Swype update broke my phone - Galaxy S 4 Q&A, Help & Troubleshooting

Hi
I updated swype yesterday, which went fine in itself. I restarted the phone couple hours later, and the phone got stuck on the Samsung logo. Tried restarting, pulling out the battery, nothing did the trick.
Clearing the cache's helped, but only to some extend. Immiedietly after going into homescreen, apps started to crash, starting from Nova Launcher.
Loading the nandroid backup that I did in june helped, so much so, that I pinpointed that swype was the one app that messes things up. I loaded the nandroid backup of broken OS that I did, and tried to uninstall swype from adb which went fine, but the problem did not go away, which makes me believe something is deeply broken over here.
Anybody had similar expieriences in the past, and could point me out to how to fix the problem? I really would hate to re-do all the things I did on the phone since june.

lukair1983 said:
Hi
I updated swype yesterday, which went fine in itself. I restarted the phone couple hours later, and the phone got stuck on the Samsung logo. Tried restarting, pulling out the battery, nothing did the trick.
Clearing the cache's helped, but only to some extend. Immiedietly after going into homescreen, apps started to crash, starting from Nova Launcher.
Loading the nandroid backup that I did in june helped, so much so, that I pinpointed that swype was the one app that messes things up. I loaded the nandroid backup of broken OS that I did, and tried to uninstall swype from adb which went fine, but the problem did not go away, which makes me believe something is deeply broken over here.
Anybody had similar expieriences in the past, and could point me out to how to fix the problem? I really would hate to re-do all the things I did on the phone since june.
Click to expand...
Click to collapse
so, let me try and understand this, if you don't update swype, there is nothing wrong with your phone?

Correct. For now I'm on my june nandroid backup and everything works as expected.

Solved
It turned out this update made swype be disabled in the OS keyboard settings, and combined with the fact I froze native keyboard apk, it made unnexpected results after every boot.
Once I restored the native keyboard apk in my june image, swype update went fine, and everything is back to normal.
Topic can be closed.

Related

Constant Phone/Touchwiz reboots - help if you can

Hello everyone, I've got an interesting problem that I want the experts here at XDA to help me troubleshoot. Feel free to ask questions as I know there's probably a million variables at this point with stuff installed, uninstalled, gps, root, task killers, etc.
alrighty with that said, I did the e-wrecked gps fix (changing the operation mode and server location+port). That seems to work great in terms of time to lock on my position as well as improved accuracy. Over the next couple of days I noticed some really choppy and lengthy phone start ups after the fix.
Eventually it got to (and currently is at) a point where it kept rebooting the phone, or at least touchwiz. It would load up, scan media, search for the network, do all the start up stuff, then lock up, and turn the screen off. Hitting the lock button/power button does nothing while it resets itself. Then it resets to the lock screen, the screen lights up and it goes into "searching" for the tmo network while doing the storage preparations, and other boot up stuff. It does not restart from cold (with the vibrant, tmo, and galaxy animations, only the lock screen and OS boot process)
Anyone else got any funky restarts going on, for whatever reason? I basically want to start seeing what would trigger this behavior. I started uninstalling stuff one by one trying to figure out why its doing that but sometimes it boots up fine, sometimes it boots but doesn't ever find tmo's network, and sometimes it just does the above.
Observations:
1. It will always boot up fine if the SIM card is out.
2. The last time it did it was today while I was at work, listening to music while the phone was charging. Im noticing that the phone gets pretty hot while charging and really hot if you're using while its charging (getting apps, surfing the web, playing games, etc)
So any thoughts from the tech gurus here? anyone have similar behavior in the past on other phones? is the heat affecting the sim card negatively? I can (and have) put my simcard back in my treo 680 backup phone with no issues whatsoever.
New observation, it consistently does the reset process as soon as the "Adjust Time and Date" as it registers/syncs with the network.
UPDATE: so, i did some research, ended up at the setCPU thread and saw that when set to OnDemand some people's phones experienced similar tendencies. Problem is, mine was already set to auto-detect and "Conservative". I un-checked start at boot, and tried again. Same problem. I uninstalled setCPU completely and my phone appears to be back to normal.
I'll update again if anything changes.
so one of the things that i removed during my troubleshooting was my corporate exchange account. When i added it back. it did its initial sync fine and gave me my calendar and contacts. I then rebooted and the problem came back.
I removed the account and rebooted. it went through two cycles of the restarts and on the third one, it worked. I left it alone after that.
I then was showing my friend some things (browser differences) and had 3 browsers open. It froze as i went to close Dolphin HD. Rebooted and now its back to the cycle.
Mine did this also. Installed several apps, woke up to find a slow phone. Resets galore. A quick reset to defaults and app restore fixed it, sans setcpu of course.
From XDA App on SGS-Vibrant
my phone resets itself also as described above, but not really doing anything in particular. i dont have a whole lot of apps installed. i even was using google maps the other day and after it started up the screen went black and the device was unresponsive until the screen came back and it said searching and the media scanner was running.
well first off thanks for responding lol. i thought i was by myself out here.
secondly, i found that if i leave it alone and let it go through its cycle, it does eventually boot up ok (this is recently, before, it was endless). i havent restarted my phone (im afraid to lol) since it did it on its own yesterday (showing my friend the browsers).
since yesterday, i've used it for navigation (motonav), serveral installs, downloaded podcasts, rss feeds, etc and its been ok (even while charging and wifi on). again, havent actually restarted it since yesterday because its actually functioning for once.
Lastly, i unchecked the auto update time and date from network in the settings just to see if that makes a difference because based on previous expereience that is the point where it freezes and resets. Thanks for chiming in and let me know if there's any other advice you have
I'd suggest a reset as mentioned above.
Been checking out this site for awhile but this is my first time posting, today my phone started to have this problem and it just bootloops touchwiz if i have a simcard in the phone.
It works fine without a simcard but my problem is it will not let me turn of auto update of time and date, i have tried disabling this setting and it just enables itself again. I have also noticed that if I started messing around with time and date settings even without a sim touchwiz reloads once. I guess im gonna give a reset a go.
martin0641 said:
Mine did this also. Installed several apps, woke up to find a slow phone. Resets galore. A quick reset to defaults and app restore fixed it, sans setcpu of course.
From XDA App on SGS-Vibrant
Click to expand...
Click to collapse
heygrl said:
I'd suggest a reset as mentioned above.
Click to expand...
Click to collapse
sorry, noob question (i came from winmo and a touch pro 2), what does "a quick reset to defaults" mean? is that like a factory wipe i.e. phone will be brand new again, gotta root again and reinstall everything, change settings, etc?
jblade1000 said:
sorry, noob question (i came from winmo and a touch pro 2), what does "a quick reset to defaults" mean? is that like a factory wipe i.e. phone will be brand new again, gotta root again and reinstall everything, change settings, etc?
Click to expand...
Click to collapse
Root will stick but settings and apps/app data will be gone. It briefs you on what is and isn't lost when you do a factory reset.
Smae problem, its setcpu!
SetCPU with any settings will do this.
It needs an update, the auto detect some how loses and
will set the cpu to 19mhz max and min.
This is too slow to process. I rebooted and pressed settings and uninstalled it
while I could. Seems to behave once out of touchwiz.
For me it was another app not setcpu I never used it. After i did a reset i restored all my apps with titanium backup and once i restarted my phone it looped again. So i did another restore and left off all the apps that i installed right before the problem started and so far i think for me at least one of these caused it
Google maps update
google translate
the extra language pack for translate
barnacle wifi tether
hero of sparta
these are apps that I installed right before the problem happened and without these my phone works fine I am going to see if i can find that one that caused my problem.
It's not the maps update because my phone works fine with it.
It was hero of sparta a gameloft game from there web market funny thing is its suppose to work on the vibrant while dungeon hunter which works fine would only give nexus as a check out option. Anyway im going to try to get a refund tomorrow.
I get the same touchwiz reboot but for me it has only ever happened while using google maps. I do not use set cpu, but I have applied the gps fix. It is more than a little annoying. I have done a system wipe but the problem persists.
Sent from my SGH-T959 using XDA App
yes, if you have setcpu, uninstall it - its buggy with the galaxys
- sometimes you can't wake your phone (if you set a screen off profile), forcing you to do a battery pull
- constant launcher restarts
Judgement5 said:
For me it was another app not setcpu I never used it. After i did a reset i restored all my apps with titanium backup and once i restarted my phone it looped again. So i did another restore and left off all the apps that i installed right before the problem started and so far i think for me at least one of these caused it
Google maps update
google translate
the extra language pack for translate
barnacle wifi tether
hero of sparta
these are apps that I installed right before the problem happened and without these my phone works fine I am going to see if i can find that one that caused my problem.
Click to expand...
Click to collapse
and this is why i started the thread, to make sure i wasnt all alone. i have everything you have installed as well, but it was doing it before i picked up hero of sparta (and nova, and asphalt 5, man those guys make some good phone game lol).
anyways i just installed barnacle wifi tether yesterday so thats not it either (at least for me). That leaves the google stuff, out of the apps in your list, all of which were installed when i first got the problem, and are still on there after I've removed setCPU
heygrl said:
Root will stick but settings and apps/app data will be gone. It briefs you on what is and isn't lost when you do a factory reset.
Click to expand...
Click to collapse
ok so, contacts, text messages, etc stay? Meaning if i do a factory reset, root stays, and all app stuff can be taken care of by, say, AppBrain since it has a running list of everything installed and knows where to get it to install it again? I apprecicate the advice, but this would still be a last resort sort of thing. my phone has worked fine for the past few days but I also havent restarted it yet either
just a quick update, my phone still does this if i reboot my phone (which is never now that i got my 32gb sd card), but for the first time ever hero of sparta caused it to happen while the phone is on. I uninstalled it so we'll see.

Apps wont delete/Factory reset NOT working!

Just bought a Verizon tab on Sunday. It is still stock, not rooted. Was using Launcher Pro and Dolphin HD. Was running well, until earlier tonight, when random apps started force closing then I noticed that several apps that I had downloaded before, and I had then deleted, were now showing back up installed. I have deleted them all since several times from Market and or Astro. I have also changed the wallpaper, and after a reboot, all settings would revert, bringing back the deleted apps and the old wallpaper.
Finally after numerous reboots, I decided to do a factory reset, and it is NOT working. It runs though the process, but when it boots back up, it still shows the old deleted apps and old wallpaper. PLEASE HELP!
Nobody? Seems like I got a lemon. I am going to take it back to Best Buy for an exchange.
Sounds like something funky is happening with your google backup/restore (assuming you have that enabled). Try turning it off and starting over from there.
Never had that enabled originally. Tried enabling and then undoing. No matter what I did it wouldn't work right. I took it back to Best Buy and exchanged it. Typing on the new one now. Hopefully all's good with this one.
Sent from my SCH-I800 using XDA App

Can't seem to wipe this Spring Galaxy Tab

I've been given a Galaxy Tab by my office to play with for a while for some various development projects we have coming up and to evaluate its use. Initially another employee had it, but he quickly lost interest.
Problem is, his Gmail account has been tied in as the primary account for the system, so I can't use my own Market apps, etc. No biggy, I'll just wipe it, right? First I tried a data wipe from recovery, but despite claiming to be successful after a reboot it's still got his account in there. So then I did Privacy/Factory data reset, but that mostly just reboots into Recovery where I do the same thing again and still fail to wipe his data off the device. I then pulled the memory card and formatted it and also reset with it out, but no improvement. I finally downloaded the stock image and flashed it with ODIN and STILL his account remains.
So... any thoughts on what I could be missing here? I just want this thing back to pure stock so I can put my own account in and work with it as though it were new.
I am having the EXACT same issue on a Verizon Tab...
No one has been able to help me.
http://forum.xda-developers.com/showthread.php?t=929999
Glad I'm not alone, but sorry to see you've not gotten anywhere either. This seem absurd...
Agreed. I thought I was the only one.. It just doesn't make sense.. I flashed mine using heimdall and still the same issue. The only problem is that mine force closes when you do anything.. So if I can't restore the software on this it's absolutely no good to me.
Yeah, same here. Nearly none of the apps functions now after the reset. This is absurd.
I'm in the same boat. It's very frustrating. Sprint was not able to help me. All he could do was walk me through the factor reset. I downloaded a Market app that bugged out something and now I'm getting quite a few force closes.
I just notice that if I merely restart this thing is loses all changes I made since I last restarted it, adding back any apps I uninstalled, removing accounts and WiFi settings I installed, etc. This is screwy. Wondering if there's a hardware problem with the flash memory.
TurboFool said:
I just notice that if I merely restart this thing is loses all changes I made since I last restarted it, adding back any apps I uninstalled, removing accounts and WiFi settings I installed, etc. This is screwy. Wondering if there's a hardware problem with the flash memory.
Click to expand...
Click to collapse
Listen to this, even more crazy than that... After my last unsuccessful wipe, I decided to just uninstall all of the applications. I just did another factory restore for the heck of it. Now ALL of the applications I uninstalled are back!.. AFTER the factory restore!
I think the only sure way to fix the problem is to get a zip file of the stock firmware and load it through the recovery screen.
Edit: since it put the applications back on there, I decided to try your situation. I uninstalled all of them, turned off the Tab and then back on. All applications are back.
sasiki said:
Listen to this, even more crazy than that... After my last unsuccessful wipe, I decided to just uninstall all of the applications. I just did another factory restore for the heck of it. Now ALL of the applications I uninstalled are back!.. AFTER the factory restore!
I think the only sure way to fix the problem is to get a zip file of the stock firmware and load it through the recovery screen.
Edit: since it put the applications back on there, I decided to try your situation. I uninstalled all of them, turned off the Tab and then back on. All applications are back.
Click to expand...
Click to collapse
It seems incapable of now making permanent changes to the flash memory. This is really screwy and annoying.
I am having the exact same issues. We are all in the same boat.. I have a $30 reward if anyone can fix this..
Any updates from the others with this problem?
I received 2 more Tabs today for my sales reps. They both work fine as far as factory restore. I noticed that the bad one goes to the boot loader when I initiate the restore through the Android software. The new ones do not. They format and reboot back into the operating system. Sprint is going to exchange the bad one.
sasiki said:
I received 2 more Tabs today for my sales reps. They both work fine as far as factory restore. I noticed that the bad one goes to the boot loader when I initiate the restore through the Android software. The new ones do not. They format and reboot back into the operating system. Sprint is going to exchange the bad one.
Click to expand...
Click to collapse
Thanks for the comparisons. Mine also goes to Recovery mode when I initiate a data wipe, so clearly it's the same situation. I'll have to see how mine was acquired and whether an exchange is an option.

Force Closes on multiple ROM'S

Okay, so I initially rooted and was running Bonsai on DK28 and everything was great. When EB13 came out I installed syndicate frozen 1.0.1 and after the fixes for email and maps everything was once again great, for 3 days.
Today I started getting force closes for my wireless tether, email and messaging apps. Rebooted a couple of times and it still was happening. So I flashed Bonsai 3.0.1 and the same thing was happening. The only thing I installed today was the Angry Birds update and Startup Auditor, although I never opened and set anything up with that.
What do you guys think I need to do to get it back to "normal"?
_________________________________________________
Uninstalled startup auditor and rebooted. Still force closing.
Neckberg said:
What do you guys think I need to do to get it back to "normal"?
Click to expand...
Click to collapse
It sounds like your data was corrupted. When you installed bonsai, it backed up the corrupted data and restored it. I would use AppBrain to sync your apps, wipe data 3 times in recovery, and then flash a new rom and reinstall your apps (from appbrain).
i have almost same problem except i did a fresh install of eb13 with odin , day 1 everything worked and then day 2 stuff kept crashing like messaging, email and some others
Did you ever pull your battery while the phone was still on? I did that twice and it did the same thing. The newer roms have journaling disabled so you have to be gentle and let them turn all the way off before pulling the battery.
Neckberg said:
Okay, so I initially rooted and was running Bonsai on DK28 and everything was great. When EB13 came out I installed syndicate frozen 1.0.1 and after the fixes for email and maps everything was once again great, for 3 days.
Today I started getting force closes for my wireless tether, email and messaging apps. Rebooted a couple of times and it still was happening. So I flashed Bonsai 3.0.1 and the same thing was happening. The only thing I installed today was the Angry Birds update and Startup Auditor, although I never opened and set anything up with that.
What do you guys think I need to do to get it back to "normal"?
_________________________________________________
Uninstalled startup auditor and rebooted. Still force closing.
Click to expand...
Click to collapse
I hope you didn't Advance restore your data from a previous DK28 rom...
Has anyone made any progress with this? I have the same issue of getting FCs on pretty much every ROM I use. It pulling the battery a problem?
strausmega said:
Has anyone made any progress with this? I have the same issue of getting FCs on pretty much every ROM I use. It pulling the battery a problem?
Click to expand...
Click to collapse
Very much so. If you pull the battery on a no journal ROM your data gets corrupted because it gets no chance to close files and write back to the phone data. Journaling keeps and compares a copy of data to prevent this. Easiest way to get rid of FCs is factory data reset then enable journaling. Also if you keep restoring corrupted data you will get FCs all the time.
Try clearing data in all the apps that are FCing and clear data in Google Services Framework. If on a GB ROM you have to use Titanium Backup for rhis.
Sent from my SPH-D700 using XDA App

Anyone else having LOTS of crashing and bugs lately?

I'm on the latest non-rooted stock. Lately, I've been having lots of serious bugginess and slowdown, crashes, all sorts of issues. I've had this tab since 3 week after it came out, so it's been a while. I've though about wiping it and starting over, but I don't know if that will fix my problems, and doing so will force me to have to reconfigure EVERYTHING, since Google still allows us no local data backup system and their supposed cloud data backup seems to only remember minor settings, and often doesn't work at that.
(seriously, you'd think they would at least offer some sort of explanation about how it works, what it backs up, or even just let you log into their services and see what's been backed up. very odd for a cloud computing company to be inferior to the iPad's backup system right now....)
I honestly don't want to root, because I keep seeing posts about glithces and serious malfunctions resulting, and honestly I don't have time to deal with it, I've rooted 3 phones and it's just a pain to unroot for updates, hope it gets rooted agains, without bugs, etc.
So, does anyone know what the cause of these problems may be, if it would be fixed by wiping and restarting, any other ways to fix it, etc.?
Making a backup now will only backup your issue
Sounds like a rogue app is causing your issues.. Chances are if you did a backup. then reset your device. If you restore a backup you will put the problem back..
Its not that much to allow google to reinstall your purchased apps back from market after a data wipe. I say go for a tablet reset.
Then consider a backup before you have a Issue.
Good Luck
Would be helpful to know what problems you've had and in what programs.
Reset to factory dude...
You loose all settings, apps, but at least you come back on a fresh tablet without anything making trouble.
I got a weird problem a week ago after updating the leaked version of ICS my tablet was starting, then after unlock screen, between 1s to 1mn of playing (not game, just using the tablet like usual) the tablet was rebooting...
tried many times... to see what happenned..
so I go fast as flash and reach RESET TO FACTORY
and VOILA... problem solved.
I'm in similar boat with you, I'm on the latest stock, and have some problems. I did a hard reset, as soon as I setup my google account, google push some settings back, even the wifi settings. But nothing really got fixed. I have map crash like crazy, and I got a new problem that the gps logo in info tab at bottom kept blinking, while I had nothing running. Really got tired with all these problems. I thought I didn't install too many apps other than some basic google's apps. Somebody pointed to the Latitude for the gps logo, but I didn't have that on at all, not logged in. I found enter/exit navigation sometime will help.

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