[Q] Need some help - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Rooted a friends note 3 so he could be free from lock down and now he wants the note 4. Tried to unroot it by using the feature in supersu and uninstalled safestrap and when i went to show him how to wipe it in stock recovery it wouldn't go to the recovery. Trying to avoid using a computer if possible and Odin back. Anything I can do?
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OK I think I know why I couldn't get into stock recovery but I have another question. Is unrooting using supersu and wiping data and factory reset good enough to send the phone back in for trade if I didn't install any roms just rooted or will I need to Odin back to stock?
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I generally find that it is easiest to use Odin and the stock firmware (make sure it is the right firmware for the version of android that is on the phone). It will remove root and put the phone back to the condition it was in when it was purchased.

OK so I used Odin and got his phone back to stock but it seemed to have deleted every photo he has taken in the past 5 months. Does anyone know of a way to get them back without having to root his phone again?
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Related

uninstall twrp custom recovery and unroot and factory restore.

hello, I need help understanding how to uninstall twrp custom recovery and going back to stock custom recovery. i want to unroot and factory restore so I can update my s4. I really never took a lot of advantage of root with roms and stuff. I guess I really don't need it. but I don't want to brick my phone. exactly what do I do?
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ahura999 said:
hello, I need help understanding how to uninstall twrp custom recovery and going back to stock custom recovery. i want to unroot and factory restore so I can update my s4. I really never took a lot of advantage of root with roms and stuff. I guess I really don't need it. but I don't want to brick my phone. exactly what do I do?
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Just odin and install stock rom
Lo
polish_pat said:
Just odin and install stock rom
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Yes, use Odin. I assume you have an i337 and you don't have mf3 installed. Get the mdl stock firmware from sammobile.com. You'll have to register but its free. You'll download a zip file. Use 7-zip to extract the .tar.md5 file. Use that file in Odin, PDA. Only have auto-reboot and f.reset checked in Odin. That will install the stock firmware and recovery on your phone.
Edit, a word of caution. As of now, there is no way to reverse your decision of wanting the mf3 update. Once you update you will not be able to put a custom Rom or recovery on your phone. There is limited benefit, my opinion no benefit, to the up grade. Yes you can put apps on your ad card, but only the apps and not the data do you don't save much space. It also take about a gig of additional space just for the update.
so it will be as if you just took it out of the box brand new, right? I don't want any files from twrp or anything to stay on the phone. I accidentally factory restored one time when rooted.... then after starting up the "new" device, the setup worked until one step which didn't allow me to surpass it... i used Odin and followed a youtube vídeo to unroot. also, will it restore my SD card...? if I take out the SD, will it be readable after I put it back in after the startup of the "new" device? thanks. and lastly, does it matter if ive freezes any apps via titanium backup? I've freezed the att updater so the update wouldn't remove root. thanks for your help guys. (yes I'm using the att i337 model.)
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ahura999 said:
so it will be as if you just took it out of the box brand new, right? I don't want any files from twrp or anything to stay on the phone. I accidentally factory restored one time when rooted.... then after starting up the "new" device, the setup worked until one step which didn't allow me to surpass it... i used Odin and followed a youtube vídeo to unroot. also, will it restore my SD card...? if I take out the SD, will it be readable after I put it back in after the startup of the "new" device? thanks. and lastly, does it matter if ive freezes any apps via titanium backup? I've freezed the att updater so the update wouldn't remove root. thanks for your help guys. (yes I'm using the att i337 model.)
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It will not factory reset your phone, it will simply reinstall stock firmware, stock recovery and rom. You'll have to factory reset once youre done to wipe everything
ahura999 said:
so it will be as if you just took it out of the box brand new, right? I don't want any files from twrp or anything to stay on the phone. I accidentally factory restored one time when rooted.... then after starting up the "new" device, the setup worked until one step which didn't allow me to surpass it... i used Odin and followed a youtube vídeo to unroot. also, will it restore my SD card...? if I take out the SD, will it be readable after I put it back in after the startup of the "new" device? thanks. and lastly, does it matter if ive freezes any apps via titanium backup? I've freezed the att updater so the update wouldn't remove root. thanks for your help guys. (yes I'm using the att i337 model.)
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Odin will over write any of your frozen files you froze to avoid the upgrade. Factory reset will also delete your apps. Any pics, music, etc will not be deleted.
And yes to your sd card, it should still be readable. Odin shouldn't touch the external card.
jd1639 said:
Odin will over write any of your frozen files you froze to avoid the upgrade. Factory reset will also delete your apps. Any pics, music, etc will not be deleted.
And yes to your sd card, it should still be readable. Odin shouldn't touch the external card.
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and to unroot? another question, once I factory restore, and it starts up brand new, can I root, delete all bloatware, and unroot to use phone e normally? and isn't there a thing you're supposed to do to clear how many times you've rooted or not? I remember doing something with a tutorial I used that reset the count.
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ahura999 said:
and isn't there a thing you're supposed to do to clear how many times you've rooted or not? I remember doing something with a tutorial I used that reset the count.
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I believe you're referring to Triangle Away?
bo8 said:
I believe you're referring to Triangle Away?
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yes thank you
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jd1639 said:
Lo
Yes, use Odin. I assume you have an i337 and you don't have mf3 installed. Get the mdl stock firmware from sammobile.com. You'll have to register but its free. You'll download a zip file. Use 7-zip to extract the .tar.md5 file. Use that file in Odin, PDA. Only have auto-reboot and f.reset checked in Odin. That will install the stock firmware and recovery on your phone.
Edit, a word of caution. As of now, there is no way to reverse your decision of wanting the mf3 update. Once you update you will not be able to put a custom Rom or recovery on your phone. There is limited benefit, my opinion no benefit, to the up grade. Yes you can put apps on your ad card, but only the apps and not the data do you don't save much space. It also take about a gig of additional space just for the update.
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Correct file?
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ahura999 said:
Correct file?
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If you're trying to Odin back to stock, the .tar.md5 file is correct.
jd1639 said:
If you're trying to Odin back to stock, the .tar.md5 file is correct.
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this will delete twrp files right? I have a folder named twrp with a backup... should i delete it? and is there any chance of bricking my phone by flashing stock rom?
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ahura999 said:
this will delete twrp files right? I have a folder named twrp with a backup... should i delete it? and is there any chance of bricking my phone by flashing stock rom?
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It will delete twrp and put the stock recovery on. There is always a chance of a brick when you flash. If you do flash it it'll probably take 10 to 20 minutes so let it do it's thing. Don't panic and unplug anything. Time goes by real show while you're waiting. I just flashed Odin today on my device and it seemed to take forever.
jd1639 said:
It will delete twrp and put the stock recovery on. There is always a chance of a brick when you flash. If you do flash it it'll probably take 10 to 20 minutes so let it do it's thing. Don't panic and unplug anything. Time goes by real show while you're waiting. I just flashed Odin today on my device and it seemed to take forever.
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is there an easier way to unroot my device and go back to stock everything... i DO want all data deleted off of my phone. it doesn't matter to me... all I need are my photos. I don't care about apps or data
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ahura999 said:
is there an easier way to unroot my device and go back to stock everything... i DO want all data deleted off of my phone. it doesn't matter to me... all I need are my photos. I don't care about apps or data
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This is the only way to put the stock firmware and recovery on and return it to stock. Your pictures should still be there, but I'd back them up to some where else.
jd1639 said:
This is the only way to put the stock firmware and recovery on and return it to stock. Your pictures should still be there, but I'd back them up to some where else.
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so anything to specifically do... step by step instructions? do I put the phone on download mode or something? I'm sorry. I'm watching tutorials and trying to put piece by piece together
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anybody? please help. I know I'm being a pest and impatient but I just want my phone fixed.
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ahura999 said:
anybody? please help. I know I'm being a pest and impatient but I just want my phone fixed.
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Here's a guide it's not specifically for the i337 but hopefully helps http://forum.xda-developers.com/showthread.php?p=26056924
ahura999 said:
anybody? please help. I know I'm being a pest and impatient but I just want my phone fixed.
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jd1639 said:
Here's a guide it's not specifically for the i337 but hopefully helps http://forum.xda-developers.com/showthread.php?p=26056924
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Click to collapse
understand that you will likely have to boot into stock recovery and factory reset after the odin flash in order to boot past the samsung splash screen.
I would like to thank everyone from the bottom of my heart. I'm back on stock everything, unrooted. I want to remove bloatware first though. If I root, and delete all the bliarware I dont want through tibu, and later unroot, will the ota for i337 bring back the bloatware? Once again thanks everybody
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Unrooting question... Sort of

Ok so my SGH-I337 S4 is rooted using Motochopper and is still stock ROM, just rooted. I did it so I could make Google Wallet work on AT&T, which was successful. Now AT&T has an OTA update that I want. So I will have to unroot. I already have the stock ROM download that I can flash via Odin to unroot. But what will happen to the apps I have installed that require root, like Titanium Backup, ROM manager, etc. Will they automatically be removed or just stop working? Also, has anyone had any experience with the Universal Unroot app? That would sure be easier. But my main question remains: what does Unrooting do to apps that are installed that require root privileges?
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When you user Odin you'll have to do a factory reset or you'll get into a boot loop. So by by apps. Your tibu backup file will still be there, but just in case copy it to your pc before hand. The apps that require root will not work until you re-root.
Hi highly recommend you don't get the ota. Even though it's root able it's very dangerous to do so.
What I will say, if you want the update is to go here http://forum.xda-developers.com/showthread.php?p=43963746 and you will have the benefit of the OTA and not lose the root and custom recovery, and all the app will work! You will not upgrade the bootloader. Once you updated the bootloader is not coming back!
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I don't understand why you get a boot loop. I once soft bricked a phone and used Odin to flash a md5.tar of a stock ROM. The phone rebooted and I saw my wallpaper and all my apps and data intact. I have seen threads on Unrooting that describe using Odin that way. They all said that doing a factory reset afterword is if you want to delete all your apps and data like if you sell your phone or just want it as it was out of the box
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feetr2c said:
I don't understand why you get a boot loop. I once soft bricked a phone and used Odin to flash a md5.tar of a stock ROM. The phone rebooted and I saw my wallpaper and all my apps and data intact. I have seen threads on Unrooting that describe using Odin that way. They all said that doing a factory reset afterword is if you want to delete all your apps and data like if you sell your phone or just want it as it was out of the box
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what device were you using?
That was my S3
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feetr2c said:
That was my S3
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thats interesting. were you on stock when you soft bricked it?
many, many...many users commonly have to wipe data/factory reset after flashing stock via odin. sometimes they can get away with just a cache wipe. not often, though.
I had used (can't remember his name) Galaxy S3 Toolkit to root the phone. Interestingly, Root Checker said I was rooted, but Titanium Backup wouldn't install... It said I needed root access... Hmmm.... Later when I went to unroot using the same S3 Toolkit, I did something wrong. The phone would boot but stick at tiny little letters in the upper left of the screen that I *think* said recover. I messaged the developer of the Toolkit and he sent me a link to download the original AT&T stock ROM. He told me how to use Odin and check the PDA box. I did it and it fixed my phone.
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I had rooted my S3 using the Galaxy S3 Toolkit by (can't remember his name). Interestingly enough, Root Checker said I was rooted but yet Titanium Backup wouldn't install... Said it needed root access... Hmmm.... When I tried to unroot using the Toolkit, I did something wrong and the phone rebooted with little Teeny letters in the upper left corner of the screen that I *think* said recover. I messaged the developer of the Toolkit and he sent me a link to the AT&T stock ROM. He told me how to use Odin and check the PDA box. I did and it fixed my phone
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thats why i asked if you were still on stock when you used odin. most users are not, which is ultimately what requires them to factory reset in recovery.
I wonder if universal unroot is trustworthy
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All that would happen to your rooted apps is they wouldn't have root privileges anymore, which means they ultimately won't work as expected. I would recommend uninstalling them before you update. You may also be able to do a full unroot via SuperSU or one of the other superuser apps.
NOTE: Your phone may not update even after unrooting. You may have to do a factory reset first. I don't know why, I'm not a developer. I'm just speaking out of my own experience from the past.

[Q] Getting Back To Stock

i have rom installed but my idiot ass forgot to backup operating system so i now have no way to factory restore please help Galaxy S4 Sph-l720....I want it back to original out of box
If you can DL this to computer. Boot to download mode...from turned off device hold volume down and power then select yes by pushing up volume...then use odin to flash the mk2 tar...should be back to full stock unrooted
http://forum.xda-developers.com/showthread.php?p=49213024
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[Q] Need help with VZW Note 3

Hi I rooted my brothers Verizon Samsung Note 3 which was on 4.4.2 NC4, Installed the safestrap recovery and have setup Hyperdrive on rom slot 1. My problem is when I try to access the stock rom slot it hangs at the Verizon logo. I've pulled the battery and same result time after time. I flashed a prerooted de-odexed 4.4.2 nc4 stock rom to the stock slot and it still hangs at the Verizon screen. Today I tried to do a factory wipe on the stock rom slot to see if I could flash another rom to it and it said it could not mount /system and /systemorig. Can anyone provide some info as to how I go about fixing this so he can have his stock rom back? Thank you.
Odin back to a stock ROM, non-rooted. If you want to, you'll have to start the root process from scratch.
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That's what I figured the answer would be. I do have a 4.4.2 NC4 non rooted stock to flash. Thank you for your help.
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One thing you might try first. I don't know about your initial problem getting stuck at the boot screen. But I tried the other day to do a complete wipe and wound up with the "unable to mount" errors. I had to go into the Mount screen in safestrap and uncheck all boxes, then recheck everything. For some reason, I had to click the System box several times to get the checkmark to show up. Might be worth a shot. Helped me avoid the hassle of having to odin back to anything
When I setup the 1st custom rom on the sd card I accidentally did a full wipe and after that I've been getting unable to mount errors like you stated. I will try that this weekend when I see him. Thanks again for the help and I'll report back with the results.
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Clicked system for 10 minutes and the check mark will not show up.
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Sorry to hear that. I wish I knew more about the error. Or the "mounting process" that seems to have failed. It was only by luck that I figured it out on mine. I was already downloading the files to odin my phone back and start over when I lucked out. Figured I would pass it along before you had to lose all you had done. But I'm not sure what else you can do at this point. Maybe someone else will chime in.
I was able to successfully recover from a "hang at the Verizon logo" soft-brick on my NC4 4.4.2 Note 3 by following the directions in this thread: http://forum.xda-developers.com/showthread.php?t=2483380 It seems like it might be worth a shot.
I tried flashing 4.4.2 NC4 non rooted and now it just hangs at the Verizon screen. When it boots up it still shows the custom logo under the Samsung Note III logo as well. What can i do or is it time to get a new phone? Thanks.
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MustangCobraGTMan said:
I tried flashing 4.4.2 NC4 non rooted and now it just hangs at the Verizon screen. When it boots up it still shows the custom logo under the Samsung Note III logo as well. What can i do or is it time to get a new phone? Thanks.
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i'm having all the same issues you are... I cant even install new custom modified or non note 3 apks... you may have to factory reset one more time after ODIN.
I can't even get into recovery to factory reset it. We destroyed it. Lol. Just going to buy a new phone.
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Replaced the phone but I'd still like to see if I can fix this one.
Does anyone have a prerooted 4.4.2 NC4 tar.md5 or other tar.md5 that I could flash in Odin? I have tried the stock 4.4.2 NC4 tar.md5 and it still just hangs at the Verizon screen and it just reboots when I try to enter recovery to factory wipe it. I have the 32g pit file already. Thanks.
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[Q] Returning to stock on rooted phone with a black screen.

I need to send my device (ATT galaxy s4) back to Asurion. I already received the new one. The problem is the screen is burned out. Not from a drop or anything, just simply burned out. Will I get into trouble for sending it back rooted? Will they see it being that the screen doesn't work? How can I return it to stock without having access to the screen?
You can attempt to get it in download mode and use Odin to flash the stock firmware. If Odin recognizes the device you're probably I'm download mode
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jd1639 said:
You can attempt to get it in download mode and use Odin to flash the stock firmware. If Odin recognizes the device you're probably I'm download mode
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Thank you! I ended up doing this about 5 minutes after I made the post but I couldn't figure out how to delete the post.

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