G900f Network problem Please HELP !! - Galaxy S 5 Q&A, Help & Troubleshooting

Hi ,
I have galaxy s5 g900f and I have a problem with 3G network my mobile network is so weak that I go into the house and there is no 3G network only 2G network and It's so slow. all mobile devices in my area have a perfect 3G network with the same network provider . I tried my sim card on another samsung device and it worked perfectly. I've tried everything , I've changed my rom but nothing happened . I've tried the factory reset but also nothing.I also changed my sim card but the same problem happened.
Please help me.

You may want to flash another baseband version

vndnguyen said:
You may want to flash another baseband version
Click to expand...
Click to collapse
how can ido this ?

geo5896rge said:
how can ido this ?
Click to expand...
Click to collapse
To flash another baseband:
- Download the appropriate firmware. You can install Phone INFO ★Samsung★ app, go to the menu 'Firmware Browser' and get the appropriate firmware.
- Extract and get 2 files: modem.bin + NON-HLOS.bin.
- For detailed instruction how to update the baseband, please refer to this thread: http://forum.xda-developers.com/not...900tuvudnf4-extracted-stock-firmware-t2834398

vndnguyen said:
To flash another baseband:
- Download the appropriate firmware. You can install Phone INFO ★Samsung★ app, go to the menu 'Firmware Browser' and get the appropriate firmware.
- Extract and get 2 files: modem.bin + NON-HLOS.bin.
- For detailed instruction how to update the baseband, please refer to this thread: http://forum.xda-developers.com/not...900tuvudnf4-extracted-stock-firmware-t2834398
Click to expand...
Click to collapse
it didn't work

geo5896rge said:
it didn't work
Click to expand...
Click to collapse
What does that mean? You cannot flash another baseband? Or you have successfully flashed another baseband but the problem persists?
Please check the following and see what option is selected?
1- Open Settings > More networks > Mobile networks > Network mode ?
2- Open Dialer > enter *#2263# ?
3- Open Testing Menu > Device information > Set preferred network type ?

vndnguyen said:
What does that mean? You cannot flash another baseband? Or you have successfully flashed another baseband but the problem persists?
Please check the following and see what option is selected?
1- Open Settings > More networks > Mobile networks > Network mode ?
2- Open Dialer > enter *#2263# ?
3- Open Testing Menu > Device information > Set preferred network type ?
Click to expand...
Click to collapse
I have successfully flashed another baseband but the problem persists.
the network mode is wcdma only . I want the 3g network only.
*#2263# this code didn't open anything.

geo5896rge said:
I have successfully flashed another baseband but the problem persists.
the network mode is wcdma only . I want the 3g network only.
*#2263# this code didn't open anything.
Click to expand...
Click to collapse
In fact 3g and wcdma are referred to the same thing.
- Is your phone root? If so, open Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > scroll to 2263 and tap 'Launch 0' to launch the code.
- Did you try the Step #3 I've said above?

vndnguyen said:
In fact 3g and wcdma are referred to the same thing.
- Is your phone root? If so, open Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > scroll to 2263 and tap 'Launch 0' to launch the code.
- Did you try the Step #3 I've said above?
Click to expand...
Click to collapse
my phone isn't rooted.
how to open testing menu ?

geo5896rge said:
my phone isn't rooted.
how to open testing menu ?
Click to expand...
Click to collapse
Testing menu is *#*#4636#*#* on every Android phones.
On Samsung phones this code has been disable, so you have to open it by another way.
Install Shortcut Master app > Menu > Search... > enter 'testingsettings' in the textbox and tap Search.
Finally tap on the search result to launch it.
You can also create a shortcut for it for later access easier.

Related

[Q] Note 4 SM-N910S (SK Telecom) issues. Need solution!

Hi all,
I am a bit new to this forum. So my apologies for any tips that i have not known yet
I got a note 4 from SK telecom KR (SM-N910S) unlocked verion running Octa core version. There are 3 issues currently exist on my phone. I am living in Australia btw.
1 : Every time the phone start up, it will ask me whether i want to enable networking or not and talking about roaming ??
2 : Sometimes MMS can not be sent, retry few time and its ok ?
3 : The networking on SM-N910S has a big issue for me, that model only has 2 kinds of network LTE/3G mode or 3G Only mode, on AU version we have GSM/WCDMA/3G/LTE etc so it look like i am missing WCDMA and 2G networks
My question is :
* How can i access the hidden menu for Note 4, i know there is a hidden menu somewhere on that phone allow me to change network mode
* Can i flash my phone with AU firmware to remove roaming message and other SK's stuffs. ??
I can list some of my phone info here
Made in Korea
Date 20140926
CSC Code : SKC
Frimware: SKC
Active CSC: SKC
Build Number: KTU84P.N910SKSU1ANJ2
Android 4.4.4
Harware: Univeral5433
Thanks
I have got the same exact problems ! with my N910S
I flashed another rom it fixed some issues but i got some new issues with the new rom !
but only lil problems nothing major for example the calendar will have some additional chines calendar and the phone log wont show names if the number includes +61*****
I tired to post the rom but i have to reach 10 posts in order for me to add a link to it ! so i will probably post it by tonight
Su1i said:
I have got the same exact problems ! with my N910S
I flashed another rom it fixed some issues but i got some new issues with the new rom !
but only lil problems nothing major for example the calendar will have some additional chines calendar and the phone log wont show names if the number includes +61*****
I tired to post the rom but i have to reach 10 posts in order for me to add a link to it ! so i will probably post it by tonight
Click to expand...
Click to collapse
How can you enable WCDMA and 2G ?. None of the known method work for me,
henryvu said:
How can you enable WCDMA and 2G ?. None of the known method work for me,
Click to expand...
Click to collapse
yeah it has a "Network Mode" option which gives u WCDMA only or GSM only or Auto or WCSMA AND LTE AND GSM
I posted the link under this thread "ROM for N910S finally" I think its wayyyyyy better than the stock rom with all these Korean apps and widgets
Which tools u use and steps taken . I want to follow exactly what u did . Don't want bricking my phone
henryvu said:
How can i access the hidden menu for Note 4, i know there is a hidden menu somewhere on that phone allow me to change network mode
Thanks
Click to expand...
Click to collapse
If you have root, just open Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > scroll down to *#27663368378# for Service Main Menu or *#197328640# for Debug Screen. Tap and select "Launch 0' to launch.
If you don't have root, open Dialer, enter *#0011#, Menu > Back item (not Back key), Menu > Key Input > Q0, wait some seconds...
app > Menu > 'Secret Codes' > scroll down to *#27663368378# for Service Main Menu or *#197328640# for Debug Screen. Tap and select "Launch 0' to launch.
If you don't have root, open Dialer, enter *#0011#, Menu > Back item (not Back key), Menu > Key Input > Q0, wait some seconds...[/QUOTE]
Not working. I tired both 0000 and q0.
any luck
hi any luck with the rom
Hidden Menu for N910S SK Telecom
i use n910s sk telecom too and get frustated how to connect to lte band 8, already set to lte preferred and still the icon shows me 3g.
but then i found the solution from xda developer, i forgot the links but i take screenshot of it.
now i can connect to my lte network and explore my n910s network by entering secret code for sk telecom.
NB: you don't have to root your n910s to explore this menu.
here's the screenshot:
SKT Secret Menu
Has anyone know to explain more settings found in SKT Secret Menu? There are many setting there...
Entry point to Hidden Menu for N910S/K/L
For SM-N910S/K/L model, please following these steps.
1. Open your 'Phone' and switch it to 'Keypad'.
2. Type '319712358' directly (do not add any prefix or suffix like *#*#, just type it directly...).
3. Now you can see the Hidden Menu.
Please enter your password:
SM-N910S: 996412
SM-N910K: 774632
SM-N910L: 0821
4. After you in, go Network Setting -->Network mode to change LTE/WCDMA/GSM band.
Screenshots:
I have tested it on my SM-N910S and it works.
Model number: SM-N910S
Android Version: 5.0.1
Baseband version: N910SKSU0BOC2
Build number: LRX22C.N910SKSU1BOC3
Not working
Hi,
For me is not working. I did that change, I have LTE connectivity (not 4g as I have on my note 3) but now I can't use the phone, only Internet. Any idee? I'm on Vodafone Romania.
illeradu said:
Hi,
For me is not working. I did that change, I have LTE connectivity (not 4g as I have on my note 3) but now I can't use the phone, only Internet. Any idee? I'm on Vodafone Romania.
Click to expand...
Click to collapse
4G and LTE is just preference in naming. If you choose 'LTE' option without 'preferred', it will fail to fallback to 3G to make a phone call. Different story if your carrier has VoLTE
[Q] Note 4 SM-N910S (SK Telecom) issues. Need solution
I am also using N910S Note 4 full of SK Telecom "features". One of them is I can't enable data roaming.
ANyone found a solution to this?
note 4 sk telecome
hi. can help me?
my phone looks like....
Thanks soulkun, its working
soulkun said:
For SM-N910S/K/L model, please following these steps.
1. Open your 'Phone' and switch it to 'Keypad'.
2. Type '319712358' directly (do not add any prefix or suffix like *#*#, just type it directly...).
3. Now you can see the Hidden Menu.
Please enter your password:
SM-N910S: 996412
SM-N910K: 774632
SM-N910L: 0821
4. After you in, go Network Setting -->Network mode to change LTE/WCDMA/GSM band.
Screenshots:
I have tested it on my SM-N910S and it works.
Model number: SM-N910S
Android Version: 5.0.1
Baseband version: N910SKSU0BOC2
Build number: LRX22C.N910SKSU1BOC3
Click to expand...
Click to collapse
its worked on my 910S, really helpful.. thanks bro
chouzny said:
its worked on my 910S, really helpful.. thanks bro
Click to expand...
Click to collapse
Please explain step by step which one i must choose to enable lte/wdcma/gsm network
Are this phone n910s not support 900 wcdma band?
note 4 hidden menu network settings
I got this note 4 off ebay and it kept wanting to roam, and not use my network preference. I went into the hidden menu and changed it to all LTE and it asked if i wanted to use my network data and i said yes. Fixed it and the roaming "r" went away, but......................it won't stay like this after you reboot the phone, it goes back to roaming again until you go back into the hidden menu and do it again. How can you get it to stay permanently?

Note 4 hidden code ????

HI
Does anyone in XDA has discover some hidden codes to access Service Mode ?, I want to change my network mode on SM-N910S to detect GSM and WCDMA but none of the known methods work for me. Using Galaxy Note 4 SK Telecom version
henryvu said:
HI
Does anyone in XDA has discover some hidden codes to access Service Mode ?, I want to change my network mode on SM-N910S to detect GSM and WCDMA but none of the known methods work for me. Using Galaxy Note 4 SK Telecom version
Click to expand...
Click to collapse
If you have root, just open Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > scroll down to *#27663368378# for Service Main Menu or *#197328640# for Debug Screen. Tap and select "Launch 0' to launch.
If you don't have root, open Dialer, enter *#0011#, Menu > Back item (not Back key), Menu > Key Input > Q0, wait some seconds...
maybe
download this app scroll to the bottom click additional info then phone information then scroll to the middle of the page on drop down box and try one of the settings im not on a gsm carrier so im not sure which one
https://play.google.com/store/apps/details?id=com.cc.signalinfo&hl=en
or flash a rom
*#0011#
Menu>Back
Menu>Input>Q
Menu>Input>0000 wait some seconds and Hello service menu )
??
Uniquebarbee said:
If you have root, just open Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > scroll down to *#27663368378# for Service Main Menu or *#197328640# for Debug Screen. Tap and select "Launch 0' to launch.
If you don't have root, open Dialer, enter *#0011#, Menu > Back item (not Back key), Menu > Key Input > Q0, wait some seconds...
maybe
Click to expand...
Click to collapse
It dont work. I think samsung has changed the way to access that menu
henryvu said:
It dont work. I think samsung has changed the way to access that menu
Click to expand...
Click to collapse
I have T-mobile note 4 (rooted but with stock room) and this method works for me:
*#0011#
Menu>Back
Menu>Input>Q
Menu>Input>0000 wait some seconds and Hello service menu
Make sure you write the letter "q" with capslock on
NirAndroid said:
I have T-mobile note 4 (rooted but with stock room) and this method works for me:
*#0011#
Menu>Back
Menu>Input>Q
Menu>Input>0000 wait some seconds and Hello service menu
Make sure you write the letter "q" with capslock on
Click to expand...
Click to collapse
Hi
It is not gonna work, my phone is Korean Stock. Your trick work with my Note 2 and 3 using HK and Australia stocks
This video will show you how Korean stock phone look like. No known trick work on it
http://youtu.be/CiRPPYa8WWE I shoot a clip showing you how my phone work. Let me know if you cant watch
henryvu said:
Hi
It is not gonna work, my phone is Korean Stock. Your trick work with my Note 2 and 3 using HK and Australia stocks
This video will show you how Korean stock phone look like. No known trick work on it
http://youtu.be/CiRPPYa8WWE I shoot a clip showing you how my phone work. Let me know if you cant watch
Click to expand...
Click to collapse
If that doesn't help, you may need root and use Phone INFO ★Samsung★ app > Menu > 'Secret Codes' to launch the Hidden Service menu.
vndnguyen said:
If that doesn't help, you may need root app > Menu > 'Secret Codes' to launch the Hidden Service menu.
Click to expand...
Click to collapse
Before hand i am very sorry that I bump an old thread however, this pertains to this and i can't find any info on my current issue and following you has got me the farthest along with my problem.
My galaxy note 4 reads no service, so I tried the *#0011# approach (no root) could not find the menu, with the input method
Then I rooted it and used your app and was now able to access the menu.
However I still can not find the run ping test option.
My firmware is version 5.1.1
Model: SM-N910T
lenevans said:
Before hand i am very sorry that I bump an old thread however, this pertains to this and i can't find any info on my current issue and following you has got me the farthest along with my problem.
My galaxy note 4 reads no service, so I tried the *#0011# approach (no root) could not find the menu, with the input method
Then I rooted it and used your app and was now able to access the menu.
However I still can not find the run ping test option.
My firmware is version 5.1.1
Model: SM-N910T
Click to expand...
Click to collapse
"run ping test option", what do you mean?
I have never mentioned it before so I have no idea on it.
vndnguyen said:
"run ping test option", what do you mean?
I have never mentioned it before so I have no idea on it.
Click to expand...
Click to collapse
I am trying to fix it so my phone no longer reads No service, It seems like the fix is to go into service menu and run a ping test from basic info, but thats just what i have read in other forums.

[Q] Service: limited

Hi,
Do anyone know, waht is the reason, if in the service menue ( *#0011#) on line 11 shows -> " Service Limited" ?
And is this is the problem why I can not conect to the net. ( "not sign up to network")
(ps. Note 3 SM-N9005 Knox = 0x1)
prometheus23 said:
Hi,
Do anyone know, waht is the reason, if in the service menue ( *#0011#) on line 11 shows -> " Service Limited" ?
And is this is the problem why I can not conect to the net. ( "not sign up to network")
(ps. Note 3 SM-N9005 Knox = 0x1)
Click to expand...
Click to collapse
Yes, you are right.
If you have root, download Phone INFO ★Samsung★ app > Menu > Secret Codes > 197328640 > Launch 0 > NAS INFO > MM REJECT CAUSE and show the screenshot.
If you don't have root, in the *#0011# screen > Menu > back > Menu > Keyinput > Q0 > DEBUGSCREEN > NAS INFO > MM REJECT CAUSE and also show the screenshot.
Limited Service
vndnguyen said:
Yes, you are right.
If you have root, download Phone INFO ★Samsung★ app > Menu > Secret Codes > 197328640 > Launch 0 > NAS INFO > MM REJECT CAUSE and show the screenshot.
If you don't have root, in the *#0011# screen > Menu > back > Menu > Keyinput > Q0 > DEBUGSCREEN > NAS INFO > MM REJECT CAUSE and also show the screenshot.
Click to expand...
Click to collapse
Ok, Thank you for your help. :good:
I upload the screenshot.
Did you tap on Reset MM&GMM Reject List?
Because all info has been cleared.
vndnguyen said:
Did you tap on Reset MM&GMM Reject List?
Because all info has been cleared.
Click to expand...
Click to collapse
I try it, but it shows the same. any idea wahts wrong?
ty
Nope, I mean that don't tap on that reset item
Sent from my SM-N9005 using Tapatalk
vndnguyen said:
Nope, I mean that don't tap on that reset item
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
No I don't tab the reset,
1.) I just try to search for network,
2.) it shows all here in Austria available networks,
3.) I try auto connect to network, -> Fail,
4.) then I run the service mode again, it shows same result.
I run Csc VerifierLog. this shows many fail.
Did you see the substate is NoIMSI? Maybe something wrong with your SIM card? Did you try putting that SIM card into another phone to see if it works?
Sent from my SM-N9005 using Tapatalk
And also try to re-flash the stock firmware for your device. That may help to fix the problem with CSC Verify.
In the Phone INFO ★Samsung★ app, open the Menu > 'Firmware Browser' to get a link of the stock firmware for your device.
Ok, the story is like that.
My son in law visit me here in Austria, and just befor he fly home again to the philippines, he buy him a Note 3 (SM-N9005) from here in Austria.
But he don't read the sticker on the box, " Europe Model" it has to be used with a europian SIM CARD before it can be used with a asian SIM.
So he just went to a mobile store in the Philippines and tell them to open the SIM lock.
After this the phone not work anymore right, it operate very slow. So finaly he send it back to me, by Fedex.
I take it to the "Mobile Store" here in Austria, but the told me the can't fix it becouse the " IMEI is lost 00/00" and in the Service menu ( *#0011#) it shows IMEI CERTI: FAIL.
So I bring it back home and try to fix it.
The Status now is:
1.) I write the IMEI back with this tool: EFS_Professional_2.1.73 ---> it works great my Imei is back
2.) I flash many moden.bin's until I'm sucsessful, and now my " IMEI Certi is : PASS
3.) If I try to use the phone, everything looks fine baseband is there the phone is fast, the only thing, if I try to use it as a phone, it say's " Not registerd to a Network" Emergency call only"
So I don't know waht the to in the Philippines, when the try to unlook it.
If I look in the Service Mode, it shows Service Limited.
Any Idea ?
Maybe the way EFS_Professional_2.1.73 generate the IMEI, is not the right way. If I put (*#06#)
it shows the right IMEI, but maybe the phone SW look in a other part of the memory for the IMEI?
do you have any idea?
ty
vndnguyen said:
And also try to re-flash the stock firmware for your device. That may help to fix the problem with CSC Verify.
In the Phone INFO ★Samsung★ app, open the Menu > 'Firmware Browser' to get a link of the stock firmware for your device.
Click to expand...
Click to collapse
-------------------------------
I flash the original rom many times, but no change.
I using the " Phone INFO ★Samsung★" its a very usefull tool .
ty
prometheus23 said:
-------------------------------
I flash the original rom many times, but no change.
I using the " Phone INFO ★Samsung★" its a very usefull tool .
ty
Click to expand...
Click to collapse
For now I can only suggest 2 things:
1- Put your sim card into another phone to make sure it works fine?
2- Perform factory reset your phone and try again.
Hi,
I also have the same problem Samsung Note-3 showing Limited Service.
I have followed the stage showed above.I used the app Phone Info (that u shown).
IMEI is still there.
Root Existence says yes.
Android version is 5.0.Build.
Build Number is LRX21V.N900KKKU0G0J2.
MM reject cause is the same as vndnguyen (but my substate is normal)
The man from the service shop just keeping saying to change ICU.
But I don't want to change ICU. I want to try to fix it by myself.
I am just a phone seller so I don't know deep down the code.
I can just follow the step.
By the way I don't know how to attach image(it is not like using gmail instead it reques link)

I screwed up I think

So this morning I was fiddling with my Galaxy S5 (SM-G900W8). I was trying out those secret dialing codes because I kept getting a MMI error.
So anyway I launch up *#4636#* and I select "TURN OFF RADIO" and "TURN ON SMS OVER IMS" as per this website guide http://www.technobezz.com/fix-connection-problem-invalid-mmi-code/
As soon as I did that, my network was shut off and I tried re enabling it but it still won't turn back on. I tried factory reset, firmware install through Kies, took it to Telus, who didn't know what was wrong with it. I tried re entering my APN settings, selecting any Network in settings tells me "Your SIM won't allow connections to this network" even the network I am on (Telus)
I tried changing CSC, I am currently downloading firmware to flash in Odin, hoping that works.
But can anyone give me suggestions? I feel like since I just switched a setting, I should be able to turn one back on.
EDIT: Flashing official firmware in Odin did not work.
sileniusmike said:
So this morning I was fiddling with my Galaxy S5 (SM-G900W8). I was trying out those secret dialing codes because I kept getting a MMI error.
So anyway I launch up *#4636#* and I select "TURN OFF RADIO" and "TURN ON SMS OVER IMS" as per this website guide http://www.technobezz.com/fix-connection-problem-invalid-mmi-code/
As soon as I did that, my network was shut off and I tried re enabling it but it still won't turn back on. I tried factory reset, firmware install through Kies, took it to Telus, who didn't know what was wrong with it. I tried re entering my APN settings, selecting any Network in settings tells me "Your SIM won't allow connections to this network" even the network I am on (Telus)
I tried changing CSC, I am currently downloading firmware to flash in Odin, hoping that works.
But can anyone give me suggestions? I feel like since I just switched a setting, I should be able to turn one back on.
EDIT: Flashing official firmware in Odin did not work.
Click to expand...
Click to collapse
First, no need to screw up with those things such as changing APN or CSC...
I have turned off radio and then turned it on without problem.
So you can try to turn it on again.
Can you show the screenshots of it?
vndnguyen said:
First, no need to screw up with those things such as changing APN or CSC...
I have turned off radio and then turned it on without problem.
So you can try to turn it on again.
Can you show the screenshots of it?
Click to expand...
Click to collapse
http://imgur.com/a/jWocp
It actually says "Turn off Radio" every time I reboot so it seems to turn on that setting anyway. Which does nothing.
sileniusmike said:
http://imgur.com/a/jWocp
It actually says "Turn off Radio" every time I reboot so it seems to turn on that setting anyway. Which does nothing.
Click to expand...
Click to collapse
1- Got a question: in the 2nd screenshot, why it showed a full list of bands (Automatic/EURO/USA/Japan...), while in the 4th screenshot, the list is empty? In my device the list is always empty (as in your 4th screenshot), I don't know why.
2- If you have root, install Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > *#197328640# > 'Launch 0' > BASIC INFORMATION (capture screenshot #1) > Menu - Back > NAS INFORMATION > MM INFORMATION (capture screenshot #2) > Menu - Back > MM REJECT CAUSE (capture screenshot #3).
3- If you don't have root, open the dialer > *#0011# (capture screenshot #1) > Menu - Back > Menu - Key Input > Q0 > wait... > DEBUG SCREEN > NAS INFORMATION > MM INFORMATION (capture screenshot #2) > Menu - Back > MM REJECT CAUSE (capture screenshot #3).
And post these 3 screenshots for more investigation.
vndnguyen said:
1- Got a question: in the 2nd screenshot, why it showed a full list of bands (Automatic/EURO/USA/Japan...), while in the 4th screenshot, the list is empty? In my device the list is always empty (as in your 4th screenshot), I don't know why.
2- If you have root, install Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > *#197328640# > 'Launch 0' > BASIC INFORMATION (capture screenshot #1) > Menu - Back > NAS INFORMATION > MM INFORMATION (capture screenshot #2) > Menu - Back > MM REJECT CAUSE (capture screenshot #3).
3- If you don't have root, open the dialer > *#0011# (capture screenshot #1) > Menu - Back > Menu - Key Input > Q0 > wait... > DEBUG SCREEN > NAS INFORMATION > MM INFORMATION (capture screenshot #2) > Menu - Back > MM REJECT CAUSE (capture screenshot #3).
And post these 3 screenshots for more investigation.
Click to expand...
Click to collapse
If Radio is turned on, I get no options to select.
If Radio is turned off, I get those options, none which work.
Screenshot 1 - http://i.imgur.com/OBQc4IQ.png
Screenshot 2 - http://i.imgur.com/G5K7VZk.png
My screen didn't have a MM REJECT CAUSE menu and my phone doesn't let me press back to get to previous menus, so I took a pic of SIM INFORMATION to see if that helps. http://i.imgur.com/zvpKfyh.png
sileniusmike said:
If Radio is turned on, I get no options to select.
If Radio is turned off, I get those options, none which work.
Screenshot 1 - http://i.imgur.com/OBQc4IQ.png
Screenshot 2 - http://i.imgur.com/G5K7VZk.png
My screen didn't have a MM REJECT CAUSE menu and my phone doesn't let me press back to get to previous menus, so I took a pic of SIM INFORMATION to see if that helps. http://i.imgur.com/zvpKfyh.png
Click to expand...
Click to collapse
The network has considered your phone as a illegal device and refused service either because an identity of the phone is not acceptable, or because the phone does not pass the authentication check. I dont know why. It should be a false positive report.
vndnguyen said:
The network has considered your phone as a illegal device and refused service either because an identity of the phone is not acceptable, or because the phone does not pass the authentication check. I dont know why. It should be a false positive report.
Click to expand...
Click to collapse
I Fixed it!
I kept messing around in ServiceMode and finally found the setting to get my network back. It was NV settings that I reset under PROTOCOL. Told me to reboot and voila my LTE was back. SMS and calling didn't work so I factory reset and now everything is working fine. I knew my SIM was fine and my EMEI was fine. I knew it was something I could change myself.
Thank you for the help man. I am now going to never install that Phone info app again unless I have other problems lol.

Phone Nightmare, i dont know what i have done :(

i just bought the phone yesterday screwed up and ive been working on it for over 15 hours and im hoping someone of expertise can get me out of this issue.
I have a N9005 , SN: RF1D963X6PD
I live in Canada and use Wind Mobile (AWS BANDS) same as tmobile. I bought the phone and insterted my sim and noticed that i would only connect roaming. I then figured out that i had bought a international version and it didnt have the bands i needed to connect to AWS bands. So stupid me... not backing up anything... at all, thought it would be fine to use QPST and restore it with a AWS file that i always used to enable aws bands on a S4. Didnt work so i came across this thread and noticed someone mentioned somthing about using the note 2 qpst file , that also didnt work.I then noticed that my phone showed no bars or roaming. I go into mobile networks settings to search for a network and it just searches and never stops or sometimes it will say error. My imei still shows.
Im on Sammobile.com trying differant firmwares for the n9005 with odin and no luck, they all boot up and show no bars, no networks nothing, i feeling im looking in the wrong area of where the problem is. Im not sure what i have done. All help is greatly appreciated. Thanks
TONKAFORCE said:
i just bought the phone yesterday screwed up and ive been working on it for over 15 hours and im hoping someone of expertise can get me out of this issue.
I have a N9005 , SN: RF1D963X6PD
I live in Canada and use Wind Mobile (AWS BANDS) same as tmobile. I bought the phone and insterted my sim and noticed that i would only connect roaming. I then figured out that i had bought a international version and it didnt have the bands i needed to connect to AWS bands. So stupid me... not backing up anything... at all, thought it would be fine to use QPST and restore it with a AWS file that i always used to enable aws bands on a S4. Didnt work so i came across this thread and noticed someone mentioned somthing about using the note 2 qpst file , that also didnt work.I then noticed that my phone showed no bars or roaming. I go into mobile networks settings to search for a network and it just searches and never stops or sometimes it will say error. My imei still shows.
Im on Sammobile.com trying differant firmwares for the n9005 with odin and no luck, they all boot up and show no bars, no networks nothing, i feeling im looking in the wrong area of where the problem is. Im not sure what i have done. All help is greatly appreciated. Thanks
Click to expand...
Click to collapse
I don't know where I should start from, but here are some suggestions:
1- Try to flash the original stock firmware for your device. You can find your original CSC using Phone INFO ★Samsung★ app, look for the 'Original CSC' in the 'CSC INFO' section. Then open the menu 'Firmware Browser', enter that CSC into the CSC textbox to search and download the firmware.
2- Open the dialer > *#0011# (capture screenshot #1) > Menu - Back > Menu - Key Input > Q0 > wait... > DEBUG SCREEN > NAS INFORMATION > MM INFORMATION (capture screenshot #2) > Menu - Back > MM REJECT CAUSE (capture screenshot #3). And post those 3 screenshots for more investigation.
3- If you want to add some bands to the phone, you may need the Qualcomm NV Calculator app.
vndnguyen said:
I don't know where I should start from, but here are some suggestions:
1- Try to flash the original stock firmware for your device. You can find your original CSC using Phone INFO ★Samsung★ app, look for the 'Original CSC' in the 'CSC INFO' section. Then open the menu 'Firmware Browser', enter that CSC into the CSC textbox to search and download the firmware.
2- Open the dialer > *#0011# (capture screenshot #1) > Menu - Back > Menu - Key Input > Q0 > wait... > DEBUG SCREEN > NAS INFORMATION > MM INFORMATION (capture screenshot #2) > Menu - Back > MM REJECT CAUSE (capture screenshot #3). And post those 3 screenshots for more investigation.
3- If you want to add some bands to the phone, you may need the Qualcomm NV Calculator app.
Click to expand...
Click to collapse
Thanks for responding vndnguyen,
1, i did as you said and coincidently the firmware that it suggested was the same one i had already installed (which seems to the be most stable one of the ones ive tried) so im not sure if the csc code was just reading what i had already flashed or if it was a coincidence i flashed the one i was supposed to. But i did a fresh flash, wiped everything, clean cache and flashed and samething no bars.
2, when i try to go to service mode using *#0011# , its all blank, so no luck in screenshoting anything.
3, i installed nv calculator and wrote the code for my requested on NV 1877, but no change.
I screenshoted some info in phone info samsung app, maybe that can somewhat help you with my issue. Check the attachment below.Thanks again
TONKAFORCE said:
Thanks for responding vndnguyen,
1, i did as you said and coincidently the firmware that it suggested was the same one i had already installed (which seems to the be most stable one of the ones ive tried) so im not sure if the csc code was just reading what i had already flashed or if it was a coincidence i flashed the one i was supposed to. But i did a fresh flash, wiped everything, clean cache and flashed and samething no bars.
2, when i try to go to service mode using *#0011# , its all blank, so no luck in screenshoting anything.
3, i installed nv calculator and wrote the code for my requested on NV 1877, but no change.
I screenshoted some info in phone info samsung app, maybe that can somewhat help you with my issue. Check the attachment below.Thanks again
Click to expand...
Click to collapse
a- As we all know the Galaxy Note 3 was launched on September 2013, but your manufacturing date is 04.2013? This sounds weird.
b- Your manufacturing date does not match with the S/N, so the phone is refurbished. You can check this by open the menu 'Refurbishment Check'.
c- Actually your phone may be N900A, but it has been flashed with N9005 firmware. Can you show a hi-res picture of the back sticker, behind the battery?
d- As your Knox flag is 0x1, you can root your phone (if it has not been rooted), then open the Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > 0011 > 'Launch 0', and follow the steps #2 above to take 3 screenshots for further checking.
vndnguyen said:
a- As we all know the Galaxy Note 3 was launched on September 2013, but your manufacturing date is 04.2013? This sounds weird.
b- Your manufacturing date does not match with the S/N, so the phone is refurbished. You can check this by open the menu 'Refurbishment Check'.
c- Actually your phone may be N900A, but it has been flashed with N9005 firmware. Can you show a hi-res picture of the back sticker, behind the battery?
d- As your Knox flag is 0x1, you can root your phone (if it has not been rooted), then open the Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > 0011 > 'Launch 0', and follow the steps #2 above to take 3 screenshots for further checking.
Click to expand...
Click to collapse
yes you are correct, it said it was refurbished
ive attached a pic of the back sticker, im not sure if this may hint to anything, but the sticker on the back looks as if its on a slant (maybe someone changed it and put it on)
i tried what you said and once i click the launch 0 , the servicemode screen still shows up blank, i read in another thread that Samsung disabled it in N9005 ROMs. could that be why it shows up blank
TONKAFORCE said:
yes you are correct, it said it was refurbished
ive attached a pic of the back sticker, im not sure if this may hint to anything, but the sticker on the back looks as if its on a slant (maybe someone changed it and put it on)
Click to expand...
Click to collapse
The info on the back sticker are matched with the IMEI and S/N in the app. That means the back ticker are original. But the phone's hardware (mainboard) has been changed, it may be due to repairing or warranty etc...
i tried what you said and once i click the launch 0 , the servicemode screen still shows up blank, i read in another thread that Samsung disabled it in N9005 ROMs. could that be why it shows up blank
Click to expand...
Click to collapse
Nope, Samsung only disable the service menu on some models (e.g Verizon). But with this tool (Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > 0011 > 'Launch 0') you can launch any secret codes that are available in your device.
Can you show me that blank screen? And also show me the screenshot of Phone INFO ★Samsung★ app > Menu > 'Secret Codes'?
vndnguyen said:
The info on the back sticker are matched with the IMEI and S/N in the app. That means the back ticker are original. But the phone's hardware (mainboard) has been changed, it may be due to repairing or warranty etc...
Nope, Samsung only disable the service menu on some models (e.g Verizon). But with this tool (Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > 0011 > 'Launch 0') you can launch any secret codes that are available in your device.
Can you show me that blank screen? And also show me the screenshot of Phone INFO ★Samsung★ app > Menu > 'Secret Codes'?
Click to expand...
Click to collapse
both photos are in the attachment
vndnguyen said:
The info on the back sticker are matched with the IMEI and S/N in the app. That means the back ticker are original. But the phone's hardware (mainboard) has been changed, it may be due to repairing or warranty etc...
Nope, Samsung only disable the service menu on some models (e.g Verizon). But with this tool (Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > 0011 > 'Launch 0') you can launch any secret codes that are available in your device.
Can you show me that blank screen? And also show me the screenshot of Phone INFO ★Samsung★ app > Menu > 'Secret Codes'?
Click to expand...
Click to collapse
update**
so i went into nv editor and added "115868416" in line 1877. after that i tried *#0011#,*#2222#,*#9090#. and was able to retrieve the following screenshots in the attachment. but i was still unable to do your instruction of pressing back >KEY INPUT Q0 > .... (stayed on the same screen, nothin happen)
TONKAFORCE said:
update**
so i went into nv editor and added "115868416" in line 1877. after that i tried *#0011#,*#2222#,*#9090#. and was able to retrieve the following screenshots in the attachment. but i was still unable to do your instruction of pressing back >KEY INPUT Q0 > .... (stayed on the same screen, nothin happen)
Click to expand...
Click to collapse
Your device has been modified in unappropriate way so all service menu do not work as expected.
I dont know what I have to suggest now. Try to flash the stock rom to get it back to the original state.
vndnguyen said:
Your device has been modified in unappropriate way so all service menu do not work as expected.
I dont know what I have to suggest now. Try to flash the stock rom to get it back to the original state.
Click to expand...
Click to collapse
I appreciate your time and effort , one more thing before you go.
I loaded on VISION X ROM, from there i was able to capture the screen shots you requested, they are in the attachments below.
Also i looked through your app phone info samsung and it appeared all my info was quite differant from when i first showed you it, now its saying my phone is a n900t with the vision ROM, I will also attach pics below, please let me know what you think. thanks
Try flashing the stock firmware and capture screenshots again.
update
after flashin with vision x and using blaze kernel i was able to look around the service mode menue and found NV REBUILD. i just went through every menu until i found it and bam, got roaming signals back, so i was happy, now i just have to figure out how to get the aws signal working, thanks for all your help and time
So the key solution is NV REBUILD.
TONKAFORCE said:
update
after flashin with vision x and using blaze kernel i was able to look around the service mode menue and found NV REBUILD. i just went through every menu until i found it and bam, got roaming signals back, so i was happy, now i just have to figure out how to get the aws signal working, thanks for all your help and time
Click to expand...
Click to collapse
what code you use to enter service mode. i try a lot of codes and no one gets me there. thanks
bandolero584 said:
what code you use to enter service mode. i try a lot of codes and no one gets me there. thanks
Click to expand...
Click to collapse
try *#197328640# .. if that takes you to the service mode, then open the menu bar and click "key" and type "Q" , then open menu again click "key" and type "0000" (zeros) ....
if that first code doesnt get you in, use *#9090#
For some reason, that code doesn't work on many phones. You can use this way instead:
Use 'Phone INFO ☆Samsung☆' app > Menu > 'Secret Codes' > 197328640 > 'Launch 0'.
Note: Root is required for it to work.
solved
many thanks my friends. *#0011# do the trick.
bandolero584 said:
many thanks my friends. *#0011# do the trick.
Click to expand...
Click to collapse
but i cant get my signal back
bandolero584 said:
but i cant get my signal back
Click to expand...
Click to collapse
Try NV REBUILD, as suggested by TONKAFORCE above.
vndnguyen said:
Try NV REBUILD, as suggested by TONKAFORCE above.
Click to expand...
Click to collapse
I do but nothing works. I have signal and when i place a call the signal drops and i have the message not registered on network. I compare the efs file with my wifes 900w8 and its ok no files missing, Also did a hardware test putting the board on the other phone and nothing happen. its definetily a software issue.

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