Database Users

My Touch HD keeps restarting.. :( Any ideas how to fix that?

I've tried different ROMs (Dutty's wm6.1 v4.3; Topix 3.5 wm6.1; stock ROM; Miri WM6.5 v20) and Radios (the one which comes with stock ROM and 1.17).
And with all ROMs and Radios the same result:
1. When I'm starting browsing with Opera - the phone restarts. I noticed that it only happens when I'm browsing or using other applications which requires internet connection (like Google Maps).
2. After first restart phone begins restarting: when Smart Mobility text appears and phone vibrates it restarts again and again and again and never boots up.
3. I can boot up the phone only after removing the battery for some time (1 minute). If I put it back two quickly - no success.
Anybody had the same problem? My phone still has warranty. But how to prove that as it's not restarting all the time. Sometimes I can browse successfully without any problems at all. And sometimes it restarts few times in one day.
Any ideas?

Hmmm... strange battery activity.
Try checking the battery connection, if the battery is loose/moves around when you touch it with your finger, try putting a piece of paper on top, or the side, or which ever way it moves, So the battery will still touch the battery contacts. Doing a Hard Reset would not make a difference since you mentioned you tried various custom ROMs... I would suggest you try flashing back to Stock ROM, then see if the problem resolves itself.
Other than that, there may be a possibility that you have a defective unit.

try flashing back to Stock ROM

samlives said:
try flashing back to Stock ROM
Click to expand...
Click to collapse
Did that already few times. No success.

Mastoid said:
Hmmm... strange battery activity.
Try checking the battery connection, if the battery is loose/moves around when you touch it with your finger, try putting a piece of paper on top, or the side, or which ever way it moves, So the battery will still touch the battery contacts. Doing a Hard Reset would not make a difference since you mentioned you tried various custom ROMs... I would suggest you try flashing back to Stock ROM, then see if the problem resolves itself.
Other than that, there may be a possibility that you have a defective unit.
Click to expand...
Click to collapse
I doubt that this is battery related. It happens only when I'm using data connection (browsing internet etc.). So it's not a battery issue.

Unfortunately, i've never come across anyone else that has experienced the same issue as you do.
Is your phone still under warranty? if so, you may want to consider returning it to HTC for repairs but make sure it has stock ROM and Radio versions beforehand if you decide to do this.
Best Regards.

Hi,
Just flashed back to _HTC Touch HD_MR_2009_RUU_BlackStone_HTC_FIN_1.56.414.0_Radio_52.62.25.34_1.13.25.24_Ship
Tomorrow I'll take it to HTC service.
Yes.. the phone is still under warranty (1 year still remains).
I made a movie of my phone restarting.. and put it into my SD card. So I will show them.

Ok Bullka, good luck with everything and I hope you get is fixed quickly. However, if you continue to have the same problem and HTC Repairs refuse to fix it, please post back here and hopefully someone else may have an appropriate solution.
Let us know the outcome, if possible.
Best Regards.

bullka said:
Hi,
I made a movie of my phone restarting.. and put it into my SD card. So I will show them.
Click to expand...
Click to collapse
Now that is a very good idea!
One thing though...does the movie show the stock ROM? If not it could give them an excuse not to do it under warranty.
Good luck

I actually had exactly the same problem with Opera and phone rebooting a little while ago. The difference was that it dint boot up no matter how long I left the battery out.
I then use diamond MTTY, yes MTTY, to flash back stock rom, and it works fine until now.

samlives said:
Now that is a very good idea!
One thing though...does the movie show the stock ROM? If not it could give them an excuse not to do it under warranty.
Good luck
Click to expand...
Click to collapse
Hi,
Of course I flashed back to stock before making that movie. But the phone restarts even before showing the ROM/radio version at the right corner on the bottom. Just the label Smart Mobility appears and phone restarts.
Thanks for your support.
I'll let you know the results.

Just received my HD back from HTC service.
They didn't say what they have fixed. The lady in the reception just said that it's fixed now Doesn't give much confidence
Anyway I did a quick internet browsing while driving to my office. No phone restarts. usually it happens when I'm in the bed doing more browsing.
Deep in my heart I believe that they fixed it. But let's see how it will be next day.
See ya!

bullka said:
Just received my HD back from HTC service.
They didn't say what they have fixed. The lady in the reception just said that it's fixed now Doesn't give much confidence
Anyway I did a quick internet browsing while driving to my office. No phone restarts. usually it happens when I'm in the bed doing more browsing.
Deep in my heart I believe that they fixed it. But let's see how it will be next day.
See ya!
Click to expand...
Click to collapse
Excellent news mate
I hope it works out for you... so far so good

Just noticed what my IMEI number is different now. They changed it on Warranty Card as well.
So it makes me believe that they really fixed something by changing internals and not just reflashing the ROM.
Woohoo!!!

i had this too. phone goes off whilst browsing the internet on wifi - but only occasionally. sent to htc and they replaced the motherboard for me - all fine.

[Q] After booting in to android my phone just vibrats and shuts off?

I dont understand i have tried everything! I must be missing something
I have booted before with no problems aside from the robo voice
I come home in hopes to fix it and now no matter what build i use no matter what zimage i use the phone boots like normal in to Android and then just shuts down.... What am i missing here?

Spent all Morning Flashing rom and radio combos and still the same thing, Reformatted my sd card Nothing.
NO HELP?

this happened to me when i started using my extanded battery, no matter what i did it boots vibrates then shuts, im back to my normal battery all the builds work now, i figured out that the extended battery might need a driver or something.

here the same! with original battery is working
With extanded battery is shutting down! in one line by booting with haret
Chragin off (temp overheat)
battery working with
desirebuild_v5
battery dosent work with
mattcfroyorc1.4
mattcfroyorc1.3a

Wow never even thought about changing back to a stock battery. Or even mentioning that i again

This happened to me when I had a multi-boot program installed on the winmo side. Uninstalled it- booted just fine.

there have been a couple of threads with the same issue.. the devs have been asked about it.. nothing heard back as yet.. but it definitely it is an extended battery that is causing it

Yes the extended battery is it. I read it somewhere in the forums that it is not supported yet as there are no drivers and due to which while booting haret reads the battery temp to be 90 while it actually being ~30 and hence cant boot.
Replace it with stock and you are good to go

Mine is still the stock battery and still does the same thing for all versions of ROM and android too..

kingfisher1111 Mine is still the stock battery and still does the same thing for all versions of ROM and android too..
Click to expand...
Click to collapse
Are you using the stock HTC battery cuz im sure if the exteneded one dont work neither will cheap replacment batteries
Works great with my stock battery;
Never thought in a million years to try without extended battery lol
Only thing now i have to do is get over the robo voice.

nardone24 said:
Are you using the stock HTC battery cuz im sure if the exteneded one dont work neither will cheap replacment batteries
Works great with my stock battery;
Never thought in a million years to try without extended battery lol
Only thing now i have to do is get over the robo voice.
Click to expand...
Click to collapse
yes mine is original battery that came out of box with Tmobile..
Any one help me on this issue?

lots of freezin goin on up in here!

long story short i went from an old GB to an ICS. didn't care too much for it so i went back to this one. loved it but i noticed that when i went to reboot none of the options worked. also then noticed that it would freeze at other times too and the only way to get unstuck was to put it to lock the screen and unlock it.
thinking it was the rom i switched again to this one just a trial and error. well its doing it on this one too. but now i can't even unlock the screen.
unless im missing something, i am doing all this through cwm and doing a data wipe and cache wipe each time.
what else can i try to get everything rectified
edit: and no, my digitizer is not broken as it has worked for well over 2 years as well as when i had the ICS rom up until the past weekend!

But the digitizer can brick from one moment to the other. In my case, i flashed miui and my digitizer was broken after that. Before that all was fine.
What i did to find that out, was to reset the phone completly. What means, back to WM 6.5. It's just an idea to do another trial and error. If it doesn't work in WM 6.5 u're digitizer is nearly to 100% broken.
Sorry for my bad english. May i could help u

schlöntz said:
But the digitizer can brick from one moment to the other. In my case, i flashed miui and my digitizer was broken after that. Before that all was fine.
What i did to find that out, was to reset the phone completly. What means, back to WM 6.5. It's just an idea to do another trial and error. If it doesn't work in WM 6.5 u're digitizer is nearly to 100% broken.
Sorry for my bad english. May i could help u
Click to expand...
Click to collapse
thanks for the input, by again my digitizer is fine
it only stops responding when i try and reboot the phone.

hai bro,,,,,,
pls change the rom to gingerbread.....use asop roms i.e. non sense roms for less freezing specially when unlocking screen freeze...currently ics hardware acceraltion under some issue the xda members are working hard to come issues...wait for a stable daily use ics build release..........all ics rom are beta hence no hardware video codecs etc.....dont doubt your screen it works well ,,,my htc is 1.5yrs old it is fine.. dont doubt your digitalizer..it is fine ...only your kernels in rom make this error ..
i personal recommand to go with stable cm7 base builds...for better battery life and stablity...

blackbeasst said:
thanks for the input, by again my digitizer is fine
it only stops responding when i try and reboot the phone.
Click to expand...
Click to collapse
and how do you go about rebooting the phone do you use the power/end key to bring up the power menu
if so
try downloading quickboot from the play store
https://play.google.com/store/apps/...ckboot&feature=nav_result#?t=W251bGwsMSwyLDNd
and use it to reboot your phone and see if it freezes

vigneshjack3 said:
hai bro,,,,,,
pls change the rom to gingerbread.....use asop roms i.e. non sense roms for less freezing specially when unlocking screen freeze...currently ics hardware acceraltion under some issue the xda members are working hard to come issues...wait for a stable daily use ics build release..........all ics rom are beta hence no hardware video codecs etc.....dont doubt your screen it works well ,,,my htc is 1.5yrs old it is fine.. dont doubt your digitalizer..it is fine ...only your kernels in rom make this error ..
i personal recommand to go with stable cm7 base builds...for better battery life and stablity...
Click to expand...
Click to collapse
im on this cm7 rom, not ICS.
http://forum.xda-developers.com/showthread.php?t=933951

Kameirus said:
and how do you go about rebooting the phone do you use the power/end key to bring up the power menu
if so
try downloading quickboot from the play store
https://play.google.com/store/apps/...ckboot&feature=nav_result#?t=W251bGwsMSwyLDNd
and use it to reboot your phone and see if it freezes
Click to expand...
Click to collapse
thanks bro. i'll try that here in a bit and letcha know
edit: reboots fine with that program
edit 2: but alas i still get some freezing just within the past 5 minutes

blackbeasst said:
thanks bro. i'll try that here in a bit and letcha know
edit: reboots fine with that program
edit 2: but alas i still get some freezing just within the past 5 minutes
Click to expand...
Click to collapse
ok where is the freezing happening at now
and are you useing the power/end key at all before the freeze up happens

Kameirus said:
ok where is the freezing happening at now
and are you useing the power/end key at all before the freeze up happens
Click to expand...
Click to collapse
every time i hold the power button in to reboot/turn off it hangs. i can't choose any of the options. if i hit the back arrow it removes the options screen but is still hung. i can hit the power button to black the screen but then i have to wait about 10 seconds to unlock it. if i try right away its still hung. but if i wait the 10 seconds or so it seems to be fine.
i know its not a big deal since i rarely reboot/power off. and now that i have that app it works.

blackbeasst said:
every time i hold the power button in to reboot/turn off it hangs. i can't choose any of the options. if i hit the back arrow it removes the options screen but is still hung. i can hit the power button to black the screen but then i have to wait about 10 seconds to unlock it. if i try right away its still hung. but if i wait the 10 seconds or so it seems to be fine.
i know its not a big deal since i rarely reboot/power off. and now that i have that app it works.
Click to expand...
Click to collapse
ok so test it out with out touching the power/end key for anything
you can use this program from the market to lock the screen
https://play.google.com/store/apps/...xLDEwMiwiY29tLmthdGVjY2Euc2NyZWVub2ZmbG9jayJd
and when unlocking the the phone use your windows key and see if things work a little bettor
just going thru a process of elimination trying to help ya

Kameirus said:
ok so test it out with out touching the power/end key for anything
you can use this program from the market to lock the screen
https://play.google.com/store/apps/...xLDEwMiwiY29tLmthdGVjY2Euc2NyZWVub2ZmbG9jayJd
and when unlocking the the phone use your windows key and see if things work a little bettor
just going thru a process of elimination trying to help ya
Click to expand...
Click to collapse
thanks kam. i'll try those and report back.

ok full fledged lock up this time. had to yank the battery.
could there be something still lingering on the system even after i did a wipe of the data/cache? im not opposed to reinstalling the rom if theres something else i can run to wipe it further.
also after booting back up it reverted to monday june 18 8:32 am!

blackbeasst said:
ok full fledged lock up this time. had to yank the battery.
could there be something still lingering on the system even after i did a wipe of the data/cache? im not opposed to reinstalling the rom if theres something else i can run to wipe it further.
also after booting back up it reverted to monday june 18 8:32 am!
Click to expand...
Click to collapse
do you have it overclocked at all
and what phone version is it eu or hd2

Kameirus said:
do you have it overclocked at all
and what phone version is it eu or hd2
Click to expand...
Click to collapse
nope. stock specs. my phone is a us phone. unless i missed something with that rom that makes it no likey?
even now after a battery pull and letting the screen time out im hung

vigneshjack3 said:
i personal recommand to go with stable cm7 base builds...for better battery life and stablity...
Click to expand...
Click to collapse
Hey, whilst it's great that you're trying to help, this is fundamentally wrong. This is an opinion based question but you're stating this as fact, which is misinformation and could cause confusion. Please choose your wording more carefully as the majority of ICS users DON'T have issues and I find it a tonne more stable than GB. Also overuse of emoticons
blackbeasst said:
nope. stock specs. my phone is a us phone. unless i missed something with that rom that makes it no likey?
even now after a battery pull and letting the screen time out im hung
Click to expand...
Click to collapse
Since you say you aren't opposed to reinstalling the ROM, try that. If that doesn't work, try WinMo. I'm inclined to agree with Kameirus here, it sounds like a digitizer issue, and you shouldn't rule it out as a possibility just yet. Installing WinMo should be able to tell you whether or not this is your problem.

Nigeldg said:
Since you say you aren't opposed to reinstalling the ROM, try that. If that doesn't work, try WinMo. I'm inclined to agree with Kameirus here, it sounds like a digitizer issue, and you shouldn't rule it out as a possibility just yet. Installing WinMo should be able to tell you whether or not this is your problem.
Click to expand...
Click to collapse
well i am on reinstall #2 of this exact rom. like i said since going to ICS a couple weeks ago this is my 4th rom within said 2/3 weeks. even up to the install of ICS i have had zero digitizer problems.
can i install winmo from cwm? if so does anyone have a link so i can give it a whirl?

ok reinstall #3 of that rom. this time it acted like the first time i installed it. the touch screen was responsive when choosing the options for installation.
the only thing i did was flash CWM 150mb instead of the 400mb i think was on there. not sure if that had anything to do with it but at least i would eliminate it.
ok up and running. i won't do any updates and see how it acts.
HA! well that didn't take long where's that winmo rom i can try out LOL!

blackbeasst said:
ok reinstall #3 of that rom. this time it acted like the first time i installed it. the touch screen was responsive when choosing the options for installation.
the only thing i did was flash CWM 150mb instead of the 400mb i think was on there. not sure if that had anything to do with it but at least i would eliminate it.
ok up and running. i won't do any updates and see how it acts.
HA! well that didn't take long where's that winmo rom i can try out LOL!
Click to expand...
Click to collapse
let me see if i can find the right one lol
its been so long since ive used a winmo
edit
i think this is the right one but let someone else confirm it is the correct one as i wouldnt want it to brick your phone if its not the right one \
http://shipped-roms.com/download.ph...o_15.39.50.07U_2.10.50.26_Signed_LEO_Ship.exe

Kameirus said:
let me see if i can find the right one lol
its been so long since ive used a winmo
edit
i think this is the right one but let someone else confirm it is the correct one as i wouldnt want it to brick your phone if its not the right one \
http://shipped-roms.com/download.ph...o_15.39.50.07U_2.10.50.26_Signed_LEO_Ship.exe
Click to expand...
Click to collapse
thanks kam. i'll wait for a verification first. would doing his method work?

blackbeasst said:
thanks kam. i'll wait for a verification first. would doing his method work?
Click to expand...
Click to collapse
Provided you have the right ROM for your device type (i.e. a TMOUS) then yes, it would work fine. I find his guides very good actually, much more noob-friendly than some of the ones here on XDA (general statement, not trying to say you're a noob or anything)

[Q] i9500 randomly reboots, wifi doesn't work and other problems

Hi, I bought my GS4 i9500 around 2 months ago, and few days ago while I was listening to music, someone called me and I noticed that the phone was a bit hot. I'm not exactly sure that that was the source of this problem.
Anyway, when I put the phone down, it didn't work, and after a few seconds it rebooted.
Ever since it rebooted it keeps doing problems - it reboots once in a while, the wi-fi doesn't work, and the touch is delayed sometimes (it doesn't respond for a while, and after a few seconds it suddenly responds to all the gestures I did over the last few seconds.).
I tried factory resting it, change frimware, clear cache and everything, and still nothing worked. It still does these problems.
I took it to the store where I bought it and they flashed it, and still it didn't solve it.
The problem is I rooted the phone, and I'm afraid the warranty won't be accepted if I send them the device.
Anyone knows what the problem might be?
Sorry for my bad English.
Thanks.

It worked for me to go fully back to stock. Maybe give that a shot,

Tunestwo said:
It worked for me to go fully back to stock. Maybe give that a shot,
Click to expand...
Click to collapse
If you mean by that to flash the original frimware, i've already tried that..
Any other ideas?

Danieliko said:
If you mean by that to flash the original frimware, i've already tried that..
Any other ideas?
Click to expand...
Click to collapse
Noop, sorry man. when i did go fully back to stock it went off... i think its a warranty problem here.

well, i'm currently dealing with the problem too, it automatically boots itself, my reception goes off, eventough im not in a dead spot. but: it only happens if im on ~20% battery. i think its a softwaresided problem. im running on the normal stock touchwiz with android 4.2.2.
im gonna send it to the operator, maybe it really is a warranty-sided problem.

irot3k said:
well, i'm currently dealing with the problem too, it automatically boots itself, my reception goes off, eventough im not in a dead spot. but: it only happens if im on ~20% battery. i think its a softwaresided problem. im running on the normal stock touchwiz with android 4.2.2.
im gonna send it to the operator, maybe it really is a warranty-sided problem.
Click to expand...
Click to collapse
Sent to operator, unfortunately the warranty has been expired (probably because I rooted), and they want ~450$ to repair it..
Hopefully ill find some solution.

Danieliko said:
Sent to operator, unfortunately the warranty has been expired (probably because I rooted), and they want ~450$ to repair it..
Hopefully ill find some solution.
Click to expand...
Click to collapse
~450$ suggest to get new one , when device reboot see if the battery temperature maybe the wrong with battery I was have the reboot problem and fixed with replace battery and reinstall full rom.
my rom is UBMG9

d34dlym4n said:
~450$ suggest to get new one , when device reboot see if the battery temperature maybe the wrong with battery I was have the reboot problem and fixed with replace battery and reinstall full rom.
my rom is UBMG9
Click to expand...
Click to collapse
I'll try that, thanks

Phone feezes/crashes after unlocking the device

hey,
i got a problem everytime i unlock my device, after about 5 second it freezes...
sometimes it freezes for about 20 sec and sometimes it freezes untill i reset my phone...
there are also sometimes its not freezing at all...
i think the problem comes from wifi or bluetooth cause everytime i unlock my phone they both get restarted .. even though they both are off
also my bluetooth isnt working at all..like, when i try to turn it on it shows that its turning on but after about 10 sec it goes back off...
anyone know how to fix this problem ?
i tried full wipes and changing roms.. both didnt work
thanks in advance

anyone?

please help?

Well it can be software or hardware related. It can even be your battery. Hard to tell.
Did you try custom roms?

Lennyz1988 said:
Well it can be software or hardware related. It can even be your battery. Hard to tell.
Did you try custom roms?
Click to expand...
Click to collapse
yes i tried custom roms..
also im charging my phone alot lately..do you think the problem comes from this ?

sultanovski said:
yes i tried custom roms..
also im charging my phone alot lately..do you think the problem comes from this ?
Click to expand...
Click to collapse
You mean that the battery runs empty quickly? Then yes thats a possibility.