com.android.phone - Galaxy Grand 2 Q&A, Help & Troubleshooting

After OTA upgrade to 4.4.2 my g7102 and when i use "one hand keybord", i can't make calls becouse on display appears ".... com.android.phone ... " and the cellular lines go down.
I have tried to reflash with odin the same firmware (on photo) and kies but the bug doesn't was cleared.
If i return to normal keyboard and restart the phone, it works fine.
South Africa version
PDA .....NH5

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[Q] android.process.acore and com.android.phone crash after flashing

I am having weird crashes after flashing (I tried D80220D and D80220H, both Europe Open). I flashed because I originally had a Hong Kong ROM which wasn't compatible with stuff we have here in France.
When I start the phone, a message telling me that the process com.android.phone has crashed. Another weird issue with that : if the message stop showing up and I try to put my SIM card (not sure if it is the right name in English) code, it keeps telling me that it is the wrong code with 3 tries remaining (and it keeps showing 3 tries remaining).
When it lets me enter my SIM card code and lets me access to the phone, it keeps showing up that android.phone.acore crashed. If I try to open the Contacts, it inst-crashes.
How can I repair that?
EDIT : A detail I forgot : I used Normal Flash /w LG Flash Tool 2014

Original vs Changed CSC

I bought phone in Italy from a carrier (TIM): the rom was branded and CSC was TIM.
I flashed unbranded Italian rom and *#1234# gives me ITV as CSC, but if I connect phone to PC with kieds it tells me I have a branded TIM rom, and as a matter if fact I am not getting the ota that most unbranded Italians are getting.
Why that?
No one with an answer?
71 views e no feedback...
Your phone is perceived as modified.. Hence no OTA... I read somewhere that you would have to go through a hard reset I order to make ITV permanent so that you would get OTA's for ITV but I am not sure..
Sent from my SM-G928F using Tapatalk
No way I'm going to hard reset... No time to go thru all settings again... Will wait for ITV or maybe flash another nation and then ITV when out
I've gone from branded to unbranded on my G928F using Odin 3.10.7.
- Install Smart Switch from Samsung on your PC to get the latest USB drivers.
- Start Odin, load the firmware you want to flash into the AP tab (In the options list, make sure repartition is off/unchecked).
- Boot your phone into download mode and connect your phone with your PC using USB cord. Odin, should state "Added" and show a blue colored box in the top left section.
- Start flashing the firmware by pressing Start.
- After flash is complete and everything went allright, Odin you state "Pass". Your phone will reboot automatically.
- Unplug the USB cord. Reboot your phone into recovery mode and select wipe/factory reset.
This at first generated an error within my phone, saying "No Command", alongside a Android puppet with a red triangle, but the wipe went on and the phone rebooted as well. CSC was changed from VDF to PHN, no carrier bloat and device status "Official"

HELP with note 3 ...

I just bought note 3 N9005 , with android 4.4.2 , but the software update tab in the settings is not appearing , and when I used setting search and click on update it displays error message " unfortunately settings has stopped" , I tried to flash it with lollipop , but I noticed that in the ODIN download mode that my phone model is N900P not N9005 as it seen on the box and in the battery area .. and the flashing FAILED , then I discovered that the IMEI is different in the settings that from the written one in the back of the battery area .....
what is the wrong with this mobile ?? and how can I fix it ??
P.S. the mobile is working fine now in this status but I want to be able to update ...
dodaloda said:
I just bought note 3 N9005 , with android 4.4.2 , but the software update tab in the settings is not appearing , and when I used setting search and click on update it displays error message " unfortunately settings has stopped" , I tried to flash it with lollipop , but I noticed that in the ODIN download mode that my phone model is N900P not N9005 as it seen on the box and in the battery area .. and the flashing FAILED , then I discovered that the IMEI is different in the settings that from the written one in the back of the battery area .....
what is the wrong with this mobile ?? and how can I fix it ??
P.S. the mobile is working fine now in this status but I want to be able to update ...
Click to expand...
Click to collapse
It's possible that you bought a Franki. Install this APP and add screenshots to help you better with your model.
* Council: Return the device to the seller if you can fastly.
Boot into download mode. The model # will be displayed. You can then boot into recovery mode. I think the second line will give you the recovery version.
You can then compare the two items to the firmware on sammobile.com to help verify the motherboard in the phone.

A9000 not registered on the network

hello dears
i bought a phone from dealer = SM-A9000
firmware was 5.1.1
when i try to make calls it's said "Not registered on the network"
then i flashed it with odin to the last stock firmware of 6.0.1 but it's crashed in Recovery Mode and can't boot normal shows "DRK faily ..."
after that i flashed it second time and it's stuck on the Samsung Logo.
then i take it to store of fixing phones they put old stock firmware of china 6.0.1 and the same stuck on Samsung Logo they fix it by odin via CSR file as they said
now it's running fine as old (5.1.1) but the some problem "Not registered on the network"
before everything :
1 - Sim Card Shows in Setting tab "Emergency Calls only"
2 - i can dial *#06# the both imei shows normal
3 - i try to registered the network via mobile networks Operators took alot and faild !
What does it say when you dial *#1234# ?
tys0n said:
What does it say when you dial *#1234# ?
Click to expand...
Click to collapse
Result :
AP:A9000ZCU1BPE1
CP : A9000ZCU1BPE1
CSC:A9000CHC1BPE1
Screenshot = h t t p : / / i.imgur . c o m /u0OCGGk.png | << remove space >>
can't dial *#7465625# to check if it's locked service => Not registered on the network)
i buy Black list check from (imei . i n f o) and it's said (Clean)
i updated it last night via OTA but no fix
Did it work when they had fixed it and you were on 6.0.1?
I know that downgrading sometimes can be problematic because of changes in modem and sometimes even efs. Results can be no network and/or imei lost. Upgrading again should fix those problems, but I don't know why you get bootloop on logo when you try to upgrade.

installing ROM on gt-19515

a month ago my S4 VE suddenly didn't work and every time i tried to boot it it stuck in Samsung logo.
i tried to install ROM with Odin(different versions tried) and i download KSA ROMs (i didnt know which pda is suitable to my phone and i download KSA because KSA is written on the box)
tried ROMs:
I9515XXU1BPA5_I9515YJV1BOL1_I9515XXU1BPA5_HOME.tar
I9515XXU1BPE1_I9515OJV1BPD1_I9515XXU1BPE1_HOME.tar
I9515XXU1BQD2_I9515OJV1BQD1_I9515XXU1BQD2_HOME.tar
I9515XXU1BQD2_I9515YJV1BQD1_I9515XXU1BQD2_HOME.tar
only one of this made progress in Odin and didn't successes by the way.
now i cant boot and always stuck in "Firmware upgrade encountered an issue. Please select recovery mode in kies & tru again."
Kies can not find my phone.
any help will be appericated

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