Ever since the last OTA update I have been fighting frequent (5-6 times a day) system crashes. This will happen in a any app, or when I am using the dialer. It happens most frequently in Chrome, but I think that's because that is my most used program. When it crashes the screen goes black and comes back up with the main screen, Bluetooth disconnects and reconnects and the main screen has to reload. It's not a reboot just a crash and recover. I took it to Best Buy and had them reflash the ROM, clear the cache, and take the phone back to factory. The OTA downloaded and installed. I'm completely stock, no weird apps, mostly just business use. Crashes in banking app, holiday inn app, strava, garmin, dialer, chrome, no pattern or reason. Anyone have any ideas or suggestions? Could the SD or SIM card be causing this?
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I've had my Galaxy Tab (Verizon edition) now for under a week. Naturally, that means I've been installing apps on it every day.
Last night an issue cropped up that turns out to be a deeper problem than I thought.
To start, I'd randomly see a force close for the built-in Google Maps app. Force closes aren't necessarily unusual, but this was force closing every 10 seconds or so. And it wasn't running. No sign of it in any of the task manager or application manager or running services areas. Yet, it was crashing.
(Don't worry, the fun doesn't end there.)
So, I suspected the last couple of apps I installed and uninstalled them (more on this later). The problem didn't go away. Around this time, other apps started crashing randomly -- often without a force close (much more like how iOS apps crash -- a return to the home screen).
The crashing always coincides with a single short vibrate then a triple-vibrate about 5 seconds later when the app closes or the force close dialog comes up. This happens in nearly any app -- from the home screen (less common) to the Browser, maps, settings, gmail, 3rd party apps, etc.
But wait, there's more...
I wasn't observant enough the first time to notice that the suspected apps were never uninstalled. Now no app will actually install. When I perform the uninstall, everything seems fine. Until I reboot. Then the app is back, fully functional.
None of the apps are installed to the SD card. The device is not rooted. The device claims just over a gigabyte of internal memory free, and slightly under half the SD card free.
Anyone see any of this behavior? I'm hoping to avoid doing a factory reset -- while also unsure that it would even do anything if something else is wrong. And the two issues (crashing and uninstalls-not-sticky) aren't necessarily related.
This isn't my first Android device, either... I haven't seen this or anything like it on the G1, N1, Droid, Evo, Archos, or any other device, for that matter.
Thoughts? Ideas? Musings? Questions?
[Update: Device was replaced. If it wasn't a hardware problem, it was still good enough to prompt the retailer to replace it. They easily accepted, "The factory reset doesn't work." as a reason.)
Sounds to me like there is something wrong with the internal memory chip. I would return the device within the DOA warranty if I were you.
Seems that it probably is a hardware issue.
I tried a factory reset (which appears to be a very convenient way to boot in to recovery mode, BTW) and it was only able to delete a portion of data. All of the apps are still there, all the data, etc. (The SD card aside, the factory wipe doesn't touch that.)
So, back it goes for exchange!
I just started having the same problem today and I have not installed any new apps although I did update date my existing apps a few days ago. My phone is rooted but by your discription that's not the cause.
I did reset my phone and I formated my SD memory. I also use a code that I found to reset the phone to factory and reset everything. Non of this has solved the problem.
I'm still trying and I'll let you know it I have any positive results.
I'm on a Galaxy S Vibrant with 2.2 Firmware, Froyo and a 2.6.32.9 kernel
My epic is on the stock rom, just rooted. I have made no changes to the phone and the only recent changes were installing winamp and the market update. All of sudden the media scanner, at startup, never finishes and hangs until I force close it. My apps won't update, they download but hang at installing and after several reboots there is no change. The phone randomly makes the sound of lost signal twice in a row as if it looses signal and then finds it again right away even though I have full bars and this has never happened before. Also, CacheMate hangs until i force close it when I tried to clean out the cache to see if that would fix the market issue I was having. So out of nowhere, the market issue (apps not updating), media scanner hanging, and apps not working. Im just hoping that either someone knows what this could possibly be cause from or if im just going to have to hard reset my phone. I do have a backup from clockwork, but unfortunately it is quite old and I might as well just reset everything if it comes down to that. Thanks for the help.
Hi. I foolishly updated to NK1 a month or so ago assuming there was a root. Since the update, I've been having some really annoying basic functionality problems with my Note 3 (outside of it feeling sluggish overall). I've gotten around keyboard freezes, input lag and general f-ups in the Messenger app by switching to Textra. The now nonexistent haptic feedback was "fixed" by increasing the vibration length for each key on the keyboard. For some apps, I've sideloaded an old version to get them to behave like they did before the update. However, there are a few other issues that I'm hoping someone may have some ideas how to fix.
1) YouTube will constantly error out when trying to load a video and my subscriptions list. The white circle will just spin and spin until it finally gives me a "video cannot load" error. If a video won't load, it won't load no matter how many times I click on it to refresh it. I'll have to either close the app and reopen it, or for the really difficult times, restart my phone. Also, if I shrink the app rather than close it when I'm done, no videos will play when I reopen the app unless I close it or restart my phone.
2) The stock camera clears its settings whenever it feels like it. Auto flash, face detection and image stabilization will randomly turn from "on" and "auto" to "off."
3) All of the web browsers (Opera, Chrome, default browser) and Google Maps just randomly hang for about 2 minutes as they try to load data from Wi-Fi and 4G signals. It's similar to what happens with YouTube but they eventually fix themselves after these long hiccups.
4) Often when the backlight turns off before the phone is going to sleep and I touch the screen to keep it awake, the backlight gets stuck in its turned off state, making it hard to see the screen. The only way to get around this is to put the phone to sleep and then wake it up. It does this at least a few times a day.
5) Pulling down the notification bar will sometimes randomly cause my phone screen to start flashing between the notification bar and the lock screen. I have to do a hard reset when this happens.
Thanks in advance for the help! I'm sorry this post is so long. I hate this update and am seriously considering going to HTC.
Have you tried a factory reset?
I have not. I was trying to avoid that if possible and use a last resort.
macschwag14 said:
I have not. I was trying to avoid that if possible and use a last resort.
Click to expand...
Click to collapse
It's probably your best option. But first try clearing data in the offending apps. Or making sure the apps are updated, or even unibnstalling and reinstalling the apps.
My stock S7 exhibits random reboot behavior. 1-2x per week. Once in a while it happens 2x in one day. Once it a while it happens at the most inopportune time, like when I'm trying to take a picture of an event. When the reboot occurs usually it boot loops several times (and the phone gets warm while this is happening) and then finally stops. For the first year or so of owning the phone, no reboot problems. I did see the unmounted SD card notification issue that others reported (with a Samsung SD card). A while after the nougat update and after the 1 yr warranty period of course....random reboots. Also after the boot loops stop and I'm able to use my phone again, my Spotify login is lost and I have to re-download my playlists that I had saved locally. This is a real PITA if I'm traveling and not near any wifi connection.
Any ideas?
I've done the following:
- factory reset twice
- removed the SD card, not using it anymore -> I could consistently get the phone to reboot when scrolling through my pics in google photos. I do not get this behavior anymore with the sd card removed
- install a minimal amount of apps
I've read countless search results from Google search results and nothing has solved my problem. I'm past the 1 yr warranty period. I called a local shop and was told the cost of replacing the mainboard pretty high, I'm better off just getting a new phone...which I would like to avoid. Today I disabled the built in weather app to never refresh. I have little hope that this will fix my problem, we'll see.
I don't have any launcher apps. No games. Basic apps like Bank of America, Evernote, Flixster, Spotify, Swiftkey, Todoist, Logitech Harmony, etc. I disabled the built in Amazon app and installed the Amazon app from the google play store.
I have the same problem. Also after almost 1 year I am now getting random reboots. Especially but not exclusively uwhen using google maps. Mine is still under warranry.
Update: did a factory reset via recovery, working fine again.
Overnight while charging, my phone decided to bootloop until the battery died. Woke up to a warm phone that would not power on for about 20 min. I put the phone on a gel ice pack and now it's finally on. Uninstalled and disabled a bunch of apps, always on display, bluetooth etc. Just need this thing to stay alive until I can trade it in for the new Pixel.
Hi folks,
I let my phone (6T, international version, completely stock never rooted), update to Android 11 this morning.
One thing is bugging me so far: at random times, I'll get brief flashes of some other window popping up momentarily (too fast for me to see what it is), and then it goes away. But it throws games into pause mode and takes me out of the flow.
What's causing this and how do I turn it off?
Welll this is not a normal behavior, so noone know why and how. Seems android 11 is not yet stable for us. I rolled back to android 10 on my 6T mclaren
Progress update: this problem seems to have resolved itself. I think it may have had to do with each app gradually settling in. A few reboots and some hours later the phone seems stable, though I'm having a few smaller issues like my phone icon left my home screen, I've now got TWO "Contacts" apps, and other minor stuff.
More update... the popups are back. I think they happen frequently after a reboot then settle down over time. I will keep an eye on it and report back anything I find in case it helps others.
Partial solution: I filmed what was going on in slow motion and despite my hand being in the way I saw the popup said "Gallery kee" presumably "Gallery Keeps Closing" or something like that. I don't use the Gallery app so I disabled it in Settings\Apps. Let's see if the problem keeps up. Maybe other apps are also contributing, and I'll have to address them one by one.
After a full day and another reboot for unrelated reasons, I can confirm that disabling the Gallery app fixed the problem. Not a single popup since I disabled it. Since I never use Gallery, only Google Photos, for me it's no loss. Probably a cache wipe would have sufficed as well. I did a a full cache wipe today to address a Gmail issue, and at some point I'll re-enable Gallery and see if the problem recurs despite the cache wipe.