i recently had my mogul replaced.
the new one sprint gave me gave me a code 67 error whe i tried using internet sharing (though internet access on the phone worked fine)
i spoke to someone at sprint who had me do a sort of refresh, and an update.
it still would give me the code 67 error.
the agent informed me that i do not have P.A.M. on my account, so it will not work (can i charge you another $15/month?), and that many accounts were set up wrong and sprint has been trying to phase out PAM is accounts that were set up incorrectly.
though i suspect the replacement phone had a different internet sharing program on it, that no longer allowed me to use my dataplan for PAM, since this one only gave me the drop-down options for USB or bluetooth, while my previous mogul had a second drop-down menu with the options Phone As Modem or Sprint.
i've tried searching, but couldn't find anything specific to my issue - though i assume i'll need to flash to an earlier ROM from this page
http://wiki.xda-developers.com/index.php?pagename=TitanStockHome
is this correct? and which ROM do i need?
current OS is WM 6.1. i do not recall if my previous mogul was 6.0 or 6.1
thank you
edit: i hope this in an appropriate place. i actually meant to post this in the upgrading etc. section
edit: also, does flashing my ROM void my insurance? and if so, would they have a way of knowing i did? what about if i bricked it? i am with sprint
Thanks for taking time to read this Have found this forum extremely helpful in the past - have not needed to post as your developers are brilliant and informative! Now, I am stumped!
After searching endlessly here, I have not found a solid answer to successfully tethering my titan via USB on a Vista machine.
By using the Wmodem - I get error 1010, simply stating I am unable to tether. I have found the registry fix for this on this site, however the user/pwd is for the Verizon network. Anyone have the Telus user/pwd? I can only assume the user is my phone number...
Now, let's assume I do get this password - by using the Wmodem, can the Telus network detect I am using it as a phone modem? I think that is referred to as PaM? Phone as Modem? Dunno...which brings me to my next topic...
Internet Sharing - I have seen a few posts with respect to this as apparently this will allow me to tether undetected (within reason). Unfortunately, my device seems to have this option locked up as well. I do not have anything listed in 'Programs' for 'Internet Sharing'. According to my help files, I can find it under Start --> Accessories...I don't have 'accessories' listed. Any idea where I can find this?
Your help is greatly appreciated!
z
-------------
Telus P4000 Titan 6800
ROM 3.54.661.1
Firstly I am new to this site so hopefully I am going about this the right way.
I am just wanting to inform people of an issue with the Telstra HTC HD2, I purchased just over a week ago and had trouble getting the phone to sync with my office server. After numerous attempts I contact HTC and they took me through the process to discover the phone would not hold one of the settings which is in active sync under configure server advanced settings. The connection setting show dedicated and they told me to change to internet, but the phone won't save the setting, it keeps reverting back to dedicated or goes blank. They advised the phone was faulty and to take it back to the Telsta shop, I did this and after trying 3 different phones we discovered they all have the same problem. The Telstra shop contacted HTC and were advised by the tech team that they where aware of the problem. Would have been handy if they had advised their online support people, it would have saved me a lot of wasted time. So now for all you people out there with a Telstra HTC HD2 phone we need to wait for HTC to provide a fix.
Aside from this so far I am very happy with the phone after just upgrading from the original HTC Diamond.
I have a Telstra HD2 sync'd with my Exchange server via Exchange Server ActiveSync, and I haven't experienced this problem you describe.
Have you tried flashing a custom ROM -- getting rid of the crud that's on there by default?
Yup - youll fix it in 2 secs by going with any custom rom.
Thanks for the feed back. Phone still has the standard telstra rom, only had it a week, how do I locate to best rom to use and does this affect my warranty?
Thanks in advance.
To load a custom ROM you will need to HSPL or Goldcard...
By by warranty!
Thanks cheetah2k,
I am pretty green when it comes to this stuff, so I have no idea what HSPL or Goldcard is. Look forward to your assistance.
i am new to this also but i could only stand the telstra crap for 2 days.
after a bit of reading i gave it a try and it's pretty easy, read through this thread.
looks like i can't post links (even from this forum).
go to "HD2 ROM DEVELOPMENT" and click on the second sticky flashing for noobs.
HI chicksloveit, I tried sending you a message but I don't think its working. Did you receive?
Hi test7875, also tried sending you a message but not sure its working. Perhaps something to do with settings or security etc.
Which rom would you recommend flashing too? I see there is a selection at hotfile.com/list/255376/99cdb1c
Was wondering if it is possible to get the original telstra rom in case I need to flash back for warranty.
Fix without changing ROM
I had similar problem but mine is working perfectly now, without using a custom ROM.
see this thread; SOLvit's reply worked for me;
forum.xda-developers.com/showthread.php?t=623162
rravenshak said:
I had similar problem but mine is working perfectly now, without using a custom ROM.
see this thread; SOLvit's reply worked for me;
forum.xda-developers.com/showthread.php?t=623162
Click to expand...
Click to collapse
Thanks rravenshak,
Actually my phone syncs with exchange server via direct push, but won't sync with server when contected to my PC via active sync. HTC suggested changing the setting to internet, as quoted in last entry by SOLVit in the link you suggested, but it won't retain the setting when saved. HTC have confirmed this is an issue, it is interesting that SOLVit says it works
sorry Niffty,
mis-read/understood your OP.
No worries thanks anyway.
Have you tried any cooked roms, if so which ones?
yeah Niffty2010 got it also replied back.
Telstra too told me to set the selection to Dedicated but each time I do, it reverts to a blank. What concerns me is that I am not getting instant emails (even though I have Activesync set to notify as email arrives on the work Exchange Server). The delays can be up to 15 minutes (and the best time is around 5 minutes!). I wonder if the Telstra "Dedicated" channel is too slow? Scared to play around with different ROMS and then get a huge bill from Telstra because my email was not going through their approved route (I am on the Email Pack which is $20 for all email through Outlook).
Hi tangiers, would be nice if HTC and Telstra were consistent with the information they provide. As I mentioned HTC told me to set to internet, but the setting won't save it goes back to dedicated. Having said this my email push is sychronizing with the server fine through 3G and appears to be almost instant when I compare with my desktop. My problem is I can't get a connection to the server using a USB cable connected to my desktop, you could ask why worry about connecting through the USB cable and desktop. With our server we also use public folders and microsoft in all there wisdow does not have active sync syncronising with public folders, so I use pocket mirror and this needs to be done through active sync on my desktop.
If you want to try dedicated, try to save on internet and it always reverts to dedicated when saved, well this is what happens on my HD2. Otherwise we have to wait for HTC to provide an update. I haven't gone down the road of using another rom, although I have done a few mods I found helpful. Have done all update available from HTC, plus unlocked telstra quick links so they can be removed, search this forum for the CAB. Also installed BSB tweaks, need net frame work 3.5 for this to work. As the phone is only a couple of weeks old this makes it more user friendly without loading a different rom. I will see what rom updates HTC provide before try others.
I spoke to Telstra again. They see it must be a setting on the Exchange server that is wrong. Couldn''t tell me which though. When I asked if they could tell me the settings for Activesync (APN etc) if I flashed my ROM with an official HTC Rom upgrade they said that my warranty would be void and the representative told me he hadn't been told the settings (!) I also phoned HTC who could only tell me to choose "When items arrive" in the ActiveSync settings on the phone (!). I will have to now try our Server administrators to see what they can do. Perhaps the fact that yours is coming through instantly points to a problem with our server set up. Would be nice to know what to tell them to change though...
I think I have found the cause for the delay in receiving my email from the Exchange Server through Activesync. If I check Status under ActiveSync on the HD2, I notice that it does an update every 8 minutes which is the minimum heartbeat interval for ActiveSync. My theory is that the phone thinks it is holding the connection to the server during the interval but the firewall settings of the server are not allowing the TCP connection to remain open for the 8 minute interval. Accordingly, having received no response from the server, the phone sends the next heartbeat but notices when it does that there are new emails and downloads them. There is an article from MS about ensuring that the firewall settings allow connections to remain open as long as the Exchange server does.
This could be the case for you, but I don't know enough about it. As mentioned mine is instant just won't connect to server through USB cable. Very time consuming things computers and phones. Why can't they just work.
I fixed the problem. I was using an owa.{domain}.com address for the server in Outlook on the phone. This address worked fine except for the emails only coming through every eight minutes. I changed the address by adding "/exchange" to the address and emails started coming through instantly, as push mail should. But it was shortlived. The phone kept chopping the "/exchange" part of the address and going back to the old problem. I then deleted the Outlook account and established the Excahnge partnership through the Mobile Device Centre with the phone connect via USB to a computer ON THE WORK DOMAIN. Before I set up the phone OTA / through a pc at home. This doesn't work. I think it has something to do with Exchange trusting a device that connects with USB to a PC in the work network rather than outside through the internet. All is working. No thanks to TELSTRA, HTC or the IT Department!!!!!
Hi. Does anyone know how to access the Diagnosis Mode in an HTC Surround?
I can't believe it is not possible. I just tried the procedure for the Focus but no luck with that.
I just want to enter there and see if Tethering can be somehow enabled. I hate HTC for not even allowing backdoor Tethering...
Also I just realized that you can not change the Display language in an HTC Surround...
Check out the Developers Forum on the topic of Tethering. Seems that's not going to be possible on the Surround for a bit.....but is available on the Samsung Win 7 phone. Sounds like we will have to wait and see. The entire lack of direct file/application transfer and management on this thing is also a hassle.
finally done check here
check here
Below is a quote from another forum:
"If you do the marshmallow update on the Idiot 3, and you have AT&T, you will lose any data connectivity through AT&T. You can use WIFI, and make calls, just no internet on AT&T. They admitted they caused a problem with the update, when I called in to support, but their only potential solution is to do a complete factory reset. That's their solution to any software problem they caused. Been dealing with this since last August. No more."
Is anyone here having this problem? I have not upgraded yet - waiting to see what problems people are having if any.
I know I posted this in the main marshmallow thread but it kinda got lost in there.
Update:
Turns out the same person I quoted above posted on yet another forum that it was the APN settings and resolved the problem.
Edit your title thread and add [RESOLVED]
Thanks