Sorry for the repost - Galaxy S 4 Q&A, Help & Troubleshooting

so my sister has an att galaxy s4. And she started having this problem with it only booting into download or factory mode. So after two days of struggling I finally got it to boot normally only after doing the download mode button combo, and selecting for it to cancel the boot. Then it kept on doing it after every boot so I thought i would flash the stock firmware from odin. This did not work as well and I kept getting "fail". Now I did an over the air update and as far as I can tell, it is still having the issue. Also I cannot get into recovery with the button combo to delete the cache. Thanks for the support and any help would be greatly appreciated as I do not know where to go with this. 
Sent from my HTC One using XDA Free mobile app

Also should mention that she dropped it in soup. I think it might be the charging port because the 'docked' notification also appears while on and not docked. Also phone when powered down automatically powers up back into download mode and the onto way to get it back is to do the button combo.
Sent from my HTC One using XDA Free mobile app

Dropping it in soup !!!!! Will not have helped it.Remove battery put it in a bag of rice to abosrp moisture.

Carub_Sunn said:
Also should mention that she dropped it in soup. I think it might be the charging port because the 'docked' notification also appears while on and not docked. Also phone when powered down automatically powers up back into download mode and the onto way to get it back is to do the button combo.
Sent from my HTC One using XDA Free mobile app
Click to expand...
Click to collapse
Sounds to me your volume down button is hanging. When you press volume down and power it up it goes into safe mode. Also you need volume down buton to boot into download mode.
Screw it open and clean it.
Clean your usb port with 99% pure alcohol and a toothbrush. That always works for me when I pour beer into my usb port.

Lennyz1988 said:
Sounds to me your volume down button is hanging. When you press volume down and power it up it goes into safe mode. Also you need volume down buton to boot into download mode.
Screw it open and clean it.
Clean your usb port with 99% pure alcohol and a toothbrush. That always works for me when I pour beer into my usb port.
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Click to collapse
Dear Mr. @Lennyz1988 ,
Best reply i seen today , hahaha , i cant imagine you pouring beer in you usb port....
BTW is not redundant using alcohol to clean alcohol??

Sorry I should have mentioned all of the specifics. I would consider myself pretty darn good with this stuff. It's just this one kinda stumped me for a few hours and I was already thinking about cleaning it. And yes my sister already put it in rice so I'm thinking that something got crossed or there was a small short cause it thinks it's connected to a factory cable when it most certainly isn't.
Sent from my HTC One using XDA Free mobile app

Related

PLEASE help me..

I went to install the new samsung update. I've used odin and never had many problems, but it didnt start the donwload, i removed the usb cable (while on the download screen on phone). Unplugged again, unresponsive to odin. Turned off phone and now when i turn it back on I get icon of PHONE ! Computer
I can't search for anything, because it's saaying the search is down for 5 minutes (10 minutes ago) . I know there is info on here for this but can someone tell me or point me where the correct link is so i dont mess up the phone.
THANKS!!
Just redo the download procedure,ie turn off phone, plug in the usb and hold vol and power
Sent from my SGH-T959 using XDA App
rizzxx7 said:
Just redo the download procedure,ie turn off phone, plug in the usb and hold vol and power
Sent from my SGH-T959 using XDA App
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Click to collapse
I took out battery, phone is off, plugged in usb cable and I get the icon of the phone with exclamation point and PC. I never was able to get to download mode without using adb reboot download, but obviously now, i cant get to adb because it doesnt find the device anymore.
Don't worry about the icon, just do the same procedure and it'll do on download mode
Sent from my SGH-T959 using XDA App
But you can't because it doesnt see the device... im freaking out...
after you pull the battery and put back in, hold down the up and down volume buttons, THEN plug the usb in WHILE holding the volume buttons.
just imaging the icon with the phone and the pc is the battery icon... and do the same procedure... you will get to download mode again. and restart your computer and try.
That happened to me and just replaced my phone with tmobile and got a brand new one, yrust me nothing works when is in that image I gave up and called tmobile.
Sent from my SGH-T959 using XDA App
were you on eugene373's hybrid rom? I was and now it wont take any update old or new it either freezes or goes dark NOT TO BLAME EUGENE373 i love his work and I am just trying to find a common denominator
neva dinova said:
were you on eugene373's hybrid rom? I was and now it wont take any update old or new it either freezes or goes dark
Click to expand...
Click to collapse
I was on Vibrant9 (I liked that one the best).
I hope I didnt kill this, if I did, then many people are going to
I've had my phone with this icon numerous times and had no problems getting back to download mode, like the previous poster said, just pretend its the battery icon and repeat the steps
Sent from my SGH-T959 using XDA App
it took about 25 tries but it finally worked may we should odin to old stock first then new stock,
eortizr said:
just imaging the icon with the phone and the pc is the battery icon... and do the same procedure... you will get to download mode again. and restart your computer and try.
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Click to collapse
Nope, this is not working, did this 10 times. I put battery back in, hold up.down then plug usb while holding, the screen keeps coming back the same. But like i keep saying, i was NEVER able to get to download mode before. Must have tried it 200 times.
take the battery out, put it back in. Plug the device and when you see the icon, hold vol up and down and power, as soon as the screen goes black remove your finger from the power button, but KEEP holding the vol. buttons until the dl screen comes on
Batt and cable off, plug cable hold buttons then battery in.
Remember u broke it u bought it, but ofcourse tmo will have to fix something U broke.
98classic said:
Batt and cable off, plug cable hold buttons then battery in.
Remember u broke it u bought it, but ofcourse tmo will have to fix something U broke.
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Click to collapse
oh well, no matter what i try , it keeps going back to same screen. This is freaking frustrating. In my reading on here, there seems to be some people that are not able to get into donwload mode from the buttons. If this is the case for me, do i have ANY other options then bringing it to be Tmobile. I have only had the phone for 3 weeks, but i really want to get it resolved without bringing it in, i have lots of stuff on phone (i have backup off the phone).
Try all the steps here if you haven't already:
http://forum.xda-developers.com/showthread.php?t=771247
Just call tmobile your gonna pop a vein trying to fix this just don't tell them you rooted your phone lol.
Sent from my SGH-T959 using XDA App
redwolf313k said:
Just call tmobile your gonna pop a vein trying to fix this just don't tell them you rooted your phone lol.
Sent from my SGH-T959 using XDA App
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Click to collapse
Should I call them or just go into a store with the box and all and say, the phone shut off then when i pushed power, this came on.. I cant believe this happend.
redwolf313k said:
Just call tmobile your gonna pop a vein trying to fix this just don't tell them you rooted your phone lol.
Sent from my SGH-T959 using XDA App
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Click to collapse
You know that they can probably fix it and that its not really BRICKED then when they find out that he had Superuser.apk, they'll add a fee to his bill and that would be even worse.

[Q] HELP REALLY NEEDED my vibrant dies

Sorry for my english - i was connect my phone to ODIN and when it was 50 % compleete acsidently phone drop to floor and usb cable unpluged and...f..ked.Now i cant turn it on in download mode,on the screen i have text with red letters
Try turning the phone off and disconnect the USB and hold both volume rockers and insert the USB. ?
Sent from my SGH-T959 using XDA App
You need to remove the battery, plug in usb, hold both volume buttons, then reinstall battery. That will force d/l mode. Then odin
Sent from my GT-I9000 using XDA App
Lol, I never understand these stories. "So I was using ODIN and everything was going great until I accidentally threw my phone across the room into a bucket of water, now what" Sorry this is just the most third type of post I've just read, yes you must try that procedure above to fix.
joe.kerwin said:
Lol, I never understand these stories. "So I was using ODIN and everything was going great until I accidentally threw my phone across the room into a bucket of water, now what" Sorry this is just the most third type of post I've just read, yes you must try that procedure above to fix.
Click to expand...
Click to collapse
Something similar has happend to me. I have a blackberry in addition to my android device, and I was using application loader to install a new OS. My dog decided to run after a fly. Runs past me, catches his leg on the USB cord. Yanks the usb cord right out the computer and sends the Blackberry flying in the middle of flashing a new os!
So i'm sure this happens more than you would think!
Check around for guides on how to fix that. Search function's there and all. But there's a link in my signature.

Help Save My Continuum from Death!

Alright, so my Continuum has been bricked for some time now. I was attempting to root and install a custom recovery through ODIN but got messed up somewhere along the way and in effect bricked my Continuum. It wont turn on, wont indicate charging and wont do anything else I try to get it to do. I'm reaching out to you Continuum experts who know something about ODIN or un-bricking so I can potentially bring my Continuum back to life. I loved that phone, but my stupidity ruined the fun. I'm thinking that if there's some way to re-enter download mode that might help. Thanks everyone!
There is a sticky thread about bricking your phone. It says enter the irc and wait. There isn't enough info given to decipher the problem. And if you can't get into download mode, I don't think you really can't do much but take it in to Verizon. But there may be hope.... in the irc.
Sent from my SCH-I400 using xda premium
Sorry, what's IRC?
Lol
It's in the sticky.
Sent from my SCH-I400 using xda premium
To get into download mode, try pulling your battery and holding the power button for 20 seconds. Then put the battery back in and try download.
Release your inhibitions, feel the rain on your skin, no one else can feel it for you. only you can let it in - Natasha Bedingfield
Txwolf1980 said:
To get into download mode, try pulling your battery and holding the power button for 20 seconds. Then put the battery back in and try download.
Release your inhibitions, feel the rain on your skin, no one else can feel it for you. only you can let it in - Natasha Bedingfield
Click to expand...
Click to collapse
Sorry, what are the button combinations for download mode? I should also mention that I have absolutely no way of knowing whether or not my battery is even charged anymore because they phone does nothing when I plug it into the charger. In fact, my computer doesn't even recognize when I plug the phone in.
Alright, so I guess the first answer to my question is actually getting into download mode. I'm attempting to charge the battery as we speak.
to enter download mode, hold the volume down button down while hitting the power button to turn the phone on
turboblue385 said:
to enter download mode, hold the volume down button down while hitting the power button to turn the phone on
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Click to collapse
Thanks for the quick reply! I tried your method multiple times, but it doesn't work. Any other ideas?
Sent from my HTC_Amaze_4G using Tapatalk
sportsinger75 said:
Thanks for the quick reply! I tried your method multiple times, but it doesn't work. Any other ideas?
Sent from my HTC_Amaze_4G using Tapatalk
Click to expand...
Click to collapse
Can you get into irc?
Webchat.freenode.net
Channel is #samsung-continuum
Either let me fly or give me death. Let my soul rest, or take my breath. - DMX
If the volume down/ power button combo doesn't work to get into download mode, try this: unplug the usb cable, take the battery out, then hold the volume down button and plug the usb cable into the phone. That should bring you into download mode.
rowdyw said:
If the volume down/ power button combo doesn't work to get into download mode, try this: unplug the usb cable, take the battery out, then hold the volume down button and plug the usb cable into the phone. That should bring you into download mode.
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Click to collapse
Tried that too...doesn't work. Ugh.
Sent from my HTC_Amaze_4G using Tapatalk
Not sure if you're still looking to fix this, but try to make a download mode jig, or buy one, like they use on the GSM variants of the SGS phone lineup. It works on the CDMA models, but usually isn't needed. If that doesn't work, you may be able to try the Fascinate un-brickable mod, though I don't know if that will work or not.

[Q] Very strange S4 problem... Please help!

Hi All! I apologize for making a question just joining the site but I am desperate! My S4 turned off randomly last night and won't turn on/charge. The weird part is that if I disconnect and reconnect the battery, the phone tries to turn on, show me initial screen and then go black. Keep in mind I did NOT touch the power button! The device, by itself, Turns on and then goes black. If I leave VolDown button pressed, and NOTHING else while connecting the battery, I get to Download Mode automatically, but after a couple seconds, the screen goes black again. I am desperate, my local Sprint stores haven't opened yet, so I can't go to them. Any and all help is Greatly appreciated!!
(P.S. Any way to recover data like pics etc from the phone?)
Sounds like your power button is stuck. You can try to pry it out to make your phone usable, but as long as you're under warranty Sprint should fix it rather easily.
Sent from my SPH-L720 using Tapatalk
frostedunit said:
Sounds like your power button is stuck. You can try to pry it out to make your phone usable, but as long as you're under warranty Sprint should fix it rather easily.
Sent from my SPH-L720 using Tapatalk
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Click to collapse
+1 on this. if you gave a safety pin, rin it around the edge od the power button to see if you can unstick it.
power button stuck...yea use a needle to ory it out then clean around it... all else fails, id try a new batt.. OR if your trying to charge off a laptop or a weak 500ma charger., by nature alot of.times the phone wants to boot whenever it detects a charger connected, but in your case the batt is to dead to stay on and the charge is too weak to.keep it on.. therefore simulating a " bootloop "... if this is the case, you need to find a 1ma or 2ma charger...
but.id try the checking the button first.
Sent from my SPH-L720 using xda app-developers app
frostedunit said:
Sounds like your power button is stuck. You can try to pry it out to make your phone usable, but as long as you're under warranty Sprint should fix it rather easily.
Sent from my SPH-L720 using Tapatalk
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Click to collapse
VandyCWG said:
+1 on this. if you gave a safety pin, rin it around the edge od the power button to see if you can unstick it.
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Click to collapse
chris-allen said:
power button stuck...yea use a needle to ory it out then clean around it... all else fails, id try a new batt.. OR if your trying to charge off a laptop or a weak 500ma charger., by nature alot of.times the phone wants to boot whenever it detects a charger connected, but in your case the batt is to dead to stay on and the charge is too weak to.keep it on.. therefore simulating a " bootloop "... if this is the case, you need to find a 1ma or 2ma charger...
but.id try the checking the button first.
Sent from my SPH-L720 using xda app-developers app
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Click to collapse
Thanks for the reply guys! I had some time to head over to my local Sprint shop, because insurance. Technician said it's a known issue, and that changing some internals (audio port, charge port etc) fixes the problem. Although this was not the case for me, I'l be getting a replacement on Tuesday. That being said, I would still like to get my info off of this phone. Any suggestions on the workaround of that power button? Thanks in advance!
adamscott38 said:
Thanks for the reply guys! I had some time to head over to my local Sprint shop, because insurance. Technician said it's a known issue, and that changing some internals (audio port, charge port etc) fixes the problem. Although this was not the case for me, I'l be getting a replacement on Tuesday. That being said, I would still like to get my info off of this phone. Any suggestions on the workaround of that power button? Thanks in advance!
Click to expand...
Click to collapse
As for getting your stuff off, sounds like Sprint might be the only way. Maybe you could mount your S4 to a computer and see if it will let you get stuff off.
VandyCWG said:
As for getting your stuff off, sounds like Sprint might be the only way. Maybe you could mount your S4 to a computer and see if it will let you get stuff off.
Click to expand...
Click to collapse
Tried mounting, phone won't turn on so it wouldn't get recognized by the computer. I'll try prying out the power button to see if that fixes anything...

Dead motherboard?

Got a couple s4s that won't do anything. ..won't even show the Samsung splash screen for its entirety. ..switched batteries no luck....what's causing them to seemingly fail?
Sent from my SGH-M919 using XDA Free mobile app
Could you provide some additional information? How did you acquire these S4's? Do you know their history? Were they non-functioning when you got them? Can you put them into download mode. Have you tried flashing stock firmware?
One I bought myself the other was brought to me by a customer. Mines was working fine root with safestrap, nj4...idk about his but both experience the same symptoms. Won't turn on with the Power button. Nor charge when plugged in. Will only attempt to boot when battery is inserted. Mines would show the Samsung custom padlock, his the original Samsung s4 logo. Both shut off before the logos dissappear on their own.
Sent from my SGH-M919 using XDA Free mobile app
None won't make it to download or recovery mode..I even charge the batteries in this working s4 I'm using as we speak so I know the batteries are good.
Sent from my SGH-M919 using XDA Free mobile app
There's not much you can do yourself if you are unable to get the phones into download mode. Normally, when there is some sort of life in the phone, such as seeing the logo, etc, then it is recoverable. But you need to get into download mode.
I don't know the S4 very well as I've never had one apart, but on the SII the power button is soldered onto the mother board. On the SII, the symptoms of a failed power button include the exact symptoms you describe on your phones, the power button ineffective but boots when battery inserted. That could be similar on the S4 I suppose. Also, the fact you can not get into download mode or recovery mode, both of which require the power button, suggests that the button is faulty.
I was unable to find a replacement part for an S4 power switch with a quick search, or any info. You might look into a service like mobiletechvideos.com. They offer power button repair for the S4 for $40.00. I can highly recommend Jeff Groce, the owner.
trouty said:
One I bought myself the other was brought to me by a customer. Mines was working fine root with safestrap, nj4...idk about his but both experience the same symptoms. Won't turn on with the Power button. Nor charge when plugged in. Will only attempt to boot when battery is inserted. Mines would show the Samsung custom padlock, his the original Samsung s4 logo. Both shut off before the logos dissappear on their own.
Sent from my SGH-M919 using XDA Free mobile app
Click to expand...
Click to collapse
My S4 is having this same issue. It's the power switch. You can try opening the phone and cleaning it with a cotton swab and alcohol, pressing the switch to make sure it gets any debris out of the switch. Otherwise, it may be possible to try pressing the button a few times, then remove and put the battery back in. If it doesn't turn on automatically, plug it in while holding volume down, and then hit cancel when download mode comes up. It will boot and run fine as long as you don't press the power button.
It takes many tries to get it to start like this, and it may be easier to just remove the switch from the board. There are definitely replacements available, I've seen a video of someone replacing it but it requires soldering tools of course.
took the ****in button off im as good as gold...may i recommend gravity screen for those with screw power buttons? put that gyroscope to work ppl.
trouty said:
took the ****in button off im as good as gold...may i recommend gravity screen for those with screw power buttons? put that gyroscope to work ppl.
Click to expand...
Click to collapse
Glad you got it working. I have gravitybox installed so I just set long presses of menu and back to Power Menu and Sleep respectively. Works great for me.

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