VM notification will not go away! - Verizon Galaxy S 5 Q&A, Help & Troubleshooting

I am rooted and have SS installed.
Just last week, my VM symbol showed up. I use google voice and have been for a few years now. It was the stock VM symbol. So, I listened to my messages in stock (not GV) and deleted them. The symbol still stuck. I removed the battery and restated, still nothing. I even went into the phone app and force stopped the phone app. The icon went away on my status bar for a few hours, then it reappeared!
Its just frustrating.....normally I would just put a piece of black electrical tape over whatever was bothering me.....this...well, I can't.
I have searched several forums and there used to be a setting somewhere that would just clear the notifications.
I have not changed anything with my stock VM or GV settings in years.
Not sure why this is happening all of a sudden.
Thanks in advance

putney1477 said:
I am rooted and have SS installed.
Just last week, my VM symbol showed up. I use google voice and have been for a few years now. It was the stock VM symbol. So, I listened to my messages in stock (not GV) and deleted them. The symbol still stuck. I removed the battery and restated, still nothing. I even went into the phone app and force stopped the phone app. The icon went away on my status bar for a few hours, then it reappeared!
Its just frustrating.....normally I would just put a piece of black electrical tape over whatever was bothering me.....this...well, I can't.
I have searched several forums and there used to be a setting somewhere that would just clear the notifications.
I have not changed anything with my stock VM or GV settings in years.
Not sure why this is happening all of a sudden.
Thanks in advance
Click to expand...
Click to collapse
Did you wipe cache and data in the phone app?

jpcalhoun said:
Did you wipe cache and data in the phone app?
Click to expand...
Click to collapse
I tried that too. Strangely enough...I just re setup GV and it went away! Whew, it was making me nuts!!
Thanks for your help!

This happened to me on my Galaxy Nexus. Ended up having to call verizon to have them reset my voicemail. I also use google voice.

It's doing it again every time I power down my phone and turn it back on, the dang icon is back in my status bar. I force close the phone app and it goes away. Looks like I'm going to call Verizon. Thanks

putney1477 said:
It's doing it again every time I power down my phone and turn it back on, the dang icon is back in my status bar. I force close the phone app and it goes away. Looks like I'm going to call Verizon. Thanks
Click to expand...
Click to collapse
I'm having the same issue, it just happened to me today and I have google voice as well. I can't even get into my stock voicemail inbox. When I call the stock voicemail it goes to my google voice recording.
Have u found a fix? And why is this all of a sudden happening to us around the same time?

I wish I could say I have found a fix....... I just force close the phone app every time I reboot.

putney1477 said:
I wish I could say I have found a fix....... I just force close the phone app every time I reboot.
Click to expand...
Click to collapse
Yeah every time I reboot it reappears.

Strangely enough this exact thing happened to me yesterday. I resolved the problem by:
Change VM provider in phone settings back to Verizon VM.
Open voicemail app and (if available) sign up for the visual VM demo (or call the VM number, you should be able to get in now).
You should have one or more VM's in the stock system, make sure they are all marked as read, notification should go away.
Switch your BM provider back to Google Voice and now you should be good to go.
If you signed up for the Visual VM demo, you can cancel it now.
This has worked for me so far, rebooted multiple times and the notification has yet to return.

Mikeyfitz14 said:
Strangely enough this exact thing happened to me yesterday. I resolved the problem by:
Change VM provider in phone settings back to Verizon VM.
Open voicemail app and (if available) sign up for the visual VM demo (or call the VM number, you should be able to get in now).
You should have one or more VM's in the stock system, make sure they are all marked as read, notification should go away.
Switch your BM provider back to Google Voice and now you should be good to go.
If you signed up for the Visual VM demo, you can cancel it now.
This has worked for me so far, rebooted multiple times and the notification has yet to return.
Click to expand...
Click to collapse
Wow that actually worked, thank you so much. What is weird is that I did have a voicemail from yesterday that went to the stock app, not google voice which is strange. What caused it to do that?

Related

Ameo: T-Mobile Voicemail Icon

I suspect this only applies to Ameos on T-mobile.
Does anyone know how to clear the Voicemail sign from the top menu bar?
It appears when you have a voicemail (very useful, although a text would suffice) but doesn't disappear when you have listened to the message and deleted it.
Also, even if you use the soft keys to select voicemail and enter your voicemail, it doesn't clear it.
Ideas?
Mine clears after a few seconds of deleting messages and stopping the call.
Have you stuck the sim in another phone ? there might be an old call registered on the sim, I had this once, it drove me mad till I worked it out.
fards said:
Mine clears after a few seconds of deleting messages and stopping the call.
Have you stuck the sim in another phone ? there might be an old call registered on the sim, I had this once, it drove me mad till I worked it out.
Click to expand...
Click to collapse
No - it's a new sim which has only ever been used on this phone and only ever on T-mobile.
I wonder if SPB Phone is getting in the way....

Problem setting up Visual Voicemail on Tmobile with Mango

Ok, just got Mango loaded up on the DVP, great so far. I was in the process of setting up the Visual Voicemail to see how it works compared to Magikmail in which I love.
Well there is a problem when trying to setp it up. It states it cant setup my visual voicemail. It says I can call my voicemail and setup the visual voicemail that way. What option do I choose to get Visual Voicemail through my Tmobile voicemail?
Also has anyone else ran into this issue?
Call T-mobile up via 611 or http://my.t-mobile.com and add the visual voice mail feature. It is free
they cant set it up because the dell venue pro isnt in their system to activate the service.
Just tell them its a HTC HD7 and it will work...
i will try this
Visual Voicmail is still not working after adding this feature through the Tmobile website.
Anybody else having this issue?
Yeah, I'm having this issue also. I added it yesterday, so it might take a little while for T-Mobile's servers to register that I have enabled Visual Voicemail. Will update later when I try again later on today.
Usually, one would get a text saying the services are changed, so maybe wait for that also.
Probably takes a while to activate, set it up last night but would not activate on the phone but got a text today and the setting now sticks when enabled on the phone. Havent dont a real test though.
Edit: it works on my DVP.
I was using Magikmail in which I just disabled. Tried to setup visual voicemail once again and it still didnt work. I activated the Visual voicemail with Tmobile yesterday evening it should be all good to go. I have no progress in setting this up
i couldn't get it for my mom's DVP (family account) via the web site. But calling a rep quicky got it on her account and 15min later VM worked on her DVP.
Has anybody with issues with the Visual Voicemail been successful to get it up and running, mines still isnt working im going to give 611 a call again to see if they can work anything on their end.
Could it be that I forced the Mango update.
I set it up on the website a few days back after changing my plan. Got the update notice after plugging in the phone to Zune on Tuesday. VVM was there after updating.
So... not sure what the issue is. Perhaps a hard reset if nothing else. Or, now that you have it set up, revert back to NoDo and re-update.
Tried to enabled it after the Mango update. "Oops!"
Called 611. Tried a few times. "Oops!"
After 23 hours got text saying the change requested was effective. "Oops!"
4 hours after the text... "Oops!"
Reset phone via power button/shut down. "Oops!"
What do you mean by "hard reset"?
T-Mobile DVP...
^^^Same problems here man. called 611 and they are looking further into the issue and should be getting back with me. Never received a text stating anything. The VVM has been activated on T mobiles end but im continuing to get the Oops
Having this problem as well, called 611 on Tuesday after updating to mango, she enabled it for both lines, got the text on one phone, neither work as of Thursday. oops, oops and oops.
Do you have any voicemails? I have 2 saved. I could delete them - I was holding on to them mostly to test the VVM feature... (Of course, maybe whether you have any existing VMs may not affect it starting to work...)
Still havent heard anything back from T mobile
At the risk of stating of the obvious there are 3 things that I noticed that needed to be done to enable visual voice mail:
1) Enable the service on your account at the T-Mobile site. Make sure you select the option to apply the changes "today". You should also get a text on your phone right away saying that changes were made to your account.
2) Reboot the phone. Not sure if this was actually necessary but I couldn't get VVM to work before doing this.
3) Go to the phone icon then go to "call settings" under the sliding menu. Here is a slider to turn on VVM.
After these 3 things I was good to go.
I actually did receive a text stating my data plan have been changed. But those steps were taken and nothing has changed still get the oops
I called 611 several days ago. VVM shows up on the my.t-mobile.com web site as an active service. I rebooted the phone yesterday and just now. Still get "OOPS!" when I try to move the slider over.
What voicemail number shows for you? Mine is 1-805-637-7243.
...continued...
Just deleted saved voicemails and tried again. Still no dice.

CM10 - Sapir - Phantom Voicemail AGAIN...

Can anyone help here? I'm running a T-Mobile SGT7, and it runs great, with the Sapir version of CM10 from the development section.
The dreaded Phantom Voicemail has returned. The options to turn off Voicemail Notifications under PHONE do not exist in this version, and I can't seem to get any help getting rid of it. It is annoying as hell, because every time my phone comes out of airplane mode, I have to hear the notification sound go off (even though the voicemail notification sound is set to SILENT), and the icon just won't go away.
Steps I've taken.
1. Notified erezak, the guy making Sapir, multiple times.
2. Searched for any known fixes. Found none for CM10 at least, other than for Sprint devices. They seem device specific.
3. Looked for the setting under phone, which doesn't exist in CM10 for some reason, though it was there for CM9...
4. Froze the Mobile Data (voicemail, in Titanium Backup) app in Settings/Apps. Comes back the next time airplane mode is turned off.
5. Uninstalled the Mobile Data app (in Titanium Backup), and the Phone keeps crashing until I reboot. When I reboot, the notification is gone, but I also don't get any bars for phone. I need it for AGPS.
Keep in mind, I do NOT use the actual phone option here, as the device is installed in the dashboard of my car, but place calls with it using Tablet Talk to my phone.
Also, the SGSIII had this going on, and they added the fix for it some time ago. If you don't know what Phantom Voicemails are, it is getting a voicemail notification that cannot be cleared, at all. The phone on my tablet has never been used.
Suggestions?
Over a thousand views, several ROM updates, and the option to disable voicemail notifications still isn't here.
The fix for CM10 for other devices is there, can't we just pull that?
Perhaps this could help get this fixed for us?
http://forum.xda-developers.com/showthread.php?t=1465504
I'm having issues with the build system again.
However, the next build will contain the option to disable the notification.
My apologies for the time it took.
Missing voicemail icon
I am new to CM10 rom and I would just like to be able to put a voicemail icon on my home screen, latest version I flashed tonight did not have that anywhere that I could find....a little help please.
Thanks
S

Persistent voicemail notification

I know I saw someone mention this either on here or another forum, but I'll be damned if I can find the solution.
I'm on T-Mobile's 100 minute plan and disabled carrier voicemail long ago. After moving everything over to my Nexus 4 yesterday I've been getting a persistent new voicemail notification. Of course it can't find my mailbox when it calls voicemail; it doesn't exist.
I can't see any way of clearing this. Anyone else run into this?
Headcase_Fargone said:
I know I saw someone mention this either on here or another forum, but I'll be damned if I can find the solution.
I'm on T-Mobile's 100 minute plan and disabled carrier voicemail long ago. After moving everything over to my Nexus 4 yesterday I've been getting a persistent new voicemail notification. Of course it can't find my mailbox when it calls voicemail; it doesn't exist.
I can't see any way of clearing this. Anyone else run into this?
Click to expand...
Click to collapse
I had to call my T-Mo Voicemail leave a message, give it about 5 minutes. Hit the icon so it calls the voicemail then delete the one I made. Then switched to Google Voice lol. If you don't know your voicemail number, call your number from your phone. Assuming you didn't change any settings it should take you directly to T-Mo voicemail.
timskyline86 said:
I had to call my T-Mo Voicemail leave a message, give it about 5 minutes. Hit the icon so it calls the voicemail then delete the one I made. Then switched to Google Voice lol. If you don't know your voicemail number, call your number from your phone. Assuming you didn't change any settings it should take you directly to T-Mo voicemail.
Click to expand...
Click to collapse
Well that's the rub. I called T-Mobile long ago and had them turn off voicemail altogether. I use Google Voice exclusively.
Edit: I should mention that it did this on both the stock ROM and CM10.1, though on CM it didn't start until after I rebooted the first time.
I had the same problem and I also had this problem with my Galaxy Nexus. The solution I found on both phones was that as soon as I rooted and flashed a new ROM I immediately installed Google Voice after performing the initial setup (before doing anything else). On both phones this prevented that persistent notification from ever returning.
Many others had this problem on the Gnex as well and all agreed that this solution worked.
sn0warmy said:
I had the same problem and I also had this problem with my Galaxy Nexus. The solution I found on both phones was that as soon as I rooted and flashed a new ROM I immediately installed Google Voice after performing the initial setup (before doing anything else). On both phones this prevented that persistent notification from ever returning.
Many others had this problem on the Gnex as well and all agreed that this solution worked.
Click to expand...
Click to collapse
So once it's there I'm kind of out of luck? Do I have to do a factory wipe and reflash CM10 for a chance at getting rid of it?
Go to your google voice account on a computer and mark EVERY voicemail that is not marked as read, read.
Solves your problem.
darkamikaze said:
Go to your google voice account on a computer and mark EVERY voicemail that is not marked as read, read.
Solves your problem.
Click to expand...
Click to collapse
I haven't had any GV voicemails at all since powering on the Nexus 4 for the first time, either old ones or new.
I did change the voicemail setting to Google Voice in dialer settings then cleared data on the dialer app. That made it disappear... for now.
Headcase_Fargone said:
So once it's there I'm kind of out of luck? Do I have to do a factory wipe and reflash CM10 for a chance at getting rid of it?
Click to expand...
Click to collapse
I had exactly the same problem after swapping SIM card to my nexus. My voicemail was disabled. Every time I call it I was forced to press * key and enter 10 digit number. I had to call T-Mobile to solve notification icon problem. They set up my voicemail again and left a message. After that I called and listened it, so the problem is gone now. Hope this will help you
Sent from my Nexus 4 using xda app-developers app
Headcase_Fargone said:
So once it's there I'm kind of out of luck? Do I have to do a factory wipe and reflash CM10 for a chance at getting rid of it?
Click to expand...
Click to collapse
Wipe cache and dalvik cache then fix permissions. After rebooting I bet it will be gone.
OP, any luck getting this sorted? I got an N4 for Christmas and I'm seeing the same thing as you.
I'm on the $30 prepaid plan, and had previously disabled my T-Mobile voicemail. Once I got a new micro SIM and popped it in my new phone, I received the persistent voicemail indicator. I called T-Mobile on Monday and all I could get them to do was to "create a report" of my issue - even after I suggested that they re-enable my voicemail to let me leave and clear a message. I'll try calling today to see if I have better luck stumbling across the magical combination of words to get them to do what I want, but figured I'd check in and see what sort of success you may have had.
I have the same issue, I am on Fido (Canada). I have the persistent icon every-time my phone reboots... I do have a voice mail, and I have no messages on it. I even tried calling myself from another phone, leaving a message and using my N4 to delete it, but it still there and persistent. I don't recall having that issue on my previous phone... (Gnexus)
I've also noticed that if gapps aren't flashed, the icon isn't there...the moment I flash google apps...it appears..
Any solution would be highly appreciated...
I've ran into this a few times and it's not always google voice, sometimes it's your carrier voice mail, you can also try setting your phone back to carrier voicemail, calling and leaving a message and then deleting it. It's fixed an issue on my work phone a few times.
codesplice said:
OP, any luck getting this sorted? I got an N4 for Christmas and I'm seeing the same thing as you.
I'm on the $30 prepaid plan, and had previously disabled my T-Mobile voicemail. Once I got a new micro SIM and popped it in my new phone, I received the persistent voicemail indicator. I called T-Mobile on Monday and all I could get them to do was to "create a report" of my issue - even after I suggested that they re-enable my voicemail to let me leave and clear a message. I'll try calling today to see if I have better luck stumbling across the magical combination of words to get them to do what I want, but figured I'd check in and see what sort of success you may have had.
Click to expand...
Click to collapse
Quick follow-up: My second attempt with T-Mobile support was much more successful. Within about ten minutes I had gotten my voicemail turned back on, a test message cleared (along with the notification), and the voicemail service disabled again.
From some reading around the web, it seems that new SIM card activations with T-Mobile default the Message Waiting Indicator (MWI) to On, I guess in an attempt to get you to set up your voicemail service ASAP. They unfortunately didn't have the foresight to automatically disable that if the SIM is activated on an existing line with no voicemail service. Oh well, that was easy enough to fix
I'm topping this thread because it's the first one that popped up in my Google search on how to resolve my issue.
AT&T Galaxy S4
Google Voice voicemail
Just got my phone in and I didn't set up the voicemail properly I guess.
Got a notification of a new voicemail.
The message wouldn't go away.
When I dialed the number it told me to dial, that just went to my Google voicemail which said there were no new voicemails.
I tried a BUNCH of things. Here is what finally worked for me.
1) I went to https://www.google.com/voice
2) I disabled my Google Voice on my phone from that link.
3) Rebooted my phone.
4) Now when I called my voicemail, it went to my AT&T voicemail instead of Google.
5) From there, I was able to delete my voicemails.
6) Then I re-enabled Google Voicemail on my phone from the link above and now all is good again. No more notifications that don't go away.
This thread was a huge help in me troubleshooting the problem.
CZ Eddie said:
I'm topping this thread because it's the first one that popped up in my Google search on how to resolve my issue.
AT&T Galaxy S4
Google Voice voicemail
Just got my phone in and I didn't set up the voicemail properly I guess.
Got a notification of a new voicemail.
The message wouldn't go away.
When I dialed the number it told me to dial, that just went to my Google voicemail which said there were no new voicemails.
I tried a BUNCH of things. Here is what finally worked for me.
1) I went to https://www.google.com/voice
2) I disabled my Google Voice on my phone from that link.
3) Rebooted my phone.
4) Now when I called my voicemail, it went to my AT&T voicemail instead of Google.
5) From there, I was able to delete my voicemails.
6) Then I re-enabled Google Voicemail on my phone from the link above and now all is good again. No more notifications that don't go away.
This thread was a huge help in me troubleshooting the problem.
Click to expand...
Click to collapse
Hate to resurrect an old thread but go to your dialer and clear data/cache and the notification will go away.
ohiog said:
Hate to resurrect an old thread but go to your dialer and clear data/cache and the notification will go away.
Click to expand...
Click to collapse
Do you mean in Settings / Application Data?
I tried that and it did not clear the indicator.
I needed to call T-Mobile, have voicemail turned back on, clear the indicator, and then call back and have them disable my voicemail service again so my calls would be redirected to my GVoice mailbox.
You should cancel it at your mobile operator. I had the same problem
Sent from my Nexus 4 using Tapatalk 4

No voicemail, yet the voicemail icon appears?

Hello,
I am not sure where the issue is, but I decided to ask here prior to calling my provider.. (Fido).
I have visual voice mail plus (don't think that's the issue), and I got the Nexus 4 a few days ago and since then I noticed that the voicemail icon is always there even though I have no voice mails.
I found a workaround, which kind of tells me that the issue is not with fido but with the app.
If I clear data on the phone app, the voicemail icon disappears till I reboot the phone, then its back again...
I tried calling and leaving messages after clearing data, and it works nicely, the icon shows up, I delete vm, it disappears, on reboot..its back again...ugh.
Any ideas? thanks!

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