[Q] Touch screen problem - Galaxy S 4 Q&A, Help & Troubleshooting

Hi! I just replaced the whole display assembly on my Samsung Galaxy s4 (i9505), and I have som problems with my touch screen. It only works for a very short time after I click the lock/unlock button. And then it stops working. I could lock the phone and click the button again and it will work for this short amount of time once again. I have done a full factory reset, but the problem is still there... I can't understand that this could be a bad quality screen because it works a little time? Please help

andreashb said:
Hi! I just replaced the whole display assembly on my Samsung Galaxy s4 (i9505), and I have som problems with my touch screen. It only works for a very short time after I click the lock/unlock button. And then it stops working. I could lock the phone and click the button again and it will work for this short amount of time once again. I have done a full factory reset, but the problem is still there... I can't understand that this could be a bad quality screen because it works a little time? Please help
Click to expand...
Click to collapse
i think that this happened when just the glass is changed whitout de uv glue,if you use whit much carefull ,very soft... this should not happen

Upping this as i have the exact same problem than OP.
Any news? Did OP fixed this issue?

Related

Screen No Response but Occasional Response HELP

Hey I have an elf the T mobile version 64/128mb , phone has been working for 8 months now all of a sudden it wont respond but the call and end call buttons work fine the 4 way navigation key only work when lets say you go into the call records by pressing the green call button. You cannot do anything besides change time, answer calls and hang up. Please Help Tried hard reset soft reset, and the phone is unlocked to all networks using the network key method.
this looks a hardware problem may be the LCD or the digitizer
Is it fixable by software or maybe opening it up to fiddle ?
It is not the LCD, it is only the digitizer (the thing that is responsible for the 'touch') I recently had the same problem, until 1 week ago I purchased a new digitizer off eBay for $15.
Do not get LCD and Digitizer, just the digitizer to save money.
If there is no cracks or damage to the screen (bad cracks, pixel damage etc) you only need a digitizer.
I have a video I made of me changing mine which I'm editing atm. I do have photos.
This is the correct response. It is not software if it started to work occassionally and then stop, this is what happened to mine. 99% it is digitizer!
Thats cool please email me link [email protected] for your video I will order one now.
http://www.google.com/search?hl=en&...nge+digitizer+htc+touch+youtube&aq=f&oq=&aqi=
See the 3rd result.
Hey I read its going to ttake 14 days for my digitizer to come , in the mean time is there a way I can bypass the touch the screen alignment page when you first boot up?
you can get www.mymobiler.com
Cheers.
Tried it but requires you to accept the installation on the phone any other ideas?
Thats weird, mine doesnt.
it will auto install.
It says on the little status box installing mymobile to the phone then it dissappears saying not connect. this message comes up everytime you try and run it.
Sorry, I ran out of brain juice.
You have to stick with this for a while than, and bear the bitter pill.
MyMobiler should be able to install onto the phone itself.
But I really wonder why this doesnt work.
Hey thanks anyway found this whiel browsing aroudn on the internet fixed the problem it aligns the screen for you http://216.139.221.18/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
varyjam said:
Hey thanks anyway found this whiel browsing aroudn on the internet fixed the problem it aligns the screen for you http://216.139.221.18/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Click to expand...
Click to collapse
and it does auto install its the part where it asks you to accept remote.exe and you have to tap yes or no for it to run on your device, havent bypassed that yet but atleast I can just accept calls and check texts but let me know if you have a solution for the whole remote.exe thing
varyjam said:
and it does auto install its the part where it asks you to accept remote.exe and you have to tap yes or no for it to run on your device, havent bypassed that yet but atleast I can just accept calls and check texts but let me know if you have a solution for the whole remote.exe thing
Click to expand...
Click to collapse
Can you use the d-pad to do that?
Thanks you guys just come back from florida fitted the new digitizer everything works super and the digitizer i bought came with a new screen attached to it. best £7 spent lol
jeremy89632 said:
Can you use the d-pad to do that?
Click to expand...
Click to collapse
tried but d pad just initiates what ever is highlighted on the today screen
^^ A digitizer is a screen Its the touch screen part with htc logo at the bottom... right? (with a little ribbon comin out).. this IS the digitizer! (screen included).

Help! screen alignment problem!

Hey had a problem occour on my HTC HD where basiclly the screen keeps dis-aligning itself which makes the device a nightmare to use. Basiclly everytime I align the screen it works fine for about a minite if that before becoming dis-aligned again, usually to the right off the screen, I've tried soft resetting, hard resetting and removing the battry but made no difference. Does anyone know what may have caused this or how it could be fixed?
leebaber said:
Hey had a problem occour on my HTC HD where basiclly the screen keeps dis-aligning itself which makes the device a nightmare to use. Basiclly everytime I align the screen it works fine for about a minite if that before becoming dis-aligned again, usually to the right off the screen, I've tried soft resetting, hard resetting and removing the battry but made no difference. Does anyone know what may have caused this or how it could be fixed?
Click to expand...
Click to collapse
A number of people have posted similar queries. Try searching for 'align' and you should find your answer though I think it may well be a warranty return.

Is this a digitizer problem? What's my options?

This is extremely recent, just in the past few days.
Seemed to happen after installing ICS MOD ROM, but the problem persists through to Gingerbread ROMs and even new installs of CWM.
Basically when I turn my screen on the screen doesn't recognise me at all. BUT if I turn it off and then on quickly it works again...
This sound like a digitizer problem? What's my options?
read the link in my signature
gdsbalaji said:
read the link in my signature
Click to expand...
Click to collapse
Why...
Oh, weird thing about this I discovered after posting:
This problem only occurs when I wake the phone with power/end call...
Anyone got any idea?
Common fault linked either to end button sticking or touch screen ribbon conector that runs under button is worn by flexing stresses from button use.
there is a thread on apply preassure on button & wiggling it in circular figure of 8 motions with finger in an attempt to clean button if it is sticking issue, procedure could make it better or worse & long term solution is probably dismantling for inspection/repair.
G8D said:
This is extremely recent, just in the past few days.
Seemed to happen after installing ICS MOD ROM, but the problem persists through to Gingerbread ROMs and even new installs of CWM.
Basically when I turn my screen on the screen doesn't recognise me at all. BUT if I turn it off and then on quickly it works again...
This sound like a digitizer problem? What's my options?
Click to expand...
Click to collapse
In short - Yes
Try what Mister B says, it gave me about 5 seconds more of touch screen life after it gave up again for good. But for some others its worked for longer periods of time; but the problem won't go away unless the digitizer is replaced.

[Q] momentarily unresponsive touch screen

Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Anyone?
It's most likely cause your palm is on the phone. One of the downsides of a slim bezel on a big phone. Also keep in mind if your spen is on the screen, your fingers won't work. A case might help.
I thought about another part of my hand touching the screen, however with half my hand layed across my keyboard I can still type with the other hand. Thanks for the response
I Pele tried factory resetting today and not installed any apps, but it is still happening
I rang Samsung this morning and they advised I return I to the store and get an exchange. Luckily my local store got its first batch of note 4s in this morning and they swapped it out. I restored it all firmware updates put on it and now works fine! The only thing I haven't installed is a Google play system update thing. I was wondering if that was the cause x
Similar issues
I've had similar issues (in fact, that's what brought me here in the first place). Initially, I was able to tap on the screen in the text box and then continue typing (I use Swype). However, now my messaging app (default Messages) just freezes up, forcing me to close the app, clear the memory, and relaunch the app before continuing.
Were you using the default app and/or Swype when you had issues? I'm going to try to factory reset my phone to see if it helps.
It's taken a couple of weeks for this problem to develop, so please keep us posted if this problem arises again on your new phone!
Edit: Also want to point out that when I text, I use one hand to hold the phone and only a finger to swipe my text. As such, only the one finger touches the screen.
unable to use touch screen. only hard key were working >>Note4
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
djvaliro said:
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
Click to expand...
Click to collapse
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
badtoy1986 said:
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
Click to expand...
Click to collapse
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
iridaki said:
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Thank you for the app. I installed it and will keep watching for it again.
swampystorm said:
Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Click to expand...
Click to collapse
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Same thing is happening with my 2 months old note4 since two weeks ago. An horizontal line 1.5cm in width about 1/3 from the bottom of the screen, became unresponsive. At reboot it works sometimes then it becomes unresponsive again. It looks like in the image I attached, the difference is that the area is horizontal, not vertical. I'm taking my note4 to the store today for warranty, hopefully they will replace it. I haven't abused the device in any way, I have a screen protector since its first day.. I really hope this isn't a serious problem that affects many users.
Just like some of you mentioned above, the pen has no issues on any area of the screen.
Cheers!
amwebexpert said:
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Click to expand...
Click to collapse
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
You found the appropriate thread, I was just now going to share the link to this thread with you as well as quoting what others experienced,
http://forum.xda-developers.com/showpost.php?p=56313609&postcount=6
http://forum.xda-developers.com/showpost.php?p=56464866&postcount=8
http://forum.xda-developers.com/showpost.php?p=57302776&postcount=9
http://forum.xda-developers.com/showpost.php?p=57304242&postcount=10
http://forum.xda-developers.com/showpost.php?p=58421560&postcount=12
http://forum.xda-developers.com/showpost.php?p=58452707&postcount=13
Never purchase a device without a return / DOA policy. Not worth the hassle. If it hasn't been 30 days, you should call your credit card company or Paypal and place the amount on dispute, wait, you purchased from another market, please tell you didn't pay by cash.
vjevardone said:
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
Click to expand...
Click to collapse
I have this problem after I flash CWM recovery, before this was flashed with twrp recovery, I reflash stock rom with odin, I flash many times CWM and TWRP and I still have the problem, my warranty it's void now but I think to go at Samsung store to see if they solve my problem. This problem look like a driver for touch corrupted, if somebody find it out how to fix or have any ideea please weritte here, thanks you
I've started to have this problem as well, lower part of the left side of the screen sometimes registers touch instead of scrolling! Very annoying, tried to update recovery, tried tapping screen, doesn't help. The worst thing is I cannot reproduce the issue at will... It seems pretty random.
hi
inter *#2663#
and select fw software.
farnam-ferdosi said:
hi
inter *#2663#
and select fw software.
Click to expand...
Click to collapse
Unfortunately, if the phone is on Verizon, the dialing codes will be disabled.
Potential fix.
Please excuse the necropost But I came here looking for a solution from google and others may too. I found a way to solve this issue/s.
There appear to be two issues affecting this.
1. Overloading the processor.
2. Static.
If your touch input is lagging or doesn't register at all but then suddenly does a few moments later, its likely a type 1. problem. I fixed this by disabling resource intensive features such as s voice. This also improved battery life and overall performance considerably.
If touch simply doesn't work at all, but s pen works fine then the problem is more likely type 2. That being static buildup in your person. Simply touch something that can ground you and it should fix the issue. A metal tap should work. Be wary, you might even get a little zap as you discharge

[Q] LG G2 Screen Freeze (I'm starting to hate this phone)??

Hi guys
Something else that may be relevant is....
That it will always boot the LG logo so what ever is going wrong kicks in just after the LG logo
Even when the screen is completely dead i can get the lg logo up by holding the power button.
..
I've the same issue...
Hello Inked
I've exactly the same freezing on my D802 for more than one month now... And I have no idea what's happening too...
I brought it to a phone shop, he told me it's certainly a motherboard issue, he can repair it for 250€!... Way too expensive for me!
So, I decided to find a motherboard by myself and I don't find... I'm trying at this point to find the same phone with a broken screen to mix components.
It's a D802 32GB and it's quite rare in Europe unfortunatly.
So if someone has an idea how to fix this I'm at your disposal! And I can imagine it's the same for Inked.
I will try to post a video of the freezing problem tomorrow.
Go to http://forum.xda-developers.com/showpost.php?p=56259958&postcount=18. Read the guide to fix your phone
Are you sure it's the same issue?
Here is a video I've made of what's happening, the phone is not rooted (never been), flashed with rom stock EUROPE OPEN 20D, and hard reset:
dropbox.com/s/l7wnnbz9nn9thme/2014-11-27%2022.08.01.mp4?dl=0
atchoop said:
Are you sure it's the same issue?
Here is a video I've made of what's happening, the phone is not rooted (never been), flashed with rom stock EUROPE OPEN 20D, and hard reset:
dropbox.com/s/l7wnnbz9nn9thme/2014-11-27%2022.08.01.mp4?dl=0
Click to expand...
Click to collapse
Your touch screen have dead zones. Replace touch screen to fix. Use Quickmemo draw any thing on touch screen to see dead zones
bluesky2307 said:
Your touch screen have dead zones. Replace touch screen to fix. Use Quickmemo draw any thing on touch screen to see dead zones
Click to expand...
Click to collapse
I think touch screen is working because (it's not clear in the video) you can use the phone "normally" but the image stay frozen.
What do you guys think?
Inked_ said:
Thanks for all the replies Winking smile
I've tried using your link but when i try and click the “1. click here to view picture” link i just get a 404 error.
Having said that, its not that the screen has dead spots, the screen freezes and just looks like a screen shot until you turn the screen off for a few second and then turn it back on.
Click to expand...
Click to collapse
I attacted image if your phone have problem with mainboard
bluesky2307 said:
I attacted image if your phone have problem with mainboard
Click to expand...
Click to collapse
Thanks for that...
But as atchoop says the screen is freezing as if you have taken a screenshot and doesn't start working again unless you turn the screen off for a few seconds.
A bit of an update......
I got the same effect as yours during few weeks then it comes back as my video shows because (I think...) I didn't use the phone for a while.
But I still don't know if it's mainboard or screen...

			
				
atchoop said:
I got the same effect as yours during few weeks then it comes back as my video shows because (I think...) I didn't use the phone for a while.
But I still don't know if it's mainboard or screen...
Click to expand...
Click to collapse
Have you had any luck atchoop?
I tried a new screen today but I have the same problem with just getting the LG logo and then a blank screen
Still no ideas ??

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