[Q] S4 loses WLAN password sporadically, why? - Galaxy S 4 Q&A, Help & Troubleshooting

Hi,
I just purchased a new Samsung Galaxy S4 in Germany, and have trouble connecting to my AVM Fritz box: Normally, everything is fine, I selected my WPS2-protected Wifi, and entered my password. But sometimes when I was away for a few hours (for example after a workday) and I get home, my Wifi is found, but the password is forgotten, and I have to manually connect to this network and enter my Wifi password again.
This does not happen all the time, but about 20% of all times when I left the house.
This is so weird and annoying, does anybody have a clue what's going on, and how to fix this?

Jackie78 said:
Hi,
I just purchased a new Samsung Galaxy S4 in Germany, and have trouble connecting to my AVM Fritz box: Normally, everything is fine, I selected my WPS2-protected Wifi, and entered my password. But sometimes when I was away for a few hours (for example after a workday) and I get home, my Wifi is found, but the password is forgotten, and I have to manually connect to this network and enter my Wifi password again.
This does not happen all the time, but about 20% of all times when I left the house.
This is so weird and annoying, does anybody have a clue what's going on, and how to fix this?
Click to expand...
Click to collapse
Hi ,
Check this:
Go to /system
Open the built.prop
search for ro.securestorage.support
If it says true , change to false
If is true wifi does not save passwords

Happen to me sometimes i9500

Hi,
thanks a lot, it seems that this hint helped, but why does Samsung put this setting as dfeault? I already had that WLAN behaviour when my phone was not rooted, it seems to be improved now.
Why does Samsung do that?

Jackie78 said:
Hi,
thanks a lot, it seems that this hint helped, but why does Samsung put this setting as dfeault? I already had that WLAN behaviour when my phone was not rooted, it seems to be improved now.
Why does Samsung do that?
Click to expand...
Click to collapse
Bugs in the software. Samsung wont do that
Sent from my Ozcan GT-i9500 using XDA mobile app

Related

wifi drops

I have a tattoo for a couple of days and my wifi connection drops out every few minutes. Have searched around xda and google but haven´t found an answer that worked/helped.
I have wireless router in my house. We don´t have any free wifi connections around city so i don´t how it behaves on other connections.
Did anyone found any kind of a solution for this?
What's your router model?
Wifi Drops
Same problem here i got a Netgear WNR2000
have you tried your router's connection with any other device ? (ex. a laptop or another cellphone? ) 'cause it might be a router connection problem
I haven´t tried it with other devices i will do so... It´s Huawei echolife HG520b
djhancks said:
have you tried your router's connection with any other device ? (ex. a laptop or another cellphone? ) 'cause it might be a router connection problem
Click to expand...
Click to collapse
i tried 4 laptops and 2 printers to wifi ( works well
I have also been having this issue over the past couple of days. It has worked fine since I bought the phone last month and now the wifi connects and then starts searching again immediately. The router is working fine with laptops and ps3 and another desktop in the back of the house. Im sitting right beside the router now with the signal showing full bars but instantly looping into the search mode and dropping connection. Have soft reset several times and nothing. Also does it with a friends router.
What's the deal here? Is there a fix or a setting im missing?
Att Tilt2
Energy.RHODIUM.23554.Sense2.1.Apr.09
I have tried my friends laptop and nokia E65 phone and both worked without any problem!
So it seems to be android problem...
I have tried many things that I´ve found on google site and other forums and nothing helped.
Have been changing chanels, security, firewall, hard reset the phone etc. and always the same-every couple of minutes it loses connection!
It seems to be the problem with android 2.1 also....
Hope that someone has a valid solution (and soon)
I had the same problem as all of you. Some times the internet connection was fine and other it simply droped and I couldn´t even find the connection in the setings..
So I asked in a Portuguese forum what could I do to solve the problem and I was advised to use the app 'fix my Wifi'.. I have to say it worked perfectly. It needs some time to understand the problem (some drops will hapen at the begining), but when it understands, the problem disapears.. Until this moment, it never droped again.. I advise you all to use it..
Hello from Slovenia!
Same problem with wifi. I checked the wifi fixer, but i dont know how to do with this app.
I cant click on start or ok, when i start the app, because the text is over the button.
I´ve got DL-524, and sometimes it works perfect, that stop working for 30sec maybe, and then work and then again stop.....
VERY MAD !
Greetings
Hello.
What it says in the begining is that you need to select 'never' in the wifi setings, the part where you choose when does the wifi turns off. Don't worry, use a wiget to turn wífi off when you don't need it..
Then just leave it on, it will fix, in time, your wifi problem. Whit me worked perfectly..
-------------------------------------
Sent via the XDA Tapatalk App
Silu_Donerbar said:
Hello.
What it says in the begining is that you need to select 'never' in the wifi setings, the part where you choose when does the wifi turns off. Don't worry, use a wiget to turn wífi off when you don't need it..
Then just leave it on, it will fix, in time, your wifi problem. Whit me worked perfectly..
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
I change it manual, to always on. So just start the problem and turn on wifi and check if somethink happened
I think, that app Wifi Fixer, isnt for the HTC Tattoo. It stops all the time, screen is not in the right dimension, its buggy.
Force close, when try to activate it
Any other ideas?
I try :
- No security, open network ( Same problem )
- No Mac Filter
- WPA Personal TKIP
- WPA2 Personal
I change everything but, still problems
((( Sad
That is very strange, because i have a tattoo (i'm writing in it this moment!) and i'm using the app.. it works fine, no screen problems. I open it (and an icon appears in the tab bar) and i dont have to do anything else.. It really woks great, the connection never failed again and, as i said, i'm using it and it didmt go down. Before thist app, thist was impossible..
-------------------------------------
Sent via the XDA Tapatalk App
But when you start the app, i get on the tab bar, response like thank you for using ...... etc. but when i go to the program, the main screen is bad, About button and Ok, are got, but the active is in the middle of the text. Text is over the button. Heh strange
That ís very strange. But you dont need to go to the main menu. Just make sure the icon is in the tab bar. Then just wait for the app to do is job.. as i said, it will take some time..
-------------------------------------
Sent via the XDA Tapatalk App
Hello!
I tested app, yesterday evening, and I think that app really help. I will test it today again, becouse yesterday i can browse normal via Wifi, with no problems.
we will see
I hope your problem is fixed.. allways have it on and i dont think it should be any more troubles..
-------------------------------------
Sent via the XDA Tapatalk App
Hello again
My final conclusion is, that i have to change the router!
I try friends Linksys WRT54GL and wifi works very fast with no problems!
So 1 hour ago, i buy this router, and the problem is fixed
Greetings!
nobody needs a new router just a program called connectify and a wifi dongle or card or a laptop with built in wifi read my post in click android development labeled wifi drop fixed
read my thread http://forum.xda-developers.com/showthread.php?t=697021

Wi-fi not working when phone goes to sleep

My galaxy S4 connects to any network flawlessly and I can browse the web, etc. but when I press the power button to lock the phone or if the phone goes to sleep by itself, when I unlock the phone, I'm still connected to the wireless network, but I can't browse the web or do anything. I have to disconnect and reconnect for it to do anything (and sometimes it takes 5 mins. to find the network. it says it's not in range 90% of the time). I've set wi-fi to "always on" during sleep and I've also turned wi-fi power saving mode off in the hidden menu but it still doesn't work. Like I said, it doesn't disconnect but the orange down arrow flashes and I can't browse the web, etc. I actually wiped the phone and the problem went away for a few days but cropped back up yesterday which leads me to believe there must be some bug causing it but I have no idea what triggers it. Does anyone have any ideas on what to do?
Are you running stock rom?
theloneranger08 said:
My galaxy S4 connects to any network flawlessly and I can browse the web, etc. but when I press the power button to lock the phone or if the phone goes to sleep by itself, when I unlock the phone, I'm still connected to the wireless network, but I can't browse the web or do anything. I have to disconnect and reconnect for it to do anything (and sometimes it takes 5 mins. to find the network. it says it's not in range 90% of the time). I've set wi-fi to "always on" during sleep and I've also turned wi-fi power saving mode off in the hidden menu but it still doesn't work. Like I said, it doesn't disconnect but the orange down arrow flashes and I can't browse the web, etc. I actually wiped the phone and the problem went away for a few days but cropped back up yesterday which leads me to believe there must be some bug causing it but I have no idea what triggers it. Does anyone have any ideas on what to do?
Click to expand...
Click to collapse
Sounds like what I'm experiencing as well!
http://forum.xda-developers.com/showthread.php?t=2303379
Hey guys,
Just noticed something odd this last few days. The statusbar WiFi icon is dimmed; but I'm connected on WiFi just fine. I can browse, and the WiFi settings is showing all is OK. As in, I'm still connected to my SSID.
Anyone experienced this? What's the best way for me to pull logs? I'm a bit of an Android n00b.
The particular SSID is on a 5GHz AC channel (pretty sure it's on AC, or at the very least N), on TKIP+AES. I've read that the S4 had problems with D-Link routers on TKIP+AES, but I've got an ASUS running DD-WRT. I don't have any other problem with the other devices in the house on WiFi.
Running WanamLite ROM, with FauxKernel 3.
Thanks!
Click to expand...
Click to collapse
I should probably note, sometimes I'd have trouble connecting to the internet as well!
C13v3r0n3 said:
Are you running stock rom?
Click to expand...
Click to collapse
Yeah I am. I'm not rooted either.
hidea said:
Sounds like what I'm experiencing as well!
http://forum.xda-developers.com/showthread.php?t=2303379
I should probably note, sometimes I'd have trouble connecting to the internet as well!
Click to expand...
Click to collapse
I'm connected but I don't have internet so my problem is different.
theloneranger08 said:
I'm connected but I don't have internet so my problem is different.
Click to expand...
Click to collapse
I should clarify,
I'm connected to my router/SSID; but I can't connect to the internet.
But I'm trying out this new solution people have been suggesting.
I created a guest SSID on my router (ASUS RT-AC66U, on ASUS-Merlin firmware), and I pretty much disabled Intranet access on the guest account, and dropped TKIP.
Let's see if the problem will go away.
http://forums.androidcentral.com/sa...axy-s4-d-link-routers-wifi-issues-solved.html
hidea said:
I should clarify,
I'm connected to my router/SSID; but I can't connect to the internet.
But I'm trying out this new solution people have been suggesting.
I created a guest SSID on my router (ASUS RT-AC66U, on ASUS-Merlin firmware), and I pretty much disabled Intranet access on the guest account, and dropped TKIP.
Let's see if the problem will go away.
http://forums.androidcentral.com/sa...axy-s4-d-link-routers-wifi-issues-solved.html
Click to expand...
Click to collapse
Does it only happen when you lock your phone?
theloneranger08 said:
Does it only happen when you lock your phone?
Click to expand...
Click to collapse
yep. Locked and after sleep. I'll continue observing the problem, with the new solution I posted. I'll report back as soon as I know more (if the problem persists)
gametat manifes
hidea said:
yep. Locked and after sleep. I'll continue observing the problem, with the new solution I posted. I'll report back as soon as I know more (if the problem persists)
Click to expand...
Click to collapse
Unfortunately there's no option for me to create a guest SSID on my netgear router...
i believe this was/is a bug for the SIII. a quick search should bring you to a thread i was flipping through earlier for my girlfriends S3. I noticed it the first day I had my S4 but havent seen it happen since.
Go to your Wi-Fi, press the menu button and click advanced settings, there should be a option to "Keep Wi-Fi on during Sleep" if you want it on select always
LeKtRiCzzz said:
Go to your Wi-Fi, press the menu button and click advanced settings, there should be a option to "Keep Wi-Fi on during Sleep" if you want it on select always
Click to expand...
Click to collapse
I've already tried that. Also by default it's set to always on.
simbill said:
i believe this was/is a bug for the SIII. a quick search should bring you to a thread i was flipping through earlier for my girlfriends S3. I noticed it the first day I had my S4 but havent seen it happen since.
Click to expand...
Click to collapse
The two solutions provided for that bug are to set Wi-Fi to always on during sleep and to turn off the wireless power saving mode in the hidden menu (which can only be accessed by dialing a certain number). Neither of those solutions work.
No go, problem is still very much there for me.
So far I've:
1) Created a guest SSID, with only AES. Problem is still there
2) Loaded a different kernel (albeit a 9505 kernel). Problem is still there.
I'm rooted, running a different kernel and ROM than stock. I'm on Virgin Mobile i337M (Canadian S4). I've unlocked my phone through the Service Menu, I've also enabled my AWS bands, using the QTPS patch. Though I think this is all irrelevant, because theloneranger08 is running an unrooted phone.
So something must've cause the WiFi sleep issue.
EDIT:
What's the best way to go about logging the issue here? I'm a total Logcat newbie. I managed to set it up on my Mac; but not sure what sort of logging I should be doing. Cheers!
hidea said:
No go, problem is still very much there for me.
So far I've:
1) Created a guest SSID, with only AES. Problem is still there
2) Loaded a different kernel (albeit a 9505 kernel). Problem is still there.
I'm rooted, running a different kernel and ROM than stock. I'm on Virgin Mobile i337M (Canadian S4). I've unlocked my phone through the Service Menu, I've also enabled my AWS bands, using the QTPS patch. Though I think this is all irrelevant, because theloneranger08 is running an unrooted phone.
So something must've cause the WiFi sleep issue.
EDIT:
What's the best way to go about logging the issue here? I'm a total Logcat newbie. I managed to set it up on my Mac; but not sure what sort of logging I should be doing. Cheers!
Click to expand...
Click to collapse
Yeah I can't seem to get it fixed. I actually decided to call AT&T and they are sending me a new phone along with the necessary supplies to send my current one back. Hopefully it's a hardware issue and the new phone is fine. Although the fact that it worked for two weeks with no problems and wiping it got rid of the problem for a couple days leads me to believe it must be some bug in the software. Granted, I haven't come across hardly anyone (besides the people on this thread) with this issue so hopefully it is hardware related. I'll be so ticked if the new phone does the same thing...
I got a new phone and I didn't have any issues for a few days but now it's back. Anyone have any ideas?
theloneranger08 said:
I got a new phone and I didn't have any issues for a few days but now it's back. Anyone have any ideas?
Click to expand...
Click to collapse
Kinda impossible for two phones to have the same exact issue. Which lead me to believe this is a software bug.
Can you verify if you have "Check for Internet service" enabled, on Advance WiFi settings (Settings > WiFi > (tap menu) > Advance).
I restored my phone a few days ago, wiped it clean. I decided not to use this feature (it's off by default; but I had it on when I first encountered this issue), and I have yet to see the problem we had. I spoke to a friend who's a network engineer, it could be due to timeouts to the cell towers, whilst checking internet connection periodically, etc. etc.
hidea said:
Kinda impossible for two phones to have the same exact issue. Which lead me to believe this is a software bug.
Can you verify if you have "Check for Internet service" enabled, on Advance WiFi settings (Settings > WiFi > (tap menu) > Advance).
I restored my phone a few days ago, wiped it clean. I decided not to use this feature (it's off by default; but I had it on when I first encountered this issue), and I have yet to see the problem we had. I spoke to a friend who's a network engineer, it could be due to timeouts to the cell towers, whilst checking internet connection periodically, etc. etc.
Click to expand...
Click to collapse
No it's turned off. I've tried everything but I just can't find a fix. Is there anyway to somehow log the phone and see what runs when I put the phone to sleep? Is it possible that it's an app doing it?
theloneranger08 said:
No it's turned off. I've tried everything but I just can't find a fix. Is there anyway to somehow log the phone and see what runs when I put the phone to sleep? Is it possible that it's an app doing it?
Click to expand...
Click to collapse
If you're still having this issue, can you check into your Accounts setting? See if there's any sync error.
I had no problem for a few weeks after restoring my phone to factory setting. Then two days ago, the issue re-appear. The last thing I did was adding a new Google account (secondary account, for work). That's when the WiFi problem started appearing again. Then I noticed the sync issue on the newly added account, I had to uncheck certain options, and check them back again. Since then, the issue hasn't re-appear *crossing my fingers*
Way back in the day, I remember that WiFi indicators would look different if you have WiFi with internet access, but not connected to Google accounts (or have issues).
I know this is different than what we initially talked about; but I guess we're eliminating possibilities.
hidea said:
If you're still having this issue, can you check into your Accounts setting? See if there's any sync error.
I had no problem for a few weeks after restoring my phone to factory setting. Then two days ago, the issue re-appear. The last thing I did was adding a new Google account (secondary account, for work). That's when the WiFi problem started appearing again. Then I noticed the sync issue on the newly added account, I had to uncheck certain options, and check them back again. Since then, the issue hasn't re-appear *crossing my fingers*
Way back in the day, I remember that WiFi indicators would look different if you have WiFi with internet access, but not connected to Google accounts (or have issues).
I know this is different than what we initially talked about; but I guess we're eliminating possibilities.
Click to expand...
Click to collapse
Update: My phone works fine on 5.1 ghz bands but not 2.4 bands. Very weird...

[Q] Galaxy S4 Wifi Issues

Hello,
I've already searched the forum for an answer but I've been unable to find any solution.
I have a GT-i9505 Galaxy S4 with Omega ROM. I though flashing a new rom will help me but it's the same.
Everytime I walk away from my router, it automatically sets the wifi as "Network disabled because internet connection is slow" and won't connect again. I have to manually click connect to force it to connect it. Also, when I'm in my University, it keeps disconnecting for the same.
How can I avoid this and force it to stay connected? Do I need to flash some custom modem or something?
Thanks
The answer!
baicunko said:
Hello,
I've already searched the forum for an answer but I've been unable to find any solution.
I have a GT-i9505 Galaxy S4 with Omega ROM. I though flashing a new rom will help me but it's the same.
Everytime I walk away from my router, it automatically sets the wifi as "Network disabled because internet connection is slow" and won't connect again. I have to manually click connect to force it to connect it. Also, when I'm in my University, it keeps disconnecting for the same.
How can I avoid this and force it to stay connected? Do I need to flash some custom modem or something?
Thanks
Click to expand...
Click to collapse
Check the wifi setting then go to advanced setting and uncheck the "Auto network switch" dialog box. Then Thats it. That's my problem too when i update my samsung s4 - Jelly Bean 4.3.I hope i helped you in this little issue. God Bless! :good:
i tried it but still...
rhyden_21 said:
Check the wifi setting then go to advanced setting and uncheck the "Auto network switch" dialog box. Then Thats it. That's my problem too when i update my samsung s4 - Jelly Bean 4.3.I hope i helped you in this little issue. God Bless! :good:
Click to expand...
Click to collapse
its still keeps on happening sir. This started when i used trulyclean
hammerthumbs said:
its still keeps on happening sir. This started when i used trulyclean
Click to expand...
Click to collapse
TRY THESE STEPS
1) Settings => Connections and tap Wi-Fi. Then tap Menu and make sure Keep Wi-Fi on during sleep is set to Always.
2) Turn off Wi-Fi power save mode on your S4. Type *#0011# on the phone dialer, then Menu => Wi-Fi and turn Wi-Fi power save mode to Off. (WORKED FOR ME)
3) Or change your router settings to 802.11 model
Galaxy S4 wifi non-connection/drop out NEW FIX
Had a problem for ages with my S4 not connecting to wifi and therefore no internet, no updates etc. My router is a Netcomm NB6Plus4Wn but this may work with most routers.
It would constantly go through the authentication, secured/saved cycle but rarely actually got an ip address.
After trial and error I found this worked straight away and it is a very easy fix.
Go to your router settings page, then wireless settings, look for Primary Channel setting.
There may be a (Lower/Upper selection) - tick the LOWER radio button and apply changes. Let router reboot.
Note I also use WPA/TKIP settings for security.
Test your S4.
Mine was set to Upper Primary Channel previously and as soon as I changed that setting to Lower Channel wifi and internet worked immediately.
I hope this helps some people with this common problem as I know how frustrating it can be.
Cheers
wifi verification problem
galaxy s4 GT-I9500 running pac-man rom. just started getting verification problem connecting to my linksys router one foot from my phone.
did the following on my phone: settings, Wi-Fi, settings, wps pin entry, msg reads " enter pin xxxxxxxxxx on your Wi-Fi router." where xxxxxxxxx is a number.
logged on to my router, clicked on Wi-Fi tab, under Wi-Fi protected setup, it asked me to enter the wps pin number from my phone. I did and after a minute or so, it indicated success and now my phone connects to Wi-Fi
weird. my phone connected for months without this procedure but just started failing today. thanks to the one who suggested checking the router setup.
wi-fi fix for samsung sph-720 or S4
baicunko said:
Hello,
I've already searched the forum for an answer but I've been unable to find any solution.
I have a GT-i9505 Galaxy S4 with Omega ROM. I though flashing a new rom will help me but it's the same.
Everytime I walk away from my router, it automatically sets the wifi as "Network disabled because internet connection is slow" and won't connect again. I have to manually click connect to force it to connect it. Also, when I'm in my University, it keeps disconnecting for the same.
How can I avoid this and force it to stay connected? Do I need to flash some custom modem or something?
Thanks
Click to expand...
Click to collapse
I recently ran into the same problem and my wi-fi button wouldn't come on no matter what I did. Finally, I took the phone to Best buy as the now have a Samsung store there and the guy reflashed my phone with the 4.3 update free of charge and it worked. When I got home I rooted over my phone and now my wifi works fine. Hope this helps.
my solution
baicunko said:
Hello,
I've already searched the forum for an answer but I've been unable to find any solution.
I have a GT-i9505 Galaxy S4 with Omega ROM. I though flashing a new rom will help me but it's the same.
Everytime I walk away from my router, it automatically sets the wifi as "Network disabled because internet connection is slow" and won't connect again. I have to manually click connect to force it to connect it. Also, when I'm in my University, it keeps disconnecting for the same.
How can I avoid this and force it to stay connected? Do I need to flash some custom modem or something?
Thanks
Click to expand...
Click to collapse
I tried everything nothing would help until i decided to download the 4.4.2 firmware from sammobile firmwares wat will automatically gives you the latest modem en bootloader and then instal any Custom rom and you Wifi will work . Hope that it will help you
Thank u neatearth
neatearth said:
TRY THESE STEPS
1) Settings => Connections and tap Wi-Fi. Then tap Menu and make sure Keep Wi-Fi on during sleep is set to Always.
2) Turn off Wi-Fi power save mode on your S4. Type *#0011# on the phone dialer, then Menu => Wi-Fi and turn Wi-Fi power save mode to Off. (WORKED FOR ME)
3) Or change your router settings to 802.11 model
Click to expand...
Click to collapse
I would like to thank u neatearth for these great info
mac adress unavailable HELP
so i rotted my s4 gt9500 and somehow it managed to lose it's mac adress says unavailable at the moment unfortunately i have no efs backup so iam on a stalemate here i really need to get back my mac adress somehow so that the wi fi works again properly.any help you really be appreciated.
p.s the phone does not work on a custom rom yet since i encoutered this problem and want to fix it first.

WIFI - Issues all over again

Does any one remember the cure for the WIFI issues on previous galaxy handsets it might be a similar issue im seeing on the S5.
When i return home the WIFI doesn't automatically connect it states "Network disconnected. Sign in again" in the pull down then when i click the notification it takes me to the WIFI setting and it states "Sign-in is required" if i click on the network and click connect its all happy again and connects!
Has any one else seen or solved this issue im seeing it on both mine and the Wife's S5 but everything else connects happily without a problem.
TunaFlapjack said:
Does any one remember the cure for the WIFI issues on previous galaxy handsets it might be a similar issue im seeing on the S5.
When i return home the WIFI doesn't automatically connect it states "Network disconnected. Sign in again" in the pull down then when i click the notification it takes me to the WIFI setting and it states "Sign-in is required" if i click on the network and click connect its all happy again and connects!
Has any one else seen or solved this issue im seeing it on both mine and the Wife's S5 but everything else connects happily without a problem.
Click to expand...
Click to collapse
Did you save your password after sign in?
KBEscalona said:
Did you save your password after sign in?
Click to expand...
Click to collapse
It doesn't ask you to save a password if i forget the network and re-enter my password it will connect the the next time i leave the house and return it will ask me to sign in again and not reconnect automatically
Same issue - Alernate FIX -
Had the same issue, tried the resolution of
Step 1 Go to the home screen on your phone.
Step 2 Select the telephone dial pad.
Step 3 Dial *#0011#
Step 4 Press the settings button on phone and select wifi.
Step 5 You should see the safe wifi button on so just press it so it turns off.
Reset connection (forget connection then established connection again) seem to work, but then battery life was horrible. Unfortunately didn't think it was a good trade and turned safe-mode back on. Working fine for awhile, then Network Disconnected alert, days later. So as a fix,
1. >Wifi >Advanced >Disable (uncheck) Smart network switch.
2. Forget connection, then establish connection again. Works no issues.
One of the benefits of the Samsung Galaxy S5 is the battery life, why would I want to sacrifice that and have my battery dead in the late morning, hope this helps.
wifi works great for me
great for me
wifi works great for me Thank you
fix please
Nope the fix doesnt work
the same issue all over again
please help
your problem is in access point config
check your access point configuration security

S5 Keeps Disconnecting WIFI

Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
I do not have the issue, but maybe you can try this.
1. Open phone dialer (Phone App)
2. Dial *#0011#
3. The ServiceMode screen will be open. When it is open. Tap on menu button on top right.
4. Select "WiFi"
5. Find "WiFi Power Save Mode"
6. Press the "ON" button to turn the "WiFi Power Save Mode" off. (It will show as "OFF" if it is off)
7. Your WiFi will be off and on again.
8. Try to reconnect to the Wifi.
This didnt work still the same
Godmyster said:
This didnt work still the same
Click to expand...
Click to collapse
You haven't got smart network switch turned on? (under WiFI settings) it'll do that if it thinks you WiFI connection isn't stable.
Godmyster said:
This didnt work still the same
Click to expand...
Click to collapse
Set Google public DNS in your router
Ok i just found out its only doing it at home, i tried wifi and my work and it works perfectly doesnt disconnect and connect, but at home it does, though it never did it before and i didnt change or do anything to my router or my phone which i find very strange.
thanks for the help guys i appreciate it a lot, does anyone know what i can do?
have you found a fix to this yet? I'm having the same issue and getting ready to just return the phone and buy something else. My home network is fine, the other tablets, phones, laptops are having 0 issues, Yet my GS5 is either dropping or something, it seems to run horrible slow and things just time out.
Godmyster said:
does anyone know what i can do?
Click to expand...
Click to collapse
No, and the reason that we don't know is that you didn't provide any useful details about your situation.
If you think that someone can do more than make a random guess implies that you think that there are only one or two possible causes. But most issues, including this one, have hundreds of possible causes. So random guesses are not terribly useful. Nor are we psychic, so the only way to efficiently narrow it down is to look for anomolies in your configuration. Which you haven't described.
You should be providing as much technical detail as possible, e.g. what is your home router model & it's firmware version and configuration details, phone firmware version, any specific error messages, any observed pattern, a logcat if you can and anything else that seems relevant.
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Have you tried changing the channel on your router?
Sent from my Nexus 7 using Tapatalk
Change the router channel
Change the router SSID
Default the router comfiguration
Change the router operating mode
Update the router firmware
Move the router to a different location
Use a different router
Unplug your neighbours new 50,000 watt pirate radio station
Update your phone firmware
Buy a different phone
Sacrifice a piece of triple chocolate gnocche cake to the pagan God of chocolate and wifi
All random guesses with roughly equivalent (and small) chances of success.
Or one could try troubleshooting the issue methodically.
.
Solution
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Hey guys,
I had this problem before, This is an issue with your samsung device and your ISP. They aren't compatible with each other.
Solution:
You must just block clients3.google.com in your modem/router. You can use Block Web Sites section in your modem/router.
Every thing has a solution.
Enjoy your device WIFI.
IranDev said:
Hey guys,
I had this problem before, This is an issue with your samsung device and your ISP. They aren't compatible with each other.
Solution:
You must just block clients3.google.com in your modem/router. You can use Block Web Sites section in your modem/router.
Every thing has a solution.
Enjoy your device WIFI.
Click to expand...
Click to collapse
I have teh same issue on my S5 Cricket. The WIFI does NOT disconnect. Its connected however I don't have internet connection. Turning the WIFI on and OFF fixes the issue, for a short while until it happens again in an hour. Sometimes I slick on a link and wait and wait just to find out the darn WIFI is not connected to the internet. (probably not even connected to my router properly eg, I cant see my laptop shared drives for example).
This has something to do with saving battery or somthing. WIFI internals shut down, even though the icon on top of the screen still shows I'm connected.
Smart Network Switch
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Your phone thinks that your WiFi is unstable and dumps the connection to go back to 4g. Why exactly, who knows, but it's easy to turn off the "smart" network switch. Simply hold down the WiFi icon for 2 seconds to get into the connections section. Right there at the top is the smart network switch section ... just uncheck the selection box. Easy.
Lastly, people like fffft need to get over themselves. The fix for the original poster's question was easy, but since fffft didn't know it, he decided to instead attack in order to make himself feel superior. How sad and pathetic does someone have to be to troll forums looking for opportunities to attack and belittle someone else?
minin0la said:
I do not have the issue, but maybe you can try this.
1. Open phone dialer (Phone App)
2. Dial *#0011#
3. The ServiceMode screen will be open. When it is open. Tap on menu button on top right.
4. Select "WiFi"
5. Find "WiFi Power Save Mode"
6. Press the "ON" button to turn the "WiFi Power Save Mode" off. (It will show as "OFF" if it is off)
7. Your WiFi will be off and on again.
8. Try to reconnect to the Wifi.
Click to expand...
Click to collapse
The issue is resolved simply by going to the advanced settings in Wifi and disabling 'Always allow scanning'.
Hope this helps.
same issue with my s5
Airax said:
You haven't got smart network switch turned on? (under WiFI settings) it'll do that if it thinks you WiFI connection isn't stable.
Click to expand...
Click to collapse
I had the same issue. I just tried the suggestion, turning of smart network switch in the wifi-advanced menu. Seems to be working so far!
Thanks!
Well I know that Smart Network is turning off wifi.. problem is that i have a fiber at home!! So what kind of problem smart network finds on my broadband?? ?
solution to wifi disconnect problem
I was looking for an answer to a different wi-fi question when I saw this.
I'm on AT&T with my S5.
Under the Wi-Fi settings I have an option for "Smart Network Switch" which says it Automatically switches between Wi-Fi and mobile networks to maintain a stable internet connection. Anytime a computer says it automatically does something for me; I typically say no thanks. I don't typically like my devices making assumptions of what I like, don't like or want to do. So I have that option unchecked. I never have an issue with the network stability once I've connected to a specific wi-fi connection.
Not sure if that will help you all or not. But thought I'd share.
so under Settings --> Quick Settings --> Wi-Fi you will find a check box option named "Smart network switch", untick it, this should take care of the problem.
leon.
Same problem
Hi, I have the same problem. Here some info:
- Device: Samsung Galaxy S5 (SM-G900F), Stock, not rooted
- Android version: 5.0
- Kernel version: 3.4.0-5640614 (2015-09-01)
- 'Smart network switch' is turned off
- 'Always allow scanning' is disabled
The problem started 2-3 days ago. When I turn on WiFi/WLAN the phone constantly turns it back off and on again. Didn't happen before, didn't change anything on the router (I have no access to it ) and didn't install a new app (as far as I can remember). I don't know if it only happens on this access point.
I made a log file (adb logcat) but am not sure if it contains sensitive information, is it save to share online?
The logcat doesn't contain any sensitive passwords.
816-8055 said:
Hi, I have the same problem. Here some info:
- Device: Samsung Galaxy S5 (SM-G900F), Stock, not rooted
- Android version: 5.0
- Kernel version: 3.4.0-5640614 (2015-09-01)
- 'Smart network switch' is turned off
- 'Always allow scanning' is disabled
The problem started 2-3 days ago. When I turn on WiFi/WLAN the phone constantly turns it back off and on again. Didn't happen before, didn't change anything on the router (I have no access to it ) and didn't install a new app (as far as I can remember). I don't know if it only happens on this access point.
I made a log file (adb logcat) but am not sure if it contains sensitive information, is it save to share online?
Click to expand...
Click to collapse
I'm have the exact same problem.
Samsung Galaxy S5 (SM-G900T)
CyanogenMod (13.0-20151203)
Android 6.0 (Marshmallow)
Baseband (G900TUVU1ANE6)
Smart network switch: disabled
Always allow scanning: disabled
What's happening is as soon as my Wi-Fi finishes authenticating and connects, it is immediately disconnected and tries again. No other devices in my house are having any issues, so that eliminates the router. When I factory reset my phone the Wi-Fi begins to work again, so that eliminates my phones hardware. The confusing part is that I installed a bunch of apps such as AdGuard that could possibly cause an issue but everything worked and this started out of nowhere. Also, I factory reset my phone AGAIN and AGAIN, everything worked and out of nowhere while I was looking at my screen while idling, I watched as the Wi-Fi connection dropped and began the disconnect/reconnect loop...
I'm assuming it has to be a software issue because it only started when I updated to a newer Cyanogen. I'm about to test if other Wi-Fi networks have this problem and I'm also going to look through and post a log.
If anyone has any questions or suggestions that may lead to a fix, PLEASE help!
Thanks
Well I factory reset again, this time wiping the internal storage and everything is now fine. I did look at my logcat and there were Wi-Fi errors but I forgot to post them...

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