Hotmail app keeps saying wrong password - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

The market application lets me install apps just fine. On first use I could sync my contacts and also the email app was working just fine, I could send emails and read them with no problems.
Now every time I open the hotmail app it keeps on saying that I entered a wrong password, even if the password is absolutely correct (triple-checked by logging in manually via browser app and PC browser). The "e-mail and accounts" section in settings also has an orange "warning" text written under the Windows Live account. Trying to login from there fails as well. Probably syncing fails as well, but I haven't tried yet.
<< can't embed image, please see attachment "Screenshot (2)" >>
Every time I log in it seems it has gone well, gets me to the emails screen (with all my old emails shown correctly) and then suddenly bumps me back to the login screen with the wrong password error:
<< can't embed image, please see attachment "Screenshot" >>
If I press the back button it will bring me to the emails screen, but I cannot sync emails anymore, nor send emails and everything.
I have already tried the LEO Advanced option "Live ID switch", it lets me insert the login details from scratch but the result then is the same.
Can anyone help me please?

Related

email bug

I am having a problem with the email app, and wonder if anyone has seen this or can suggest a solution.
When I open the app to add an email account, I get a window which (patronizingly) explains how I will be done in 2 easy steps; I hit Next; I get a window asking for url and password ECXEPT this time the Next box is grayed out. I can't hit Next! There is also a "Manual Setup" button next to the Next button but it is also gray and I cannot press it either. My only option is to escape. I reset to factory settings. Same problem. There must be a defect in my factory settings? Is this a symptom of a bigger problem? Can I fix this, or download a fresh copy? How do I check email?
thanks to anyone who can solve this riddle,
alphanzo
have you tried entering your email and password?
yeah its not URL is email you put in.And the email app sucks anyways. go to market place and download k-9. Its much better, with the same type of easy setup.
Of course I've tried that. For instance, I type: mail.pas.rochester.edu. and [password], still nothing. And why would "manual setup" also not work? I don't want load my phone with redundant apps, and iif this one is not working how do I know there isn't a greater problem?
Its not asking for a url or your email server ip. Its asking for your actual email address. ie [email protected]ter.edu or whatever it may be.
Reply
What type of email are you trying to set up? I had the same problem when trying to set up my hotmail account. It wont accept much except gmail, i think?
it accepts most pop3/imap style email boxes
E-mail configuration on G1
Hi friends,
I have another problem with e-mail (POP3/IMAP) application on G1.
Everything's working fine except the e-mail automatic checking (that could be set up on some period of time) and deleting messages from the server.
1. Automatic checking (for POP3 or IMAP settings) is not working - don't know why... So, I have to check e-mail manually by clicking in Inbox or using refresh button
2. Deleting messages (for POP3 settings) is not working at all. Even if it is set up to delete messages from the server and message is deleted - it is going to Trash folder, then if it is deleted from Trash and refreshed it is still existing on the server and in the Trash folder on G1. I really don't know how to get it working... I have tried a few settings and it is not removing messages from the server at all.
Is anybody have it working? Thanks in advance for any help!
Regards.
Zencooler
It is the same for me using [email protected] with the correct password, just keeps saying that the username or password is wrong, which it isnt.

Pop email not being downloaded after marking for download

Hey there, got my HD 2 yesterday, set up most software and am a happy camper. Until I tried downloading the rest of an email that I received.
I mark it for download and it just doesn't.
No matter if i connect through GSM/3G/Wifi. It does download new messages, but does not download attachments or the rest of the message.
Standard Pop3 email,, not outlook, imap or exchange. The full mails remain on the server for 10 days, so they are still on the server (i checked).
Do you guys know if there is a log file somewhere that might give me clues? Any ideas?
I will delete the mail account and set it up anew now. Will post if it fixes it.
Thankfull for any hints.
Fixed
Ok, this is weird. I just reviewed the account settings and found they had changed, the pop Username in particular. I can't remember changing it, since i had entered it correctly since i did receive the truncated mails properly in the first place...
Odd.
Bug found!
Ok, here's how it goes down. DO NOT GO BACK INTO ACCOUNT SETTINGS FROM THE SENSE EMAIL TAB.
It will replace the Username with the part before the @sign from the email address. So if your email is [email protected] but your username is username.popmail, it will automatically replace username.popmail by who.ever
Go through INBOX>MENU>TOOLS>OPTIONS to change your settings, they will be permanent there (as you end up in WinMo UI there).
This is anoying since you have to re-enter your pop login after you mistype MENU>SEND/RECEIVE from the Sense tab cause ACCOUNT SETTINGS is right next to it...

Gmail not working

I don't know if this a problem with gmail its self or my phone but gmails keep getting stuck in out box and not sending and when deleting read emails they somehow reappear in my inbox as if I didn't delete them.
Sometimes I can't view all my emails, it says ( 1 ) for example but it won't show it no matter how many times i refresh. I have my gmail account synced with SE sync and I'm really puzzled to why this is happening. Anyone else got the same?
Iv tried doing a master reset twice this week on the phone ( x10i with latest fw r2ba26 rooted ) and this has not helped.
Sent from my X10i using XDA App
I had the same problems and I found out eventually what has been causing them.
I will try to explain, but keep in mind, my english are not perfect!
So, Gmail works via the Google Cloud, which means that you need to be constantly connected to the internet so that you can get notification and/or send mails. Under Settings>Synchronisation the Gmail should be ticked in order for that to work.
However, if you don't want to use the cloud thing (untick the Gmail option), you can still use Gmail.
But in that case, you need to manually ask Gmail to connect to the internet.
So, after composing a mail and hitting Send, you need to press the Menu button and choose Refresh. That way your mail will be sent.
The same applies when you delete an email. You need to hit Refresh for that too.
Also, after reading an email, you should hit Refresh in order for it to be marked are read.
As for the "unread" mails that don't show up, sometimes they "get stuck" in the cloud and not marked as read, after you have actually opened them.
If you open Gmail on your PC, or on your phone's browser, you will see the mail that hasn't been marked as read.
Hope I helped!
I understand what you are saying, your english is fine The thing is i do have gmail sync turned on within the settings and even if i keep pressing refresh nothing happens about the ones which i delete or have read, makes absolutly no differnce apart from anything i deleted will come up as unread again.
I have just reflashed my phone with SEUS and 'repaired' so we'll see if that helps.
Thanks for the quick reply by the way
While googling your issue, I came across this interesting discussion, take a look!
And to save you a little time from reading, someone said that this solved the problem:
I was final able to fix this by doing the following:
Settings>Applications>Manage applications>All>
Then scroll down to 'Gmail' and select it
Then select 'Clear Data'
When you next open Gmail it will re-sync your mail. It cleared up my problem. This wipes out all of your Gmail settings, so you will need to set up your ringtone and notification options if you had made any customizations.
Click to expand...
Click to collapse
Thanks very much I have just finished flashing and have set up everything how it was before. I shall do that now.
Thank god for titanium back up lol

Push Email - Noob question, sorry

If I want to have push email for my main gmail account do I have to set it up as an Exchange account?
The shortest poll interval I see for any other (ie pop etc) account type is 5min
If then (to preserve battery etc) I want to switch from push to interval email is there any "harm" in using an exchange account-type for a gmail account?
My phone already syncs contacts/market etc with the main account that I have as the exchange account but want to understand the situation a little better
GGGrrrrr! This morning all 4 email settings (1 x echange gmail; 1 x pop3/imap gmail; 2x hotmail) appear to have been deleted from the HTC Mail App.
I cannot add the Exchange on in again as it tells me this account has already been setup.
I tried to delete it from the Account/Sync in Settings but even after saying it is deleting it is still there [albeit syncing nothing].
Anyone suggest how I can sort this? For the time being I have added the main account as a normal gmail account [except of course now it preferentially comes via the Gmail App first!]
No idea why you lost your email settings, I personally would blame Steve Jobs.
In relation to your other issue, I don't really see the point in creating an Exchange account to sync your Gmail account (two pushes will drain your battery faster than just one).
In Settings > Accounts & Sync > Gmail you can set the sync interval for your Gmail account.
Thanks
How can I delete the Exchange account then?
As stated I have tried to get rid of it using the "remove account" in the Settings/Sync area but it is still there.....
Actually I have just googled it and it seems I might been to do a "factory reset" (ie start the build all over again) to get rid of it.
What I need to do first is find out if there is any way to backup my Apps (and their settings - my son would not forgive me for deleting his Angry birds pregress!)
Will search but any tips gratefully received!
No... don't factory reset.
I know you have tried this already but...
Just try again to remove the account via Settings > Accounts and Sync then select your account then look at the bottom of the screen. Do you see 'Remove Account'?
Click it
If not, go to your email program, select the account you want to delete and go into Account Settings and try and delete it from there.
Sorry I wasn't clear
I did do exactly as you said to remove the account: clicking on it in the sync settings and pressing remove (I get the warning abot losing all calendar etc etc)
I did that multiple times.
I even rebooting after doing it (as it was still there) but it is still there and still apparently syncing (green circle still there) even though all sync options were unticked.
If I click on the account (where it gives the option to adjust settings) it justs says error the Mail app has returned an error and asks me to force close (every time)
In the Main app it is not in the Accounts screen do I can't delete it from there (even though when I try to add it again it tells me error the server says this account already exists)
Hence my frustration (over a small matter I grant you but small matters can bev very irritating!)
In that case all I can suggest is:
Make sure that the account in question is not set as default (just in case this prevents you from deleting it). Choose another account and set it as default. Then try deleting.
Failing that, try going into the account settings and delete each of the individual fields and resave the 'blank' account (assuming it allows you - probably won't). If it does, then try to delete it.
I've just tried deleting my account and it worked fine.
As a last ditch attempt, if you have 'Titanium Backup', you could backup the application and data relating to Angry Birds and reinstall it following your hard reset or whatever.
PS Whenever I hard reset, bugger all happens.
I really appreciate your continued help.
Yep sadly it WAS set as the default account but I did make the gmail (non-exchange) account the default account and try again but no difference.
If I can't find any other way I was planning to just delete the data.img file and let it rebuild it but first backup the games files and figured that would reset everything.
I could then restore from Titanium [I have a horrible feeling it will go pear-shaped!]
It would be a PITA to have to d/l all the apps again but even more irritating for the kids to lose their hard-fought game-saves!
In the meantime I got so hacked-off with it all that I have booted back into WinMo!
Ok, we're getting desperate/funky now. Try this...
Make a copy of your data.img.
Boot into Android.
Settings > Applications > Manage Applications > All Applications and select email.apk
When that opens click on the clear data and clear cache (if they are not greyed out).
Go back into email and see if that has cleared them?
If so, hoo'bloody'ray and reset your email accounts.

Samsung e-maiil app says refreshing when opened but doesn't actually download mail?

Hi All
I've got the samsung e-mail app set up for my exchange active sync account and everything is working as it should. However, I have noticed that if you open the samsung e-mail application from a shortcut it says refreshing at the bottom of the screen but no mail is actually transferred until you go to menu and select refresh. It then says refreshing at the bottom of the screen and your new mail is downloaded.
Has anyone else noticed this and is there any way to fix this so that the mail will start downloading when you open the app (or knows what the app is doing when it says 'refreshing' and it isn't actually doing anything?)
Many thanks
Spud
PS apologies for the typo in the message header!
Mine doesn't even load even if I refresh it manually and that damn circle keeps circling!!! (Not always, but many times)
Op, the refreshing on start up is synching up your screen view with the little mail database on the phone (that is in turn updated by android auto sync process if auto sync is enabled).
The refresh in the menu is actually going to servers to grab new mail.

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