Database Users

Galaxy S4 problem

Dear all,
After using the S4 (Unlocked 9500) for 6 months, suddenly the phone suffered from the following:
- Network loss, not even emergency calls nor other network related matters are accessible, the phone shows the circle with the crossing line whether it has a sim card or not, I tried every single setting and none work. Also removed the micro sd.
- Flight mode can be enabled but can only be disabled from the settings and not from the startup menu
- Bluetooth cannot be disabled/enabled
- Phone not recognized by PC/ODIN even in download mode on several pcs
- Weird behavior where phone acts by itself
- Keyboard problem, you press a letter it presses the next letter and doesn't stop pressing.
- Reset phone from recovery works but clearing cache gives and error and restarts
Most probably the phone has a corrupted rom (radio/modem is lost along with several other problems) and I cannot root it and install a new rom since no access to the phone via PC/Odin and Mobile Odin needs root and root not available without PC.
Any advice?

first try a different rom, fresh install. if that doesnt work. return it and get another one.

U r using I9500 for 6 months ??? How is this possible ?
Sent from my GT-I9500 using XDA Premium 4 mobile app

Moisture exposure. Also, Kof200440 makes a valid point.

fadishehadeh said:
Dear all,
After using the S4 (Unlocked 9500) for 6 months, suddenly the phone suffered from the following:
- Network loss, not even emergency calls nor other network related matters are accessible, the phone shows the circle with the crossing line whether it has a sim card or not, I tried every single setting and none work. Also removed the micro sd.
- Flight mode can be enabled but can only be disabled from the settings and not from the startup menu
- Bluetooth cannot be disabled/enabled
- Phone not recognized by PC/ODIN even in download mode on several pcs
- Weird behavior where phone acts by itself
- Keyboard problem, you press a letter it presses the next letter and doesn't stop pressing.
- Reset phone from recovery works but clearing cache gives and error and restarts
Most probably the phone has a corrupted rom (radio/modem is lost along with several other problems) and I cannot root it and install a new rom since no access to the phone via PC/Odin and Mobile Odin needs root and root not available without PC.
Any advice?
Click to expand...
Click to collapse
it's easy..
almost same with me & others user around the globe. Just flash stock rom, make it official.
Just send to Samsung service Centre. Normally they will do some recovery on ur device, like mine last week. Then, S4 will back to normal.

kof200440 said:
U r using I9500 for 6 months ??? How is this possible ?
Sent from my GT-I9500 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Since released.

zaki aziz said:
it's easy..
almost same with me & others user around the globe. Just flash stock rom, make it official.
Just send to Samsung service Centre. Normally they will do some recovery on ur device, like mine last week. Then, S4 will back to normal.
Click to expand...
Click to collapse
I cant access the phone since it is not recognized by the pc whether in download or normal mode even Odin cannot recognize it. Anyway to install rom directly from phone without root? or even root the phone directly from the phone without pc? If I can root from phone i might be able to install mobile odin and flash a rom.
Also phone never rooted and has stock rom.

Same happened to me, i had backups with efs-pro (all partitions ticked) and nandroid backup. But i wasn't able to recover my imei & baseband. Brought it to samsung service center. they blamed me for rooting, but they had no proof because everthing was back to normal and no cutstom counters. they told me, no problem, we wil flashed it to orginal with emei. but after 3 hours, sorry it won't work. we have to sent it to samsung and replace motherboard.
Now my biggest concern, a lot of people complaning about there lost of emei and baseband. so what's happening ?

Cybertom said:
Same happened to me, i had backups with efs-pro (all partitions ticked) and nandroid backup. But i wasn't able to recover my imei & baseband. Brought it to samsung service center. they blamed me for rooting, but they had no proof because everthing was back to normal and no cutstom counters. they told me, no problem, we wil flashed it to orginal with emei. but after 3 hours, sorry it won't work. we have to sent it to samsung and replace motherboard.
Now my biggest concern, a lot of people complaning about there lost of emei and baseband. so what's happening ?
Click to expand...
Click to collapse
yupp..
when i sent to samsung service centre they do imei recovery.everything back to normal.i no idea why few digit of imei missing or hidden.
---------- Post added at 08:19 PM ---------- Previous post was at 08:15 PM ----------
fadishehadeh said:
I cant access the phone since it is not recognized by the pc whether in download or normal mode even Odin cannot recognize it. Anyway to install rom directly from phone without root? or even root the phone directly from the phone without pc? If I can root from phone i might be able to install mobile odin and flash a rom.
Also phone never rooted and has stock rom.
Click to expand...
Click to collapse
so..ur S4 still official status.
don't let ur head get sick better send it to samsung.

Currently I cant reach samsung, I need to solve it myself.
Can I install a stock rom from stock recovery? Where to get a signed stock rom?
Can I install cwm without rooting and from cwm flash a rom?
Can I root without a pc using an apk?
Any help is appreciated.
Thx
Sent from my GT-I9300 using Tapatalk 4

[Q] Help!! Customer's Phone stuck on Secure Fail: Kernal

A customer of mine came in and her Galaxy Note 3 with Verizon is stuck on a weird boot screen with Secure Fail: Kernel in the upper left hand corner, then across the entire center in much larger print is " System Software Not Authorized By Verizon..." then it tells her to return it to a Verizon store, or something to that affect. She told me she didnt try to flash or root at all; this just happened. VZW is going to swap her out, but she has all of her baby pics on her phone from Pregnancy through 2 years old(No she didnt use a micro card). I dont want to do a factory restore for obvious reasons. Is there a way to get her phone out of this boot lock without losing her data? I'm more of a hardware guy than a software guy, but I have done some flashing in the past. Please get back back to me ASAP, this woman was almost in tears in my store. THANX!!!
Oh, I also forgot to mention, my pc wont even pick up anything is connected when trying to connect via USB, so I'm guessing it would have to be a key combination that wont wipe the data.

She ore someone else tried to flash an custom Kernel or Rom on the Device. Verizon locked the Bootloader, so it failed and now it can't Boot.
Use Odin to reflash the OG Factory Rom.
Turn the Device off and start it by pressing & holding Power + Home + Vol.down.
You should boot into Download Mode > confirm it with Vol.up
DON'T tick Factory reset. Just put the FW and tick Auto-Reboot. There's an specific Verizon Note 3 Forum on XdA. Head over there and ask for help. Verizon Devices maybe different than the international onces, so to be 100% sure please look for the right Samsung Firmware and tutorials there.
http://forum.xda-developers.com/showthread.php?t=2483380
Gesendet von meinem SM-N9005

...from pregnancy through 2 years. LOL
But the phone is 8 months old.
Sent from my N9005

I didnt even think of that, the phone isnt even two years old. Maybe she had VZW use a Cellbrite to move data over from whatever device she used to have.

[Q] My NOTE 3 does not sign in

Hello.
I have a Galaxy Note 3 SM-N9005 LTE and rooted it. I saw a thread how to get the Galaxy S5 Settings list view. I downloaded the SecSettings.apk for the Galaxy Note 3. I installed it into system/priv-app and gave it the correct properties. Then I deleted the old SecSystem.apk and odex and rebooted my phone. Just so that you know, I have a handwriting protection for security which was preinstalled from Samsung. After turning it on again everything looked normal. As I am about to sign in with my handwriting My Phone does not log in. If i try to put in the pin, no keyboard pops up to put it in. Only Google speach recognition opens and it loads and loads and loads. I can not use my phone to change anything, because I can not log in. My phone is not turned in to debugging mode and first it says settings stopped and then it says android.phone stopped and then it says systemui.xxxx stopped. For a second i can then see my homescreen. Then it locks again. I have important pictures I dont want to loose. How can I save them before flashing my phone with odin and wiping everything? What can I do(anything)? Can I put a new rom on there without loosing any data or how do the tools work on kies. My phone is locked and i wont be able to unlock it. Reasons are given. I am about to cry. I dont have enough money to buy another one and I dont want to loose my pictures. PLEASE HELP. URGENT
PS: Ask me any question if it helps you to solve my problem

Flash offical firmware. It will not wipe internal memory unless it stuck at samsung boot logo where you need to do factory reset from recovery. Or flash a custom rom

Rosli59564 said:
Flash offical firmware. It will not wipe internal memory unless it stuck at samsung boot logo where you need to do factory reset from recovery. Or flash a custom rom
Click to expand...
Click to collapse
Will I not loos any data? I am German and still a student. Can you tell me how to install an official firmware. Dont forget I cant check the USB debugging mode cause I cant unlock my phone. Does it work with Odin?
Thanks:good:

Will I lose my data in my S7E if i get my motherboard replaced?

My s7e will be undergoing a motherboard + battery replacement under warranty in 3 days time. Will I lose my data? Is the memory chip attached to the motherboard?
Cuz i've no way of backing up my data right now as I cant boot up my phone, I'm only able to enter recovery mode.

I'm looking to make an image of my userdata from recovery, or adb, if you do the same before you send it in, you can attempt to extract your files from the image at your convenience.

Use samsung cloud to back everything up then just restore when you get device back..
Sent from my SM-G935F using XDA-Developers Legacy app

Xalph92 said:
My s7e will be undergoing a motherboard + battery replacement under warranty in 3 days time. Will I lose my data? Is the memory chip attached to the motherboard?
Cuz i've no way of backing up my data right now as I cant boot up my phone, I'm only able to enter recovery mode.
Click to expand...
Click to collapse
Do you have google and samsung cloud backups enabled? If so most of your data will be restored when you setup the repaired phone

Xalph92 said:
My s7e will be undergoing a motherboard + battery replacement under warranty in 3 days time. Will I lose my data? Is the memory chip attached to the motherboard?
Cuz i've no way of backing up my data right now as I cant boot up my phone, I'm only able to enter recovery mode.
Click to expand...
Click to collapse
Man f**k Samsung man. I can't believe my S7 Edge got hard bricked on its own,Never rooted,never flashed any custom rom or anything...I lost all my vacation photos which was the worst part. On top of that,my Mom's brand freaking new Galaxy Note8 is facing bootloader exception too,which was the earlier stage of my S7 Edge getting hard bricked.

Boot help Galaxy S7 Edge

Folks I initially tried to root my phone *SM-G935F* using Odin and a CF hero2lte file. The flashing was all good to go with a green pass. Then upon rebooting the phone got stuck on the Samsung logo boot screen with red words at the top that said **Recovery Is Not Seandroid Enforcing**. This being the case all I was able to get into was (Download Mode). I tried to do the samething a few times and gave up after no successful attempts and the phone not being able to successfully reboot.
Fast forward to present I downloaded the phone's firmware which was a zip that contained 4 files (5 total actually because there was another CS file in the event that you wanted to preserve your data etc.). I loaded all of the files in Odin and made an attempt to flash the phone again however it got stuck on *System* and never go to Green *Pass*. So I figured I would try it a couple of more times in case Odin or something just got hung up on the first try. Any how that wasn't the case.
Now with the above being said what did change is when I would try to reboot into *Download Mode* again it said something along the lines of Emergency Smart Switch Recover. I downloaded Smart Switch onto my computer and went through the specific steps to try to Recover the phone using Smart Switch. Now after it was all done I got to the blue screen with the Android and it said *Erasing...* then the phone booted up and its now stuck at the Samsung animation screen. This being said as of current I can now access *Download Mode* and also boot into the black screen or *Recovery Mode* I think its called where I can reboot the phone through a bootloader, power off, factory data wipe / reset, etc etc.
The above being said I have tried the factory reset / wipe. The reboot in bootloader, reboot phone, all with no success.
Also would like to add that before doing all of the above I forgot to tick *USB Debugging* in Developers Mode when the phone was in its normal state. I must also mention that all of this was a first for me and I looked at doing so to try and recover lost data on my phone. Also wanna add that I am not too familiar with ADB or twrp or how to mess with any of that stuff given the limited access I have to my device because it can no longer bootup like it normally would.
I'm currently at a lost of words as to what I can do next as I am out of ideas and could really use some help. I would also be more than happy to donate a little to anyone who is able to help me boot my phone back up and get things back to normal.
Any and all help would be greatly appreciated.

Folks please disregard my post above as I was finally able to figure things out and get my phone back to its factory state. Thanks.

Hydranize said:
Folks please disregard my post above as I was finally able to figure things out and get my phone back to its factory state. Thanks.
Click to expand...
Click to collapse
Bro would you tell pls , what you did to restore. Thanks

shah22 said:
Bro would you tell pls , what you did to restore. Thanks
Click to expand...
Click to collapse
After me not being successful with the root or with flashing the stock OEM firmware using Odin the phone would get hung up in download mode and the only difference when it would go into download mode it would say to use SmartSwitch Emergency Recover which is what was used and that fixed the issue and the phone rebooted completely fine.
However the above being said I honestly still feel the phone has some small minor issues that I did try to resolve all with no luck. First off when loading to my home screen the icons, and clock, etc etc take about 2 or 3 seconds longer for them to appear on screen than it used like when the phone was new out of the box.
Other thing to note is for some odd reason this issue was thought to be worked out by just booting into recovery mode and doing a factory reset from there, wiping the cache, etc etc. Well this also didn't solve the issue and for some odd reason when performing this the phone didn't reboot on its own.
Basically how it should be normally is after you select that you want to do a factory reset, wipe cache, etc etc, the phone should normally reboot and go through the entire process by itself, however this was not the case. The phone instead went back to the recovery screen and I had to select reboot rather than it normally rebooting on its own.
I've honestly given up on things and given that it is in working order with just a few small minor hiccups I've decided to give the phone to a family member which they plan to use as trade-in credit towards a new Galaxy Note 8.
That being said I will always have a soft spot for the S7 Edge being it was my first smartphone after I had bought a Sony Xperia Z during the same year but returned it the day after because what was to me being poor quality of the Sony phone.

Hmm, looks strange bro , your phone didnt worked after flashing stock rom with odin , and this is the last resort , but you said it was normal before you tried to root , so i guess it was still a software issue other than some hardware problem due to software , but anyways wish you good luck in future , another thing is that my s7 edge has also a very poor build quality , has front camera issues , paint peeling around usb port , wifi issue and high battery degradation , but that happens i guess with today's phones

The version of Odin I used was v3.10.6. I had tried the most current version and a few others, and from the get go for whatever reason this was the only version that would actually pickup the phone being added. Well wait hold on a second the other version would say added when the phone was in but when hitting start nothing would happen, even after waiting an extensive amount of time, also note that the com was highlighted that blue ish color indicating the phone was being recognized by Odin but once again for some odd reason it was only version v3.10.6 that carried out the process of my root attempt and also the attempt I made flashing the original firmware on it.
As for quality the phone had no paint chip or peeling, neither the silver aluminum frame around it either. The build quality was beautiful and up to par with mine. I had a soft spot for my S7 Edge also because it was in the white color which at the time of purchasing was a bit more scarce than the other colors. I purchased the phone from an Amazon.com seller, and during that time I also purchased 2 others from other Amazon sellers but returned those because they had carrier animations for them that were Band LTE or Brand LTE, whatever its called.
This one had no carrier animation upon boot and turned out to be a UK Nougat model. Haven't really seen or came across another one since that would be from a trusted seller or source. Nowadays you never know what you're getting both on eBay and Amazon from these third party sellers.

Yeah thats really strange with odin , its good that you dont have quality issues which struck heavily on me , but yes everyone should be quite careful when ordering online and only should do with trusted resellers

Hydranize said:
Folks please disregard my post above as I was finally able to figure things out and get my phone back to its factory state. Thanks.
Click to expand...
Click to collapse
I'm facing the same problem buddy. Could you pass me the process for the recovery that was used?

vini3237 said:
I'm facing the same problem buddy. Could you pass me the process for the recovery that was used?
Click to expand...
Click to collapse
What phone are you having the issue with and what are you using that caused the issue? I can possibly try to help you out if I know a little more about your situation and device.

Hydranize said:
What phone are you having the issue with and what are you using that caused the issue? I can possibly try to help you out if I know a little more about your situation and device.
Click to expand...
Click to collapse
Phone is SM-G935FD
I do not know what caused it, I already got the celuar so, in status it says Custom.
I already tried to blink for odin 3 different Stocks and the same thing continues.
When I got it it could not access the recovery mode, only the download mode was accessible, after flashing the Brazilian Stock 6.0.1 I was able to access recovery mode.
The phone turns on, and hangs at boot, Samsung logo, restarts and stays in infinite looping.
Can it be Hardware?

Try to flash the original Firmware for it, make sure the Firmware is the one specific to that model, download it and load all of the Firmware files into Odin.

Hydranize said:
Try to flash the original Firmware for it, make sure the Firmware is the one specific to that model, download it and load all of the Firmware files into Odin.
Click to expand...
Click to collapse
Ok now i think what was the problem , you didnt enabled usb debugging , and for flashing with odin its a must ! , for guys who want to flash firmware using odin .. please enable usb debugging in developer options or you will have much issues and may also brick your phone , so if you dont want to enable usb debugging or developer options , just use samsung smart switch on pc to flash your firmware.

Yeah that was my issue was I had OEM Unlock checked off and one other thing in Developer Options and forgot to enable USB Debugging leaving me stuck in the process when the phone couldn't reboot normally after the flash attempts. But yeah SmartSwitch Emergency Recovery should definitely be able to fix and resolve the issue if the phone can't reboot normally.