I know a bunch of people have had it but am hoping new firmware will fix it because I don't want to go through the hassle of returning it or warranty work through Samsung. I've tried all the hints and tips...have not rooted it. And I have the P907 AT&T LTE version.
I get that every time I play a game. Checkers. ...
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
It's a faulty part. Doubt your going to fix it with firmware.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Can you guys post a photo or at least a description how does the BSOD look like in your case, when does it happen and what happens after that (ie. everything gets back to normal after a few secs or you need to reboot or it reboots automatically...).
To be honest: I have P905 - absolutely the same hardware and a little different firmware - and never experienced anything that might be called a BSOD....
Mine would blue screen and restart after about a minute. Sometimes I would have to do a hard reset but usally it would restart itself. After it would happen once it would happen every few minutes.
It's not the exact same hardware. The AT&T version has the 4G hardware that yours doesn't have or doesn't use.
Samsung fixed mine and said it is a part the grabs updates from AT&T. It was unable to update and that is what was causing it to blue screen and restart. Strange because even when I shut off the data it still blue screened but whatever they replaced it is defiantly fixed.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
I have the att version. I'm rooted and stock firmware. Never seen the bsod. I bought mine day one.
Drew489, I wish it would be a software issue too but I'm thinking it is a hardware issue. Been looking at forums lately and a lot of the SM-P907A's are experiencing this BSOD. Everytime I'd have to go to recovery mode in order to restart the tablet or it wouldn't turn on at all. I've had it happened 3 times in the past month since I've owned it. It was usually when I was playing clash of clans or watching a video. I've tried clearing the cache (BSOD once after trying that) and then finally doing a factory reset as recommended by the Samsung technicians. It hasn't BSOD since I've did the factory reset but right now I'm trying to do a firmware restore through Kies. If this doesn't work then I'll be sending it for warranty repairs.
I got the P905 so I'm not having this problem, but.. Have any if you tried checking any logs if they can tell what's causing freezes/reboots? If one could find out what's causing it, maby someone is able find a way to fix it?
I sent mine back they replaced the lcd...blue screen hit me today again. .I am calling tomorrow to send it back again. .. never again will I buy a Samsung tablet
wojo797 said:
I sent mine back they replaced the lcd...blue screen hit me today again. .I am calling tomorrow to send it back again. .. never again will I buy a Samsung tablet
Click to expand...
Click to collapse
You do realize this is a problem that only occurs on the P900 and the AT&T version, and not a generic Samsung problem? Not a single P905 is afffected.
It's like saying 'I will never buy a Toyota, because one type in France had problems with the brakes once.'
Wow you made zero point again.. Sorry I was busy responding to your first reply before you edited it... Toyota and brakes??? What do u smoke??
I don't care about the Wi-Fi version this is a issue I had for awhile.. I wrote the original post in general months ago http://forum.xda-developers.com/galaxy-note-pro-12/general/wth-blue-screen-fade-to-black-t2856774 You trying to sum it up the way you did makes no sense but to use your logic. If I was to buy a toyotta and had brake issues and they refused to fix it for me , being a manufacturer defect. Then wouldn't I be a fool to continue purchasing from someone that does not stand behind there product???
Now I admit my response was somewhat knee jerked but I am fed up with owning a high end tab I can only use when the tab allows me to before it goes blue.
ShadowLea said:
You do realize this is a problem that only occurs on the P900 and the AT&T version, and not a generic Samsung problem? Not a single P905 is afffected.
It's like saying 'I will never buy a Toyota, because one type in France had problems with the brakes once.'
Click to expand...
Click to collapse
How is the P900 not a generic Samsung one? It's WiFi only.
Sent from my SM-P900 using Tapatalk
wingdo said:
How is the P900 not a generic Samsung one? It's WiFi only.
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Because not all Samsung devices use that particular chip.
Exynos and snapdragon are not the same
wojo797 said:
Exynos and snapdragon are not the same
Click to expand...
Click to collapse
So just to be clear, you are saying the Samsung Exynos chip is not a "generic" Samsung ..... Using the Qualcomm chip makes it a generic Samsung? I suppose I can understand the logic since Qualcomm is the dominant chipset, but when I think generic samsung I think pure samsung which means exynos in my mind.
Either way I want these random reboots to stop.
wingdo said:
So just to be clear, you are saying the Samsung Exynos chip is not a "generic" Samsung ..... Using the Qualcomm chip makes it a generic Samsung? I suppose I can understand the logic since Qualcomm is the dominant chipset, but when I think generic samsung I think pure samsung which means exynos in my mind.
Either way I want these random reboots to stop.
Click to expand...
Click to collapse
I was refereeing to the fact some uninformed people seem to think the Wi-Fi version and the att version share the same chip set. They do not... I didn't refer to anything being generic.. I stopped the reboots after I rooted by installing xposed and downloading a Samsung reboot module. I can't remember the name off hand... I think it was actually for the s4 but works with our tabs..907a
wojo797 said:
I was refereeing to the fact some uninformed people seem to think the Wi-Fi version and the att version share the same chip set. They do not... I didn't refer to anything being generic.. I stopped the reboots after I rooted by installing xposed and downloading a Samsung reboot module. I can't remember the name off hand... I think it was actually for the s4 but works with our tabs..907a
Click to expand...
Click to collapse
Yeah, when I updated the ROM I totally forgot about that setting in Wanam Xposed. I just checked it a few minutes ago and here's hoping this is all it was. Of course it'd be better if Sammy fixed the bug in the first place and we didn't need Xposed modules to solve the issue, but I digress.
wingdo said:
Yeah, when I updated the ROM I totally forgot about that setting in Wanam Xposed. I just checked it a few minutes ago and here's hoping this is all it was. Of course it'd be better if Sammy fixed the bug in the first place and we didn't need Xposed modules to solve the issue, but I digress.
Click to expand...
Click to collapse
Yup but Samsung has a bad habit of abandoning tablets software wise, once it's out it's out. Given the carrier devices are more of a piston because I think the carrier dictates updates
ShadowLea said:
You do realize this is a problem that only occurs on the P900 and the AT&T version, and not a generic Samsung problem? Not a single P905 is afffected.
It's like saying 'I will never buy a Toyota, because one type in France had problems with the brakes once.'
Click to expand...
Click to collapse
Your wrong .. I own a 905 and had some bluescreens, too.
same problem. .
I hadde the same problem, So I contacted the dealer, They replaced the motherboard. Now its working perfect. No more blue screen. .....
Related
Was just at the store aaking about exchanging my SGS, and the rep told me they were not allowed to exchange phones for lack of recovery anymore, since all curent models do it.
But, she also said that Samsung knows about the problem, that it is well documented, and that a rom update will be out soon to fix it. She said it may ship with the froyo update.
She semed to know what she was talking about and said this came from the Samsung rep, so I think it is legit
Sent from my GT-I9000M using XDA App
i hope it's true.
that wil save a lot of trouble for a lot of people
brunes said:
Was just at the store aaking about exchanging my SGS, and the rep told me they were not allowed to exchange phones for lack of recovery anymore, since all curent models do it.
But, she also said that Samsung knows about the problem, that it is well documented, and that a rom update will be out soon to fix it. She said it may ship with the froyo update.
She semed to know what she was talking about and said this came from the Samsung rep, so I think it is legit
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
With the rate that Samsung's dragging its feet for fixing other issues with the galaxy s line, I'm glad I just got a straight refund for mine last week. Waited quite a long time for the SGS to be available in Canada, but now I'm kind of wondering if I should wait longer for HTC's next super phone.
Think they really need to crank up their bug fix team. Many people got burnt by them not updating older phones, but with the number of sales they have with the S, it really could hurt their mobile sales for years to come if they let things slide.
Raise the BS flag!
i'll only move back to HTC if they include SAMOLED
Samsung is not dragging their feet have you looked at the x10 or the htc magic? Samsung has already put out a update for the bell model i9000m just 1 week after the phone came out.. thats fast.
TriC_101 said:
Samsung is not dragging their feet have you looked at the x10 or the htc magic? Samsung has already put out a update for the bell model i9000m just 1 week after the phone came out.. thats fast.
Click to expand...
Click to collapse
Yes, the phone's been out for 1 week here in Canada, but in other parts of the world, it's been out for 2 months. And still no solid fix for the GPS. Go check out the GPS thread @ the phandoid forums to see how many times a phantom update was supposed to fix that issue.
I really did love my S, but I can live without a smart phone under all the issues are worked out. I'm a pessimist by nature, but I am hoping to be pleasantly surprised with all kinds of fixes and an on schedule froyo release.
PS, might want to look at the behold II, you know the phone that they said it would be upgraded to 2.x in their promotional video, then said 1.6 is as far as they were going to go just as the S was announced? heheh
Hmm that's weird.
I just exchanged mine this afternoon at Yonge and Dundas in Toronto and I wasn't even asked any questions. The manager said they were aware of the problem and that the new batch was working so it was exchanged on the spot. No mention of waiting for updates...
My new one works perfectly.
DarthV said:
Yes, the phone's been out for 1 week here in Canada, but in other parts of the world, it's been out for 2 months. And still no solid fix for the GPS. Go check out the GPS thread @ the phandoid forums to see how many times a phantom update was supposed to fix that issue.
Click to expand...
Click to collapse
The GPS is fixed with the new ROM.... check the threads. I can attest to it it locks much faster and is much more accurate now.
atanga said:
Hmm that's weird.
I just exchanged mine this afternoon at Yonge and Dundas in Toronto and I wasn't even asked any questions. The manager said they were aware of the problem and that the new batch was working so it was exchanged on the spot. No mention of waiting for updates...
y.
Click to expand...
Click to collapse
To me, this just further confirms that a fix is coming. If it is fixed in new batches, then an updated SPL will be out shortly, or shipped with Froyo. It would not make sense to not ship it because it would just end up to more warranty returns due to bricked upgrades.
cool, hope they fix this soon!
just for the record, it's not just the Bell model
i9000 from other countries have having the same problem, and it's also not all the units, just some units
seems like they have some one sleeping in Samsung's QA department.
otherwise there is no explanation why some units of the same batch are fine, yet some units are missing the 3 buttons modes
And someone from futureshop was even arguing with me that bell did that to avoid rooting it
casperr said:
And someone from futureshop was even arguing with me that bell did that to avoid rooting it
Click to expand...
Click to collapse
LOL
some one tried to tell me the same on wireless wave
"samsung caught up on the problem, all new phones comes without it"
then i made them pull out a newer box, and ta da... it worked
the girl was left (speechless)
the first one i tried had an older date in the box
Any new updates about this fix?...
ccrows said:
Any new updates about this fix?...
Click to expand...
Click to collapse
the 3 button fix is already in the DEV sub forum of SGS
find it and install it
Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?
awww sorry to hear that , i am sure its covered in warranty
I don't understand the warranty thing, if the phone is dead and not due to you installing a Rom or kernel or modding it then can't really see any reason to refuse fixing or replacing it.
If however it was because of the reason that you did install things then I can see how the warranty is void.
Hope you get it seen to
Sent from my GT-I9300 using xda app-developers app
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
i don't know where you live but i'm pretty sure rooting is not illegal anywhere it just voids your warranty. removing the simlock is an entirely different story
Has happened to me too, 1 week after purchase (got stuck on the Samsung Galaxy SIII on boot). Got mine replaced right there and then but i'm left wondering about the quality of the phone. I get it that there are always problems with every product but i see so many people reporting the same lately i start thinking it may be chronic. Some component failing or some batch where something went wrong..
Sorry to hear that, they are an absolute pain in the ass with warranty in my country. They didn't even want to replace mine because the dude was claiming the back of my phone was slightly scratched (i wasn't, even) and they are quite anal about modded phones but, wish you the best of lucks!
Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?
exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!
ch0ka said:
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?
Click to expand...
Click to collapse
It is for the US, YMMV. Droid Life Article/
budx said:
exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!
Click to expand...
Click to collapse
Thanks!
This is actually what I´m thinking... that the motherboard died... I just hope that tomorrow or on wednesday, I will at least get informed what is wrong with it... Don´t even dare to think how long it will take to have it again... And yes... I depend on it too!!! Maybe even too much!!! LOL
spotlight79 said:
Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?
Click to expand...
Click to collapse
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS
Mine completely died just about 2 weeks ago, stock rom but rooted. Dropped it off at a service centre and got it back today with a shiny new motherboard (and JB)... As long as it's properly dead, they can't tell what's on it as the only way to revive it is to change the innards.
Sent from my GT-I9300 using xda premium
nhariamine said:
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS
Click to expand...
Click to collapse
Dude, I´m not a noob, what happened has nothing to do with software.
I entirely accept that this is a generalism and as such is bound to attract a hoard of punters contradicting it, but in many years on these boards I can recall few if any instances where repairs have been refused due to the installation of non-standard ROMs. It is sensible for manufacturers to discourage the practice - XDA-Developers is plagued with ill-informed noobs charging off to do things beyond their technical capabilities without doing adequate research - but I suspect a refusal to play the game would be counterproductive.
That said, I would always be inclined to revert back to a stock ROM and clean up a bit if I had the option before doing a return for repair.
its the same thing that happened to my phone running cm10 about 2 days ago.
sent my phone in for repairs to samsung. they probably won't be able to find out it was modified. probably needs to change hardware to even boot the phone up.
disappointing experience. :/
by any means, did you played with the clock levels?
oc/uc?
Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
It's not illegal. You won't go to prison or even get sued (Android is not Apple). It just void your warranty.
Sent from my GT-I9300 using xda premium
just got back my phone.
They fixed it even though I rooted & had custom rom installed.
Guess they couldn't tell as the phone couldn't even start up. hahah.
Now restoring the latest nandroid I had.
Nice to here that pal, hope this will not happen to anyone in future... this is my 2nd GS 3 (first broken due to Barca loss vs Madrid in August) and never had hardware problems.
So... here I am again...
Got my phone back yesterday. And it was the motherboard so they replaced it.
Man was I happy to have my phone back! But... my hapiness didn't last long.
When I came home I had to discover that now the gyroscope is not working. No autorotate whatsoever, no games that require the accelerometer...
Means they just replaced the mother board, flashed the latest firmware but didn't bother to test the device.
So tomorrow I'm going back to the service center and I'm going to yell my soul out at whoever responsible...
Unbelievable!
(screen rotation is checked, I tried calibrating the gyro, pulling out the battery, etc...)
This is such a disappointing experience... I'll think twice before buying a Samsung phone again...
Please see attachment, it is a screenshot similar to the problem I have.
A part of the screen is not touch-respondsive. It only happened recently, never had this problem before.
Possible to fix? I have trouble unlocking the 9 dots pattern everytime I turn on the phone because of this problem.
Please help, thanks.
Never mind, flashed a different kernal and its working now.
edit: Wait, no it's still there.
update: I wiped everything and installed factory 4.2.2 patch (occam-jdq39-factory-345dc199.tgz) but still cannot fix this problem. Please help!
update: Tried this method http://forum.xda-developers.com/showthread.php?t=2027476 still not working :crying:
update: This also not working for me http://forum.xda-developers.com/showthread.php?t=2163924... possible hardware issue?
verdict: I will live with this for now, after 1 day and still can't fix it then I will contact google hopefully for a replacement.
bump
I am having the exact same issue. That almost makes me think it could be a software issue but you said you already did a factory reset.
The weird thing is that it looks like the same part of the screen. Its a horizontal section in the very middle.
My best conclusions are that its the digitizer. It just started happening out of no where though. Very frustrating. Makes it impossible to hit the send button on the stock messaging app without minimizing the keyboard! I take excellent care of my Nexus 4. It has a case and it hasn't been dropped. It hardly has a scratch on it! Its a month old.
Sent from my Nexus 4 using xda app-developers app
Strongertyer I can feel your frustration.
Here's mine (the one in my op was found from google). Mine is a bit lower, it blocks the top half of the qwer line on the keyboard and the yes/no buttons on prompt windows.
I can still type qwer just fine by pressing the bottom half of the keys, but for the the prompts I have to tilt and rotate the screen every time so the buttons aren't under the "dead zone".
Strongtyer are you also thinking of sending the phone back to Google?
Sent from my Nexus 4 using xda app-developers app
Just talked to support and they seemed helpful. However, his first suggestion was to do a factory reset of course. He said if that didn't work then I could send my phone back for a replacement. Did a factory reset and still the same issue. Looks like I'll be calling again tomorrow.
I guess the plus side is that they send brand new phones and not just refurbished ones.
Any luck on your end?
Sent from my Nexus 4 using xda app-developers app
I gave up fixing it already as you can see in my 2nd post and I believe it is not possible to fix it other than having the whole screen replaced, so I asked directly for a replacement under warranty. Then after a brief moment google emailed me a set of instructions for packing the phone.
So on Sunday evening I booked the courier, printed the documents, picked everything back in the box, warped and taped it. And today the courier came and collected my phone.
Now I have to use my good old HTC Legend again. However it uses regular SIM card, so I had a bit of fun making myself an adapter to up size the Nexus 4's micro-sim!
I talked to Google today and they are sending me a replacement. They told me I can keep the phone till the new one arrives. I just have to return it within 21 days.
Just crossing my fingers that they don't say the damage is my fault. I don't know how o could have caused it. I haven't does it and I take really good care of it.
Sent from my Nexus 4 using xda app-developers app
Same problem
I do have a same touch screen problem.
Sliding vertically is not smooth and cannot clicking, but swiping horizontally is working.
im also having this problem but i dont live in the US. how can i go about fixing it?
redsuns said:
im also having this problem but i dont live in the US. how can i go about fixing it?
Click to expand...
Click to collapse
You should contact google anyway if you want a warranty replacement. Go to the link below, click contact google, answer a few check box questions and there should be a phone number.
https://support.google.com/googleplay/answer/2411741?hl=en&ref_topic=2803008
Because I believe that the only way to fix this is to have the screen replaced.
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
Welcome to xda-developers. Your English is fine.
You should contact Google.
Interesting that you mention the newer version of the phone -- I'd be interested in knowing if this is in fact a result of a newer manufacturing process, different materials, or maybe the place of manufacture (Korea or China). The place of manufacture can be identified by the letter in the fourth position of the serial number found on the box.
can someone update us on this issue? I have the same problem and i am so sad! I saved up 8 months to get this phone!
2nd
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
yup just to chime in same problem here too .. its pretty widespread !
Same ISsue - Nexus 4
jeetash said:
yup just to chime in same problem here too .. its pretty widespread !
Click to expand...
Click to collapse
well, its certainly a hardware issue.
Digitizer, for what I know.
But no easy solution.
Would have happened due to the faulty charger.
But google is not helping!
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Verbl Kint said:
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Click to expand...
Click to collapse
Fixed with the update to KitKat!
Posted via Tapatalk
Verbl Kint said:
Fixed with the update to KitKat!
Posted via Tapatalk
Click to expand...
Click to collapse
I have this same screen issue. Mine is is first row from top which makes it very frustrating. I am on 4.4.2 and still have this issue.
Can you describe what you've tried in more detail?
I have the same problem but mine is like 2 inches from the bottom of the screen. I can use the softkeys in portrait but they are unusable in landscape. I have had the phone since Nov 12 so sadly my phone is now out of warranty. LG's approved repair centre want £95 for a new screen. I am thinking maybe buy a Nexus 5 and trade this in for £70. I could sell it for like £130 but I would feel bad selling a phone I know the screen is on its last legs.
Hey guys. Anybody else with this problem? Every time I open my camera app, it freezes. Then the warning box comes on and says "camera failed".
I'm not rooted. I also did a hard reset but the same problem occurs.
Had the phone for a day and also applied my screen protector. Don't want the hassle of returning it and getting a new one, although that might be my only solution right now?
Just wondering if there are other users out there with the same issue and maybe an update would fix this.
Thanks in advance.
Yup, I suffer from the same problem.
Sent from my GT-I9500
Trueray said:
Yup, I suffer from the same problem.
Sent from my GT-I9500
Click to expand...
Click to collapse
Oh man, how did you fix it or is it on going?
ilimit said:
Oh man, how did you fix it or is it on going?
Click to expand...
Click to collapse
I have yet to fix it, but ill keep you posted.
Broken
Get it replaced from Samsung, It's not a software issue.
Good luck with samsung
I have had camera stutter/lag (taking photos and on one video the recording glitched).
The camera not even working? That's definitely a bring back and replace since it seems not all units are doing it.
ilimit said:
Hey guys. Anybody else with this problem? Every time I open my camera app, it freezes. Then the warning box comes on and says "camera failed".
I'm not rooted. I also did a hard reset but the same problem occurs.
Had the phone for a day and also applied my screen protector. Don't want the hassle of returning it and getting a new one, although that might be my only solution right now?
Just wondering if there are other users out there with the same issue and maybe an update would fix this.
Thanks in advance.
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Why don't you do a dada/factory reset? if all else failed reflash your firmware.
cold22 said:
Why don't you do a dada/factory reset? if all else failed reflash your firmware.
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From my experience, reflashing the firmware via odin doesn't helps at all. Same goes for factory reset.
Sent from my GT-I9505 using Tapatalk 2
I had the same problem, and mine was solved with last firmware update. Once updated, I opened the camera and got a new camera firmware message, after that the problem was gone.
I9505XXUAMDN
Cam fw: S13F0SAGB39
Really?! I think your just yanking our chain.
Sent from my GT-I9500
ncarellan said:
I had the same problem, and mine was solved with last firmware update. Once updated, I opened the camera and got a new camera firmware message, after that the problem was gone.
I9505XXUAMDN
Cam fw: S13F0SAGB39
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And was the error "camera fail"?
Sent from my GT-I9505 using Tapatalk 2
It happened to me, but a reboot solved it. Have you tried with an alternative camera app?
Good luck!
Having the same problem with mine, it's starts fine then after couple of times opening the app it goes black then reboots, hope a SW update helps as I guess it's a camera software problem.
Sent from my GT-I9500 using xda premium
I took mine into the Verizon store, and they flat out replaced my phone with no questions. Didn't even attempt to factory reset it. I guess Samsung knows about this hardware issue. Didn't even have mine a week, and it was rooted. replacement no questions asked!
Same just go into your local store. They should replace it np.
Sent from my SGH-M919 using Tapatalk 2
ilimit said:
Same just go into your local store. They should replace it np.
Sent from my SGH-M919 using Tapatalk 2
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I've had my s4 for 5 days and today I just started getting the "Camera failed" error.
Guess I'll take it back into the AT&T store...
I've had my TMob S4 for about a week and encountered this a # of times this AM for the first time. After some reboots, it stopped occurring. I realize it usually works great after reboots, but several times this AM it would work fine initially, then start malfunctioning with further manipulation (going into camera repeatedly, turning the front camera then switching back,etc.). Haven't been able to reproduce it all day though.
Has me a bit concerned it will come back once the trade-in period has elapsed. Which is theoretically tomorrow!
Edit: I think the problem was caused by me flashing files that were supposed to restore a photo sphere camera to the GS4. Didn't work and probably messed up stock as well (there's a newer attempt out there but I don't want it that bad to test out). I restored the backup and it works fine now. Funny thing is right after restoring it, I still had problems with the camera fail error.
Facing the same problem here. I've already reset the device to factory defaults but trying that was even a waste of time since I've got this problem since day 0, so it couldn't be due to anything that I did myself (it just never worked from the beginning).
Anyway, after that I ran the hardware test via: *#0*# The front facing camera works just fine, but the back facing camera doesn't. Since I'm living in the caribbean and ordered the phone via the US, I'm thinking of just replacing the camera myself, I saw that replacement parts on for example Ebay are about $30. Think I'll try that instead of going through all the hassle of shipping the device back. The modularity is one of the great things of the S4, replacing the camera yourself seems quite easy. Needless to say in most situations you should just return the phone under guarantee.
gekkehenkie11 said:
Facing the same problem here. I've already reset the device to factory defaults but trying that was even a waste of time since I've got this problem since day 0, so it couldn't be due to anything that I did myself (it just never worked from the beginning).
Anyway, after that I ran the hardware test via: *#0*# The front facing camera works just fine, but the back facing camera doesn't. Since I'm living in the caribbean and ordered the phone via the US, I'm thinking of just replacing the camera myself, I saw that replacement parts on for example Ebay are about $30. Think I'll try that instead of going through all the hassle of shipping the device back. The modularity is one of the great things of the S4, replacing the camera yourself seems quite easy. Needless to say in most situations you should just return the phone under guarantee.
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did you change the module?? your camera worked?? i have the same problem as you i cannot send the phone to warranty its too expensive
heara said:
did you change the module?? your camera worked?? i have the same problem as you i cannot send the phone to warranty its too expensive
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Nope, didnt help ! It's now at Samsung Netherlands. I bought it in the US and live on Aruba, but I'm visiting the Netherlands for a few weeks and a local repairshop sent it out to Samsung Netherlands. I think (and hope) they'll fix it under warranty. Which would be a great service. But Apple does something similar too, my brother had a problem with a his Iphone 5 (the on/off button stopped working), he went to the Apple shop in amsterdam and they just gave him a new phone, no questions asked, he didnt even have to show his warranty papers (which I didnt neither btw). Hoping it will be fixed under warranty, will know probably next week !
*EDIT* replacing the cam myself solved the problem !!
Well my S5 has been working flawlessly since I first bought it a couple of weeks ago but now I have the dreaded 'warning: camera failed' error whenever I try to go on the camera. I have tried battery pull/rebooting/freezing/clearing certain apps but no dice.
Hopefully this isn't a sign of things to come with other S5's as I have seen there is already a lot of talk about it elsewhere online but mainly with the US Sprint variants. Admittedly I have been using mine quite extensively but my S4 didn't suffer from this problem and I used that heavily too.
Hope I don't have to send it back for a replacement as what a ballache! Plus I'm not sure I'll even be covered as I have rooted and installed a custom recovery so my knox is tripped lol. If they won't cover it I'll just try and reseat the flex cable for the camera sensor or even order a new part.
I will update the thread after I have tried a few more things... !
(Bought the phone from o2, UK, BTW)
P.S the phone is now running much hotter as well even when idle... I think it is hardware related! I haven't made any app changes or updates it seems to have just happened out of the blue.
EDIT: Flashed stock rom and factory reset. Still can't use the camera ... GRRRR!!!
http://www.androidcentral.com/some-users-report-galaxy-s5-camera-failures
unfortunately sounds like this may be happening to you
ex-28 said:
http://www.androidcentral.com/some-users-report-galaxy-s5-camera-failures
unfortunately sounds like this may be happening to you
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Yeah - I have booked a repair with o2 (my carrier). Hopefully it will be sorted ASAP! They say it can take up to 4 days so not that bad I guess...
Emporioo said:
Yeah - I have booked a repair with o2 (my carrier). Hopefully it will be sorted ASAP! They say it can take up to 4 days so not that bad I guess...
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hope it all gets sorted out , it sucks but least happened now rather then later down the road.
Just to let you all know who are curious as to who is experiencing this fault, i have just recieved the dreaded warning. got my phone 3 days ago from carphone warehouse in plymouth uk, unlocked. seems a pretty widespread fault. mass recall????
I had the same problem. Rebooted cleared cache and it went away. Mines rooted though
Sent from my SM-G900T using XDA Premium 4 mobile app
Everyone who has the hardware fault should post their seriel numbers so we can figure out which batch these phones are coming from.
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dpwhitty11 said:
Everyone who has the hardware fault should post their seriel numbers so we can figure out which batch these phones are coming from.
Sent from my SM-G900P using Tapatalk
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I have a G900F from Hong Kong. No issues here. Had the phone for 2+ weeks now, and using the camera all the time. Touch wood!! :good:
If there's this problem experiencing by lot of people, is there any way to fix this?
phonearena.com said:
As we suggested on Saturday, those with a Samsung Galaxy S5 that is affected, should call Samsung at 1-888-987-4357 to arrange an exchange under the warranty.
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Note: Article focuses on Verizon.
Source
Internacional version issues, same problem in spanish carrier free model
Enviado desde mi SM-G900F mediante Tapatalk
Hey guys just a quick update o2 wasn't able to fix my phone so sent me a brand new one instead fingers crossed it was just a bad phone and won't happen again :good:
I've got a slightly different problem. Mine says recording failed, but I can take pictures.
I'm wondering if I removed something I shouldn't have with titanium backup though... I hope anyway...
Sent from my SM-G900F using XDA Free mobile app
I had it too...
But they replaced my old s5 to a new one without any problems ! :good:
I had "Warning Camera Failed" problem on my SM-G900SW (S5 in Canada), along with some other weird problems.
After reading an announcement from Samsung that the problem is ROM related download the stack image for my device/provider from Samfirmware and re-flashed the phone.
The problem went away, and so did some other issues.