Database Users

Strange issue with newly bought used Note 4

I recently bought a used Note 4.
Now when I started using it, I observed something strange on it.
First when i connected it to my laptop for some data transfer i saw a new drive letter popup with Verizon mentioned on it and it automatically installed Verizon's software on my laptop.
Secondly, when I reboot the phone in boot-loader mode to check if the phone is rooted or not, i get the Mobile Model to be SM-N910V whereas when i checked on the back of the phone (under the battery) it is mentioned as SM-N910F; even when i checked Mobile Status under Settings it also shows SM-N910F.
Now i installed Phone Info Samsung from Play Store and it is also saying the Phone Model is SM-N910F whereas in Device Type it is mentioned as trltevzw (i believe this is the model for Verizon based phones). - snapshot attached
Now I am quite confused if I have an international version of Note 4 or Verizon based version.
Also one more thing... Root Checker says my phone is rooted but when i install SUPERSU; i can't update the libraries since it needs TWRP or CWM recovery to update the library (which is not available as my recovery shows stock recovery).
Any help in this regards will be highly helpful.
Thanks!

I'd take your device back to the retailer and get a refund. As there is something fishy about it!

DarkGuyver said:
I'd take your device back to the retailer and get a refund. As there is something fishy about it!
Click to expand...
Click to collapse
Dear thanks for your reply but sending it back to retailer is not possible.
So any technical help would be much appreciated. .
Thanks!

Ok just an update...
First i tried installing official ROM (5.0.1) for SM-N910F from SAMMOBILE using ODIN but that failed giving some error.
Next I tried installing Official ROM (5.0.1) for SM-N910V using ODIN and it passed successfully.
Now Phone Info and About Status details match - Phone Model is SM-N910V and Device Type is trltevzw
but while doing this I have lost root access (which was already sort of useless because recovery was stock one)
However now Phone model and Device type part matches up.
Now IMEI on the phone and Phone Info are not matching... Anyone has any info on how to work around that?

AdilJawad said:
Ok just an update...
First i tried installing official ROM (5.0.1) for SM-N910F from SAMMOBILE using ODIN but that failed giving some error.
Next I tried installing Official ROM (5.0.1) for SM-N910V using ODIN and it passed successfully.
Now Phone Info and About Status details match - Phone Model is SM-N910V and Device Type is trltevzw
but while doing this I have lost root access (which was already sort of useless because recovery was stock one)
However now Phone model and Device type part matches up.
Now IMEI on the phone and Phone Info are not matching... Anyone has any info on how to work around that?
Click to expand...
Click to collapse
that's happen to me before mate
i bought note 4 the same happen to me ,, in download mode showing me SM-N910P , software (about device showing SM-910F)
Under the battery SM-910F
downloaded the official ROM (5.0.1) for SM-N910F from SAMMOBILE ended with fail
next tried Official ROM (5.0.1) for SM-N910P using ODIN and it passed successfully
********* summary*********
this phone called batched or patched idk exactly, that mean its American version (AT&T Or T-mobile or verizon or Sprint ) but some companies (chines ppl) can change the phone number model to make it like International version 910C or 910F
in the end i return it back and got my original SM-910C
if u can send it back or live with it ,, sorry to say u got cheated
sorry for my bad english

OK I now a functional Verizon note 4 converted from Retail edition to Developer Edition Verizon Note 4.. there is a thread available for it.. I will soon share the link over here..

S7edge SM-G9350-NO 4G DATA**I WILL DONATE $50-$100 TO WHOEVER GIVES ME THE SOLUTION**

The exact model is Samsung Galaxy S7 edge SM-G9350 64 GB GOLD PLATINUM
First I want to get this off my chest. I registered this week (I used XDA before like 7 or 8 years ago in high school when I use to flash custom ROMS on windows mobile phones-good times hehe)because I am frustrated since I bought an unlocked Samsung Galaxy S7 edge from a stranger using craigslist on Sunday night. The ad said it was T-mobile Unlocked and in brand new condition with the box and original accessories and it had some pictures.So why not buy it cheap for since I'm using a T-mobile LG-K7 with a cracked screen,right?WRONG!! The phone is working fine except I am only getting EDGE data!!! I found out that it is a chinese variant and it works fine with my T-mobile sim card here in the U.S.A except it can't connect to 4G and that is probably why the shady guy sold the phone cheap to let it become someone else problem I also saw 1 or 2 of these models in the box as well and he said a friend gave it to him and he is just selling it(B.S.) I forgot craigslist had scammer like 40% of the transactions lol, I use to meet these types of people in middle and high school when I bought and sold my used or old T-mobile phones though I never scammed or conned any one.I remember some people would act shady or too nice for no reason,probably cause they stole the phone and were making 100% profit off me.This same guy is one of them.
ANYWAYS THANK YOU FOR READING MY RANT---- NOW ON TO THE POINT OF FIXING THE DATA ISSUE
I am getting unlimited 4G on my k7 and everyone else on our plan is using unlimited 4g just fine.Samsung rep at best buy said its legit and its an international chinese variant and to look around on here to fix the issue. He told me something about the band and t-mobile towers to pick up the frequency. He said I got a really good deal if I can 4g on there. If not than re-sell it and make it someone elses problem. I looked all around google the past few days an either no one has this problem or if they do than the solution doesn't work on my phone.
Here is what I tried so far:
A) T-mobile reset the network connection via tech support
B) I factory reset the phone numerous times
C)I got the right APN settings set on the phone to be connected to nearest towers, a store rep did it for me to make sure.
D) I replaced and used another activated T-mobile sim card
E) I download some apps I saw on here to check LTE signal etc and its running very slow edge
*********I am on the sim status screen and right now as I'm typing this the signal strength is
-61 dBm 26 asu,cellular network type is EDGE,NETWORK is T-mobile, Service state is In service,Roaming is not roaming,cellular network state is disconnected*******
------I hope someone can pick up information off of that and maybe I could change some settings
E) I dialed *#*#4636#*#* and got to a screen to allow me to check phone information,battery information,usage statistics,wi-fi information-under phone information there are options to set preferred network types to: WCGMA,GSM, GSM auto(PRL), CDMA auto(PRL),CDMA only,EvDo only,GSM/CDMA auto(PRL),LTE/CDMA auto(PRL),LTE/GSM(PRL),CDMA auto(PRL),LTE only,Unknown. It will only stay on up to GSM auto(PRL)
....also when I press menu on this screen there is an option to enable data connection and when I click it,it won't stay,it just keeps saying enable data connection
F)I googled what bands this model and it is able to use and it has the capability to be used on T-mobile bands
What else can I do get the data working to 4G right now? The phone is running Android 6.0.1 and won't update to Nouget over the air. I want to root the phone and see if I can install a custom Nouget rom( since the samsung guy said the phone will brick if I try to install the T-mobile Nouget rom or I can't even do it since its an international variant-by the way I am able to have google services on here like play store,etc. so I don't know if that makes a difference to what variant and rom it is because I heard one or the other of hong kong or open china variants for this phone is better and can't use google play)and maybe I am able to connect to 4G data.
Like the title of this post says, I promise I will back up my donation I really don't want to sell the phone unless I have to because I will not get a better deal anywhere ever again for the latest high end phone from a manufacturer

Quick search gives this https://forum.xda-developers.com/s7...g9350-nougat-final-hkrom-alpha-02-18-t3558844
Sent from my SM-G935V using Tapatalk

you have to flash the correct CSC this will fix your 4G if you buy an device from a other country than is it possible that you get this problem but when you flash the correct CSC you will get 4G i helped so much people with this problem with a S7 device, i think this your solution
if this fix works for you just keep your money we are developers not for paying

Maybe you should post this in the T-Mobile section.
In my idea this should have 4G data on T-Mobile US out of the box as the required LTE bands are supported by the G9350. Did you check the APN settings? (VoLTE and WiFi-Calling may or will not work without t-mo-rom but that's another topic)
Also you should be fine to flash a T-Mobile US rom as both have Snapdragon SoC. You don't need root to flash an official rom.
Out of curiosity: what about 3G?

rientkill1 said:
you have to flash the correct CSC this will fix your 4G if you buy an device from a other country than is it possible that you get this problem but when you flash the correct CSC you will get 4G i helped so much people with this problem with a S7 device, i think this your solution
if this fix works for you just keep your money we are developers not for paying
Click to expand...
Click to collapse
Thank you so much!!! People have actually asked through pm to donate to bitcoin first before helping me and here you are helping me first by the way.
I am going to find the correct CSC, what does that stand for? Can I flash a T-mobile 7.0 Nougat rom on my Galaxy SM-9350 first that the person before you replied about(its the link)?? I want to do both to have T-mobile settings and to use the 4G although the 4G is a thousand times more important. If I can do this than I am a happy man!
Why is there a boot loader and modem link attached to every post containing a ROM download? Does that need to be downloaded first,and what are the next steps,if so? I know these are questions I need to search about they are all confusing and mumbled and jumbled up. Even though I registered this week for help I was a member here like 8-9 years ago in high school when I was flashing custom ROMS on Windows mobile phones(good times hehe) but it got addictive,took a lot of my time from studying, and I totally forgot how do things.

andiling said:
Maybe you should post this in the T-Mobile section.
In my idea this should have 4G data on T-Mobile US out of the box as the required LTE bands are supported by the G9350. Did you check the APN settings? (VoLTE and WiFi-Calling may or will not work without t-mo-rom but that's another topic)
Also you should be fine to flash a T-Mobile US rom as both have Snapdragon SoC. You don't need root to flash an official rom.
Out of curiosity: what about 3G?
Click to expand...
Click to collapse
Hey I made a new thread today in Q&A for GS7. The APN settings were put in by a T-mobile store associate and it still didn't work. I don't care about VoLTE/Wifi-Calling although I noticed some people on here are worred about that-its just something I never use.
Are you sure I don't need root to flash an official ROM?The Samsung Galaxy guy at Best Buy said it would brick if I used an official ROM because the phone is an international variant. If I can use an official ROM,I can't get Nougut OTA via T-mobile anyway as my phone keeps saying it is updated even though it is 6.0.1. How do I get the offical ROM manually on the computer? Samsung Smart Switch isn't even recognizing my device when it is connected and Smart Switch on my phone looks like it is only suppose to be used to receive files from another phone? I have the link for a T-mobile 7.0 ROM from a post on here that he used on the same exact model I don't know if I am suppose to root the device first or not yet since it looks custom made.
Thank You for helping me out it means a lot you guys are the best! I can already see myself on here a lot in the future doing stuff different android phones like I 8 or 9 years ago in high school on windows mobile phones.

andiling said:
Maybe you should post this in the T-Mobile section.
In my idea this should have 4G data on T-Mobile US out of the box as the required LTE bands are supported by the G9350. Did you check the APN settings? (VoLTE and WiFi-Calling may or will not work without t-mo-rom but that's another topic)
Also you should be fine to flash a T-Mobile US rom as both have Snapdragon SoC. You don't need root to flash an official rom.
Out of curiosity: what about 3G?
Click to expand...
Click to collapse
The only data I am getting is EDGE

So, I guess something is wrong.
You can try flashing the designated firmware for this device first and see if this helps. To get the right one (who knows what all was tampered with) use best the Phone Info tool.

I've had this exact issue before, with a Nexus 5 that I bought from Telus, I am with Telus, it ended up being I had to go buy and register a new SIM card, then it was fine, might not be a solution for you but Worth a try,
Actually get a SIM card from your provider, have them register it in the store
Sent from my SM-G935W8 using XDA-Developers Legacy app

Thanks I did that yesterday already and it still didn't work
I am a member because the owner hates the Iphone and I respect that

What would be the correct CSC file for this device? I tried to flash CSC from a SM-G935t firmware and it didn't work even though she said it didn't matter lol(senior member too)
I am a member because the owner hates the Iphone and I respect that

I'm going to try to find an official U.S. T-mobile ROM and flash with odin...but does it have to be specifically for SM-G9350? I don't think I can find one for that......
I am a member because the owner hates the Iphone and I respect that

1) Download this https://dl.twrp.me/hero2lte/twrp-3.1.0-0-hero2lte.img.tar.html and WAIT.
2) Download superman ROM: https://www.androidfilehost.com/?fid=817550096634750162
I choosed this rom cause it got nougat bootloader and kernel. Also download CSC chooser zip: https://www.androidfilehost.com/?fid=745425885120710484
3) Install twrp via ODIN and uncheck auto reset in odin. Then press power + home + volup to go to recovery. Put the superman rom and CSC chooser zip files on Sd card and put back in phone.
4) Install Superman rom,in aroma pick superstock kernel 'samsung pay and knox work' and install/update everything especially the bootloader. In mods stick to stock as possible.
5) Install the CSC zip file and choose t-mobile USA.
6) reboot and pray everything works LOL
I'm not responsible for any damage that might occur but if ir worked donations are welcome to help a medical student here

modaifallah said:
1) Download this https://dl.twrp.me/hero2lte/twrp-3.1.0-0-hero2lte.img.tar.html and WAIT.
2) Download superman ROM: https://www.androidfilehost.com/?fid=817550096634750162
I choosed this rom cause it got nougat bootloader and kernel. Also download CSC chooser zip: https://www.androidfilehost.com/?fid=745425885120710484
3) Install twrp via ODIN and uncheck auto reset in odin. Then press power + home + volup to go to recovery. Put the superman rom and CSC chooser zip files on Sd card and put back in phone.
4) Install Superman rom,in aroma pick superstock kernel 'samsung pay and knox work' and install/update everything especially the bootloader. In mods stick to stock as possible.
5) Install the CSC zip file and choose t-mobile USA.
6) reboot and pray everything works LOL
I'm not responsible for any damage that might occur but if ir worked donations are welcome to help a medical student here
Click to expand...
Click to collapse
Nice, I like what you have! My model is different so I don't know if the ROM will work though I'm almost finished downloading it at the moment. Instructions 3 and 4 is confusing. Don't I need to put superman ROM and CSC file on sd card while the phone is ON?And am I suppose to transfer it on there via usb cable or can I also do it via google drive than open in up phone gmail and put it on sd card? Also do I need to extract the CSC file first to my computer desktop? That file takes forever to extract! Is instruction 4 suppose to be while in recovery mode? Also is it normal for my phone to show "no command" while in recovery mode?

Thank you ?
The rom will work because your phone is exynos based. It got a different model number because it's for Chinese markets. Put the rom on the SD card using whatever method, just do it before flashing the recovery, because your phone may not boot after the recovery to the stock firmware because Samsung has put some crap to prevent using custom firmware. I forgot to say that also before doing anything go to device info - > software - > and press build number several times to enable developer options then back to settings and go to developer options and enable OEM unlocking.
Yes, commands 4 are made in recovery. Install - > pick the zip file and install.
All zip files aren't extracted! The recovery uses the zip file as it is.
Good luck

okaythan24 said:
I'm going to try to find an official U.S. T-mobile ROM and flash with odin...but does it have to be specifically for SM-G9350? I don't think I can find one for that......
I am a member because the owner hates the Iphone and I respect that
Click to expand...
Click to collapse
Were you able to flash the U.S. T-mobile ROM onto SM-9350?
The official firmware can be found on https://www.sammobile.com/firmwares/database/SM-G935T/

I found it yesterday but their free server is under maintenance so he will have to pay to just download a firmware file.
I don't know why don't samsung provide them for free on their site!

Samsung galaxy note 3 Verizon help help help

Actually i am from india and i bought an samsung verizon note 3.. It was good before also i was able to use airtel 4g also.. But one of my friend installed stock rom and the mobile does not showing 4g at all.. I tried to root the phone but faiked to root... Please developer help me to install a custom rom and help me to use the phone with 4g

dipankar.c2bs said:
Actually i am from india and i bought an samsung verizon note 3.. It was good before also i was able to use airtel 4g also.. But one of my friend installed stock rom and the mobile does not showing 4g at all.. I tried to root the phone but faiked to root... Please developer help me to install a custom rom and help me to use the phone with 4g
Click to expand...
Click to collapse
The problem is the APN and you can not modify it. Contact your carrier and see if they can assist.
Sent from my SM-N900V using Tapatalk

ehrn i purchased the phone it was perfect. connecting internet was showing 4g.. but when i installed this original Verizon rom it became difficult.. now i am unable to root and install custom recovery... please guide me to root and install custom recovery TWRP and i want to install custim rom.. please help

@dipankar.c2bs
You might look into getting your CSC "sales_code" changed. I'm not sure if that is entirely the problem, but it is likely related. Even the USA Verizon ROMs come preloaded with databases that are used to provide custom parameters for a variety of carriers and locations world-wide. (See the file /system/csc/imsprofile.xml for example) I suspect the way this information is actually used is through the "sales_code" CSC value, but I'm not 100% sure of that.
I'm guessing you want "INS" or "INU" instead of VZW
What you currently have:
Code:
getprop | grep -i csc
If your handset is supported by Airtel, one of their technicians will probably know how to do the CSC change, possibly without even rooting the phone.
If it not supported, they probably will be under orders of their employer not to help you at all. But, is is easier for them to give you advice face-to-face, rather than over the telephone (subject to monitoring), if that is possible.
A question to ask - a form of social engineering - is this: "do you know of someone in the area that can help me for a small fee?"
[EDIT]
There is one other possibility for a non-rooted phone. I really don't know if this would work (I am speculating here), but the basic idea is to apply a CSC for a closely related device Model (a SM-N90???? Qualcomm model, hopefully for CDMA/LTE) that is for your country and carrier on top of your existing ROM using Odin. Get the CSC file from Sammobile, and:
- wipe the entire phone using the stock recovery. (You can remove the external SD card first if you like)
- boot the phone, shut down, boot into stock recovery.
- wipe the entire phone again in the stock recovery
- boot into Odin and flash the CSC in the CSC slot.
- boot the phone; do a minimal configuration and see if you have the service you want.
Note that @donc113 s advice given above is the right place to start: ask your service (Airtel) to help you before you try anything yourself.
good luck.

when i purchase it was good... there was 4g indicator also.. no verizon boot screen.. but now it dont works..

dipankar.c2bs said:
when i purchase it was good... there was 4g indicator also.. no verizon boot screen.. but now it dont works..
Click to expand...
Click to collapse
One of your friends who installed the stock ROM apparently didn't understand the consequences of what he did. Stock ROMs set the APN for Verizon. Did this friend happen to make a backup before he did the ROM switch?
Sent from my SM-N900V using Tapatalk

no he have not back up the previous rom

Knox?

Upgrade confusion. Note 3, N900A stock to 7

Trying to update my Note 3 to android 7 but running in circles.
Progress:
Downgrade from 5.0 to 4.5
Rooted device
Uploaded rom to SD card*
Boot recovery mode, select ROM file
Run install
This is where I keep going in circle.
It keeps telling me cannot verify file, verification failed. (does this twice)
Then says update successful, wipe data, format etc.
Reboots back to same old V4.2 again and of course the apps I installed to work on phone gone and have to re-register with Play store to get them back.
How do I solve the error "Unable to verify file"
( also is there a way to stop it wiping data every time if it has failed to update anyway?)
*ROM
lineage-14.1-20180110-nightly-hlte-signed.zip ( this may be wrong rom but the names are often confusing me because the links in upgrade note 3 take me to that rom among others so I assume it is for a note 3)
Any help pin pointing the ACTUAL, CORRECT ROM welcome.
Specs:
Samsung Galaxy Note 3
Qualcom MSM 8974
Snapdragon 800 / 2.27GHZ 4 core cpu.
krait 400
r2p0
Pre-downgrade V 5.0
AP N900AUCSE0C3
CP N900AUCSE0C3
CSC N900AATTE0C3
Below current after downgrade
AP: N900AUCUCNC2
CP: N900AUCUCNC2
CSC: N900AATTCNC2
Bootloader: N900AUCUCNC2

Step one
Post in the forum for your model .This is note AT&T forum .
Phone has locked bootloader .
Links to forum or at the bottom of this forum.
https://forum.xda-developers.com/showthread.php?t=2574886

JJEgan said:
Step one
Post in the forum for your model .This is note AT&T forum .
Phone has locked bootloader .
Links to forum or at the bottom of this forum.
https://forum.xda-developers.com/showthread.php?t=2574886
Click to expand...
Click to collapse
What am I looking for on that post? I have phone rooted.

The AT&T Note 3 sm-n900a has a locked boot loader and can only run custom ROMs created from a stock Samsung lollipop ROM.

Update:
It was my understanding (perhaps wrong) that Safestrap was a way to work around the locked bootloader (ATT) The video on the main topic on this talks about a Verizon phone even though the topic is specific to the ATT note 3. Are they identical with regard to Safestrap etc?
As of now I have Safestrap installed and working. Boots with open lock/Custom on boot screen.
My confusion arises from conflicting videos at YouTube one suggesting Safestrap won't install a custom ROM followed by another that says it will?!?
If it won't exactly what is the purpose of even installing Safestrap if you are still stuck with the exact same android version and all the ATT bloat?
-edit-
FYI currently phone no SIM not provisioned but was used on ATT then switched T_Mobile service (consumer cellular so I can switch between those two. ATT and T-Mobile service suck here but at least with T-Mobile I have WiFi calling on my J2 which avoids poor signal issue at home. Hoping to move back to Note 3 if a good update can make it Wifi Calling enabled )
So far the only reply here has been to tell my my bootloader is locked. Since instructions include using Safestrap as a work around that really does not help me.
At the start the guide was to upgrade the phone to Android 7. Things seem to break down for my understanding of all this if the only work around is Safestrap and if that cannot install a custom ROM how do I get from here to 7/Nougat?
SIDE QUESTION but important.
Having downgraded from 5.0 to root device, I am not getting a request to accept update from ATT ( back to 5.0 I assume ) which I deferred for now. The question regarding this is, if I permit the ATT push back to 5.0 on my rooted device will I lose that root access and have to start all over again? (Darn I don't want that)
Sigh...so confused.

EDIT
I'm reposting an edit to last because I can't figure out how to get the edit/addition to appear. LOL
-edit-
FYI currently phone no SIM not provisioned but was used on ATT then switched T_Mobile service (consumer cellular so I can switch between those two. ATT and T-Mobile service suck here but at least with T-Mobile I have WiFi calling on my J2 which avoids poor signal issue at home. Hoping to move back to Note 3 if a good update can make it Wifi Calling enabled )

ROMS
audit13 said:
The AT&T Note 3 sm-n900a has a locked boot loader and can only run custom ROMs created from a stock Samsung lollipop ROM.
Click to expand...
Click to collapse
So the whole topic of upgrading Note 3 to V.7 is a dead end? I'm stuck with a phone downgraded to KitKat from 5.0 after having rooted etc? Will a custom ROM for lollipop let me delete bloat then upgrade to Nougat?
The whole topic of upgrade to v.7 for note 3 is confusing because after two days of reading and trying options I seem to get no where and cannot even find a definitive answer regarding actually upgrading this phone?

There are no nougat ROMs for the n900a.
Safestrap is only good for certain roms and twrp can't be installed on an n900a with a locked bootloader.

Useless phone?
audit13 said:
There are no nougat ROMs for the n900a.
Safestrap is only good for certain roms and twrp can't be installed on an n900a with a locked bootloader.
Click to expand...
Click to collapse
Okay so I wish the whole topic on installing V7 on Note three just started saying if you have an ATT Note 3
READ NO MORE, all hope is lost!
I read numerous posts on numerous sites telling me I can upgrade this phone and none stated up front ( Does not apply to ATT versions ) leaving me to saving a text file full of instructions, links, a folder of downloaded files etc. all aimed at my N900 phone...none of which is valid.
I guess I will just restore to factory and sell in eBay if it is a useless phone other than to put on ATT or T Mobile as a plain old phone full of bloatware.
That or just load my music library on it and bluetooth it to my stereo as a juke box.
*sigh*

You are on the wrong forum.
Ask your question In the AT&T forum.

update
JJEgan said:
You are on the wrong forum.
Ask your question In the AT&T forum.
Click to expand...
Click to collapse
Actually I believe I posted this topic under the forum for the phone in question, Note 3? I was inquiring about the actual device not about ATT per-se.

how about a link?
JJEgan said:
You are on the wrong forum.
Ask your question In the AT&T forum.
Click to expand...
Click to collapse
How about a link...cannot find such forum.
Search gives me a google result all over the web.
ALL FORMS gives me hundred of specific phone models but did not find a forum for AT&T here?

paulckruger said:
Actually I believe I posted this topic under the forum for the phone in question, Note 3? I was inquiring about the actual device not about ATT per-se.
Click to expand...
Click to collapse
As AT&T has a locked bootloader it has little relevance to Note 3 International model.
---------- Post added at 07:04 PM ---------- Previous post was at 07:02 PM ----------
paulckruger said:
How about a link...cannot find such forum.
https://forum.xda-developers.com/galaxy-note-3
Bottom of the page or the link i posted earlier .
OR Direct link ,
https://forum.xda-developers.com/note-3-att
Click to expand...
Click to collapse

update
JJEgan said:
As AT&T has a locked bootloader it has little relevance to Note 3 International model.
Click to expand...
Click to collapse
So if I obtain an international GSM version I should be able to update ROM?

I don't think the international version supports LTE in North America.

Help please, I flashed rom and ruined phone

Sorry, but I am a newbie so forgive me if this is stupid!
1 I had a slight battery problem so decided (why??) to flash the rom on my unlocked S7 edge. I used the 'BTU' version.
2 after flashing rom i cannot make or receive voice calls
3 i went into a samsung store they said it was an unlocked SM-G935F and had 'XEU' firmware.
4 they kindly reflashed this for me but it didn't solve the problem
5 I have just tried downloading and reflashing again with the XEU firmware. But I still cannot make or receive calls
one weird thing is that the odd text seems to get through to me
Anyone got any ideas on how to unbrick my phone? Very much appreciated.
Sorry, one extra piece of information. I am on '3'. But if I put an O2 sim in the phone it can make and receive calls. But before my first flashing it worked fine with '3'.
It seems I must have flashed the wrong firmware but have no idea what was on there. The previous owner used a EE sim in it. But it was bought not locked to a network - i think. There was no network branding on the phone.

bobbaker1970 said:
Sorry, but I am a newbie so forgive me if this is stupid!
1 I had a slight battery problem so decided (why??) to flash the rom on my unlocked S7 edge. I used the 'BTU' version.
2 after flashing rom i cannot make or receive voice calls
3 i went into a samsung store they said it was an unlocked SM-G935F and had 'XEU' firmware.
4 they kindly reflashed this for me but it didn't solve the problem
5 I have just tried downloading and reflashing again with the XEU firmware. But I still cannot make or receive calls
one weird thing is that the odd text seems to get through to me
Anyone got any ideas on how to unbrick my phone? Very much appreciated.
Sorry, one extra piece of information. I am on '3'. But if I put an O2 sim in the phone it can make and receive calls. But before my first flashing it worked fine with '3'.
It seems I must have flashed the wrong firmware but have no idea what was on there. The previous owner used a EE sim in it. But it was bought not locked to a network - i think. There was no network branding on the phone.
Click to expand...
Click to collapse
Hey, can it boot? If yes then flash a custom rom. Some custom roms have multi csc options. Make sure to enable oem unlock before doing anything and flash modded twrp and take full backup
Sent from my Galaxy S7 Edge using XDA Labs

gupt07ash said:
Hey, can it boot? If yes then flash a custom rom. Some custom roms have multi csc options. Make sure to enable oem unlock before doing anything and flash modded twrp and take full backup
Sent from my Galaxy S7 Edge using XDA Labs
Click to expand...
Click to collapse
Yes it boots and works ok with an O2 sim but not with my '3' sim. Everything else works fine.
Thanks for your reply. But I don't want to use a custom rom. I want to get my stock rom working.
Does anyone know of a solution to this problem please?
Would it be possible to flash the wrong CSC - for example and American CSC - I am in Europe and on European CSC?
Many thanks
Bob

bobbaker1970 said:
Yes it boots and works ok with an O2 sim but not with my '3' sim. Everything else works fine.
Thanks for your reply. But I don't want to use a custom rom. I want to get my stock rom working.
Does anyone know of a solution to this problem please?
Would it be possible to flash the wrong CSC - for example and American CSC - I am in Europe and on European CSC?
Many thanks
Bob
Click to expand...
Click to collapse
Take a look at my thread.
https://forum.xda-developers.com/s7-edge/how-to/g935fd-twrp-backup-t3917485
Sent from my Galaxy S7 Edge using XDA Labs
---------- Post added at 05:06 PM ---------- Previous post was at 05:05 PM ----------
Yes you can install multi csc via root explorer.
Sent from my Galaxy S7 Edge using XDA Labs

gupt07ash said:
Take a look at my thread.
https://forum.xda-developers.com/s7-edge/how-to/g935fd-twrp-backup-t3917485
Sent from my Galaxy S7 Edge using XDA Labs
---------- Post added at 05:06 PM ---------- Previous post was at 05:05 PM ----------
Yes you can install multi csc via root explorer.
Sent from my Galaxy S7 Edge using XDA Labs
Click to expand...
Click to collapse
I'm really not sure why you suggest everyone to install TWRP? People with less knowledge shoudn't know that flashing twrp will break the knox and they won't be able to use secure folder etc. Please put more information with such suggestions.

rroyy said:
I'm really not sure why you suggest everyone to install TWRP? People with less knowledge shoudn't know that flashing twrp will break the knox and they won't be able to use secure folder etc. Please put more information with such suggestions.
Click to expand...
Click to collapse
They're probably already tripping Knox if they're here and seeking help.
I'm replying coz nobody else did and it's merely a suggestion.
Twrp can save a bricked device and it's important to make backups before experimenting. They're not kids ffs
Sent from my Galaxy S7 Edge using XDA Labs
---------- Post added at 05:53 PM ---------- Previous post was at 05:51 PM ----------
Since this guy quoted me, he'll provide you whatever csc you need
Goodbye
Sent from my Galaxy S7 Edge using XDA Labs

gupt07ash said:
They're probably already tripping Knox if they're here and seeking help.
I'm replying coz nobody else did and it's merely a suggestion.
Twrp can save a bricked device and it's important to make backups before experimenting. They're not kids ffs
Sent from my Galaxy S7 Edge using XDA Labs
---------- Post added at 05:53 PM ---------- Previous post was at 05:51 PM ----------
Since this guy quoted me, he'll provide you whatever csc you need
Goodbye
Sent from my Galaxy S7 Edge using XDA Labs
Click to expand...
Click to collapse
I still believe you've to warn them.
---------- Post added at 19:56 ---------- Previous post was at 19:54 ----------
bobbaker1970 said:
Sorry, but I am a newbie so forgive me if this is stupid!
1 I had a slight battery problem so decided (why??) to flash the rom on my unlocked S7 edge. I used the 'BTU' version.
2 after flashing rom i cannot make or receive voice calls
3 i went into a samsung store they said it was an unlocked SM-G935F and had 'XEU' firmware.
4 they kindly reflashed this for me but it didn't solve the problem
5 I have just tried downloading and reflashing again with the XEU firmware. But I still cannot make or receive calls
one weird thing is that the odd text seems to get through to me
Anyone got any ideas on how to unbrick my phone? Very much appreciated.
Sorry, one extra piece of information. I am on '3'. But if I put an O2 sim in the phone it can make and receive calls. But before my first flashing it worked fine with '3'.
It seems I must have flashed the wrong firmware but have no idea what was on there. The previous owner used a EE sim in it. But it was bought not locked to a network - i think. There was no network branding on the phone.
Click to expand...
Click to collapse
Try flashing XEU rom via odin but use CSC file instead of Home CSC you'll loose your data so don't forget to take a backup via Smart Switch.
one more suggestion flash older firmware (again 8.0) from XEU later connect your device to pc and update to latest via smart switch.

rroyy said:
I still believe you've to warn them.
---------- Post added at 19:56 ---------- Previous post was at 19:54 ----------
Try flashing XEU rom via odin but use CSC file instead of Home CSC you'll loose your data so don't forget to take a backup via Smart Switch.
one more suggestion flash older firmware (again 8.0) from XEU later connect your device to pc and update to latest via smart switch.
Click to expand...
Click to collapse
Many thanks that sounds like an interesting idea.
But.............. if I go back to the first version of 8.0 (oreo) will it wreck Knox or anything else to do with security. I want to still be able to use samsung pay for example.
Also, i was told by a samsung shop person that you can't downgrade because there are systems in place to stop you. Though i dont know if he meant from 8 to 7 or from recent 8 to older 8.
I am planning to flash this:
https://www.sammobile.com/firmwares/galaxy-s7-edge/SM-G935F/XEU/download/G935FXXU2EREM/222561/
due to fact that its original software was xeu. Is that ok?
Your help was very valuable thank you
Bob

bobbaker1970 said:
Many thanks that sounds like an interesting idea.
But.............. if I go back to the first version of 8.0 (oreo) will it wreck Knox or anything else to do with security. I want to still be able to use samsung pay for example.
Also, i was told by a samsung shop person that you can't downgrade because there are systems in place to stop you. Though i dont know if he meant from 8 to 7 or from recent 8 to older 8.
I am planning to flash this:
https://www.sammobile.com/firmwares/galaxy-s7-edge/SM-G935F/XEU/download/G935FXXU2EREM/222561/
due to fact that its original software was xeu. Is that ok?
Your help was very valuable thank you
Bob
Click to expand...
Click to collapse
you wont break the knox and you don't have to go that much back just download 2 version back from january or february will be enough.
you can't downgrade your bootloader or turn back to android 7.0 that's what they mean. Smart Switch shpuld fix the problem for you.

rroyy said:
you wont break the knox and you don't have to go that much back just download 2 version back from january or february will be enough.
you can't downgrade your bootloader or turn back to android 7.0 that's what they mean. Smart Switch shpuld fix the problem for you.
Click to expand...
Click to collapse
Many many thanks again Rroyy
Forgive me but I am new to this.
So are you saying:
1. Download:
https://www.sammobile.com/firmwares/galaxy-s7-edge/SM-G935F/XEU/download/G935FXXS3ERLF/251612/
That's the last but one from January 19.
Which has: PDA G935FXXS3ERLF
CSC G935FXEU3ERKF
2. Can I just flash that. Or must I remove the bootloader from that package and put in the current bootloader?
And I was presuming I would do all of that with Odin??? Am I wrong. Is there a way of doing it with smartswitch? (I have reset the phone and got rid of all of my information already)
update: tried flashing last rom , that didnt work. the one before wouldn't flash - i notice it has numbers'3' in the various codes rather than 4.
still not solved
Many thanks again
Bob

bobbaker1970 said:
Many many thanks again Rroyy
Forgive me but I am new to this.
So are you saying:
1. Download:
https://www.sammobile.com/firmwares/galaxy-s7-edge/SM-G935F/XEU/download/G935FXXS3ERLF/251612/
That's the last but one from January 19.
Which has: PDA G935FXXS3ERLF
CSC G935FXEU3ERKF
2. Can I just flash that. Or must I remove the bootloader from that package and put in the current bootloader?
And I was presuming I would do all of that with Odin??? Am I wrong. Is there a way of doing it with smartswitch? (I have reset the phone and got rid of all of my information already)
Many thanks again
Bob
Click to expand...
Click to collapse
Flash the os via odin (select CSC file not home CSC) Untick re-partition option on odin. (Instructions)
Select all files except home_CSC from odin. BL-CP-AP and CSC
After your device boots, skip settings till you see the home page. Connect your device to pc and launch smartswitch (It could ask you to install smart switch to your device) and update latest firmware over smart switch.

rroyy said:
Flash the os via odin (select CSC file not home CSC) Untick re-partition option on odin. (Instructions)
Select all files except home_CSC from odin. BL-CP-AP and CSC
After your device boots, skip settings till you see the home page. Connect your device to pc and launch smartswitch (It could ask you to install smart switch to your device) and update latest firmware over smart switch.
Click to expand...
Click to collapse
Many thanks again Rroyy
Unforunately, I am getting nowhere. And cannot get my phone to work.
Odin will not let me flash any files which have '3' rather than 4 in them. For example I can flash
BL_G935FXXS4ESC1_CL14843133_QB22373776_REV00_user_low_ship.tar.md5
Because it is FXXS4.... the '4' being the important bit
But I cannot flash:
BL_G935FXXU3ERL3_CL14843133_QB20951136_REV00_user_low_ship.tar.md5
because it is FXXU3.... the '3' being the important bit
This seems to reduce me down to the last firmware for both XEU and BTU neither of which enable me to make calls on '3' network like I have done for months before flashing.
Thanks for all of your kind help
It looks like my phone is bricked (
All the best
Bob

bobbaker1970 said:
Many thanks again Rroyy
Unforunately, I am getting nowhere. And cannot get my phone to work.
Odin will not let me flash any files which have '3' rather than 4 in them. For example I can flash
BL_G935FXXS4ESC1_CL14843133_QB22373776_REV00_user_low_ship.tar.md5
Because it is FXXS4.... the '4' being the important bit
But I cannot flash:
BL_G935FXXU3ERL3_CL14843133_QB20951136_REV00_user_low_ship.tar.md5
because it is FXXU3.... the '3' being the important bit
This seems to reduce me down to the last firmware for both XEU and BTU neither of which enable me to make calls on '3' network like I have done for months before flashing.
Thanks for all of your kind help
It looks like my phone is bricked (
All the best
Bob
Click to expand...
Click to collapse
Bob, can you flash latest XEU? We are going to get new security patch update in few weeks. April security patch not yet release. If you can flash latest XEU you can update your device to upcoming update via Smart Switch.

Still bricked: cannot make calls
Thanks for help everyone.
I thought I would give you my conclusions so far in case they are helpful to anyone.
1 My phone was working perfectly for SMS, phone calls and data on the '3' network.
2 Because the battery life didn't seem good I decided to flash it
3 It turns out my phone was initially sold with 'XEU' firmware. But I didn't know that and so I flashed it with 'BTU' firmware - the latest edition.
4 As a result the phone could not make or receive calls on the '3' network. But... it can make and receive calls on the 'O2' network. However, '3' is my contract network and so I want to stay with that. Also, I think the companies are running down 2G transmissions ?? so eventually I may have problems with O2 .
FYI it seems the problem may be that the phone is not sending or receiving certain frequencies as otherwise why would it work ok on O2 but not 3??
**********Tried to resolve by:
5 New sim card
6 Factory reset
7 Clear partition
8 Flashing, again. I tried:
a latest XEU
b latest BTU
c previous XEU
d previous BTU
e previous XEU but with the modem file from EE
f previous XEU but with the modem file from 3
g previous XEU again but then did an over the air update to current XEU
Non of them worked.
*****Conclusion
My phone still will not make or receive calls on the 3 network - it won't register on the network (yes I have tried resetting, selecting network etc etc). It sometimes works with text messages though?? And 4G sometimes works. Otherwise the phone works perfectly, just not for phone calls.
Again on the O2 network all seems to work and I can make and receive calls.
So, to for me, it is bricked in that I can't use it as a phone.
I find it completely inexplicable that I can't get it to work on 3 for calls. There doesn't seem any logic to it.
But thanks everyone for all of your kind help. If anyone has any more suggestions I am willing to try them. Especially if they know how to turn on the relevant frequencies on the phone.
Bit of info: Samsung kindly ran a test to check the reception and transmission of signals. But the test wouldn't even start because it couldn't test the first frequency (apparently it should test lots).

RRoyy
Many thanks again for your reply. You've been very kind with your time.
Yes I can flash the current XEU but it still doesn't work. And I flashed the previous XEU and then did an update using over the air from the phone. But still it doesn't work.
Very best wishes
Bob

Weird
I put an EE sim into my phone (the previous owner had bought it unlocked but used it with an EE contract).
Then I put my '3' sim into my phone. And............ I was able to make one!! call.
After that it stopped working.
That was on XEU where I had downloaded the previous version and let it update over the air.
Does this in any way help diagnose the problem??
Thanks again.

bobbaker1970 said:
RRoyy
Many thanks again for your reply. You've been very kind with your time.
Yes I can flash the current XEU but it still doesn't work. And I flashed the previous XEU and then did an update using over the air from the phone. But still it doesn't work.
Very best wishes
Bob
Click to expand...
Click to collapse
Flash that version and update via smart switch please not ota. I've XEU device and I flashed btu many times to my device never had any problem. Than I update my device to TUR to get updates released bu Turkish operators.
There must be something about installization process that's why I'm asking you to update your device over pc via Smart Switch.

Thank you again RRoyy
I shall do as you suggest.
I think you are saying:
1 Flash previous version of XEU???
2 Then update to current version of XEU using 'smart switch'
3 Should I flash with my '3' sim card in the phone. Or not?
Is that correct?
Also, a small point but I didn't know smartswitch could update firmware. I have never used it. But shall give it a try.
If you could please tell me if the above is correct before I do it I would be most grateful. And thank you again for your time.
Side note: Today I tried an EE sim. It does work, but only on 2G. Not on 3G or auto switch. So, it may be the case that the original flashing of BTU that I did first of all somehow made the phone only 2G? Is that possible?
++Update. Smartswitch spent ages trying to update but failed at the last bit. IT downloaded the software but failed on installation. I have no idea why.
Any suggestions??
Best wishes
Bob

Hello again. So I still haven't had any luck.
I flashed the BTU before the current version. But then the smartswitch wouldn't update it to the current version. It claimed it was already current. It wouldn't update over the air either.
I then flashed the XEU before the current version and I DID manage to get smartswitch to update it to the current version. But '3' sim still not working.
It seems that the problem revolves around certain frequencies that do/don't work on my phone. I suppose it could be a hardware issue though that is unlikely seeing as it happened immediately after I flashed the phone for the first time.
This gives rise to two quesions:
1 Does flashing the firmware get rid of EVERYTHING on the phone. Or does it leave residual bits of information that aren't overwritten?
2 Perhaps the problem is the 'CP' software which seems to be the same for all the options I can flash.
3 If I could flash with firmware from another country with a different CP file perhaps that might push the phone into action.
4 Is there a way to check what frequencies my phone can and cannot receive transmit. I don't mean the specifications. I mean the actual received/transmitted frequencies/bands.
Many thanks again.
Finally, apologies for posting this without logging in but there is a problem with trying to login to the forum on this Chromebook. The space for name and password is not visible. Works ok in windows 10 but not on my chromebook.
Best wishes
Bob

1) Yes I believe the efs of the phone is not wiped when flashing software. Everything else is wiped.
2) You could try another country rom. Just make sure the model number is the same. Changing the CP could work as CP is the modem file.