Phone has randomly reverted to factory settings - Galaxy S 4 Q&A, Help & Troubleshooting

My S4 has randomly reverted to alot of default settings (overnight). For example, it has "forgotten" my default sound settings and default apps. The home button no longer works (presumably because my default launcher was Nova and it has "forgotten" it), my usual notifications are gone (e.g. the weather, Llama profile), and probably alot more that I have not yet noticed. This is not the first time that this has happened in the last 6 months.
I guess a factory reset would be a good idea, but does anyone know why/how this happens? I'm running Phoenix ROM v9 (Android 4.4.2).

I've just noticed that the Notification bar has effectively been disabled - none of my app notifications are appearing as they should
???

It's better to give a Hard reset.. Did you tried it?

Masum56k said:
It's better to give a Hard reset.. Did you tried it?
Click to expand...
Click to collapse
By hard reset presumably you mean a factory reset, with a wipe of the cache partition? I'll try that next (I'm re-flashing the ROM in no-wipe mode first to see if that works).
I suppose I know what would "fix" the immediate problem, but I was wondering if anybody knew why this sort of thing happens in the first place?

Related

[Q] Noob Help (Kinda)

Ok So I'm Just Making An Account With XDA But I've Been Modifying My Phone For Almost 2 Months Now. Currently, I'm Running PAC-Man Rom 23.0.0 With Franco Kernel 3.4.0. Touch Control + Nexus Louder, Blah, Blah, Blah. Anyhow, I Might Be Posting This In The Wrong Forum But Bear With Me. The Other Day, My Phone Randomly Resetted And When It Came Back On, My Soft Keys Were Gone. Idk How To Get 'Em Back And I Don't Even Know Why They Disappeared. Help. I'm About To Throw My Phone Cuz I'm Pissed. I'm Forced To Use Both Pie Controls Which Makes It Hard To Use All My Apps. :crying:
Geecho said:
Ok So I'm Just Making An Account With XDA But I've Been Modifying My Phone For Almost 2 Months Now. Currently, I'm Running PAC-Man Rom 23.0.0 With Franco Kernel 3.4.0. Touch Control + Nexus Louder, Blah, Blah, Blah. Anyhow, I Might Be Posting This In The Wrong Forum But Bear With Me. The Other Day, My Phone Randomly Resetted And When It Came Back On, My Soft Keys Were Gone. Idk How To Get 'Em Back And I Don't Even Know Why They Disappeared. Help. I'm About To Throw My Phone Cuz I'm Pissed. I'm Forced To Use Both Pie Controls Which Makes It Hard To Use All My Apps. :crying:
Click to expand...
Click to collapse
PIE controls are not hard to use. It takes some time to get use to. Relax buddy.
There should an option in settings to diable PIE and bring back the soft keys. Perhaps you're on Expandable desktop mode. Try holding the power button until the reboot, power, and airplane options appear. If there is an option for Expandable desktop or something similar tick it. If you can't get it back from there, try finding the option in the settings menu.
+1 to you possibly being in expanded desktop mode. Long press power and disable it, things should work as normal again.
scream4cheese said:
PIE controls are not hard to use. It takes some time to get use to. Relax buddy.
There should an option in settings to diable PIE and bring back the soft keys. Perhaps you're on Expandable desktop mode. Try holding the power button until the reboot, power, and airplane options appear. If there is an option for Expandable desktop or something similar tick it. If you can't get it back from there, try finding the option in the settings menu.
Click to expand...
Click to collapse
Thanks. Ok, I Tried That. It Was Always Disabled Though.
I Wouldn't Mind Just Using The Pie Controls Because I Prefer It To Soft Keys But Besides The LMT Pie I've Always Had On The Right Side Of My Screen, It Seems Whereever (Top, Left Or Bottom) I Put The Other Pie That Has The Soft Keys, It Interfers With My Usage Of Other Apps. "/ Like, Not Being Able To Press The Shift Key On My Keyboard.
I'm Thinking I Should Just Return To Stock And Root Again? But Would I Lose All My Pictures, Apps And Music?
Geecho said:
I'm Thinking I Should Just Return To Stock And Root Again? But Would I Lose All My Pictures, Apps And Music?
Click to expand...
Click to collapse
Just back those up to your PC (literally copy and paste them somewhere) and you should be fine. You can do a backup in Titanium backup or Carbon to keep your apps and app data, which will also need to be backed up to your PC.
Geecho said:
I'm Thinking I Should Just Return To Stock And Root Again? But Would I Lose All My Pictures, Apps And Music?
Click to expand...
Click to collapse
There's no need to go that far yet. First try doing a full wipe and reflashing the rom.
Nigeldg said:
Just back those up to your PC (literally copy and paste them somewhere) and you should be fine. You can do a backup in Titanium backup or Carbon to keep your apps and app data, which will also need to be backed up to your PC.
Click to expand...
Click to collapse
Thanks.
chromium96 said:
There's no need to go that far yet. First try doing a full wipe and reflashing the rom.
Click to expand...
Click to collapse
Thanks A Lot. It Worked. But Now, For Some Reason, My Kill All Apps Soft Key That Was Always On The Bottom Left Above The Nav Bar Is Gone. I Still Have The Kill All Soft Key In My Status Bar Though. Any Ideas?
Geecho said:
Thanks A Lot. It Worked. But Now, For Some Reason, My Kill All Apps Soft Key That Was Always On The Bottom Left Above The Nav Bar Is Gone. I Still Have The Kill All Soft Key In My Status Bar Though. Any Ideas?
Click to expand...
Click to collapse
Well you did full wipe so all of your ROM data will be gone. You'll have to reset the settings you had previously (including that softkey).

[Q] Interface stopped working properly (Android 4.3)

I just recently re-flashed Android 4.3 onto my Nexus 10, rooted it, then used TitaniumBackup to restore all my app data. Now I've rebooted and parts of the interface won't load / won't work.
The Home button doesn't work anymore, only the back and task-switcher buttons are working.
In the top toolbar, I can slide down the notifications, but none are displayed. The Alarm, Wifi, Battery, and Time is displayed in the top-right like normal, But I can't slide down the quick-settings.
Also, When I long-press the power button, I'm only given the option to Power off, nothing else.
One more thing: The lock-screen isn't ever shown!
Is there an easy way I can fix this? I'm guessing it has something to do with wiping the data & cache of some app, but I don't know which one.
isaacwg said:
I just recently re-flashed Android 4.3 onto my Nexus 10, rooted it, then used TitaniumBackup to restore all my app data. Now I've rebooted and parts of the interface won't load / won't work.
The Home button doesn't work anymore, only the back and task-switcher buttons are working.
In the top toolbar, I can slide down the notifications, but none are displayed. The Alarm, Wifi, Battery, and Time is displayed in the top-right like normal, But I can't slide down the quick-settings.
Also, When I long-press the power button, I'm only given the option to Power off, nothing else.
One more thing: The lock-screen isn't ever shown!
Is there an easy way I can fix this? I'm guessing it has something to do with wiping the data & cache of some app, but I don't know which one.
Click to expand...
Click to collapse
Did you also restore all of your system app data? In general, that would be a big nono (and you could use Titanium's filters to clear data only from system apps). Not a great situation though either way.
Rirere said:
Did you also restore all of your system app data? In general, that would be a big nono (and you could use Titanium's filters to clear data only from system apps). Not a great situation though either way.
Click to expand...
Click to collapse
OK. I thought I did filter out the system apps. I might have missed something. I'll try and clear the data from the system apps and see if that helps any. I'll just write this as I go...
I've opened TitaniumBackup, and it said that my Android ID had changed?
I told it to use the old ID... And now it's rebooting...
Now I've wiped the system-app data and am rebooting...
Didn't help any. Same problem still.
Update
Update:
I've given up and just did a factory reset last night. Now I'm restoring my adb backup. ('Cause for some reason my TitaniumBackup in Google Drive got erased!?) Oh well. Anyways, things seem to be working properly now.

Galaxy S4 i9505 clock stuck when screen locks

Hi,
I have a strange issue with my galaxy s4 i9505, lollipop. My clock get stuck when I lock my screen. And time does not update even when screen is unlocked i.e the clock starts from the same time when screen was locked. For example if I lock my screen at 10:00 am, and if after one hour I unlock the screen, the clock will start from 10:00 am instead of 11:00 am. I tried searching on the internet but I could not find any help regarding this. However there were discussion about the lag of one or two second about the time update when screen unlocks. Any ideas about this??
Factory reset, I guess.
GDReaper said:
Factory reset, I guess.
Click to expand...
Click to collapse
Factory reset didn't work
Bob_s4 said:
Factory reset didn't work
Click to expand...
Click to collapse
Do you have automatic date & time enabled?
I had something a little similar, but it included all my widgets. are you using go launcher or a go product like next3d launcher ? the problem persisted thru different firmwares and launcher updates. I had to go into the launcher and stop it so that it would restart itself. sorry that I don't have a solution, I never got to the bottom of the issue, it simply stopped happening at some point and I'm not even sure why...
GDReaper said:
Do you have automatic date & time enabled?
Click to expand...
Click to collapse
Yes, I tried both enabling and disabling it, issue stays as it is. Currently it is enabled. I have no clue what's wrong. It is so annoying
3mel said:
I had something a little similar, but it included all my widgets. are you using go launcher or a go product like next3d launcher ? the problem persisted thru different firmwares and launcher updates. I had to go into the launcher and stop it so that it would restart itself. sorry that I don't have a solution, I never got to the bottom of the issue, it simply stopped happening at some point and I'm not even sure why...
Click to expand...
Click to collapse
I am not using any go launcher or go product. All things/apps are default that come with lollipop.

Notifications and other functionalities disappeared: nothing works to fix it

Hello everyone!
First, I'm sorry for my English. I'll try to do my best to be clear and not too painful to read.
I post here tonight because my Moto X XT1562 is very messy. It's totally buggy actually.
The WHAT:
Some functionalities just disappeared. Here is some:
- Notifications aren't displayed at all. The notification bar stay empty, even when I swipe it down. Notification sounds are OK however.
- The quick settings panel isn't displayed... When I swipe down the right side of the top bar, there is only the notification bar who appear (empty...) like if I swiped down the left side. Nothing happens neither with a Nova widget for example to launch the activity corresponding to the quick settings panel.
- The Home button and the Menu app button do not works. When I touch them, they respond (they are circled by a halo and the phone vibrate) but don't produce anything.
- Some entries are missing in Settings like the entry to configure the quick setting panel. Also, some entries are displayed but when I touch them nothing happens, like the "Users" entry. Moreover, in "Backup & Reset > Factory data Reset" the "Reset Phone" button stay grey (unavailable).
- The "Developers options" menu isn't available neither. In this case, I had a toast with something like: "Developers options are not available for this user". In my actual configuration (spoiler: aka after flashing a new ROM), I can't activate the developers options at all.
- Probably other things but I'm not sure it matter. Apps work great however, even if there are now some force close. And just to be clear: it's not a touch screen issue.
So my phone is still usable, but it's not handy at all. Specially the fact that I can't go on the Home screen with the home button or switch between opened apps with the app button.
The WHEN:
These is happens after I try to move data that were on the sdcard in the internal storage through the built in tool in the storage settings. In fact, my sdcard (used like "internal storage") was almost full and my true internal storage with some space. I knew all my sdcard data could not go on my internal storage, but I thought Android could deal with that and will only transfer a part of these data. BUMMER. Anyway, during the process the phone had reboot and then the mess happens: internal storage was overfull, sdcard still full too, duplicate data were on both, etc. And of course, the previous bugs came. I deleted data manually (primarily pictures) and used the phone a couple of days like this.
Just so you know and because I suspect an perm issue, I have to add that a couple days before this episode, I also tried to create a second android user through the Users setting. But nothing happens after the asked reboot. I didn't insist.
The WHAT-THE-****:
- First, I was suspecting that the last boot didn't work properly because the internal storage was full. So after I made some space on the device I rebooted: nothing.
- After I delete all my pictures on the sdcard, I launch the data migration process to give it a new chance to finish properly. It did, but... nothing.
- I tried to wipe dalvik cache and the regular cache through TWRP: nothing.
- Like I suspected a permission issue, I tried to "Fix Contexts" with TWRP. Nooooothing.
- Very confident, I tried a factory reset through the Android settings but it was unavailable. So I did it in the bootloader. But... NOTHING!
- Well, I decided to flash again my ROM (XDRom) but I chose the last build to upgrade it. Flashing a new ROM replace most of the files so that MUST work. Guess what? Nothing!!
- Desperate, I tried to flash/upgrade the squid kernel. But No-****ing-thing... :crying:
I have no idea how it's possible. So if someone has encountered something similar or knows how that can happen, please, tell me.
I'm using TWRP, Squid Kernel r19 and the ROM XDR 24.107-52-5 (Android 6.0.1). Right now, my phone isn't rooted but it was when it happened. I was also using Xposed with Gravitybox and XBlastTools.
Thanks to everybody!
h0m said:
Hello everyone!
First, I'm sorry for my English. I'll try to do my best to be clear and not too painful to read.
I post here tonight because my Moto X XT1562 is very messy. It's totally buggy actually.
The WHAT:
Some functionalities just disappeared. Here is some:
- Notifications aren't displayed at all. The notification bar stay empty, even when I swipe it down. Notification sounds are OK however.
- The quick settings panel isn't displayed... When I swipe down the right side of the top bar, there is only the notification bar who appear (empty...) like if I swiped down the left side. Nothing happens neither with a Nova widget for example to launch the activity corresponding to the quick settings panel.
- The Home button and the Menu app button do not works. When I touch them, they respond (they are circled by a halo and the phone vibrate) but don't produce anything.
- Some entries are missing in Settings like the entry to configure the quick setting panel. Also, some entries are displayed but when I touch them nothing happens, like the "Users" entry. Moreover, in "Backup & Reset > Factory data Reset" the "Reset Phone" button stay grey (unavailable).
- The "Developers options" menu isn't available neither. In this case, I had a toast with something like: "Developers options are not available for this user". In my actual configuration (spoiler: aka after flashing a new ROM), I can't activate the developers options at all.
- Probably other things but I'm not sure it matter. Apps work great however, even if there are now some force close. And just to be clear: it's not a touch screen issue.
So my phone is still usable, but it's not handy at all. Specially the fact that I can't go on the Home screen with the home button or switch between opened apps with the app button.
The WHEN:
These is happens after I try to move data that were on the sdcard in the internal storage through the built in tool in the storage settings. In fact, my sdcard (used like "internal storage") was almost full and my true internal storage with some space. I knew all my sdcard data could not go on my internal storage, but I thought Android could deal with that and will only transfer a part of these data. BUMMER. Anyway, during the process the phone had reboot and then the mess happens: internal storage was overfull, sdcard still full too, duplicate data were on both, etc. And of course, the previous bugs came. I deleted data manually (primarily pictures) and used the phone a couple of days like this.
Just so you know and because I suspect an perm issue, I have to add that a couple days before this episode, I also tried to create a second android user through the Users setting. But nothing happens after the asked reboot. I didn't insist.
The WHAT-THE-****:
- First, I was suspecting that the last boot didn't work properly because the internal storage was full. So after I made some space on the device I rebooted: nothing.
- After I delete all my pictures on the sdcard, I launch the data migration process to give it a new chance to finish properly. It did, but... nothing.
- I tried to wipe dalvik cache and the regular cache through TWRP: nothing.
- Like I suspected a permission issue, I tried to "Fix Contexts" with TWRP. Nooooothing.
- Very confident, I tried a factory reset through the Android settings but it was unavailable. So I did it in the bootloader. But... NOTHING!
- Well, I decided to flash again my ROM (XDRom) but I chose the last build to upgrade it. Flashing a new ROM replace most of the files so that MUST work. Guess what? Nothing!!
- Desperate, I tried to flash/upgrade the squid kernel. But No-****ing-thing... :crying:
I have no idea how it's possible. So if someone has encountered something similar or knows how that can happen, please, tell me.
I'm using TWRP, Squid Kernel r19 and the ROM XDR 24.107-52-5 (Android 6.0.1). Right now, my phone isn't rooted but it was when it happened. I was also using Xposed with Gravitybox and XBlastTools.
Thanks to everybody!
Click to expand...
Click to collapse
when everything else failed, use rsdlite and flash stock rom.
h0m said:
Hello everyone!
First, I'm sorry for my English. I'll try to do my best to be clear and not too painful to read.
I post here tonight because my Moto X XT1562 is very messy. It's totally buggy actually.
The WHAT:
Some functionalities just disappeared. Here is some:
- Notifications aren't displayed at all. The notification bar stay empty, even when I swipe it down. Notification sounds are OK however.
- The quick settings panel isn't displayed... When I swipe down the right side of the top bar, there is only the notification bar who appear (empty...) like if I swiped down the left side. Nothing happens neither with a Nova widget for example to launch the activity corresponding to the quick settings panel.
- The Home button and the Menu app button do not works. When I touch them, they respond (they are circled by a halo and the phone vibrate) but don't produce anything.
- Some entries are missing in Settings like the entry to configure the quick setting panel. Also, some entries are displayed but when I touch them nothing happens, like the "Users" entry. Moreover, in "Backup & Reset > Factory data Reset" the "Reset Phone" button stay grey (unavailable).
- The "Developers options" menu isn't available neither. In this case, I had a toast with something like: "Developers options are not available for this user". In my actual configuration (spoiler: aka after flashing a new ROM), I can't activate the developers options at all.
- Probably other things but I'm not sure it matter. Apps work great however, even if there are now some force close. And just to be clear: it's not a touch screen issue.
So my phone is still usable, but it's not handy at all. Specially the fact that I can't go on the Home screen with the home button or switch between opened apps with the app button.
The WHEN:
These is happens after I try to move data that were on the sdcard in the internal storage through the built in tool in the storage settings. In fact, my sdcard (used like "internal storage") was almost full and my true internal storage with some space. I knew all my sdcard data could not go on my internal storage, but I thought Android could deal with that and will only transfer a part of these data. BUMMER. Anyway, during the process the phone had reboot and then the mess happens: internal storage was overfull, sdcard still full too, duplicate data were on both, etc. And of course, the previous bugs came. I deleted data manually (primarily pictures) and used the phone a couple of days like this.
Just so you know and because I suspect an perm issue, I have to add that a couple days before this episode, I also tried to create a second android user through the Users setting. But nothing happens after the asked reboot. I didn't insist.
The WHAT-THE-****:
- First, I was suspecting that the last boot didn't work properly because the internal storage was full. So after I made some space on the device I rebooted: nothing.
- After I delete all my pictures on the sdcard, I launch the data migration process to give it a new chance to finish properly. It did, but... nothing.
- I tried to wipe dalvik cache and the regular cache through TWRP: nothing.
- Like I suspected a permission issue, I tried to "Fix Contexts" with TWRP. Nooooothing.
- Very confident, I tried a factory reset through the Android settings but it was unavailable. So I did it in the bootloader. But... NOTHING!
- Well, I decided to flash again my ROM (XDRom) but I chose the last build to upgrade it. Flashing a new ROM replace most of the files so that MUST work. Guess what? Nothing!!
- Desperate, I tried to flash/upgrade the squid kernel. But No-****ing-thing... :crying:
I have no idea how it's possible. So if someone has encountered something similar or knows how that can happen, please, tell me.
I'm using TWRP, Squid Kernel r19 and the ROM XDR 24.107-52-5 (Android 6.0.1). Right now, my phone isn't rooted but it was when it happened. I was also using Xposed with Gravitybox and XBlastTools.
Thanks to everybody!
Click to expand...
Click to collapse
If you're using XDrom you need to root it and use XDRsetup app that comes with it (you can also download it separately, link is in XDR'S thread). This will fix all your issues
Your phone is not provisioned. You can fix this by re-running the setup wizard activity using Activity Launcher.
I've been seeing this issue pop up on several Moto devices since last few months, even on my own device.
EDIT: XDROM thread mentions this on the thread clearly
Use XDR Setup app after first boot to provision the device (unlock UI, Developer's options, screen lock, etc.)
Click to expand...
Click to collapse
Well, thanks so much everybody. Sorry for my late answer. You're right, my phone wasn't "provisioned". I wasn't aware at all about this not-a-bug-but-a-feature. It sounds still strange for me and it's surprising that this "issue" appears by itself but whatever, it's fix. Thanks again!

1st random reboot since July.. OOS 4.5.14

My phone randomly rebooted tonight and I've never seen an Android phone do this to this extent.
I was typing a text message within Textra, using SwiftKey and the device rebooted on its own.
Upon reboot, it was almost like the apps were loaded with default settings? Here are a few examples-
- SwiftKey and Chrome's settings were reset
- Most of the "Settings" were reset
-- Vibrate
-- Screen timeout; various "Display" values were reset
- Status bar battery icon was back (used to be number)
Its almost like the phone reset to "safe" or "default" settings?
I think it might have to do with Substratum but I would think I'd be the first to report it... Anyone have an idea of what this behavior means?
Nick James said:
My phone randomly rebooted tonight and I've never seen an Android phone do this to this extent.
I was typing a text message within Textra, using SwiftKey and the device rebooted on its own.
Upon reboot, it was almost like the apps were loaded with default settings? Here are a few examples-
- SwiftKey and Chrome's settings were reset
- Most of the "Settings" were reset
-- Vibrate
-- Screen timeout; various "Display" values were reset
- Status bar battery icon was back (used to be number)
Its almost like the phone reset to "safe" or "default" settings?
I think it might have to do with Substratum but I would think I'd be the first to report it... Anyone have an idea of what this behavior means?
Click to expand...
Click to collapse
You're on stock ?
Bewildered Wolf said:
You're on stock ?
Click to expand...
Click to collapse
I wouldn't call it stock:
- OOS 4.5.14/Rooted
- Boeffla Kernal
- Substratum
I get that its probably easiest to blame Boeffla or Substratum themes *but* I've been running this setup without any reboots prior and I've been on 4.5.14 for over a week now and this is the first its happened.
It would be nice to diagnose the behavior after what happened, ie- the device reboot and factory defaulted system "Settings". It's like it rebooted into a safe state or a safe configuration.
What causes the lock wall paper to reset, status bar and display settings within "Settings"?
I think SwiftKey crashed personally but crashed so hard that it would default some system settings?

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