[Q] USB Connection - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hey guys,
I don't know if this has been asked already, and if it has I apologize for that, but judging by the title you can already assume what issue I have. When I connect my Galaxy S4 i337 to my laptop running Windows 8.1 (I'm not sure if it's RT or not), it keeps saying that my USB device is not recognized. I've tried:
- uninstalling the Samsung drivers then reinstalling them
- uninstalling Kies and drivers, then reinstalling Kies to see if it would recognize and automatically download the drivers
- completely turning off my laptop, removing the battery for 3 minutes
- different USB ports (all 3)
- connect it to the computer with USB debugging on and off
Can anyone help?

Try this, you also have to allow unsigned drivers
http://support.microsoft.com/kb/2917929
See this also
Sent from my http://www.howtogeek.com/167723/how...8.1-so-that-you-can-install-unsigned-drivers/ 5 using XDA Free mobile app

jd1639 said:
Try this, you also have to allow unsigned drivers
http://support.microsoft.com/kb/2917929
See this also
Sent from my http://www.howtogeek.com/167723/how...8.1-so-that-you-can-install-unsigned-drivers/ 5 using XDA Free mobile app
Click to expand...
Click to collapse
Now everything is connected well, as in my laptop recognizes it, but it doesn't show up on the Devices and Drivers section so I can explore the phone via my pc. Also autoplay doesn't pop up.

Related

[Drivers] MS Windows x86 and x64 USB Drivers for Samsung Galaxy S

Team,
For those of you having trouble finding drivers here are some links.
64bit:
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x64.shtml
32bit:
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x86.shtml
For Linux and Mac the Android SDK drivers should work fine.
I don't know if it is a conflict with my AV or something else, but when I use the x86 drivers linked, my phone will shut off completely when attaching with "PC Internet" option in the USB settings.
http://forum.xda-developers.com/showthread.php?t=731989
they have been on there for some time now
designgears said:
http://forum.xda-developers.com/showthread.php?t=731989
they have been on there for some time now
Click to expand...
Click to collapse
yes they have... This feels redundant. also add in that if you're a nub just install kies and it will auto dl the correct drivers you need.
systoxity said:
yes they have... This feels redundant. also add in that if you're a nub just install kies and it will auto dl the correct drivers you need.
Click to expand...
Click to collapse
Also on a mac you do not need the sdk. You do need to be in debugging mode though.
Also, you could just go to the Captivate webpage on Samsung's site and get the Captivate drivers, not the generic Galaxy S drivers linked in the OP.
thanks was looking for these!
In Windows 7 I'm not having an easy time getting the phone to be recognized. If I click Start > Devices and Printers it shows up as Samsung_Android but even Kies won't recognize the phone so something is wrong. I also can no longer mount my external SD card and have it show up in Windows. I tried to uninstall all the drivers and reinstall but it keeps telling me there are already drivers installed...soo..... *shrugs*
iamcombat said:
In Windows 7 I'm not having an easy time getting the phone to be recognized. If I click Start > Devices and Printers it shows up as Samsung_Android but even Kies won't recognize the phone so something is wrong. I also can no longer mount my external SD card and have it show up in Windows. I tried to uninstall all the drivers and reinstall but it keeps telling me there are already drivers installed...soo..... *shrugs*
Click to expand...
Click to collapse
I had this problem on my desktop as well. I was using a front USB port on my computer and when I plugged it into one of the back ports, it worked. I also found the USB cable that came with the phone to work better than a cable I had lying around. Try different ports and if all else fails, try a different cable.
So here's something bizarre. I've been using my PC (Win 7 64bit) for weeks now with my Captivate and no issues. Had originally had woes when I got it, but it started working. Anyway, today I plug it in and ... it doesn't recognize it. Have installed / changed NOTHING -- only M$ patches have been applied. Tried to roll back prior and get the lovely BSOD probably because I have 4 SATA Raptors RAID-0'd and M$ doesn't know how to use that, but has anyone else seen this behavior before?
And to add to this. I rebooted my phone and now it works again. Very odd but problem solved.
Sent from my SAMSUNG-SGH-I897 using XDA App
ive been trying for weeks and trying all three, generic Galaxy S, AT&T captivate drivers and Kies and can't get anything working in USB Mass storage mode or Kies mode...
This is on Windows 7 64bit. Driving me crazy. USB mode wont install the Mass storage drivers and Kies wont recognize
My issue is that when I connect the phone on Windows 7 32bit the phone and the internal SD card will connect but one I try to click on anything inside the phone or card the phone will immediately disconnect and then reconnect. When I try to click again it will repeat the disconnection. After that, I don't even have to click on the phone or card directories, it will disconnect then reconnect about 6 more times. Eventually it will be stable and not disconnect. This is extremely annoying. Anyone else with this issue.
. .
drivers from softpedia are OLD
drivers are updated!
v1.3.2250.0 (dated 8 march 2011)
download here

Not connecting in Windows 7

Windows cant find a driver for the phone, how do you use this on Windows?
You can install the drivers as part of the Android SDK, or you could search this forum for drivers, or you could goto the Development section and download mskip's Galaxy Nexus 4 Toolkit and install the drivers from there.
uberNoobZA said:
You can install the drivers as part of the Android SDK, or you could search this forum for drivers, or you could goto the Development section and download mskip's Galaxy Nexus 4 Toolkit and install the drivers from there.
Click to expand...
Click to collapse
installed the drivers and Windows sees it as an Android ADB device but it doesnt mount anything. How do I transfer files over USB?
I extracted the drivers from the Android SDK and posted it up. Check my sig for the link.
tried those too and its still not mounting anything
Windows 7 detected my phone without any drivers installed and I was able to mount the internal storage. The only thing the sdk drivers allow for are adb and fastboot interfacing, so they shouldn't be needed if all you are trying to do is mount the device.
try different usb port my pc did that at first.
I'm not sure why, but it worked for me on windows 7 and automatically updated the drivers. The weird thing is that adb recognizes the nexus 4 as a Samsung phone
idividebyzero said:
Windows cant find a driver for the phone, how do you use this on Windows?
Click to expand...
Click to collapse
Same issue here until I switched to the cable that came with the phone and it worked. Maybe just a fluke, not sure.
Sent from my Nexus 4 using xda app-developers app
idividebyzero said:
tried those too and its still not mounting anything
Click to expand...
Click to collapse
Sorry, misread your post. Try restarting, try a different USB port, try a different cable. Also, make sure MTP mode is enabled on your phone (Settings > Storage > Menu > then check Media Device).
idividebyzero said:
installed the drivers and Windows sees it as an Android ADB device but it doesnt mount anything. How do I transfer files over USB?
Click to expand...
Click to collapse
Have you found a solution yet? To transfer files from my PC to the phone, I have to make sure debugging is turned off and connect with MTP mode. But if I want to use ADB, I need to turn debugging on which loses the PC's ability to see the phone at all unless I connect in PTP mode. All a bit weird but at least it works. Have you tried uninstalling and reinstalling the drivers?
Phone mounts fine on 2 different computers, its something with my computer.
Its not the USB cable, tried different ports, I tried USB debugging on and off, camera mode and MTP. Device manager sees it as a Nexus 4 but says the drivers didnt install.
So my next question is why isnt Windows installing the drivers properly?
i have got two nexus 4
and with one of them i am not able to connect it to my main computer (with a second computer it works).
With the other nexus 4 i have no problems on any computer...
os is alway win 7.
just linking and sharing a similar thread [Q]Computer won't recognize phone? which covers same/similar issue and resolution.

Nexus 4 appears as unknown device

Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
jining said:
Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
Click to expand...
Click to collapse
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
vorbatello said:
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
Click to expand...
Click to collapse
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
jining said:
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
Click to expand...
Click to collapse
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
vorbatello said:
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
Click to expand...
Click to collapse
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
jining said:
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
Click to expand...
Click to collapse
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
vorbatello said:
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
Click to expand...
Click to collapse
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
jining said:
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
Click to expand...
Click to collapse
So I tried installing the newest Franco kernel Milestone (3), and the USB fast charge is off. I also tried installing a different CM mod, but there is no difference. I also tried installing the universal you gave me, but that didn't work, and i installed the google driver from SDK and that didn't work.
I don't know what else to do...
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
maxiiik said:
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
Click to expand...
Click to collapse
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
jining said:
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
Click to expand...
Click to collapse
Have you managed to solve this? I'm facing almost the same problem!
No, I tried for hours with no luck. I am glad I am not the only one, hopefully a solution will come to us. I have been using airdroid to transfer files from my phone in the mean time.
Im also having the same issue except my computer only recognizes my phone when its connected as a camera.
Sent from my Nexus 4 using xda app-developers app
I am having a similar problem with my daughter's Nexus 4 phone, which is not rooted nor unlocked - it is still completely stock. It was just updated to Android 4.3, however I can't say that this is the cause of the problem because she never attempted to connect her phone to the desktop machine before.
I have a Windows 7 x64 box at home, and spent over two hours last night trying to get the computer to correctly recognize the Nexus 4 phone. I was hoping that the standard MTP Windows driver would handle it perfectly, but no luck. I tried the Google usb drivers, and the ADB interface was recognized, but still no access to the internal storage. I then gave the Naked Drivers a try, and no joy there either.
I am beginning to suspect that the MTP drivers on my desktop are munged, but do not relish the thought of a Win 7 wipe and reinstall.
Anyone else have any ideas?
Thanks much!
I am having a similar problem where I have USB storage set to MTP and Windows doesn't pick it up, whereas PTP Windows will pick up but I can't access any folders other than the camera related folders like DCIM.
So my workaround is doing it the old fashioned way through CMD in windows using adb push.
Example:
Assuming you have all the stuff you want to transfer in a folder called stuff, adb is located in C:\adb, and your folder known as stuff is also in C:\adb:
C:\adb>adb push stuff /data/media/0
The above command starting from the ">" will transfer all files in the folder called stuff to the root of /sdcard. In the N4, /sdcard is symbolically linked to /data/media/0.
Of course you need USB debugging enabled for this to work...
Device Manager (Hopefully this helps)
In the start menu type device manager, in that window you should see android and or something similar at the top. You want to drop the menu down and right click what should say Google ADB Interface and delete it, make sure you check the confirmation box. After reboot your computer! Once booted plug your phone in a viola!!!
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Roktgr said:
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Click to expand...
Click to collapse
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
Click to expand...
Click to collapse
Hello,
"#1 is the phone doesn't do anything in USB debug mode." This is normal!
How I experienced the USB debugging option is that, if turned ON:
1. The Nexus does not appear in my Windows env
2. BUT when in recovery mode, I can use the "adb" commands
If USB debugging turned OFF:
1. Then I CAN see the Nexus in my Windows env
2. BUT I cannot use the "adb" commands in recovery mode.
So you definitely need to have the USB debugging option turned off if you want to see your nexus in Windows, IMO
---------- Post added at 04:16 PM ---------- Previous post was at 04:02 PM ----------
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Click to expand...
Click to collapse
I think you really have an issue with the drivers. I would install the Google USB drivers. Maybe a bit heavy but then you can be sure that drivers are fine:
http://developer.android.com/sdk/win-usb.html

How to get USB Debugging mod to work?

I have a nexus 7 2012 and i am trying to install 4.3. Of course since i have rooted it and have twrp on it i cant just ota update, so i tried plugging it up to my computer. Right now everytime i plug in the device and use it as a media device it works until i turn on developer mode and enable usb debugging. As soon as i turn on debugging the device disconnects at the bottom right showing my N7 (on windows 7), and whenever i look in my computer its not there also. The only way i can find it in this mode is in device manager in which it says "android phone". I figured maybe i have a driver problem, but if you look for drivers and try to install it says it already has them.
So does anybody know how to get it to work so i can reset it?
Delete the current drivers than manually choose the n7 drivers you downloaded from xda.
Or use a free program called usbdeview for windows to seek out all drivers associated with a device to make sure you uninstalled them correctly. Also I highly recommend dual booting a Linux distro which is much less finicky than windows when using android
Best of puck
Sent from my Nexus 7 using Tapatalk 2
demkantor said:
Delete the current drivers than manually choose the n7 drivers you downloaded from xda.
Or use a free program called usbdeview for windows to seek out all drivers associated with a device to make sure you uninstalled them correctly. Also I highly recommend dual booting a Linux distro which is much less finicky than windows when using android
Best of puck
Sent from my Nexus 7 using Tapatalk 2[/Q
Can you inform me on how to delete the current drivers?
when i connect with usb debugging mode turned on it connects as nexus 7 with a description as Android Composite ADB Interface. Also it is not recognized under the my computer setting at all. In usb deview it also has a purple dot all the way to the left beside the name instead of a green dot.
When i connect to the pc without usb debugging on the computer recognizes it as nexus 7 \ media device and i can use it as storage back and forth and in usb deview it has a green dot beside the name
Click to expand...
Click to collapse

Computer USB Connection

I somehow hosed my USB Mass storage port after Kingo rooting and cannot get my computer to recognize my phone outside of charging it. The phone shows its connected as installer and will accept changes but nothing happens on the computer like loading drivers or opening files. My computer shows a yellow ? under USB Mass Storage Port when connected to the phone.
I have uninstalled everything (Kingo, Kies and Drivers) updated port drivers and still no luck. Disabled and enabled port. I reverted to stock slot on Safestrap and same issue. Downloaded updated drivers from Samsung and no change.
Any help would be greatly appreciated. Thanks!
Have you tried disabling windows firewall and antivirus just to test? in windows device manager delete the unknown device and try again.
Sent from my SM-N900V using XDA Premium 4 mobile app
Reilly1812 said:
Have you tried disabling windows firewall and antivirus just to test? in windows device manager delete the unknown device and try again.
Sent from my SM-N900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I followed this process which resolved the issue. Thanks for responding.
A. Click on Start
B. Right Click on My Computer, click on Properties
C.Click on the Hardware tab
D. Click the Device Manager button.
E. Expand Universal Serial Bus controllers section.
F. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
G. Restart the computer, and allow the computer to reinstall the USB controllers.
H. Plug in the removable USB storage device, and then test to make sure that the issue is resolved.

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