Database Users

Phone keep restarting by itself ??

Ok so my hero keep turning off by itself. This is not the first time it happen, it'll be on then it will just turn off by itself. Even worse sometimes the led light will be flashing for a new message and when I press the menu button to unlock it, it restart automatically. It mostly restarts itself when the screen is dark and i always press menu to bring up the light or to unlock it. Is this mean my phone is now defective ? I mean this happened before on some other 2.1 ROM too so idk what it is. Can someone tell me how to fix this????? I've tried almost all 2.1 Roms Aloysius, DC 2.07.2, Trevs Damage, ZenHero , RegawMod (themed) and Fresh 2d. the only rom that didnt restart my phone was the Fresh 2d with the very first audio fix by Avalaunchmods but i already erased that out of my computer.

Hmmm, not much to go on. I had experienced a similar issue back on early ROMs, but it was so infrequent I never really cared.
Try a Nandroid Backup and then flash to a 1.5 ROM and see if it continues, if so then yes the phone may be defective.
Also try different 2.1 ROMs here, and let us know if anything changes.

Dude, seriously do you need to have such a big font? Its not necessary....

i didn't catch that, what did you say?

lol mr big font
this happened to me last night, i wasnt even touching the phone and this happened, but its been the only time and ive been using 2.1 roms for a while now...i think this even happened once or twice when i was on stock...
coming from windows mobile, im used to things like this.

This happens on my sisters stock phone frequently I don't really care to look at it though.
Big fonts aren't nice. Stop using them

Try a different ROM. You may even want to revert to stock for awhile, if it keeps rebooting you should return the phone for a non-defective handset.
LOL @ RTessi

danknee said:
Try a different ROM. You may even want to revert to stock for awhile, if it keeps rebooting you should return the phone for a non-defective handset.
LOL @ RTessi
Click to expand...
Click to collapse
My sis's is on stock, and she has the problem
Funny thing is my phone is the only one without problems, and it's the only one that's rooted.

i don't know what we're yelling about loud noises

i got it fixed now, i think, i've had Fresh 2.0d for a few days and this problem is gone. oh and sorry for the big font lol i did this post in class on my phone and i didnt preview or look at what font i was using

[Q] [POLL] Screen-Off-Issue after call

Hi,
many people still claim there isn't such a problem but there IS:
After ending a call the screen stays off and can't be turned on again. Hardwarekeys don' t do anything.
Only option: Hold the phone in bright light or take battery out -.-
I tried the most popular roms here (NAND&SD)
In WinMo everything works fine.
So here i want to show that not only i but many others suffer by this issue.
Hopefully some real CHEFS/Devs realize this.
Making tons of senseless customisations and graphics tweaks isn't enough to be a real Dev...
Here are some of the threads concerning this issue so far:
http://forum.xda-developers.com/showthread.php?t=1061481
http://forum.xda-developers.com/showthread.php?t=965123&highlight=call+screen
http://forum.xda-developers.com/showthread.php?t=1097531&highlight=call+screen
http://forum.xda-developers.com/showthread.php?t=1097531&highlight=call+screen
http://forum.xda-developers.com/showthread.php?t=735906
http://forum.xda-developers.com/showthread.php?t=946012
http://forum.xda-developers.com/archive/index.php/t-946012.html

srmemnoch2 said:
gsm.proximity.enable=false
you can include this in your build.prop file, locate in /system and reboot.
this never turn off screnn during calls..
but i think only run in froyo
im desperate i want update to gingerbread but this code do not run on ginger.
ragards
Click to expand...
Click to collapse
this really helps! But now the screen stys on all the time, must be careful not to end the call by touching the screen XD... But it's better than having a blocked phone.
But still the issue itself isn't solved ...

You could try http://www.xda-developers.com/android/proximity-sensor-re-calibrator-for-desire-hd/ this?

yes tried this already before, thanks, but didn't work.
I know this problem sounds weird to those who don't have this issue but it's real (i'm not crazy XD) The hardware is also working correctly as on WinMo everythiong's fine

I'm been having this problem since my first rom. I actually thought it was just my phone. It drives me crazy, as I found that plugging it in gets the screen to return. Very annoying!
Sent from my HD2 using XDA App

[Q] Knock on just stopped working?

I've had my G2 for almost a month now and the knock on/off always worked flawlessly. Then today it just stopped working, my knock off works but knock ON will not work, at ALL! I've restarted, turned the feature off/on, nothing is getting it to work again. Any ideas? What exactly triggers the knock on feature? Surely it can be the touch of the lcd if the screen is off...is it somehow the proximity sensor or gyro sensor? If I can figure out how it works maybe I can start there..Thanks for any help you can give me.

GHII said:
I've had my G2 for almost a month now and the knock on/off always worked flawlessly. Then today it just stopped working, my knock off works but knock ON will not work, at ALL! I've restarted, turned the feature off/on, nothing is getting it to work again. Any ideas? What exactly triggers the knock on feature? Surely it can be the touch of the lcd if the screen is off...is it somehow the proximity sensor or gyro sensor? If I can figure out how it works maybe I can start there..Thanks for any help you can give me.
Click to expand...
Click to collapse
Backup first...then Factory reset
Should fix whatever file or resource that got screwed up. Install your apps 1by1 until you find what app caused your issue & delete it

tiguy99 said:
Backup first...then Factory reset
Should fix whatever file or resource that got screwed up. Install your apps 1by1 until you find what app caused your issue & delete it
Click to expand...
Click to collapse
Well I havent installed anything new recently but maybe I'll take the opportunity to try one of the new CM/ASOP roms...Thanks for the reply

I'm having the same issue with knock on not working. i've wiped a few times and have flashed diferent roms but it wont turn the phone back on. i'm also having this strange issue where i cant pull the notification bar down.
EDIT: I figured it out. did you install TWRP Recovery? i did and mine was messed up. i flashed back to stock and re-rooted and everything works again. I'm not sure if TWRP is the reason since im on a t-mobile G2 but reflashing to stock definitely worked. also i think you have to do a reset after flashing rom because the changes wont take effect unless you do

GHII said:
Well I havent installed anything new recently but maybe I'll take the opportunity to try one of the new CM/ASOP roms...Thanks for the reply
Click to expand...
Click to collapse
Wow that's a relief, I'm having the same pull down issue too.. Even scrolling here is a dead spot on the screen if I'm scrolling a page or list as I get in that area it "slows". I thought my digitizer was going bad. I found my knock on works but I have to do it extremely slow... Tap... Pause 1-2...tap.
Edit yes to twrp.
Sent from my VS980 4G using xda app-developers app

well i re-rooted and it doesnt work anymore. i deleted stuff so i need to see if its something that is being removed that causes it to not work

I just flashed the stock rom back..shows unrooted again, and it is still doing the same thing. Im still under my 30 days, Im going to return it, hope for the Nexus 5 on verizon by the weekend and if not I guess buy a new G2.

mine still says rooted so i'm kinda screwed right now

Same issue
Same thing with my T Mo G2. Using Nova launcher. Knock on worked flawlessly since new, about 2 months,use Nova gesture for knock off. Suddenly knock on stopped working. Too bad, because I like the feature, got used to using it. Did a restore and wipe using TWRP, kept root access, but still no knock on. Next I'll try going back to stock ROM, but I'd rather go an easier route. Has anyone successfully restored knock on?

Hi i have a dead spot somewhere app in the screen and when i pull down the notification bar it doesnt goind down.Also i tryed to draw with quick memo and i can see that it is a dead spot somewhere near the top of the screen
Does anyone has the probleme and have you fixed it

The only solution is returning the phone

ankurcshah said:
The only solution is returning the phone
Click to expand...
Click to collapse
No...first try this.
Open phone app and go to dialer
Dial 3845#*XXX# where XXX is your phone model i.e. 800/1/2/3.. You will come accross a menu.
Select settings
Select touchscreen firmware update...
Wait for couple of minutes...screen will become unresponsive...
when it responds reboot....
Go to settings gestures...ensure knock on is selected.
It should work then,
Let me know...Best of Luck....
---prs thx if helped

rastigo said:
No...first try this.
Open phone app and go to dialer
Dial 3845#*XXX# where XXX is your phone model i.e. 800/1/2/3.. You will come accross a menu.
Select settings
Select touchscreen firmware update...
Wait for couple of minutes...screen will become unresponsive...
when it responds reboot....
Go to settings gestures...ensure knock on is selected.
It should work then,
Let me know...Best of Luck....
---prs thx if helped
Click to expand...
Click to collapse
It is a ls 980 model so the code is 5689#*980# and i did that and after doing that also its the same. no reponse ! So tired of this

ankurcshah said:
The only solution is returning the phone
Click to expand...
Click to collapse
ankurcshah said:
It is a ls 980 model so the code is 5689#*980# and i did that and after doing that also its the same. no reponse ! So tired of this
Click to expand...
Click to collapse
I read the following posts on some other forum...so essentially its a hardware issue....try stock jb rom kdz, then factory reset and reboot. If this helps solve the problem you are lucky. If not, try getting your phone replaced with 802 model. That is practically most stable with a lot of devlopment and tons of ROMS stable and working.
I will still keep looking for a solution and let you know consulting a few senior xda devs I know... sorry man, it hurts to see a fellow indian in distress.....:crying:
Tons of lg users are experiencing this issue. Its a design flaw with a hardware component that easily breaks. Wonderful build quality -_-...right. So only option is replacing the phone. But to how soon, until the other one breaks. So its kinda like. Well. This blows. I suppose Ill install a custom kernel and enable screen wake features that way.
Sent from my LG-LS980 using xda app-developers app
That's odd, I have not seen much on this... if running stock
Quote:
Originally Posted by Burkettacb View Post
Okay. So after hours of tapping. Which might i add. My fingers hurt, I am now able to activate the screen. Pausing after each tap, using my finger print area to tap "not to be confused with finger tip". The screen will activate. Also note, the standard two taps works sometimes, but with four presses, i seem to get the best results. Give it a try people. I have a theory the hardware has not failed. But yet, the activation area pixel size value changed. Either due to a conflicting app install. A intermittent system glitch etc
Sent from my LG-LS980 using xda app-developers app
Or againg, a ROM you may be using.
More detail would be helpful

ankurcshah said:
The only solution is returning the phone
Click to expand...
Click to collapse
Good luck with that if the phone is a D800. I took my G2 to the local AT&T store just a couple of hours ago with the same "no knock on" bug. But the sales person (who had bad breath) told me that because there was another way to get the phone to function (the back button), they won't even look at it. The fact that the knock off/on feature was a MAJOR selling point when the phone was released is apparently irrelevant.

He has a ls980 so it might not be the same for him. He can ask for a replacement
Sent from my LG-D802 using XDA Premium 4 mobile app

This happened to me this week as well, unfortunately in Canada none of the carriers will replace my device for me, LG says its user damage and are gonna charge me 125 dollars to fix it. I'm gonna see what the local repair shop says and hopefully theyll just fix it for me. It seems like this is an increasingly common issue, it's a shame that LG don't recognize that we didn't damage our phones, they sold us defective units. I'm very unhappy with LG's customer service, we should raise awareness of this and hopefully LG will come up with a solution for us

Andrew_han said:
This happened to me this week as well, unfortunately in Canada none of the carriers will replace my device for me, LG says its user damage and are gonna charge me 125 dollars to fix it. I'm gonna see what the local repair shop says and hopefully theyll just fix it for me. It seems like this is an increasingly common issue, it's a shame that LG don't recognize that we didn't damage our phones, they sold us defective units. I'm very unhappy with LG's customer service, we should raise awareness of this and hopefully LG will come up with a solution for us
Click to expand...
Click to collapse
Did you try the "Hidden Menu" "Touch firmware update" option? I had this issue and it got fixed with it.
try 3845#*modelnumber# eg: 3845#*800# change model number 800 with your phones model number, then tap on "Settings" and scroll down to "Update Touch Firmware"
I have a few more suggestions to make it work, let me know how it goes.

[Q] Is the screen on my phone going to die?

this started a few weeks ago and it dose not bother me too much, but im worried that it will stop working.
It only happens at the lowest brightness and when turning off the screen.
i have a video you guys can check out.
https://www.youtube.com/watch?v=9UFTQDmr-aI&feature=youtu.be
let me know what you think

Try this:
Settings > Developer Options (Click more then 7 times on "Build number" in "About phone" to open these options) > Check the option "Disable hardware overlays".
After doing this, try to set lowest brightness.
I hope it will help you.

Could possibly be a hardware issue. Did it come into any physical contact?
Sent from my Nexus 4 using XDA Free mobile app

i haven't dropped it recently so im not sure about physical damage.
my only thought is that i often you blue wallpapers and as far as to my knowledge blue sub-pixels ware out the fastest on AMOLED displays.
but other than that ive got nothing, really hoping it dose not break as i can afford to repair it

I want to blame the problem on the rom, since only on low brightness did the glitch happens, have you tried backing up your phone and flashing another rom temporarily?

LancerEvoDrifter said:
I want to blame the problem on the rom, since only on low brightness did the glitch happens, have you tried backing up your phone and flashing another rom temporarily?
Click to expand...
Click to collapse
This is the first step I wuold take too...

Display driver issue? fixes?

My phone seems to have developed a display driver issue where part of the screen ghosts images, turns 50 shades of gray, etc. Apparently this is a common problem at one time one if one searches "fix moto x pure display driver" on google but cant find a fix for it.
Does anyone know how to fix this? Did motorola address this issue with a fix? Perhaps reflash the driver? Ive already tried wiping the phone and flashing to Nougat ([7.1.2] AICP for clark). Neither made a difference. It shows in twrp as well btw.
running out of ideas here. Hate to have to retire the old girl.
any ideas on a replacement for verizon networks...i need an sd card slot for additional storage and of course the phone needs to be rootable. Maybe a moto G?

What makes you think this is a driver issue? If you do a screen shot when this is occuring does it look normal or messed up? If it is a software issue, the screen shot will look messed up, if it looks normal then the hardware is at fault. That would give you about a 80% accurate answer.
There are no "known issues" with the display drivers in the Moto X S/P, so if it's software, best would be to reflash stock via fastboot and retest. If the issue recurs it is likely hardware.

acejavelin said:
What makes you think this is a driver issue? If you do a screen shot when this is occuring does it look normal or messed up? If it is a software issue, the screen shot will look messed up, if it looks normal then the hardware is at fault. That would give you about a 80% accurate answer.
There are no "known issues" with the display drivers in the Moto X S/P, so if it's software, best would be to reflash stock via fastboot and retest. If the issue recurs it is likely hardware.
Click to expand...
Click to collapse
I thought it might be a driver issue by searching for "moto x pure display driver". My phone looks exactly like the one pictured in the first link in the search. Android authority is a pretty decent site and after reading through the comments section it does seem common enough.
Im going to try to reflash via fastboot as you suggested but im afraid i think youre right as it doesnt show on a screenshot. Its worth a try i suppose. Just dont have the $ for a phone right now.
thanks for the reply btw.

steveindajeep said:
I thought it might be a driver issue by searching for "moto x pure display driver". My phone looks exactly like the one pictured in the first link in the search. Android authority is a pretty decent site and after reading through the comments section it does seem common enough.
Im going to try to reflash via fastboot as you suggested but im afraid i think youre right as it doesnt show on a screenshot. Its worth a try i suppose. Just dont have the $ for a phone right now.
thanks for the reply btw.
Click to expand...
Click to collapse
I haven't heard of any display issues in this regard since the X's initial release, and that was fixed pretty quickly with an OTA. None sense then... The "display driver" is built into the kernel, and if this was an issue I'm sure we would have heard more about it.
Sorry to hear, but this sure sounds like a hardware problem.

Okay so my issue was similar just that instead of the bottom half, it was happening for the full screen and it seems to have fixed itself after having the screen on full brightness overnight. It was a mistake actually. It all started when I was replacing my old battery cus it got so weak. I had no heat gun or anything or that sort around so I figured I could heat the phone up internally. Started running clash royale as it got the phone hotter whenever I played and changed the sleep period to 30 minutes because those are the things that make my phone heat up. So I did that. Replaced the battery yada yada, it works perfectly now. So I forgot to set the sleep period back and went to bed with the screen on. Somehow it just continued to stay on all the way till morning (or I believe so). Woke up to the phone hot, screen brightness on full. It was under my pillow too so the heat just kept building up. Needles to say, when I realised I closed the apps running, turned the brightness all the way down and locked the screen. I put it aside to cool off because I had just gotten up, wasn't in the mood. But seeing as I can't keep my hands always from my phone I picked it up like 3 minutes later. I'm writing this an hour after and the brightness is on the lowest setting. No ghosting, no lines being drawn up anywhere, no lagging, nothing. It's currently working like brand new. I should mention that the phone was plugged in the whole time. And mobile network was on. WiFi was off.
I'll keep monitoring the issue and I'll post and changes if any. Hopefully there won't be any.

_arxn said:
Okay so my issue was similar just that instead of the bottom half, it was happening for the full screen and it seems to have fixed itself after having the screen on full brightness overnight. It was a mistake actually. It all started when I was replacing my old battery cus it got so weak. I had no heat gun or anything or that sort around so I figured I could heat the phone up internally. Started running clash royale as it got the phone hotter whenever I played and changed the sleep period to 30 minutes because those are the things that make my phone heat up. So I did that. Replaced the battery yada yada, it works perfectly now. So I forgot to set the sleep period back and went to bed with the screen on. Somehow it just continued to stay on all the way till morning (or I believe so). Woke up to the phone hot, screen brightness on full. It was under my pillow too so the heat just kept building up. Needles to say, when I realised I closed the apps running, turned the brightness all the way down and locked the screen. I put it aside to cool off because I had just gotten up, wasn't in the mood. But seeing as I can't keep my hands always from my phone I picked it up like 3 minutes later. I'm writing this an hour after and the brightness is on the lowest setting. No ghosting, no lines being drawn up anywhere, no lagging, nothing. It's currently working like brand new. I should mention that the phone was plugged in the whole time. And mobile network was on. WiFi was off.
I'll keep monitoring the issue and I'll post and changes if any. Hopefully there won't be any.
Click to expand...
Click to collapse
Later on the same day: So I fell asleep for about 4 hours with brightness on low. (damn I sleep a lot) woke up and the issue returned. But I had the brightness on full for a while and it seems to have resolved again when I put it back to low brightness.
That's all so far. Still monitoring

I'm glad someone else noticed that when you slide the brightness bar it effects the way this display issue behaves. I was starting to think I was alone on this. Now this is just my experience on my phone of course. It seems to be around 2/3 way to full bright that it starts to flash the white lines on and off and then 3/4 + it is pretty much acts as it should, they go away! So I took a screenshot as acejavelin suggested and the screenshot was clear. So this would explain why updates don't seem to change anything since it does seem to be a certain batch with bad hardware. Can this hardware be solder changed? Guess I will keep an eye out for sale of xpure with busted digitizer/good lcd to test and possible mb swap.

Yes 1575 definitely has a display driver issue, i've noticed this too. I don't think there is a way to fix this, unless it would be fixed in Nougat.

But how sure are you that it's a driver issue and not hardware? That's why I'm waiting for nougat. If it doesn't fix the issue then I'm just going to have to retire the phone.

Sorry bro
If you're encountering a display problem in aftermarket roms and even on the bootloader and recovery menus, then it's most definitely not a "display driver" issue. As @acejavelin already pointed out, it's not a known software problem unless you're running the shipped Lollipop software release.

Mine has the same issues now and then but a restart fixes it always.

Bill720 said:
If you're encountering a display problem in aftermarket roms and even on the bootloader and recovery menus, then it's most definitely not a "display driver" issue. As @acejavelin already pointed out, it's not a known software problem unless you're running the shipped Lollipop software release.
Click to expand...
Click to collapse
that's the point, problems are only in the stock rom. I've tried many custom roms and none of them have this issue, but unfortunately they have many other issues so i have to use the stock version.

But the Op!
onupirat said:
that's the point, problems are only in the stock rom. I've tried many custom roms and none of them have this issue, but unfortunately they have many other issues so i have to use the stock version.
Click to expand...
Click to collapse
steveindajeep said:
I've already tried wiping the phone and flashing to Nougat ([7.1.2] AICP for clark). Neither made a difference. It shows in twrp as well btw.
Click to expand...
Click to collapse
Oh. I just read this and assumed that we were all talking about the same thing. In your case, I'd perform some experimentation to make absolute certain that your findings aren't just coincidence.

Question re: hardware vs software
acejavelin said:
What makes you think this is a driver issue? If you do a screen shot when this is occuring does it look normal or messed up? If it is a software issue, the screen shot will look messed up, if it looks normal then the hardware is at fault. That would give you about a 80% accurate answer.
There are no "known issues" with the display drivers in the Moto X S/P, so if it's software, best would be to reflash stock via fastboot and retest. If the issue recurs it is likely hardware.
Click to expand...
Click to collapse
Hi ~ just read your msg, and tried your "screenshot test." The grayish area on my screen (which over time, comes & goes - haven't detected a pattern as to why/when) DOES show up on the screenshot.
If I understand correctly, that would tend to indicate that I am experiencing a software issue? (Not hardware)
I did do a Factory Data Reset, and am experiencing the same issue. I had not added any apps for an extended period of time, prior to this gray-area occuring. I did, however, drop the phone. I don't recall for certain, but I don't think the problem occurred immediately, rather, it started very shortly thereafter (1 -3 days).
And I am waiting for delivery of a battery, since that's shot (runs down very quickly, & shuts down with anywhere from 30% - 60%+ battery level).
Any suggestions for resolving this? I hope this post makes sense... And thank you for any ideas or assistance you can offer!

Hello everybody. I have the same problem.
And who ever changed the display? Do you want to understand this is the problem of the display, motherboard or drivers?

I think it's a software problem, a hardware will not stop glitches when you flash a different software until and unless you fix it. In my experience, after my phone break because of downgrade to marshmallow stock firmware, and with an unlock bootloader i update my phone using OTA update, suddenly it stop working. blank screen and i tried try to recovery it with xt1575 IMG file to boot it again, mine it was xt1572(India) then I start facing a lot of problem, glitches, can go back to marshmallow stock firmware so and so... Now I'm trying to find a solution !!!! Custom ROM, CM13 work better and no glitches till now... I will Report soon

Moto x style/pure display problem
steveindajeep said:
My phone seems to have developed a display driver issue where part of the screen ghosts images, turns 50 shades of gray, etc. Apparently this is a common problem at one time one if one searches "fix moto x pure display driver" on google but cant find a fix for it.
Does anyone know how to fix this? Did motorola address this issue with a fix? Perhaps reflash the driver? Ive already tried wiping the phone and flashing to Nougat ([7.1.2] AICP for clark). Neither made a difference. It shows in twrp as well btw.
running out of ideas here. Hate to have to retire the old girl.
any ideas on a replacement for verizon networks...i need an sd card slot for additional storage and of course the phone needs to be rootable. Maybe a moto G?
Click to expand...
Click to collapse
I think maybe due to brightness control problem, could be the software or hardware problem