Hello xda-developers forum,
I realize this has been asked before, and I've read through many threads here and elsewhere, but I'm not getting a definitive solution that works for this particular situation.
Here are the details:
Phone Model/Make: Google Nexus 4
Carrier: Wind Mobile (Canada)
Screen is cracked/broken, completely black.
USB debugging is not enabled.
Completely stock ROM, have not made any customizations to the phone.
I have adb set up on my laptop, but don't know how to proceed in terms of loading into bootloader (?) and flashing, pulling data, etc.
Mostly only need to retrieve photos and videos. Already synced with Google for contacts (but not photos, unfortunately).
If you need more information, please let me know.
Is there any way I could retrieve the photos or are the precious memories lost forever?
Thanks in advance!
I dont know what cause you that problem.
but i suggest you to install driver on the computer and with tool box install stock rom in your phone.
ScoolAir said:
I dont know what cause you that problem.
but i suggest you to install driver on the computer and with tool box install stock rom in your phone.
Click to expand...
Click to collapse
Installing stock ROM would wipe his device, if he were able to, which he obviously can't.
Tdotx said:
Quote so you'll receive email notification.
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A new screen should work, as long as that's the only thing that's damaged. It's up to you whether it's worth the $45 for a new screen assembly or $60 for the entire front unit (less frustration and possibility of screwing up than just the screen assembly) to save the photos on your phone. Those are USD amounts - I don't know how that translates into Canadian or if shipping will be extra. Swapping screen assemblies on the Nexus 4 is actually fairly easy - especially if you buy the assembly already installed with the bezel. I've done it myself probably 20+ times trying to get mine to work (I eventually did). There's plenty of teardown guides and videos on youtube on how to do it. Get yourself a new battery while you're at it, for $20. Maybe you've already replaced your phone, but either way you can get practically a new phone for $45-80 depending on what you want to replace, or a cheap back-up (always good to have) for whatever you've replaced it with. Plus all your precious memories back.
You cannot unlock the bootloader without losing everything so your best option to restore important data is to replace the screen. The battery is glued pretty hard to a breakable piece so watch one of the YouTube videos and decide what all you want to replace. Ifixit had a good video that I used when I had to replace the logic board in mine.
Related
Hello, I will start by saying despite my aged condition i have only recently (in the last week) been seduced to the ownership of any sort of mobile phone. I have one that works fine. But in my investigations a friend offered and gave me a XDA exec (O2) mainly to stop me moaning about the silly way text messages are entered with out a Qwerty keyboard. Unfortunately the phone seem to be dead. Or at least in a coma (as it has some life signs).
The symptoms are, White screen, not much else, odd times my eight year old got the keyboard lights on and thats about it, plain white screen. I have investigated the net for answers and tried. Reset (power, back light and reset), taking out battery and replacing, taking out the battery over night, i investigated 02's web site which i found of very little help, the user manual there etc presupposes some sort of information on the screen ! I seized on the idea that a Rom Upgrade might help but all links to that i have found are dead.
I installed Activcync to my PC and the phone syncs up allowing me to see that there is indeed things on it the windows files etc. Which gave me hope that it isn't totally dead.
So any suggestions? can i do anything with this impressive looking paperweight?
Hi,
From your description I would say you have a hardware fault regarding your screen.
Either the cable is broken, not correctly connected or the LCD itself has a defect.
What let's me conclude that is:
- you say you will get a white screen: this means the backlight is working
- you say ActiveSync will recognize the phone and you can browse its contents: this means that the device is working (except for the screen) and that it is not like stuck in the bootloader, or so
- you say your daughter managed to get the keyboard lights on: this means they are working... this, by the way, only happens when the device is in the dark and thats probably why you did not manage to do it yourself
From now, your options are:
- sell the device as broken and get up to 100 Euro on eBay for it
- buy a working Universal at eBay, at prices starting at 140 Euro (better condition will cost more)
or
- get the PDF that explains how to disassemble the device
- check if all cables are properly connected
- check if there is something you can (and know howto) repair
and eventualy
- buy a new display, which will cost 100 Euro or more
So to tell the truth, the easiest option is to actually sell the phone as broken and get a second hand one, which is not broken...
Or get a second hand one (not broken) and keep yours for spare parts.
Cheers,
vma
ah thank you for the step by step reasoning there, i have to agree...
I don't want to sell it, it was given to me and if i cant get it going i'd rather pass it on in the same way.
I will look for the pdf and see if i can confidently have a look inside... many thanks.
A small investigation inside reveals no obviously loose cabled etc.. Oh well!
again many thanks.
I've passed it on to someone who is more electronically knowledgeable than me, i hope he can get it going and use it...
My phone seems to be working fine, but it is hard to tell since the screen usually won't turn on. I say usually because once or twice a day I can wake the phone up and the screen will work, but as soon as the screen turns off again it usually won't come back on.
I am wondering if I wipe the phone back to stock if that might make it work like normal again, but my question to you is, Can I restore the phone to its original state without using the screen? Every time I try to boot to recovery or bootloader the screen stops working and I am stuck. Can I use ADB to do everything? If so, I need to know the commands to type in.
Is your ribbon cable loose?
Sent from my SGH-T989 using xda premium
It doesn't appear to be. Is there a good way to check?
Same problem I had. Sent it back to HTC and they fixed it free
Sent from my HTC Vision using XDA
Will they fix a phone that is rooted with CM7 on it?
loomism2 said:
Will they fix a phone that is rooted with CM7 on it?
Click to expand...
Click to collapse
I followed a PDF a member called strawmetal made, didn't need the screen, returned it to stock and sent it in
Sent from my HTC Vision using XDA
My phone also has a problem that sometimes appears.
Sometimes, the screen won't turn on at all. I would use the phone normally and lock the screen. Then, all of the sudden, when I pick it up again it wouldn't turn on at all, it's like it shut down.. After pressing the POWER button, it reboots and then works.
I am still thinking this is a software glitch rather than a hardware problem. The screen came on the first try this morning and I went into Our Groceries to add something. When I backed out of it the screen turned off, and hasn't come on since. Also, last night it was also working and I went into settings to lower the screen brightness. No matter what I set it to it stayed the same, and the Auto setting was unchecked. I think I need to just reflash the rom but I don't know how to do that without the screen being on.
Some phones have problems handling low voltages in sleep mode if you have underclocked it. On one of my g2's i had to 384mhz or something like that for the screen to turn on.
I think it was the underclocking, not shure. But something with the screen voltage
sent from phone
If all else fails, flash it to a stock rom. Try to make sure all the overclocking features are turned off. Try finding a rom that's just a clean and rooted stock rom. Do that first, then if that doesn't work then flash to stock.
Remember overclocking isn't for every chip on every phone. Not all chips are made equal, and some can be amazing at overclocking or under volting and some not at all.
That is what I am wanting to do, but how do I do that without being able to see the screen? Every time I boot into recovery, or even bootloader, I have no screen to see what I am doing.
loomism2 said:
That is what I am wanting to do, but how do I do that without being able to see the screen? Every time I boot into recovery, or even bootloader, I have no screen to see what I am doing.
Click to expand...
Click to collapse
If you can't see the screen even in recovery then it must be hardware. You might have damaged the flex cable to the LCD+digitizer. You can try to flash it to stock with HTC's tools. I remember doing it to my phone without needing to touch it at all. So long as the phone is on and charged, you should be able to do it. Just do a quick search on the forums, but make sure not to flash a rom that you can't root.
You can get it on Ebay for $26. They sell them with tools for a bit more if you don't have the tools.
http://www.ebay.com/itm/HTC-Desire-...019?pt=LH_DefaultDomain_0&hash=item1e67ead4c3
Here's the flex cable with tools.
http://www.ebay.com/itm/USA-Main-Fl...758?pt=LH_DefaultDomain_0&hash=item2c65ba56ce
Wow. So the cable is actually user replaceable? I guess I need a YouTube video or something to show how it's done. Of course, my screen works SOME of the time, so I don't know if I have the guts to perform this type of surgery without a viable backup plan if something goes wrong. This looks like something I would try after I have a suitable replacement phone already. Still, I find it impressive that this part is so easy to find! Thanks for the links!
If you decide to replace the ribbon, go ahead and replace the hinge spring as well, worked wonders for my G2.
i replaced the screen ribbon and the spring at the same time.
it wasn't too hard. takes about 15 - 20 minutes to do it the first time.
you can buy the entire ribbon assembly for pretty cheap. just be VERY careful with the USB/SD card ribbons on the side of the main board. one is a clip, the other is a pull tab. if u dont know which one is which- the phone will not have SD card capability when you break them :-(
loomism2 said:
Wow. So the cable is actually user replaceable? I guess I need a YouTube video or something to show how it's done. Of course, my screen works SOME of the time, so I don't know if I have the guts to perform this type of surgery without a viable backup plan if something goes wrong. This looks like something I would try after I have a suitable replacement phone already. Still, I find it impressive that this part is so easy to find! Thanks for the links!
Click to expand...
Click to collapse
This is the dirty secret of smart phones, in that nearly everything is replaceable, and usually for cheap.
Damaged the phone physically = housing = $60
damaged screen = lcd + digitizer = $50
Even the speakers are like $3, and I know cause I had to replace mine. The only thing that'll make you want to throw the phone away is if the main board or logic board is damaged. Even then you could probably find a broken phone that at least has a working board for cheap. I actually bought a $15 broken G2 that I plan to repair and give it to my sister as a gift. I have enough spare parts to make it work.
As for changing it, there's plenty of guides on how to replace the digitizer on YouTube. You have to replace the cable to get to the lcd+digitizer, so just follow the video up to that point.
http://www.youtube.com/watch?v=u-dR8CHEGjY
I have an issue with my screen. It is blank or grey or white lines. The phone works, just cant see the screen.
Anyone know why? Does anyone have a link to disasemble the G2?
Sent from my Transformer TF101 using xda app-developers app
hipertec said:
I have an issue with my screen. It is blank or grey or white lines. The phone works, just cant see the screen.
Anyone know why? Does anyone have a link to disasemble the G2?
Sent from my Transformer TF101 using xda app-developers app
Click to expand...
Click to collapse
here is the like to disasemble the G2
http://www.youtube.com/watch?v=u-dR8CHEGjY {thanks to @Dukenukemx }
I just wanted to say Thank You to everyone who helped me on this. I bought the ribbon, watched the YouTube video, and now I have a working phone again! $25 sure beats $350 for a new phone, and it was more fun , too.
Now my screen has trouble displaying colors with gradients. It looks like it isn't showing all the colors, so there is a weird muddy area between the dark and lighter portions, sort of like playing an old Sierra computer game from the 80's. Did it revert to only showing 65k colors instead of millions? Still, not a deal breaker in any way. The phone works and i couldn't be happier!
So my awesome Venue Pro with an already sketchy battery is giving me trouble.
It has only happened lately. I'll turn on the phone from standby in order to, well, use the phone. But 95% of the time, the screen will within a split second go black, showing nothing on it. Funny thing is, every key works and illuminates and you can even interact with the touchscreen as I noticed it made sounds previously when I just started moving my finger along the screen, same with powering it back on when it likes to actually show what's on the screen and it'll be on a totally different app or screen itself.
Because I bought it on eBay, Dell, very ignorantly, is refusing to even deal with me in regards to warranty despite the phone being manufactured this year, so I'm hooped for sending it in at all for repairs.
If the touchscreen technically "works", then what could be the problem?
Thanks for your help, guys.
You might want to google something like "dell ownership transfer." Seems to me there was a way to transfer the original warranty term to another person. If you can get in contact with your ebay seller, he may be able to help you out.
Short of replacement, I say the first thing you should try is opening it up and making sure all the cables are connected internally.
http://forum.xda-developers.com/showthread.php?t=1297315
The next step will either be re-flashing the original stock 7.0.7004 rom in hopes that it's a software problem (unlikely if you ask me,) or ordering another DVP off ebay and swapping parts until you have diagnosed the problem.
That's the issue- My eBay dealer didn't actually buy the phone himself. He took them as a donation for his not-for-profit business so the proof of ownership is pretty much MIA.
I'm starting to believe the backlight is failing or something close to that. Possibly due to the slider being used? Not any more often than someone else would use it, though. I looked at the disassembly guide and it's something nearly impossible with my lack of tools or understanding.
I'm pretty much hooped then?
Wow, shady. I bet he took advantage of and offer like this and then just sold the phone for profit.
http://forums.techsoup.org/cs/commu...ected-with-donated-smartphones-from-dell.aspx
I can't think of any other ideas personally. Selling it off for parts seems to me like the best course. If you decide to do this, you should wipe your phone with a soft reset as you normally would when selling this phone (in settings > about > more > reset my phone.) If what you're experiencing is a software problem (which, again, I very much doubt) this might fix it. If not, your personal data is gone, and you're ready to sell it.
You may want to let the other forum members weigh in on this, but I don't think there's going to be an easy fix that doesn't involve disassembly.
I have attempted a reset + restore and whatnot, so most likely it would be a disassembly issue then.
The issue with me taking it apart would be that I'd probably do more damage that way lol.
I broke my LG G2 this morning. I had lost my cover and was going to get a new one but this happened. It is out of warranty and I ordered it on Amazon.de in 2013. The touchscreen won't work.
1. How do I find the serial number without the box and without using the phone? I don't know where the serial number is (I threw away the box and it's not on the back).
2. How do I back up what is on it without giving permission in the phone? I don't want to lose what's on the phone but I don't want to give the phone while private stuff is on it.
I'm trying to connect using LG PC Suite but it won't conne1ct, says "mobile device not found". I heard the connecting sound on my computer when I plugged it in. I think I need to give permission in the phone but I can't do that since the touchscreen isn't working now.
Broken Phone said:
I broke my LG G2 this morning. I had lost my cover and was going to get a new one but this happened. It is out of warranty and I ordered it on Amazon.de in 2013. The touchscreen won't work.
1. How do I find the serial number without the box and without using the phone? I don't know where the serial number is (I threw away the box and it's not on the back).
2. How do I back up what is on it without giving permission in the phone? I don't want to lose what's on the phone but I don't want to give the phone while private stuff is on it.
I'm trying to connect using LG PC Suite but it won't conne1ct, says "mobile device not found". I heard the connecting sound on my computer when I plugged it in. I think I need to give permission in the phone but I can't do that since the touchscreen isn't working now.
Click to expand...
Click to collapse
Get yourself an otg cable and a usb mouse.
Saved my life many times before I fixed my screen.
Order the LCD frame assembly from Amazon seller 8090team (just fixed mine this week) and fix it yourself.
There are plenty of guides online and YouTube.
Take your time prepare everything you need tools etc. and go slow.
You'll be fine
tiguy99 said:
Get yourself an otg cable and a usb mouse.
Saved my life many times before I fixed my screen.
Order the LCD frame assembly from Amazon seller 8090team (just fixed mine this week) and fix it yourself.
There are plenty of guides online and YouTube.
Take your time prepare everything you need tools etc. and go slow.
You'll be fine
Click to expand...
Click to collapse
I ordered an OTG cable this morning, but I am trying to choose which LCD replacement to get, since your post made me decide to fix it myself.
I am from Ireland by the way and I usually use Amazon.co.uk. Which product are you talking about? I didn't find any from that seller for the D802 which is my model. I'm trying to find one with good reviews and none that say their touch screen doesn't work properly or things like that.
Have heard good things about these guys
http://www.etradesupply.com/lg/android-models/lg-g2-d802.html
Alright, long story short... I've been a user of a D-802 for the last 4 years. I was unlucky enough for the phone to be dropped from 2nd floor at work (don't ask how), the panel housing the screen is bent in right upper corner, which ultimately means this; I've fixed the screen two times, for it to be broken in less than half a month. Even more so, I ordered a new screen a week ago and it broke because of the bent frame 10 minutes after fitting the screen, as in, simply putting on the rear plastic cover, which broke the screen and the flex cable. Took it over to a repair store, they told me the phone has a broken cable on the screen and a new screen costs 90 EUR (not really worth considering how old the phone is.) and the motherboard was damp, too.
Now what I've got is a glorified brick. It turns on, the screen is black/non responsive to touch and it's stuck in file transfer or charging mode. Not really a problem, as I was able to retrieve all the photos from the phone through USB connection, however, what I'm really after are the phone contacts in there. We're talking about 3+ year old contacts that have a monumental value to me and I'd see gladly see them backed up.
Now, the reason I hadn't backed the phone is because it's rooted, obviously.
Out of ideas so far, will be eternally grateful to anyone with suggestions.
Lyricistlv said:
Out of ideas so far, will be eternally grateful to anyone with suggestions.
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Click to collapse
I think the easiest way is the same way you rescued your photos from internal storage. Search the system partition for database files like contacts.db or other *.db-files. One should contain your contacts.
Good luck! :good:
Thanks, but no luck on that behalf. Already tried that, also didn't find much luck with adb or other software, as it all requests USB debugging to be turned on.