[Q] Need help in what to say to LG - G2 Q&A, Help & Troubleshooting

So my device is totally bricked, ive read its unbrickable, so ive been told to use the warranty with LG. What do I tell them? I cant say i was flashing stock from a custom rom can i, do i say I was updating it from OTA and it randomly shut off or crashed or something?
Thanks

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[Q] Bricked Magic - I'm giving up :(

Hey Community!
Yesterday I've bricked my HTC Magic the hard way when trying to flash SPL 2.22.23.02 - I can neither access recovery/fastboot mode nor establish a usb connection between my phone and my PC. I just can't do anything. It's probably dead.
I've read some interesting threads in the forum telling me that I have bricked my phone and there is no way to get my phone back to life again since it is "truly bricked".
Well, today I gave up researching and decided to go to my carrier and tell them a "fake story" in order to get a new phone. :/
I still "have" warranty on my phone so there shouldn't be any problem.. BUT: I have previously flashed Cyanogenmod so my warranty is void. But since it is bricked, no one can see that Cyanogenmod was previously installed on my phone, right? Or is there any way HTC or my carriers engineers can read the content of my bricked phone?
Well, I hope someone can help me and tell me wether it is a good idea or not. :/

[Q] Bricked verizon lg g2 by install software update, don't know what to do

Hi guys, I got my LG G2 a few months ago and it was my first android phone. Since I always jailbroke my apple devices I decided to root my lg g2. Everything worked fine until last week when I was prompted to install a software update. I thought this might mess up the phone since it was rooted so I postponed it until later in the day to give me time to research, but I forgot to postpone the update again and it went through at the scheduled time. Now when I turn my phone on, the lg logo is displayed, and then I get a boot certification verify error. I don't really know what that means but I can't do anything, no recovery, no download mode. I started to follow this tutorial but am stuck at what files to download. I do not know if I have the 10b, 11a, or 12b variant, and I can't find a way to check it without turning the phone on, which I can't do. I'm really lost at what to do at this point, I can't follow the only guide that might fix my phone. Is there another way to solve this issue or find which variant I have? Would verizon accept it back to fix or replace it since it's been rooted? I've read some people saying they unrooted their phone and then returned it to the carrier, is it possible to do that in my situation? I really need some help guys.
TBH: I would call Verizon, and tell them the phone was bricked by the update- hope they don't notice it was rooted when they warranty it. Problem is, if they do you get charged full amount for phone. I'd consider if you have insurance to just claim it on insurance.
try download lg support tool from lg website http://www.lg.com/uk/support/software-manuals
plug the device and wait for the software to recognize ur version.
I downloaded and installed it, but it won't recognize by phone. I have installed the drivers for it
ok.
try to follow this guide http://forum.xda-developers.com/showthread.php?t=2681089
and the files download from here:http://downloads.codefi.re/autoprime/LG/LG_G2/VS980/Stock_Firmware/10B_Partitions
lets try this virsion and see what happend..
download the 10B zip file and the dll file too http://downloads.codefi.re/autoprime/LG/LG_G2/VS980/Stock_Firmware
now it doesn't boot at all, not even to the lg logo. Additionally the partitions don't show up in ubuntu any more. I guess i'm completely screwed now?

[Q] how to hard brick rooted lgg2 to have warranty

hi guys! i have a rooted lgg2 (d802). yesterday it dropped down and screen got crazy (it doesnt seem to be broken).i tried to restore stock rom from an old backup and know i have a system error too (lg setup wizard has stopped). Using rooted phone i lose warranty so i am looking for a way to get warranty back. Any ideas?

LG G2 display problem after going back to stock

a few feeks ago bought a second hand lg g2 d802 running kitkat 4.4.2 wich was only detecting 2g when i try to connect to the internet, i tried to solve this problem by entering the hidden menu and selecting the network types it could detect but no luck, so i decided to upgrade to lollipop, i downloaded the lg support tool and went for it, when the update was done i found myself with an almost completly functioning device except it had the "imei=null" problem, meaning no network at all --"
i tried the QPST but it was unable to detect my phone, so i decided to root my phone and go for a custom rom, the cyanogenmod13 nightly (i don't really know what i was thinking at that point :s ) and when done i was stuck in a bootloop, so i tried flashing a stock rom kdz method but the lg flash tool would stop automatically. since then i've been trying to flash stock TOT roms, the process would stop at 94% and the phone reboots. the screen shows random pixels and lines, the start up lg tune is there and i feel vibration when i press the home buttons location, i've tried to reset it to factory settings and i've used theLGUP_8974.dll, selecting the BOARD DL option in the lg flash tool but that didn't solve the problem. i have read somwhere that it could be a kernal problem, i don't know if i should go that way ( am at that point where i don't want to mess up my device anymore xD ) what do you guys think?
thank you for your help
restlessone said:
a few feeks ago bought a second hand lg g2 d802 running kitkat 4.4.2 wich was only detecting 2g when i try to connect to the internet, i tried to solve this problem by entering the hidden menu and selecting the network types it could detect but no luck, so i decided to upgrade to lollipop, i downloaded the lg support tool and went for it, when the update was done i found myself with an almost completly functioning device except it had the "imei=null" problem, meaning no network at all --"
i tried the QPST but it was unable to detect my phone, so i decided to root my phone and go for a custom rom, the cyanogenmod13 nightly (i don't really know what i was thinking at that point :s ) and when done i was stuck in a bootloop, so i tried flashing a stock rom kdz method but the lg flash tool would stop automatically. since then i've been trying to flash stock TOT roms, the process would stop at 94% and the phone reboots. the screen shows random pixels and lines, the start up lg tune is there and i feel vibration when i press the home buttons location, i've tried to reset it to factory settings and i've used theLGUP_8974.dll, selecting the BOARD DL option in the lg flash tool but that didn't solve the problem. i have read somwhere that it could be a kernal problem, i don't know if i should go that way ( am at that point where i don't want to mess up my device anymore xD ) what do you guys think?
thank you for your help
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Click to collapse
Sounds like to me you may not have a D802. You'll need to take the back cover off, and look and see what model #s you see. As if your having screen issues that sounds like your flashing a D802 firmware on a D800 or D801.
Also remember flashing will almost always stop before 99%.. Anything after 85% its done this is normal and will almost always happen.
These D802's have a LONG history (mostly bought referbs) of not being what they are being sold as.
hyelton said:
Sounds like to me you may not have a D802. You'll need to take the back cover off, and look and see what model #s you see. As if your having screen issues that sounds like your flashing a D802 firmware on a D800 or D801.
Also remember flashing will almost always stop before 99%.. Anything after 85% its done this is normal and will almost always happen.
These D802's have a LONG history (mostly bought referbs) of not being what they are being sold as.
Click to expand...
Click to collapse
the problem has been solved, it tuned out to be an ls980, now my G2 is fully back to life :laugh: thanx alot hyelton for your help :good:

Stock flash and relock problem (lg up + upercut)

Hi
I had unlocked my lg g6 bootloader, and installed custom rom.
After few months with custom rom, I want to get back to the stock lg rom, with dual camera and L1 widevine.
So I tried to install the stock rom and relock bootloader:
Using LG up , downloaded .kdz file, and upercut, I get each time dll problem. The LG up version does not match with the phone version. I tried to place or replace some dll files found online in LGUP/common/LGUP_Common.dll
Nothing happens, I still have this issue.
Then, I tried with LG bridge (update - repair update).
It worked, I installed the stock rom. I still had the bootloader unlocked.
I locked the bootloader with adb and fastboot, and did factory reset.
So why I am posting this message ?
Because now, with the stock rom installed by LG bridge, I have L3 widevine and not L1. And the camera application (and all apps using the camera) does not work.
I think, I need to rewrite properly the original rom with LG up, but I don't know how to make it work properly. I used one time LG up by the past when I soft bricked my phone, and I did not get any dll issues.
Now, I am trying to do it, and nothing works. I tried 2 computers (1 windows, 1 linux+Windows VM) nothing.
kdz problem, dll problem, computer problem ? I don't know...
I really wish someone could help me
Thanks, very much.
If you are coming from Custom ROM to Stock, you need to flash Nougat first. If you dont your camera wont work.
I think that like my old LG L9 the G6 has a PROM/fuse bit which remembers if the bootloader had been unlocked once. This could explain the Widevine issue. Samsung introduced Knox years ago, which also won't ever forget unlocking and prevent further use of certain Samsung applications.
lecorbusier said:
I think that like my old LG L9 the G6 has a PROM/fuse bit which remembers if the bootloader had been unlocked once. This could explain the Widevine issue. Samsung introduced Knox years ago, which also won't ever forget unlocking and prevent further use of certain Samsung applications.
Click to expand...
Click to collapse
Thanks for this response
coco74x said:
Thanks for this response
Click to expand...
Click to collapse
Did you solve?
Cause I did almost same things as you: wanted to go back to stock after experiencing some random reboots with lots of custom roms (which worked till few months ago) and so flashed back the original Pie (H87030b_00_OPEN_EU_OP_1105.kdz) via LGUP but ended up with camera and flash not working at all.
While on custom rom everything works smooth, a part from random reboots
Right now I'm flashing H87011i_00_OPEN_EU_OP_0108.kdz (Nougat) but I'm not sure if it will solve the problem.
Thanks in advance
EDIT: camera is working on Nougat, butnow I have to deal with that damn "moisture" notification
EDIT2: after almost a full day of updates I can use my LG G6 with stock rom, stock camera and be very happy with it ;-) thanks @SkylineDiT for the tip of going back to Nougat, didn't know it.

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