Database Users

[PROBLEM] Unable to receive/make calls in roaming

Hi everybody.
My SGS had Doc's Rom 9.1.4 from kitchen, with australian modem and hardcore's kernel.
In Italy, everything is fine.
Then, i went to Sweden, and the phone was TOTALLY UNABLE to do any kind of roaming.
Signal bars are shown, but with "Emergency calls only" string being displayed.
I was not able to do ANYTHING with an italian sim in my i9000 while in Sweden (i tried 2 of them, and both worked with my friend's SGS with a doc rom, so it's not a sim-related problem).
I borrowed from a friend a Swedish sim (Comviq) and it worked with no problems.
Today i came back to Italy, and the sim works again.
While in Sweden i thought i had a "software" problem, so i flashed last 9.9.5 docrom no wipe (no luck), then the 9.9.5 wipe (no luck again) and a JS5 version my friend had in his SD.
I tried to select manually the provider (telenor or telia or others) but a popup said it was impossible to connect and to automatically select one of them.
What's the problem, in your opinion?
I think it's a strong problem, basically my phone can't do any roaming.

Sorry missed a piece of text. Wich version modem you on?
Might be your modem is on 850 band only

I was on JL2 (australian one), then i tried JQ1.
The band-thing imho has not sense, 'cause when i put the swedish comviq sim it worked like a charm..

No experts on this out there?

dvdbos said:
I was on JL2 (australian one), then i tried JQ1.
The band-thing imho has not sense, 'cause when i put the swedish comviq sim it worked like a charm..
Click to expand...
Click to collapse
Can you check wich band your phone is now?

imparator said:
Can you check wich band your phone is now?
Click to expand...
Click to collapse
How can i do this?
I'm sorry but this is a thing i don't know

Maybe you don't have roaming active? You should check with your operator.
Have you also tried using your sim in a different phone?

Dial *#0011#
Sent from my GT-I9000 using XDA Premium App

yaz00us said:
Maybe you don't have roaming active? You should check with your operator.
Have you also tried using your sim in a different phone?
Click to expand...
Click to collapse
Yes, it's written in the first post. I tried 2 italian sims on my phone while in Sweden: not working. On another SGS: both working.
imparator said:
Dial *#0011#
Sent from my GT-I9000 using XDA Premium App
Click to expand...
Click to collapse
WCDMA 2100

Ok now check wich bands are selected with *#2263#
Sent from my GT-I9000 using XDA Premium App

Is you IMEI correct? Maybe in Sweden they block access to their networks if you're roaming and your IMEI is not real.

imparator said:
Ok now check wich bands are selected with *#2263#
Sent from my GT-I9000 using XDA Premium App
Click to expand...
Click to collapse
It's on Automatic.. "Select GSM & WCDMA All Bands [*]"

yaz00us said:
Is you IMEI correct? Maybe in Sweden they block access to their networks if you're roaming and your IMEI is not real.
Click to expand...
Click to collapse
Yes, my IMEI is correct..
(thanks to all of you who are trying to solve this for me)

Mobile Internet

Hi guys, I'm from Sydney Australia, I've recently bought a Samsung Galaxy Note 3 4G 32GB SM-N9005 from kogan.com.au which they ship you a hong kong internation version according them.
Now I haven't came across an issue so far other than my mobile internet not working, whether its 3G/4G (btw my carrier is Vodafone Australia) so I decided maybe I need to do a firmware update so when plugged in my phone on the pc and updated via Kies3, however the problem still exists.
The thing I wanted to ask is whether its a common problem the mobile internet isn't working the current firmware or is it my carrier or is the device not compatible in my region.
Just want to know who to blame why it doesn't work, whether its Kogan, Samsung or Vodafone. lol
Thanks in advance
View attachment 2455767

xplicit666 said:
...
The thing I wanted to ask is whether its a common problem the mobile internet isn't working the current firmware or is it my carrier or is the device not compatible in my region.
Just want to know who to blame why it doesn't work, whether its Kogan, Samsung or Vodafone. lol
Thanks in advance
Click to expand...
Click to collapse
There are too many variables so you need to do more research.
Some carriers need a special subscription to activate 4G on a given SIM.
Some carriers have 4G on very specific frequencies, which are not supported on modems for other regions/carriers.
Some CSCs disable LTE when a certain type of SIM is inserted (and you don't see options for GSM/WCDMA/LTE or 2G/3G/4G somewhere in settings).
Some carriers also might have specific APNs that are not supported by the list inside the CSC - in that case you might need to enter the settings for APN manually (or use a CSC that has the right APNs).

You need to call your carrier and ask for the correct APN settings..then your internet will work.
Teleported from my SM-N9005 from the Enterprise

dcracks said:
You need to call your carrier and ask for the correct APN settings..then your internet will work.
Teleported from my SM-N9005 from the Enterprise
Click to expand...
Click to collapse
this

[Q] 4G / LTE issues please help

I have a weird issue with LTE on my Note 3. When I go to settings, and set network mode to LTE/WCDMA/GSM, LTE sign next to signal strength in status bar appears for a second, and then disappears. And I can't use 4G network.
So I'm asking you, if anybody else have this issues? Is it problem with carrier or phone?
Everything except that works without problems.
Thank you.

What's the model of your Note 3 and carrier?
Doubt this could be the issue but have you checked with the APN for your network?

Expliciate said:
What's the model of your Note 3 and carrier?
Doubt this could be the issue but have you checked with the APN for your network?
Click to expand...
Click to collapse
Model is N9005, it has LTE, and carrier is T-Mobile ( Croatia ).

hrvoje334 said:
Model is N9005, it has LTE, and carrier is T-Mobile ( Croatia ).
Click to expand...
Click to collapse
So I came across a similar thread with the same issue.
http://forum.xda-developers.com/xperia-z/help/solved-flashed-stock-10-1-1-434-uk-lte-t2271682
Not sure if this will help but you could give it a try.

Expliciate said:
So I came across a similar thread with the same issue.
http://forum.xda-developers.com/xperia-z/help/solved-flashed-stock-10-1-1-434-uk-lte-t2271682
Not sure if this will help but you could give it a try.
Click to expand...
Click to collapse
Well, who knows, I changed APN settings and 2G/3G works, I'll see about 4G later because I can't catch the signal at home.
It's interesting that they have already sent me internet options by sms, and they are probably wrong.

It works now! I've just changed the APN settings and that's it. I can't believe that T-Mobile sends wrong settings.

hrvoje334 said:
It works now! I've just changed the APN settings and that's it. I can't believe that T-Mobile sends wrong settings.
Click to expand...
Click to collapse
Really? It's T-Mobile Croatia...

My nexus 6p can't call and receive call

Hi everyone please I need help
I buy nexus 6p form USA , and I am bring it at Saudi Arabia
After 2 weeks with a good mobile am surprised my phone can't call and receive calls
I tried to change preferred network to 2G or 3G but
I can't and I tried by *#*#4636#*#* still can't, only used lte and mobile data ,
I tried 3 sim card with different companies at my country
and the problem it's still
Please help me pleeeaaase

Hello please answer me

Tried calling the carriers for assistance?
Sent from a 128th Legion Stormtrooper 6P

Ferasmn said:
Hi everyone please I need help
I buy nexus 6p form USA , and I am bring it at Saudi Arabia
After 2 weeks with a good mobile am surprised my phone can't call and receive calls
I tried to change preferred network to 2G or 3G but
I can't and I tried by *#*#4636#*#* still can't, only used lte and mobile data ,
I tried 3 sim card with different companies at my country
and the problem it's still
Please help me pleeeaaase
Click to expand...
Click to collapse
Is your phone reading your sim card.. Did the network come up on the screen?

Yes it's reading a sim card , and I call carrier assistance

Please help me

Ferasmn said:
Please help me
Click to expand...
Click to collapse
Are you rooted?
Did you reboot your phone?
Did you do a factory reset?
Sent from my Nexus 6P using Tapatalk

Are you rooted? No
Did you reboot your phone? Yes
Did you do a factory reset? Yes

You said data works but calls don't?
Sent from a 128th Legion Stormtrooper 6P

Ferasmn said:
Are you rooted? No
Did you reboot your phone? Yes
Did you do a factory reset? Yes
Click to expand...
Click to collapse
did you reflash the Stock Rom?
You should give it a try if you didnt.(does not void warranty)
Contact google, they will probably send you a replacement if you dont want to mess with it that much.

Yes,data works but calls don't

I'm going to suggest a longshot here. It seems that you've gotten some good suggestions so far, so I want to throw this idea out there.
Have you "provisioned" your phone lately & updated the PRL? Meaning, have you told the phone to connect to your cellular carrier, then the carrier then tells your phone what services you are paying for & are supposed to have & what cellular towers you can use? Doing just this usually fixes all sorts of problems.
Go to Settings (the little gear icon), then More (in the Wireless & Networks). Cellular Networks, Carrier Settings. Tap on Update device config. Let it talk to the network. Tap on OK. After that, Update the PRL. Let it do it's thing. Tap on OK.
No reboot is necessary. It should be making calls, receiving calls & data should all be working.
Also, I keep the Preferred network type to global, although my carrier is CDMA & I'm in the US.

Hi dear , can't find carrier setting , I am search in the all my phone can't find it

Ctrl_Alt_Del said:
I'm going to suggest a longshot here. It seems that you've gotten some good suggestions so far, so I want to throw this idea out there.
Have you "provisioned" your phone lately & updated the PRL? Meaning, have you told the phone to connect to your cellular carrier, then the carrier then tells your phone what services you are paying for & are supposed to have & what cellular towers you can use? Doing just this usually fixes all sorts of problems.
Go to Settings (the little gear icon), then More (in the Wireless & Networks). Cellular Networks, Carrier Settings. Tap on Update device config. Let it talk to the network. Tap on OK. After that, Update the PRL. Let it do it's thing. Tap on OK.
No reboot is necessary. It should be making calls, receiving calls & data should all be working.
Also, I keep the Preferred network type to global, although my carrier is CDMA & I'm in the US.
Click to expand...
Click to collapse
Hi dear , can't find carrier setting , I am search in the all my phone can't find it

Please help me brothers..!

Ferasmn said:
Please help me brothers..!
Click to expand...
Click to collapse
Last time something like that happened to me was, when my old iPhone 6 had a blacklisted IMEI number. I could use all my data with the phone but not text or call anyone. Can you text people through SMS?

Yes I can text

Dears any solution s

Ferasmn said:
Dears any solution s
Click to expand...
Click to collapse
Really don't know either then. You said that you tried to change your preferred Network from LTE to 2g/3g but you can't? Are you always connected to LTE then? As far as i know you can't call on LTE.

my phone is also can not call and receive calls,text and 4G are still useful.It just stay in 4g and can not change to 2/3g.Hope someone can help us.

Help - Note 4 - SM-910G INU working only on 2g GSM.

UPDATE - 25/10/16 - Gave phone to Samsung Service center and they have updated me today that they found the radio is corrupted possibly so they have asked Samsung to give them a confirmation to proceed with Radio firmware reloading which includes IMEI re-coding. There's a chance of even them getting the device bricked of course but lets see what happens.
Hello all,
I have SM-N910G with latest stock rom (N910GDTS1DPI1).
Was using this phone on Reliance Jio VOLTE since end July and had set network more to LTE only (sicne RJio only has 4g LTE coverage).
Last thursday morning I noticed the phone is not registered on network and on trying to troubleshoot further by switching to a different (Vodafone) SIM, realized that the phone is only able to register on GSM (2G) networks and Edge data works too.
Have tried factory reset (and reloading of stock ROM thru ODIN including NAND erase using PIT files too) to check if I can get the phone to work on 3g/4g but no use. Seems like this is hardware issue (radio gone faulty?).
The phone is 18 months old so out of standard warranty hence I'm not much hopeful that Samsung Service center will be of any help. Before I take this there, just wanted to check if anyone else faced such issue before and have managed to sort the same out.
Cheers and thanks in advance.

udewal said:
Hello all,
I have SM-N910G with latest stock rom (N910GDTS1DPI1).
Was using this phone on Reliance Jio VOLTE since end July and had set network more to LTE only (sicne RJio only has 4g LTE coverage).
Last thursday morning I noticed the phone is not registered on network and on trying to troubleshoot further by switching to a different (Vodafone) SIM, realized that the phone is only able to register on GSM (2G) networks and Edge data works too.
Have tried factory reset (and reloading of stock ROM thru ODIN including NAND erase using PIT files too) to check if I can get the phone to work on 3g/4g but no use. Seems like this is hardware issue (radio gone faulty?).
The phone is 18 months old so out of standard warranty hence I'm not much hopeful that Samsung Service center will be of any help. Before I take this there, just wanted to check if anyone else faced such issue before and have managed to sort the same out.
Cheers and thanks in advance.
Click to expand...
Click to collapse
Check your apn settings go to settings/mobile notworks and manually edit apn for you specific carrier.

Trex888 said:
Check your apn settings go to settings/mobile notworks and manually edit apn for you specific carrier.
Click to expand...
Click to collapse
Thanks but it's not an apn issue. The phone doesn't simply register on any 3g or 4g networks. Hence the thought that it's hardware issue.

same problem
Please if you get any solution do post here
As I am facing same problem but in my case
I am getting 3g & 2g signal & data also but not
Getting 4g volte to any sim I tried apn setting
Changing hard reset also tried reinstalling firmware
But no luck
Please somebody help us out
Thanks

prasadamb said:
Please if you get any solution do post here
As I am facing same problem but in my case
I am getting 3g & 2g signal & data also but not
Getting 4g volte to any sim I tried apn setting
Changing hard reset also tried reinstalling firmware
But no luck
Please somebody help us out
Thanks
Click to expand...
Click to collapse
What do you mean by not getting Volte on any SIM? It's only for Reliance Jio. For other service providers, you need to get a 4G SIM before you can use 4G.
My phone is now dead bricked and beyond repairs as confirmed by Samsung service center. I'm not spending 15k for motherboard change.

4g
I have idea 4g sim but when I insert it
My note 4 doesn't shows it it says no sim card
Insert sim when I put Jio sim I get no service/ Jio 4g
Emergency calls only signal when I tried bsnl 3g
& Tata Docomo 3g sims both sims getting network
Signal & I can call also but when I tried to connect to internet by using these 3g sims my mobile connects and switchs off suddenly I have to pull out battery or connect to charger to start the mobile
This is my problem

prasadamb said:
I have idea 4g sim but when I insert it
My note 4 doesn't shows it it says no sim card
Insert sim when I put Jio sim I get no service/ Jio 4g
Emergency calls only signal when I tried bsnl 3g
& Tata Docomo 3g sims both sims getting network
Signal & I can call also but when I tried to connect to internet by using these 3g sims my mobile connects and switchs off suddenly I have to pull out battery or connect to charger to start the mobile
This is my problem
Click to expand...
Click to collapse
That's weird indeed. Have you ever tried any custom Roms or rooting because of which your Knox status would have tripped? In any case it's worth taking the phone to nearest samsung service center. They charge just 200 bucks to inspect the issue and another 200 to reload the software if needed. But in my case it was hardware fault so they couldn't do anything.

note 4
udewal said:
That's weird indeed. Have you ever tried any custom Roms or rooting because of which your Knox status would have tripped? In any case it's worth taking the phone to nearest samsung service center. They charge just 200 bucks to inspect the issue and another 200 to reload the software if needed. But in my case it was hardware fault so they couldn't do anything.
Click to expand...
Click to collapse
I haven't tried rooting yet and by the help of
A local mechanic who is a good friend of mine
And has a free entrance in local care center
We both went there and the care center gay
Tried to flash the mobile but no success now he says
That we should officially send the mobile to
The care center in a bigger city or like Mumbai
Where there are experts to tackle such weird problem

prasadamb said:
I haven't tried rooting yet and by the help of
A local mechanic who is a good friend of mine
And has a free entrance in local care center
We both went there and the care center gay
Tried to flash the mobile but no success now he says
That we should officially send the mobile to
The care center in a bigger city or like Mumbai
Where there are experts to tackle such weird problem
Click to expand...
Click to collapse
All the best mate. Just remember that they will ask you to sign up for Dead Brick risk which means you're OK if device goes dead during software flashing. The only way to get device working again is to replace motherboard which costs around 15k.

note 4
udewal said:
All the best mate. Just remember that they will ask you to sign up for Dead Brick risk which means you're OK if device goes dead during software flashing. The only way to get device working again is to replace motherboard which costs around 15k.
Click to expand...
Click to collapse
Thanks a lot for your advice I know that
That's why I am trying out side support
Let's see what happens
Again thanks for your cooperation mate

Hey i have the same Problem. i tried, reseting, other custom roms and much more but i dont solved the Problem.