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Here is my conversation regarding the Sprint Premium Data add-on (i.e. Awesome phone, surcharge.):
James: Hi! I'm a live Sprint product specialist. Are there any questions I may help answer for you today?
You: yes
James: What questions can I answer for you?
You: I currently have the everything data family plan with 1500 minutes. If I upgrade to the EVO do I need to change my plan?
James: I would be happy to check if you will have to change your plan with the HTC EVO.
James: Let's move this chat and make it a window of its own. That way, you'll still see this web page while we chat. Please click 'Yes' to move it now.
James: Thank you for moving the chat.
James: The HTC Evo will not require you to change your plan but it will require the Premium Data add-on.
James: A $10 Premium Data add-on will apply allowing customers to take advantage of all that HTC EVO 4G can do.
You: like what for example?
James: This device provides a premium experience like no other and is truly second-to-none. Customers will enjoy unlimited 3G or 4G data with EVO!
You: is 4g service offered in NJ?
James: May I please have your zip code to verify that for you?
You: 08721 and 07724
James: May I please have your zip code so I can check what Mobile Broadband Plans are available in you area?.
James: I'm sorry, about that.
James: Thanks, would you mind holding while I check?
You: sure
James: I'm sorry, unfortunately we do not offer 4G in your area.
You: when do you plan to offer 4g in my area?
James: In 2010, Sprint expects to launch service in multiple markets; however, specific cities have not been announced.
You: so what is the $10 charge for then?
James: Think of this charge as the price for paying for a first-class seat on an airplane. The rich data experience that comes with EVO ownership puts users in a class by themselves.
James: With a 4.3” screen, Advanced Processor and an 8MP camcorder/camera; these features provide capabilities that were previously never available on a wireless device.
You: but that's what the phone does not the service. what does the service provide for that $10?
James: Because we've boosted your data experience with this phone's amazing services and features, you'll need the $10 Premium Data add-on.
This was like trying to nail jello to the wall. As much as I want this phone I don't know if I can justify an extra $10 on top of what I pay for the everything data family plan and an aircard.
logosolos said:
This was like trying to nail jello to the wall. As much as I want this phone I don't know if I can justify an extra $10 on top of what I pay for the everything data family plan and an aircard.
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wifi tether and eliminate a bill, or simply just compare to at&t/verizon prices. still can't beat them.... we sprint customers are spoiled and fail to look at the rest of the cell companies out there
looneylu said:
wifi tether and eliminate a bill, or simply just compare to at&t/verizon prices. still can't beat them.... we sprint customers are spoiled and fail to look at the rest of the cell companies out there
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I concur. We'll see what website activation does for my plan... or if it'll not let me because it's an Evo.
wifi tether and eliminate a bill, or simply just compare to at&t/verizon prices. still can't beat them.... we sprint customers are spoiled and fail to look at the rest of the cell companies out there
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I would just tether except for the fact that I'm locked in a two-year contract with my aircard. I could compare it to at&t and verizon but that's a fallacious argument. I think where my frustration comes in is the fact that they're charging me for 4G service with only a vague promise that I'll get it. But I think what really bothers me is the fact that it just seems dishonest.
I would gladly pay for the 4G service separately if they offered it in my area but I don't see why I have to subsidize other peoples' service.
I feel like everyone who says "Yes" is in a 4G market and everyone who says "No" isn't.
wastingoctober said:
I feel like everyone who says "Yes" is in a 4G market and everyone who says "No" isn't.
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LOL Yeah I guess that kinda makes sense.
i work for sprint and im iffy about the situation im like 50/50 on it does it suck yea but if thats what i have to pay to get unlimited data and for sprint not to **** everyone like at&t then yea **** it why not
I'm not in a 4g market but 10$ is nothing compared to the useless things I spend ten bucks on every day
It really don't matter to me. Don't let 10$ stop you. From this phone
P.S. the sprint online reps is just bots that are program with tags to answer your question if I say the same thing ill get the same answers from them.
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Sent via the XDA Tapatalk App
Doesn't it also remove the soft cap on 3g service?
I wasnt thrilled about the extra $10 charge (especially being we have TWO Evo's) and not being in a 4G area but at the end of the month, my bill is still $30 less than with VZW and now my wife has internet on her phone also.
Plus both our phones are rooted and wifi tethered so thats $30 less per phone I have to pay.
logosolos said:
I would just tether except for the fact that I'm locked in a two-year contract with my aircard. I could compare it to at&t and verizon but that's a fallacious argument. I think where my frustration comes in is the fact that they're charging me for 4G service with only a vague promise that I'll get it. But I think what really bothers me is the fact that it just seems dishonest.
I would gladly pay for the 4G service separately if they offered it in my area but I don't see why I have to subsidize other peoples' service.
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Ask Sprint to move the Aircard contract over to the $30 a month HotSpot tether. That way you can decrease you monthly expenditure by 1/2 and still get a good experience with it.
mrmomoman said:
Ask Sprint to move the Aircard contract over to the $30 a month HotSpot tether. That way you can decrease you monthly expenditure by 1/2 and still get a good experience with it.
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Perhaps I'll look into doing that. Thanks for the tip.
From what I understand, the $10 extra that you are paying is for truly unlimited data for both 3G and 4G. Otherwise there is a 5GB limit (supposedly) for 3G. I know of a couple of people who have gotten this phone who are going to dump their home wired internet service and just WiFi tether from their rooted phone.
With 2GB caps announced at AT&T and rumors of Verizon following suit, be glad you can get truly unlimited Internet. Just wait until the Netflix app comes out and you will start streaming HD through your phone and outputting it over micro HDMI to your big screen TV.
The possibilities of this phone is staggering.
ChrisDos said:
With 2GB caps announced at AT&T and rumors of Verizon following suit, be glad you can get truly unlimited Internet.
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exactly, but for how long? i'm content with paying $10/mo for unlimited data, but if sprint decides to start tiered pricing in a few months, i'll be upset.
I know... Sprint has always been good to me which is why I use them. Much better than AT&T or Verizon as far as their billing practices go and service. I had an AT&T rep at the mall tell me that they offer "unlimited data service up to 5GB." I then had to explain to him what unlimited meant.
Sprint also tried to downgrade my unlimited plan for my aircard when I upgraded to they're new WiMax device. They waved that carrot in front of my face for free and I took it, hook line and sinker. Then I called them up and went ballistic and they changed it back cause I've been with them a long time.
I was told and have posted this a couple times now, the $10 fee isnt for a service, thats right not a service, not $10 for 4g/3g/extra data we may, or may not use.... the $10 extra is, to put it simply, for the device(evo) and im not complaining(yet) I'd pay an extra 10 a month for it for a while without being to pissed off, but after this 1st year i may start complaining a little
$10 to lose the cap
I live in Atlanta in a 4g market. 4g does not quite make it in my house or anywhere at work unless I am standing next to the window.
I have downloaded 1.5GB over the past 3 days, over 3g only so I am happy to not have the 5gb cap.
My data averaged 6GB on my T-mo MyTouch3G, they allow up to 10GB so it was no problem there either.
gabemeyers said:
I was told and have posted this a couple times now, the $10 fee isnt for a service, thats right not a service, not $10 for 4g/3g/extra data we may, or may not use.... the $10 extra is, to put it simply, for the device(evo) and im not complaining(yet) I'd pay an extra 10 a month for it for a while without being to pissed off, but after this 1st year i may start complaining a little
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So the $10 monthly fee isn't even for the service it's for the phone itself... nice. Has that ever happened before in the history of phones?
I'm not renting or leasing it. I bought it. I am paying Sprint for the service. And now I'm paying them a monthly charge to use a good phone? No thanks. It looks like a slippery slope to me.
I think I'll stick with my Hero.
ChrisDos said:
With 2GB caps announced at AT&T and rumors of Verizon following suit, be glad you can get truly unlimited Internet. Just wait until the Netflix app comes out and you will start streaming HD through your phone and outputting it over micro HDMI to your big screen TV.
The possibilities of this phone is staggering.
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Your right. Most of the 4 major carriers are cracking down on they data. att and verizon will soon cut or charge more for data. att already took out unlimited data.
Be happy that sprint really stick to they word and give you "simply everything"
Yes Simply Everything but EVO unless you pay an extra 10 bucks.
So I notice I don't have this famous data cap everyone is getting. I downloaded/used much more than 5gb on tmo network and never got slowed down . I'm a flexpay on contract and I haven't yet pay my bill and got network connection anyway (sweet) I have proof I'm gonna log in my account from the phone and you guys will see my account is suspended but I got network services just no calling service tho.
http://oi52.tinypic.com/dzxp1j.jpg
See account suspended but still have data and no cap on I get 8mbps download on average
So what's the solution for the cap? go flexpay people only thing is you gotta pay the first month on advance
Stealing service is so wrong
@supergear IMO, it's not stealing service. its just avoiding a slow-down
Changing peoples service without notice and lying about the four g capabilties on the g2 is wrong too. Tit for tat.
Sent from my HTC G2
Rooted from time to time with VISIONary.
overclocked at 1.42gHz
My old network "Eircell" used to cut numbers off if you didn't top up every 6 months. When I got a new number my old one was cut off eventually...but the gprs data still worked. Had free internet for months was great.
As for stealing service is wrong, well maybe but so is charging 20euro for 1GB of data so I guess it balances itself out so I wouldn't lose any sleep over it enjoy your free data!
Sent from my HTC Desire using XDA App
I see no moral quandary with having data on a suspended phone. If T-Mo does not properly shut it down more power too you, or more data to you as the case may be. But not paying your bill in the first place is wrong. At the least it is irresponsible and should not be considered a legitimate tactic for getting service.
And should be unlimited without slowing it down I'm just trying to help people avoid the cap go flexpay if you want to. And as for stealing... I'm not stealing more than they are to all of us. 5gb cap on 30 dollar web and extra 15 dollars for tethering a feature that's supose to be free because that's why we pay 30 in the first place. I payed 30 dollars for unlimited 4G speeds not edge when I go over their cap they are stealing my 4G service that I payed for to be unlimited. Well in my case not really because I don't have the cap since I'm flexpay but you people on regular plans it isn't fair stand up and fight it by going flexpay if you want that is. Flexpay can do contract and upgrades after contract it is the same thing with minor differences than regular plans. Like you can't go over your minutes even when you try. If anything it is better than regular plans for irresponsible people lmao like me, I once had a 500 dollar bill cuz I went over my minutes but with flexpay no more going over my minutes
Leave morals out
Let's just see if it's possible - i'm feeling screwed at the 5gb throttling cap - I don't see these 4g promised speeds here in LA and limiting me to edge like speeds is ludicrous. You have a qualm about it morally - then simple - don't do it.
I would do it in a heart beat - 6+years of being a loyal customer - I think they owe me it.
I am not sure why I am bothering but...
androidFTW718 said:
And should be unlimited without slowing it down I'm just trying to help people avoid the cap go flexpay if you want to. And as for stealing... I'm not stealing more than they are to all of us.
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Do not try and justify illegal actions with indignity. T-Mobile offers a service for a price, you can use it or go elsewhere. If you feel their price is unreasonable then go to a different carrier.
Advocate flexpay all you want, it is technically under the same cap as all other plans. Maybe enforcement is not 100% or there are other problems but I would not bet on the lack of softcap continuing. At this stage we do not even know if all flexpay is uncapped or if it is something wrong with your account.
androidFTW718 said:
5gb cap on 30 dollar web and extra 15 dollars for tethering a feature that's supose to be free because that's why we pay 30 in the first place. I payed 30 dollars for unlimited 4G speeds not edge when I go over their cap they are stealing my 4G service that I payed for to be unlimited.
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You paid $30 for unlimited web, which in the fine print outright states they may throttle you. I agree that the use of the term "unlimited web" is wrong but that is not material to the fact that the terms were available at the time of service. Unless you are on a really old contract (like me) the TOS at the time of signing explicitly disallows tethering. It has been this way for years. T-Mo just did not enforce it. Even my contract has a clause saying that T-Mo can update the TOS. So you are not getting ripped off, you are living under a false sense of entitlement.
For that matter since you are $60+ in the hole and on a suspended account you are not paying for anything and thus that justification is invalid.
androidFTW718 said:
Well in my case not really because I don't have the cap since I'm flexpay but you people on regular plans it isn't fair stand up and fight it by going flexpay if you want that is. Flexpay can do contract and upgrades after contract it is the same thing with minor differences than regular plans. Like you can't go over your minutes even when you try. If anything it is better than regular plans for irresponsible people lmao like me, I once had a 500 dollar bill cuz I went over my minutes but with flexpay no more going over my minutes
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Going flexpay and not paying your bills is not "fighting it." That is playing with your credit rating in hopes that T-Mo does not notice that your data has not been disconnected. It does not sound like a good deal to me.
The way to fight it is to leave T-Mo. If you are on contract a change of TOS is sufficient to allow you to leave the contract. Theft of services is not the brightest way of protesting.
Personally I am upset with the new cap since I go over 5GB a month regularly without tethering. This has forced me to adapt and use wifi occasionally. Overall T-Mo is in line with the other major carriers in the US on cost with a more reasonable (to me) way of handling the datacap.
Yea all you got to do is call them up and tell them you want to go flex pay.
trying to read your posts makes my eyes bleed
JanetPanic said:
It absolutely can. Any debt in delinquency that gets reported can damage your credit rating. The benefit of Flexpay is that your credit rating has no bearing on whether you can open a flexpay account.
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It can but only if you leave debt like let's say I don't pay my bill and the account gets cancel and I owe tmo the 200 dollars cancellation fee there it can. But by paying your bill late they can't report it because you are paying for what you will have in advance. Already had this talk with tmo. So it can only if you don't pay the cancellation fee. Remember flexpay is supose to build credit tmo told me that's the point of flexpay. And I'm not stealing services I just can't pay my bill yet. It is tmos responsibilty to shut down cancelled services, what can I do about it? Nothing I'm just enjoying my free data which won't be anymore on Thursday when I pay my bill
See the reason for that they can't report when you pay your bill late on flexpay is because I already paid the month in advance. When you on regular account paying bill late is stealing services because tmo was trusting you to pay your bill on time and you didn't pay the service tmo offered you on time so you never paid for the services you got in the first place. But as for me I paid my the services I got this month already the first day I got the phone so I owe them nothing. That's why they can't report me, because I already paid for my service. Now if I cancel my phone line and don't pay them the 200 dollars than I owe them and they can for sure report me and that's never going to happen anyway
Wow, yeah, everybody destroy your credit just to get some free data.
Good luck convincing a bank to give you a mortgage.
"and why didn't you pay your phone bill?"
"so that I could get phone for free!"
Right....
I've gone on over 16gb of data usage, got the throttled text as usual, but I still get 7mb dl as usual. And I still tether perfectly fine with no problems
Sent from my HTC Glacier using XDA App
what makes this stealing?
so I am on flex pay also, and I can't pay my bill untill Friday. but my data still works fine. should I ignore the fact that data works? I think not. the network wasn'nt hacked, I didn't climb the tower and tap in.....so please, tell me...how is this stealing? it isn't
It is not stealing. It is also not a practical way of getting uncapped data service.
People always talk without doing research, in case anyone didn't know, flexpay can't bring your credit down lmao. I already had this convo with tmo on credit. Flexpay makes your credit go up that's the point and it is for people that got no credit I'm just 18 that's why I'm flexpay. And anyone can switch to flexpay to avoid losing credit over not paying bill on time and things like that. No matter what I do tmo can't bring down my credit on flexpay that's why its called flexpay.
thenotoriouspie said:
trying to read your posts makes my eyes bleed
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Same here can't get your point?
Basically, all NEW smartphone activations and anyone upgrading to a smartphone will be netting the extra $10/mo charge for a true unlimited amount of data consumption. If you're currently on a regular smartphone and not a 4G one, you'll be getting this new $10 fee for true unlimited data on your next upgrade if you choose to go with any BB, WM, Android, Palm/WebOS, and Instinct phone.
All-in-all, this isn't surprising and completely justified. Even WITH the $10 extra, your plan will still be cheaper than other carriers AND you'll have uncapped data. Provided you don't get a very good discount on another carrier but you'd still wind up with some kind of data cap. Now naysayers can't complain about paying for 4G when they don't have it. It is what Sprint has always been saying it is - a fee for truly unlimited data not a 4G tax.
http://newsroom.sprint.com/press_kits.cfm?presskit_id=21
cosine83 said:
Basically, all NEW smartphone activations and anyone upgrading to a smartphone will be netting the extra $10/mo charge for a true unlimited amount of data consumption. If you're currently on a regular smartphone and not a 4G one, you'll be getting this new $10 fee for true unlimited data on your next upgrade if you choose to go with any BB, WM, Android, Palm/WebOS, and Instinct phone.
All-in-all, this isn't surprising and completely justified. Even WITH the $10 extra, your plan will still be cheaper than other carriers AND you'll have uncapped data. Provided you don't get a very good discount on another carrier but you'd still wind up with some kind of data cap. Now naysayers can't complain about paying for 4G when they don't have it. It is what Sprint has always been saying it is - a fee for truly unlimited data not a 4G tax.
http://newsroom.sprint.com/press_kits.cfm?presskit_id=21
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I really think Clear's lawsuit against Sprint for the $10 fee is what forced Sprints hand here. I can't say I think its a terrible decision as was previously stated, their prices are still cheaper then other carriers.
Now I just have to work stuff out to get my wife to switch to my old Hero before 1/30 so we don't get charged $10/month more.
Pretty much telling me that they expect all their future smartphones to be 4G.
Oh, and you say it's not a 4G free, you're sorta right. Sadly it's the exact same "Clearwire" fee that Sprint pays them for every handset sold with 4G capability. Sprint is just passing that fee along to the customer.
cosine83 said:
Basically, all NEW smartphone activations and anyone upgrading to a smartphone will be netting the extra $10/mo charge for a true unlimited amount of data consumption. If you're currently on a regular smartphone and not a 4G one, you'll be getting this new $10 fee for true unlimited data on your next upgrade if you choose to go with any BB, WM, Android, Palm/WebOS, and Instinct phone.
All-in-all, this isn't surprising and completely justified. Even WITH the $10 extra, your plan will still be cheaper than other carriers AND you'll have uncapped data. Provided you don't get a very good discount on another carrier but you'd still wind up with some kind of data cap. Now naysayers can't complain about paying for 4G when they don't have it. It is what Sprint has always been saying it is - a fee for truly unlimited data not a 4G tax.
http://newsroom.sprint.com/press_kits.cfm?presskit_id=21
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*sigh* I'm not going to get into this again, I'm just going to make one point: My plan is called Everything Data and it has
Unlimited data on our network: Web surfing, email, BlackBerry Internet Services (BIS), GPS Navigation, Sprint TV and Radio, NASCAR Sprint Cup MobileSM
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So then what is the other $10 for? If I already pay for unlimited data why am I paying another fee for the same thing. Does anyone watch the office? Remember the episodes where Michael starts his own paper company and when things start to go south he starts calling customers asking them to pay more for services already delivered? Ya, they don't react so well. This is exactly the same. I signed up for a service and agreed to certain charges. I agreed to the 4G charge because I was bold-faced lied to by my sprint rep. Its my fault for believing him and I plan on owning up to that when come august my wife's contract is up and I cancel mine with Sprint.
Sure 159.99$ for two lines with 1500minutes and "Premium data" sounds reasonable but my wife and I combined never use more than 300 minutes combined across all types of calls (excluding nights and weekends). But hey, lets include those. That is when we call our relatives who are mostly on Tmobile. On Tmobile I can get a plan with 750 minutes for 139.99$ and real unlimited data as well as 4G in my area. So why am I paying Sprint so much for so little only to have more charges heaped on me? Because I was a sucker.
Finally, to return to my first analogy: Sprint is the Michael Scott paper company. They hitched their proverbial wagon to Clear who, now now facing a trademark lawsuit from Sony Ericcson, is facing even more fiscal crisis and are having to beg their customers for more money. Its pathetic and completely immoral. Just as I willingly accept that I made a bad decision signing a contract with Sprint they need to suck it up and admit they f***ed up when signing with Clear rather than taking it out on their customers.
I'm done. I will not post in this thread again.
kenvan19 said:
*sigh* I'm not going to get into this again, I'm just going to make one point: My plan is called Everything Data and it has
Sure 159.99$ for two lines with 1500minutes and "Premium data" sounds reasonable but my wife and I combined never use more than 300 minutes combined across all types of calls (excluding nights and weekends). But hey, lets include those. That is when we call our relatives who are mostly on Tmobile. On Tmobile I can get a plan with 750 minutes for 139.99$ and real unlimited data as well as 4G in my area. So why am I paying Sprint so much for so little only to have more charges heaped on me? Because I was a sucker.
I'm done. I will not post in this thread again.
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You can get the $109.99 plan for Employee Preferred which has 1500 landline minutes, so that you're paying $129 for 2 -4g devices. If you really are that unhappy - just pay the $70-80 ETF and move on.
Enjoy T-Mobile.
BS plain and simple,wtf are they thinking...
Sent from my SPH-D700 using XDA App
anyone read the press release? they keep mentioning things like "unlimited text while on sprints network" and the other carriers it says "unlimited" ... they changing their roaming policy?
i know it's been something like more then 50% usage while roaming they can close your account or at least restrict it.
kenvan19 said:
So then what is the other $10 for?
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If you read the (not-so) fine print, normal "unlimited" data is capped at 5GB/mo. It has been like that for forever and a day. Every other carrier was like that. The extra $10 REMOVES that cap and allows you to go over that 5GB/mo without incurring extra charges. You aren't going to get real unlimited data from T-Mobile, Verizon, or AT&T as they all have caps and do not offer uncapped data for a meager $10 extra. Your analogy fails because they are adding to an existing service and giving you more for your money. They're removing the cap and allowing you to consume as much data as you can not charging you extra for what you're already getting.
If you were lied to by your Sprint rep, that's your fault. It is your duty as a responsible consumer to at least look at the terms and conditions of the contracts that you sign into as well as do research. If you don't then you cannot claim ignorance as a justifiable excuse for being shafted.
"Unlimited" in the mobile world has always meant capped, whether you saw that cap or not. The premium data charge removes the cap. That's not hard to understand and you can whine and complain all you like but you'll still be wrong.
edgemaster191 said:
anyone read the press release? they keep mentioning things like "unlimited text while on sprints network" and the other carriers it says "unlimited" ... they changing their roaming policy?
i know it's been something like more then 50% usage while roaming they can close your account or at least restrict it.
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That's because if you're roaming they can't guarantee delivery of your messages but on theirs they can. They can't speak for other carriers.
kenvan19 said:
*sigh* I'm not going to get into this again, I'm just going to make one point: My plan is called Everything Data and it has
So then what is the other $10 for? If I already pay for unlimited data why am I paying another fee for the same thing. Does anyone watch the office? Remember the episodes where Michael starts his own paper company and when things start to go south he starts calling customers asking them to pay more for services already delivered? Ya, they don't react so well. This is exactly the same. I signed up for a service and agreed to certain charges. I agreed to the 4G charge because I was bold-faced lied to by my sprint rep. Its my fault for believing him and I plan on owning up to that when come august my wife's contract is up and I cancel mine with Sprint.
Sure 159.99$ for two lines with 1500minutes and "Premium data" sounds reasonable but my wife and I combined never use more than 300 minutes combined across all types of calls (excluding nights and weekends). But hey, lets include those. That is when we call our relatives who are mostly on Tmobile. On Tmobile I can get a plan with 750 minutes for 139.99$ and real unlimited data as well as 4G in my area. So why am I paying Sprint so much for so little only to have more charges heaped on me? Because I was a sucker.
Finally, to return to my first analogy: Sprint is the Michael Scott paper company. They hitched their proverbial wagon to Clear who, now now facing a trademark lawsuit from Sony Ericcson, is facing even more fiscal crisis and are having to beg their customers for more money. Its pathetic and completely immoral. Just as I willingly accept that I made a bad decision signing a contract with Sprint they need to suck it up and admit they f***ed up when signing with Clear rather than taking it out on their customers.
I'm done. I will not post in this thread again.
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I agree 100%, why should i have to pay $10/line more for unlimited data when my plan already states unlimited data. The only consolation is that it won't affect only 4g phones anymore.
Your unlimited data isn't unlimited and never has been. There's always been a 5GB cap. Learn to read.
cosine83 said:
Your unlimited data isn't unlimited and never has been. There's always been a 5GB cap. Learn to read.
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Everything you need for the whole family - unlimited text, surf, email, listen, watch, find and, of course, talk - on one simple plan.
This plan includes
Unlimited data on our network: Web surfing, email, BlackBerry Internet Services (BIS), GPS Navigation, Sprint TV and Radio, NASCAR Sprint Cup MobileSM
How is that not unlimited data? Nowhere on my contract did it ever say limited to 5gb. Thanks, but I'm already set with reading.
wardfan220 said:
Everything you need for the whole family - unlimited text, surf, email, listen, watch, find and, of course, talk - on one simple plan.
This plan includes
Unlimited data on our network: Web surfing, email, BlackBerry Internet Services (BIS), GPS Navigation, Sprint TV and Radio, NASCAR Sprint Cup MobileSM
How is that not unlimited data? Nowhere on my contract did it ever say limited to 5gb. Thanks, but I'm already set with reading.
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Its in the fine print of the sprint rate plan guide...go pick one up and read it. While you're at it go pick up rate plan guides from every other national carrier and you'll find the same thing. You are wrong. If you're not happy then go get Metro PCS, or T-Maybe....
Sent from my PG06100 using XDA App
I can't believe I'm letting myself get sucked in by another one of these threads.
kenvan19 said:
I agreed to the 4G charge because I was bold-faced lied to by my sprint rep. Its my fault for believing him and I plan on owning up to that when come august my wife's contract is up and I cancel mine with Sprint.
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cosine83 said:
If you were lied to by your Sprint rep, that's your fault. It is your duty as a responsible consumer to at least look at the terms and conditions of the contracts that you sign into as well as do research. If you don't then you cannot claim ignorance as a justifiable excuse for being shafted.
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First of all, I took responsibility for taking my Sprint Reps word. I actually did my research though. There is 4g Coverage from Seattle to Tacoma north of me and Portland South of me. I live in the capitol of Washington. Why wouldn't 4G come here? I looked all over for a 'roadmap' of releases of 4G but I could never find one so when a Sprint Rep told me that he knew for a fact that 4G coverage would be in my area within a 2 months, I bought it.
I read every contract I sign and I regularly question the other parties on the terms, I know that there is a "cap" on the data. I also know that the 4G fee gets you unlimited 4G (or it did until this comes into effect). There is nothing justified here, its just corporate games to make up for money they lost.
If you read the (not-so) fine print, normal "unlimited" data is capped at 5GB/mo. It has been like that for forever and a day. Every other carrier was like that. The extra $10 REMOVES that cap and allows you to go over that 5GB/mo without incurring extra charges. You aren't going to get real unlimited data from T-Mobile, Verizon, or AT&T as they all have caps and do not offer uncapped data for a meager $10 extra. Your analogy fails because they are adding to an existing service and giving you more for your money. They're removing the cap and allowing you to consume as much data as you can not charging you extra for what you're already getting.
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Actually, you're wrong. It depends on how you get your contract. I know a lot of people with completely unlimited data on AT&T.
If your total usage exceeds 5GB (amount is subject to change without notice; please check T-Mobile’s T&Cs on www.T-Mobile.com for updates) during a billing cycle, we may reduce your data speed for the remainder of that billing cycle.
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The above is quoted directly from tmobile's terms and conditions. May reduce data speed. That means I can continue to use data over 5gb but they might decide to throttle it a bit. That's better in my opinion given that I rarely use even close to that much even with two android smartphones on my plan than having to pay twice for "unlimited data" on Sprint.
wardfan220 said:
Everything you need for the whole family - unlimited text, surf, email, listen, watch, find and, of course, talk - on one simple plan.
This plan includes
Unlimited data on our network: Web surfing, email, BlackBerry Internet Services (BIS), GPS Navigation, Sprint TV and Radio, NASCAR Sprint Cup MobileSM
How is that not unlimited data? Nowhere on my contract did it ever say limited to 5gb. Thanks, but I'm already set with reading.
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Click to collapse
Here's some new and old articles mentioning the data cap on "unlimited" plans:
http://mobile.engadget.com/2008/05/19/sprint-falls-in-line-caps-unlimited-data-at-5gb/
http://gizmodo.com/393647/the-fineish-print-on-sprints-5gb-data-cap
http://blog.connectedplanetonline.c...r-behavior-on-3g-so-sprint-shuns-them-for-4g/
Here's a Google search so you can prove yourself wrong:
http://lmgtfy.com/?q=sprint+5gb+data+cap
kenvan19 said:
Actually, you're wrong. It depends on how you get your contract. I know a lot of people with completely unlimited data on AT&T.
The above is quoted directly from tmobile's terms and conditions. May reduce data speed. That means I can continue to use data over 5gb but they might decide to throttle it a bit. That's better in my opinion given that I rarely use even close to that much even with two android smartphones on my plan than having to pay twice for "unlimited data" on Sprint.
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Click to collapse
Those on AT&T were grand-fathered in and will lose their unlimited plans eventually. You cannot currently get that plan anymore.
T-Mobile's data throttling is more than "a bit" from the experience of my friends. The throttling makes it as fast as 2G/EDGE.
The unlimited 4G is true and it also applies to 3G for those with 4G devices not capable or just not using 4G.
cosine83 said:
Those on AT&T were grand-fathered in and will lose their unlimited plans eventually. You cannot currently get that plan anymore.
T-Mobile's data throttling is more than "a bit" from the experience of my friends. The throttling makes it as fast as 2G/EDGE.
The unlimited 4G is true and it also applies to 3G for those with 4G devices not capable or just not using 4G.
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Click to collapse
I know very well they were grandfathered in and I know that no one can get that plan (its the reason those people are not leaving AT&T despite hating their service). As I stated, I have never gone over my data cap on sprint so I have no fear of my speeds being throttled after that limit.
Finally, the unlimited 4g is not currently applied to 3G and if they do plan to apply it to all data as this would imply:
Instead of limits and overage charges on data plans for wireless phones as competitors have done, Sprint is applying its $10 Premium Data add-on charge to all smartphone activations beginning Jan. 30, 2011.
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.
(I say would imply because they do not directly state that they are lifting the cap that currently exists just that it is doing differently than competitors which by your own links is not true) then will they refund any overages incurred by people like me who have been paying said fee for months? Personally, I've never gone over but if this is the case the 'just' thing to do would be to refund those charges.
You're not entitled to a refund.
cosine83 said:
That's because if you're roaming they can't guarantee delivery of your messages but on theirs they can. They can't speak for other carriers.
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oooh ok. gotchya'
thanks
kenvan19 said:
Finally, the unlimited 4g is not currently applied to 3G and if they do plan to apply it to all data as this would imply then will they refund any overages incurred by people like me who have been paying said fee for months? Personally, I've never gone over but if this is the case the 'just' thing to do would be to refund those charges.
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cosine83 said:
You're not entitled to a refund.
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Do you even read before posting? I clearly said I've never gone over and therefore you are absolutely I am in no way entitled to a refund. However, given how they are changing the scope of the charges that they've already been applying to accounts for months it would be the just and moral thing to do to refund any overages customers who have been paying the fee for unlimited data but have been charged overages for 3G data may have incurred.
Hi All,
I am purchasing a Xoom tomorrow morning, and I came to a stark realization today while browsing some other forums. I read that even with the no contract version that there is no true month to month data plan (ie the ATT iPad) and that it costs you $35 every time you want to activate it again. So if I use it for two months, decide to not for two, and then want to use it again, I have to pay a $35 fee. Can someone shed some light on this? I am REALLY hoping this is not the case.
Brock
Please search, this has been answered many times. Your description is correct. If you cancel the 3g service within 72 hours they will refund the activation fee.
I apologize, I did search, apparently not well enough, but that doesn't truly answer my question. I don't mind the initial fee, but will I have to pay it multiple times?
brockwitting said:
I apologize, I did search, apparently not well enough, but that doesn't truly answer my question. I don't mind the initial fee, but will I have to pay it multiple times?
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Yes. Verizon isn't as kind with this plan as AT&T is with the iPad's month-to-month usage.
That is absolutely horrible... So basically, if you plan on using ANY data sporadically at all, you are better off getting the subsidized version... This is a bad thing for us consumers. I can't believe they would require reactivation multiple times.
brockwitting said:
That is absolutely horrible... So basically, if you plan on using ANY data sporadically at all, you are better off getting the subsidized version... This is a bad thing for us consumers. I can't believe they would require reactivation multiple times.
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Click to collapse
It's a shame. I didn't mind getting the 3g version when I thought I could just activate it when I need it, like the iPad. I have a Nexus One I can use as a hotspot in most cases. It's just a kick in the groin to know I'll have to add $35 to the fee if I ever want to use the 3g. In this case, it looks like I'll be turning the 3g off right after I buy it and only activating in case of emergency in the future.
Jrockttu said:
It's a shame. I didn't mind getting the 3g version when I thought I could just activate it when I need it, like the iPad. I have a Nexus One I can use as a hotspot in most cases. It's just a kick in the groin to know I'll have to add $35 to the fee if I ever want to use the 3g. In this case, it looks like I'll be turning the 3g off right after I buy it and only activating in case of emergency in the future.
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Thats probably what I'd do. But I'd imagine if you made an issue out of having to pay another activation fee (when reconnecting), they would drop it. After all, some money is better than no money.
Wow.. Thanks for the updates guys. I just actually called verizon to confirm this, and yup. This is absolutely horrible.. I hope they change.
This is absolutely insane, and has convinced me to not only not get a Xoom, but to drop Verizon altogether once my contract expires in November. The whole point of getting a tablet off contract is to be able to enable data whenever you want. I probably only have use for the data service 3 months (non-consecutive) out of the year, so this has convinced me to wait for a tablet on a carrier that won't screw me as badly.
Meanwhile, I encourage everyone to complain loudly to Verizon. Let them know you're not going to put up with it.
Ingjald said:
This is absolutely insane, and has convinced me to not only not get a Xoom, but to drop Verizon altogether once my contract expires in November. The whole point of getting a tablet off contract is to be able to enable data whenever you want. I probably only have use for the data service 3 months (non-consecutive) out of the year, so this has convinced me to wait for a tablet on a carrier that won't screw me as badly.
Meanwhile, I encourage everyone to complain loudly to Verizon. Let them know you're not going to put up with it.
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yea im also leaving verizon, im trying to go att but my credit is bad and asked for 500 deposit on EACH LINE. so tmobile is what we are looking at now. We are going to switch once we move.
brockwitting said:
That is absolutely horrible... So basically, if you plan on using ANY data sporadically at all, you are better off getting the subsidized version... This is a bad thing for us consumers. I can't believe they would require reactivation multiple times.
Click to expand...
Click to collapse
Or tether wirelessly with an android phone.
Ingjald said:
This is absolutely insane, and has convinced me to not only not get a Xoom, but to drop Verizon altogether once my contract expires in November. The whole point of getting a tablet off contract is to be able to enable data whenever you want. I probably only have use for the data service 3 months (non-consecutive) out of the year, so this has convinced me to wait for a tablet on a carrier that won't screw me as badly.
Meanwhile, I encourage everyone to complain loudly to Verizon. Let them know you're not going to put up with it.
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I don't believe any carrier for any tablet is going to offer a plan where you pay as you go. And if there is such a plan, I can bet you the price would be something like $5 for 250MB of data, or something that will truly not be worth it
unknown_owner said:
I don't believe any carrier for any tablet is going to offer a plan where you pay as you go. And if there is such a plan, I can bet you the price would be something like $5 for 250MB of data, or something that will truly not be worth it
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The iPad offers it through AT&T. It's one of the competitive advantages they still hold against all of these new devices.
just to clarify some of vzw policy about activation
kinda thinking about it the wrong way, if you want a data plan it needs a phone number.
that is basically where the fee goes to.
so if you disconnect the data the number is lost.
but per vzw consumer clear disclosure, reactivating within 60 days there is no activation fee. (this would also waive ETFs, if it had one)
to get around this, you can activate a phone.
saving money and not losing the number.
Benkr0n said:
just to clarify some of vzw policy about activation
kinda thinking about it the wrong way, if you want a data plan it needs a phone number.
that is basically where the fee goes to.
so if you disconnect the data the number is lost.
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When you cancel, wouldn't the number just go into the pool of available numbers? I'm not seeing how this should cost anything. (Also, AT&T doesn't charge an activation fee for the iPad)
but per vzw consumer clear disclosure, reactivating within 60 days there is no activation fee. (this would also waive ETFs, if it had one)
to get around this, you can activate a phone.
saving money and not losing the number.
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Click to collapse
It's not exactly clear to me how that would save anything. Not only would that require buying another phone (useless to me), but it would require active service on it, which is, to my knowledge, no less than $40/mo--twice as much as the cheapest data plan.
Ingjald said:
When you cancel, wouldn't the number just go into the pool of available numbers? I'm not seeing how this should cost anything. (Also, AT&T doesn't charge an activation fee for the iPad)
It's not exactly clear to me how that would save anything. Not only would that require buying another phone (useless to me), but it would require active service on it, which is, to my knowledge, no less than $40/mo--twice as much as the cheapest data plan.
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it doesn't immediately go back into the pool, thats why you can get it back within 60 days
if you look at where the money goes to its mostly a credit check.
but it's easer to think of it as getting the number
i guess before, i made a few assumptions, that you had a phone (non smartphone so no data requirement). and a family share plan already with vzw.
meaning switching from the data plan to a secondary on the family share plan. only 9.99
Benkr0n said:
if you look at where the money goes to its mostly a credit check.
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Click to collapse
They should just do it prepaid like AT&T does for the iPad, with no credit check (but then I guess Verizon can't ding you for $20 when you go a byte over your allotment). It also doesn't make sense that they do a credit check on someone who is already a customer in good standing.
i guess before, i made a few assumptions, that you had a phone (non smartphone so no data requirement). and a family share plan already with vzw.
Click to expand...
Click to collapse
I don't have any other phones and am not on a family share plan. I still wouldn't pay the $9.99/mo just for the privilege of not paying a $35 activation fee; in fact, it would probably cost me about as much as the activation fee anyway.
secondary activations are also $25 instead of $35
so if you, again my assumptions, activate a secondary phone its only 25.
then switch to the xoom and data plan.
just throwing out more ways to save money.
and btw, vzw will never do pay as u go data
i've regularly seen international pay as u go in the thousands.
I just can't believe that verizon would operate like this, esp since att has prepaid data for the iPad.. I'm sorta screwed, I don't have a family plan, and I only have a D1, and afk, xoom can't connect to ad-hoc.. plus it kinda defeats the reason for me getting the 3g Xoom anyway.
with the xoom it is being handled differently than the tab...
the tab was an accessory non subsidized meaning you could just purchase it.
but the xoom has to go through a different order process
needing an account and plan
if you don't have vzw, thats where the fee comes into play
if you do, there are ways to order it with out the fee (by ordering it for your current line, and taking it off afterwards)
I should have posted this two months ago when I found out, but got lazy. The now $30 fee reminded me and I decided I should pass the info along. I had a conversation with:
Handsets, Product Distribution, Business
Brenda Raney
908-559-7518
[email protected]
This conversation was about the NFC blocking but I baited her with a comment and she responded by saying something along the lines of "Unlimited Data would no longer be an option on "Advanced" handsets released later this year (2012). When you upgrade to one of these new "Advanced" (IE Smartphone) you will have to give up your unlimited data plan and pick a paid package."
She would not tell me when it would happen, but said that Verizon was not under any obligation to continue to grandfather people with unlimited data. I fully expect this to happen as soon as Quad Core phones hit the market.
Just one more drop in the bucket. Removing unlimited data packages for new subscribers, removing early upgrades, every two discounts, blocking Google from releasing direct updates for developer devices like the Galaxy Nexus, and now the $30 upgrade fee.
No, I did not record the phone conversation but the removal of grandfathered unlimited data will happen, and sooner then later. Feel free to chalk it up to a rumor if you don't believe me but when it happens, don't say I didn't warn you.
New Verizon devices use Sim cards, welcome to the world of buying off contract devices.
I wonder if this will let you break contract.
I Am Marino said:
I wonder if this will let you break contract.
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Sounds like it would to me
It seems like something they would do. I think I know there "plan" to get every one off unlimited data.
I have herd some things, but not like this. I think this is about spot on.
Now I will hold on to both of my unlimited data for dear life.
Edit: yes they do throttle 4G and will be doing more and more intill the next iphone and then will pull an AT&T X2. They will likely force you out of unlimited when you upgrade or if you you are on a "old" 4G phone they will throttle you on 4GLTE. I know, becuase I was throttled on 4G and then I stoped using the phone for 3 days, now I am unthrottled and sit at 90+hours of uptime with 2GB of use.
Link to some one who got throttled on 4G:http://www.phonearena.com/news/Is-Verizon-throttling-4G-speeds-too_id22818
Now he did use a crap load of data and I think he got what was coming, but I know when the new iphone with LTE comes out, WE ARE DOOMED. I have a 2nd line with unlimited data on AT&T, thats my back up plan. If not oh well.
Once again Verizon showing how little they care about their customers. From a legal standpoint they could probably do this because when you get a new phone you are under a new contract. But what if you buy the phone from ebay, etc and just add it to your plan. You are still technically under the same contract but they could track ESNs and force your plan to switch.
I hope they don't do this. I just left att after months of looking to take over someones Verizon contract. I found a person with 2 unlimited lines hopefully its not short lived. I really don't want to go to sprint
Sent from my R800x using Tapatalk
Dark lord me said:
New Verizon devices use Sim cards, welcome to the world of buying off contract devices.
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Click to collapse
Verizon is CDMA only. The SIM cards are used for LTE, not GSM (a few phones have SIM slots for international GSM, but they're useless while on the Verizon network). So no, there is no buying of unlocked phones from Verizon.
Speaking of this, in China and other Asian countries, CDMA devices have SIM cards called R-UIM cards that work exactly the same way as GSM SIM cards, but CDMA carriers here in the US want to be able to stranglehold you in terms of what kinds of phone you use.
Hopefully Sprint still has unlimited data and their act together when my current contract is up in two years. Verizon charges an arm and a leg for their services and it's not enough? They have to nickel and dime us every step of the way. Aside from decent service I can't say that I feel like I get a whole lot for my money with Verizon. I've just had enough bad experiences with AT&T, and Sprint that I've been afraid to go back to either of them. Maybe it's not so bad these days?
I hope so too, becuase I need a 3rd back up plan and for every one elses sake.
My experience with AT&T has been very good, but I don't think that would be true if I was locked in for 2 years. Sprint has really come up in the last year or so and they seem like they are upgrading fast. (NV and LTE)
Not surprising in the least. Sprint will have to soon end too and remove grandfathered unlimited. Aside from that though, thanks for this update.
I wouldn't read a ton into all this stuff. And I don't know how good of an idea it is to publish someones personal/professional contact info for them on any forum...
I worked with verizon for a while, and on a daily basis I was upgrading phones and allowing customers to keep these 5 or 6 year old alltel rate plans.
It is absolutely correct that verizon can remove unlimited from grandfathered accounts if it wants to, but verizon's course of action with old alltel plans and the like, suggest that it won't happen.
I'm not saying it will or wont happen, all I'm saying is that its definitely possible that they will allow you to keep unlimited data, as long as you are playing nice and not DLing 100 gb's a month on their network.
I love all the misinformation, conjecture, an the posting of a professional email, signs of the derogation of society.
First: Yes VZW is charging an upgade fee. To say everyone is doing it is a cop out. To say that they are loosing money on equipment subsidies is true and the fee helps recap som of the cost while keeping prices competitive even with their own indirect partners.
Second, the only time you can loose a grandfathered plan per contractual agreement is a) older Altel devices that upgrade or change devices because there is no longer an Altel contract. b) you change to a basic (from smart) phone for over 30 days or c) you agree to it.
There are no exceptions to the three listed above. Don't believe me: 1800-922-0204 and ask for the loyalty department.
I love all the verizon fan boys who think they are the best and they would NEVER pull some thing over them like: taking away unlimited data, THROTTLING or the $30 "upgrade" fee.
The contract only lets you keep grandfathered plan's for the lenth of time you signed up for (AKA 2 years) and then They can make you sign a new contract with out unlimited data if you want to upgrade and if you don't upgrade, then they can just take it away.
Why is so easy for me to type this you may ask? Becuase they throttled me at 12Gb and now I can't go over about 10-15gb with out ricking this:http://www.youtube.com/watch?v=RCbvDEewcJU&feature=channel&list=UL
P.S I sit at 65GB on AT&T and no throttling. Eat that verizon
I really came in under the wire on this one. I upgraded about three months ago; still have my unlimited data. I never really understood why providers are simply eliminating unlimited plans rather than charging exorbitant amounts of money which plenty of people would pay.
do you expect anything less of Verizon?
zero visual said:
do you expect anything less of Verizon?
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Click to collapse
Nope, this is what I think they will do. They are thinking about razing the price up as well to get every one off of it, like AT&T did the $20 unlimited to 30, but with more kick. I have herd every thing from 30 going up to 50, all the way to it replacing the 20GB plan.
Any way: They are going to do some thing soon and well I will just say it's not likely going to be good.
boosterp said:
I love all the misinformation, conjecture, an the posting of a professional email, signs of the derogation of society.
First: Yes VZW is charging an upgade fee. To say everyone is doing it is a cop out. To say that they are loosing money on equipment subsidies is true and the fee helps recap som of the cost while keeping prices competitive even with their own indirect partners.
Second, the only time you can loose a grandfathered plan per contractual agreement is a) older Altel devices that upgrade or change devices because there is no longer an Altel contract. b) you change to a basic (from smart) phone for over 30 days or c) you agree to it.
There are no exceptions to the three listed above. Don't believe me: 1800-922-0204 and ask for the loyalty department.
Click to expand...
Click to collapse
Pretty much the exact thing I heard when I called them a few weeks ago. I've been out of a contract for almost 6 years now (just lucky that my phone breaks when they dont have any more and get a free upgrade). I currently have a HTC Trophy with Windows Phone 7 and dont have a newer one because they have not gotten newer WP7 devices, YET.
I called them up and was asking on new devices and presented them with the same question. According to Verizon, I can buy a new Smartphone today, sign a new 2 year agreement and I still will not lose my unlimited data plan according to them.
Of course the day I do it, that will be my first question and will ask for it in writing
As of this moment you are not forced off of your unlimited plan when upgrading phones or switching between current phones
Sent from my R800x using Tapatalk
jman42028 said:
I wouldn't read a ton into all this stuff. And I don't know how good of an idea it is to publish someones personal/professional contact info for them on any forum...
I worked with verizon for a while, and on a daily basis I was upgrading phones and allowing customers to keep these 5 or 6 year old alltel rate plans.
It is absolutely correct that verizon can remove unlimited from grandfathered accounts if it wants to, but verizon's course of action with old alltel plans and the like, suggest that it won't happen.
I'm not saying it will or wont happen, all I'm saying is that its definitely possible that they will allow you to keep unlimited data, as long as you are playing nice and not DLing 100 gb's a month on their network.
Click to expand...
Click to collapse
So it's ok for Verizon to publish her information on their public website, but not for me to copy and paste it from that site to this one? I will edit this post later to provid the direct link to Verizon's corporate PUBLIC website that lists this PUBLIC information. As a "former Verizon employee" you should know all about their public site and what's listed on it. Even if it wasn't Verizon does not respect its customers so I have no respect for their employees at the upper level management.
I will get you that link tomorrow (today really, but later). My nephew is having a bad night teething and is co sleeping next to me so this post is on my device not a pc or I would do it now.
Fyi I have never gone over 5gb on my cell. I don't abuse my unlimited. Oh and I am rooted and can tether for free. Not everyone deserves to be ppunished for the crimes of a few. Wish VZW would figure that out but in reality people abusing unlimited is just an excuse to increase profits, which gets their CEO a bigger bonus. It's all about the money. Corporate Greed.