Phone feezes/crashes after unlocking the device - Galaxy S 4 Q&A, Help & Troubleshooting

hey,
i got a problem everytime i unlock my device, after about 5 second it freezes...
sometimes it freezes for about 20 sec and sometimes it freezes untill i reset my phone...
there are also sometimes its not freezing at all...
i think the problem comes from wifi or bluetooth cause everytime i unlock my phone they both get restarted .. even though they both are off
also my bluetooth isnt working at all..like, when i try to turn it on it shows that its turning on but after about 10 sec it goes back off...
anyone know how to fix this problem ?
i tried full wipes and changing roms.. both didnt work
thanks in advance

anyone?

please help?

Well it can be software or hardware related. It can even be your battery. Hard to tell.
Did you try custom roms?

Lennyz1988 said:
Well it can be software or hardware related. It can even be your battery. Hard to tell.
Did you try custom roms?
Click to expand...
Click to collapse
yes i tried custom roms..
also im charging my phone alot lately..do you think the problem comes from this ?

sultanovski said:
yes i tried custom roms..
also im charging my phone alot lately..do you think the problem comes from this ?
Click to expand...
Click to collapse
You mean that the battery runs empty quickly? Then yes thats a possibility.

Related

[Q] Freezes after custom ROM

After installing each of the following: Focus rev1.4 ROM v1.3, ROM v2.0, ROM v2.2, my focus constantly keeps freezing at the Windows Phone logo loading screen. I don't know what to do. And sometimes it comes up with a message saying the storage card isn't compatible and I have to turn my phone off, remove it and turn it back on again and then it just still freezes at the Windows Phone logo loading screen. Any help would be much appreciated, I don't know what I'm doing wrong. Thanks
brushpicks1 said:
After installing each of the following: Focus rev1.4 ROM v1.3, ROM v2.0, ROM v2.2, my focus constantly keeps freezing at the Windows Phone logo loading screen. I don't know what to do. And sometimes it comes up with a message saying the storage card isn't compatible and I have to turn my phone off, remove it and turn it back on again and then it just still freezes at the Windows Phone logo loading screen. Any help would be much appreciated, I don't know what I'm doing wrong. Thanks
Click to expand...
Click to collapse
The compatibility message you also get when you're using a wrong charger. Is your battery ok?
EnderPsp said:
The compatibility message you also get when you're using a wrong charger. Is your battery ok?
Click to expand...
Click to collapse
Well it's kinda old and doesn't hold a charge longer than a day. It's the same battery I got with the phone when it came out. But is that really what would be causing it?
brushpicks1 said:
Well it's kinda old and doesn't hold a charge longer than a day. It's the same battery I got with the phone when it came out. But is that really what would be causing it?
Click to expand...
Click to collapse
I'm not saying that's it but it's worth checking. Beats the alternative, search custom rom and stuck at logo you'll see what I mean.
Battery
EnderPsp said:
I'm not saying that's it but it's worth checking. Beats the alternative, search custom rom and stuck at logo you'll see what I mean.
Click to expand...
Click to collapse
So, now it never freezes, it always keeps saying Memory Card Not Working. Is this completely due to my bad battery? You think ATT will let me test another one of their battery's to see if thats the problem.
brushpicks1 said:
So, now it never freezes, it always keeps saying Memory Card Not Working. Is this completely due to my bad battery? You think ATT will let me test another one of their battery's to see if thats the problem.
Click to expand...
Click to collapse
If you flash any custom ROM, you may lose your warranty...

[Q] Does anybody have this issue?

My nexus 4 was bought about one month after it was released .
I didn't have this issue in the first three months ,but recently ,about in the past one month ,it occurred kind of frequently and randomly.
Here is the issue:
I lock the screen and leave it there without using .When I am ready to use it ,I cannot awaken the screen even after I press the power button several times, both short and long press ,as if my phone was powered off ,even though I know its power is still 50 percent or so. After a series of random press ,I give it a long press ,then it gets rebooting .
I have been searching on the internet and many Nexus 4 users have this issue ,however, nobody can tell exactly what causes this problem .Some say it is caused by snapdragon batteryguru and some say the battery is not firmly installed .
I don't know whether you guys have ever come across this issue ,what is your analysis about it and how you solve this boring problem...
Glad to see that I can find solutions here...
My nexus is running original android 4.2.2 and is not rooted.
sleep of death. long press (10-20 seconds) powers off/reboots the phone. can be caused by phones software, undervolting and apps.
i haven't got any issues like this, have you installed a rom? if you have try another rom, also remove battery guru as suggested
mlndshh said:
i haven't got any issues like this, have you installed a rom? if you have try another rom, also remove battery guru as suggested
Click to expand...
Click to collapse
mine is running original android 4.2.2 and I never installed other roms...
simms22 said:
sleep of death. long press (10-20 seconds) powers off/reboots the phone. can be caused by phones software, undervolting and apps.
Click to expand...
Click to collapse
Thanks
But it seems difficult to find out a proper solution ...
youngwuno1 said:
Thanks
But it seems difficult to find out a proper solution ...
Click to expand...
Click to collapse
if its an app, figure out which one it is.

[Q] i9500 randomly reboots, wifi doesn't work and other problems

Hi, I bought my GS4 i9500 around 2 months ago, and few days ago while I was listening to music, someone called me and I noticed that the phone was a bit hot. I'm not exactly sure that that was the source of this problem.
Anyway, when I put the phone down, it didn't work, and after a few seconds it rebooted.
Ever since it rebooted it keeps doing problems - it reboots once in a while, the wi-fi doesn't work, and the touch is delayed sometimes (it doesn't respond for a while, and after a few seconds it suddenly responds to all the gestures I did over the last few seconds.).
I tried factory resting it, change frimware, clear cache and everything, and still nothing worked. It still does these problems.
I took it to the store where I bought it and they flashed it, and still it didn't solve it.
The problem is I rooted the phone, and I'm afraid the warranty won't be accepted if I send them the device.
Anyone knows what the problem might be?
Sorry for my bad English.
Thanks.
It worked for me to go fully back to stock. Maybe give that a shot,
Tunestwo said:
It worked for me to go fully back to stock. Maybe give that a shot,
Click to expand...
Click to collapse
If you mean by that to flash the original frimware, i've already tried that..
Any other ideas?
Danieliko said:
If you mean by that to flash the original frimware, i've already tried that..
Any other ideas?
Click to expand...
Click to collapse
Noop, sorry man. when i did go fully back to stock it went off... i think its a warranty problem here.
well, i'm currently dealing with the problem too, it automatically boots itself, my reception goes off, eventough im not in a dead spot. but: it only happens if im on ~20% battery. i think its a softwaresided problem. im running on the normal stock touchwiz with android 4.2.2.
im gonna send it to the operator, maybe it really is a warranty-sided problem.
irot3k said:
well, i'm currently dealing with the problem too, it automatically boots itself, my reception goes off, eventough im not in a dead spot. but: it only happens if im on ~20% battery. i think its a softwaresided problem. im running on the normal stock touchwiz with android 4.2.2.
im gonna send it to the operator, maybe it really is a warranty-sided problem.
Click to expand...
Click to collapse
Sent to operator, unfortunately the warranty has been expired (probably because I rooted), and they want ~450$ to repair it..
Hopefully ill find some solution.
Danieliko said:
Sent to operator, unfortunately the warranty has been expired (probably because I rooted), and they want ~450$ to repair it..
Hopefully ill find some solution.
Click to expand...
Click to collapse
~450$ suggest to get new one , when device reboot see if the battery temperature maybe the wrong with battery I was have the reboot problem and fixed with replace battery and reinstall full rom.
my rom is UBMG9
d34dlym4n said:
~450$ suggest to get new one , when device reboot see if the battery temperature maybe the wrong with battery I was have the reboot problem and fixed with replace battery and reinstall full rom.
my rom is UBMG9
Click to expand...
Click to collapse
I'll try that, thanks

[Q] phone does not wake up

Sometimes, when i try to wakeup my phone using home or power button, the capacitive keys light up but the screen is black.. I have to press power button to "sleep" and wake it up again... any idea? It was like this since I got it.... I updated recently and the problem still persists... it's not a big deal but a bit annoying at times.
..
yeahman45 said:
Sometimes, when i try to wakeup my phone using home or power button, the capacitive keys light up but the screen is black.. I have to press power button to "sleep" and wake it up again... any idea? It was like this since I got it.... I updated recently and the problem still persists... it's not a big deal but a bit annoying at times.
Click to expand...
Click to collapse
It may be due to firmware bug or some installed app.
You didn't tell what rom you are using (stock or custom). And also check for installed apps that you suspect.
vndnguyen said:
It may be due to firmware bug or some installed app.
You didn't tell what rom you are using (stock or custom). And also check for installed apps that you suspect.
Click to expand...
Click to collapse
It's a hardware defect. Mine was like this too since 11th april. After changing the motherboard to the newer, 1.1100 version, the problem is competeley gone away. It's waking up every time correctly.
We had a topic about this earlier...
Hardware defect? Are you sure? I dont have a warranty. Bought it abroad. I was hoping it was just a software glitch. I am on stock unrooted
yeahman45 said:
Hardware defect? Are you sure? I dont have a warranty. Bought it abroad. I was hoping it was just a software glitch. I am on stock unrooted
Click to expand...
Click to collapse
I'm totally sure because i had this bug from the beginning. I was trying all firmware updates, factory reset, etc. It's not related to the fingerprint sensor or any app installed or not.
Ok i have no choice. Will try the solutions i read from google, seems to he a common issue
yeahman45 said:
Ok i have no choice. Will try the solutions i read from google, seems to he a common issue
Click to expand...
Click to collapse
All i can say is that the old motherboard was 0.800 according to the phone info app, and the new one is 1.100 .
Levus said:
All i can say is that the old motherboard was 0.800 according to the phone info app, and the new one is 1.100 .
Click to expand...
Click to collapse
anyone else can confirm it's a hardware issue? does it get worse with time? I still get it (but seems worse sometimes, where i need to press power button several times to wake it up) and i have tried a lot of suggestions
anyone with a non-touchwiz rom have this problem? maybe it is related with touchwiz?
yeahman45 said:
anyone with a non-touchwiz rom have this problem? maybe it is related with touchwiz?
Click to expand...
Click to collapse
anyone can report if it also happens with a non touchwiz rom?? I can't flash one as my phone is still under warranty
no one can't reply? so this issue is not common after all?
guys i am going to void my warranty to flash cm12... does it solve this issue??
adit said:
Re-activation lock only works when knox is 0x0 but that too can be bypassed by installing custom rom so...
Click to expand...
Click to collapse
I can not install custom in my own phone ...0x1...after install xtrolite 2.2....f...
Have someone solved the problem by flashing a custom kernel? Still getting the issue on latest lollipop rom

Audio does't work on My s4

Hi guys,My Phone decides To dont sound anymore
All my sounds are gone.. Alarm, music. notifications nothing makes a sound..
Whenever i do something related To The sound (open Music player for exemple)The Phone freezes.I'm on imperium lollipop 7.1 i have tried do factory resect And Back to stock firmware with Odin,flash new kernel,new modem and new bootloader,But nothing change
What can I do to solve that? Thanks.
please help!
Does your wifi/bluetooth work?
Lennyz1988 said:
Does your wifi/bluetooth work?
Click to expand...
Click to collapse
yes they work with no problem
roccovite said:
yes they work with no problem
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Click to collapse
Then it's a hardware problem.
Lennyz1988 said:
Then it's a hardware problem.
Click to expand...
Click to collapse
i don't think so,it plays the bootsound and also the sound works properly for a minute,then it disappears
No One had this problem?
yes, me too.
Freeze or restart on playing any sound.
I'm on stock lollipop rom I9505
It's OK for a minute after restart, but no more than the minute
Did you flash any custom rom before?
Tap thanks instead of writing it. Guess what, it's easier!! ??
yilun said:
Did you flash any custom rom before?
Tap thanks instead of writing it. Guess what, it's easier!!
Click to expand...
Click to collapse
i have flashed a custom ROM only after this problem,but nothing change.I went to a china fix store and they said its the motherboard...can this be true?
Try connecting your earphones to the output jack, if it works than try to change the kernel. If still broken than I'd guess it's hardware problem, but probably not the moderboard ( correct me if wrong )
yilun said:
Try connecting your earphones to the output jack, if it works than try to change the kernel. If still broken than I'd guess it's hardware problem, but probably not the moderboard ( correct me if wrong )
Click to expand...
Click to collapse
with earphones still no sound...i think its hardware problem
I have the exact same problem from 15 days ago mate, i ll add to that : the phone overheats under the flash led section as soon as it starts, searching i found some talks about faulty Audio IC chip located there. I did not find a solution, some repairing shops told me they wont even open it here since they know about it, and said it's not repairable...
Now phone even reboots itself, you ll have that too after some days i guess...
Its really annoying since its a replacement for a faulty hardware s3 unit...eMMc chip died on me.
If you find something to fix it let me know please.
I serrendered.
PS : and videos wont play anmore too, right?
I don't think it's about hardware, because my freeze a little on loading audio stuff and it's sometimes OK.
I have tried two roms but no chance.
Is there any link of some stock kernel to flash via odin?
well i think we have to surrender
Try stock and check in accessibility ..if all sounds are off ..
roccovite said:
i have flashed a custom ROM only after this problem,but nothing change.I went to a china fix store and they said its the motherboard...can this be true?
Click to expand...
Click to collapse
Do NOT surrender, those chinese guys are probably trying to rip you off... Im saying this as a chinese guy. Go to a Samsung store.
Sent from my GT-I9505G using XDA Free mobile app

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