nothing happened. If I then go into settings -> battery you can see the phone switched on just a minute ago.
This is happening like everynight for me now, so I had to use my old phone as an alarm clock as I slept in quite a few times actually
I searched like all forums and tried everything but I cannot dissolve this issue.
I even turned off deep sleep in dev options and stuff alike, monitored temperatures and stuff. Nothing conclusive though.
So I just have no idea why this keeps happening.
It happened with different roms and different kernels. Root or not rooted.
A friend of mine has a N4 as well and he does not have this problem at all. He does not have a custom rom flashed or anything.
But I read on other forums that even users with stock rom had this problems.
I think this is a quite common problem with the Nexus 4 device, isn't it?
Anyone solved it yet? Or does at least know the CAUSE for this?
I mean srsly there is like nothing on the forums..
Is it software related? Hardware related? Did I **** something up?
Is this a valid reason to send my phone back to google and get a new (working) one?
Everything else just works flawlessly. I mean the N4 with PA on it works so smooth like a charm.
I DO NOT WANT TO GIVE IT BACK!
noone? really?
I don't remember this being a common problem, though maybe I missed something.
If I was you I would wipe everything and re-flash stock. Then if it still happens return the phone, it shouldn't be doing that and I wouldn't put up with that if it was my phone. But it's your choice.
Sent from my Nexus 4
I have the same problem and I believe that this and similar issues are becoming increasingly mentioned on various sites on the net. XDA tread - http://forum.xda-developers.com/showthread.php?t=2077148 which gives some idea as to what people are doing to get to the bottom of the problem.
There is further info here - https://code.google.com/p/android/issues/detail?id=35139 which starts with Sleep of Death issues on JB4.1.1 (on the Galaxy Nexus but has more recently focused on the Nexus 4).
Initially the problem occurred maybe 3 times a week. I'm running a Stock N4 and whether stock or custom does not seem to make any difference.
I re-flashed a stock image and thought I had solved the problem. The phone ran okay for a few weeks and then reverted to random SOD's normally at night whilst charging. If I use airplane mode at night I have no problems. It has also become unresponsive/deep sleep on three occasions during the day. More recently I have stopped leaving wifi enabled unless I need it I no longer use airplane mode and have not had any further problems --- so far ---
For me at least, the problem might be wifi related.
This happened to me this morning. I have my phone on charge every night and it probably hits 100% about 3am every morning. I have the alarm set at 7am to wake me, and has done every morning since I got it last month. However I have now slept in twice (this morning was catastrophic) due to waking up to find my phone was switched off and my alarm subsequently didnt sound!! I have wifi left on, but all my apps are closed down, and only the alarm app running.
To switch it back on I have to hold the down the power button for in between 5-10 seconds for it to reboot.
Does anyone know why this is happening? The Nexus 4 is perfect in every other way, I'm gutted to find a fault after raving so much about it!
Same thing is happening to me every night !
I have the same problem, but it happens sporadically, so I never know when I'm going to end up sleeping in. It's infuriating.
It just happened again this morning. I had Wi-Fi disabled, so I know it has nothing to do with that.
Tronno1 said:
I have the same problem, but it happens sporadically, so I never know when I'm going to end up sleeping in. It's infuriating.
It just happened again this morning. I had Wi-Fi disabled, so I know it has nothing to do with that.
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Sounds like a rogue app is triggering the phone to crash or something?
Have you tried a factory reset?
This bs caused me to be late to a final exam... I was so mad when I woke up and saw that it was 2 hours later than the time my alarm was set to sound.. Only started happening with 4.4+ updates.
Sent from my Nexus 4 using xda app-developers app
Factory reset?
Sent from my Nexus 4, while driving in my Evo9.
Hey man,
My girlfriends nexus 4 did this as well and she got it RMA'd with no questions asked and a brand new one sent out, they told her to do a factory reset; this worked for a few days then went back to normal again.
- Sent from my Nexus 7
Charging cable
I have had this problem eventually with every android phone I've ever owned but it seems by replacing the charging cable with a new one the problem goes away. It seems that there is a weird thing with android where if the cable doesn't sit completely snug or straight the battery can charge but the phone won't realize this and go to sleep. Also seen the opposite happen where the phone thinks that the battery is charging and in fact it hasn't. When you unplug it suddenly goes from full charge to nothing. Haven't seen that last one on my Nexus 4 yet though. So I would try replacing the cable (not necessarily the charger) usually worked for me on other phones. Also I would suggest not to leave the phone and cable hanging off the end of a table. Make sure it's in enough that it sits flat. I think this is how I slightly bent mine.
Hi everyone im new to the forums and recently got my note 3 last week on Thursday. I have the Tmobile version.
When I charge the phone when the device is completely turned off and it fully charges and the red LED turns green, I turn on my phone and my battery percentage shows 99%, but if I charge while the phone is on then itll charge too 100%.
Another issue that I am having is that my battery dies qquicky. I don't know if this has something to do when I first got the phone because I didnt charge it once I had got the phone and once I did get the phone I factory reseted it so that I could go through the initial setup (you know the menus that tell you to put your language, wifi, gmail etc.)
I have everything turned off I have my brightness always set to 0 I don't use auto brightness. I only increase the brightness when im outside in the sun. I have auto syncing completley turned off I only have notifications from apps such as Facebook, instagram and other apps.
I Don't have anything running in the background nor do I have any wakelocks happening.
My battery life right now is at 85% I was using the chrome browser since this morning starting at 7:10am its now 8:48am. Im a heavy user I guess because I use the web Brower a lot. On the second day that I had the device I was using the web constantly it total time was 8 or 8 and a half hours with 5 and a halfs of screen on time.
I really don't wanna go and exchange the device because this is the only issue that im having and I already have everything that I want setup and am accustomed to this phone but if its the devices problem and not the battery than I have no choice but to exchange.
Im hoping that you guys on xda will be able to help me out thanks in advance
I forgot to inform you guys that I also have gps and location services completely turned off aswell
15% for 1.5 hr of continuous surfing...thats not bad...so wats the issue? u wan the batt to last a week of continuous use?
Teleported from my SM-N9005 from The Enterprise
dcracks said:
15% for 1.5 hr of continuous surfing...thats not bad...so wats the issue? u wan the batt to last a week of continuous use?
Teleported from my SM-N9005 from The Enterprise
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Im not trying to make it last that long lol but shouldn't it last a little bit longer compared to what others are getting and how quickly it decreased this morning? I mainly juss wanna know if this is normal or if its an issue that I need to fix
xavierbaxter95 said:
Hi everyone im new to the forums and recently got my note 3 last week on Thursday. I have the Tmobile version.
When I charge the phone when the device is completely turned off and it fully charges and the red LED turns green, I turn on my phone and my battery percentage shows 99%, but if I charge while the phone is on then itll charge too 100%.
Another issue that I am having is that my battery dies qquicky. I don't know if this has something to do when I first got the phone because I didnt charge it once I had got the phone and once I did get the phone I factory reseted it so that I could go through the initial setup (you know the menus that tell you to put your language, wifi, gmail etc.)
I have everything turned off I have my brightness always set to 0 I don't use auto brightness. I only increase the brightness when im outside in the sun. I have auto syncing completley turned off I only have notifications from apps such as Facebook, instagram and other apps.
I Don't have anything running in the background nor do I have any wakelocks happening.
My battery life right now is at 85% I was using the chrome browser since this morning starting at 7:10am its now 8:48am. Im a heavy user I guess because I use the web Brower a lot. On the second day that I had the device I was using the web constantly it total time was 8 or 8 and a half hours with 5 and a halfs of screen on time.
I really don't wanna go and exchange the device because this is the only issue that im having and I already have everything that I want setup and am accustomed to this phone but if its the devices problem and not the battery than I have no choice but to exchange.
Im hoping that you guys on xda will be able to help me out thanks in advance
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hmm from my opinion of it is when u charge a phone which is completely off. after you fully charge your phone and unplug the charger it takes more energy to power on the phone.Therefore it is recommended to charge by not switching off the phone or running any apps or games while charging it and let it charge.
MxFadzil92 said:
hmm from my opinion of it is when u charge a phone which is completely off. after you fully charge your phone and unplug the charger it takes more energy to power on the charger.
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But is it normal and does it happen to your guys device?
xavierbaxter95 said:
But is it normal and does it happen to your guys device?
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normal in what? off-ing your phone while charging and when you turn back it on from 100% to 99 %?
MxFadzil92 said:
normal in what? off-ing your phone while charging and when you turn back it on from 100% to 99 %?
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Yea is it? When my phone is completley turn off and its fully charged and when I unplug it and turn it on it shows 99% instead of 100%.
xavierbaxter95 said:
Yea is it? When my phone is completley turn off and its fully charged and when I unplug it and turn it on it shows 99% instead of 100%.
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it is normal. like i said never ever turn off your phone while charging it as it consume much more energy or power to turn it back on. and for a newer phone always let it die completely to 0% and let it charge fully until 100% without turn off the phone. it takes awhile before the battery being callibrated
It is normal. The GN3 drop from 100% to 99% very fast compared to the GN2.
MxFadzil92 said:
it is normal. like i said never ever turn off your phone while charging it as it consume much more energy or power to turn it back on. and for a newer phone always let it die completely to 0% and let it charge fully until 100% without turn off the phone. it takes awhile before the battery being callibrated
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I let the battery die down to 1% lastnight and then turned it off b4 it turned itself off. But I read that it was bad to let the battery die down to 0 though.
xavierbaxter95 said:
I let the battery die down to 1% lastnight and then turned it off b4 it turned itself off. But I read that it was bad to let the battery die down to 0 though.
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its normal. its a battery protection method i first saw in S3 if i remember correctly.
the usage you mentioned earlier seems reasonable to me. you will need to use the phone longer to get an idea of how much battery certain apps will take.
BTW, you can use reading mode to reduce the battery drain even further.
to do that, click on the more settings icon in notification drawer, long press the reading mode icon, turn it on, press the pencil icon then select the app or apps that you use most with screen on. you will notice that the screen gets a red tint when u use this mode, but for me it does save a bit more battery than normal mode.
i use it with whatsapp, music and chrome.
hope that helps!
I let my phone fully die to where it turn itself off and pluged it in the charger and turn it back on once it fully charge I unpluged it and started using it its at 95%, and has been on for 37 mins with 32 min on screen time I updated 3 apps went on facebook and instagram for a quick bit. I dont think thats normal
xavierbaxter95 said:
I let my phone fully die to where it turn itself off and pluged it in the charger and turn it back on once it fully charge I unpluged it and started using it its at 95%, and has been on for 37 mins with 32 min on screen time I updated 3 apps went on facebook and instagram for a quick bit. I dont think thats normal
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Looks normal to me. My N3 decreases quickly from 100% to 90% then decreases slowly.
I'am not an heavy user : a few calls, a few sms/mms, facebook, twitter, web thru apps like magazine or flipboard, calendar and task usage, mp3 (around 20 min), no gps or location (only if needed), phone mode at night in order to use alarm on morning ...
My N3 lasts 3 days (last time was 3 days et 8 hours !) where my N2 was down after 2 days or less usage.
I finally upgraded from S5 to Note 4, I've had my phone now for 2 weeks but I have a problem!
If the phone is asleep (I mean screen off and I haven't touched it) after around 2 hours, it's like it's powering itself off! Because when I put the screen on, the samsung boot logo comes on, not the first galaxy note 4 screen but the second one. After that I can unlock the screen, so it doesn't really reboot completely because otherwise I would have been forced to unlock my Sim-card.
I'm rooted and I've tried different roms, norma v26, batman, black dog, apocalypse.. but now I'm very satisfied with AstraDream UX. Also I've tried flashpoint kernel but I'm satisfied with Ramkernel. But it doesn't matter what I run, the problem always occur. For example, this morning I missed my alarm clock.
I attached a screenshot where you can see that the phone went off around 3 am, I locked it a half hour earlier. Then I woke up 07.50 am and as you can see, the battery drained a lot. I had like 95% then in the morning it was 60 something.
On betterbatterysaver I can't see anything because it restarts its counting from boot, but on GSam, it says that since full charge, the device been on 4-5 o clock am. But it was full charged at midnight.
Someone who know about this problem? Or someone who know a good log program so I can see what's going on?
Isaac_T said:
I finally upgraded from S5 to Note 4, I've had my phone now for 2 weeks but I have a problem!
If the phone is asleep (I mean screen off and I haven't touched it) after around 2 hours, it's like it's powering itself off! Because when I put the screen on, the samsung boot logo comes on, not the first galaxy note 4 screen but the second one. After that I can unlock the screen, so it doesn't really reboot completely because otherwise I would have been forced to unlock my Sim-card.
I'm rooted and I've tried different roms, norma v26, batman, black dog, apocalypse.. but now I'm very satisfied with AstraDream UX. Also I've tried flashpoint kernel but I'm satisfied with Ramkernel. But it doesn't matter what I run, the problem always occur. For example, this morning I missed my alarm clock.
I attached a screenshot where you can see that the phone went off around 3 am, I locked it a half hour earlier. Then I woke up 07.50 am and as you can see, the battery drained a lot. I had like 95% then in the morning it was 60 something.
On betterbatterysaver I can't see anything because it restarts its counting from boot, but on GSam, it says that since full charge, the device been on 4-5 o clock am. But it was full charged at midnight.
Someone who know about this problem? Or someone who know a good log program so I can see what's going on?
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Looks like you've got the dreaded emmc problem! Search and you will find!
Sent from my SM-N9500 using Tapatalk
robmeik said:
Looks like you've got the dreaded emmc problem! Search and you will find!
Sent from my SM-N9500 using Tapatalk
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I don't think so, because everybody who have that problem describe that their phone reboots completely several times or they can't boot or they get error message. Also I checked emmc check and it passes. My phone only reboots if the screen has been locked for more than 2hours, and it doesn't completely reboot, just a fast reboot.
It's like it's not completely off because I can press home button, then the phone starts from Samsung logo and then I'm in, no sim card pin either.
if you leave it plugged in does it reboot after few hours of inactivity? If not then maybe try another battery.
raul6 said:
if you leave it plugged in does it reboot after few hours of inactivity? If not then maybe try another battery.
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No, plugged in it doesn't reboot. I was thinking it was a battery thing, because one day it suddenly fast drained from 25% to 15% and then suddenly it died.
So I got a second battery when I bought the phone and I tried that one, and I got a better battery life and I thought no reboot problems.
But then, during a call after around 1hour, it did the same thing and rebooted to the samsung logo. Also during another call, when I unlocked the phone and opened Textra it rebooted.
Another day I saw it reboot during inactivity for around 15min after a full charge and now yesterday it rebooted when I was going to enter Google Home.
So now I'm back at stock and running stock kernel, so far so good.
You should try wake lock application and use partial wakeup to keep your device from freezing