[Q] Signal Problem - Galaxy S 5 Q&A, Help & Troubleshooting

Starting around 6PM eastern last night my phone decided it wanted to poop itself.
In the signal bar there is a circle with a cross in the middle.
I'm not getting any bars or anything. Literally just the circle icon.
I've restarted the phone, airplaned moded it. Even did a full rom flash.
And nothing seems to do the trick.
Anyone maybe have any possible ideas?

xtooexplizit said:
Starting around 6PM eastern last night my phone decided it wanted to poop itself.
In the signal bar there is a circle with a cross in the middle.
I'm not getting any bars or anything. Literally just the circle icon.
I've restarted the phone, airplaned moded it. Even did a full rom flash.
And nothing seems to do the trick.
Anyone maybe have any possible ideas?
Click to expand...
Click to collapse
Have you tried another simcard in your phone or tried your simcard in another phone? Maybe your providers network in your location is down.

Related

Lost data signal since last night

I woke up this morning and had no phone service....so i restarted my nexus and my phone service came back but with no data connection....anyone else have this problem?
fordstang99 said:
I woke up this morning and had no phone service....so i restarted my nexus and my phone service came back but with no data connection....anyone else have this problem?
Click to expand...
Click to collapse
Carrier? Have you checked if they have problems?
Tried your SIM in a different phone?
Tmobile is the carrier..now i lost my signal all together....I dont have another phone to try my sim out on
ok...so both data and service came back for about 30 seconds...i got two white arrows going around in a circle like it was updating something then i lost all connections again and says emergency calls only
any ideas?
ok...i have this weird folder on my sd card named .android_secure...dunno where it came from looks new to me
data signal lost here
Hey, I'm having the same problem here, no weird folder in my sd card though. Went to bed last night everything was fine, woke up and my apn list was wiped.... I reset everything in the apn and still no data connection but I have service. I'm running the latest Cyanogen mod stable for nexus, almost seems like an update was attempted last night and since i"M not stock things went crazy....
Call t mobile and see if there is a data outtage.
I had no signal for like three hours last week.
tmobile uk? mines down too. manchester area.
sim cards do go bad.... i had this happen last year... maybe go to tmobile and see if you can get another if there are no reported outages.. the probably wont even charge you if you go to a corporate store
so i called tmobile and they said they knew what it was...had to turn my phone off for two minutes and still waiting to see if it worked..but i dont know why the sync or update arrows were showing up on my notification bar. sure hope it was Froyo passing me by
fordstang99 said:
so i called tmobile and they said they knew what it was...had to turn my phone off for two minutes and still waiting to see if it worked..but i dont know why the sync or update arrows were showing up on my notification bar. sure hope it was Froyo passing me by
Click to expand...
Click to collapse
where are you, uk or usa?
I've had something similar happen to me as well. This was a few weeks ago. I live in Chicago, and use T-Mobile for what it's worth. I ended up pulling the battery for a bit and rebooting. I got the data connection back.
Sometimes though, the data connection will seem to hang a bit and I'll see the flashing arrows and sync icon as well. It seems random, but the last time it happened to me was yesterday.
back
It must have been a localized black out here in Washington State (US) because my data connection came back on just now after 3 hours of being shut off. For awhile there I only had edge and no 3g and without me doing anything 3G and H have connected back on.
Well that's good. The optimist in me says that the outages and weird issues are related to the upgrade of HSPA+ for us Let's hope it's true.
I had the same problem in WA. Data has also been restored here.

Data Issues??

Occasionally I get no data connection & I have to restart the phone, does any body else have that issue?
Sent from my T-Mobile G2 using XDA App
Haven't had that issue myself.
Sent from my T-Mobile G2 using XDA App
try putting it in airplane mode then turn airplane mode off
imblacklife said:
try putting it in airplane mode then turn airplane mode off
Click to expand...
Click to collapse
That works I wonder if its an issue, if anyone else has the prob let me know
Sent from my T-Mobile G2 using XDA App
I have that issue as well, idk why it happens but I'll add it to the list of problems for when I call to get a replacement.
Sent from my T-Mobile G2 using XDA App
That just happened to me today also. It switched from "H" to "E", then when I opened USA Today it FC-ed and the icon turned into a generic Android one like the app was on the SD card and unavailable (even though it's installed to phone) and then 5 more background apps that I didn't even know were running FC-ed (Amazon MP3, Finance, QuickOffice, something and then Facebook three times?) and the phone locked up. I was able to power off then back on, but data never came back even after waiting about 10 minutes until I powered off and on again. Quite odd.
I get the same issue where am connected to wifi and as soon as i walk away from it it doesnt connect back to the data network. I got a replacement phone coming so hopefully i dont have the same issue. Another thing is the random reboot and i get black screen a lot especially after rebooting
Sent from my T-Mobile G2 using XDA App
I've had the issue, but each time it appears to be related to JuiceDefender not properly enabling the radio. If I shut JuiceDefender off, the connection comes back, although sometimes its just easier to airplane mode it and be done with it.
I called T-Mo about it, they said call about a week after the inital release date and see if they have a fix by then, there isnt enough information kept since it hasnt been officially released yet.
I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.
Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)
I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App
djdant said:
That works I wonder if its an issue, if anyone else has the prob let me know
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I'm also having the same issue. I just rebooted my phone, so I haven't had the chance of switching airplane mode on/off yet. I'll let you guys know if that works for me, either way, I'm hoping there's a fix from T-Mo.
mejorguille said:
Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)
Click to expand...
Click to collapse
youre not paranoid, im noticing this too
ddgarcia05 said:
I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.
Click to expand...
Click to collapse
Wow that's funny, my MYTOUCH does the same thing with airplane mode off/on. I also remember that the store demo g2 I played with last night had the voicemail icon in the notification bar, but when you pull the bar down, there's no option to connect and retrieve the voicemail. I found that even weirder since the phone comes preloaded with google voice.
Also experiencing the same issue here in Phoenix. Been having it since I got the phone on Monday.
I have been in an ongoing round of tech calls and will be having a follow-up with the tech who I spoke with last night... I've tried everything from APN resetting to swapping the SIM card to a total factory wipe -- nothing is changing this for me.
I *know* my neighborhood has full 3G access, but I am maxed out at 1 Mbps. (Before the factory wipe I was getting 0.35 Mbps.) If this doesn't change I may just return the phone and switch to Sprint to get the Epic 4G. I mean, I'm not getting HSPA+ coverage either way, and at least with the Samsung Galaxy S Pro I'd have a full 5-row qwerty...
>_<
Wow, this is really too bad. I was SO excited about this phone...
ddgarcia05 said:
I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now
kgood63 said:
called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now
Click to expand...
Click to collapse
If this happens, try going to settings->wireless->mobile network->network operators and see if you get an "Error while searching for networks" error as I did.
Reset fixed for me too. But it makes me worry.
I'm on a brand new sim card (switched to TM from ATT). I'm having some data issues too. I talked to TM tech support and they reset my connection but that did nothing. Now they're going to their android techs to see whats up.

any one having issues with 3g data on their hd2

Hi i wanted to ask if anyone having issues with their 3g data around the houston areas? or anywhere else. My phone shows 3g full bar but in white. rebooted my phone took out the battery. Nothing happen still 3g full white bar... oh running on a nexus rom. it just started acting up like last night.... any suggestions or tips? thank you so much in advance...

[Q] No Signal, Factory Reset

Guys
any of you had any bother with your mobile signal?
I'm on Vodafone and from this morning my signal bars are empty and I have no mobile signal.
I tried selecting Vodafone and Automatically select from the mobile signal menu, never made any difference.
I did a factory reset of the phone and it worked great, logged into google, restored my apps etc and it was all good
Then 5 minutes ago the same happened again, no signal and nothing I do makes it come back on bar another factory reset???
I've tested my sim in another phone and it is fine, no drop outs, no issues, I hope it's not a faulty phone (
Any one else had similar or can think what would be causing this?
Thanks
UPDATE -
Happened again, no signal bars, no connection
so this time rather than a full factory reset I removed the apps I had reinstalled, which were Spotify, Facebook, Twitter, Tapatalk and Whatsapp, rebooted the phone and my signal is back to full strength again???
Could one of the above apps be the problem?, is that even possible?
Its got to be some software problem.. These apps cannot cause such a problem
thats what I thought.
I've left the apps off for now, and if the signal seems ok after a couple of hours I will start putting the apps back on one by one and see if anything obvious happens.
The only App I thought maybe could cause it would be whatsapp as it ties in with your mobile number.....I'll see what happens throughout the day
happened to me once, all I did was put it into airplane mode and then back out of it again, and all was well
Same thingg happened to me. I'm on tmo though. Its defective. Waiting for replacement
I take it you've all changed your SIM cards to be on the safe side?
My experience is that the signal does have a tendency to drop out in weak reception areas and is slow to pick it back up again. I'm on vodafone in the UK.
I'm on orange and today I had nothing but problems. Dropping signal and everything I am not sure if orange is having problems. Had a HTC one s before never lost the little H above the signal bars.
Should I look at getting a replacement sorted.
Sent from my Nexus 4 using Tapatalk 2
I'm having the same problem with T-mobile in the US. It seems to mostly be an issue for me in areas of weak coverage. A reboot or any other way of resetting the phone connection fixes it, but still...
Been happening all day. Even now I have no mobile signal and yet I am on here using mobile data.
Usually a full reset would bring the signal back for a while then it would go again. On one occasion putting it into aeroplane mode then back again worked, but only the once. It looks like I'm taking it back this weekend unfortunately.
i had this issue when i first got the handset on o2, but after a while and me putting the o2 sim in, it picked up signal, swapped out for my orange sim and hey presto started working fine. It's been like that for a week now, but last night the battery died when i was asleep and after a charge this morning, no signal again on my orange sim. I'm in work now so cant swap out for my o2 sim as its at home, but will try and borrow somebody elses sim to test when they get in the office later this morning, Very annoying!
same issue discussed here: CLICK
Just tried another sim, o2 this time. Same issue, so back to shop on Saturday. Question is do I get another one or plump for the sIII or an htc

Phone signal stuck showing no data icon

For last 5-6 days I had to restart phone about 4 times because of strangely stuck signal. Phone shows full bar, but there is no icon for data connection. And whole phone and data module is stuck, so no incoming/outgoing calls nor internet. Tried to enable airplane mode, no change. When I forced phone to 2g only mode, it showed Edge icon, but still no data. Only solution is full restart.
Took me while to notice and still trying to figure some pattern when it happens, but seems to be random. Only common thing is it happens on the move, because for last 3 days I stayed home sick and signal was fine. Today I took walk and happened twice.
I've noticed this too on my s7e...only happens when I lose data connection...but I can still make calls....subtle difference...
Airplane mode on/off...mobile data on/off doesn't do anything. Only success I've had is with selecting 3G manually , then putting it back to 4G...seems to kick back into life....data symbol pops up immediately
Tried to simulate this at work - went somewhere with zero signal - got the "no entry" sign at the top of screen to say no signal whatsoever...then as soon as I went elsewhere...bang - straight back to H+ connection instantly..
The only difference I can figure is that at home I'm on 4G (at work is H+)...and it looks like the phone has trouble kicking a 4G connection back into life (hence the manual toggle trick).
Try it yourself and see if any of this ties in with your fault.
Same problem here. Airplane isn't helping. So fare only full reboot helped. Will try toggleing network next time.
Very annoying bug.
Gesendet von meinem SM-G935F mit Tapatalk
This used to happen to me, but last week got an update (G935FXXU1APD - UK unbranded carphone warehouse) ...so went to my 2 favourite reception black holes at the weekend (different days) , and when I emerged the phone had connected again to the data network without any manual intervention...update seems to have done something....
December and I've been having this issue since October. The signal has gotten worse with the last update

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