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Asurion Insurance is no longer handeling nexus one

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Just call state farm and put it on your personal items policy. It's cheaper than Assurion ($3 per month) and they will pay 100% replacement with no deductible.

OutlawPro said:
Just call state farm and put it on your personal items policy. It's cheaper than Assurion ($3 per month) and they will pay 100% replacement with no deductible.
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+1
Been doing that since my 8125

My nexus one was stolen a couple days ago i called t–mobile they gave me the number for the insurance company called for Asurion I told them what happened, Then she said oh it looks like we don't carry nexus one no more,I sad what do you mean you do not carry this phone anymore are you ever gonna carry it, she said no it was discontinued and then said we can give you a comparable phone which was a motorola click or my touch, I can't even tell you what i said next i haven't decided what to do yet because i am still in disbelief.
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Insurance on a phone makes no sense. Also, filing an insurance claim for $500 is only going to hurt you. If you are that worried about it, just save up $500, stick it under your mattress and insure it yourself.

I just hung up with T-mobile who just hung up with Assurion and they stated that the insurance is NOT being dropped...he was actually surprised to hear that someone stated it was going to be dropped.
If they're out of stock then they try and pull what the OP stated which is send a comparable phone...even though none of those are even close to the sexy nexy....

+1 on the personal articles policy with State Farm, Farmers, Progressive, whomever you do your home/rent/car insurance through. No deductible, this is the kind of thing the policies are made for. and it's half the cost of Asurion or t-mobile premiums, and THEY have a deductible.

Before insuring your phone with your home/renter/auto insurance company make sure to get in writing that filing a claim for your phone won't count against you filing a claim. I asked my insurance company, SafeCo. They said that if I insured my phone and filed a claim then my month fee would increase and it would count against my record.

my nexus one got wet so i filed a claim and the told me the same thing that they dont make it anymore. I was like what the F*CK they said we can give a phone just like it the mytouch or cliq how in the hell is the mytouch or cliq anything like my nexus just because it has android???? lucky for me i disassembled my nexus clean it and left it open for 2 day and now it works

Will Asurion give us cash if we don't want the crappy phones they have in stock?

I still don't know what to do but i might just take whatever phone is worth the most and try to sell it and try to buy a nexus on ebay, But the only problem this is they give you a reconditioned phone. who knows what l will be able to sell it for and i'll still have to pay my 130 dollars deductible. It just would've been nice if they will be sent out an email to let me know about this.
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dwerk said:
I still don't know what to do but i might just take whatever phone is worth the most and try to sell it and try to buy a nexus on ebay, But the only problem this is they give you a reconditioned phone. who knows what l will be able to sell it for and i'll still have to pay my 130 dollars deductible. It just would've been nice if they will be sent out an email to let me know about this.
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Again...have you called them and asked them if they will give you $399 cash to buy a new Nexus One on your own? $529-130 = $399

maybe if they sent me two mytouch slides or an EVO but thats it

thewayne01 said:
Insurance on a phone makes no sense. Also, filing an insurance claim for $500 is only going to hurt you. If you are that worried about it, just save up $500, stick it under your mattress and insure it yourself.
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If you don't know what you're talking about, keep your opinions to yourself. It does nothing to you to make a $500 claim on a personal items policy. If your insurance company count it against you, I suggest you get a new company. It's not like your auto or home policy, totally different. I also want to add, that at $3 a month, it would take you nearly 14 years to save $500. Some people like not having to put out another $500 if their phone breaks or is stolen. You're an idiot.

OutlawPro said:
If you don't know what you're talking about, keep your opinions to yourself. It does nothing to you to make a $500 claim on a personal items policy. If your insurance company count it against you, I suggest you get a new company. It's not like your auto or home policy, totally different. I also want to add, that at $3 a month, it would take you nearly 14 years to save $500. Some people like not having to put out another $500 if their phone breaks or is stolen. You're an idiot.
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very much this.

if this is true then I'm canceling my insurance with tmo.
no point in paying them 6 bucks a month for nothing!

i called them yesterday and confirmed the ops findings.

Guys you should us square trade i got a 2 year warranty for $101.79 with tax and all. if they cant fix it they will give you what u paid for it $529 they are really good and i have used them for other phones.
here are some coupon code
Unique Coupon Code: 07P0CVRK4SG 30% off

seeking said:
maybe if they sent me two mytouch slides or an EVO but thats it
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T-Mobile will start to carry the Samsung Galaxy later this month. Perhaps Asurion will agree that is a comparable phone. If something happened to you nexus then maybe you could get the Galaxy.

uansari1 said:
Again...have you called them and asked them if they will give you $399 cash to buy a new Nexus One on your own? $529-130 = $399
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So I just called Asurion. At first, the woman told me that there's no way to know what would happen if I had to file a claim, and the only way to know is to actually file one. WTF?! I explained that if I would be precluded from getting a new N1 or the cash amount to purchase a new one (less the deductible, of course), that I would want to cancel my policy and that's why I need to know definitively whether or not they would give me a new N1 or cash, rather than an inferior phone. Anyway, I was able to talk to a manager. He said that at the moment, as long as Google is selling the phone from the website, if we file a claim and don't want a "comparable phone", we can order the phone ourselves and submit the receipt to be reimbursed in the amount over the deductible. Also, he pointed out that what constitutes a "comparable phone" is always changing. Today it's an HD2, Cliq, or MyTouch Slide. Tomorrow it could be something else with a faster processor, more RAM, etc. (Samsung Galaxy).

Terrible experience with Tmobile trying to upgrade to GS2

I've been a loyal Tmobile customer for over 10 years, even before they became Tmobile. However, after the terrible customer service experience I've been having with them the past few days over trying to purchasing a GS2 I have decided to brake my contact and move to a different carrier.
They have been giving me the run around and wrong information. I've had enough of their bs!
This is what they have been telling me each time I have called to purchase one. Keep in mind I haven't purchased a Tmobile phone in over 5 years.
(paraphrasing here)
Call #1 They said yes I "qualify for a full upgrade discount" and they have the white GS2 "in stock".
Call #2 , 4 days later, It's my paydays and ready to purchase..."no sorry we don't have any in stock". I said ok nevermind. I'm now thinking I 'll just buy an iphone 4 from craigslist and jailbrake/unlock it. She then puts me on hold. Different rep answers and says "yes we do have some in stock". I order one and again specifically (because I thought they were just trying to keep me happy) say "I want a white samsung galaxy s2". The guys says "no problem, I have that noted."
Call #3, 4 days later they ship me a black GS2. I called and told them the mistake. The rep said I was given the wrong information and that the white GS2 is on "back order". She was very apologetic and said they would ship out a white one asap. I said fine, i'll ship it back and wait out for the white one since I have already been charged $340 for the white one.
Call #4, 5 days later I called to confirm if they received the phone back. They said yes and when I asked when the white would be shipped she said I "don't qualify for a discounted white gs2" and that I could only purchase the black one for the $340 I was charged. I of course was furious because I had been told that I do since I haven't even purchased a phone from them in years. On top of that I haven't found a different price for a white GS2 either from Tmobile.
That was it for me. I asked for a refund and as soon as I get credited back I'm cancelling my service with Tmobile.
I'm moving on to AT&T and getting that sexy Samsung Note!

Awesome story
Sent from my SGH-T989 using XDA

Really sucks you went through that man.. I feel your pain..
Just really hope you don't go with an Iphone.. Don't get me wrong, its a decent phone, but a decent phone for a 3-4 year old platform..
There is absolutely no competition anymore, the tiny screens, the none existent 4g, the lack of freedom, the list just goes on.
Good luck with whatever you choose.. If you're really leaving I saw go to Verizon and get the Nexus!

fastfed said:
Really sucks you went through that man.. I feel your pain..
Just really hope you don't go with an Iphone.. Don't get me wrong, its a decent phone, but a decent phone for a 3-4 year old platform..
There is absolutely no competition anymore, the tiny screens, the none existent 4g, the lack of freedom, the list just goes on.
Good luck with whatever you choose.. If you're really leaving I saw go to Verizon and get the Nexus!
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I've been an avid fan of the jailbraking community. It's nice what you can do with a jailbroken iphone. However, since I'm with Tmobile I don't ever get a chance to browse 3g/4g speeds. That's probably the main reason why I'm moving away from the iphone and into android/rooting community.
I was leaning on getting the GS2 but today I went to the AT&T store and was blown away by the Samsung Note. I'm getting one Wednesday.

yup. my wife ordered me one as a surprise/gift and they sent an amaze. two months later i finally got my sgs2, $400 on a 2 year contract... if my wife wasn't making me stay with tmob, i would pay the etf and get a galaxy nexus tomorrow.

Damn y are you guys paying so much with a contact? I was only 14 months into my contract when I called the loyalty department, told em att made me an offer I couldn't refuse which included paying my termination fees and asked what they were willing to do to keep me. I ended up with bogo free gs2's for $249+ tax waived the upgrade fees, shipping cost (express shipped), and activation costs.
Sent from my SGH-T989 using XDA

It looks like everyone is facing hardships with Tmobile. I was yelled at by a manager at a retail location and am in the process of writing a letter to corporate, I'll let you guys know how that goes.
Sent from my SGH-T989 using xda premium

there customer service may not be perfect but when calling in if the reg cs agent says thru can't do anything or basically tells you no...tell em you want to speak with loyalty department. I have yet to get off the phone without getting my way. Also when speaking with em don't ask for something, you tell em this is what is going to happen, they say O we can't do that simply ask, well fine what's my termination costs? That will get ball rolling.
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If you qualified for an upgrade you could get the phone through Amazon or Best Buy. Guess is too late for that.
Sent from my SGH-T989

loyalty/retention department is your best friend
when you call 611 or whatever to call tmobile and the automated system says "what can i help you with today.. you can say etc etc"
SAY: CANCEL or RETENTION
they will transfer you to that department right away. I always talk to the reps there, because they're basically the reps who has been with the company longer and has more power over everything. They are basically supervisors (not really but could be?) to the regular reps, that means their own supervisors even have more power lol.
But anyways, any problems you guys have.. talk to these guys first because they have more access to "the system" than the regular reps, such as discounts and ****.
like bobby said he got a bogo free for $249 free everything.. this is their regular deal.. in fact it's not a deal at all. usually when you're almost 1.5 years into your contract, you're allowed early upgrade.
why is it not a deal? because... the standard upgrade price ranges from free-250 (depends if there are any promotions) so they could've just beautify and you're actually paying the regular upgrade price of $125 per phone (look into it, a lot of people either get the phone free or around $125 when upgrading). Or the phone is $249 and they credit you the $250 "credit" you get when you sign a extension to your contract and that goes into buying your phone.
Anyways! retention! thats who you have to call, I usually jump in and ask the rep whats the best they can do for me. If they say anything lower than $250 credit. that's BS. I have seen people get free phone + $250 credit. you can tell the rep that's what another rep has offered just "30 mins ago" they will try to match it, if not, hang up and call again, talk to another rep.
You know what I ended up getting $250 credit + $10 off every month of my contract. IT is usually one or the other because $10x24 = $240. And yes I have access to $10 2gb plans and $20 5 gb plans as well.
sorry for the ramble but hope this helps people save money on dealing with tmobile reps

iwasblown said:
It looks like everyone is facing hardships with Tmobile. I was yelled at by a manager at a retail location and am in the process of writing a letter to corporate, I'll let you guys know how that goes.
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I'm sorry but, lmao
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13 months into my contract I called and upgraded 2 lines, both got SGS2 for $279 with a $50 mail in rebate. Of course when you deal with t-mobile it's a flip of a coin on getting someone who actually wants to help you. I have hung up and called back several times until I get someone who is helpful and speaks English that i can understand.

As an employee I'm hella disappointed so many people are abusing the retention department in this fashion. And to the op, why didn't u just upgrade in store??? 340 is way more than it is in store so u didn't get a deal...
Sent from my Samsung Galaxy S II... On Juggernaut 5.0

This is way i just do pre-paid and buy all of my phones ....
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funeralthirst said:
yup. my wife ordered me one as a surprise/gift and they sent an amaze. two months later i finally got my sgs2, $400 on a 2 year contract... if my wife wasn't making me stay with tmob, i would pay the etf and get a galaxy nexus tomorrow.
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oh, and all of this was through the loyalty dept and i had been off contract for 4+ years.

TheD_R_E said:
As an employee I'm hella disappointed so many people are abusing the retention department in this fashion.
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Ive been with tmobile before it was ever tmobile and my bill is $325+ tax every month which I don't call abusing anything.
Enough said, Bye.

XPerties said:
Ive been with tmobile before it was ever tmobile and my bill is $325+ tax every month which I don't call abusing anything.
Enough said, Bye.
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Proof now.
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TheD_R_E said:
As an employee I'm hella disappointed so many people are abusing the retention department in this fashion. And to the op, why didn't u just upgrade in store??? 340 is way more than it is in store so u didn't get a deal...
Sent from my Samsung Galaxy S II... On Juggernaut 5.0
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They will bend you over any chance they get, so for anyone to stick it to them for a change its well deserved.
Sent from my SGH-T989 using XDA

My two cents......... I've also been with t mobile for over 12 years. Went thru the same thing as the op, with one exception i was just trying to get a sgs2. Didn't care what color it was. i was told i had to order one and that it wouldn't come till April (this was at the beginning of march) at a price of 340 dollars .
long story short, got mad, cancelled my order with t mobile and told them i was talking my business elsewhere. they told me no one in my market had this phone, and going thru them would be the fastest way to put this phone in my hands----WRONG. an hour later and only 160 dollars spent i had the phone. TARGET had 10 in stock at half the price.

bobby3306 said:
They will bend you over any chance they get, so for anyone to stick it to them for a change its well deserved.
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In addition, the reason why i think op didmt buy the phone in the store is because he wanted the white one
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T-Mobile Insurance on Play Store Nexus 4

So, I purchased my Nexus 4 through the Google Play store and will be using in with Tmobile (US). After searching around and not really getting a solid answer, I called T-Mobile to ask if the Play Store purchased Nexus 4 qualifies to be protected through T-Mobile's Equipment Protection program (insurance). Well, I still didn't get a solid answer. The rep was not sure off hand and had to do some searching. The best she could do was figure that more than likely it will be, but nothing said for sure yet.
She mentioned that it probably would be since it is a supported device, and that "they made an exception for the Nexus 1, so that may be an indication that the Nexus 4 will be supported." (obviously Nexus 1 was only sold through Play Store directly, not through any carriers, yet because it was supported on the Tmobile network they insured it).
I was told to keep the current insurance program that I have on my HTC One S because it should automatically transfer over to the new phone once activated, however it still was not for sure, and I should just call back a couple times until they have a final answer.
What are your experiences? Has anybody else called Tmobile and been told the same, or different?
Also, anybody have experience with SquareTrade phone insurance? Does it work well or is it a big hassle? Just looking for some input so we know our options if Tmobile doesn't protect it...http://www.squaretrade.com/smartphone

You mean the insurance thru asuron?? From what I researched they still make you pay a 130 deductible even tho the phone only cost 300-350
In planning on removing the plan. Not really worth it if I have to pay 130
Sent from my Nexus 4 using xda app-developers app

ugotproblemz said:
You mean the insurance thru asuron?? From what I researched they still make you pay a 130 deductible even tho the phone only cost 300-350
In planning on removing the plan. Not really worth it if I have to pay 130
Sent from my Nexus 4 using xda app-developers app
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Good point...I'm just worried about the glass backing that seems to be drawing a lot of controversy due to breakage.
The monthly fee for my insurance is covered through work, so I only have to pay the deductible, which means I don't have to worry about 2 years (or whatever) of the monthly fees adding up on top of the deductible.

I use Square Trade and very highly recommend them. I had a claim with them on my Nexus S and it was great. No deductible, super fast service, great communication. I get Square Trade warranties on all the electronics I buy now. Well worth it for sure.
The insurance you get through T-Mobile and all the other wireless carriers suck BIG TIME. They've sent me back refurbished phones multiple times, and have even lost another one in the mail somewhere. And on top of that, they've cancelled my insurance through them because THEY lost my phone. After two bad experiences with them, I started looking elsewhere -and that's how I found Square Trade.
Only thing about Square Trade is that they don't cover theft or lost and stolen phones. But I'd still recommend them to anyone for sure!
Sent from my Xoom using xda app-developers app

tgtoys said:
Good point...I'm just worried about the glass backing that seems to be drawing a lot of controversy due to breakage. Even if that's not protected you can always "loose" the phone and pull an insurance claim...
The monthly fee for my insurance is covered through work, so I only have to pay the deductible, which means I don't have to worry about 2 years (or whatever) of the monthly fees adding up on top of the deductible.
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First, *lose
Second, that's insurance fraud and that's illegal and just plain wrong.

Moved to Q&A
Sent from my Nocturnalized One XL using Forum Runner

If you claim you lost the phone, T-Mobile will lock it and it will become a door stop.

Dude I'm in the same exact situation from a one s too I'm pretty sure our handset protection will cover it cause even in their website it shows me having a nexus 4 and the premium protection next to it and I went to a tmobile store and they popped in a atnt Sim card and it authorized it so tmobiles devices are unlocked and the same as the play store ones so it should be all cool
Sent from my Nexus 4 using xda app-developers app

ugotproblemz said:
You mean the insurance thru asuron?? From what I researched they still make you pay a 130 deductible even tho the phone only cost 300-350
In planning on removing the plan. Not really worth it if I have to pay 130
Sent from my Nexus 4 using xda app-developers app
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This is true. Assurion tried to charge me $150 to replace my Nexus One when I broke the screen. This was on top of the $6/month I had been paying them for insurance for the previous 8 months. So the total cost of replacement through Assurion came to $198. At that point I decided to call Google and they told me they would replace the phone for $140+shipping.
Naturally, I decided to go straight through Google for the replacement. The next day I called T-Mobile retention and raised hell about the situation, telling them that Assurion was a huge rip-off and that I wanted to cancel the insurance and have the previous 6 months of insurance payments to be credited back to my account. The representative was very helpful. She removed the insurance and credited the past 6 months of insurance payments to my account.
That experience taught me to avoid insurance for my Nexus devices. If you look around there are a couple of threads of people who have already broken their Nexus 4's and Google charged them $160 for a replacement. So I've decided just to put an extra $160 away (profit from selling the SIII) and if the phone breaks then I'm going straight to Google.

I'm replacing my n4 thru Asurion and i bought this one on clist brand new.
And the seller brought it from the play store.
My phone fell and my back screen has a bad crack... They're charging me 130$ but its on back order
Oh yea and I'm on T-Mobile
Sent from my Nexus 4 using xda premium

What about defects? Then it's only a $5.00 deductible.
Sent from my Nexus 4 using xda premium

Got my claim through to asurion today because unless i scream into my call mic or put it on speaker others can not hear me outgoing or incoming.. Bought from play store.. They said hopefully by tomorrow since t-mobile did have stock recently i should receive a call to verify address and get my phone next day aired to me

If you have a Wells Fargo credit card, setting up an automatic payment will insure your phone up to $600 with a $25 deductible.
Sent from my Transformer using Tapatalk 2

xSunny said:
Got my claim through to asurion today because unless i scream into my call mic or put it on speaker others can not hear me outgoing or incoming.. Bought from play store.. They said hopefully by tomorrow since t-mobile did have stock recently i should receive a call to verify address and get my phone next day aired to me
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Any news?
I put mine in last Saturday I've been calling everyday and nothing.
T-Mobile had some and so did Google play... There's stores in my area with the phone in stock.... But Asurion doesn't have them??
They tell me that they get restocks every two to three days....but i call every day... I even told them to send me a s3 or a note 2(so I can trade for a n4) and they said no....i wish they'd hurry up
Sent from my Nexus 4 using xda premium

Nothing yet.. Still backordered for me

Best Buy Exchange's

Any have experience exchanging phones within theyre 15 day period before. I have always had bad luck with best buy and cell phones, ei.. screwing up my plan. I did an upgrade reversal once and it was a nightmare. Any way i want to go in on the 10th and exchange for a 32GB s4 and i asked the guy if its as straight forward as swap one for the other and pay the difference and he said ya but im still skepticle it will actually be that easy.
Anyone have any experience doing such a thing..

DJsCrIBbLe said:
Any have experience exchanging phones within theyre 15 day period before. I have always had bad luck with best buy and cell phones, ei.. screwing up my plan. I did an upgrade reversal once and it was a nightmare. Any way i want to go in on the 10th and exchange for a 32GB s4 and i asked the guy if its as straight forward as swap one for the other and pay the difference and he said ya but im still skepticle it will actually be that easy.
Anyone have any experience doing such a thing..
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Nothing is ever easy at Best Buy which is why I haven't spent a cent there in over 2-years..
I'm actually surprised they haven't went out of business yet..
Sorry I can't answer your question but my guess is that it will end up being just as you suspect... A mess!

I usually buy phones there Cuz the 50$ gift card thing but after my experience just trying to purchase my s4 and two hours later a f'ed up plan ( deleted family text ) the saving are not worth it. After exchanging for the 32GB I'm done with BB
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No issues with returning / exchanging at bb. Im also premier silver so i get 60days to exchange since after 14 contract can't be reversed
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Cheeze[iT] said:
No issues with returning / exchanging at bb. Im also premier silver so i get 60days to exchange since after 14 contract can't be reversed
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Will they really take a phone back if you had it that long?
Obviously you're limited if you buy it under contract but if you buy it retail ($749) it's yours and that return plan should be effective. We're also silver too and noticed 60 day returns are allowed!

As a Silver Rewards member too, I returned my launch SIII at day 59 just to get a fresh one, since the launch one had a slight issue with the volume buttons being loose - they would actually rattle when the phone vibrated! Since I'm not a complainer like so many others for the tiniest bit of lag they see on a 1.9GHz quad core PHONE (remember when desktops weren't even that powerful?), I didn't make a big deal out of it, but just went in before my 60 days ended last year and swapped it out.... I'm going to do the same thing this year for a 32GB S4 IF they aren't launching with some kind of prevention to the bootloader unlock!
People either love BBY or hate it, but if you aren't smart enough to have saved $50 at launch on the S4 like I did with the Phone Freedom deal they did again this year (saved $50 at launch on my SIII too), then you must enjoy spending more for the exact same thing! I can't complain about the 60 day return policy either compared to everyone else's at only a quarter of the time to know if this is the device you want to keep for the next 2 years on contract.....

Best buy is a nightmare to deal with. I have had nothing but bad experiences with best buy. I hope they go out of business soon.

I used phone freedom which is why I purchased from bb. Most likely going to exchange for the 32 as I keep looking at the available internal storage and it bothers me even though my 16gb N7000 sufficed for a year ... decisions
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Good luck. Back in the day I was with my buddy at bestbuy, he was upgrading to the black berry curve when it first came out. Of course the rep was trying to sell the extra warrenty. They told us that there's no deductable and it covers everything including water damage. They actually had a small fish tank on the desk with a razor sticking out of the tanks gravel...there was a sign in the tank that read "does your insurance cover this?" They even told us we could smash the phone right in front of them and theyd give him a new phone. He bought the ins and a few months later he had a problem. Brought the phone in for inspection. They told us there was nothing they could do due to water damage. He was like I dont think so. They repeatedly told us they had no such policy...I than took out my bad ass black jack 2 and said "are you sure about that". Of course I took a picture of the "non exsisting" fish tank. He got a new phone and that was the last business either one of us had with Best Buy.
Sent from my SAMSUNG-SGH-I337 using xda premium

KryptosXLayer2 said:
if you aren't smart enough to have saved $50 at launch on the S4 like I did with the Phone Freedom deal they did again this year (saved $50 at launch on my SIII too), then you must enjoy spending more for the exact same thing!.
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Not everyone is so broke that they want to put up with Best Buy just to save a few bucks.
I'll spend my cash elsewhere, thank you!
Purchase from Sams Club or Costco and you also get the extended return / exchange times..
I have no interest in setting foot in a best buy store and would still buy elsewhere if they were offering the phone for .99 cents..
That's my .02

raqball said:
Not everyone is so broke that they want to put up with Best Buy just to save a few bucks.
I'll spend my cash elsewhere, thank you!
Purchase from Sams Club or Costco and you also get the extended return / exchange times..
I have no interest in setting foot in a best buy store and would still buy elsewhere if they were offering the phone for .99 cents..
That's my .02
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Okay, moneybucks, no one said I was "so broke" I had to put up with BBY, I have had good experiences with them and enjoyed going back again this year.... last year I paid cash for the SIII at full retail (well, minus the $50 for Phone Freedom), off contract, so let's not go around speaking for other people's financial situations when the real story is that they haven't had any issues with BBY in the past....

It should be easy, I remember I switched out my hox+ for an s3 and it all went smooth. The only thing about best buy is the lines are freaking so long! I think it's a good idea to go switch your 16 for a 32 if you're under the 15 day period. i am too but i just don't want to wait. just got an invisible shield put on today and everything on my phone is so organized i don't want to redo everything. i went and got my s4 the other day and i told them i didn't want to spend too much money on accessories and the employee got my phone and typed into my messaging app that he was gonna do a price match with walmart and save me $20 bucks and that he couldn't say it out loud around other customers. that made my day lol

KryptosXLayer2 said:
Okay, moneybucks, no one said I was "so broke" I had to put up with BBY, I have had good experiences with them and enjoyed going back again this year.... last year I paid cash for the SIII at full retail (well, minus the $50 for Phone Freedom), off contract, so let's not go around speaking for other people's financial situations when the real story is that they haven't had any issues with BBY in the past....
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Yawn... Is there anyone on XDA that you don't argue with, put down and 'act' like you are better than?
Good grief, a quick read through your posting history makes me think you need some help my man...
Added to my IGNORE list so respond back if you choose but I really have no interest in anything you have to say.. LOL

Another one bites the dust? Strange that I'm always here trying to help people, but yet some douche calls me broke out of nowhere and I'M the bad guy, acting like I'm better than someone else? Hmmmmmmmmmmmmmmmmmmmm........ Hypocrite much? Oh well, I'm ignored, I promise I won't lose any sleep over it!

Free Galaxy Note 3......I'll take that!

Went to At&t retail store on the way home to pick up my Note 3....went thought the check out process with the Att rep and came to pay and she said "Well I guess its free". She had the manager come over and check and he said the same thing. Oh well good for me I guess...LOL :good:. And I high fived the rep as I left.
Yes I used my 2 year upgrade to get it. Also it was also a business account and it was not charged to the account (I checked)
Oh well just thought I would share....
Oh ya and I had to do some extra work to keep my unlimited data since they try to remove it no matter what now....I had to call 611 and have them reapply during the switch over to the new phone.

You are my hero!!!
Sent from my SAMSUNG-SM-N900A using Tapatalk 4

Fortune favors you today my friend
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

The bad part is I just sold my Note 2 for $300 just before I went to the store to get the note 3.....I guess I have $300 in my pocket now but I would have like to keep the Note 2 instead!

ksprelude01 said:
The bad part is I just sold my Note 2 for $300 just before I went to the store to get the note 3.....I guess I have $300 in my pocket now but I would have like to keep the Note 2 instead!
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One can never be happy.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4

ksprelude01 said:
The bad part is I just sold my Note 2 for $300 just before I went to the store to get the note 3.....I guess I have $300 in my pocket now but I would have like to keep the Note 2 instead!
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Tell you what, buy back your Note 2 and I'll take the free Note 3. You just got a more advanced phone for free and cash for your old one, how can you seriously be complaining? You're probably the only one who has gotten an absolute free N3 and aren't happy. That's like saying..oh no...I won the lottery but now I have to pay taxes on it, darn. -_-

how is that even possible? Did you have to renew your contract? Pay for the discounted price for the phone?

Free phone and you didnt pay for the insurance?!?! Man, it could have been double free later!

serialtoon said:
Free phone and you didnt pay for the insurance?!?! Man, it could have been double free later!
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How do you figure? There's this thing called a deductible...

serialtoon said:
Free phone and you didnt pay for the insurance?!?! Man, it could have been double free later!
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Ya I didn't want to add that to my companies monthly bill!

Are you sure it was free? There is a program called next where the sales tax is charged at point of sale and then an installment plan is added for 20 months...
There is also a bug right now at Corp stores where sometimes sales tax is not charged on a transaction...
I'm a great salesman and part of being one is knowing every deal and offer... that's the only way I know where the note would be free.
Don't get me wrong I love the next program but this sounds like possible bait and switch...
If this happened to you, you will notice a 35 dollar increase in you bill and a lack of the standard upgrade fee.
Trust me, I am a retail sales person at a Corp store. It sounds like they signed you up for next which is an installment plan that raises bill. It gives a one year upgrade option but it should only be sold to someone that wants it.

vaderseven said:
Are you sure it was free? There is a program called next where the sales tax is charged at point of sale and then an installment plan is added for 20 months...
There is also a bug right now at Corp stores where sometimes sales tax is not charged on a transaction...
I'm a great salesman and part of being one is knowing every deal and offer... that's the only way I know where the note would be free.
Don't get me wrong I love the next program but this sounds like possible bait and switch...
If this happened to you, you will notice a 35 dollar increase in you bill and a lack of the standard upgrade fee.
Trust me, I am a retail sales person at a Corp store. It sounds like they signed you up for next which is an installment plan that raises bill. It gives a one year upgrade option but it should only be sold to someone that wants it.
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LOL @ OP if this was true. :laugh:

JoJo2211 said:
LOL @ OP if this was true. :laugh:
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nvm. His recite clearly indicates a 24 month agreement... I don't get it that's ****ing amazing.
---------- Post added at 10:49 PM ---------- Previous post was at 10:43 PM ----------
What store did this happen at? I actually am in the St Louis market and if a store knows how to do this or what does I wanna know so I can hook customers up.

That's a FAN discount price but definitely an error.
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wttisme said:
How do you figure? There's this thing called a deductible...
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AT&T can waive the deductible if you ask. They replaced my Note2 twice & each time the rep waived the deductible.
Sent from my white AT&T SG Note 3 & XDA Premium

He was signed up for the next program the same thing I did it wasn't free her will see when he gets his first book and they have added the 37.00 payment for the Phone
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macqueyl said:
AT&T can waive the deductible if you ask. They replaced my Note2 twice & each time the rep waived the deductible.
Sent from my white AT&T SG Note 3 & XDA Premium
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Are you talking about AT&T replacing it or Asurion?

I called AT&T, instead of the insurance company. First time (headphone jack), the rep said it was still under AT&T's warranty. Second time (water damage), the rep said it would be a pain to go through the insurance company & they could replace it , but would have to charge the deductible. I asked could he waive it. He checked with the manager & he ok'd it, even sent the replacement overnight.
Sent from my white AT&T SG Note 3 & XDA Premium

macqueyl said:
I called AT&T, instead of the insurance company. First time (headphone jack), the rep said it was still under AT&T's warranty. Second time (water damage), the rep said it would be a pain to go through the insurance company & they could replace it , but would have to charge the deductible. I asked could he waive it. He checked with the manager & he ok'd it, even sent the replacement overnight.
Sent from my white AT&T SG Note 3 & XDA Premium
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That makes more sense. I've never had an issue getting a phone replaced within a year from AT&T, some had physical damage to the housing. Water damage would be pretty iffy, but as long as you have documentation, I don't see how they can charge you. I've never paid for insurance, so I don't have experience with that process.

This thread has run its course. Clerical and pricing errors don't happen every day, congrats OP on a legit free device.
Thread closed.