Hi everyone, my first time on xda so please be patient.
Ive just bought a 32GB D802 from Gumtree Southampton, UK, turns out the seller bought it from Ebay and it was shipped from Hong Kong.
Was working fine but I wanted to update from 4.2.2 to 4.4.2 so I could use Chromecast screen cast with it. Was working fine with my T-mobile sim but no fota update was detected so I decided to use the LG website to update. I installed the lg driver and lg support tool. The phone was detected and update about 1.6GB was downloaded but crashed during installation. Retrying the installation got the same results.
Now the phone just boots to the LG screen and sits there with the notification light changing through different colours. I have tried some videos for pressing buttons to get it into a reset mode or download mode I just cant get anywhere.
The only things I can achieve is either a black screen with the notification light flashing red, or if I holdup on volume the blue download manager (?) flashes up and then quickly turns to a screen of text, reads like eg:
portcharge
resetnfo
portcharge
stall get_descriptor 128 6 1006 0 18
fastboot: processing commands
reset
ep1/out fail nfo=40 pg0=f908700
etc
etc
I have the original box with imei, serial number etc.
I could really use a simple step by step solution but all the ones i see involve using download manager but i dont seem to able to get that going.
Help?!
i did the same thing, and got the same result. i cant get anywhere
jaymax97 said:
i did the same thing, and got the same result. i cant get anywhere
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Click to collapse
Lookup the LG flashtool. Search my posts. You'll find it
tiguy99 said:
Lookup the LG flashtool. Search my posts. You'll find it
Click to expand...
Click to collapse
Hi, I cant find it in your posts, do you think it would help my situation? Thanks
@jonnyblock you can find a guide to flash back to stock and the lg flashtool in this thread's op. http://forum.xda-developers.com/showthread.php?t=2432476
Related
Hello, I ran into a problematic brick on my L5...nothing seems to work to unbrick it.
I followed the guides step by step using the KDZ updater and the appropriate firmware for my country, but it doesn't work.
How I bricked it:
I had CM10 installed and perfectly running for a month, so today I decided to attempt an overclock to speed the device up a bit.
So, I downloaded and installed the modded kernel, flashed it using CWM and rebooted the device. After that, the device just keep booting up, showing the LG logo and then a black screen.
Now, after trying to flash the old firmware after going into download mode it just stops on the LG logo with the flare (sun ray effect) spinning around the logo all the time...It's been like that for almost 30 minutes now. I attempted re-flashing it 3 times but nothing seems to work.
What do I do?
Thank you in advance.
It's bootloop. When I had L5 I had the same problem after flashing bricked phone via KDZ.
Do hard reset with key combination. It worked for me. Phone will boot up few minutes.
LeoFalto said:
Hello, I ran into a problematic brick on my L5...nothing seems to work to unbrick it.
I followed the guides step by step using the KDZ updater and the appropriate firmware for my country, but it doesn't work.
How I bricked it:
I had CM10 installed and perfectly running for a month, so today I decided to attempt an overclock to speed the device up a bit.
So, I downloaded and installed the modded kernel, flashed it using CWM and rebooted the device. After that, the device just keep booting up, showing the LG logo and then a black screen.
Now, after trying to flash the old firmware after going into download mode it just stops on the LG logo with the flare (sun ray effect) spinning around the logo all the time...It's been like that for almost 30 minutes now. I attempted re-flashing it 3 times but nothing seems to work.
What do I do?
Thank you in advance.
Click to expand...
Click to collapse
I was forced to do a hard reset...that sucks but it had to be done.
Thank you.
I have a worst brick, I was rebooting when my phone frozen at the shuting down page, so I took out the batterie, then when I tried to turn on .... nothing, not even lg logo, nor buttons lights, ... nothing, I can't even activate download mode to reflash it!!! what can I do???, does anyone had same problem before
please help me I'm really starting to freack
aeoros said:
I have a worst brick, I was rebooting when my phone frozen at the shuting down page, so I took out the batterie, then when I tried to turn on .... nothing, not even lg logo, nor buttons lights, ... nothing, I can't even activate download mode to reflash it!!! what can I do???, does anyone had same problem before
please help me I'm really starting to freack
Click to expand...
Click to collapse
i had the same problem with my l7 ... problem was solved in an authorized gsm service with jtag method...
but i will try to help u with this... Your phone is seen in device manager as unknown or lge android platform or adb ... ? if so, try with adb sdk tools...
nastase.alex said:
i had the same problem with my l7 ... problem was solved in an authorized gsm service with jtag method...
but i will try to help u with this... Your phone is seen in device manager as unknown or lge android platform or adb ... ? if so, try with adb sdk tools...
Click to expand...
Click to collapse
nop, it's like the device is dead,
Have you tried it:
Hold together volumn (-) + home button, then turn the power on
sorry for the delay, The phone was dead so I send it to the warranty and they send it to LG and then returned working so I just had to reroot it and update it again
so there is no solution to this brick???
aeoros said:
sorry for the delay, The phone was dead so I send it to the warranty and they send it to LG and then returned working so I just had to reroot it and update it again
Click to expand...
Click to collapse
Quote:
Originally Posted by breakercris
I've tried everything.
The phone simply doesn't connect.
USB\VID_05C6&PID_9008&REV_0000
This is what I get when I connect the phone by USB.
I just cant get into emergency, DIAG or emergency CS
KDZ the phone connects and then I get a message afterwards PHONE NOT FOUND.
everytime I install the drivers by LG support tool, it keeps giving me the option to install the driver, like I havent done it a hundred times over.
I think there should be a driver somewhere that can be installed but the only people that have this driver are LG tech's. So they can bill you after
send the phone in cause you rooted it. So the one billion dollar question is witch hero will find a way to unbrick this device. We only need a way
to get a driver to install and we are home free. Or maybe the only other option is throwing the phone for sale on internet for spare parts
HELP PLEASE HELP find a way to unbrick this phone. Believe me I flashed and bricked alot of different phones and there was a way out but in
with this phone it seems impossible!!
And there is no mode to put it in in because te volume buttons don't do crap, the home button also, the only time that the phone does show up is when windows tells me it has an unknown device that I for the love of god can't find a driver for. I tried SDK, the LG drivers, but no dice
Did you try emergency mode? (volume up + volume down + power button)
If not, see if you can enter it and then flashing your stock firmware with Software update [KDZ] 1.0.4.4 (KDZ-Flasher).
Hi!
This is my first post here (please pardon me if posted in the wrong area).
So, here's my journey thus far:
Received LG G2 (D802 32GB - unlocked international - gf bought off of amazon)
Stock ROM was the 4.2.2
I tried to update it OTA but I was getting 'phone not registered' error.
So I installed LGMobile Support Tool and the driver. In the program it would show an 'Software Upgrade is available' for a moment but then go to 'Your device has the latest software available from the LG Mobile Support Tool' message.
The LG Mobile Support Tool showed that the software version was D80210B
So using the method outlined in this thread below, I flashed the 4.4.2 ROM (KDZ Method):
http://forum.xda-developers.com/showthread.php?t=2432476
Now starts my troubles.
I first tried the 'D80210B_00.kdz' file. It installed in full, I did a hard reset (power button + volume down) and the phone is stuck on the LG logo...
I tried installing the TOT method outlined in the second half of the first post linked above to no avail (I would get a failure - though I can't remember since it was many hours ago - I've been trying for a while ).
So I tried (in questionable wisdom) the 'Europe Open D80210A_00.kdz' file. Powered the phone down, held the volume up button and connected the USB cable, installed in full, did a hard reset (power button + volume down) and the phone is stuck on the LG logo...
So now I tried booting into download mode (phone powered down completely, hold volume up button, and connect USB cable) and the phone is just stuck in the LG logo. I no longer see the blue dots.
The what I know:
- The phone does show up in my 'Ports' still. Just not showing the download mode on the screen
- LG Support Tool still recognizes it as the LGD80210B
- I can get into Hard Reset and after confirming twice, it doesn't progress any further than the LG logo
- I can press both the up and down volume buttons and get into the 'Hardware Key Control Mode'
The phone has not been rooted.
I'm currently in the process of downloading ubuntu and running it on virtualbox on my desktop to try the below.
http://forum.xda-developers.com/showthread.php?t=2582142
I'm getting pretty desperate and am in need of guidance.
What started as helping the gf out with her phone has gone south pretty quick. Sigh... I hope we're not SoL...
Any help or guidance would be most appreciated. I am pretty noob at working on phones (at least anything other than 'routine' flashing updates).
Bump for help.
I have exactly the same problem, see my recent posts. Let me know if you find anything, I have tried everything.
http://forum.xda-developers.com/lg-g2/help/lg-g2-touchscreen-problem-fix-t2954386
try this? many, maaaaany problem lg g2 - remarkered at&t d800 to d802+official update. In my contry (Russia) many people has bought on Aliexpress or Ebay LG G802 remarkered and have this problem =(
Thank you shalunawap but I do not feel comfortable opening my phone. I need a software only solution. I bought my LG G2 on ebay as well, says it is an 802, maybe it is also a fake like you say.
---------- Post added at 01:17 AM ---------- Previous post was at 01:10 AM ----------
http://forum.xda-developers.com/lg-g...m-fix-t2954386
try this? many, maaaaany problem lg g2 - remarkered at&t d800 to d802+official update. In my contry (Russia) many people has bought on Aliexpress or Ebay LG G802 remarkered and have this problem =(
Click to expand...
Click to collapse
If these phones are really D800 can we flash a D800 kdz to fix them?
Hello everyone,
So I basically made a noob mistake. I had a custom recovery installed on my d802 and I opted to update the software via the LG apps. Now I am stuck at the LG logo on start-up. Normally this wouldn't bother me so much, but the problem is when I try to flash the original firmware with the flash tool. I have looked everywhere and haven't found a proper answer (forgive me if I missed a thread).
The problem is that I get an error saying your phone is disconnected when I'm pretty sure its not, and the phone screen displays "fastboot: processing commands". I have tried a different usb cable, a different pc with different version of windows. But unlucky so far.
Apart from this though, I was wondering if I could flash the Italy lollipop KDZ? I am in Germany and since I have the same model number (D802) I might as well give it a try. What are your thoughts?
Any help from you guys is highly appreciated.
alimzia said:
Hello everyone,
So I basically made a noob mistake. I had a custom recovery installed on my d802 and I opted to update the software via the LG apps. Now I am stuck at the LG logo on start-up. Normally this wouldn't bother me so much, but the problem is when I try to flash the original firmware with the flash tool. I have looked everywhere and haven't found a proper answer (forgive me if I missed a thread).
The problem is that I get an error saying your phone is disconnected when I'm pretty sure its not, and the phone screen displays "fastboot: processing commands". I have tried a different usb cable, a different pc with different version of windows. But unlucky so far.
Apart from this though, I was wondering if I could flash the Italy lollipop KDZ? I am in Germany and since I have the same model number (D802) I might as well give it a try. What are your thoughts?
Any help from you guys is highly appreciated.
Click to expand...
Click to collapse
Hi!
Yes, I'm pretty sure you can flash the Italy .kdz, 'cause it's correspond, basically, to the open version. I think there is some bloatwares, but they can be remove by root. you can even flash the spanish .kdz, but there is vodafone's bloatwares inside.
But if you're stuck in fastboot, I don't know if you can access to download mode. Can you describe actual state or your phone? Do you have access to recovery? Download Mode? Can you boot?
casual_kikoo said:
Hi!
Yes, I'm pretty sure you can flash the Italy .kdz, 'cause it's correspond, basically, to the open version. I think there is some bloatwares, but they can be remove by root. you can even flash the spanish .kdz, but there is vodafone's bloatwares inside.
But if you're stuck in fastboot, I don't know if you can access to download mode. Can you describe actual state or your phone? Do you have access to recovery? Download Mode? Can you boot?
Click to expand...
Click to collapse
Whenever I try to move into download mode it automatically takes me to fastboot. I cant access recovery or hard reset. But yes the lg logo does come up and thats all, it evens goes as far as the second time the logo comes up and the leds come on. But thats about it. It shows download mode for a little while and then automatically goes into fastboot.
Thats all I have right now.
Well this is not pretty. I just realised my phone isn't getting into download mode. I was under the impression that getting into fastboot when connecting phone to pc is the normal case for everyone. But im supposed to get into download mode rather than fastboot, eh?
Now i'm really out of clues. Appreciate your help devs!
Hey Guys,
Hoping someone can help me out here. I've got a friend's LG G2 and I'm trying to help him get it working. When I first got the device, it just booted to a black screen and when plugged into Ubuntu, it would show 15 or so drives that were unable to mount. I followed a guide to fix through Ubuntu and eventually got it to boot to where it would show a black screen with small white text indicating it was in fastboot mode. In fastboot mode, I followed this guide: https://www.youtube.com/watch?v=YEqEE9Qb8Sk and eventually got it to boot showing the LG Screen. I am able to get it into Download Mode and Recovery mode (but performing the hard reset doesn't work, as when the Android Man screen loads up with the progress bar underneath it stays on the screen for about 15 seconds before restarting and staying at the LG logo screen. No matter which Tot file for the D800 I flash through LG Flash Tool, it fails after about 3 seconds stating Cross DL (850) to (800). He had tried to use an G3 Rom on the device, which is what bricked it in the first place. I've noticed that the device is showing a blank IMEI in the flash tool as well. I've also tried using the DLL posted in @hyelton 's guide (LGUP_8974.dll) and it still gives me that same error.
Hoping someone here might have an idea of what I can try next to get this thing working again.
Thanks!
Mark
Fixed
All right guys. After much painstaking searching, I've finally found a solution, thanks to THIS REDDIT THREAD. I used a hex editor to modify the first line mentioning "D800" in the TOT file that is provided along with the link to the YouTube video in my OP, changing it to "D850." I used Hex Editor Neo to do this. This should work with any LG G2 that has had incorrect firmware flashed on it when you are getting an error of CrossDL from the LG Flash Tool.
Hello all,
usually i deal with my problems by searching the forum, though this time i am really worried as i cant find anything to my help.
You see something went bad with the screen and because the phone is rooted, i cant get it fixed (it is still in warranty), nor can i use it (the touch sucks).
So i am trying to get it unrooted.
So i have downloaded LG mobile support tool and the drivers, i enter the phone to download mode and nothing happens. i get all the time errors. Also, in the lg mobile support tool, i see a software update. Should i do it? I cant though because the start upgrade button is greyed out, and the "LGD802" sign on the left pane is flushing like its trying to verify my g2. Also, should i wait for like 10 minutes or so when i enter download mode for the bar seen at the phone to be completed before the whole process? Lastly, the most of times the lg mobile support tool crashes on the pc.
Please help me folks... :/
spirios1992 said:
Hello all,
usually i deal with my problems by searching the forum, though this time i am really worried as i cant find anything to my help.
You see something went bad with the screen and because the phone is rooted, i cant get it fixed (it is still in warranty), nor can i use it (the touch sucks).
So i am trying to get it unrooted.
So i have downloaded LG mobile support tool and the drivers, i enter the phone to download mode and nothing happens. i get all the time errors. Also, in the lg mobile support tool, i see a software update. Should i do it? I cant though because the start upgrade button is greyed out, and the "LGD802" sign on the left pane is flushing like its trying to verify my g2. Also, should i wait for like 10 minutes or so when i enter download mode for the bar seen at the phone to be completed before the whole process? Lastly, the most of times the lg mobile support tool crashes on the pc.
Please help me folks... :/
Click to expand...
Click to collapse
Where did you buy it, it sounds like the symptoms of a frankenphone. There is a post about it, some sellers flash d802 firmware on a d800 and it causes similar problems with screen, IDK about the LG mobile flash tool.
.
3r4s3r said:
Where did you buy it, it sounds like the symptoms of a frankenphone. There is a post about it, some sellers flash d802 firmware on a d800 and it causes similar problems with screen, IDK about the LG mobile flash tool.
.
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Click to collapse
I bought it 1 year ago, although i immediately flashed cloudy's rom. i cant understand though why every now and then the screen becomes unusable.
spirios1992 said:
I bought it 1 year ago, although i immediately flashed cloudy's rom. i cant understand though why every now and then the screen becomes unusable.
Click to expand...
Click to collapse
If you are brave enough you could try taking it apart and swabbing all the conections, I don't know if that would help but some people say it helps them. And the screen could just be faulty, you never no, before I took it apart I would try reflashing rom, doing the stock touch firmware update thing, then if it still don't work try flashing a kdz for the model number physically inside your phone not the one in the system info, and then I would take it fully apart, and put it back together then if it don't work, replace the screen.
the thing is i cant really interact with the screen to reflash the rom, its inresponsive. and my lg mobile support tool randomly crashes i hook my phone up the pc and it starts the download drivers part
spirios1992 said:
the thing is i cant really interact with the screen to reflash the rom, its inresponsive. and my lg mobile support tool randomly crashes i hook my phone up the pc and it starts the download drivers part
Click to expand...
Click to collapse
Try a different computer, you could use a USB otg cable to hook a mouse up to your phone if your having issues with touch screen to reset it.
try in different pc and differenrt dll