Touch problem, hardware or software? - G2 Q&A, Help & Troubleshooting

Model - LG - G2 (32gb) black KDZ my imei is matched with csmgdl.lgmobile(dot)com/dn/downloader.dev?fileKey=FW890995432109876543213/D80220C_00.kdz .
I recently bricked my phone and had no recover/download mode. I flashed the kdz via flash tools 2014 and noticed my touch wasn't working. I'm wondering if it's software or hardware. It also doesn't work in TWRP recovery . I also did a recover with LG mobile support tool . The touch presses multiple points on the screen and is very inaccurate requiring a mouse using usb-micro usb adapter. I searched this topic and found multiple people with same problem after flashing firmware but the thread's are dead ends. In settings it doesn't show my imei, phone details or broadband .and it seems to not recognize my sim (says service disabled). -Haven't tried fixing my service problem yet as i was focusing on my touch problem. I also entered the service menu (3845#*802#) and pressed update touch firmware with no progress.

Unless the phone gets physically abusing, 99% it's firmware related problems.

votinh said:
Unless the phone gets physically abusing, 99% it's firmware related problems.
Click to expand...
Click to collapse
Do you have any suggestions to fix it?

bloodworks said:
Do you have any suggestions to fix it?
Click to expand...
Click to collapse
Did u flash the same KDZ according to u'r imei?also check wether imei is correct in u'r phone.

createben said:
Did u flash the same KDZ according to u'r imei?also check wether imei is correct in u'r phone.
Click to expand...
Click to collapse
I used LG's tool to find out - csmg.lgmobile(dot)com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=your_imei It may not be correct as the kdz has chinese applications (baidu, weibo) and no google play, chrome, maps. edit - And my phone says i have 16gb so i'm guessing it's not correct. Which KDZ should i use. imei says it's carrier is - Beijing Unicom Open *BUO* .

bloodworks said:
I used LG's tool to find out - csmg.lgmobile(dot)com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=your_imei It may not be correct as the kdz has chinese applications (baidu, weibo) and no google play, chrome, maps. edit - And my phone says i have 16gb so i'm guessing it's not correct. Which KDZ should i use. imei says it's carrier is - Beijing Unicom Open *BUO* .
Click to expand...
Click to collapse
can u check whether the imei inside u'r phone and written outside r same?

createben said:
can u check whether the imei inside u'r phone and written outside r same?
Click to expand...
Click to collapse
I got my imei from a sticker on the back of the lg . In Settings>about phone>status it says imei unknown .

bloodworks said:
I got my imei from a sticker on the back of the lg . In Settings>about phone>status it says imei unknown .
Click to expand...
Click to collapse
Look like u messed up with imei.Did u back up u'r efs partition?
http://forum.xda-developers.com/showthread.php?t=2683691
u can use u'r imei or Serial number to find correct kdz .flash that and check again.

createben said:
Look like u messed up with imei.Did u back up u'r efs partition?
http://forum.xda-developers.com/showthread.php?t=2683691
u can use u'r imei or Serial number to find correct kdz .flash that and check again.
Click to expand...
Click to collapse
Using my IMEI it links to the same download i linked in my original post d80220c . Did notice the serial number CSMG tool brought up didn't match mine. No on the backup thing as i was an android newb a few days ago.
Edit : This is bloodworks , logged in using another google + account apparently.

^Confirming it's me.

sodoso said:
Using my IMEI it links to the same download i linked in my original post d80220c . Did notice the serial number CSMG tool brought up didn't match mine. No on the backup thing as i was an android newb a few days ago.
Edit : This is bloodworks , logged in using another google + account apparently.
Click to expand...
Click to collapse
With CSMG tool use model number and serial number(MSN) on the box(that the phone came)for query.

D802: LG dial input 3845#*802# > Setting >*Update Touch Firmware

Sorry, I missed up that you did it. Try to flash open euro kdz rom via download mode.

Did you tray in this way?
http://m.youtube.com/watch?v=kcFtnZZ7I1U

createben said:
With CSMG tool use model number and serial number(MSN) on the box(that the phone came)for query.
Click to expand...
Click to collapse
Tried it already but serial number doesn't show anything . CSMG automatically filled in serial number form with a 13 digital msn number but the box sticker has a 12 digital Serial number. I pm'ed you my imei number and serial .

I do have access to download mode and did try flashing several open kdz's.

Related

[Q] [L7] Lost imei. How do I recovery it?

Hi,
A couple of months ago I lost my IMEI code due to an intrerupted KDZ flashing (my fault, don't panic, KDZ is a safe tool if you follow the steps). Luckly RIL still works, but when i dial *#06# it shows IMEI: 0 or null, depending on the rom.
I tried a few methods that were originally made for other lg phone but none seem to work. As far as I know, not all network operator allow connecting without IMEI and that's why i'm asking here about this.
Does anyone know how to get back my imei? I also read the service manuals on P700 (PM me for them) and i didn't find a thing. I really don't want to damage my phone and send it to warranty because of this
tudorsirb said:
Hi,
A couple of months ago I lost my IMEI code due to an intrerupted KDZ flashing (my fault, don't panic, KDZ is a safe tool if you follow the steps). Luckly RIL still works, but when i dial *#06# it shows IMEI: 0 or null, depending on the rom.
I tried a few methods that were originally made for other lg phone but none seem to work. As far as I know, not all network operator allow connecting without IMEI and that's why i'm asking here about this.
Does anyone know how to get back my imei? I also read the service manuals on P700 (PM me for them) and i didn't find a thing. I really don't want to damage my phone and send it to warranty because of this
Click to expand...
Click to collapse
go to read phone information
i dont know if works but give it a try
CaineRau said:
go to read phone information
i dont know if works but give it a try
Click to expand...
Click to collapse
I don't understand. Where is read phone info?
Settings->informations about phone.
tudorsirb said:
I don't understand. Where is read phone info?
Click to expand...
Click to collapse
in kdz flasher
sorry for mistiping this
Sent from my LG-P700 using xda app-developers app

S4 i9500 Cant make calls

Hello guys
i recently bought used S4
every time i try to make calls i get this message any idea whats wrong with cellphone
Try selecting your network operator manually, then try making a call!
Nawfil Nibir Neel said:
Try selecting your network operator manually, then try making a call!
Click to expand...
Click to collapse
I tried automatically detect settings it detects 5 service providers but when I click on 1st one Mobilink it fails to register it self
I checked GSM status via code *#0011#
Cateye said:
I checked GSM status via code *#0011#
Click to expand...
Click to collapse
- Dial *#06# to see your device IMEI. Dont write it here. Only take a look what appears. If is one number of 15 digits, is ok. If no, tell me what appears :highfive:
- Dial *#1234# and make a screenshot
- Conect it to Kies and make a screenshot
Joku1981 said:
- Dial *#06# to see your device IMEI. Dont write it here. Only take a look what appears. If is one number of 15 digits, is ok. If no, tell me what appears :highfive:
- Dial *#1234# and make a screenshot
- Conect it to Kies and make a screenshot
Click to expand...
Click to collapse
15 digits starts with 00 ends with 0000 / 01
Cateye said:
15 digits starts with 00 ends with 0000 / 01
Click to expand...
Click to collapse
U have generic IMEI too. Check this thread: HERE
Joku1981 said:
U have generic IMEI too. Check this thread: HERE
Click to expand...
Click to collapse
what do you mean by generic IMEI can you please explain
Cateye said:
what do you mean by generic IMEI can you please explain
Click to expand...
Click to collapse
This mean the last owner flashed something wrong and ****ed the original IMEI (maybe is blacklisted phone). But I think u can recover it coz still not being NULL/NULL. But is question of try . Follow the thread I pasted u before (post #7) and good luck
Joku1981 said:
This mean the last owner flashed something wrong and ****ed the original IMEI (maybe is blacklisted phone). But I think u can recover it coz still not being NULL/NULL. But is question of try . Follow the thread I pasted u before (post #7) and good luck
Click to expand...
Click to collapse
Thanks btw here are the screen shots you asked for. One more thing I restarted my cell phone and after that it showed me this message I pressed dismiss button I can use cellphone features but can't make calls
Cateye said:
Thanks btw here are the screen shots you asked for. One more thing I restarted my cell phone and after that it showed me this message I pressed dismiss button I can use cellphone features but can't make calls
Click to expand...
Click to collapse
Delete the first pic pls
Joku1981 said:
Delete the first pic pls
Click to expand...
Click to collapse
Done
Cateye said:
Done
Click to expand...
Click to collapse
Try the page I pasted u before in the thread #7. If that dont works you will need one software tool for repair ur IMEI (Z3X-BOX Samsung TooL, Octopus box, etc or simply leting it in one Service Center). Im sorry for bad news maybe
Cateye said:
Thanks btw here are the screen shots you asked for. One more thing I restarted my cell phone and after that it showed me this message I pressed dismiss button I can use cellphone features but can't make calls
Click to expand...
Click to collapse
You need to put your simcard pin number that your provider gave it to you .when you purchase this simcard to them and im sure it goes with pin number and puk number. Or maybe i might be wrong.?!?
Sent from Hell ?
I think if you can, you should return it to the person who you bought it from, clearly he messed something up bad in the device! You can try restoring the IMEI, but that can be quite difficult!
Joku1981 said:
This mean the last owner flashed something wrong and ****ed the original IMEI (maybe is blacklisted phone). But I think u can recover it coz still not being NULL/NULL. But is question of try . Follow the thread I pasted u before (post #7) and good luck
Click to expand...
Click to collapse
What can you do if you have a Imei null/null. Because I have since 3 days I now discover. I could call and had a network 3 days ago (and there was a Imei number too) and suddenly the network dissapeared and because of your message I looked up my Imei nr. and it says null/null. I did nothing and had a Original rom of Samsung. Please let me know what I ccan do. I have a I9505. Many thanks!
Do you have backup nandroid??

[FIXED] NEED URGENT HELP! My phone's MEID is now 0!

I was on stock 4.2.2 on my i9505 and decided to flash the Google Play Edition ROM
Now I have no network and when I dial *#06# it says:
MEID
0
Can anyone please help me out?
Take a look: HERE
Joku1981 said:
Take a look: HERE
Click to expand...
Click to collapse
I tried downloading the program, the thing is, I only know my IMEI (which is what shows behind the battery), but I can't find my MEID or ESN (because I actually don't know what they are... is the ESN the Serial Number? Because I've read that ESNs are only for the US? I'm on Portugal Vodafone).
Anyways, when I write the IMEI and press "write", nothing happens. Then I press "Reset" at the top right, and the phone doesn't reboot.
I downloaded a Demo version of the software, but wasn't it supposed to work anyways?
PNGC said:
I tried downloading the program, the thing is, I only know my IMEI (which is what shows behind the battery), but I can't find my MEID or ESN (because I actually don't know what they are... is the ESN the Serial Number? Because I've read that ESNs are only for the US? I'm on Portugal Vodafone).
Anyways, when I write the IMEI and press "write", nothing happens. Then I press "Reset" at the top right, and the phone doesn't reboot.
I downloaded a Demo version of the software, but wasn't it supposed to work anyways?
Click to expand...
Click to collapse
- What's MEID? HERE
- If you read.... u need the paid version of that program
Joku1981 said:
- What's MEID? HERE
- If you read.... u need the paid version of that program
Click to expand...
Click to collapse
Actually I read on another post that it doesn't have to be the paid version of the program. He doesn't specifically say to pay for it, he says something like "pay for it or whatever".
I now have my MEID because I found a converter, but... The program still doesn't work. I'm starting to wonder if it's because I'm on Windows 8...
I would also like to add that I was on 4.2.2, did a Nandroid Backup, but then had to flash 4.3 because I couldn't find a 4.2.2 ROM on samfirmware (since it only shows me the latest one).
Anyways, on this 4.3 ROM I can't restore my Nandroid Backup. It just bootloops. Ideas?
PROBLEM FIXED.
Unfortunately what I did might not be of help for anyone with the same problem. But here it goes:
Like I said, I was on 4.2.2 originally. But since I couldn't find a 4.2.2 official firmware, I had to download a 4.3 stock one. I flashed it once -- still the same problem. Tried flashing another ROM -- still the same problem. BUT THEN, I flashed the 4.3 stock ROM again, and it just worked! IDK what happened.
Anyways, hope someone can get the same results as me!

[Q] Need help - New phone came rooted?

Hello, i purchased a "new" lg g2 from HK.
The device came with SU installed and had no plastic on the screen.
Also - when trying to update to kit-kat it says "device is not registered'.
Could this be a new phone? Is it fake? Or just used??
Thanks!
dorlev said:
Hello, i purchased a "new" lg g2 from HK.
The device came with SU installed and had no plastic on the screen.
Also - when trying to update to kit-kat it says "device is not registered'.
Could this be a new phone? Is it fake? Or just used??
Thanks!
Click to expand...
Click to collapse
You could type *#06# into your dialler and the IMEI should show up. Then you can type your IMEI into this URL behind "esn=" instead of ***
Code:
http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=***
If it's a fake I'd guess you'd get something like this:
http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=AnyRandomNonG2IMEI
Code:
<response req_cmd="auth_model_check" status="FAIL"/>
If the IMEI is good that link should give you a link to the latest firmware for your particular model, like this for my D802
Code:
<sw_url>
http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW157106432109876543213/D80220F_00.kdz
</sw_url>
and you can probably flash that according to this thread to get the device to factory default and latest official update.
or at least that's what I would try
Preggy said:
You could type *#06# into your dialler and the IMEI should show up. Then you can type your IMEI into this URL behind "esn=" instead of ***
Code:
http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=***
If it's a fake I'd guess you'd get something like this:
http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=AnyRandomNonG2IMEI
Code:
<response req_cmd="auth_model_check" status="FAIL"/>
If the IMEI is good that link should give you a link to the latest firmware for your particular model, like this for my D802
Code:
<sw_url>
http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW157106432109876543213/D80220F_00.kdz
</sw_url>
and you can probably flash that according to this thread to get the device to factory default and latest official update.
or at least that's what I would try
Click to expand...
Click to collapse
So i clicked the link from my lg g2 and got the "fail" message. Does that mean the phone is fake?? What should I do about it??
but
Then again, I Checked imei.info and got lg g2 d802....
dorlev said:
So i clicked the link from my lg g2 and got the "fail" message. Does that mean the phone is fake?? What should I do about it??
Click to expand...
Click to collapse
If you put your IMEI into the URL and a fail came back I would say that means that the device you have is not in fact an LG G2.
The clickable link I posted is a counter-example of what you should get and not indicative of anything. Copy
Code:
http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=***
into the address bar in your browser and replace *** with your IMEI. The IMEI is the number that should show up when you type *#06# into your dialler (you can also find it under Settings>About phone>Status>IMEI).
Then hit enter and see what shows up.
Keep in mind I can't say for sure as I have never encountered that case... Maybe try to find more things that could indicate the authenticity (or lack thereof).
Check the "About phone" section in your settings, dig through the build.prop file etc (you'll find stuff if you google I'm sure)
dorlev said:
Then again, I Checked imei.info and got lg g2 d802....
Click to expand...
Click to collapse
Well there you go, now if you follow my link (plug in your IMEI first) then you can download a factory image and flash that to completely restore/update the phone
Edit: I guess that also means that the device is not new as it has at least been rooted...
Preggy said:
If you put your IMEI into the URL and a fail came back I would say that means that the device you have is not in fact an LG G2.
The clickable link I posted is a counter-example of what you should get and not indicative of anything. Copy
Code:
http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=***
into the address bar in your browser and replace *** with your IMEI. The IMEI is the number that should show up when you type *#06# into your dialler (you can also find it under Settings>About phone>Status>IMEI).
Then hit enter and see what shows up.
Keep in mind I can't say for sure as I have never encountered that case... Maybe try to find more things that could indicate the authenticity (or lack thereof).
Check the "About phone" section in your settings, dig through the build.prop file etc (you'll find stuff if you google I'm sure)
Well there you go, now if you follow my link (plug in your IMEI first) then you can download a factory image and flash that to completely restore/update the phone
Edit: I guess that also means that the device is not new as it has at least been rooted...
Click to expand...
Click to collapse
So wierd, i ordered 4 phones, two work and the other 2 gives "fail" message.
They look identical in every way, software and firmware wise... could this device be stolen or just not registered as a "sold" unit at lg??
dorlev said:
So wierd, i ordered 4 phones, two work and the other 2 gives "fail" message.
They look identical in every way, software and firmware wise... could this device be stolen or just not registered as a "sold" unit at lg??
Click to expand...
Click to collapse
Sorry, I have to pass on this one did you check imei.info as well? maybe the site I suggested cant handle certain model variants of the G2 (there are about 8 different variants).
If you can, get the app Build Prop Editor by JRummy and search for "ro.product.model" or simply "model" and see what comes up. (Maybe use a seperate google account so you wouldn't associate your regular one with a potentially stolen device...)
or compare the info in Settings>About Phone. (just bangin' rocks together here...)
well
Phone seems to be genuine, i ran some benchmarks and cheked and compared all setting.
Only problem is it's not registered at LG for some reason.
Anyways - i don't really care about OTA updates, but can LG brick my phone or block it??
@dorlev you maybe can try to flash stock kdz or tot, it may sounds weird but who knows. As far as i hear your story the device isnt registered in the LG database. So you could contact lg support maybe about that and or check also the link from preggy with your imei. Dont post your imei here btw
THis is general thread. Post it at Q/A.

Anyone know why MI NOTE 2 always no network with any global stable ROM ...

Hello guys...
as of my title my Mi note 2 cannot use for phone, no network always.
I brought to service center and he said network module broken, cause my screen broken i cannot claim my guarantee.
Is there any suggest for me ? For any task exclude phone is work fine, but i founded yesterday one application not detected fingerprint but on another phone MI 5 (MIUI 9) that application founded fingerprint, why this one?
So , are you saying that you flashed with MiFlash some global stable versions and you are not receiving network?
From when you have this problem?
A rom flash caused this? An update?
No with miflash but with download rom or i use update with updater... I just founded if my imei is unknown, can you help me to fill my imei as on the box sticker.. i think the problem i cannot have network cause it is .. i have granted to unlock my phone cause imei unknown i cannot do that.. and flash with miflash.. i am not remember exactly cause the first have this my sim card still micro not nano .. so maybe few month later.. exactly from new one...
gochengz said:
No with miflash but with download rom or i use update with updater... I just founded if my imei is unknown, can you help me to fill my imei as on the box sticker.. i think the problem i cannot have network cause it is .. i have granted to unlock my phone cause imei unknown i cannot do that.. and flash with miflash.. i am not remember exactly cause the first have this my sim card still micro not nano .. so maybe few month later.. exactly from new one...
Click to expand...
Click to collapse
Download the fastboot global beta rom from miui forum and open the flash all without storage.bat file then reboot to fastboot and plug your phone then hold the power button and let it boot. See if this works.
alexmanu1 said:
Download the fastboot global beta rom from miui forum and open the flash all without storage.bat file then reboot to fastboot and plug your phone then hold the power button and let it boot. See if this works.
Click to expand...
Click to collapse
How to fill imei unknown to that phone?
See if this works and we will see another method
alexmanu1 said:
See if this works and we will see another method
Click to expand...
Click to collapse
see what bro ... ??
when Xiaomi connected to PC on device manager not shown COM port Qualcomm ?
gochengz said:
see what bro ... ??
when Xiaomi connected to PC on device manager not shown COM port Qualcomm ?
Click to expand...
Click to collapse
I can't explain it all for you , you need to do some research on your own.
Follow this guide to install adb and fastboot on your PC : https://forum.xda-developers.com/showthread.php?t=2317790
Then open the flash_all_except_storage.bat and plug the phone in.
I have the same problem here...already tried mi flash in fastboot mode but still got invalid imei
idLockjb said:
I have the same problem here...already tried mi flash in fastboot mode but still got invalid imei
Click to expand...
Click to collapse
And meeeee
alexmanu1 said:
See if this works and we will see another method
Click to expand...
Click to collapse
Do u have another method beside this...i already tried this one but still cant get the imei
idLockjb said:
Do u have another method beside this...i already tried this one but still cant get the imei
Click to expand...
Click to collapse
There is a way to get your signal back , but your imei will be 00 or something like that.
Maybe you will have more luck than others.
You need to have root on your phone.
Also, adb and fastboot drivers are a must.
You will need to follow these 2 tutorials:
https://xiaomifirmware.com/guides-and-tips/enter-diag-mode-backup-imei-using-qpst/
http://en.miui.com/thread-315233-1-1.html
On the second one, it doesn't matter is for Mi4-C, it will be the same steps for our device.
Be careful as this method involves high level "stuff" . Don't skip steps and keep the first .qcn file safe.
I have a question for you. Your MEID is just like the one from the box right now?
alexmanu1 said:
There is a way to get your signal back , but your imei will be 00 or something like that.
Maybe you will have more luck than others.
You need to have root on your phone.
Also, adb and fastboot drivers are a must.
You will need to follow these 2 tutorials:
https://xiaomifirmware.com/guides-and-tips/enter-diag-mode-backup-imei-using-qpst/
http://en.miui.com/thread-315233-1-1.html
On the second one, it doesn't matter is for Mi4-C, it will be the same steps for our device.
Be careful as this method involves high level "stuff" . Don't skip steps and keep the first .qcn file safe.
I have a question for you. Your MEID is just like the one from the box right now?
Click to expand...
Click to collapse
Im sorry im a newbie with mi device, where is the meid in device? I didnt find it in 'about phone' view
idLockjb said:
Im sorry im a newbie with mi device, where is the meid in device? I didnt find it in 'about phone' view
Click to expand...
Click to collapse
It's in About phone -> Status -> IMEI information. If you don't have it there, try to see if *#06# shows it.
If you can't find it , no problem.
alexmanu1 said:
It's in About phone -> Status -> IMEI information. If you don't have it there, try to see if *#06# shows it.
If you can't find it , no problem.
Click to expand...
Click to collapse
Already tried *#06# it say invalid imei
alexmanu1 said:
It's in About phone -> Status -> IMEI information. If you don't have it there, try to see if *#06# shows it.
If you can't find it , no problem.
Click to expand...
Click to collapse
My meid are another no the box
I have another mi note 2, working ASAP, with meid and IMEI correct
but dont know how yo change MEID on qcn file, only how yo change IMEI and changing IMEI no work, because the MEID, how to change MEID on qcn?
BadWolfYe said:
My meid are another no the box
I have another mi note 2, working ASAP, with meid and IMEI correct
but dont know how yo change MEID on qcn file, only how yo change IMEI and changing IMEI no work, because the MEID, how to change MEID on qcn?
Click to expand...
Click to collapse
I really don't know, sir... I've tried for some time to find it and i did not...
Meid recovered, whith qcn hex editing
Now need recover IMEI and MAC ADRESS
BadWolfYe said:
Meid recovered, whith qcn hex editing
Now need recover IMEI and MAC ADRESS
Click to expand...
Click to collapse
Can you share with us how you found it?
EDIT: Nevermind XD
alexmanu1 said:
Can you share with us how you found it?
EDIT: Nevermind XD
Click to expand...
Click to collapse
Jajajajaja
You know the actual situation problem ??
3G signal, work
If i disconect and reconect wifi sim 1 = off
Dual sim work, and sim 2 no affected on wifi sim1 bug, IMEI 's are 0/unknown
And Mi Cloud say no valid IMEI/WIFI MAC
But MEID are correct and i have a great poor 2g/3g signal! Hahahahahaha

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