I'm trying to replace my 32gb black Nexus 5 and have been waiting a month for it to come back in stock since a rep told me it will be back in stock soon. I messaged them back a few days ago and they have just told me that they wont be produced anymore so they only offer refurbished ones.
Here is the email:
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I've removed my name and the senders name except for the first letter since I'm still trying to get a replacement and don't want anything to go wrong.
So.. If this is true.. for anyone thinking about not getting the Nexus 6 because its too big and getting a Nexus 5 instead.. looks like you have to hunt it down in retail shops since its not going to be produced anymore.
RedBlueGreen said:
I'm trying to replace my 32gb black Nexus 5 and have been waiting a month for it to come back in stock since a rep told me it will be back in stock soon. I messaged them back a few days ago and they have just told me that they wont be produced anymore so they only offer refurbished ones.
Here is the email:
I've removed my name and the senders name except for the first letter since I'm still trying to get a replacement and don't want anything to go wrong.
So.. If this is true.. for anyone thinking about not getting the Nexus 6 because its too big and getting a Nexus 5 instead.. looks like you have to hunt it down in retail shops since its not going to be produced anymore.
Click to expand...
Click to collapse
Look again . its in the playstore
Sent from my Nexus 5 using XDA Free mobile app
monkeypaws said:
Look again . its in the playstore
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Yeah. UK Playstore is out of stock for all 32gb models. Since the Nexus 6 is not out yet they aren't going to remove it are they? They still have the 16gb to sell.
That's weird. The US play store shows both 16gb and 32gb black versions in stock. Maybe they are just selling off whats left?
Schoat333 said:
That's weird. The US play store shows both 16gb and 32gb black versions in stock. Maybe they are just selling off whats left?
Click to expand...
Click to collapse
No. They are still planning on supporting it.
Sent from my Nexus 5 using XDA Free mobile app
monkeypaws said:
No. They are still planning on supporting it.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Support does not equal produce.
The Nexus 5 stock they are getting in now are from unsold stock from retailers that are being forced to return unsold stock in place for the new Nexus devices. All Best Buy Locations have done this, Sprint is doing this, and T-Mobile is not too far behind either. Google is just reselling the returned stock direct on Google Play to burn away the remaining stock to those desperate enough that would not upgrade to the N6. That is it.
Nexus 5 will get Software Support for another year, but production has halted for some time now. Google is just trying to burn away stock directly (Hell they did this when they offered to swap out broken screened N5's in the US for new ones for free.) Just accept that the N5 is on its way out already.
Dr Faustus said:
Support does not equal produce.
The Nexus 5 stock they are getting in now are from unsold stock from retailers that are being forced to return unsold stock in place for the new Nexus devices. All Best Buy Locations have done this, Sprint is doing this, and T-Mobile is not too far behind either. Google is just reselling the returned stock direct on Google Play to burn away the remaining stock to those desperate enough that would not upgrade to the N6. That is it.
Nexus 5 will get Software Support for another year, but production has halted for some time now. Google is just trying to burn away stock directly (Hell they did this when they offered to swap out broken screened N5's in the US for new ones for free.) Just accept that the N5 is on its way out already.
Click to expand...
Click to collapse
Why would Google create this page: http://www.google.com/nexus/5/.
They stopped producing the Nexus 7 and there is no product page for that. There is for the Nexus 5 though.
raazman said:
Why would Google create this page: http://www.google.com/nexus/5/.
They stopped producing the Nexus 7 and there is no product page for that. There is for the Nexus 5 though.
Click to expand...
Click to collapse
My point exactly. And to the guy above @Dr Faustus, source?
Sent from my Nexus 5 using XDA Free mobile app
Oh and my best guess is that they are getting rid of stock with KitKat on the Nexus 5s and loading the next batches with 5.0.
raazman said:
Why would Google create this page: http://www.google.com/nexus/5/.
They stopped producing the Nexus 7 and there is no product page for that. There is for the Nexus 5 though.
Click to expand...
Click to collapse
http://www.google.com/nexus/
First things mentioned on the page "Nexus 9, 6, and Player" Not really advertising the 5 much huh?
Also tablet stock is not remotely the same resale market as phones. Google is selling the returned stock of N5's because they know there will be people out there crying the blues over the N6's size at launch. Its padding, padding to soothe the size whiners and if Google can still profit from it why not dissolve the stock in the best way?
Dr Faustus said:
http://www.google.com/nexus/
First things mentioned on the page "Nexus 9, 6, and Player" Not really advertising the 5 much huh?
Also tablet stock is not remotely the same resale market as phones. Google is selling the returned stock of N5's because they know there will be people out there crying the blues over the N6's size at launch. Its padding, padding to soothe the size whiners and if Google can still profit from it why not dissolve the stock in the best way?
Click to expand...
Click to collapse
Hmmm you have a point there. Love my n5. Hate this feeling of replacing it with the n6 so soon. But the ff speakers, Wi-Fi calling , more memory to start and bigger screen scream buy me.
Sent from my Nexus 5 using XDA Free mobile app
I thought nexus 5 has its own thread in xda...
Australian play store still has all 6 variants of n5 in stock. Just sayin.
It should not be, because you will be able to get it with 5.0 preinstalled
Sent from my N⁴ using LRX08C 15.5s running Unleased kernel by @DeFcOni
I had dust behind my camera lens of my Black 32gb and they could not replace with Black or White only Red.
They did offer me a full refund, so I took that now awaiting the elusive Nexus 6 in the UK!
i dont know about that the nexus website has a page dedicated to the 5
.google.com/nexus/5/
I somehow doubt they'll drop the N5. But taking this info into consideration, then maybe they'll just drop the 32GB on the N5 and have it exclusive to the N6. Not that that makes much sense either.
RedBlueGreen said:
I'm trying to replace my 32gb black Nexus 5 and have been waiting a month for it to come back in stock since a rep told me it will be back in stock soon. I messaged them back a few days ago and they have just told me that they wont be produced anymore so they only offer refurbished ones.
Here is the email:
I've removed my name and the senders name except for the first letter since I'm still trying to get a replacement and don't want anything to go wrong.
So.. If this is true.. for anyone thinking about not getting the Nexus 6 because its too big and getting a Nexus 5 instead.. looks like you have to hunt it down in retail shops since its not going to be produced anymore.
Click to expand...
Click to collapse
Luckily Expansys still have some black 32GBs in stock...
http://www.expansys.com/google-nexus-5-32gb-black-255500/
Doesn't help with a replacement, but if you wanted to buy a new one you can
Perchy35 said:
I had dust behind my camera lens of my Black 32gb and they could not replace with Black or White only Red.
They did offer me a full refund, so I took that now awaiting the elusive Nexus 6 in the UK!
Click to expand...
Click to collapse
Same here. This wait is killing me.
nexus 5
Maybe they stopped production so that they can offer the Nexus 6 mini, which is a Droid Turbo in Nexus form.
/wishful thinking
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Aaron unboxes the Nokia Lumia 810,
http://youtu.be/ul6_3Nm56XQ
Featuring
- 1.5 GHz dual-core Snapdragon S4 CPU
- 4.3-inch OLED WVGA display with ClearBlack technology,
- 8-megapixel camera with 1080p HD recording,
- 1,800 mAh battery, and
- 4G (HSPA+ 42 Mbps), the Lumia 810 is a nice addition to T-Mobile's holiday lineup. The specifications are decent and given the $99 starting price point, the price is right.
I played with one in a T-Mobile store today thanks to a cool rep. I love it! It is lighter than it looks and the screen is pretty good. It is on my short list.
Sent from my PI39100 using Board Express
I'm a T-Mobile retail rep and got picked to carry the device for 90 days as my primary.
I'm really digging it runs smooth great camera free music and navigation from Nokia. Oh and best touch keyboard out there.
Now I'm just using my one s for games.
Sent from my HTC One S using xda premium
Shame that it's priced so high compared to the 920/820 on AT&T. If I was on TMO I'd feel a little screwed.
Just got mine yesterday and love it so far. Upgraded from an HD2. $50 dollar mail-in rebate already in the mail.
The Savage said:
Just got mine yesterday and love it so far. Upgraded from an HD2. $50 dollar mail-in rebate already in the mail.
Click to expand...
Click to collapse
Just upgraded from my HD2 today. At first I was leaning towards the 8x, but compared side by side the pure black screen is superior IMO. I love how you can't see a line between the screen and phone body. Its like the tiles are just floating there ?
Not 3 days oldand i got a dead pixel
Sent from my RM-878_nam_usa_100 using XDA Windows Phone 7 App
wp8 virgin
I got this phone for my wife Friday & I can't put it down. I have a gs1 running jb. But I think I'm switching. Hopefully tmo has a 920 variant by the time my contract is up. Wp8 is so silky smooth. It blows everything away in my opinion.
kwiggington said:
Not 3 days oldand i got a dead pixel
Sent from my RM-878_nam_usa_100 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
eh it happens. That's what warrantees are for!
Does anyone think that the 810 is going to have its own board on XDA?
Zinshin said:
Does anyone think that the 810 is going to have its own board on XDA?
Click to expand...
Click to collapse
It would be nice. Let's see what happens. I picked up one and so far so good...
Sent from my Galaxy Nexus using xda premium
Just got a 64g SD card for mine. Loading movies, music and some word docs. It's like the bottomless pit pit of SD cards.. lol
The Savage said:
Just got a 64g SD card for mine. Loading movies, music and some word docs. It's like the bottomless pit pit of SD cards.. lol
Click to expand...
Click to collapse
Nice. If only it could take a 128GB card...but I guess that's what WP8 Gen 2 devices are for...
Sent from my Galaxy Nexus using xda premium
It's Free for new customers today with a Classic plan. I'm a current T-Mo customer and was able to get three of them for free today via a call to their Loyalty department. I just said it was pretty silly that they'd offer a free phone to try and get a new customer but they'd let a longstanding current customer walk away because they wouldn't offer them the same deal. 30 seconds of "checking with her manager" and I got them free after a credit. I then tacked on a fourth line for my father-in-law via a T-Mo rep I met on slickdeals . net (he got me the phone for free AND gave me a $100 credit as well).
---------- Post added at 05:08 PM ---------- Previous post was at 04:43 PM ----------
trappxl said:
Nice. If only it could take a 128GB card...but I guess that's what WP8 Gen 2 devices are for...
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Is there any reason to think it wouldn't accept a 128GB card? I mean, the technology is identical between the 64 and 128 right? That said, I don't think 128GB cards are due out for at least 6-8 months, if not later.
OGmackPLRcool said:
Just upgraded from my HD2 today. At first I was leaning towards the 8x, but compared side by side the pure black screen is superior IMO. I love how you can't see a line between the screen and phone body. Its like the tiles are just floating there ?
Click to expand...
Click to collapse
upgraded from my HD2 (7.8 rom) to the 810 on the 14th. Nice quality phone. Runs fast and smooth.
Has anyone been successful finding any accessories for the 810? Nokia's own site only lists seven. I know this phone is new, but I was able to find plenty of accessories for my HD7 within a week of it's release.
bsipe9 said:
Is there any reason to think it wouldn't accept a 128GB card? I mean, the technology is identical between the 64 and 128 right? That said, I don't think 128GB cards are due out for at least 6-8 months, if not later.
Click to expand...
Click to collapse
The system might not be able to map more than 52GB of space (64+8). It depends on how the CPU is built. I bolded the "might" as I am not entirely sure this is the case.
bsipe9 said:
Has anyone been successful finding any accessories for the 810? Nokia's own site only lists seven. I know this phone is new, but I was able to find plenty of accessories for my HD7 within a week of it's release.
Click to expand...
Click to collapse
Screen protectors and decal stickers on amazon so far. There are one or two specific hip cases, but otherwise the generic stuff. T-Mobile has a dew things but they're overpriced, of course. The 810 accessories wise is interesting so far...the 822 definitely has the full compliment of accessories available already...
Sent from my Galaxy Nexus using xda premium
bsipe9 said:
It's Free for new customers today with a Classic plan. I'm a current T-Mo customer and was able to get three of them for free today via a call to their Loyalty department. I just said it was pretty silly that they'd offer a free phone to try and get a new customer but they'd let a longstanding current customer walk away because they wouldn't offer them the same deal. 30 seconds of "checking with her manager" and I got them free after a credit. I then tacked on a fourth line for my father-in-law via a T-Mo rep I met on slickdeals . net (he got me the phone for free AND gave me a $100 credit as well).
Click to expand...
Click to collapse
I tried the same thing and all i got was a little run around then they tried to convince me how the bridge program would be perfect for me.. ohh well they are losing a good customer.. been with them since the G1 came out. I really wanted to make the jump to a w8 phone.. lets see what at&t or sprint can offer me
---------- Post added at 11:52 PM ---------- Previous post was at 11:34 PM ----------
ok even better news just got off the phone with loyalty dept. and getting my lumia 810 shipped.. Another happy customer
Is there anything people don't like about the Lumia 810 so far?
Sent from my Galaxy Nexus using xda premium
Since it seems like everyone is selling the Gen 2 today.
Where is the best place to purchase from. Who offers the best return policy and replacement policy without extra costs?
It's likely I will get a square trade warranty for the long term use, but I'd like to try it for a couple weeks to make sure I want to keep the device. If I don't like it, I want to make sure I can get a full refund (not store credit).
Sent from my Nexus 4 using xda premium
michaelg1030 said:
Since it seems like everyone is selling the Gen 2 today.
Where is the best place to purchase from. Who offers the best return policy and replacement policy without extra costs?
It's likely I will get a square trade warranty for the long term use, but I'd like to try it for a couple weeks to make sure I want to keep the device. If I don't like it, I want to make sure I can get a full refund (not store credit).
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Walmart has them in stock right now (picked mine up this morning), and they have a 15 day, no questions asked return policy.
I don't really care about any of that, it's just 200+ bucks toy.
But if you haven't ordered yours, you are probably looking at another week or 2 before you can actually hold it in your hand
Sent from my Galaxy Nexus using Tapatalk 2
I picked up my 32 GB about 45 minutes ago at Best Buy. Don't know how much stock they have though...
Stock is not going to be an issue. I will find one. Best buy had 20 of them in stock.
Really just wondering who has the best return policy. Probably Walmart. I returned a prepaid phone that I used for 2 weeks with no questions asked.
Sent from my Nexus 4 using xda premium
We must wait in germany. :crying::crying::crying:
Staples$30 off works. Just bought one.
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Sent from my Nexus 4 using xda premium
Doh
Just picked mine up from Best Buy.:victory: I have to wait till work is over to play with it though. :crying:
gidude73 said:
Just picked mine up from Best Buy.:victory: I have to wait till work is over to play with it though. :crying:
Click to expand...
Click to collapse
I'm not going to do a ton with mine until root is available, screen is so pretty though!
Lancez said:
I don't really care about any of that, it's just 200+ bucks toy.
But if you haven't ordered yours, you are probably looking at another week or 2 before you can actually hold it in your hand
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I ordered mine on amazon an hr ago, with Saturday delivery, my expected delivery date is TOMORROW!!
michaelg1030 said:
Stock is not going to be an issue. I will find one. Best buy had 20 of them in stock.
Really just wondering who has the best return policy. Probably Walmart. I returned a prepaid phone that I used for 2 weeks with no questions asked.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
The return policy is right on best buy website or your receipt too I believe
Dang, that 30 bucks off from staples seems like a good deal. Called my local staples and they have them, but aren't selling until Tuesday.
michaelg1030 said:
Staples$30 off works. Just bought one.
View attachment 2144952
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
The only problem is that they only have the 16 gb version stocked
regalpimpin said:
Dang, that 30 bucks off from staples seems like a good deal. Called my local staples and they have them, but aren't selling until Tuesday.
Click to expand...
Click to collapse
Keep checking back. Or maybe take the coupon to Walmart or best buy and see if they will honor it. Walmart would probably do it.
Sent from my Nexus 4 using xda premium
Ordered 2 from Amazon. Too bad sales tax in TX :\
Opted for free Prime shipping so I'll be toying with it Monday. Hopefully root functionality will be available in no time
I just got mine today from BestBuy I got the 32gb model. I called the store near me and asked if they had it in stock. The girl held the last one for me till I got to the store :good::good:
I'd love to get it, but I don't need it. seeing as I'm always at home and have a Galaxy S4 and a computer that i built right in my room...
If you want to order a 32 GB from Staples, you can order it from their website and use the coupon code "41178" to get the $30 off. Probably won't get it until next week though, but for $30 it might be worth it.
suprmallet said:
If you want to order a 32 GB from Staples, you can order it from their website and use the coupon code "41178" to get the $30 off. Probably won't get it until next week though, but for $30 it might be worth it.
Click to expand...
Click to collapse
You also have to take tax into account as well.
I read a poster online saying t-mobile took the note 4 off their list of available devices and for the hell of it I checked Sprint and it's not there either? Note 5 is though.
Sent from my SM-N910P using XDA Free mobile app
Just get it off Swappa.com
blackte4 said:
Just get it off Swappa.com
Click to expand...
Click to collapse
Well I know there's other places to get it and I already have one but I'm wondering why retail sites and stores don't have it.
Sent from my SM-N910P using XDA Free mobile app
t4d73 said:
Well I know there's other places to get it and I already have one but I'm wondering why retail sites and stores don't have it.
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
I guess this means Sprint Note 4 owners can resell their phones for a much higher price!
DaggettBeaver said:
I guess this means Sprint Note 4 owners can resell their phones for a much higher price!
Click to expand...
Click to collapse
Lol. They'll probably put it back up. Just found it a little weird that's all.
Sent from my SM-N910P using XDA Free mobile app
When I spoke to a sprint rep in the store, he said they only do it through special order, at least for now. Wonder if they will get rid of the Note Edge too.
Sent from my SM-N910P using XDA Premium HD app
They probably did cause with the specs of the new Note 5 and obvious price drop of the Note 4 who in their right mind would be willing to pay more for the Note 5??
Yes it does have a newer processor, Yes it has one more GB of Ram and a little upgrade on the front facing camera
BUT
Our Notes have Removable battery, a microSD card slot and an IR blasterand a bigger capacity battery.. BAAAMM!!
Is it really an upgrade?? Me doesn't thinks so!!
SO maybe, just maybe it's and strategy so they don't have to drop the price so much on the Note 4.
From today, I consider my Note 4 an Authentic Gem!
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So much for my plan of "buy up the Note 4 so it vastly outsells the Note 5 and Samsung gets the hint"!
Interestingly enough, Sprint still offers the Note Edge, which is pretty close if you don't mind the shape and lack of Gear VR support.
kbrn said:
They probably did cause with the specs of the new Note 5 and obvious price drop of the Note 4 who in their right mind would be willing to pay more for the Note 5??
Yes it does have a newer processor, Yes it has one more GB of Ram and a little upgrade on the front facing camera
BUT
Our Notes have Removable battery, a microSD card slot and an IR blasterand a bigger capacity battery.. BAAAMM!!
Is it really an upgrade?? Me doesn't thinks so!!
SO maybe, just maybe it's and strategy so they don't have to drop the price so much on the Note 4.
From today, I consider my Note 4 an Authentic Gem!
Click to expand...
Click to collapse
Think of it this way. If it's essentially a downgrade, then you should be able to get a premium price for your Note 4. And if you can't get a premium price for your Note 4, then maybe it's not such a downgrade after all.
Just bought a note 4 from best buy 20 mins ago
I looked around for a while and had to drive to a different best buy because most stores dont have them in stock. They even increased the price to 299!! The manager was reduced it to 199 after i complained for a minute.
Sent from my SM-N910P using Tapatalk
Crossrocker said:
Just bought a note 4 from best buy 20 mins ago
I looked around for a while and had to drive to a different best buy because most stores dont have them in stock. They even increased the price to 299!! The manager was reduced it to 199 after i complained for a minute.
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
Damn man wow. Makes me wonder how they're going to handle replacement devices moving forward. If I had to I wouldn't want no damn Note 5 that's for sure!
Sent from my SM-N910P using XDA Free mobile app
t4d73 said:
Damn man wow. Makes me wonder how they're going to handle replacement devices moving forward. If I had to I wouldn't want no damn Note 5 that's for sure!
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
Hadn't thought of that. If something happened to my Note 4 and it had to be replaced by a Note 5 I would be seriously disappointed. How many times have you felt that way about a product where you would NOT want to replace your older model with a newer one?
Found the reason why the note 4 is not there anymore, just talked to a guy at sprint. He said that Samsung was requiring Sprint to pull the Note 4 and Note edge from stores. The Note Edge is still for sale online, but it probably won't be sold much longer. In other words, the Note 5 and S6 Edge+ are the NEW Note 4 and Note Edge. Also found out all accessories were pulled from sprint too.
Sent from my SM-N910P using XDA Premium HD app
I guess they know their "new" product isn't up to par and rather then give their loyal fanbase the device they asked for they are going to force the note 5 down users throat. To the average consumer they won't notice and will likely get it because its in stock but to those with a little know how and the will to put a grade school level puzzle together we will realize whats going on.
Yoshi1221 said:
Found the reason why the note 4 is not there anymore, just talked to a guy at sprint. He said that Samsung was requiring Sprint to pull the Note 4 and Note edge from stores. The Note Edge is still for sale online, but it probably won't be sold much longer. In other words, the Note 5 and S6 Edge+ are the NEW Note 4 and Note Edge. Also found out all accessories were pulled from sprint too.
Sent from my SM-N910P using XDA Premium HD app
Click to expand...
Click to collapse
I knew that was the reason. Everyone else still has it. That is just wrong and sucks on sooooooo many levels. I told Sprint yesterday how unhappy I was with them and Sammy over this. The Note 5 is a downgrade for me and will not get it.
toenail_flicker said:
I knew that was the reason. Everyone else still has it. That is just wrong and sucks on sooooooo many levels. I told Sprint yesterday how unhappy I was with them and Sammy over this. The Note 5 is a downgrade for me and will not get it.
Click to expand...
Click to collapse
Yup. What really sucks is we have great devs now but with the device being unavailable this kinda puts a couple nails in the coffin for the future of dev support. Also what's going to happen now with future software updates from Samsuck and Sprint??
Sent from my SM-N910P using XDA Free mobile app
I guess it's all part of a bigger plan.
Note4 Rocking a Hybrid Rom
schlepprock said:
I guess it's all part of a bigger plan.
Note4 Rocking a Hybrid Rom
Click to expand...
Click to collapse
Yep, I am predicting something will happen with the S7/Note 6, but that's quite a wait for now. Seeing as if they pulled any note 4/edge phones, my next phone will either be the G4 or M9. I loved it when they say in their unpacked video "Samsung is listening to the community." They aren't listening at all. It's all just another way to get money.
Sent from my SM-N910P using XDA Premium HD app
schlepprock said:
I guess it's all part of a bigger plan.
Note4 Rocking a Hybrid Rom
Click to expand...
Click to collapse
More like a lesser plan, as they are about to realize. I bought a used one. Samsung didn't get any money and neither did Sprint. No contract renewal, bad will for both companies, etc. Thinking, after decades with Sprint, of moving my service to another carrier - one that actually has coverage.
toenail_flicker said:
More like a lesser plan, as they are about to realize. I bought a used one. Samsung didn't get any money and neither did Sprint. No contract renewal, bad will for both companies, etc. Thinking, after decades with Sprint, of moving my service to another carrier - one that actually has coverage.
Click to expand...
Click to collapse
I'm looking for a Note 4 right now on CL or maybe eBay. I was hoping to upgrade from my Note 3 to the Note 5. Not. No microSD, no removable battery, smaller battery capacity. I actually talked to Sprint CS to ask about getting a Note 4. They said best chance was to check the stores. I guess they can order one, maybe, if the stores don't have any. I, too, am reluctant to give Sprint and Samsung money for a new Note 4. Maybe we'll take all five of us and go to a different carrier. I just hate the idea of giving up unlimited data.
So there have been announcement from Samsung related to stopping the production of the Note 7, but I have not seen anything official calling for a recall.
Has the CPSC launched an official recall?
Has Samsung said anything more than that we should stop using the device and return it if we can?
I am holding out for the official recall, as of right now Samsung is not even offering a bill credit for returning the device. The first go around they offered $25. I went to AT&T yesterday and they said they would take the device back, but there would not be another bill credit.
Just curious if there has been an official recall or process for receiving a refund for the device. I figured we could also use this thread as a place to track the options once the recall is made official.
Not official but att and as far as I know all other carriers take it back no questions asked.
They added original and replacement devices to the http://www.samsung.com/us/note7recall/ so I would assume both returns will prompt a 25 credit by the carrier or third party gift card.
blazerboy567 said:
They added original and replacement devices to the http://www.samsung.com/us/note7recall/ so I would assume both returns will prompt a 25 credit by the carrier or third party gift card.
Click to expand...
Click to collapse
from what ATT told me.... that to get the 25 credit, i had to chose another samsung phone to replace my note 7 I had returned, and also I had to eat the 20.00 upgrade fee too, ATT would`t refund that, only the first Next payment I had paid.
From ATT website:
Customers with a recalled Galaxy Note7 may select a Galaxy S7, Galaxy S7 edge, or Galaxy S7 active or any other smartphone, and may also return any Note7 accessories. If a customer chooses another Samsung device, he or she will receive a bill credit of $25 per device within 1-2 bill cycles.
2003vstrom said:
from what ATT told me.... that to get the 25 credit, i had to chose another samsung phone to replace my note 7 I had returned, and also I had to eat the 20.00 upgrade fee too, ATT would`t refund that, only the first Next payment I had paid.
Click to expand...
Click to collapse
Depends on who you get to talk to at AT&T. I got the $20 access charge waived from att for my replacement. This time I'm returning it and using my wife's iPhone 6+ until I get the iPhone 7+ 256gb I ordered. I think it's time for an OS change. I have never used an iPhone before so this will be fun.
blazerboy567 said:
Depends on who you get to talk to at AT&T. I got the $20 access charge waived from att for my replacement. This time I'm returning it and using my wife's iPhone 6+ until I get the iPhone 7+ 256gb I ordered. I think it's time for an OS change. I have never used an iPhone before so this will be fun.
Click to expand...
Click to collapse
yeah I thought about change to Iphone 7+, I got one for my wife for wedding anniversary present, and I played with the zoom camera takes really nice pics, but she has had some issues with hers, and it might have to get a replacement, sometimes when try to wake it up with the home button, it sometimes it takes few tries to get it to wake up, and taking pics the camera will just close with out touching anything, and she has had it lock up few times and just sit there and is not responsive at all, shes not power user, so who know`s, and when it happens........ she said i should have just keep my iphone 6+:silly:
I'm going to miss you guys D:
I want to hold out but can't help but worry about when or where it will burst into flames…. It's stressful I tell ya.. Lol. I don't want an s7 edge had it the first recall and didn't like it only one that even close is the. LG V20 but doesn't come out till the 24th or so…… so I'm just at a loss on what to do.
Sent From My Galaxy Note 7
Seeing as there isn't anything out that I feel compares to the Note7 I bought a used nexus6. Had one before and liked being able to root and rom it to make it the way I want. It will work till something else comes out.
Sent from my SAMSUNG-SM-N930A using Tapatalk
yeah I`m think about getting OP3 again, I had one right before I bought the Note7 and really liked it so that`s probably were I`ll go back too. when ever OP get them back in stock.
I think im just going to keep using my N5. If rumors are true the S8 should be good (if it doesn't explode lol) and they are going to bump up the release date to Feb next year. Ill tell you this much though, its going to have to be amazing and Samsung better offer a deal to those of us that had to deal with this n7 fiasco.
If not this is the last Samsung ill use/buy
Sent from my SAMSUNG-SM-N920A using Tapatalk
Gave mine up to Att today. Back on my OP3. I actually liked the note 7 too. Usually a nexus guy.
I actually haven't received a text from ATT about returning my note 7 like I did the first time.
Sent From My Galaxy Note 7
sharkattack99 said:
I actually haven't received a text from ATT about returning my note 7 like I did the first time.
Sent From My Galaxy Note 7
Click to expand...
Click to collapse
AT&T Free Msg: Samsung and the Consumer Product Safety Commission strongly recommend that you power off and stop using your recalled or recently exchanged Samsung Galaxy Note7 immediately due to fire safety issues that have been reported. Please return your Note7 and accessories to the place you purchased for an exchange. For more details go to att.com/note7
That's what I got today
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
I just got mine too.
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Haven't seen it yet, but I'm sure it'll follow sometime today
Here is my dilmemma. The Note 7 was my very first note and I absolutely love it? But with the nail in the coffin on it by Samsung, I'll reluctantly give it up. I have my S6 still as I bought the Note 7 outright to avoid using my upgrade. So what would you do? Get a refund, go back to the S6 and wait for the Note 8 (if there will be one), or go exchange for the S7 edge.
If I refund or go back to the S6
- I'll miss the AOD
- I'll miss the stylus for writing myself notes will screen off
- People edge
If I go with the S7 Edge
- downgrade to 32 GB (my S6 is 64 gb)
- has been out for a while now, so will be replaced in Feb 2017.
- no loss of Samsung Pay, Gear Fit 2 (same for the S6)
My 256 GB SD is on it's way from the last exchange. What would you do? Please not negative comments. It is what it is with the recall.
I refunded and when back to the Note 4. My opinion the Best Note in the series now that the 7 is dead. 2 year old tech I know but I wanted nothing to do with S7/7Edge or any other device. I have no problem waiting til S8 time
I have to wait until I can talk to sprint because I am in a crappy situation with all of this (I am sure others share the same issue) but I gave my old phone back in, don't have any other sprint phones, and I really think taking the S7 or S7E is a mistake at this point since they will be replaced so soon. The LG V20 looks promising, but I was thinking I'd just pick up a used Note 4 and use that, had a Note 4 with TMO and it was awesome and i could settle for it for now and await the new "S8 S8E" I am sure is to come or longer for the return of the Note line. Maybe we'd see an earlier release of the new Note since this one got botched.
Honestly if they just would "fix" the problem with the Note 7, even if it took until early next year, I'd happily own one again.
JPMoPho said:
I refunded and when back to the Note 4. My opinion the Best Note in the series now that the 7 is dead. 2 year old tech I know but I wanted nothing to do with S7/7Edge or any other device. I have no problem waiting til S8 time
Click to expand...
Click to collapse
Are you forgetting about the Note Edge?
Sent from my SM-N930P using XDA-Developers mobile app
Go back to the S6. S7 is nice, but Note 7 was...way better. It is not worth paying money for the S7 after having the Note 7. Save your cash for now and enjoy your free $250--256gb mircosd card.
Same dilemma, no other option but LG V20 and or Google Pixel XL. I hope Samsung will let us keep our note 7!
maxcala said:
Same dilemma, no other option but LG V20 and or Google Pixel XL. I hope Samsung will let us keep our note 7!
Click to expand...
Click to collapse
As much as I want to keep it, it doesn't make any logical sense. Accessories will disappear, support on here will die, will be no software fixes for anything along with updates, if your phone breaks, can't get a replacement. If you end up having any kind of signal problems you will be auto blamed for your phone. If your phone does catch fire (personally I think any reports post replacement are false hype to kill samsungs hold on the cell market) you are going to be held 100% responsible for any damages.
I still think they are going to get black listed. Don't forget the carriers forced this second recall, not Samsung. If you've paid for a phone they can't really make it inoperable, but they can black list it off their network.
nosympathy said:
As much as I want to keep it, it doesn't make any logical sense. Accessories will disappear, support on here will die, will be no software fixes for anything along with updates, if your phone breaks, can't get a replacement. If you end up having any kind of signal problems you will be auto blamed for your phone. If your phone does catch fire (personally I think any reports post replacement are false hype to kill samsungs hold on the cell market) you are going to be held 100% responsible for any damages.
I still think they are going to get black listed. Don't forget the carriers forced this second recall, not Samsung. If you've paid for a phone they can't really make it inoperable, but they can black list it off their network.
Click to expand...
Click to collapse
You hit the nail right on its head with your post. I was thinking of keeping my replacement since I've had no issues but concerned more about support. This has been my favorite phone from any device I've owned. However I couldn't purchase a Zerolemon for it because of the issue, (received an email directly), no root support since mine updated out the box, updates and everything else is an issue. Back to my Note 3 I will go with Talk and surf with Moars Rom, exposed and etc.
On another note, (no pun), I went to Best Buy and was checking out S7 Edge. It's a lil smaller but it's does have the option to root, lemon charger cases available, the support and most of the features the Note 7 had..
Has ANYONE went to the S7 Edge and have no regrets?
I just picked up the S7edge earlier today. It is a tad bit smaller but, I don't really notice too much. I stuck an otterbox defender on it so it feels a little bigger now. Speedwise it runs as fast as my note 7 did. Has most of the features of the note 7 except the s pen of course. I like the spen but honestly I didn't use it that often anyways. I think in time Ill get used to it. I got my upgrade back some how in the whole process of all the exchanges Ive done so whenever a new one comes out Ill upgrade again. lol.
Reaper333 said:
I just picked up the S7edge earlier today. It is a tad bit smaller but, I don't really notice too much. I stuck an otterbox defender on it so it feels a little bigger now. Speedwise it runs as fast as my note 7 did. Has most of the features of the note 7 except the s pen of course. I like the spen but honestly I didn't use it that often anyways. I think in time Ill get used to it. I got my upgrade back some how in the whole process of all the exchanges Ive done so whenever a new one comes out Ill upgrade again. lol.
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Good to know. How was you able to pull off keeping your upgrade. Did they do a refund first THEN the upgrade or "exchanged" first? I think I'm on way to Best Buy tonight after getting this email
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Keeping that upgrade is everything. I'm hoping the radio in the 7Edge is much better than my Note 3. I didn't need my Airrave or WIFI calling anymore with the Note 7. Another perk..
Lyvewire said:
Good to know. How was you able to pull off keeping your upgrade. Did they do a refund first THEN the upgrade or "exchanged" first? I think I'm on way to Best Buy tonight after getting this email View attachment 3903119 Keeping that upgrade is everything. I'm hoping the radio in the 7Edge is much better than my Note 3. I didn't need my Airrave or WIFI calling anymore with the Note 7. Another perk..
Click to expand...
Click to collapse
I have no idea what they did. The guy at sprint store was having a hard time with my sero plan so he got on the phone with sprint. Ten minutes later he gave me the receipt and I walked out the door with upgrade reset and the s7edge exchange. Will see if they figure it out later but I'm not saying anything. It remains to be seen how good the radio is in this thing. It works about the same for me in all the areas Ive been today. Good luck with your exchange tonight at BB.
I got cha! I'll see how this plays out.
kbboykin said:
Here is my dilmemma. The Note 7 was my very first note and I absolutely love it? But with the nail in the coffin on it by Samsung, I'll reluctantly give it up. I have my S6 still as I bought the Note 7 outright to avoid using my upgrade. So what would you do? Get a refund, go back to the S6 and wait for the Note 8 (if there will be one), or go exchange for the S7 edge.
If I refund or go back to the S6
- I'll miss the AOD
- I'll miss the stylus for writing myself notes will screen off
- People edge
If I go with the S7 Edge
- downgrade to 32 GB (my S6 is 64 gb)
- has been out for a while now, so will be replaced in Feb 2017.
- no loss of Samsung Pay, Gear Fit 2 (same for the S6)
My 256 GB SD is on it's way from the last exchange. What would you do? Please not negative comments. It is what it is with the recall.
Click to expand...
Click to collapse
I just exchanged mine today for a S7 edge
Exchanged mine for the S7 Edge. Real happy with it.
Could have gone back to my old phone and gotten my upgrade back, but upgrades are really crap now. They stick you with the $25 subsidized phone charge on the bill, comes out to $600 for the life of the contract.
I'll just buy all my phones outright and stay off contract.
JPMoPho said:
I refunded and when back to the Note 4. My opinion the Best Note in the series now that the 7 is dead. 2 year old tech I know but I wanted nothing to do with S7/7Edge or any other device. I have no problem waiting til S8 time
Click to expand...
Click to collapse
agree, Note 4 was amazing, sadly my zerolemon 10,000mah battery killed it (weight when dropped) and had to revert back to note 2, which is solid also. I'm stuck too. S7E is almost dead. Google phones never live up to hype and well I'll I always said I'd never own an iphone but man...it's almost pushing me that way and my whole house is samsung, all tvs, washer/dryer, 5tablets, 4 cellphones, 5 laptops...lol
JPMoPho said:
I refunded and when back to the Note 4. My opinion the Best Note in the series now that the 7 is dead. 2 year old tech I know but I wanted nothing to do with S7/7Edge or any other device. I have no problem waiting til S8 time
Click to expand...
Click to collapse
How much of a refund did you get? The full regular price for the Note 7?
powerstroke said:
How much of a refund did you get? The full regular price for the Note 7?
Click to expand...
Click to collapse
Naw, I was on Easy Pay option so I just paid the tax on the phone.
Got that full amount back along with Zagg screen protector and Wireless Charging stand refunds
Sent from my SM-N910P using XDA-Developers mobile app
JPMoPho said:
Naw, I was on Easy Pay option so I just paid the tax on the phone.
Got that full amount back along with Zagg screen protector and Wireless Charging stand refunds
Sent from my SM-N910P using XDA-Developers mobile app
Click to expand...
Click to collapse
So I would imagine since the Note 7 I have is paid off no contract or lease, I will get the full amount back for my phone
powerstroke said:
So I would imagine since the Note 7 I have is paid off no contract or lease, I will get the full amount back for my phone
Click to expand...
Click to collapse
Correct
Sent from my SM-N910P using XDA-Developers mobile app
I have to wonder about those folks that bought them from eBay and/or Swappa. Sprint "says", it will take all. So I wonder at what price will they be refunded or credited towards another phone.