He had an S3 before and just got him the Note 4. There was some sync error and the contacts weren't synced to google. It's a common S3 problem I think. Anyways my brother went and cleared contacts data thinking it would fix it. Instead it deleted all the contacts. I tried restoring contacts with google but since it never really synced it had nothing to restore.
My dad is with Sprint which means no sim cards, so it's on that either. I have no idea what I can do now. Can anyone please help figure this out. Is there any possible way he can get the contacts back?
If there was a sync error, then it's an indication that at least you had an active Google account registered on the device.
Login to https://www.google.com/contacts/ and see if his contacts are there.
ungraph said:
If there was a sync error, then it's an indication that at least you had an active Google account registered on the device.
Login to https://www.google.com/contacts/ and see if his contacts are there.
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Click to collapse
yeah I tried that. It didn't work
if no backup of contact data exists then contacts are lost, sorry
Related
I searched the forums and didnt find anyone with a similar issue so i hope somebody can help and that i havent indeed lost all of my contacts.
I updated to jf 1.51 when it came out and after a week of having it, it there was a lot of force closings and other small issues, plus i needed to change my email anyway, so i decided to do a wipe. When i turned the phone back on and tried to import my contacts they were all gone. The phone works normally otherwise, and even the messages that were saved to my sim are still there so i dont think my card is fried but i could be wrong.
Any ideas?
Did you sync your contacts with Gmail?
imponfire said:
I searched the forums and didnt find anyone with a similar issue so i hope somebody can help and that i havent indeed lost all of my contacts.
I updated to jf 1.51 when it came out and after a week of having it, it there was a lot of force closings and other small issues, plus i needed to change my email anyway, so i decided to do a wipe. When i turned the phone back on and tried to import my contacts they were all gone. The phone works normally otherwise, and even the messages that were saved to my sim are still there so i dont think my card is fried but i could be wrong.
Any ideas?
Click to expand...
Click to collapse
If you skipped the setup where you enter your gmail and password it won't sync your contacts. Try running setup. If for some really odd reason that doesn't work. Sign in to your gmail account on your computer and click on contacts, all your contacts will be there.
I did all of that, my gmail contacts are fine, im talking about my phone contacts.. like the 200 phone numbers i had. When i went to contacts, import contacts it said there were no contacts on my sim.
imponfire said:
I did all of that, my gmail contacts are fine, im talking about my phone contacts.. like the 200 phone numbers i had. When i went to contacts, import contacts it said there were no contacts on my sim.
Click to expand...
Click to collapse
All my contacts, phone number, address, or just email, are all sync'd with Gmail. I'm not sure how it wouldn't be so in your case.
Hmm.. so i guess i should try doing setup all over again? Any way to do that without doing factory reset?
imponfire said:
I did all of that, my gmail contacts are fine, im talking about my phone contacts.. like the 200 phone numbers i had. When i went to contacts, import contacts it said there were no contacts on my sim.
Click to expand...
Click to collapse
Why are you importing from SIM? Imprort from google. If you save them to sim, import from sim and then sync to google, you're gonna end up with a hella-mess-of duplicate contacts.
CBowley said:
If you skipped the setup where you enter your gmail and password it won't sync your contacts. Try running setup. If for some really odd reason that doesn't work. Sign in to your gmail account on your computer and click on contacts, all your contacts will be there.
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Click to collapse
Ok, i was getting a little confused since i had already done what you guys were saying so i did this (checked online) and i didnt think about the fact i had changed my gmail account. All of my contacts are on my old account.
When i started the new acct i figured everything (contact wise) would still be on my sim from before so i wouldnt get double info when i imported but i also didnt think about everything being stuck to the old acct.
Sorry guys, i feel dumb now, lol. I appreciate everyones help though
Hi guys, this is my first post but ive been lurking here for a while trying to learn more about my phone.
This is a bit long winded so please bare with me..
I bought this phone about a week ago from rogers wireless. It's locked to rogers and i updated the phone with the SE updater to the latest version they have. I bought the phone under my contract and then gave it to my wife (her old phone broke so i thought it would be nice to give her a new one)
She's now using her old simcard in the phone and other than the phonebook contacts keep disappearing, everything else works fine and all the txt msgs are intact.
1) whenever i switch sims from her's back to mine, the phonebook will be cleared.
2) today she told me that the phonebook cleared even though she didnt touch the simcard.
any idea as to why this is happening? she thinks the phone is defective i think its just something software. Im going to try and do a factory reset on the phone and setup the entire phone w/ her sim instead of mine (which is what i originally done) and then update again on SE updates.
Gmail sync
Hi
I've had the problem too. It turned out that the synchronization with Gmail was the culprit. The phone saw that a given contact was not in the contact list in Gmail and therefore deleted it from the phone instead of adding it to the Gmail contact list. The same goes for changes to contacts - if I change something on the phone, it disappears when the phone syncs. If I want to keep the changes, I have to make them in the Gmail list. I don't know how to change that behaviour.
- Martin
Martin5000 said:
Hi
I've had the problem too. It turned out that the synchronization with Gmail was the culprit. The phone saw that a given contact was not in the contact list in Gmail and therefore deleted it from the phone instead of adding it to the Gmail contact list. The same goes for changes to contacts - if I change something on the phone, it disappears when the phone syncs. If I want to keep the changes, I have to make them in the Gmail list. I don't know how to change that behaviour.
- Martin
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Click to collapse
Yeah that's just BS. I didn't sync with Gmail right at the start, so when I finally did it last weekend, I lost all of my 249 contacts. Luckily, I had them backed up on my old sim card, so I restored them, but all the contact pictures, facebook links etc were lost
Gmail sync fail
wow! thanks for solving the mystery Martin!
Any idea how i can either import all those contacts to gmail's contacts (other than manually inserting them.. )
Man it's so friggin annoying to have to restore my contact book every time the damn google sync does a check.
badhobz said:
wow! thanks for solving the mystery Martin!
Any idea how i can either import all those contacts to gmail's contacts (other than manually inserting them.. )
Man it's so friggin annoying to have to restore my contact book every time the damn google sync does a check.
Click to expand...
Click to collapse
You could just turn off google sync
well it seems like ive turned off google sync and yet it still has this problem. I figure it might be attributed to her having to log into google accounts??? there is a message on the notification bar sometimes that asks her to log into her google account. Could that be it?
Every time it doesn't detect a password/or has the user logged in, will it purge all the contacts? Is there even a safe way of backing up the contacts on SD card and then transferring that file to my HD so i can reformat the phone for her?
My FaceBook contacts keep giving me an error when trying to sync them? Everything else Twitter Myspace Google Gmail etc etc sync just fine. is anyone else having this issue? Can someone please force a sync and see for me its driving me insane I rely on that for my contacts
rjmjr69 said:
My FaceBook contacts keep giving me an error when trying to sync them? Everything else Twitter Myspace Google Gmail etc etc sync just fine. is anyone else having this issue? Can someone please force a sync and see for me its driving me insane I rely on that for my contacts
Click to expand...
Click to collapse
I have found that you must sync through contacts instead of settings for it to actually connect and sync/link them. Go to contacts ->Menu ->Accounts ->Add Account. Then add an "Integrated Contact Account" at the top. Once it's added, click on Menu-> Get Friends.
VassagoX said:
I have found that you must sync through contacts instead of settings for it to actually connect and sync/link them. Go to contacts ->Menu ->Accounts ->Add Account. Then add an "Integrated Contact Account" at the top. Once it's added, click on Menu-> Get Friends.
Click to expand...
Click to collapse
This technique does not work. I have tried every possible way multiple times. Ticking facebook to "get friends" does not even do anything. Doing research about this problem with other phones seems to point toward FB servers as the problem. Pretty much FB = epic fail. I have only gotten my FB contacts to sync twice but it never updated - one was right when I got the phone but did not like the epic syncing 390430.39 contacts to my gmail (since there is no option to choose what to sync or even what groups to export!!! annoying i decided to do a hard reset). I had my fb contacts sync one more on my 3rd hard reset but i had to do yet another HR to clear a notification error due to conflicting apps. Now I am about to do my 5th. FML!
I wish FB would actually announce their issues
my voice search has stopped working other than opening browser to google. no calls, no music search, no nothing. apparently you have to sync ur contacts with google for the voice search to analyze your contacts to find the one to call. You can not have them stored to your phone group. switched all my contacts over to my google group and nothing happened. I was hoping maybe it would and that would also be why fb would not sync. guess not.
Mine synced today after turning on 4g for awhile.
richabi said:
This technique does not work. I have tried every possible way multiple times. Ticking facebook to "get friends" does not even do anything. Doing research about this problem with other phones seems to point toward FB servers as the problem. Pretty much FB = epic fail. I have only gotten my FB contacts to sync twice but it never updated - one was right when I got the phone but did not like the epic syncing 390430.39 contacts to my gmail (since there is no option to choose what to sync or even what groups to export!!! annoying i decided to do a hard reset). I had my fb contacts sync one more on my 3rd hard reset but i had to do yet another HR to clear a notification error due to conflicting apps. Now I am about to do my 5th. FML!
I wish FB would actually announce their issues
my voice search has stopped working other than opening browser to google. no calls, no music search, no nothing. apparently you have to sync ur contacts with google for the voice search to analyze your contacts to find the one to call. You can not have them stored to your phone group. switched all my contacts over to my google group and nothing happened. I was hoping maybe it would and that would also be why fb would not sync. guess not.
Click to expand...
Click to collapse
It doesn't sound like a FB issue as mine synced immediately after doing what I outlined and has stayed since.
think it was coincidence
I think you trying that technique and getting it to work was just timing. I just checked to see if I can add contacts from my FB and it is the first it let me in a week trying every day. Has to be server side. People from other carriers and phones were reporting the same issue...
richabi said:
I think you trying that technique and getting it to work was just timing. I just checked to see if I can add contacts from my FB and it is the first it let me in a week trying every day. Has to be server side. People from other carriers and phones were reporting the same issue...
Click to expand...
Click to collapse
People reported success with this technique on other forums too, where going through the actual settings didn't work for them. IDK, it's whatever...
I'm sort of having a similar problem, except with MySpace, I haven't been able to log in since I got the phone. Any suggestions? I've tried it on both wifi & 3g (no 4g where I live) have flashed different roms and gotten the same result. Any ideas?
Im writing here because i have to where to go to ask for at problem like this
to night i updated my moms x8 because of an error with the market and gmail app on the phone. not rooted btw. and there wasent any gmail attached to the phone.
but after i had run the backup and restore application on the phone running 1.6 at that time. it backed everything up. then i plugged in the phone and updated to 2.1. after the install and i turned the phone on. i find out that i only got 4 contacts on the phone. and 1 contact in fav section there's no contacts on the simcard and backup and restor took about 1 min to restore contacts when i restored from the backup.
Any idea where the contacts have run away to or are they just lost for good?
They could have been attached to a google account. So when you backed up the files, you only backed up what was actually on the phone, which could be those 4 contacts.
Try doing a sync.
can't access that gmail. and i dont know if they have been synced to that gmail. i will try to get access to it, but as far as i know the phone hasent synced it contacts with it, not manually it hasent, dont know if it does so automaticly?
I think it does it automatically. One day I went to look at the contacts that were actually stored on my phone. Apparently none of them were, they were all tied to the gmail account.
So yeah, I'd say it does it automatically. I could be wrong though.
Hello guys, I am facing a weird problem that I have never faced before. I have one week old brand new Nexus 4 and its just awesome. But some little bug in the OS is just spoiling the whole experience. I am not sure if its a bug or not but surely it shouldn't happen.
The problem is I always synchronize my contacts with gmail. So whenever I added my gmail accounts first, all of my contacts just came into my phone flawlessly. But one morning I just saw all the contacts disappeared leaving a just few which are of no use. After googling and some small rnd I found the life saving option "Restore Contacts" in gmail contacts. I got them back. Didn't know the reason but thought it would never happen again. Today again this thing happened which really pissed me off.
I have used all of the android OS starting from GB to ICS but this thing never happened. I also found that whatsapp, facebook, wechat contacts are not synchronized properly without any reason. Contacts are not properly shown under "Contacts to display" option. Guys is this problem common in JB 4.2.2 or I am missing something to properly configure my phone. Please share your views friends.
subhasis005 said:
Hello guys, I am facing a weird problem that I have never faced before. I have one week old brand new Nexus 4 and its just awesome. But some little bug in the OS is just spoiling the whole experience. I am not sure if its a bug or not but surely it shouldn't happen.
The problem is I always synchronize my contacts with gmail. So whenever I added my gmail accounts first, all of my contacts just came into my phone flawlessly. But one morning I just saw all the contacts disappeared leaving a just few which are of no use. After googling and some small rnd I found the life saving option "Restore Contacts" in gmail contacts. I got them back. Didn't know the reason but thought it would never happen again. Today again this thing happened which really pissed me off.
I have used all of the android OS starting from GB to ICS but this thing never happened. I also found that whatsapp, facebook, wechat contacts are not synchronized properly without any reason. Contacts are not properly shown under "Contacts to display" option. Guys is this problem common in JB 4.2.2 or I am missing something to properly configure my phone. Please share your views friends.
Click to expand...
Click to collapse
Log in to your google account through a web browser. I'll guarantee all your contacts are still there. Either you are not syncing right or you need a factory reset/flash.
Gmail contacts also deleted when they are disappeared from phone
hp420 said:
Log in to your google account through a web browser. I'll guarantee all your contacts are still there. Either you are not syncing right or you need a factory reset/flash.
Click to expand...
Click to collapse
Thanks for your reply. But let me tell you one thing the moment I saw my contacts gone in the phonebook, I checked my gmail account also. The contacts were also not there. Then I performed a "Restore" action and the contacts came into gmail address book as well as in the phone. Hope I have made the problem clear now. :crying::crying:
subhasis005 said:
Thanks for your reply. But let me tell you one thing the moment I saw my contacts gone in the phonebook, I checked my gmail account also. The contacts were also not there. Then I performed a "Restore" action and the contacts came into gmail address book as well as in the phone. Hope I have made the problem clear now. :crying::crying:
Click to expand...
Click to collapse
no, not really....you said you restored your contacts and they have returned....so what's the issue then?
Re: Gmail contacts also deleted when they are disappeared from phone
hp420 said:
no, not really....you said you restored your contacts and they have returned....so what's the issue then?
Click to expand...
Click to collapse
Yes I restored my contacts they were fine. They came back to my phonebook but without any reason they disappeared again. I had to do same restore again in the gmail to bring them back in my phonebook. I had not faced this problem before. Thats why I am confused. And moreover can you tell me why no whatsapp and wechat contacts not shown in the phonebook while all the syncs are on? Please tell me if you have any ideas...Thank you in advance.
hp420 said:
no, not really....you said you restored your contacts and they have returned....so what's the issue then?
Click to expand...
Click to collapse
It's pretty clear to me. The OP added his Google account to his phone, sync'ed his contacts and then some time later found that they had vanished from both phone /and/ Google. He was fortunate to be able to recover them, but the fact that he was able to does not mean that it's not an issue. Likewise, the fact that it has happened again suggests that he needs a little more support that an implied PICNIC reply....
---------- Post added at 07:20 PM ---------- Previous post was at 07:19 PM ----------
subhasis005 said:
Hello guys, I am facing a weird problem that I have never faced before. I have one week old brand new Nexus 4 and its just awesome. But some little bug in the OS is just spoiling the whole experience. I am not sure if its a bug or not but surely it shouldn't happen.
The problem is I always synchronize my contacts with gmail. So whenever I added my gmail accounts first, all of my contacts just came into my phone flawlessly. But one morning I just saw all the contacts disappeared leaving a just few which are of no use. After googling and some small rnd I found the life saving option "Restore Contacts" in gmail contacts. I got them back. Didn't know the reason but thought it would never happen again. Today again this thing happened which really pissed me off.
I have used all of the android OS starting from GB to ICS but this thing never happened. I also found that whatsapp, facebook, wechat contacts are not synchronized properly without any reason. Contacts are not properly shown under "Contacts to display" option. Guys is this problem common in JB 4.2.2 or I am missing something to properly configure my phone. Please share your views friends.
Click to expand...
Click to collapse
I'd be looking into apps here - if a contact is deleted on your phone, this deletion will be sync'ed back to Google with the symptoms you've reported. Have you scoured your phone for a potential rogue here (either malicious or, more likely, buggy)...?
thanks for getting it finally
thanks daern for understanding my problem. You read my mind. This prob should not happen. Do you mean that any malicious programs are running in my phone?? or any other issue is causing this weird problem. I am not sure tomorrow morning I will see all the contacts vanished again. Its been 2 times I am facing this.
subhasis005 said:
thanks daern for understanding my problem. You read my mind. This prob should not happen. Do you mean that any malicious programs are running in my phone?? or any other issue is causing this weird problem. I am not sure tomorrow morning I will see all the contacts vanished again. Its been 2 times I am facing this.
Click to expand...
Click to collapse
Chances are some (non Google) app on your phone, which has access to your contacts is deleting them. I would backup your storage and "factory reset" your phone. If the problem returns, try removing apps with access to your contacts.
SpookyTunes said:
Chances are some (non Google) app on your phone, which has access to your contacts is deleting them. I would backup your storage and "factory reset" your phone. If the problem returns, try removing apps with access to your contacts.
Click to expand...
Click to collapse
I have a similar problem but in my case there is absolutely no doubt that it is Google deleting contacts from my Nexus 4. I do not even want my contacts synchronized or backed up on Google's servers and prefer to use the phone memory (because I use other apps to back up my contacts). The first time Google deleted my contacts from phone I realized that I had only disabled synch for "contacts" but neglected to also do it for "people" so I made sure all of that was disabled before I went and started deleting duplicate contacts from Gmail (that's right, it not only deleted it from the phone it duplicated them there). I then proceeded to restore my contacts from a .vcf file directly to the phone memory and it worked fine at first. Then, the next day, Google had AGAIN deleted all contacts and again duplicated them on Gmail. The phone has Android 4.3 and is stock other than being rooted. I am hoping to avoid having to delete the google account from the phone altogether. Any ideas?