Manufacturing Inconsistencies - 3 phones compared - X 2014 General

I have three Xs---ordered and shipped at the same time. Arrived in one box. The serial number is even sequential on the three. All three are leather. One has blue accents, and the other two have dark silver/grey. I've noticed the aluminum sides are quite sharp on two and noticeable smoother on the third. The phone with blue accents has a different texture on the speaker "grills"---smooth. On the other two, it's grated. Also, these two speaker grills are not sunken into the phone at the same depth. Meaning, it's raised higher on some, in addition to not the same on the left and right. The power/volume buttons are too recessed on one of the phones, which makes the buttons too mushy and not clicky/tactile. Really affects the experience.
I don't see any peeling or other material defects. However, the two phones with sharper edges are not comfortable to hold, esp compared to my X OG. It's surprising to see three phones presumable manufactured in sequence have such different qualities.
The LCD density is way too high on this X. I feel like it was made for my grandma. Praying for a Verizon root solution.
Pics (taken with one of the Xs)
http://imgur.com/a/xCPCI
Relatively minor variances, but the edges are esp noticeable between the two phones. Will prob keep the smoother one since it's way more comfortable.
UPDATE:
Just noticed another odd thing that happens on two of the three. If I press down to the left of the camera and M logo (about the 8 o'clock position), some popping can be heard. Almost like some glue/tape isn't completely adhering. After pressing a few times and hearing some rather loud pops, seems to subside. Just have to see if it comes back up again.

Any chance of high quality closeup side-by-sides of the issues?

Manufacturing for Motorola seems to have become more variable lately. My leather back X has spots around the camera where the back has pulled away and the glue isn't holding. It's very minor, but if you press on the leather, you can hear the glue pop when it releases again after you let go.
Sent from my XT1096 using XDA Premium HD app

Better let assemble in China, Americans seem to be not accurate enough for such filigree work.
It's just a patriotic project, I just hope the workers don't mess up my X that I ordered today.

The M7 had horrible inconsistencies at launch as well. I don't know if they ever got it ironed out.
It's an issue with not being one of the top tier manufacturers (apple/samsung)

Related

Comparing B6O to B5O and B4O...

There are a lot of scattered reports that the B6O revision is better than the B5O revision.
Of those of you who have the B6O revision:
1. How many of you notice any of the issues such as creaking or backlight bleed?
2. How many of you actually have another revision unit to compared it to?
There are some people here saying they are considering selling their B4O or B5O at a loss to get a B6O. I'm trying to compile a source with which these people can make an educated choice. Is it really that much better or is it all just their imagination?
I have a B60 unit. I don't have any previous revisions to compare it to, but I can tell you that...
- Yes, mine creaks. The aluminum bezel is actually separating from the unit slightly in the bottom-right corner.
- Yes, there is backlight bleed. Several spots along the bottom and right edges of the screen.
- Yes, the speakers are still slightly unbalanced. As others discovered, this is a software issue, not a hardware issue.
I'm going to exchange mine today in store. Hopefully I'll have better luck with a replacement... Heck, maybe there's even a newer revision.
I just picked up a B60 version from Bestbuy retail store yesterday. It, so far, does not have any build issues that I am aware of . Love it
I just got my TF . Mine is a B50. Compared to my G2x, i dont notice any bleeding. Im sure there is some because of the nature of LCDs but no complaints. I cant tell and im not looking for an issue to just drive me crazy.
The case does creak though, lol. On the left side. Only once when i first pick it up. Nothing crazy.
Audio seems slightly left justified but compared to the 1 speaker on my ipad2... stereo is welcome regardless. Barely noticable. Sounds good. No more covering 1 speaker and losing audio ha.
Im happy. Walking into this device blindly, i love it. I dont know if its the stock keyboard or the screen sensitivity but it misses a few strokes. Could be me not used to a large keyboard.
It was locked up when i grabbed it this morning after charging all night. I think this is caused by Tegra drivers cause it seems common amoung tegra devices. Luckily its a tablet and not a phone you depend on to be going 24/7.
FUN.
Asus Transformer 3.1 pwnd
www.MiiWiiChat.com
www.SnapSiteAdmins.com
newvet said:
I just picked up a B60 version from Bestbuy retail store yesterday. It, so far, does not have any build issues that I am aware of . Love it
Click to expand...
Click to collapse
It's because you're not looking for them yet / aren't as picky.
- Crank up the brightness and stand in a dark room.
- The creaking/weak frame you'll start to notice as you use it.
I have a B40, and have some creaks only on the lower left side of the unit, when I use it outside of the case. (I have the portfolio case PRIME)
Some minor light bleed near the bottom right side of the unit, but very minor.
Compared to the Evo 3D where the bottom of that phone has light bleed.
The speakers are un-balanced until I saw the unbalanced left speaker thread, did and the OP said there and seems to be fixed now.
Mine is B5O. Slight creak near the volume and power keys, lightbleed (see pic) and unbalanced speakers (right one is louder). I decided to RMA it only because I'm going on holiday so I won't miss it too much. Actually the more I read about other units and how Asus is handling RMA the more doubts I have if I should send it...
~David said:
It's because you're not looking for them yet / aren't as picky.
- Crank up the brightness and stand in a dark room.
- The creaking/weak frame you'll start to notice as you use it.
Click to expand...
Click to collapse
If I only find any light bleed in those conditions I can live it. But a seriously weakening frame would cause me to jump ship. 13 days to make up my mind. But so far so good. Thanks for helping me take notice
I own a B50, and can report zero light bleed, zero creaks, and only a small minor scratch on the lower right frame (not part of the touchscreen, only on the frame).
Everything so far seems to be good, I even tried squeezing the sides some, no creaking!
B50, light bleed at the top left(not bad), not really creaky but the bezel does move a bit. Dead pixel about 1cm from the right side of the screen in the middle vertically. 1 dust remnant under rear camera lens.
Grumsh said:
I own a B50, and can report zero light bleed, zero creaks, and only a small minor scratch on the lower right frame (not part of the touchscreen, only on the frame).
Everything so far seems to be good, I even tried squeezing the sides some, no creaking!
Click to expand...
Click to collapse
+1 here. Except I don't have any scratches. So far, so good with my B50!
newvet said:
If I only find any light bleed in those conditions I can live it. But a seriously weakening frame would cause me to jump ship. 13 days to make up my mind. But so far so good. Thanks for helping me take notice
Click to expand...
Click to collapse
The backlight bleed doesn't bother me either. But people want to know if it's there, not if you don't notice it or if it doesn't bother you.
People read these posts of people saying "My transformer is PERFECT! It doesn't have any problems!" and they go nuts thinking theirs is horribly defective.
The Transformer is $100 less than the competition. They had to cut corners somewhere.
I'm only exchanging mine in hopes that it will have a slightly stronger frame (like I said, the aluminum bezel is actually coming off on mine). I'm still expecting it to have build quality issues though.
Grumsh said:
I own a B50, and can report zero light bleed, zero creaks, and only a small minor scratch on the lower right frame (not part of the touchscreen, only on the frame).
Everything so far seems to be good, I even tried squeezing the sides some, no creaking!
Click to expand...
Click to collapse
Yes it does. You're just ignoring it or haven't noticed it yet.
I have a small bleed in the middle of the bottom bar.
However it locked up again while i sat it down for an hour. Like it has problems recovering from standby. Running Prime. The G2x did that until Cm7 fixed it.
Asus Transformer 3.1 pwnd
www.MiiWiiChat.com
www.SnapSiteAdmins.com
~David said:
The Transformer is $100 less than the competition. They had to cut corners somewhere.
Click to expand...
Click to collapse
And the competition has "cut" the exact same corners, despite the higher price tag. Plenty of reports of light bleed, case creak, etc. from the Apple crowd too. They just have a higher proportion of fanboys among their userbase, who will go to any length to pretend that problems don't exist.
I've got a B50. I received three (all B50) from Newegg during the month of June. I kept #2 as it was by far the best of the bunch. As Newegg cross ships replacements, I held unto #2 until I received #3 and they let me send back the newer one since it was also defective.
It still has a couple of flaws:
Light bleed: Although it has the least bleed of the 3 I received, there are still 6-7 small spots visible along the top and bottom when I use the Transformer in the dark even at around 50% brightness. Not noticeable during the day or in a lit room. Even the largest only extends about 1/2 an inch up the screen.
Speakers: Left produces noticeably less volume than the right. This defect was present on all 3 tablets I received. I noticed this immediately and confirmed with the YouTube left/right speaker test.
Dead pixel: One dead pixel. Each of the three had at least one; the first unit I received also had a speck of dust under the screen, the third a larger discolored patch in the middle of the screen. It would be very hard to notice the dead pixel if you were not specifically looking for it. I used the Dead Pixel Test app: near the top of the screen, there is one pin point sized dot that is light grey on a white screen, undetectable on a black screen, and grey/light black on a blue or green screen. There is no dust visible so it must be a screen defect.
White Residue: Very small (third of an inch) thin line along the top of the black border on top. Able to clean most of it off although still faintly visible if you look closely. Could be partly scratched too, not sure.
On the plus side, my Transformer has no creakiness and no separation between the screen and the black border. The other two I received both had easily visible gaps.
I decided the quest for the perfect Transformer was endless and futile. NewEgg refunded me $25 for the hassle of two exchanges; with the $10 coupon I also used, I got my Transformer for $365. For the price, I'm pleased enough with the device.
Mine is also B50 and it has 2 light leaks on the bottom. It did not have creaks when purchased 1 month ago, but now it is creeking horribly on the whole left side under the volume button. IMHO, it is a faulty design. If yours is tight now, don't be surprised when it gets loose and creaky after a little while.
Great attitude: -Do you have any problems with the device? -Nothing at all. -Yes you have dear sir, yes you have!
Just bought my tablet and dock yesterday from Best Buy. B60 Tablet, B50 dock. Tablet feels sturdy but with a slight give on the screen. There is slight light bleed on the bottom left corner. I haven't noticed any speaker issues, I was actually pleasantly surprised. From what I've read in reviews I thought they'd be horrible, but it actually fine for me.
Nothing wonky about the dock yet. Everything seems to work. Overall, I'm pretty happy with it .
I have no clue what revision mine is (don't know how to tell!; but it was purchased way back in may). I can't say I have any real issues; minor light bleed; speakers are more or less balanced but so darn awful I'm not sure it matters (i normally use klipsch s4; which are great on airplanes - nearly 100% isolation). THere is minor backlighting; no obvious dead pixels. Maybe I'm just not picky but I really don't have any significant separation or creaks. Wish it had a usb port.
-
Most of my complaints are software. I have' a few weird periods were part of the screen stop responding to touch (really annoying when trying to unlock the screen and 2 of the numbers won't respond to touch) but reboot always fix the glitches.
-
I have a B40; which make sense given the purchase date.
You can check your revision from the serial number (sticker affixed to the box and under your Transformer, next to the charge port). It's the first three characters.

Build Quality : White vs Grey

A little bit of an odd thing to come to light for me, but I have a good hunch that the white color devices have a higher build quality vs the grey ones.
I may go so far as to say that there are slight variances outside of just the color. ...or they were build on different assembly lines...or with different QC on batches because of whatever reason you want to put there....or any number of things.
Now, here is what I base this on. I have gone through a number of white and grey devices for personal use. At least two white and two grey models. It is not exactly a scientific testing, by any means, but with the white tablets I found very solid in terms of no creaking, no light leakage, and just overall solid feel. The grey tablets had creaking, pen not staying in properly, and light leakage, among other things.
I have two boys, 2 and 3 years old, that love playing with Daddy's tablet, and a wife that uses it for personal and school use (until she gets her own tablet here in the next couple weeks). So I have put each of the devices through their paces.
So, mainly for fun and intrigue, I wanted to see if anyone could share any good or bad build feel or issues they have and what color they have. Anyone else have some insight?
Maybe because our beloved devices are built in different factories and/or comapnies there might be quality differences and/or also the parts for assembly do come from different manufacturers ...............................
Mine is black (not gray) and no problems at all, although this is my second one. The first had light leakage.
2 young boys? Get the toughest case you can find. I recommend a silicone case with good screen protector.
Sent from my GT-N8013 using Tapatalk 2
.......... but always better than iPhone 5 that comes with scratches and leakages in series ......... :silly::laugh:
It's because Samsung is racist.
On the real though I've had both a white one and a gray/black one. No difference in quality on this end.
mitchellvii said:
Mine is black (not gray) and no problems at all, although this is my second one. The first had light leakage.
2 young boys? Get the toughest case you can find. I recommend a silicone case with good screen protector.
Sent from my GT-N8013 using Tapatalk 2
Click to expand...
Click to collapse
I dont think silicone is a good idea. I experience it my self. Due to its semi hard material, Silicone case do scratch my bezel when some dirt is between the bezel n the case. I think tpu is a more better case..
Sent from my GT-N8000 using xda app-developers app
I noticed the same thing that i almost weighed this white one last night in lab. Feels much more sturdier, no squeaking yet, and when i read the reviews from sites that had the grey one it kind of confirmed my suspicion. There is somethinig definitely more stable with the white one in my opinion. My grey one had six "scratches" on the back even though it was in the case 99% of the time - which didn't make sense. Then when i read androidpolice's review and saw the same six scratches, i rolled my eyes.
I will say about the pen - because i feel the same way about the squeakiness (although i can't comment on the light bleed - neither had it) that my white pen feels lighter than the grey version. I wonder if the grey version is a different type of plastic or polycarbonate (whatever it is made of) than the white. I wish there was a way to figure out the date manufactured from the serial number similar to Asus.
Now, I know that Samsung has used different components in their phones before. I have a SGSIII on Sprint. It has a different camera module than a colleague's who also has the SGSIII on sprint. The difference on mine seems to be a clearer picture and much better quality in darker areas (especially at night) and not as much noise. I'm curious if Samsung did use diffferent factories, or components on these versions. I personally don't think it was a different line or different factory, but i could be wrong. It just seems such a drastic change but it's entirely possible (similar to Asus supposedly changing innards in their Prime over a 4 month period).
I think a lot of manufacturer's do it (HTC Evo 4G comes to mind with their screens) and it's so early in this production i hope it's not true, but in my experience i wasn't going to deal with 6 "scratches" on a tablet that cost $499 that still had the plastic protector on the back. The sad part of the story is i didn't even KNOW about the scratches until i went to exchange it because it had stayed in the case for so long.
I can't comment about the white version. I did buy the grey one a couple days ago and made the sales person open the box so that I could give it the squeak test... rock solid. Snapped er up!!!
Having own both colors, I can say with confidence that the white one is built better. The slot to hold the pen is more tight and less squeek.
My white one creaks when pressing just around the Samsung logo on the back. Only slight creak. I Can live with that.
Sent from my GT-N8010 using xda premium
There are only three components that differ based on the color - 1) the display because of the colored surround, 2) the molded plastic back cover, and 3) the metal-esque bezel. I'd rule out any difference caused by the display because it hasn't come in to play in any previous discussions. From a physical perspective that leaves the bezel and plastic back cover.
There's no artistry or complexity involved in molding plastic so I'd guess all the bezels and back covers are made in one place and shipped to the different factories that assemble the Note. Neither the bezel nor the back cover have any complex lines or angles (probably intentional) so I doubt there's any challenges in producing an accurate die that the plastic is formed in.
So one of two things is causing some Notes to be less solid than others: 1) assembly issues where they aren't put together properly, 2) a part like the frame, bezel, or back cover wasn't produced within tolerances and fit isn't correct. I'd guess probably 90% is assembly and 10% irregular components. Regardless, I can't see white being any more or less immune to defects than grey. They may produce a week's run of gray followed by a week's run of white. If something happens on the assembly line during a single week’s run all of a single color could be affected. But it would be random as to which one. There certainly could be aesthetic differences caused by color. Look what happened to the blue SGS3’s when they launched.
My grey one only creeks on the lower right corner (where the s pen is located) is this on the white version?
My white one is as solid as a rock.
Sent from my GT-N8013 using Tapatalk 2
samsung colors
I have the grey. Not noticing any squeaking, feels great. I didn't buy the white because the IPad was white. I didn't want anyone asking how I liked my Apple.
I have a white 16g WiFi+3g (gt-n8000). The back creaks on the left side. Can't decide whether it's due to build quality or it falling off my bed one night. Regardless, I don't mind it too much.
Sent from my GT-N8000 using xda premium
This is the silliest thing i've ever heard. :laugh:
No seriously, don't you think they make them with all the same components, at the same factory, at the same time....etc, etc.
The only difference with these is.............Color! Yes thats it!
Or maybe they have separate factories in different countries. That would be cost effective. Maybe even the job requirements are different. The white factory requires college degrees.
BTW, I have both a white one and a black one presently, so it's not sour grapes
Had two grays one creaked one didn't.
Sent from my SPH-D710 using xda app-developers app
I picked the white up first which was perfect fast and the screen was wow .. I decided to swap it to the grey it was sluggish the pen wasnt repsonsive and I have very bad screen bleed
Its going back and im getting the white again
Dissapointed
Sent from my GT-N7100 using xda premium
dpwhitty11 said:
My white one is as solid as a rock.
Sent from my GT-N8013 using Tapatalk 2
Click to expand...
Click to collapse
Same here , No light bleeding as well which makes me soo happy considering my iPad 2 (replaced once, still had it) and Asus transformer Prime both had it. The Galaxy Note 10.1 is by far my favorite as well.
Traded my grey in today for a white one (Not intentionally i went for a 32g model but no dice) but i can honestley say this feels so much more sturdy, I read all types of reviews so when i first bought my note i checked for that creaking on the sides, sure enough it was there, this one (white) however does not creak. So you have a valid point.
Sent from my GT-N8013 using XDA Premium HD app

HTC One's Quality Control The DownFall

So I've got 4 HTC one's in my position 2 T-Mobile variants 2 Dev versions.
Here's the list of QC issues. They are from different factories and batches.
T-Mobile Variants.
Issues:
The Back/Home buttons are blue/purple in color
GAPS/Overhangs
Static On Speakers/Hissing sound.
HTC ONE Developer Editions
Plastic is not completely molded to both sides there are large gaps on the side near 1 of the corners. 1 Side is uneven an appears to be sanded/rough finish.
Aluminum has Chips and a Dent on 1 of the units near the camera.
GAPS again Miss alignment of the glued speaker grills.
Back/Home button color is White, 1 Dev edition doesn't light up fully it's very dim second one is normal in brightness.
So lets see.
20 Billion Market cap
17K Employee's
2+ billion in cash reserve.
And I can't even make a phone without issues.
How about you spend some more $$$ on quality control
All units are going back for new replacements.
If they can fix the QC issues it will be good but this is just nuts at the huge disparities between even the Home button light color and brightness between devices.
HTC should inspect each frame for any nicks/dings and reject ones that have them.
HTC should inspect there Capacitive button light strip colors and brightness and get the "Same for all"
HTC should adjust there injecting plastic while milling the Aluminum process
I mean what can I say the people in the QC department must be blind because you can clearly see all these issues and yet they still pass get packaged and end up right back at HTC's doorstep.
Nyxagamemnon said:
So I've got 4 HTC one's in my position 2 T-Mobile variants 2 Dev versions.
Here's the list of QC issues. They are from different factories and batches.
T-Mobile Variants.
Issues:
The Back/Home buttons are blue/purple in color
GAPS/Overhangs
Static On Speakers/Hissing sound.
HTC ONE Developer Editions
Plastic is not completely molded to both sides there are large gaps on the side near 1 of the corners. 1 Side is uneven an appears to be sanded/rough finish.
Aluminum has Chips and a Dent on 1 of the units near the camera.
GAPS again Miss alignment of the glued speaker grills.
Back/Home button color is White, 1 Dev edition doesn't light up fully it's very dim second one is normal in brightness.
So lets see.
20 Billion Market cap
17K Employee's
2+ billion in cash reserve.
And I can't even make a phone without issues.
How about you spend some more $$$ on quality control
All units are going back for new replacements.
If they can fix the QC issues it will be good but this is just nuts at the huge disparities between even the Home button light color and brightness between devices.
HTC should inspect each frame for any nicks/dings and reject ones that have them.
HTC should inspect there Capacitive button light strip colors and brightness and get the "Same for all"
HTC should adjust there injecting plastic while milling the Aluminum process
I mean what can I say the people in the QC department must be blind because you can clearly see all these issues and yet they still pass get packaged and end up right back at HTC's doorstep.
Click to expand...
Click to collapse
How's the pay over at Samsung?
Unclench dude, unclench. Truth is, if it wasn't for constant whiners on the net most people wouldn't notice the tiny minor imperfections on their mass volume produced product and actually get on with enjoying the thing until maybe if they are unfortunate something really does go wrong with it to the point your average consumer who doesn't go checking every corner with a micrometer and gaps with paper would actually notice.
kitch9 said:
How's the pay over at Samsung?
Unclench dude, unclench.
Click to expand...
Click to collapse
Lol if you can't handle the facts then don't read. Your the one bringing Samsung into the picture.
I'm stating facts and if you can't handle it then that's your problem not mine. and I didn't even mention Samsung once. I'm speaking that HTC Has problems and they need to get there act together and for a company of that size they are doing a pretty horrible job at it.
And what's even funnier is a an ordinary cordless phone like http://www.amazon.com/gp/product/B004OA6VXW/ref=oh_details_o02_s00_i00?ie=UTF8&psc=1
Has better build quality and that's fact as well.
I never said the One is a bad device I said it suffers from horrible QC issues.
If you want to be ignorant and talk about average consumers go ahead. I for one will not. And "tiny imperfections" there not. Like when your home buttons don't light up and light up in the wrong colors, when speakers pop crackle, when there are obvious dents/chips in the aluminum and gaps that you can see. It's not something that you need to put under a microscope to see.
I suppose the iPhone 5 didn't have "Any issues" Lol and why apple went and forced Foxconn to adopt stricter standards.
Yeah I'm just bashing the phone that's why I got 4 of them really. Think before you say something HTC QC is horrible and that's a reality they need to fix it.
Nyxagamemnon said:
Lol if you can't handle the facts then don't read. Your the one bringing Samsung into the picture.
I'm stating facts and if you can't handle it then that's your problem not mine. and I didn't even mention Samsung once. I'm speaking that HTC Has problems and they need to get there act together and for a company of that size they are doing a pretty horrible job at it.
And what's even funnier is a an ordinary cordless phone like http://www.amazon.com/gp/product/B004OA6VXW/ref=oh_details_o02_s00_i00?ie=UTF8&psc=1
Has better build quality and that's fact as well.
I never said the One is a bad device I said it suffers from horrible QC issues.
Click to expand...
Click to collapse
You seem to be confused about what the word "fact" means.
I think your confused. Because fact is htc has qc issues. And its not limited to one minor batch.
Phones are from separate batches and factories and all have issues.
OH yeah here are my 4 HTC one's if you just think I'm making things up.
I have closed this thread as there are similar threads in this forum regarding build quality of the ONE. Remember forum rules and search for existing posts before opening a new thread.

HTC One (M9) Build Quality/Hardware - your findings

Since the M9 is starting to become available on several markets, it could be interesting to compare the quality of the different batches re: screen, finish, temperature, camera...
I have two different M8 and it's almost like they are two different phones. One has a vibrant screen with perfect white balance, the other has a washed out yellowish display, the one with the yellow display has louder loudspeakers (same ROM), and the camera protection film is smudged whereas the other one is like new.
Please post your report with the first 6 digits/letters of the serial number to identify the batch. Like HT42WW
Looking forward to the first feedback
Sent from my HTC One_M8 using XDA Free mobile app
Can you post pictures of the phones side by side?
I do not have my M8 anymore as I returned it to get my M9.
Using my M9 with manual +2 brightness makes it very pleasant to use.
HT53CY is my build
Silver/gold
Orange ROM. 15, France
Great build quality, no defects
Screen not very bright in auto, great in manual
Camera very good, front cam overexposed
Sent from my HTC One M9 using XDA Free mobile app
from my experience with htc, they have two or three factories. I forget which one was preferred manufacturer but the lcd is definitely different between some. This started with the mytouch 4g I believe, it was also seen in a few others such as the amaze and sensation. not sure if there are any others but I wouldn't be surprised.
Teo032 said:
from my experience with htc, they have two or three factories. I forget which one was preferred manufacturer but the lcd is definitely different between some. This started with the mytouch 4g I believe, it was also seen in a few others such as the amaze and sensation. not sure if there are any others but I wouldn't be surprised.
Click to expand...
Click to collapse
Yeah I remember that thread. I also found that the Sensation had two screen manufacturers and started a thread about it in that section.. I think with the My touch 4g it was Sharp and Sony and you wanted the Sony screen. The sharp looked like crap. With the Sensation it was Sharp and AIO or something like that and with that one you wanted the sharp panel (although some preferred the AIO panel)
Mine is UK version, Carphone warehouse. Gold on Silver. The screen is very good, not leaning to red/yellow or green, best white balance i've seen so far on a non iphone.
There are slight gaps around where the new lip is, which i'm sure destroys the IPX3 rating and will be a dust magnet, although up to now, no dust has gone anywhere lol.
Speakers are brilliant! Better than M8.
I got my silver/gold AT&T version yesterday and so far no problems. Solid build quality. No dead pixels, screen is great. No problems that I can see really. Serial starts with FA53DY
Jonathan-H said:
Mine is UK version, Carphone warehouse. Gold on Silver. The screen is very good, not leaning to red/yellow or green, best white balance i've seen so far on a non iphone.
There are slight gaps around where the new lip is, which i'm sure destroys the IPX3 rating and will be a dust magnet, although up to now, no dust has gone anywhere lol.
Speakers are brilliant! Better than M8.
Click to expand...
Click to collapse
Could you please give us the first 6 characters of the serial number, in order to figure out the factory batch? Thanks!
Please excuse my post here, as I don't have the device yet, I just wanted to post my findings.
Sadly, I think build issues remain in the M9 as well. On close-up shots in some video reviews I watched you can see them. Take a look here for example. On 2:17 you can see the right part of the screen protruding a bit from the front metal panel and in the next close up, around 2:22, you can see there are (multiple?) gaps on the left side of the screen between the screen bezel and the frame. What is really weird is that, in the second example, it's not a single straight gap, but multiple gaps, extremely weird for a metal design.
I know I'm probably nitpicking and many of you would dismiss those issues even if they were on a massive scale, but I won't. Never mind my OCD (this can be tamed ) but I really hoped HTC would crush such issues after dealing with them on both the M7 and the M8.
Let's hope those are isolated (or even better, illusions caused by the angle of the video) and will be (or are already) fixed in retail models. It's the first time I'm planning to upgrade from my M7 (all of the four models I had had some kind of build quality issue) and I would hate it if I had to play hide and seek with Arvato again.
Beautifully made. Very impressed. Too scared to use without a case, however .
akpe said:
Please excuse my post here, as I don't have the device yet, I just wanted to post my findings.
Sadly, I think build issues remain in the M9 as well. On close-up shots in some video reviews I watched you can see them. Take a look here for example. On 2:17 you can see the right part of the screen protruding a bit from the front metal panel and in the next close up, around 2:22, you can see there are (multiple?) gaps on the left side of the screen between the screen bezel and the frame. What is really weird is that, in the second example, it's not a single straight gap, but multiple gaps, extremely weird for a metal design.
I know I'm probably nitpicking and many of you would dismiss those issues even if they were on a massive scale, but I won't. Never mind my OCD (this can be tamed ) but I really hoped HTC would crush such issues after dealing with them on both the M7 and the M8.
Let's hope those are isolated (or even better, illusions caused by the angle of the video) and will be (or are already) fixed in retail models. It's the first time I'm planning to upgrade from my M7 (all of the four models I had had some kind of build quality issue) and I would hate it if I had to play hide and seek with Arvato again.
Click to expand...
Click to collapse
get it exchanged, the units i tried had the glass completely level with the front plate, it's part of it's beauty, the news are reporting shortage and delayed delivery for the USA, so let's this hope this will not pressure the amazing QC
I have a grey M8 at home right now. Will update this post later tonight when I get you the serial number and pictures
My HTC M9 is from the HTC Champions launch event which happened in Atlanta this week for retail employees.
M9 serial: FA53FY
M8 serial: *will post later today
Overall the M9 feels a lot better than the M8 in terms of build and feel in the hand. If I place the M9 on four fingers and tilt my hand forward or backward the phone doesn't slip off unless my hand is almost vertical. The M8 would slip out of my hand after like a rotation of 10-15 degrees lol
The M9 is a little slimmer and that I don't like. Coming from a OnePlus one and large phones regularly, the M9 feels too small. Overall I'm happy because I put a case on it and it brings the size back a little to me. Bought a Nexus 6 last night anyways haha.
Mine is perfect. SN FA53K.....
My M8 was FA as well. Also perfect.
Just had a scan for any of the noted imperfections & unless only visible under microscope all is sweet & dandy with mine
Unlocked Gunmetal Grey M9 from HTC.com. Everything is perfect with mine. Couldn't be happier with it. Now I just need a good case lol.
Awesome feedback. Feel free to post your serial number (first 6 digits) even if your phone is perfect. It's good to know the good batches as well!
avara said:
Awesome feedback. Feel free to post your serial number (first 6 digits) even if your phone is perfect. It's good to know the good batches as well!
Click to expand...
Click to collapse
Developer Edition - FA53HY - Perfect condition - Screen is Excellent / not yellow or pink at all more a very light gray than anything
My lower volume button is pushed in slightly at at the top end, looks a bit wonky but still works as it should, ill update with serial and photos soon - Adam
Adam182 said:
My lower volume button is pushed in slightly at at the top end, looks a bit wonky but still works as it should, ill update with serial and photos soon - Adam
Click to expand...
Click to collapse
My volume down is the same mate, I put it down as a design feature as it functions as it should
Duncan1982 said:
My volume down is the same mate, I put it down as a design feature as it functions as it should
Click to expand...
Click to collapse
Mine doesn't appear to have this. It was one of the first things I checked since I noticed this in some videos too. Kind of surprised, really. The volume down button does however protrude slightly less in its entirety compared to the volume up one.
After going over everything very carefully it seems I have only two minor issues:
IR blaster cover is a tiny bit misaligned on the right side
On the lower left-hand and upper right-hand corners of the screen the polycarbonate has a small dent you can only see in a certain light
Very satisfied in general, it seems very solid. I do worry however that there might get dust in-between the face and aluminium unibody parts.

Inspect your edge

A lot if people have been received their S6 Edge phones with defects, either through transit or manufacturing, I am now on my third one in 3 days due to there being a small chip out of the metal trim under the screen and then the earpiece speaker being all fuzzy on the replacement, not to mention one of the others i was offered had a chip out of the metal surround. Luckily my third one now seems perfect (fingers crossed).
Just make sure your phone is perfect before you walk away at the end of the day your paying a lot of money for it and its gonna save you going back and fourth like iv had to lol
I don't know how it works in other country's but here in the UK carriers HAVE to give you 14 days "cooling off period" which enables you to get on the spot exchanges if your unhappy with your phone, or they have to let you cancle your contract.
Hope this is helpful, thanks.
Pixelguy said:
A lot if people have been received their S6 Edge phones with defects, either through transit or manufacturing, I am now on my third one in 3 days due to there being a small chip out of the metal trim under the screen and then the earpiece speaker being all fuzzy on the replacement, not to mention one of the others i was offered had a chip out of the metal surround. Luckily my third one now seems perfect (fingers crossed).
Just make sure your phone is perfect before you walk away at the end of the day your paying a lot of money for it and its gonna save you going back and fourth like iv had to lol
I don't know how it works in other country's but here in the UK carriers HAVE to give you 14 days "cooling off period" which enables you to get on the spot exchanges if your unhappy with your phone, or they have to let you cancle your contract.
Hope this is helpful, thanks.
Click to expand...
Click to collapse
I can attest to this as I'm about to take the second one back this week. The problem is that it is difficult to do at these stores due to lighting. The first one I return as there was a small (miniscule) circle on the glass, otherwise the phone was perfect (In hindsight I wish I kept that unit). The second unit has a screen that I'm not sure how it made on the phone as it should have been rejected. Top and bottom has green tint, left side had purple tint and top right has the dusty/dirty section that you can clearly see on web browser when reading. Now, the VZW store was extremely nice and agreed to replace my first one with no issues. I'm going back to take the second one back this week.
The issue is with lighting at store and everything is cranked up. Tough to see screen issues on that type of brightness. I can't stand screens that aren't uniform and calibrated, and after reading about Amoled this weekend, I'm not expecting much. I'm hoping third time is the charm, but in all honesty I may just give up on this phone, as I don't really have the time to go back and forth to store every week to play the exchange lottery.
definitely no hardware problems here..
I smell what you're cooking! Typical company issues
Anyways, got mine S6 EDGE and I'm in love with it. I did not check everything, but it seems to be fine. But I have a question for you :
It is normal that the speakers are a little bit (I don't know how to describe this)...rustled, when I have the uppermost volume?
After reading this I thoroughly inspected mine. I guess I got lucky. Verizon 64GB White one and I don't see any issues at all. Sorry to hear you guys are running into issues though :/
T-Mobile 64GB Sapphire BLUE here. As far as I can tell, no defects. It almost sounds like initial batches had/has all the issues, but that's a small sample size. Personally haven't run into any thing related to: straight-from-box screen scratches, screen rotation issues, or color variances.
Only thing I wish it had was a little less sensitivity right above the home button... I keep hitting the area on top of the home button first, and then the button itself.
As for the speaker quality Its hard to tell really because it could be your cell connection affecting the sound quality as well, the problem I had was that no matter who I called it sounded like there with something going "zzzzzttz" "zzttz" as they spoke! As far as I'm aware the sound quality is actually pretty good cranked up full!
Come to think of it the first one I was given also had more of a yellow tint to the whites than the one I have now... Maybe a placebo effect but still something worth mentioning!
Btw : I just checked my display, I have a few,little scratches on my display. Is that normal? (You can only see them with bright light)
Mucky2 said:
Btw : I just checked my display, I have a few,little scratches on my display. Is that normal? (You can only see them with bright light)
Click to expand...
Click to collapse
Depends on what you mean by normal. Around 30% of people here have reported the scratches.
You all should check for screen non-uniformity. A portion of your screen might be pinker than normal.
Here are pictures I took of my screen. I have a sliver of pink tint at the top and some pink tint at the bottom part. Grays also appear brighter at the bottom part of the screen.
Should I have it changed or this is above average for a s-amoled screen?
Here's the imgur link -> http://imgur.com/a/BMBXt

Resources