Galaxy S4 problem - Galaxy S 4 Q&A, Help & Troubleshooting

Dear all,
After using the S4 (Unlocked 9500) for 6 months, suddenly the phone suffered from the following:
- Network loss, not even emergency calls nor other network related matters are accessible, the phone shows the circle with the crossing line whether it has a sim card or not, I tried every single setting and none work. Also removed the micro sd.
- Flight mode can be enabled but can only be disabled from the settings and not from the startup menu
- Bluetooth cannot be disabled/enabled
- Phone not recognized by PC/ODIN even in download mode on several pcs
- Weird behavior where phone acts by itself
- Keyboard problem, you press a letter it presses the next letter and doesn't stop pressing.
- Reset phone from recovery works but clearing cache gives and error and restarts
Most probably the phone has a corrupted rom (radio/modem is lost along with several other problems) and I cannot root it and install a new rom since no access to the phone via PC/Odin and Mobile Odin needs root and root not available without PC.
Any advice?

first try a different rom, fresh install. if that doesnt work. return it and get another one.

U r using I9500 for 6 months ??? How is this possible ?
Sent from my GT-I9500 using XDA Premium 4 mobile app

Moisture exposure. Also, Kof200440 makes a valid point.

fadishehadeh said:
Dear all,
After using the S4 (Unlocked 9500) for 6 months, suddenly the phone suffered from the following:
- Network loss, not even emergency calls nor other network related matters are accessible, the phone shows the circle with the crossing line whether it has a sim card or not, I tried every single setting and none work. Also removed the micro sd.
- Flight mode can be enabled but can only be disabled from the settings and not from the startup menu
- Bluetooth cannot be disabled/enabled
- Phone not recognized by PC/ODIN even in download mode on several pcs
- Weird behavior where phone acts by itself
- Keyboard problem, you press a letter it presses the next letter and doesn't stop pressing.
- Reset phone from recovery works but clearing cache gives and error and restarts
Most probably the phone has a corrupted rom (radio/modem is lost along with several other problems) and I cannot root it and install a new rom since no access to the phone via PC/Odin and Mobile Odin needs root and root not available without PC.
Any advice?
Click to expand...
Click to collapse
it's easy..
almost same with me & others user around the globe. Just flash stock rom, make it official.
Just send to Samsung service Centre. Normally they will do some recovery on ur device, like mine last week. Then, S4 will back to normal.

kof200440 said:
U r using I9500 for 6 months ??? How is this possible ?
Sent from my GT-I9500 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Since released.

zaki aziz said:
it's easy..
almost same with me & others user around the globe. Just flash stock rom, make it official.
Just send to Samsung service Centre. Normally they will do some recovery on ur device, like mine last week. Then, S4 will back to normal.
Click to expand...
Click to collapse
I cant access the phone since it is not recognized by the pc whether in download or normal mode even Odin cannot recognize it. Anyway to install rom directly from phone without root? or even root the phone directly from the phone without pc? If I can root from phone i might be able to install mobile odin and flash a rom.
Also phone never rooted and has stock rom.

Same happened to me, i had backups with efs-pro (all partitions ticked) and nandroid backup. But i wasn't able to recover my imei & baseband. Brought it to samsung service center. they blamed me for rooting, but they had no proof because everthing was back to normal and no cutstom counters. they told me, no problem, we wil flashed it to orginal with emei. but after 3 hours, sorry it won't work. we have to sent it to samsung and replace motherboard.
Now my biggest concern, a lot of people complaning about there lost of emei and baseband. so what's happening ?

Cybertom said:
Same happened to me, i had backups with efs-pro (all partitions ticked) and nandroid backup. But i wasn't able to recover my imei & baseband. Brought it to samsung service center. they blamed me for rooting, but they had no proof because everthing was back to normal and no cutstom counters. they told me, no problem, we wil flashed it to orginal with emei. but after 3 hours, sorry it won't work. we have to sent it to samsung and replace motherboard.
Now my biggest concern, a lot of people complaning about there lost of emei and baseband. so what's happening ?
Click to expand...
Click to collapse
yupp..
when i sent to samsung service centre they do imei recovery.everything back to normal.i no idea why few digit of imei missing or hidden.
---------- Post added at 08:19 PM ---------- Previous post was at 08:15 PM ----------
fadishehadeh said:
I cant access the phone since it is not recognized by the pc whether in download or normal mode even Odin cannot recognize it. Anyway to install rom directly from phone without root? or even root the phone directly from the phone without pc? If I can root from phone i might be able to install mobile odin and flash a rom.
Also phone never rooted and has stock rom.
Click to expand...
Click to collapse
so..ur S4 still official status.
don't let ur head get sick better send it to samsung.

Currently I cant reach samsung, I need to solve it myself.
Can I install a stock rom from stock recovery? Where to get a signed stock rom?
Can I install cwm without rooting and from cwm flash a rom?
Can I root without a pc using an apk?
Any help is appreciated.
Thx
Sent from my GT-I9300 using Tapatalk 4

Related

I9000M booting problem- after failed download.

I just installed PSX for my galaxy and installed the all roms app...(forgot name) but i was downloading a game and then i left my phone alone to let it download.
10 minutes later my phone wouldn't go onto the lockscreen aka froze. so i decided to take the battery out...(mind you the download wasnt finished) and now when i boot up the phone it just goes the the "S" logo and either turns off...or freezes.
note* I can access ADB through 3 button reset.
However i do not want to wipe data. as i have important pictures on my internal sd and videos. i was thinking of using the "wiping cache option" cause my theory was that the frozen app was still in memory or something....can anyone give me suggestions to fix this issue?...try to avoid "wipe data option"
thanks.
edit** have got into download mode and tried to use ODIN but odin doesnt see my phone....however kies does. but kies cant connect to it. keep saying connecting to device....any helP??
flashing a rom doesn't delete your pictures I think
just contacts, sms, apps etc
but it is better if someone else also verifies it
edit: oh sorry I just saw you wrote cache... i am not sure what that does. I don;t think it deletes your data.
allotrios said:
flashing a rom doesn't delete your pictures I think
just contacts, sms, apps etc
but it is better if someone else also verifies it
edit: oh sorry I just saw you wrote cache... i am not sure what that does. I don;t think it deletes your data.
Click to expand...
Click to collapse
i am waiting for someone to clarify that i can "wipe cache". By the way, i do also require my SMS messages, there is some delicate information within them. i am currently googling wipe cache. any other help is greatly appreciated. thanks for the quicky reply allotrios
just wiped cache. phone still wont boot to main homescreen it freezes, and/or shuts off. last resort is wipe data. anyone offer a suggestion other than that?
WTH? i just wiped date/factory reset and hit reboot and it STILL doesnt load. it goes to the "S" symbol and shuts off or freezes.
edit* trying to find firmware for i9000M canada version. Attempting to use odin but cant find links
just got pit file! where can i get the pda phone and csc files? what else do i need to flash it using odin? im constantly googling and trying to do this before i sleep
edit** just tried to use odin with a different firmware with all correct files. when pluggin in usb cable in download mode, Odin doesnt see my phone.
kies sees the device but keep saying "connecting to device"
welcome to my world........flashes fine, wiped data/cache, still freezes at the 's'. i just sent my phone in after i couldn't get it going after flashing 40 times.
it would seem your sdcard is corrupted or fried.........try flashing some more roms (jg9 or jh2) with different pits (512 and 803) and wipe data/cache. samfirmware.com for the roms.
as well, if you do not have the 3br fix to get into download mode (since you said you get into download mode via adb), i would suggest you flash the fix asap before you lose the ability to use adb.
wang1chung said:
welcome to my world........flashes fine, wiped data/cache, still freezes at the 's'. i just sent my phone in after i couldn't get it going after flashing 40 times.
it would seem your sdcard is corrupted or fried.........try flashing some more roms (jg9 or jh2) with different pits (512 and 803) and wipe data/cache. samfirmware.com for the roms.
as well, if you do not have the 3br fix to get into download mode (since you said you get into download mode via adb), i would suggest you flash the fix asap before you lose the ability to use adb.
Click to expand...
Click to collapse
ive been sitting here for 3 hours...have a exam tommorow and am fed up. Problem is i bought this phone from a friend, so warrranty is out of the option.
The other problem WHICH can be solved somehow...is that my computer sees my phone. (kies does..but wont connect)..i can "technically" use odin if i can somehow get my phone to work with it.
If the case that my internal sd card is fried....i dont have warranty, do i have manufacturer warranty?. aka samsung?. i dont know just a thought.
can you get into download mode? i assume no as i had the same issue, and adb wouldn't work unless the phone had fully booted up. odin will only recognize your phone in download mode.
the only options you have are:
make a jig with 301k resistor to get your phone into download mode and try flashing
send your phone out to be repaired (some other thread mentioned repair shop in ontario)
go into bell and see if they will take your phone in for repair (samsung 1yr warranty)
wang1chung said:
can you get into download mode? i assume no as i had the same issue, and adb wouldn't work unless the phone had fully booted up. odin will only recognize your phone in download mode.
the only options you have are:
make a jig with 301k resistor to get your phone into download mode and try flashing
send your phone out to be repaired (some other thread mentioned repair shop in ontario)
go into bell and see if they will take your phone in for repair (samsung 1yr warranty)
Click to expand...
Click to collapse
i CAN get into DOWNLOAD MODE. but problem is ODIN doesnt see my phone
edit* could you give me a link to that store?
ah, ok...........i had the same problem, but after i installed the drivers for it, no more problems.
you should try that before you send your phone in.
edit: found the link
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x86.shtml
If you're phone can get into download mode then it should work. However, Odin is somewhat temperamental, have you tried Heimdall?
Benjamin Dobell said:
If you're phone can get into download mode then it should work. However, Odin is somewhat temperamental, have you tried Heimdall?
Click to expand...
Click to collapse
i have just woken up. my phone is now dead, i cant turn it on. i have tried connecting the charger and it wont charge my phone......anyone have any ideas? is it bricked? internal SD card fail?......i dont have Bell warranty, would samsung canada cover this issue? as internal sd cards area known to fail?......thanks.
edit** never mind, it is now charging. i will keep this thread updated when i finish my exam today and let everyone know where my phone stands. So far i think it is a internal sd card error. But i am hoping after a full charge it may work again.
hmm still same thing, i load to "S" screen and it shuts off, i can still access 3 button recovery and download mode. i just called samsung too, they said to call my service provider, but problem is i bought the phone second-hand.
Have just flashed JH2 firmware and JG5 firmware on phone with ODIN, phone still boots up to "S" logo and then shuts off .
edit** only JH2 firmware will go through to my phone on ODIN, i have tried a 2nd time, it goes to the S logo....looks like it will load to phone, and then just doesnt and shuts off.
So is it safe to say the phone is bricked?.....i have heard of someone in this forum saying there was a unofficial samsung store somewhere in Ontario that fixes galaxy phones?....anyone can link me to this?. I don't have warranty as i bought it 2nd hand. hmm..now idont know what to do, besides, i guess, save up and buy a new phone.
edit** it cant be bricked if i can still access recovery and download mode? right.
Phone is OFFICIALLY bricked, tried flashing a 803 pit file, now it wont power on, or charge through wall charger. thanks to all who helped in little ways. but looks like ill have to buy a new phone.
jark99 said:
edit** it cant be bricked if i can still access recovery and download mode? right.
Click to expand...
Click to collapse
that would normally be true........with one exemption to the rule.......if your sdcard is corrupted/fried.
if you have flashed back to 2.1 with repartition and wiping multiple times with different PITS, and still the same issue, then nothing will help (at the moment) aside from sending it in.
I Had this exact same issue a week ago. My guess is that your internal SD is dead and you will need to send it out for repairs. Im still waiting for mine from bell to see if they only reflashed or replaced the whole motherboard.
Light
Problem is i dont have Bell warranty....so i am kinda a goner. unless someone has a suggestion?
Just because you don't have warranty doesn't mean you can't pay to get it repaired (at least get it inspected and a quote). Should be much cheaper than saving up for a new one!
If you bought it from your friend, they should be able to send it on your behalf.
Sorry to hear about your issues :/
JimiJam said:
Just because you don't have warranty doesn't mean you can't pay to get it repaired (at least get it inspected and a quote). Should be much cheaper than saving up for a new one!
If you bought it from your friend, they should be able to send it on your behalf.
Sorry to hear about your issues :/
Click to expand...
Click to collapse
In Ontario, the only way to get our phone repaired is through Bell sending it to a service center, Problem is my friend doesnt have the receipt. He bought it from a friend. Its past through 3 hands to get to me. Friend's Friend > My Friend > ME.
So...i am currently looking at cell repair shops to see if they can fix this problem....BUT i am assuming alot of them use Odin or some sort of flashing, WHICH i have already done .....
I also called 5 bell stores to see if i could get the receipt printed out using the IMEI code, all of them said this information cannot be provided due to "privacy issues." They told me to call Samsung or talk to a 3rd party cell repair center.....fml.

[Q] get rid of a spy monitoring software on my gt-i9505

hello everyone
i am quit sure about 99999% that my gt-i9505 has a spy monitoring software and i want to know the steps to follow to get rid of it.
i think one night when i blacked out ( too much alcohol) , they installed it on my phone , when i woke up i found the phone with the sim blocked ( needed the puk to unlock it again) . and since then ,they are monitoring my line video calls and audio calls because some details of my conversations with my mom are revealed by some unknown folks that live nearby.
yesterday i flashed with odin the new uk lollipop official rom for the black edition but it seems that they can still monitor me .
is there any definitive guide to follow to get rid of any spying software.
i would really appreciate any help:laugh:
Hello,
Since you flashed stock ROM (this basically wipes all the internal data such as operating system, contacts, messages, photos, videos, music, installed apps...everything) if before you had a monitoring software inside now there isn't anymore
najib.touta said:
hello everyone
i am quit sure about 99999% that my gt-i9505 has a spy monitoring software and i want to know the steps to follow to get rid of it.
i think one night when i blacked out ( too much alcohol) , they installed it on my phone , when i woke up i found the phone with the sim blocked ( needed the puk to unlock it again) . and since then ,they are monitoring my line video calls and audio calls because some details of my conversations with my mom are revealed by some unknown folks that live nearby.
yesterday i flashed with odin the new uk lollipop official rom for the black edition but it seems that they can still monitor me .
is there any definitive guide to follow to get rid of any spying software.
i would really appreciate any help:laugh:
Click to expand...
Click to collapse
maybe they are good at hacking and have put the spy monitoring thing on your sim card lol. but i'm sure everything got wiped since you flashed the latest official version.
If after u do update via odin and not full wipe. The software MAY not gone. Say the app is installed as user app. Then it now still active
AntaresOne said:
Hello,
Since you flashed stock ROM (this basically wipes all the internal data such as operating system, contacts, messages, photos, videos, music, installed apps...everything) if before you had a monitoring software inside now there isn't anymore
Click to expand...
Click to collapse
A normal procedure trough Odin never does that. It never wipes anything. Maybe with .pit and repartition (not sure).
Won't antivirus software detect it as a spyware?
najib.touta said:
hello everyone
i am quit sure about 99999% that my gt-i9505 has a spy monitoring software and i want to know the steps to follow to get rid of it.
i think one night when i blacked out ( too much alcohol) , they installed it on my phone , when i woke up i found the phone with the sim blocked ( needed the puk to unlock it again) . and since then ,they are monitoring my line video calls and audio calls because some details of my conversations with my mom are revealed by some unknown folks that live nearby.
yesterday i flashed with odin the new uk lollipop official rom for the black edition but it seems that they can still monitor me .
is there any definitive guide to follow to get rid of any spying software.
i would really appreciate any help:laugh:
Click to expand...
Click to collapse
Lennyz1988 said:
A normal procedure trough Odin never does that. It never wipes anything. Maybe with .pit and repartition (not sure).
Click to expand...
Click to collapse
Hi mate ,
Do a factory reset and as @ Lennyz said adding PIT to the equation will wipe everything....if you have a custom recovery you could format system , format data...and format internal SD then you also could flash a custom or stock rom afterwards....
Also pick better drinking buddies
Lennyz1988 said:
A normal procedure trough Odin never does that. It never wipes anything. Maybe with .pit and repartition (not sure).
Click to expand...
Click to collapse
You're right mate, I forgot I always use Repartition when reflashing (habit! :good: )
In my opinion, he should definitely try to repartition or at least make a wipe data/factory reset from recovery
Inviato dal mio GT-I9505
thank you for your help
you are suggesting that i reflash the stock lollipop 5.0.1 using odin v 3.09 for example ,and check the repartition ? even if i have only mds file? this could brick my s4?
if i want to use a pit file where can i get it? i have the snapdragon version of the gt-i9505(i only flashed it once with lollipop 5.01 of the black edition from uk) the official rom i used is the one availale in sammobile
nota: after flashing the lollipop rom y wiped data and cache . but even so they are tracking me
ok guys here is a very strange thing that i came across
i did flash the pit ,ap ...... lollipop 5.0.1 but when i power on the phone without the sim card , guess what??!!!! i dont get the no sim card icon and i get full network signal on the phone
really really strange , i those bad guys did a hardware manipulation or something like that.
anyone can help?
najib.touta said:
ok guys here is a very strange thing that i came across
i did flash the pit ,ap ...... lollipop 5.0.1 but when i power on the phone without the sim card , guess what??!!!! i dont get the no sim card icon and i get full network signal on the phone
really really strange , i those bad guys did a hardware manipulation or something like that.
anyone can help?
Click to expand...
Click to collapse
what strange is that how did they manipulate your sim tray lol..... i think it's a lollipop bug. but you can call your friends right?
Sent from my GT-I9505 using XDA Free mobile app
xDroidZz said:
what strange is that how did they manipulate your sim tray lol..... i think it's a lollipop bug. but you can call your friends right?
Sent from my GT-I9505 using XDA Free mobile app
Click to expand...
Click to collapse
yes ,everything is working fine but even if i dont have the sim card , the phone doesnt show the icon of no sim is inserted , i think i wil get the phone to the authorities and see if they can find out if they cloned my sim card or modified the sim card tray or even they put some trojan into the phone , i am sure that when i power on the phone , they know it because i can hear them saying that , i think they cloned my sim or at least did some kind of manipulation

[Q] Revert Samsung Galaxy Grand Prime SM-G5030AZ back to stock Rom after Kingroot

Hello to you to you all. I wish I never rooted. I need to know what I did to my phone now that I used Kingroot on this Grand Prime. I also need to get my phone to not say custom in about phone. I tried Samsung Kies and I got error messages. Do I need to flash a stock Rom? Is my bootloader damaged? Please, I beg you experts please help me?. Thank you all in advance for your time and effort.
HammersmashDFCC said:
Hello to you to you all. I wish I never rooted. I need to know what I did to my phone now that I used Kingroot on this Grand Prime. I also need to get my phone to not say custom in about phone. I tried Samsung Kies and I got error messages. Do I need to flash a stock Rom? Is my bootloader damaged? Please, I beg you experts please help me?. Thank you all in advance for your time and effort.
Click to expand...
Click to collapse
Use super su, and un-root your phone with the option for un-root. Or just flash stock rom that's match your model.
I apologize but I have tried to give supersu superuser status although supersu would have those permissions from kingroot, it could not update it's binaries. When I did a full unroot with kingroot, my phone still was not allowed to receive over the air updates via wifi. About flashing a stock Rom I can reroot with kingroot but I cannot locate any stock Rom for this phone. I did a lot of research trying to find one. Can you please advise to as to where to go so that I can locate the stock Rom? Thank you.
HammersmashDFCC said:
I apologize but I have tried to give supersu superuser status although supersu would have those permissions from kingroot, it could not update it's binaries. When I did a full unroot with kingroot, my phone still was not allowed to receive over the air updates via wifi. About flashing a stock Rom I can reroot with kingroot but I cannot locate any stock Rom for this phone. I did a lot of research trying to find one. Can you please advise to as to where to go so that I can locate the stock Rom? Thank you.
Click to expand...
Click to collapse
here. just use odin to flash. and choose the correct version of your phone.
http://www.sammobile.com/firmwares/search/grand prime/
Thank you very much
I really appreciate you time and effort that you did.
Getting the stock firmware
I have searched that particular location and my model is SM-G530AZ and it's not found in that directory. I am at a checkmate. Unless I can use a firmware from one of the Grand Prime phones with a similar model but that to me does not make too much sense... Or maybe it does. But regarding my particular model it doesn't exist (or so it seems. Can one please come up with a solution? Flashing the Rom is the only option at this point so need download stock. Thanx everyone. ?.
HammersmashDFCC said:
I have searched that particular location and my model is SM-G530AZ and it's not found in that directory. I am at a checkmate. Unless I can use a firmware from one of the Grand Prime phones with a similar model but that to me does not make too much sense... Or maybe it does. But regarding my particular model it doesn't exist (or so it seems. Can one please come up with a solution? Flashing the Rom is the only option at this point so need download stock. Thanx everyone. ��.
Click to expand...
Click to collapse
Since your model is a dual with lte i guess you can use the 530h firmware. but i'm not sure.
My Model's Definite Firmware
Thank you very much for that info. But its not a definite so I wouldn't go ahead with it. I find it very interesting that for every other model of the Grand Prime there is a definete stock software available for the user. But when it comes to mine there isn't. So if anyone can possibly find it I'll be so happy.
HammersmashDFCC said:
Thank you very much for that info. But its not a definite so I wouldn't go ahead with it. I find it very interesting that for every other model of the Grand Prime there is a definete stock software available for the user. But when it comes to mine there isn't. So if anyone can possibly find it I'll be so happy.
Click to expand...
Click to collapse
I am facing the same challenge with my G530AZ model aswell. I am not even able to see my Network mode menu to change after realizing my device can not receive 3G signal only Edge. I located this menu after rooting to unlock my phone however it has completely vanished as I may put it. Any news on a compatible stock rom will be appreciated aswell.
Solution for reverting phone fully into stock (SM-G530AZ) & any other Samsung
I wasn't going to let Samsung Customer Service get away with not be able to give me info on how to get the code for emergency recovery mode using Samsung Kies. I got the Samsung Rep to tell me how to get the code in Kies all the time (in emergency recovery mode). Have the usb plugged in first without the phone connected to it. Then hold down the volume down key on your phone when it's OFF and after the volume down key is being held down, connect your phone to the USB while the Samsung Kies program is running. The code should show in Kies after that. Then go to the tools selection in Kies and click on the Recovery Mode option and you follow the further instructions. I didn't try this yet but I will very soon. I wrote this right after I got off the phone from the Samsung Rep. I really hope that this is a true method that works. If yes, cheers to all!
Sorry, can't be so trusting with Customer Service Rep of Samsung
I apologize for my previous post in a way. Well first of all this model SM-G530AZ (my model) isn't compatable with Kies as in that I got a message from Kies saying that. Therefore there was no way for me to know that the holding of the volume down method will generate the code for the emergency software reflash on this model. Finally, if that Rep was able to make that mistake I doubt whether it works for phones that are compatable with Kies.
sm-g530az
HammersmashDFCC said:
I apologize for my previous post in a way. Well first of all this model SM-G530AZ (my model) isn't compatable with Kies as in that I got a message from Kies saying that. Therefore there was no way for me to know that the holding of the volume down method will generate the code for the emergency software reflash on this model. Finally, if that Rep was able to make that mistake I doubt whether it works for phones that are compatable with Kies.
Click to expand...
Click to collapse
Any luck on flashing the sm-g530az. I try most of the firmware from sammobile. But no luck. And, sm-g5630az firmware is not in Sam Moblie.
Only solutions I can think of...
Earlier in this forum a member said that you can possibly use the 530h firmware, being that they are basically the same firmware as ours although he said he's not totally sure. If Kies 3 and the newer version of Kies (the name slipped my mind, but the message pops up anytime one installs Kies 3 asking if you want to download it) don't work because a message comes up saying that the phone doesn't support initializing, maybe what that member said is the only possible option for right now. But now I'm thinking that you can do anything to your phone which will be "normal" looking as far as for the things which the customer service reps look for see if the phone was tampered with which voids the warranty, in a repair center they can wipe all from the phone and put stock software. But the issue with that may be that the binaries that are on you phone now may cause your phone to get bricked being that their software uses different binaries. This is when they plug it in by them the phone need to load to 100% and if it stops in middle the phone is bricked. So they told me that there is that risk. If you can fool them into trying to do that flashing process on your phone because they seem to think that the warrantee is intact and it doesn't get bricked, you are good to go (I visited a Samsung repair center and found this out being that I had issues with them). But in your case that may or may not be possible . Good luck.
Your instructions were slightly off. Here's what worked.
1) install KIES 3. DO NOT PLUG IN PHONE
2) go to tools -> firmware upgrade and initialisation in KIES
3) device id = SM-G530AZ ; serial number is under battery
4) allow KIES to download the firmware
5) place phone in ODIN mode/Emergency Download Mode (hold VOL DWN and HOME while powering on ) then plug in phone to computer via USB
6) allow KIES to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) PROFIT! After the phone restarts, it will take you through initial set up (like when you bought it)
YOU WIN!! Even the Mobile Data is Set-up Already!​
All your screwups (soft brick, deletes systemui....) are forgiven. Don't do it again.
BONUS::
about: device status: official
odin mode:
current binaryfficial
system status: official
used knox status checker from gp.... 0x0 !
I think we just got our warranty back, baby :good:
OPTIONAL:
If you still want root, (re)reroot using the established method here
zomgitsanoob said:
Your instructions were slightly off. Here's what worked.
1) install KIES 3. DO NOT PLUG IN PHONE
2) go to tools -> firmware upgrade and initialisation in KIES
3) device id = SM-G530AZ ; serial number is under battery
4) allow KIES to download the firmware
5) place phone in ODIN mode/Emergency Download Mode (hold VOL DWN and HOME while powering on ) then plug in phone to computer via USB
6) allow KIES to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) PROFIT! After the phone restarts, it will take you through initial set up (like when you bought it)
YOU WIN!! Even the Mobile Data is Set-up Already!​
All your screwups (soft brick, deletes systemui....) are forgiven. Don't do it again.
BONUS::
about: device status: official
odin mode:
current binaryfficial
system status: official
used knox status checker from gp.... 0x0 !
I think we just got our warranty back, baby :good:
OPTIONAL:
If you still want root, (re)reroot using the established method here
Click to expand...
Click to collapse
did this work on the build g530az of5?
Cricket has not yet made lollipop available to me (I keep checking), so I have not been able to test it.
I have the SM-G530AZ and I'm trying to restore stock using the method you provided but I'm stuck at 8% update/initialization. I've tried everything I can think of to unbrick my phone. Please help!
iseewhatudid said:
I have the SM-G530AZ and I'm trying to restore stock using the method you provided but I'm stuck at 8% update/initialization. I've tried everything I can think of to unbrick my phone. Please help!
Click to expand...
Click to collapse
try again following those directions thoroughly, just worked for me earlier today, make sure you're on a good internet connection, and don't plug in the phone (which will be in download mode) until you absolutely have to. hope all goes well.
Thanks a million
zomgitsanoob said:
your instructions were slightly off. Here's what worked.
1) install kies 3. Do not plug in phone
2) go to tools -> firmware upgrade and initialisation in kies
3) device id = sm-g530az ; serial number is under battery
4) allow kies to download the firmware
5) place phone in odin mode/emergency download mode (hold vol dwn and home while powering on ) then plug in phone to computer via usb
6) allow kies to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) profit! After the phone restarts, it will take you through initial set up (like when you bought it)
you win!! Even the mobile data is set-up already!​
all your screwups (soft brick, deletes systemui....) are forgiven. Don't do it again.
bonus::
about: Device status: Official
odin mode:
Current binaryfficial
system status: Official
used knox status checker from gp.... 0x0 !
I think we just got our warranty back, baby :good:
Optional:
If you still want root, (re)reroot using the established method here
Click to expand...
Click to collapse
thank you so much man i had rooted my galaxy grand prime from cricket with kingroot ..couple hours later once my phone died and restarted it said my phone was flashed and locked due to unauthorized firmware ..i could not get into my phone at all.. Only able to see odin mode (download mode) ..so i did some research and could not find sm-g530az firmware anywhere for download. So i went to cricket they told me my phone is no good i had to get another one. I was furious ..but didnt give up since im pretty mobile phone and computer savvy. I still did some research found this thread and downloaded kies 3 .it did not recognize my phone for connection ..so i downloaded kies 2.6 and kies lite.
It just kept saying connecting ..so i then followed ur steps above and it brought my phone back to life ..crazy how cricket and even samsun themselves did not know what to do as i was on the phone with both of them ..they told me my phone is no longer good ..smh ...anyways thank you sooo much ..saved me about $150.
I hope this helps anyone else that is in the same position that i was in
same exact issue
BXXCLISIVE said:
thank you so much man i had rooted my galaxy grand prime from cricket with kingroot ..couple hours later once my phone died and restarted it said my phone was flashed and locked due to unauthorized firmware ..i could not get into my phone at all.. Only able to see odin mode (download mode) ..so i did some research and could not find sm-g530az firmware anywhere for download. So i went to cricket they told me my phone is no good i had to get another one. I was furious ..but didnt give up since im pretty mobile phone and computer savvy. I still did some research found this thread and downloaded kies 3 .it did not recognize my phone for connection ..so i downloaded kies 2.6 and kies lite.
It just kept saying connecting ..so i then followed ur steps above and it brought my phone back to life ..crazy how cricket and even samsun themselves did not know what to do as i was on the phone with both of them ..they told me my phone is no longer good ..smh ...anyways thank you sooo much ..saved me about $150.
I hope this helps anyone else that is in the same position that i was in
Click to expand...
Click to collapse
when i follow step 3 where i have to put in the model of the phone SM-G530AZ i enter it and it says please check model name and try again i see it says somthing about the serial number how is it supposed to be entered model name;serial number? becuse just using the model number doesnt get me passed anything :crying: :crying:

Custom binary blocked by FRP

hi all i have Samsung Galaxy Grand Prime form t-mobile i was using the phone with kingroot and it was working fine but for some reason i am getting this error now Custom binary blocked by FRP now i cant do anything with phone please help.
desiking911 said:
hi all i have Samsung Galaxy Grand Prime form t-mobile i was using the phone with kingroot and it was working fine but for some reason i am getting this error now Custom binary blocked by FRP now i cant do anything with phone please help.
Click to expand...
Click to collapse
OK i manged the get the phone working again using this method
Quote:
Originally Posted by zomgitsanoob
Your instructions were slightly off. Here's what worked.
1) install KIES 3. DO NOT PLUG IN PHONE
2) go to tools -> firmware upgrade and initialisation in KIES
3) device id = SM-G530AZ ; serial number is under battery
4) allow KIES to download the firmware
5) place phone in ODIN mode/Emergency Download Mode (hold VOL DWN and HOME while powering on ) then plug in phone to computer via USB
6) allow KIES to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) PROFIT! After the phone restarts, it will take you through initial set up (like when you bought it)
Click to expand...
Click to collapse
but under ODIN mode menu it still says FRP lock so now my question is how do i remove the fpr lock ?
Enable developer options then enable oem unlock
desiking911 said:
OK i manged the get the phone working again using this method
but under ODIN mode menu it still says FRP lock so now my question is how do i remove the fpr lock ?
Click to expand...
Click to collapse
Custom binary blocked by FRP Issue
desiking911 said:
hi all i have Samsung Galaxy Grand Prime form t-mobile i was using the phone with kingroot and it was working fine but for some reason i am getting this error now Custom binary blocked by FRP now i cant do anything with phone please help.
Click to expand...
Click to collapse
esummers91 said:
This what worked for me. Try this at your own risk .
I tried the stock rom listed here through Odin and I was not able to get back into my device because of the
FRP Lock. FRP Lock Binary Message , would not let any of the roms boot onto my device from Odin and I tried a lot of different solutions. This is the only thing that worked for me .
I downloaded Kies 3.
I installed it .
I put my device into download mode ( I did not connect it yet )
Kies wil tell you that your device is not compatible with the software .
Knowing that Tmobile software would be close enough I decided to give this a try. (Some people have bricked their phones trying to run t-mobile software through odin, this is running through kies is different, it worked for me.)
In Kies I then went to where it said Tools,
I selected the option that says "Firmware Upgrade and Initialization.
Its going to ask you for the model number and the serial number.
I won't go into details of how I got it but use the MN: SM-G530T1 - Serial Number: R28GA0EJ6FZ
Its a public serial number
Then from there it ask you to hook up your device,
Once you hook up your device you can continue with the install.
Make sure that you are taking the battery all the way out before putting the device in download mode. In my opinion this may be the best way to make sure it works.
Please let me know if this works for anyone. Thank all of you that helped me and gave me advice to get my phone restored . I hope that this helps everyone who has this issue.
One things for sure . This will make me never want to buy a metro device again especially if there devices aren't supported by samsung.
I'll try my best to answer any questions anyone might have. I'm really hoping that this will help all who have that nasty FRP LOCK
ISSUE
Click to expand...
Click to collapse
The phone will now boot with the Tmobile Stock and saw far everything is working Great !
Help
esummers91 said:
The phone will now boot with the Tmobile Stock and saw far everything is working Great !
Click to expand...
Click to collapse
It tells me that it cant install after i put the product name and the serial number
I setup my brothers phone with Kingroot like 2 weeks ago, then randomly yesterday this crap happens. This security feature is ridiculous. A warning, I can understand but this thing is borked.
Using the stock cable and connecting it to the laptop at the error screen, as well as at the bootloader. In both instances, the phone started charging, but wasn't detected by the PC.
Having the same issue. ..
esummers91 said:
The phone will now boot with the Tmobile Stock and saw far everything is working Great !
Click to expand...
Click to collapse
I'm having he same issue with my phone but in addition, kies will not allow me to use the S/N that is on the phone. I also tried using the one you have listed and that didn't work either. I'm kinda stuck at this point.
---------- Post added at 02:21 AM ---------- Previous post was at 02:15 AM ----------
johnnyboi808 said:
It tells me that it cant install after i put the product name and the serial number
Click to expand...
Click to collapse
The prog keeps saying the s/n isn't correct. Not sure what to do now. .
I did the same thing and everything works fine EXCEPT multimedia messages. From there as far as I've learned its just trial and error with access point names. Which in the grand scheme of things isn't that bad considering the run around I had to go thru before I found xda forums. Metro told me to file a claim and get a new phone, insurance provider said no and sent me to Samsung, Samsung said no sent me best buy, best buy was going to follow directions noted above except the serial number for the firmware was 1 digit off (I'm assuming they were skeptical about flashing tmobile firmware which I understand but they let me figure that one out on my own). Thank you XDA.
Sooo...how many and which ports have you tried on your PCs? Sammys are finnacky sometimes with USB ports. On my PC, only 1 port will detect ANY Samsung devices in Download Mode but the others work fine with every other device. Try all your ports, preferably USB 2.0 and on the back of your computer. Ones on the front don't usually have enough power for anything other than file transfers.
Just a suggestion from experience
So I bought my son a Galaxy Grand Prime and he said that he was playing some racing game on the phone. He then put the phone on the charger and now there is a message that says Custom Binary Block by FRP. I tried downloading Kies 3 but it is not allowing me to do anything with the phone. Nothing happened so I don't know if I did it correctly. I also took the phone to Samsung and they basically said that the phone is no good. like I am not understanding why this can't be fixed even by Samsung. Some one please help!!!
I do that but it says the S/N its incorrect when its not
Yeah, the kies repair works. You may have to try it a couple times. Just check out this video. Nothing will happen. When you connect your phone to PC until you put it in download mode
Just follow directions
https://m.youtube.com/watch?v=LqoX7wNhotk
---------- Post added at 01:47 AM ---------- Previous post was at 01:44 AM ----------
Directions here also
http://forum.xda-developers.com/grand-prime/help/custom-binary-blocked-frp-t3266961
I hope it fix is my samsungs
I have the Same problem I hope it can fix my Samsung's I rooted android lollipop and my phone is locked out
gorilla p said:
Yeah, the kies repair works. You may have to try it a couple times. Just check out this video. Nothing will happen. When you connect your phone to PC until you put it in download mode
Just follow directions
https://m.youtube.com/watch?v=LqoX7wNhotk
---------- Post added at 01:47 AM ---------- Previous post was at 01:44 AM ----------
Directions here also
http://forum.xda-developers.com/grand-prime/help/custom-binary-blocked-frp-t3266961
Click to expand...
Click to collapse
Thank you thats the video I needed this I'm gonna try this in the morning and try to fix bolth Samsungs galaxy
Oh also, after putting it in download mode it will give you a message saying something like "custom software can cause problems are you sure you want to proceed?". Click yes and proceed, then your phone will connect to the computer.
Just follow the directions and have Kies installed first.
Hi there I know how to fix this problem if you'd like to flash the stock lollipop ROM or simply by pass this frp lock PM me and I'll send you the link for the ROM or the stock boot IMG ☺ this is only for the G530AZ model
my samsung galaxy grand prime SM-G530H do not open after ODIN mode stuck, i disconnect cable while upgrade from kitkat to lollipop, then my mobile do not open and keys are not working also. HOME+POWER+VOLUME UP OR DOWN.
Please help me from this issue
Thanks Man for the help..
I also have a galaxy core prime and I turn my phone off and tried to turn it back on but it showed custom binary blocked and when I tried to fix it but I dont have a computer what do I do
Devante02 said:
I also have a galaxy core prime and I turn my phone off and tried to turn it back on but it showed custom binary blocked and when I tried to fix it but I dont have a computer what do I do
Click to expand...
Click to collapse
You need a computer to run keis or Odin so that you can reflash your firmware

Note 4 N910C Emergency Call only (Not Registered to Network) IMEICERT:PASS (IMEI Ok )

Greetings Folks
I have a N910C and as mentioned in title recently I got stuck in to this issue
How it happened
I had CF-Rooted my phone and Odin flashed TWRP for custom ROMS so I tried a few and was not getting the perfomance thought SimplROM would do it for me in order to install that ROM it said in instructions to install latest Modem and Bootloader
So i tried downloading the ones given in v6C BL was downloaded but CP kept on giving me errors getting stuck at 7% on mega so being stupid I downloaded DPCB(MODEM) While ROM was offering DPK4
So everything went fine until after boot I realized am facing Not Registered to Network
Since I had experienced this before on other phone I went ASAP in dialer to check my IMEI & SN both are still intact
I knew about EFS unfortunately I backed it up on Phone Storage which was wiped for ROM and I forgot (So dont have EFS Backup )
I do recall years ago back when I had S3 I experienced this and sometimes flashing different firmware(CSC ,Modem) fixed it
What I have tried so far
I have already tried several stock ROMs most of em had DPI1 Baseband except 2 other ROMS no luck
tried combination file method too (the one that helps downgrade to kitkat i believe ) no luck
Tried XEO repair Firmware no luck
any suggestions ??
and on that contrary now that I am not on stock is there any way to find out which CSC and Stock ROM this phone originally was one or came with with IMEI or Serial I believe ?
Thanks in Advance
Anyone??
under the battery there's the serial number
install on your pc samsung smart switch program
run it with option of emergency software recovery - device initialisation
input the model of your phone
input the serial number
start
have patience and a good connection
your phone will (eventually) get the latest official firmware
https://www.blogtechtips.com/2017/06/24/easily-restore-samsung-device-firmware-with-smart-switch/
at least you'll have a working phone with stock rom
from here on you can try again and get informed better on what to do
good luck
w41ru5 said:
under the battery there's the serial number
install on your pc samsung smart switch program
run it with option of emergency software recovery - device initialisation
input the model of your phone
input the serial number
start
have patience and a good connection
your phone will (eventually) get the latest official firmware
https://www.blogtechtips.com/2017/06/24/easily-restore-samsung-device-firmware-with-smart-switch/
at least you'll have a working phone with stock rom
from here on you can try again and get informed better on what to do
good luck
Click to expand...
Click to collapse
Hey there bud I have almost tried most of fixes I could I'll give Smart Switch a try as I recall I checked before it didn't have initialization just the recovery mode, while in Kies 3 I did try initialization method by model and SN but it prompted device doesn't support initialization
Anyways do you think it could fix network?
Sent from my Pixel 2 XL using Tapatalk
crossmedia said:
Hey there bud I have almost tried most of fixes I could I'll give Smart Switch a try as I recall I checked before it didn't have initialization just the recovery mode, while in Kies 3 I did try initialization method by model and SN but it prompted device doesn't support initialization
Anyways do you think it could fix network?
Click to expand...
Click to collapse
Maybe restore the efs from recovery, if you have a backup that was working.
w41ru5 said:
Maybe restore the efs from recovery, if you have a backup that was working.
Click to expand...
Click to collapse
Jist checked not getting initialization option on smart switch ill see a work around it if its a version thing , as for working backup I lost it mate it was in twrp folder in phone storage it got wiped recovery softwares out there only help recovering media mostly if mass storage mount was option could have tried recovering for PC but that has been long gone since ICS
Sent from my Pixel 2 XL using Tapatalk
Yep. Same problem as mine. Im kinda lost now since i dont have anything; even in stock rom it cannot go beyond connecting to my carrier. It only able to read my contact.
Im guessing its a motherboard problem? Isnt it @w41ru5?
VannM said:
Yep. Same problem as mine. Im kinda lost now since i dont have anything; even in stock rom it cannot go beyond connecting to my carrier. It only able to read my contact.
Im guessing its a motherboard problem? Isnt it @w41ru5?
Click to expand...
Click to collapse
I don't know. Usually it's a modem issue when not recognizing the sim.
If it's a 910F snapdragon it might be the infamous eMMC issue.
If you have an EFS backup try to restore it from recovery TWRP.
Assuming its modem problem, its related to motherboard i guess, right?
Finally got the phone working, only to discovered that SIM not working. Really wasting my time and hype!
Plus, its hard to search for n910c replacement board here.
VannM said:
Assuming its modem problem, its related to motherboard i guess, right?
Finally got the phone working, only to discovered that SIM not working. Really wasting my time and hype!
Plus, its hard to search for n910c replacement board here.
Click to expand...
Click to collapse
The firmware, not the physical one.
Did you try to flash the 4 files repair firmware?
This is an example, I don't know what phone you have
https://firmware.gem-flash.com/index.php?a=downloads&b=folder&id=7081
Did you try the SmartSwitch pc program?
"...4 file repair..."- what? Ive google it until im almost run out of data here and you have a possible solution? You must be active in note4 forum.
One thing i noticed that, the IMEI and Serial Number are different from the sticker included.
I will try it, but not immediately; waiting for thurday-friday for data renewal.
My phone is n910c
EDIT : just checked the page you gave. I have few question;
What should i do with the files? What are the step? What are the program needed?
Is it related to SmartSwitch as you mention; need to use it?
Thanks!
VannM said:
"...4 file repair..."- what? Ive google it until im almost run out of data here and you have a possible solution? You must be active in note4 forum.
One thing i noticed that, the IMEI and Serial Number are different from the sticker included.
I will try it, but not immediately; waiting for thurday-friday for data renewal.
My phone is n910c
EDIT : just checked the page you gave. I have few question;
What should i do with the files? What are the step? What are the program needed?
Is it related to SmartSwitch as you mention; need to use it?
Thanks!
Click to expand...
Click to collapse
1. It's good you still have the IMEI. Not so important if they're different from the sticker. Where did you buy the phone from?
2. So if you go to check the 4 files repair, you need to search on that site the files for a 910C.
3. Did the phone worked on your country provider? If yes, maybe you need to search for the 4files corresponding to your region code.
4. These 4files have to be flashed with Odin
https://zfirmware.com/download-samsung-repair-firmwares/
5. SmartSwitch is an alternative to get the latest firmware for your phone according with the model and serial number.
https://www.sammobile.com/forum/threads/29914-SmartSwitch-Install-amp-update-or-replace-firmware
the "firmware.gem" are useless. the error says i need another package (i assume a quota) to download the needed files.
im currently testing "zfirmware", but have a doubt since it only give 1 type file (which country is it i dunno). but yeah, since my phone like that, it wouldnt hurt to try
EDIT : yep, nothing changed. the device not even bricked.
VannM said:
the "firmware.gem" are useless. the error says i need another package (i assume a quota) to download the needed files.
im currently testing "zfirmware", but have a doubt since it only give 1 type file (which country is it i dunno). but yeah, since my phone like that, it wouldnt hurt to try
EDIT : yep, nothing changed. the device not even bricked.
Click to expand...
Click to collapse
If something does not work, why do you give up so easy?
http://www.mediafire.com/file/a2fdo0xm9nat5jt/N910CXXS2DPJ3_N910CZTO2DPE2_ZTO.zip - this is marshmallow
https://androidfilehost.com/?fid=24269982087001472 - this is for lolipop
Put the phone in download mode, open Odin and try.
And try the smartswitch also.
w41ru5 said:
If something does not work, why do you give up so easy?
Click to expand...
Click to collapse
That hurts. A lot. Explanation below.
w41ru5 said:
http://www.mediafire.com/file/a2fdo0xm9nat5jt/N910CXXS2DPJ3_N910CZTO2DPE2_ZTO.zip - this is marshmallow
https://androidfilehost.com/?fid=24269982087001472 - this is for lolipop
Put the phone in download mode, open Odin and try.
And try the smartswitch also.
Click to expand...
Click to collapse
I tried files from LP and MM. It didnt work. And also smartswitch.
I was hoping that it will brick the phone (if i ever missed a step or incorrect file) but it didnt.
Might as well try looking for replacement board (or even a refurbished note4).
Thanks though for the suggestion @w41ru5!
Greetings again folks reading your replies above I have been trying almost every fix there is out there
First of all about Emergency Calls Only/Not Registered on Network
It can be due to several causes its can be Hardware ie faulty modem
it can be bad network coverage
it can be bad simcard
it can be SW with EFS problems or maybe even on rare occasion a modem file that you flashed
EFS can be either bad IMEI with CERT : FAIL or Just Network with IMEI and SN intact
just dial *#0011*# and see if you have CERT : PASS ( also someone with good IMEI/CERT and working network can share screenshot so i can compare whats wrong)
I am certain mine is EFS related because it happened after flashing modem DPCB modem via ODIN (I had TWRP EFS backup but the blunder I made was backing it up on phone storage and being careless forgot it was there and was wiped for custom ROM flashing process)
So far what I have tried
Combination File Method (and even downgrade to KK 4.4.4 )
Repair Firmware that include AP,BL,CP,CSC and even PIT
Kies 3 or Older Smart Switch says (Device doesn't support initialization ) since initialization feature was removed by Samsung on newer Smartswitch(since it was being used for wrong reasons? read somewhere)
Several different firmware's
OTA update
My IMEI CERT says PASS if only we had a network patch like Ariza Patch (for Galaxy S3) for Note 4 then we would be in luck so far at this point I dont think flashing ROM's would even help with bad EFS our only luck is Box e.g Z3x or Octo dont know if we are allowed to talk about those here (ill edit post if not)
these box applications have Network Patch for most Samsung models but I don't see one for N910C in most versions
for those with bad IMEI they can try writing good cert or efs on note 4 since they have already lost it I am sitting on it because my EFS is good on that part and for some reason box app isnt allowing me to back up my CERT if I am able to back up current cert then ill give those a try but I would prefer current IMEI since in my country IMEI should be verified to use the phone or you have to pay tax
I know its Bad EFS for sure because using Box application I chose reset EFS(after backing up current faulty EFS with good IMEI) upon reboot phone's imei was changed with no SN network came back for few seconds then gone again ,this happened to many users that have tried resetting EFS so I restored my original EFS
if anyone here with N910C and root can give me EFS folder I can corelate if any file required for network is missing since i have good IMEI
Cheers!

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