Xperia Z3 Water Damaged in seconds - Xperia Z3 General

Here's a video of an Xperia Z3 damaged by water. It's so sad.
https://www.facebook.com/video.php?v=10154692523715398&set=vb.653365397&type=2&theater

I've done the same and mine didn't die.

Run_dawn10 said:
I've done the same and mine didn't die.
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Click to collapse
It's so sad to recieve a defective unit. I'm really saving for this one.

Hustlervanz said:
It's so sad to recieve a defective unit. I'm really saving for this one.
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Click to collapse
The Best thing you could do is check if the Phone is waterproof BEFORE putting it in water. Hint is not mine but I forgot who posted it before, sorry. To check it you have to close all flaps and call *#*#7378423#*#*, then go to service test and pressure sensor. With all flaps closed press gently on the screen, if pressure will increase that means the Phone is waterproof

Genial! thx!

Nothing unusually from sony ,

B.K.Q said:
Nothing unusually from sony ,
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Click to collapse
...and that means?

the app CPU-Z shows the pressure sensor data too if you don't want to have to remember that code every time. :good:

enjoinick said:
the app CPU-Z shows the pressure sensor data too if you don't want to have to remember that code every time. :good:
Click to expand...
Click to collapse
Yep, that is what I used.
The pressure spiked up so I assume mine's watertight.

I also tried to do a test with CPU-Z ... yes, the pressure sensor returns a value higher than nominal at that time. The same thing happens if I press the center of the screen with the phone on a table, if I press the edges, if I press the frames inward etc ... I tried to do another experiment: with the phone on the table, I put on screen a weight (whatever, the important thing is that you see the value of the pressure) and the pressure is increased, then return a little later to the previous value. Try that and let me know. I've got a screen display with a little on the right side beetween screen and frame. By the way, if the test is ok, my z3 should be waterproof.

gallardo5 said:
The Best thing you could do is check if the Phone is waterproof BEFORE putting it in water. Hint is not mine but I forgot who posted it before, sorry. To check it you have to close all flaps and call *#*#7378423#*#*, then go to service test and pressure sensor. With all flaps closed press gently on the screen, if pressure will increase that means the Phone is waterproof
Click to expand...
Click to collapse
Ahh. Thanks for that tip. I'm really eyeing for this device. I'm wondering if this phone would easily bend if placed in the front pocket. And in that way if the phone bends a bit, it may take away the waterproof of the phone.

I would say checking the Barometer reading on the phone is a good way to determine whether the phone is waterproof or not. I pressed on the screen with the flaps open, there is no increase in pressure.

Easy way to remember the code
the code is actually a name shortcut using T9 dialer
so if you press *#*#SERVICE#*#* it's the same code, this way it's easier for you to remember

I wonder if the test pass (like the pressure is increasing in that *#*#SERVICE#*#*. Then I put it into the water and it's not resist and dead, will I get warranty?

Run_dawn10 said:
I would say checking the Barometer reading on the phone is a good way to determine whether the phone is waterproof or not. I pressed on the screen with the flaps open, there is no increase in pressure.
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Click to collapse
Why would you expect a change in pressure with the flaps open? There's no change in pressure.

Hustlervanz said:
Ahh. Thanks for that tip. I'm really eyeing for this device. I'm wondering if this phone would easily bend if placed in the front pocket. And in that way if the phone bends a bit, it may take away the waterproof of the phone.
Click to expand...
Click to collapse
Just wanna mention that my phone did bend while in my front pocket. I took pictures of it somewhere but cannot find it. It was the area just behind the volume rocker. I was out barhopping the night before and was wearing tighter jeans than normal. The phone was never dropped and there were no other marks on the phone besides the bulging of this one area as it became separated from the back glass. It did not, however, affect the water resistant properties of the phone as far as I could tell. I ran it under some water in the sink and it remained functioning. I since sold it cause I could not tolerate the imperfection....my new one has had no issues for the past week even traveling in the same jeans pocket all day.

chetly968 said:
Just wanna mention that my phone did bend while in my front pocket. I took pictures of it somewhere but cannot find it. It was the area just behind the volume rocker. I was out barhopping the night before and was wearing tighter jeans than normal. The phone was never dropped and there were no other marks on the phone besides the bulging of this one area as it became separated from the back glass. It did not, however, affect the water resistant properties of the phone as far as I could tell. I ran it under some water in the sink and it remained functioning. I since sold it cause I could not tolerate the imperfection....my new one has had no issues for the past week even traveling in the same jeans pocket all day.
Click to expand...
Click to collapse
Wow. Does the bend really that obvious like the ones in the iphone 6+?

Water damage to Z3
Hello guys,
Sony z3 user from singapore here.
Got my phone on the 10th of December 2014. On the 19th of December, I went swimming with the phone. Before I went into the pool, I ensured that the flaps were sealed tightly. The first 5 minutes were all fun and laughter as I was able to take some underwater shots. But not even 10 minutes later, the screen begins to flicker and I was scared that the phone had water damage. Cut the vacation short and went home with a heavy heart. Tried to put it inside rice to dry but the phone screen didn't come to life.
Everything else bout' the phone still work. People could still call me and I can hear my ringtone (but I could not accept the call as the screen wasn't responding.), charging still work as vibration, sound and charging notification light till work. Even my alarm rang at the exact time. When I went to check the water ingress indication in the usb and sd card/sim card port, it is still white and not pink (which meant that the water didn't even enter from the port).
This is very disappointing as IPX8 rating was the only reason i bought the sony Z3. Currently I have sent it to the service center in Singapore. WIll keep you guys updated.

Maybe it some went through gaps in the frame/front or back glass. Two Z3s I exchanged you could see the glue intermittently along the frame and had severe light bleed when seen at night. So it could have been that, some Z2s had water leaking in from the camera area.
So its important to do the pressure check.

There's also countless dedicated barometer apps in the play store that do the same thing without having to go through any menu's. I prefer barometer+.
---------- Post added at 03:46 PM ---------- Previous post was at 03:44 PM ----------
Karstine said:
Hello guys,
Sony z3 user from singapore here.
Got my phone on the 10th of December 2014. On the 19th of December, I went swimming with the phone. Before I went into the pool, I ensured that the flaps were sealed tightly. The first 5 minutes were all fun and laughter as I was able to take some underwater shots. But not even 10 minutes later, the screen begins to flicker and I was scared that the phone had water damage. Cut the vacation short and went home with a heavy heart. Tried to put it inside rice to dry but the phone screen didn't come to life.
Everything else bout' the phone still work. People could still call me and I can hear my ringtone (but I could not accept the call as the screen wasn't responding.), charging still work as vibration, sound and charging notification light till work. Even my alarm rang at the exact time. When I went to check the water ingress indication in the usb and sd card/sim card port, it is still white and not pink (which meant that the water didn't even enter from the port).
This is very disappointing as IPX8 rating was the only reason i bought the sony Z3. Currently I have sent it to the service center in Singapore. WIll keep you guys updated.
Click to expand...
Click to collapse
Were you swimming in a chlorinated pool? Pretty sure chlorine is a no no.

Related

Does your S5 battery door creak/squeak when you put pressure in certain areas?

Does your S5 battery door creak/squeak when you put pressure in certain areas?
I have one that does creak/squeak when you put pressure where the Samsung logo is (under the auto focus), and another S5 that doesnt.
Does yours?
Put a good amount of pressure - is this normal?
Is your snapped on properly?
Sent from my SM-G900P using Tapatalk
Nope, mine doesn't make any noise at all when I put pressure on it. Like eyecon said above, you sure it's on securely? If so, perhaps there's a defect with your back cover. But yeah, that's definitely not normal behavior.
Ya if it squeaks, I'd get it exchanged since it may not be closing and snapping in properly, thus negative the water resistant seal
Sent from my SM-G900P using Tapatalk
no issues here, my battery door is strongly in place. But i do have some doubt about the rubber gasket in the back, if you guys want to take a look at my thread and post your findings it would be greatly appreciated
http://forum.xda-developers.com/showthread.php?t=2716219
U should get it exchanged with warranty.This should not happen.
Sent From HTC One Android Revolution 62.0 KitKat 4.4.2. Sixth Sense
BrandonPrice31 said:
Does your S5 battery door creak/squeak when you put pressure in certain areas?
I have one that does creak/squeak when you put pressure where the Samsung logo is (under the auto focus), and another S5 that doesnt.
Does yours?
Put a good amount of pressure - is this normal?
Click to expand...
Click to collapse
Mine does. I went to the store and asked for another to check on it and it did the same thing in the same location (in the middle of the power button side). I switched two covers on two phones and all combinations were with the exact same problem. Guess a bad batch or who knows what. It's driving me crazy . I'm waiting for my UAG case which I guess will cover up the issue.
Mine does. And it irritates me like anything. Going to the store to get it replaced.
Anyone else with this problem?
Sensamic said:
Anyone else with this problem?
Click to expand...
Click to collapse
If you have it go to your store and change it.
I have try that in the store and my was fine, but try it on the spot, so you don't have to go back again
I have the same problem and the Samsung support mean to me, I must send my phone to the Samsung repair. They are crazy, I don't like to send the complete phone to change 1 back cover, next week I wend to the provider where I bought the phone and then I see, maybe they'll change the cover
Yup, have that too but it doesn`t bother me a bit. I use a flipcase or s-view case anyway.
My wireless charging back cover creaks like mad. Worse place are just below the power button and above the camera lens.
Sent from my SM-G900F using Tapatalk
A phone that creaks bothers me a lot.
Today I started to notice this on my s5. It's mostly on the right side, but it can squeak a little if pressed in the middle. It's not something that is very audible but what worries me is if waterproofing is compromised or not.
Also, it's fully snapped on and o checked that multiple times
EDIT : Just noticed that pressing on the heart rate area, the case gives in a bit and has a small gap. I poured a bit of water on top of it to see if it would leak a lot of water (haven't used the phone on water or tested the waterproof before) and after i take out the case a bit of water entered through there. It wasn't much, but maybe if it was submerged in a bit more water it would leak more inside and i don't know if it would reach the battery or not. Is it normal for water to enter there? Or is there a problem in the case?
Also, in most all of the inserts the cover clicks when i put it back on, except on that right side that i mentioned. Funny enough, the water leak on the heart rate sensor is on the left side of it.
griffin_1 said:
Just noticed that pressing on the heart rate area, the case gives in a bit and has a small gap. I poured a bit of water on top of it to see if it would leak a lot of water (haven't used the phone on water or tested the waterproof before) and after i take out the case a bit of water entered through there. It wasn't much, but maybe if it was submerged in a bit more water it would leak more inside and i don't know if it would reach the battery or not.
Click to expand...
Click to collapse
Anyone can tell me if this is "normal" or if i should take it to warranty? Is a back case even covered under warranty?
griffin_1 said:
Today I started to notice this on my s5. It's mostly on the right side, but it can squeak a little if pressed in the middle. It's not something that is very audible but what worries me is if waterproofing is compromised or not.
Also, it's fully snapped on and o checked that multiple times
EDIT : Just noticed that pressing on the heart rate area, the case gives in a bit and has a small gap. I poured a bit of water on top of it to see if it would leak a lot of water (haven't used the phone on water or tested the waterproof before) and after i take out the case a bit of water entered through there. It wasn't much, but maybe if it was submerged in a bit more water it would leak more inside and i don't know if it would reach the battery or not. Is it normal for water to enter there? Or is there a problem in the case?
Also, in most all of the inserts the cover clicks when i put it back on, except on that right side that i mentioned. Funny enough, the water leak on the heart rate sensor is on the left side of it.
Click to expand...
Click to collapse
Mine creaks on the right side as well, and I made sure the case is fully snapped all around. And just like yours, in most all of the inserts the cover clicks when i put it back on, except on that right side. Its annoying at times, but I learned to ignore it most of the time. I wnot bother exchanging or returning. Had the phone for couple months now.
crazyalee said:
Mine creaks on the right side as well, and I made sure the case is fully snapped all around. And just like yours, in most all of the inserts the cover clicks when i put it back on, except on that right side. Its annoying at times, but I learned to ignore it most of the time. I wnot bother exchanging or returning. Had the phone for couple months now.
Click to expand...
Click to collapse
Its something that only a few people seem to experience because i haven't found many reports of it, only a few. Probably some batches of phones with a production problem or not so good quality control, i don't know =/ But i do know that all the clips are snapped on or at least look like it.
I actually contacted Samsung about it but got the generic and expected reply to take it to a repair center to analyse the phone - which i didn't. My main concern would be any problems with waterproofing, but i just putted on a case and don't think much about it now actually.

Discovered a manufacturing defect in the waterproofing of at least two D6653 phones

Hey,
Just making this post to bring to light a common manufacturing defect I've discovered in at least two Xperia Z3 D6653 phones around the wrist strap hole. Apparently it's not completely sealed, and will leak air and water. As a hacky solution I've taped over the hole with electric tape, and that seals the device. I assume it's present in many more phones if the same problem showed up in mine. Just wanted to get the info out there before people start submerging their new phones.
I've made a video to demonstrate the issue:
(remove the spaces in the link. I'm having to obfuscate because I don't have the requisite post count)
htt
p://ww
w.youtube.co
m/
watch?v=6VpuMfpxCrQ
Wow. I can get the same thing to happen when I press against the lanyard hole vs not. However, before finding out about this, I previously dunked this phone in water with a video playing for about a minute and it continued to work fine. Was it only a matter of time before water would get it and make my phone fail? I'm not sure. But there I can't think of a good reason why the pressure will increase and stay high with the lanyard hole closed vs open and the pressure equalizes. I have the D6616.
lvlonkey said:
Wow. I can get the same thing to happen when I press against the lanyard hole vs not. However, before finding out about this, I previously dunked this phone in water with a video playing for about a minute and it continued to work fine. Was it only a matter of time before water would get it and make my phone fail? I'm not sure. But there I can't think of a good reason why the pressure will increase and stay high with the lanyard hole closed vs open and the pressure equalizes. I have the D6616.
Click to expand...
Click to collapse
I previously used the first phone underwater very briefly (about 30-60 seconds), and it seemed just fine. Though I tried it later for about 5 straight minutes and it started getting very hot in the lower left hand corner and it made a buzzing sound from that same area around the hole. It also wasn't very deep at all, only about 3-4 inches of water.
Fixed the video link for you: http://www.youtube.com/watch?v=6VpuMfpxCrQ
Manufacturing defect. The Z3 is full of it! :/
Attached is mine with an uneven flap.
hanime said:
Fixed the video link for you: http://www.youtube.com/watch?v=6VpuMfpxCrQ
Manufacturing defect. The Z3 is full of it! :/
Attached is mine with an uneven flap.
Click to expand...
Click to collapse
My 3rd one had that lol, 4th one so far seems aesthetically good.
abhinav.tella said:
My 3rd one had that lol, 4th one so far seems aesthetically good.
Click to expand...
Click to collapse
I'm trying to get another exchange from the ebay seller. Here goes nothing. Sorry for the off-topic.
Mines goes from 1007 to 1116 and straight back down to 1007. Should I be worried?
Sent from my D6603 using XDA Free mobile app
I was the one on your YT vid that suggested using black RTV silicone, in place of electrical tape, to seal up this apparent hole. RTV silicone is rubbery when dry and yet can easily be removed when needed and will not damage the phone. As well, it is black so it will match the phones body to some degree. If needed, get a toothpick and pop out what you filled in. If not, leave it forever and seal up the hole.
That's a good idea but I'm annoyed by the fact that we have to resort to these fixes for something that shouldn't be a problem in the first place.
How are you 100% positive that just because it leaks air, it is not waterproof. I fish a lot and wear breathable wader that do not let water in but it is not air tight since it lets water vapor/air out. Water molecule is relatively large compare to air molecule.
Someone should make a tiny rubber plug, I'd buy one just to ease my paranoid side.
aquaholik (interesting SN to point this out) made a good comment as well, things can be watertight but not necessarily airtight and this could be by design to let the internals breathe
Agree with aquaholik. And the most important part, shouldn't the barometer sensor have access to air? How else can it measure the pressure of air?
lvlonkey said:
That's a good idea but I'm annoyed by the fact that we have to resort to these fixes for something that shouldn't be a problem in the first place.
Click to expand...
Click to collapse
Agreed 100%. But I will take my idea over a piece of tape any day
se1000 said:
Someone should make a tiny rubber plug, I'd buy one just to ease my paranoid side.
Click to expand...
Click to collapse
use my RTV Silicone idea and you will get just that. It will form the area and make an impression and IF you opt to take it out, you would have a "plug" of sorts.
My phone has this behaviour as well. I already had it in water briefly.
This might be a seal/mebrane to account for heavy pressure changes.
Bäcker said:
My phone has this behaviour as well. I already had it in water briefly.
This might be a seal/mebrane to account for heavy pressure changes.
Click to expand...
Click to collapse
I'm copying my response to a reddit post I made about the video...
...the first (now non-functional phone) only lasted about 5 minutes in about 3-4 inches of water. When I pulled it out of the water, it was buzzing and really hot in the lower left corner, which is exactly where the lanyard hole is.
This is very strong evidence that water got in through that hole, especially since the rest of the phone is so well sealed. Plus lasting only 5 minutes at that depth is clearly below the rated performance of 1.5 meters for 30 minutes.
When I got the first phone, I tested the waterproofing of the device by putting it in a dish of water for about a minute, and it seemed just fine after coming out. So I assumed it was sealed, but it simply took much longer for water to enter.
Given my experience with the first phone, I'd rather play it safe and just tape over the hole than risk damaging yet another device in conditions that are well within spec.
Yeah, I totally understand where you are coming from. But if there was indeed a membrane/valve to counter dramatic pressure changes, then closing this pathway could lead to new problems.
Bäcker said:
Yeah, I totally understand where you are coming from. But if there was indeed a membrane/valve to counter dramatic pressure changes, then closing this pathway could lead to new problems.
Click to expand...
Click to collapse
That's true if it's by design. Which it may still be.
However, I'm going to just run 100% with it plugged and see if anything happens. I really can't afford to lose yet another phone in just a few weeks, and If I do get any negative side effects, I'll be sure to report back.
I'm so paranoid. After reading everywhere complains about the questionable waterproof of the Z3, I decided to give it a ride and check out if it really survives, as I still have the return policy and I was really scared but I put it in water, not to deep, took a little bucket and filled it with about 10-15 cm water and waited for about a minute. As I expected it survived well and I didn't see any abnormalities. Then I dried it up using a microfiber towel and everything works fine. I'll see the next days if I find something strange but everything seems fine. Speakers and microphone work well.
Send your other one through sony repair.
They should cover it as long as the indicators arent red.
They repaired my original Z which displayed water damage, but because the indicators didnt turn, fixed it.
Its clearly a manufacture defect if it is the lanyard hole being open which is causing the problem.
killa78 said:
Send your other one through sony repair.
They should cover it as long as the indicators arent red.
They repaired my original Z which displayed water damage, but because the indicators didnt turn, fixed it.
Its clearly a manufacture defect if it is the lanyard hole being open which is causing the problem.
Click to expand...
Click to collapse
they should cover it even if the indicators are red, they market it as a water resistant device.

Water Damage - My story

It's pretty late here so i'm going to keep this simple.
I preordered a black s7 the day it was announced, got it on March 7. Had an s6 before.
It's amazing and all, but what was not so amazing for me was the water resistance.
It got pretty dirty after 1 day of use, so I thought it was a good idea to gently wash it with water and soap - Samsung claims it's water resistant, right?
As soon as i finished washing it, the phone started acting like I was pressing the volume down button. Shortly after that, it started showing the wireless charging animation, again and again.
I decided to power it off, I got my hair dryer and I ejected the sim tray ; was very surprised to find water all over my sim card and the sim tray itself. The water damage indicator/sticker was also touched by the water, making it turn from white to red/pink.
After heating it up with the hair dryer moderately, I powered it on. Surprise, it won't get past the "Galaxy S7" boot screen, like most Samsung Galaxy phones do in case water enters the phone.
It was rebooting after 10 seconds and doing the same thing. This lasted for 10 minutes. My biggest concern here was amoled burn in (google it if you don't know what it means). I managed to boot to recovery and power it off.
I waited for this phone a lot, 3 months to be exact, and turning it into a brick after 1 day of having it is not a good feeling at all.
I put my phone in a bag of rice and left it on the desk. 3 hours later (i had to go somewhere), I got it out of the bag of rice, and powered it on. It went to recovery, I chose to reboot to system, and it did boot. All the features and sensors were working.
Last night I tried rebooting it and it would do the same thing like it did after I washed it. Left it in rice overnight and today morning it booted up. So yeah, something is still broken, but at least I have it working now.
I think the soap caused the water to enter the phone.
I suggest you don't try to wash your phone like I did.
wow. so much for water resistance.
*edit*whoops didn't read the part about soap. yeah, only like lukewarm water they suggest.
Water Resistant, Not waterproof. Tell Samsung about this and they'll tell you all about it.
Water resistant means just that it doesn't mean that it is solvent or cleaner resistant, no cleaners ever just water I feel your pain sir I had to learn this the hard way as well.
Sent from my SM-G935V using Tapatalk
Why on earth did you use soap? :silly:
Soap lower water surface tension and make water more intrusive though small opening I guess.
So don't use soap lol.
Sent from my SM-A9000 using Tapatalk
OP, you'll have fanbois jumping all over you wanting to educate you on water resistance and water proof like its rocket science. Point is that they are all wrong. IP 68 means you should be able to do exactly what you did - wash your phone off in water for a few minutes. These S7s just don't seem to be holding up to their IP 68 ratings (I returned an Edge because an underwater photo caused water resistance to fail and fast charging to not work anymore).
Feel your pain. Send it back under buyer's remorse and get another one.
xxaarraa said:
OP, you'll have fanbois jumping all over you wanting to educate you on water resistance and water proof like its rocket science. Point is that they are all wrong. IP 68 means you should be able to do exactly what you did - wash your phone off in water for a few minutes. These S7s just don't seem to be holding up to their IP 68 ratings (I returned an Edge because an underwater photo caused water resistance to fail and fast charging to not work anymore).
Feel your pain. Send it back under buyer's remorse and get another one.
Click to expand...
Click to collapse
OP used soap. It wasn't the water, it was the soap. Soap is a base and messes up all kinds of things. Possibly reacted with the nano coating or the seals.
I've washed my S5 several times with soap - and that is only IP67-rated. Should be fine.
ironbesterer said:
OP used soap. It wasn't the water, it was the soap.
Click to expand...
Click to collapse
+1
This is a fact:
NonXtreme said:
Soap lower water surface tension and make water more intrusive though small opening I guess.
Click to expand...
Click to collapse
A few weeks ago I watched a video on how Samsung obtained it's IP68 rating for the S7/E. The video explicitly mentions relying on the surface tension of water to keep it out of microscreens for components like the speaker. Lower the surface tension of water, and it will flow places it didn't before.
Lesson learned for all of us.
mstrandbo said:
I've washed my S5 several times with soap - and that is only IP67-rated. Should be fine.
Click to expand...
Click to collapse
Apples to oranges. The two devices have totally different construction. Anyone who takes your advice with an S7/E is headed for the same trouble as the OP.
After checking out a teardown of an S5, I do see the difference speakerwise - the S5 have a selfcontained speaker, which can handle water - while the S7 doesn't and as you said, relies on surface tension. That's not good..
mstrandbo said:
After checking out a teardown of an S5, I do see the difference speakerwise - the S5 have a selfcontained speaker, which can handle water - while the S7 doesn't and as you said, relies on surface tension. That's not good..
Click to expand...
Click to collapse
And the S5 doesn't have internal gaskets on an SIM/SD slot or it's USB port.
wpbogdan said:
It's pretty late here so i'm going to keep this simple.
I preordered a black s7 the day it was announced, got it on March 7. Had an s6 before.
It's amazing and all, but what was not so amazing for me was the water resistance.
It got pretty dirty after 1 day of use
Click to expand...
Click to collapse
You should have learned at the physics classes in school that water does not conduct electricity, but as soon as you add soap it becomes a conductor. So you have shorted all the exposed connections, like the USB pins, headphone jack pins and what not. The water resistance of the phone is not based on protecting the SIM tray, the seals are between the SIM tray and the rest of the phone, so you also shorted the SIM contacts.
At least now you know
Cst79 said:
You should have learned at the physics classes in school that water does not conduct electricity, but as soon as you add soap it becomes a conductor. So you have shorted all the exposed connections, like the USB pins, headphone jack pins and what not. The water resistance of the phone is not based on protecting the SIM tray, the seals are between the SIM tray and the rest of the phone, so you also shorted the SIM contacts.
Click to expand...
Click to collapse
And that's why all my phone's features still work and nothing is damaged?
Thanks to everyone who replied to my thread, I went today to the carrier I bought the phone from (Orange)'s store and they told me to send it to warranty, and that's what i'm going to do. Hopefully i get my phone replaced, lol
It sucks that if i want it to boot i have to wait a day with my phone in rice, that also means bye bye installing new firmware which is the reason why i'm sending it to warranty since I always loved flashing custom roms, besides that I wouldn't really mind waiting a day for it to boot but I'm afraid that one day it will not boot anymore.
wpbogdan said:
And that's why all my phone's features still work and nothing is damaged?
Thanks to everyone who replied to my thread, I went today to the carrier I bought the phone from (Orange)'s store and they told me to send it to warranty, and that's what i'm going to do. Hopefully i get my phone replaced, lol
It sucks that if i want it to boot i have to wait a day with my phone in rice, that also means bye bye installing new firmware which is the reason why i'm sending it to warranty since I always loved flashing custom roms, besides that I wouldn't really mind waiting a day for it to boot but I'm afraid that one day it will not boot anymore.
Click to expand...
Click to collapse
You don't have "buyer's remorse" where you live? Here in the US, we get 14 days (20 in some cases) to return the phone no questions asked for a full refund.
wpbogdan said:
And that's why all my phone's features still work and nothing is damaged?
Thanks to everyone who replied to my thread, I went today to the carrier I bought the phone from (Orange)'s store and they told me to send it to warranty, and that's what i'm going to do. Hopefully i get my phone replaced, lol
It sucks that if i want it to boot i have to wait a day with my phone in rice, that also means bye bye installing new firmware which is the reason why i'm sending it to warranty since I always loved flashing custom roms, besides that I wouldn't really mind waiting a day for it to boot but I'm afraid that one day it will not boot anymore.
Click to expand...
Click to collapse
Hmmm, I could swear I saw somewhere that Samsung will look for the white tags that turn pink when wet. If they see that the tag got wet then they won't honor a warranty. Not sure if this is true but somewhere today I read that. I think it was that tear down of the S7 ifixit did. or it was a link from there.
Corwinder said:
Hmmm, I could swear I saw somewhere that Samsung will look for the white tags that turn pink when wet. If they see that the tag got wet then they won't honor a warranty. Not sure if this is true but somewhere today I read that. I think it was that tear down of the S7 ifixit did. or it was a link from there.
Click to expand...
Click to collapse
You can see them clearly in this video:
I have an update, and I want to describe here exactly what happens every time I power it on:
Galaxy S7 screen -> boots straight into recovery.
Every time I reboot from recovery it does the following:
Galaxy S7 screen -> completely black screen -> Galaxy S7 screen -> recovery.
Every single time it enters recovery, it displays an android figure with two refresh arrows spinning, then displaying a yellow exclamation mark warning and shows the recovery options. Does it do this only for me or for you guys too?
I have tried to:
reflash the rom both via odin and kies
factory reset a bunch of times
wipe cache a bunch of times
I have done everything possible to get rid of ALL the water, and I'm sure there is no more water in it. I vacuum'ed the motherboard and left it in rice for 3 nights. does the same thing.
Warranty is also gone because the water damage indicator turned red/pink from white.
I think it's either permanent physical damage to the motherboard, or the water damaged the emmc chip and somehow corrupted the memory (???)
I also made a video of me powering it on, then rebooting it, but I'm unable to post it because new members can't post links until they've reached 10 posts.
also sorry for any grammar mistakes it's 6am lol
Corwinder said:
Water Resistant, Not waterproof. Tell Samsung about this and they'll tell you all about it.
Click to expand...
Click to collapse
Actually by stating that it's IP68, it should mean that the device is indeed water PROOF. IDK why would samsung conflict the two things. If it's water resistant only, samsung should've stated that it's only IP67. False advertisement don't you think?
True story:
When he was 8, my little brother snuck our pet snapping turtles out into the woods behind our house and played with them in a muddy puddle. Thinking he would get in trouble for taking them out of their bowl and getting them dirty, he washed them with soap and hot water, which killed them. I was traumatized by their deaths, and have never used soap since.
So at least my S7E is safe.

my s7 edge got wet

I took it under water to do some photoshoting in waterpool.
after that the volume down button seems stop working. is there way to solve this?
Noob_Boob said:
I took it under water to do some photoshoting in waterpool.
after that the volume down button seems stop working. is there way to solve this?
Click to expand...
Click to collapse
Let it dry properly?
Ps. The phone is NOT designed to be operated under water.
drummerman said:
Let it dry properly?
Ps. The phone is NOT designed to be operated under water.
Click to expand...
Click to collapse
then why the IP68 is for?
- tapatalked - from my VANTABLACK S7 EDGE
AFAIK, the rating is for submerging the device to up to 1.5m up to half an hour, not to operate the device under water.
MInd, there are no physical buttons to operate by just using the camera shutter if the app has been set-up prior to diving in ...
Perfectdevil said:
then why the IP68 is for?
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Click to collapse
@drummerman correctly wrote "NOT to be operated under water", that is clearly different from "water resistant to a maximum depth of 1.5m for up to 30 minutes".
IP68 actually doesn't guarantee that the phone can be also operated under water...
www.samsung.com/au/pdf/IP68.pdf
drummerman said:
Let it dry properly?
Ps. The phone is NOT designed to be operated under water.
Click to expand...
Click to collapse
How to dry it properly?
I used the volume up button to take photos under water, it works fine. I started the camera before going under water
themissionimpossible said:
@drummerman correctly wrote "NOT to be operated under water", that is clearly different from "water resistant to a maximum depth of 1.5m for up to 30 minutes".
IP68 actually doesn't guarantee that the phone can be also operated under water...
www.samsung.com/au/pdf/IP68.pdf
Click to expand...
Click to collapse
it's fine if it doesn't work under water, but it shouldn't stop working after work under water.
now it is my SD card doesn't get recognized. they really don't deserve the "water proof"
Noob_Boob said:
How to dry it properly?
I used the volume up button to take photos under water, it works fine. I started the camera before going under water
Click to expand...
Click to collapse
Not pressing buttons,just let it dry by charging wirelessly to let the phone heat up. If you ruined it, I'm sure you will find out within the next few hours to days. I think you will be fine because others have used the vol(since that's the only button to work under water)
Noob_Boob said:
I took it under water to do some photoshoting in waterpool.
after that the volume down button seems stop working. is there way to solve this?
Click to expand...
Click to collapse
Not meant to be operated under water is just hilarious lol u can actually can press the volume buttons under water to take photos. Unfortunately I think your device is defective but like everyone said wait til it dries.
Sonin66 said:
Not pressing buttons,just let it dry by charging wirelessly to let the phone heat up. If you ruined it, I'm sure you will find out within the next few hours to days. I think you will be fine because others have used the vol(since that's the only button to work under water)
Click to expand...
Click to collapse
I don't have wireless charger, can I charge it normally?
Charging works fine though.
Now my phone, Volume button works fine now.
A couple of issues:
SD card doesn't get recognized anymore, no error message.
Multi-task button seems pressing itself.
Condensation inside the front camera.
Noob_Boob said:
I don't have wireless charger, can I charge it normally?
Charging works fine though.
Now my phone, Volume button works fine now.
A couple of issues:
SD card doesn't get recognized anymore, no error message.
Multi-task button seems pressing itself.
Condensation inside the front camera.
Click to expand...
Click to collapse
Not good, if charging seems to work...I would get the phone as hot as possible to get rid of moisture or leave sd card open but you have to ge that moisture out before it takes a toll on the inside electronic.
You're an idiot. No where did anyone ever say the phone is water proof. It is water resistant. What that means is that under certain circumstances it can make contact with water and still function after being taken out. That is not the same as using it underwater. You don't deserve a phone this expensive you buffon.
Noob_Boob said:
it's fine if it doesn't work under water, but it shouldn't stop working after work under water.
now it is my SD card doesn't get recognized. they really don't deserve the "water proof"
Click to expand...
Click to collapse
Samsung doesn't call it "water proof." Water resistant is the strongest claim you'll see.
tehdewm said:
You're an idiot. No where did anyone ever say the phone is water proof. It is water resistant. What that means is that under certain circumstances it can make contact with water and still function after being taken out. That is not the same as using it underwater. You don't deserve a phone this expensive you buffon.
Click to expand...
Click to collapse
I agree.
Sonin66 said:
Not good, if charging seems to work...I would get the phone as hot as possible to get rid of moisture or leave sd card open but you have to ge that moisture out before it takes a toll on the inside electronic.
Click to expand...
Click to collapse
thanks. i left it charged for a night.
Now every thing works fine except the SD card is still not recognized.
No prob, and I wonder if you fried the card not sure of which brand you got but I know sandisk at one time made shock/water/temperature proof like my old 64gb ultra was that. I bought a sandisk 200gb I'm thinking has the same
tehdewm said:
You're an idiot. No where did anyone ever say the phone is water proof. It is water resistant. What that means is that under certain circumstances it can make contact with water and still function after being taken out. That is not the same as using it underwater. You don't deserve a phone this expensive you buffon.
Click to expand...
Click to collapse
While I agree with you that it is not wise to use these devices as underwater cameras, it's not surprising that people do so, when Samsung are doing the exact same thing in their official commercials. Have a look at these examples:
Samsung Malaysia, jumping off a cliff into water with the S7 Edge on a selfie stick:
https://www.youtube.com/watch?v=mvWslN5DIHM&list=FLQL-jI9F5ORzWPDxiJQjimA&index=1
Samsung Indonesia, going down a water slide landing in a pool with the S7 Edge on a selfie stick:
https://www.youtube.com/watch?v=6bNv51boLtk&list=FLQL-jI9F5ORzWPDxiJQjimA&index=2
Samsung New Zealand, using the S7 Edge in the ocean and different wet environments to take photos/videos:
https://www.youtube.com/watch?v=x3hqaTapWSo&list=FLQL-jI9F5ORzWPDxiJQjimA&index=3
At the end of the third one, the text even says: "Now you can capture life in water". The only disclaimer is: "Device requires thorough rinse in fresh water after exposure to salt or chlorinated water". In the other videos it says "Results may vary".
And here's an instruction video from Samsungs support site, showing you how to clean your device under tap water after contact with salt water or other liquids:
https://www.youtube.com/watch?v=_W78ydsy1mU
(From http://support-us.samsung.com/spsn/main.jsp)
Just to be clear, I DO NOT encourage people to follow these examples as they seem like good ways to ruin an expensive device Be careful, as wear and tear, manufacturing defects or just a drop can affect the water resistance as well.
Although I can also say that I had the Xperia V and Xperia Z3, which both had lower IP ratings than the S7, and I used these under water lots of times with no issues at all. Even after the glass back of the Z3 was shattered from a drop I rinsed it under the tap to clean it about once a week.
@BaconDanny Nice post, never noticed the Videos from Samsung before.
They really do encourage the usage of the device under water.
I myself have only exposed the device to shower water.
And dropped it once in the bath, Am happy to live with the fact it will survive an accident rather than to get used to using the device in water.
A slight disappointment, as one of the purchase reasons was for some nice water park snaps and pool snaps on holiday.
Too expensive to just have a gamble with so many users reporting defected units.
Makes me question if the Water resistance is as tight as they advertise
(A recent review company just tested the Water resistance of the S7 and it failed awaiting official statement from Samsung)
Or there is a number of users who have taken the water proofing to the extreme.
Ill use my device on the principle its water tight, So that water will drip off it.
This will do me enough to use the device in rain or shower or any other types of water like this.
I just wont go submerging it
Another episode of typical consumer bull**** miss advertising to get ahead of the market.
tehdewm said:
You're an idiot. No where did anyone ever say the phone is water proof. It is water resistant. What that means is that under certain circumstances it can make contact with water and still function after being taken out. That is not the same as using it underwater. You don't deserve a phone this expensive you buffon.
Click to expand...
Click to collapse
And you're unnecessarily rude. Did writing that make you feel better about yourself?
Anyway, for me the IP rating of this phone is a bonus. It's good to know that the phone should be able to handle my using it in a sudden downpour or if I accidentally drop it down the toilet (not something I've done in over 20 years of owning mobile phones mind). But to deliberately take it underwater, regardless of what confusing messages Samsung are sending out, is simply asking for issues that don't need to be asked for.
Noob_Boob said:
thanks. i left it charged for a night.
Now every thing works fine except the SD card is still not recognized.
Click to expand...
Click to collapse
It's probably the SD card that got damaged from the water, not the phone. Replace the card.

[ Underwater Test] : I did it, but ....

Hello alls
As HTC U11 is IP67 rated, things were turning in my head for few days, and I finally take my courage to put it on the water.
Many video are testing that point, but what I find was a little bit obvious.
I have no problem with the phone after its dive on the swimming pool, I only put it 15 or 20 cm max on it. If the screen is working, nothing from the software part was working. I feel like watermake a pressure on the multitask button : I would like to take some pictures but everytime I try to squeeze and engage the photo module but every time, the phone stop the photo application and run the task changer app ... Reall curious.
So I'd like to see if someone here try to take picture under water ?
Thx
I realy hope you didnt put it in salt water..
Thank you for sharing. I did not try this with my U11 yet but my S7, S8 and XZ premium worked fine under water or with water on screen.
jmkhenka said:
I realy hope you didnt put it in salt water..
Click to expand...
Click to collapse
It was in a swimming pool, with no salt treatment
Tested it today. I wish there's an under water mode that turns off touchscreen and touch buttons.
Sent from my HTC U11 using Tapatalk
richteralan said:
Tested it today. I wish there's an under water mode that turns off touchscreen and touch buttons.
Sent from my HTC U11 using Tapatalk
Click to expand...
Click to collapse
Cool
Did you succeed in launching the photo module ? Or was it like me, with multitask launching anytime ?
Fre$h said:
Cool
Did you succeed in launching the photo module ? Or was it like me, with multitask launching anytime ?
Click to expand...
Click to collapse
You mean edge sense? That's the only way I launched the camera.
Sent from my HTC U11 using Tapatalk
HTC states it is "water resistant" not waterproof. No way in hell would I put this beast under water LMAO
LibertyMonger said:
HTC states it is "water resistant" not waterproof. No way in hell would I put this beast under water LMAO
Click to expand...
Click to collapse
HTC claims the phone has an ip67 rating, so up to 1 meter for a maximum of 30 minutes it should actually be water proof.
I regulary submerged my S7 and used it while showering, the phone was still running strong after a year. Even screen worked under water, pretty cool.
did you try to open the camera 1st and set a timer. After that dive and take the picture?
Carphedon said:
HTC claims the phone has an ip67 rating, so up to 1 meter for a maximum of 30 minutes it should actually be water proof.
I regulary submerged my S7 and used it while showering, the phone was still running strong after a year. Even screen worked under water, pretty cool.
Click to expand...
Click to collapse
They also claim water resistant.
Water-resistant: able to resist the penetration of water to some degree but not entirely
Water-repellent: not easily penetrated by water, especially as a result of being treated for such a purpose with a surface coating
Waterproof: impervious to water
Water-resistant: able to resist the penetration of water to some degree but not entirely
Yeah, I wouldn't trust the IP67 rating at all. Also, that's for fresh water, not chemically treated water, soapy water, etc. The warranty information also says that water damage is not covered under the warranty so if you're unlucky and you have a seam that isn't sealed and your phone dies, you've got an expensive paperweight.
Its kind of backwards considering that the M7 survived CNET's ridiculous torture tactics including dropping it in a soda, throwing it out of a moving vehicle, throwing it on a BBQ... They thought it was dead but put it in silica packets for a week anyway and to their surprise, it actually powered on. If I remember correctly, the only thing that was wrong with it was the charging port got damaged in the toss so they had to fight to charge it.
Yep. https://www.youtube.com/watch?v=q-YJDiyC5IA - 4:15 to start the torture test and 18:30 to see it power on after all the hell they put it through.
There's no doubt the U11 can't stand up to the same torture the M7 and M8 could. The screen didn't sustain any damage even after being chucked twice out of a moving vehicle while the frame actually started to lift.
Hi, I had a similar experience to yours. As a work around, what i did was submerge only half of the device inside the water(upside down). I was able to get some pictures and videos. But its tricky as you can really see how the picture is coming as half the screen in submerged and the other half is above water. But nevertheless the camera performance was absolutely brilliant.
I do agree, HTC should have an "Underwater" mode that disables the touch buttons and touch screen (but leave the display on). It would be very useful.
Has anyone tried the glove mode for under water pictures? That worked pretty well on my Sony in the shower, so who knows
toooby said:
Has anyone tried the glove mode for under water pictures? That worked pretty well on my Sony in the shower, so who knows
Click to expand...
Click to collapse
There is no way I would put my U11 underwater on purpose, it states on the HTC site that it is only water repellent not water proof but go ahead and test it for us I would like to know how well it does lol.
Carphedon said:
HTC claims the phone has an ip67 rating, so up to 1 meter for a maximum of 30 minutes it should actually be water proof.
I regulary submerged my S7 and used it while showering, the phone was still running strong after a year. Even screen worked under water, pretty cool.
Click to expand...
Click to collapse
Well I meant to say that they also claim it only to be water resistant. ***EDIT sorry just noticed I already made this comment lol
Hey, my sank all the way down to 1.4 meters deep. No problem at all.
Sent from my HTC U11 using Tapatalk
I work as a construction worker and I've already washed my U11 with clear water at home, because it had a lot of dust on it and inside the charging port. No problem at all.
I just went swimming with my U11 in my pocket. Maybe about 15 mins at 3-4 feet. Currently drying right now. I got itchy and tried powering it on perhaps a bit too soon but I got the HTC screen and it locked up. Screen went off and let it sit for awhile longer. When I press the power button the green LED comes on but nothing else. Waiting and praying it's not dead!

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