[Q] Replaced screen problems (video) - G2 Q&A, Help & Troubleshooting

Hi all ,So the story goes is I had my cracked screen replaced by my insurance 2 months ago. My new screen was fine up until a few week ago when this started happening..
youtu.be/lXv5xBA-r9E[/url]
Basically when I press hard on the top right of the screen I get ghost touches all over the screen. It also happens all the time when I use a case because of the pressure on the top right part of my screen.
I noticed that I can get my fingernail in between the 2 parts of the phone on the side. I really don't want to go a month without my phone again so I'm reluctant to send it off to insurance. Has anyone had this problem? Should I try a phone repair shop? Does this happen if a screen isn't fitted properly or is it another problem? Thanks

Seems like a faulty digitizer

More info... The screen works fine when I press it normally. It only goes crazy and when I press slightly harder or if there is a case on

Related

Touch screen stopped working :-(((

Hi,
The touch screen part of my universal has ground to halt to the point that it won't work.
There doesn't appear to be any cracking and I don't recall dropping it or sitting on it.
I work a fair bit outside and can get quite a bit of dust and dirt in my pockets and am wondering if it could be due to dirt getting into the connect on the hinge.
Has any one else come across problems with the hinge?
I'm reasonably adept with a screwdriver - are there any things to watch out for when disassembling to check it over?
Hi..
If u can open with the Universal guide posted in the forum then try clean ing the connectors on the Right and Left of the Clamp Shell part with Iso Propyl Alcohol.
Before opeining you can try pressing mildly with yr fingers, at all the forur corners..it can start working..else do the above...
Hi,
OK, the screen seems to be working OK this morning, however I seem to be getting a sort of ghost effect where it appears as though the phone icon and the volume icons are getting pressed resulting in the volume controls and the phone/flight mode popup appearing on screen.
I guess it is all down to dirty connections.
Do you have a link to the thread about dismantling the hinge, I can't seem to find it.
Thanks.
re isopropal alchol
only use 99% alchol to clean contacts anything below that can cause corrosion on printed circut boards and contacts.
any progress yet.
mine stopped working today too.
but when i took off my screen protector, it worked for a while.. now its dead again.
I think the screen protectors may cause this problem, as I too had this problem with a screen protector; but when i took it off it would work and and off. I cleaned the screen up and after a few hours my screen was working again!
being in Australia I go to the beach allot. with my jasjar.
the sand gets stuck in the sides of the screen putting pressure on the screen and disabling any input. just a thought that it could be the same with u.
hope u sort it out, otherwise claim it on warrenty sooner than later.
The problem I have with the screen is that occasionally the touch screen side of things appears to stop working and also the the volume, wifi and phone dialogs keep on appearing as if I am pressing the relevant icons in the top bar.
I'm guessing some dirt has got into it somewhere or there is a loose connection, but am struggling to open up the screen's case to inspect it.
6680abhi said:
I think the screen protectors may cause this problem, as I too had this problem with a screen protector; but when i took it off it would work and and off. I cleaned the screen up and after a few hours my screen was working again!
Click to expand...
Click to collapse
i took off my screen protector and it worked an hour...
got home, prepared to go to the T-mobile store.. then cleaned my screen ( without protector ) with a small cloth and it was working again.. so weird..
lets wait and see what happens ..
It's not really that weird: If some dust, or something equally small gets between the screen and the plastic frame, it can put enough pressure on the screen, and so the touch screen takes it as a constant (or intermitent) input, invalidating any other action on the rest of the screen.
I just received my Aquapac waterproof (and sand/dustproof) to use my Jasjar hapilly in the beach! :lol:
oh so annoying, my volume sliders keep popping up now..., as if some one keeps tapping, cause when not in Land scape mode when i open the "START" menu. it scrolls down, the same input/tap as wher the volume is in Landscape mode
There must be something wrong ... my screen still isnt working properly
one possible solution for touch screen not working
guys.... although I dont need to register onto this portal and it took me 15 minutes to register (fault of my own) but I got so much relieved with the solution that it deserved 15 minutes of my effort ;-) I hope it helps someone...just like it did help me....
I own a P835 Asus mobile and from past 2-3 days was having problems - start menu continuously appearing and my taps not getting recognized. Since yesterday my screen suddenly stopped responding to any taps or scrolls altogether.... buttons were working fine but not the screen..... i spoke to the facilities centre this morning and was about to take it to the shop but due to my laziness...didn;t go.....
Thanks guys.... what you mentioned above is very correct.... it was just a tiny molecule of dust that the screen was interpreting as my input and finally refusing all my taps..... I just cleaned the screen and the speaker side with the mere stylus n things started working.... thanks a lot.... more than laziness was this worry cause I just bought this piece a month before....
so people...before takin it to the shop....try this one too.....huhhh.....

touch screen problem

hello i have a problem with the touch screen...sometimes the touch didn't function corretly and seems to be disalligned.i've alredy tried to fix the problem with a hw reset and with the allignment option but nothing happend.anyone know how to fix the problem?
sorry for my bad english....
Try using the touchscreen again while pinching/squeezing the back and front of the phone together on the left hand side of the phone. Does it work as normal doing this?
yes it's work but i must doing a very high pression and when i relese the touch screen didn't function.
Same happened to my Prophet, all of a sudden the touchscreen failed.
IF ITS STILL UNDER WARRANTY SEND IT BACK FOR REPAIRS OR REPLACEMENT. Otherwise try cut an old credit card in half and place one half between the battery and back cover of the phone. This will preform the same function as if you were squeezing the phone like you did before (except hands free).
Dust
Look for small pieces of dust between the digitizer and the chassis, this can disalign the screen too.

Touchscreen doesn't work anymore

Well, plain and simple is that my touchscreen doesn't response to any touch reponse but the screen is working and everything else
I recently bought a white G1 housing kit on ebay and decided to take the risk of opening up my G1 to replace the housing of my black G1 to the white one, but turns out the white case for the screen / menu buttons arent correct so i scraped those and just changed the keyboard and menu button keys to white and put everything back together properly and exam each part and etc.
so i put everything back together and turn on the g1 everything works fine but the touchscreen doesn't work, is there anyway i can fix this?
life is hard using the G1 without a working touchscreen lol
thanks again and i don't think my screen is defective just wondering why it doesn't reponse to my touch
thanks
Once I was walking around in the heat with my G1 in my BDU pocket for like 4 hours, and it obviously got really humid in my pocket, and my touchscreen stopped responding. I let the phone just sit off for a while and after about an hour sitting in my room, it started working again. But I've had several instances where the touch screen has been less responsive/not responsive.
My guess based off my experience would be that some ambient moisture may have gotten into the phone when you opened it up. How long has it been since you put it back together?
Any update on this?
you said you had 2 g1s, right? so take the phone apart again and replace the touch screen.
the touch screen is separate from the LCD, so that wont affect it.

[Q] Incorrect Error Diagnosis at HTC Repair Centre

Hi,
I had the following problem with my HTC Diamond 2 (it might have got wet & it might possibly have had too much pressure on the screen)
Problem:
The mobile boots ok and the normal buttons at the bottom work fine, as do the volume up/down buttons. The display, however, has what looks like the newton rings and when I press the display it detects a 'press' about 1cm to the left of where i pressed. This means I can't use the right hand side of the display and also can't enter my pin.
Error Diagnosis: (from Arvato Services in Germany)
Mainboard is defect. Cost to repair = € 303.17
Is this possible ? If there was a problem with the mainboard then I would expect to see other problems - and at present, I can only see that the touchscreen has a problem.
Please let me know what you think, thanks in advance !
(ps there should be a question mark at the end of the 'title', don't seem to be able to edit though)
Based on your description and from what I've read, it's definitely the digitizer.
It is possible that you have a damaged board, but regardless, your digitizer is bad.
I would attempt to replace this yourrself then see if everything is fine before sending it to repair.
I had the same problem!
The screen was getting worse in alignment over a time frame of a couple of days. If replaced the digitizer and screen and all is back to normal ..... however it seems to work better then ever before.
The only problem left is dust between the digitizer and my screen, but this is my own fault since I didn't glued the screens. I'll re-open in the next few days and use some silicone to close the gaps. Mainly the volume key has an opening to the outside.
Good luck with the replacement!

Defective touch screen?

I had my evo's (003) touch screen die where the main screen didnt light up but the buttons did. I couldnt see anything on the phone but it did work and I could make calls with bluetooth etc.. SO, I took the phone into the store and they replaced the entire screen which includes the front buttons and side volume rocker etc.
HOWEVER, now the bottom buttons (home, back etc) do not work. Has anyone had this issue? Im taking it back for them to put ANOTHER screen on.. I did find this video of almost the same issue I am having:
Im wondering if other had this issue and if there might be a bad batch of replacement panels... The service tech told me I needed to hard reset to get the buttons working and I did and same issue....
Thanks....
I have had that happen before even white spots on screen and where it became unresponsive to touch locked up. Had it swapped out and the new one had the screen coming apart. Then the next one wasn't glued on right windex got on the lcd. Got my phone from Asurion and they sent me one with glue all over messed up charger port and the screen had 15 lines running str8 down the center.
I have no idea why but I believe there is a bad batch of panels still running around. Now I have a brand new 0004 evo Asurion gave me after I called and talked to them takes awhile to get through to someone. But worth the 100.
Sprint store always gave me refurbs with big issues always such as screen issues and broken volume button and camera issues.

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