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Hi everyone. I have a problem that makes NO sense at all - but it's still a problem. Here goes:
As per recommendation of a number of people around here, and because I do not have a data plan, I have had two APNs for a while now: one was the real orange UK apn I use (let's call this "real") and the other, named "null" was empty (let's call this "fake"), so that I could switch between them and avoid paying most of the time. This worked perfectly up to...
The day I received an sms (perhaps mms? not sure) from 1550. As far as I know that's the number Orange UK spams its users from. There was the text "RockCorps" and a very small attachment (15kb I think). I accidentally pressed the "download" button but did cancel right after. I'm not sure if anything downloaded at all, but I didn't actually notice anything different, except...
My data connection was suddenly on. I could see the GPRS icon, and NetSentry also reported transmitted data. I checked the apn selection screen, which confirmed that my apn was still set to the fake one. But data was being transmitted!
So while I am using a fake, blank APN, gprs goes on and off as it pleases and transmits data.
I find this very alarming (and costly). I have tried to fix the issue by:
*selecting only 2G networks (to be safe)
*turning off always on mobile data
*turning off pretty much any phone setting that have to do w/ mobile data/GPRS.
*deleting ALL apns and re-creating them
*restoring apn list to blank factory setting and then reentering both apns.
NOTHING has worked. The phone still acts as if I have the real apn selected although the fake one is selected.
The ONLY method I've found so far for the phone to stop rogue GPRSing is to delete the real APN from the list. But whenever I add it again, without selecting it, the phone exhibits the same behaviour I describe above.
I'm clueless and a bit worried here. This is not making any sense, and the exact same settings I'm using now were working perfectly exactly up to the minute I opened the aforementioned message. Can anyone please help?
---further phone info----
HTC Magic, w/ cupcake, bought in Greece fully unlocked, with NO settings/added applications added by the carrier. NOT rooted.
Using it in the UK, on Orange mobile pay-as-you-go.
I had to enter mobile data settings myself: only entered GPRS apn (I'm not sure if that's a choice or up to the provider, but I've never seen any edge/3g icons up there).
cant anyone help me out with this? i went through the AT&T fuze tutorial online yet it still cant connect.
i dont think its because my device is a -82 vs the newer -85 is it? i got this phone with the understanding that the -82 will work but not at full 3g speed. thanks!
ive downloaded/installed the proxy patch 2.1 and att wat medianet and mms cabs...to no avail
Is the phone running a stock HTC ROM? If so, just run the HTC Connection Setup Wizard from Start -> Settings -> Connections. It will detect your AT&T SIM, and configure the MEdia Net connection correctly.
Oh, and moving out of ROM Development.
yea i have that set with wap.cingular access point and it cant connect still....no usernames or passwords or domains.
this page to be exact
http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&solutionId=KB95893
got up to the proxy part since there is no proxy program thing my t8282
b-16707 said:
yea i have that set with wap.cingular access point and it cant connect still....no usernames or passwords or domains.
Click to expand...
Click to collapse
When you look at the advanced setting of the connection it created, make sure that under Proxy Settings only "This network connects to the Internet" is checked. "This network uses a proxy server to connect to the Internet" should be unchecked.
I've used the T8282 on ATT and am currently using T8285. Both worked without a problem. Is the phone detecting your sim card? Is ATT network set-up, but your just showing now service? Look at your phone settings and check to see if a band has been selected ie GSM 1900/2100, auto etc. I don't recall the stock rom as well, haven't used it in 6 months, but if I recall, go to settings tab in manila, select the phone, wifi, internet etc. option, then select phone. You should find an option that says change band. Select it and see what band your phone is set to. If anything, check auto, and see what happens.
NotATreoFan said:
When you look at the advanced setting of the connection it created, make sure that under Proxy Settings only "This network connects to the Internet" is checked. "This network uses a proxy server to connect to the Internet" should be unchecked.
Click to expand...
Click to collapse
yes those are done.
Sean3 said:
I've used the T8282 on ATT and am currently using T8285. Both worked without a problem. Is the phone detecting your sim card? Is ATT network set-up, but your just showing now service? Look at your phone settings and check to see if a band has been selected ie GSM 1900/2100, auto etc. I don't recall the stock rom as well, haven't used it in 6 months, but if I recall, go to settings tab in manila, select the phone, wifi, internet etc. option, then select phone. You should find an option that says change band. Select it and see what band your phone is set to. If anything, check auto, and see what happens.
Click to expand...
Click to collapse
if it doesnt detect the sim card i wouldnt be able to call right? i can call. phone functions fine (cant send txt messages though for some reason but can receive).
im looking under settings > phone
Current network: AT&T Wireless
network selection: automatic
band: both network and GSM/UMTS set to auto
Did you say above that there was no username or password set in the settings->connections->connections? In other words the required username and Pass of Medianet?
yes those fields are left blank as per atts support page i linked
Go ahead and select "manage connections" under Media Net. On the next screen choose edit and go through until you can add the user and pass
All caps
Username: [email protected]
Pass: CINGULAR1
I had to fill these in manually when I first received my T8285. My data worked thereafter.
You're configuring your unlocked HD via the set up of a carrier based ATT Fuze. I think may be some of the problem. I configured the settings on mine seemingly a hundred times, but never in the manner suggested by the linked support page.
yea i was reading that and just checked this thread
http://forum.xda-developers.com/showthread.php?t=447648
and did what you said....no luck
tried [email protected] and [email protected] too
this is stupid. haha shoudltn be this hard. thanks for all the support, i appreciate it
lady at att did say this plan took effective 1.5 weeks ago so even though i called in today to change my plan to a data one...it should be working...
probably be easier if i could screenshot my phone....
Mine is [email protected]. Out of curiosity, did you input it in "all caps"?
yep tried:
[email protected]
[email protected]
[email protected]
[email protected]
my sim card is really old...can that be a problem??
phone should be "dialing" wap.cingular correct?
i wonder if there are problems with my phone because i cant send text messages either and if i go to settings > phone > services tab > voice mail and text messages.... it cant get any info from the network...
Yes indeed. Mine is two years old. Some that still have the cingular card have had issues. I guess the quickest way to find out is pop someone else's sim in to see if it configures your setting properly. When you go through set up initially, your ATT settings should be populated automatically. I'd like to see you get this working.
well my sim card is way beyond that. it was before att changed their name to cingular (and apparently back to att again now). got it when i got the sony ericsson t610 when it was first released...2003???
i wonder if this truly is the problem and i wonder if i take it into a store will they help me out since i have an unsupported phone.
phone when i got it new was able to call right away when i first got it and first popped in this oldie sim...so as far as settings are concerned, its working in that aspect
A sim that old could most certainly be the problem. ATT should support you. If it's the sim, then it's a service related issue and not an issue with the device. It may be that you just run by att and have them pop one of theirs' in and see. Another thought, after inputing the username and Pass, are you soft resetting?
I've used this cab on some devices (e.g. xperia) to get the AT&T data to work.
http://forum.xda-developers.com/attachment.php?attachmentid=67434&d=1201326345
see if that helps for you. I believe it's designed for the Tilt but shouldn't do any harm on your HD...
ok i finally figured this out after going to the att store. it turns out it was indeed my sim card that was keeping me from sending text messages (back in this old thread i started http://forum.xda-developers.com/showthread.php?t=515288&highlight=send+text+messages).
the online issue was due to 2 things. the att lady told me she had added a data plan but turns out when i went to the store the dude there checked and there was no data plan. second was again because of the old sim card.
my sim card was from back in the days of the sony ericsson t610 back in 2003 before att became cingular (and now back to att again).
so hopefully this thread can be future reference for others that may have trouble with their blackstone! woohoo!! i am connected now. feels good to have internet everywhere i go.
HTC 8X/8S
HUAWEI W1
Confirmed brick after 8.1 developer update with CDMA network.
Lumia 822 Verizon
Confirmed no problem if you use GSM/WCDMA.
If you have already bricked your phone, try this:
1.Power down phone by pressing Power button.
2.Press Power button and Volume +/- button at the same time, phone will go to flash mode.
3.Press Camera button for 5 seconds to power off your phone.
4.insert a GSM/WCDMA SIM card in your phone and turn on phone.
It seems that 8.1 not compatible with CDMA SIM card.
reker said:
HTC 8X/8S
HUAWEI W1
Confirmed brick after 8.1 developer update with CDMA network.
Lumia 822 Verizon
Confirmed no problem if you use GSM/WCDMA.
If you have already bricked your phone, try this:
1.Power down phone by pressing Power button.
2.Press Power button and Volume +/- button at the same time, phone will go to flash mode.
3.Press Camera button for 5 seconds to power off your phone.
4.insert a GSM/WCDMA SIM card in your phone and turn on phone.
It seems that 8.1 not compatible with CDMA SIM card.
Click to expand...
Click to collapse
I have it on my htc 8xt and its working fine. Well I am having lockscreen issues but the network is working fine for me on sprint.
starsoccer9 said:
I have it on my htc 8xt and its working fine. Well I am having lockscreen issues but the network is working fine for me on sprint.
Click to expand...
Click to collapse
the problem with me no wifi
no mobile data
That is so far from something you could call a "brick" it's not funny. "Brick" means un-recoverable. If you can "un-brick" something without diassembling it or at least using hardware a normal user couldn't have access to, it's not a brick!
Also, has anybody else actually had this problem? A few people seem to indicate that they have *not*...
No problems what-so-ever updating and running on my Odyssey...other than taking forever to download and install.
Working fine in my Lumia Icon from Verizon.
No cellular data after hard reset
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
GoodDayToDie said:
That is so far from something you could call a "brick" it's not funny. "Brick" means un-recoverable. If you can "un-brick" something without diassembling it or at least using hardware a normal user couldn't have access to, it's not a brick!
Also, has anybody else actually had this problem? A few people seem to indicate that they have *not*...
Click to expand...
Click to collapse
HTC confirmed this yesterday, they awared the problem and contacting with MS. Announcement by HTC China
The problem covered both HTC 8s(A620D) and 8x(C620d)
8X/8S have similar but more serious problem with gdr1 - gdr2 upgrade last year, even can't boot into SPL.
By the way, to normal users, if their phone turn into black screen and can't boot, it's a brick. No one will care about if it's a real brick, what they know is: I can't use my phone, it's not working, just like a brick.
fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
i got the same issue with my ativ s.
everything works except mobile data.
is there some settings i can try since i didnt do a hard reset but the normal reset from the phones "about" menu.
my network is WIND greece.
fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
No need to apologize for the novel! I did the SAME exact thing as you (except I hard resetted via settings > about > more info > reset your phone). Luckily I know my MSL, and have my MSID handy. I wiped my settings by doing ##72786# and selecting ok twice. I rebooted my phone manually and then went to the 'activate my device' app in settings. It did what looked like a profile update and it said my phone was successfully activated with my phone number listed.
I can browse the web on Sprint's network, make/receive calls and send/receive texts. The only thing I can't figure out to fix is MMS. I can't get or send picture mail, group texts or any kind of MMS at all.
I've managed to get my coworkers settings from his ATIV S Neo but I can't figure out how to edit them on my phone. Going into ##3282# doesn't let me edit things that deeply.
From what I've heard on other forums is that we're basically SOL unless Sprint releases their firmware updates and their release of 8.1 soon (which they have confirmed they will do this summer).
I figured from the get go when this started yesterday that this 8.1 release doesn't seem to properly support CDMA and judging by how many people have this issue, I was correct. Microsoft really needs to work better on the CDMA side of things.
fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
I saw your reply to my thread for the same issue. I did some research on WP Central and found another thread where someone was having the same issue with an Ativ S and the solution was to manually enter the APN information. I don't know what the APN info is for Sprint, but when I checked it on my phone it was blank. It seems like a safe bet that updating that info would fix the issue.
---------- Post added at 04:01 PM ---------- Previous post was at 03:40 PM ----------
iknowsingh said:
No need to apologize for the novel! I did the SAME exact thing as you (except I hard resetted via settings > about > more info > reset your phone). Luckily I know my MSL, and have my MSID handy. I wiped my settings by doing ##72786# and selecting ok twice. I rebooted my phone manually and then went to the 'activate my device' app in settings. It did what looked like a profile update and it said my phone was successfully activated with my phone number listed.
I can browse the web on Sprint's network, make/receive calls and send/receive texts. The only thing I can't figure out to fix is MMS. I can't get or send picture mail, group texts or any kind of MMS at all.
I've managed to get my coworkers settings from his ATIV S Neo but I can't figure out how to edit them on my phone. Going into ##3282# doesn't let me edit things that deeply.
From what I've heard on other forums is that we're basically SOL unless Sprint releases their firmware updates and their release of 8.1 soon (which they have confirmed they will do this summer).
I figured from the get go when this started yesterday that this 8.1 release doesn't seem to properly support CDMA and judging by how many people have this issue, I was correct. Microsoft really needs to work better on the CDMA side of things.
Click to expand...
Click to collapse
Would you be willing to post the settings? I am guessing that the issue may be partially related to APN settings being missing under Settings, Cellular+SIM, SIM settings. I read a post by someone on another forum who had the same data issues but fixed them by entering the APN information for his carrier. I've tried a couple of different APN settings that I've found out on the web for Sprint, but I'm not sure they are accurate. All I know is that they were missing when I checked them on my phone.
i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.
Would you be willing to post the settings? I am guessing that the issue may be partially related to APN settings being missing under Settings, Cellular+SIM, SIM settings. I read a post by someone on another forum who had the same data issues but fixed them by entering the APN information for his carrier. I've tried a couple of different APN settings that I've found out on the web for Sprint, but I'm not sure they are accurate. All I know is that they were missing when I checked them on my phone.
Click to expand...
Click to collapse
I would not mind at all! I went into ##3282# on his phone, selected 'view' then 'others' then 'MMSC URL' . The two pictures are attached, the order of the settings begins with the picture that says '[email protected]'. The second pic is literally a continuation as it starts right where the first picture ends (I scrolled neatly!)
I've been trying to find the correct Sprint APN settings around the web, and a lot of sites have similar settings as options but either Windows Phone doesn't have enough fields for the settings, and the fact that in the APN settings on 8.1, it doesn't let me change the authentication type.
I noted on my coworker's ATIV S Neo that in his 'cellular+SIM' section, he doesn't have options to input APN like I do... the hard reset must've kicked the CDMA stuff in our phones to the curb.
fatdata said:
i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.
Click to expand...
Click to collapse
Would you mind posting the APN settings you used? That would be appreciated... I've tried going to various sites but wasn't sure what was the correct ones.
iknowsingh said:
Would you mind posting the APN settings you used? That would be appreciated... I've tried going to various sites but wasn't sure what was the correct ones.
Click to expand...
Click to collapse
they are for greek providrs though... I think you need to find the ones for your provider.
note: i just used the GPRS APN address for wind (my provider) and it worked the rest seemed to not make any diference
VODAFONE
GPRS APN: - internet.vodafone.gr ή webonly.vodafone.gr
Username: - {κενό}
Password: - {κενό}
MCC=202
MNC=05
APN type=default
DNS: - 213.249.17.10, 213.249.17.11
WIND
GPRS APN: - gnet.b-online.gr ή gint.b-online.gr
Username: - {κενό}
Password: - {κενό}
MCC=202
MNC=10
APN type=default
DNS: - 212.152.79.19, 212.152.79.20
fatdata said:
they are for greek providrs though... I think you need to find the ones for your provider.
note: i just used the GPRS APN address and it worked the rest seemed to not make any diference
Click to expand...
Click to collapse
Ahhhh, Vodafone... I assumed you were a Sprint brethren... I appreciate your post nonetheless! Thank you, sir. Now to continue the hunt for correct Sprint settings -_-
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
fgr said:
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
Click to expand...
Click to collapse
I actually work for a Sprint store (non service/repair location) and I don't have TEP. I actually DO have an upgrade available since I bought the ATIV S Neo off-contract. I wouldn't mind using my upgrade on another ATIV S Neo... and whatever Windows Phones Sprint gets in the future, I'll have to buy off contract (which is nothing new to me lol).
I could technically add TEP to my line and wait a few days then do an advanced exchange at a local repair center but I'll most likely get a refurb as most of them are. I'd rather a brand new device
So I'm currently debating using my upgrade...
fgr said:
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
Click to expand...
Click to collapse
Did you mention the update to 8.1 or did you just play dumb? I am thinking I am going to have to do the same thing as you but I don't want to walk in there and tell them that I did the update and have them tell me I'm SOL.
ZogJones said:
Did you mention the update to 8.1 or did you just play dumb? I am thinking I am going to have to do the same thing as you but I don't want to walk in there and tell them that I did the update and have them tell me I'm SOL.
Click to expand...
Click to collapse
I was completely honest, gave them the whole story from start to finish. Even pointed out some of the cool features of 8.1 :laugh:
If this was the new Galaxy they might have given me a hard time, who knows.
My very first post but a long time reader!
Somewhere along the way I lost LTE / 4G. It shows only 3G. Since I am almost always on WiFi, I just recently noticed it. I am on NI2 and 12.6 of OtimalROM. I am in a known 4G area as two other phones in my house are showing 4G - one is another S5. I have tried swapping SIM cards and it made no difference.
Under About / Status - it shows the following:
- Network: Verizon Wireless
- Mobile Network Type: eHRPD
- Service State: In Service
- Roaming: Not Roaming
- Mobile Network State: Connected
- MIN, PRL Version, ERI Version, IMEI, IMEISV, ICCID all have information in it.
When I type *#0011#, I get:
- No Service
- NETWORK: UNBLOCK
- IMEI Certi: PASS, 1
- Unknown
I have tried installing another ROM, ODIN an earlier version of the modem - without luck.
Any suggestions on how to get 4G back?
Not sure if this helps but I tried something I had not tried before. I went into ServiceMode (*#0011#) and then placed the phone in airplane mode and then turned it back on while watching what would happen. This is what I observed...
1. https://www.dropbox.com/s/xnikrs6lmnk1x0d/1.png?dl=0
2. https://www.dropbox.com/s/60c3qv7rtckqdx7/2.png?dl=0
3. https://www.dropbox.com/s/c57ibulvhl64g6l/3.png?dl=0
#1 occurs as soon as I turn off airplane mode
#2 occurs about a second before #3 appears
The other s5 in my home belongs to my spouse and is not rooted so I can't see what her ServiceMode settings are. I can see that her Mobile network type is LTE while mine says eHRPD.
Thanks again for any help.
I also have this problem, nice to see I'm not the only one. I was ready to think it was a hardware issue. I have tried all number of things. Have you at any point been on NK2? I'm on a Dev Edition S5, but stuck without LTE. Hoping someone can come up with a suggestion. My phone status reads the same as yours.
I'm hoping someone will have a fix as well. I have to think it is a setting in a config somewhere that got changed.
I'm on NI2. Have not tried NK2.
I was probing around in my build.prop file. I don't want to change anything in there because I really don't know what I am reading.
Is it possible that there is a setting in there that got changed?
I have looked to see if I can find a "stock" build.prop somewhere but no luck.
Can someone possibly provide me with their build.prop so I can compare my settings?
Thanks everyone.
how does one use that servicemode code? sorry I don't have anything to offer about your problem...
I typed that code into my dialer and nothing happened... actually dialing that number just gives me a message saying Verizon can't connect my call...
Open file /efs/carrier/HiddenMenu and modify its content from OFF to ON. Then reboot the phone.
I am on a Verizon s5 and I also lost LTE/4G. Also I cannot select any APN or mobile network. Any luck on your situation?
Sent from my SM-G900V using xda premium
sooner4life said:
I am on a Verizon s5 and I also lost LTE/4G. Also I cannot select any APN or mobile network. Any luck on your situation?
Sent from my SM-G900V using xda premium
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Sorry...I have not. I finally did a complete wipe of everything and took the phone back to stock - no safestrap, no root. I still had the problem. i don't know if there is a file on my SD card its pulling from. I have not taken the initiative to reformat my card. It's 128 GB and is half full. I don't want to even tackle that - as I really don't think that is the problem. I also don't think it is hardware though. Don't really know what else to do other than wipe the phone back to stock and replace it with another.
Well guys - I got 4G back!!!
Even though I'm still waiting for OptimalROM r13, I decided to install Extreme Syndicate OA8 in the meantime. I don't know why but it's back!!
I have imei cert pass 1 but still no service what now?
I have the Moto G4 Play (XT1607) (Harpia) and I have decided to flash LineageOS (lineage-14.1-20170131-nightly-harpia-signed.zip) on it using TWRP v3.0.2 r5. After getting it installed I noticed that it was not connecting to my 4g LTE Internet (I have Ting). So I figured I needed to make some changes to the APN settings. So I go to Settings>... More> Cellular Networks and the moment I click on "Cellular networks" I get an error message saying "com.android.phone has stopped". After reflashing and trying again a few times with the same result, I tried using a completely different ROM. AOKP. (aokp_harpia_nougat_nightly_2017-01-31.zip) and I ran into the same exact problem I was having with LineageOS.
I then tried to see if I could force my way into the APN configuration using an app called "Change APN". This worked, but now I see the message "Access Point Name settings are not available for this user". I decided to ignore this and click on the + to create a new APN. After filling the correct info out for Ting APN, I click on "Save"... and it doesn't save at all.
I decided to revert to the stock rom, and everything works perfectly fine with the stock rom. 4G LTE on Ting works fine. Whenever I try using a custom ROM of any kind, I run into the problem I described above. I don't know if I am forgetting to do something, or completely doing something wrong. I could use some help with this guys.
Isn't Ting a Sprint service? I didn't think CDMA-based networks had APN settings to configure. Verizon and US Cellular have always used *22XXX for programming, as far as I can remember.
mkollersms said:
Isn't Ting a Sprint service? I didn't think CDMA-based networks had APN settings to configure. Verizon and US Cellular have always used *22XXX for programming, as far as I can remember.
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Yes. Ting is a Sprint service. Well either way LTE isn't working and the 3G keeps randomly turning on and off whenever I use a custom ROM. However, when I use Stock firmware, everything works perfectly fine. I am unsure what is causing the issue.
It seems nearly all custom ROMs at this point are having data connectivity issues. I'm trying to find a nandroid of the original xt1607 rom so I can just go back until its all sorted out.
mkollersms said:
Isn't Ting a Sprint service? I didn't think CDMA-based networks had APN settings to configure. Verizon and US Cellular have always used *22XXX for programming, as far as I can remember.
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With Ting you can choose to use Sprint or T-Mobile. I am using the T-Mobile side of Ting and you do need to add Ting's APN settings for it to work. I am still on factory ROM but watching closely to see what others are experiencing with custom ROMs.
n76 said:
With Ting you can choose to use Sprint or T-Mobile. I am using the T-Mobile side of Ting and you do need to add Ting's APN settings for it to work. I am still on factory ROM but watching closely to see what others are experiencing with custom ROMs.
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I haven't noticed any issue with my GSM ting service on lineage. I get LTE and the WiFi/LTE handoff seems to work. I don't install many apps and don't let them run in the background, so perhaps there's a conflict between them that's shutting down LTE service. This is just a guess.
Anyone have any information pertaining to this subject? I've searched hours on hours to no avail. I run U.S. Cellular and on the newest RR-5.8.1-OMS after I go to Settings>More>Cellular Networks>Crash. Every time. Resets my radio and picks right back up again. Everything works until I'm in my house, then I'm roaming and there's no way to manage in settings because of the crash.
I looked around in the file system and in /data/data/com.android.phone/ there is no files, no .db files or anything. I don't know of there's supposed to be either. But like OP stated, stock rom is flawless.
Would I be and to copy com.android.phone from stock and restore after flashing? I don't know what to do but this is with every single custom ROM out right now on every release. Data and everything works fine as far as I can tell but just no way to configure the settings. Any help would be greatly appreciated!!!
[email protected] said:
Anyone have any information pertaining to this subject? I've searched hours on hours to no avail. I run U.S. Cellular and on the newest RR-5.8.1-OMS after I go to Settings>More>Cellular Networks>Crash. Every time. Resets my radio and picks right back up again. Everything works until I'm in my house, then I'm roaming and there's no way to manage in settings because of the crash.
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Just out of curiosity, have you tried the *22XXX thing yet?
EDIT: Just so we're clear, with you all who have CDMA phones, when you go into "IMEI Information," it does show both an IMEI and an ICCID, right? Because if not, I think I figured out why your LTE isn't working.
I tried, I tried dialing *22999 (guessing that the x stood for the 9 button in T9 language) and pressed the make a call button. Am I wrong about the "XXX" part? Because I did try that when I seen it previously in the thread earlier but had the same thoughts.
So to make that novel a shorter version, what exactly should I dial?
[email protected] said:
I tried, I tried dialing *22999 (guessing that the x stood for the 9 button in T9 language) and pressed the make a call button. Am I wrong about the "XXX" part? Because I did try that when I seen it previously in the thread earlier but had the same thoughts.
So to make that novel a shorter version, what exactly should I dial?
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It depends on the carrier and the model of the phone. For most Tracfones, it's *22890. For US Cellular, I've seen it as *228 and *22894. You may have to call your carrier and ask what their phone programming code is.
Aaah ok I got you now. Yes I've tried that on nearly every ROM. Matter of fact I just noticed I posted a little off topic almost, but I'm here for the relevance of com.android.phone crashing EVERY SINGLE TIME I try to open Cellular Networks. The only ROM I will say it doesn't force close on is the Slim Nougat ROM, but I don't run that because instead of Cellular Networks settings making com.android.phone crash its when you place a call and then it force closes the UI part of the call but still carries the call through. I forgot to mention that by the way, whatever it is in Slim that is the making the different reason for force closing com.android.phone could probably be a pretty easy red flag for someone better equipped for this Lind of troubleshooting than myself!
Thank you for the suggestion though on the *22(8 in my case)
[email protected] said:
Aaah ok I got you now. Yes I've tried that on nearly every ROM. Matter of fact I just noticed I posted a little off topic almost, but I'm here for the relevance of com.android.phone crashing EVERY SINGLE TIME I try to open Cellular Networks. The only ROM I will say it doesn't force close on is the Slim Nougat ROM, but I don't run that because instead of Cellular Networks settings making com.android.phone crash its when you place a call and then it force closes the UI part of the call but still carries the call through. I forgot to mention that by the way, whatever it is in Slim that is the making the different reason for force closing com.android.phone could probably be a pretty easy red flag for someone better equipped for this Lind of troubleshooting than myself!
Thank you for the suggestion though on the *22(8 in my case)
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After I posted that, I went back to try and see if Lineage was able to pick up my phone's MEID (even though I use a GSM SIM, the MEID is still tied to the phone hardware). For some reason, Lineage is not reading it, and I think all of your problems are being attributed to that fact.
The way CDMA phones work (and god, do I hate this), is your 2G/3G network is tied to the phone MEID, while the LTE SIM is data only. The OS needs to read both the 14-digit MEID (sometimes shows as a 15 digit IMEI where last digit is 0) as well as the 20 digit ICCID (SIM Number). A phone may also use the SIM number itself as an IMEI (BYOP SIMs do this) by dropping the first five digits of the 20 digit SIM number.
If you phone is showing only one 15 digit number in the system settings, then it's either the MEID OR the SIM, not both. So either you have calling and no LTE, or LTE and no calling. You can't program APN settings because the phone has no idea what ID number to tie APN settings to. This is actually a rather serious conundrum.
Ok ok, makes sense. I checked my Status info, every ROM has dual SIM capability by the way so I don't know if that would effect anything for xt-1607, but I looked at SIM slot 1 info and it reads my MEID correctly with 14 digits. I couldn't find anything about ICCID. My head pounding question here though, why in the hell (pardon the language) is everything flawless on stock, but on every ROM this problem occurs? Here's my next killer, everything works like it should for me, LTE, 3G, Calls, SMS/MMS, just can't change any of the settings due to a force close, AND I put my friends Straight Talk SIM in and it fired right up with no force close when going to change Network settings...?!
[email protected] said:
Ok ok, makes sense. I checked my Status info, every ROM has dual SIM capability by the way so I don't know if that would effect anything for xt-1607, but I looked at SIM slot 1 info and it reads my MEID correctly with 14 digits. I couldn't find anything about ICCID. My head pounding question here though, why in the hell (pardon the language) is everything flawless on stock, but on every ROM this problem occurs? Here's my next killer, everything works like it should for me, LTE, 3G, Calls, SMS/MMS, just can't change any of the settings due to a force close, AND I put my friends Straight Talk SIM in and it fired right up with no force close when going to change Network settings...?!
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I think you just answered your own question. As stated in PCMag back in 2015, "Nobody makes a Dual-Sim phone compatible with Sprint or Verizon." It legitimately believes your MEID is a GSM-based IMEI, and is attempting to cross the streams, so to speak. And the only way your friend's StraightTalk SIM would work is if it was piggybacking off ATT or TMo's networks (the MEID would have been paired to the other phone causing a mismatch).
If you look at the stock ROM for this phone, you will see a BUNCH of system apps for programming Sprint and Verizon network information. They never made it into the custom ROMs we're using. FWIW, here's my thoughts on the matter. Someone needs to go back and make a single-SIM variant of these ROMs, as well as a flashable ZIP containing the necessary APKs for Android to detect the necessary information correctly. And if that doesn't happen, then everyone who bought an XT-1607 has to ditch their carrier and move to a GSM carrier.
That makes complete and total sense! Because I wasn't thinking this while time of it but I was in Oklahoma at the time where the main towers are AT&T, matter of fact Sprint and U.S. Cellular lose almost all signal right when you hit the county line where I was at. Verizon only gets signal because it's Verizon, lol. Reason I say that is because I was wondering why this whole time I has full signal with LTE coverage and completely list everything when I went hone, because where I live is complete opposite, there is hardly any GSM coverage, we don't even have an AT&T store, just Verizon, Sprint, USC.
So, with that being figured out, my laptop just recently kicked the bucket on me so I'm out for the most part, I do have a trick to swap files in and out of a compressed archive without extracting it in any way! But, it takes a while, not too much longer I guess but nowvi just remembered everything is pretty much .dat files so nevermind that.
Not that this thread isn't the most popular, but where would be the best place to take this request too to get the most attention from it? I mean if I had to go back to stock, so be it, but I'm a little spoiled to the custom life. Lol.
[email protected] said:
Not that this thread isn't the most popular, but where would be the best place to take this request too to get the most attention from it? I mean if I had to go back to stock, so be it, but I'm a little spoiled to the custom life. Lol.
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IIRC, there is a Verizon thread with 80ish replies, but I think a developer like Squid might need to be made aware of this, so I might copy this into the Lineage thread.
A bit of good news. While reflashing all the time that were force closing when opening cellular networks, I looked in /data/data/com.android.phone/ and was looking, now remember to go back to that directory after I say all this, I found that directory was empty, on all of the Roms. Was curious so I flashed back to stock. Went to the same directory, BOOM! com.android.phone was not empty, in that folder I found 2 folders that were now populated with in:
1: (/files/ )I now had a file named carrierconfig-com.android.carrierconfig- (and after the dash was my ICCID number) so for this directory I need /data/data/com.android.phone/files/carrierconfig-com.android.carrierconfig**ICCID** (replace **ICCID** my ICCID number)
2: then there was this /data/data/com.android.phone/shared_prefs/_has_set_default_values.xml
and
phone/shared_prefs/com.android.phone_preferences.xml
These files are missing on all the Roms, I know this doesn't since everything, but I know for almost a fact it's a good chunk of something that needs to be available. Can I copy these files and move them into place, and set permissions how they were? I ran out of time tonight, and am busy all week so this is mainly for reference I guess. More research told me these files can be edited to change what is available to configure in cellular network settings like option to change from 2G, 3G, LTE, APN, and so on. Sorry for the mess, that's all I have for right now.
[email protected] said:
These files are missing on all the Roms, I know this doesn't since everything, but I know for almost a fact it's a good chunk of something that needs to be available. Can I copy these files and move them into place, and set permissions how they were? I ran out of time tonight, and am busy all week so this is mainly for reference I guess. More research told me these files can be edited to change what is available to configure in cellular network settings like option to change from 2G, 3G, LTE, APN, and so on. Sorry for the mess, that's all I have for right now.
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That is definitely a major find! My only concern is even if you do that, there might be further missing components that would cause Dialer to crash on startup or some other wacky side effect. However, if you can make it work, then it's possible the proper APN settings will load by default and you'll no longer need to change them.
If you can, go into the System Apps on the stock ROM and look for any APKs branded by/with Sprint, VZW or USCellular, or anything CDMA related. They might be necessary for reading the SIM's ICCID.
That's what I was thinking too, and sadly for me I don't really know EVERYTHING to look for so it'll be mostly out of trial and error for me to figure it out. I wish they didn't compress Roms into .dat so I could use a root explorer to swap between tabs rather than copy, flash the rom, paste files and then if that didn't work start all over on restoring stock, so on and so forth. I miss my laptop. =(
Updates?
Has anyone looked into this further? I'm experiencing the same problem with the latest LineageOS nightly. US Cellular Prepaid with an XT1607.
I noticed that in my case i had to skip the Insert Sim thing on 1st boot. It never did whatever it wanted to there. (Maybe because I have no signal or weak roaming where I live?)
I'm seriously considering trying it from an area that I have good service in..