[Q](cm11) phone app freezes, screen becomes unresponsive - Nexus 4 Q&A, Help & Troubleshooting

Hi all,
Im at a loss here, I dont know how to move forward with this problem so im asking for help lol XD.
I just gave my nexus 4 to my gf ( just got my opo last week). The phone was running cyanogen mod 11 ( some nightly version between m6 and m7).
So when my phone came in the mail, I dropped her sim in my nexus 4 (witch was working perfectly) and after making a phone call with it, she tells me she thinks the phone app is broken or something...
So I have a look at it and this is what its doing now. When I call someone, as soon as you click call the screen goes black. To bring back the screen you need to click twice on the sleep/wake button on the side ( kinda like if you were closing the phone and re-opening it) just for the screen to show again but none of the buttons work. Well none of the phone app buttons work, I can still click back/home/previous app buttons or slide down the top menu just fine. just cant click any of the number keys, hang up, hit speaker phone or anything related to the phone app. So in order to hang up I have to click home and then use the drop down menu and click hang up under the phone notification.
Before droping her sim card in the phone I did a standard wipe/factory reset on the phone just to give her a clean platform. So since that was already done I've tried updating to a stable ( M9 in this case) release, problem is still there, so I tried to wipe dalvik, cache and done a data wipe/factory reset from the CWM recovery and flashed a fresh cm 11 M9 with gapps and I still have the problem.
Im at a loss at where to begin looking for a fix for this situation, I've looked on the xda and cm forums and ran plenty of google searches for this problem but im coming up empty ...
any help would be greatly appreciated,
regards
Chris
Edit: omg screen protector was interfering with the proximity sensor... Is this a common problem with nexus 4 or could this provblem still be related to my hardware/software ?
(I've never used a screen protector before).

R3druMz said:
Edit: omg screen protector was interfering with the proximity sensor... Is this a common problem with nexus 4 or could this provblem still be related to my hardware/software ?
(I've never used a screen protector before).
Click to expand...
Click to collapse
If the screen protector isn't applied carefully, it might interfere easily with the sensors. If you want to check, then download a sensor tester from the play store, and use it to see if the sensor is working without any protector over it.

abaaaabbbb63 said:
If the screen protector isn't applied carefully, it might interfere easily with the sensors. If you want to check, then download a sensor tester from the play store, and use it to see if the sensor is working without any protector over it.
Click to expand...
Click to collapse
haha thanks for your reply, I've been trying to solve this issue for a week, been looking on the cm nightly and stable forums and here on xda trough all the posts that sounded closely related to my problem and didn't find anything... as soon as I post a questions 3 minutes later I found the problem.
To test it, I simply peeled the screen protector off and held it there while I made a call and it worked perfectly !! Then I cut out the part that goes over the prox sensor and its perfect again ( looks like crap but works ). Still gonna download that sensor tester ( curiosity XD).
P.S: totally unrelated to this post, I've been reading some of your "how to" posts here on xda, just wanted to say thanks for all the info you have put out there XD.

R3druMz said:
P.S: totally unrelated to this post, I've been reading some of your "how to" posts here on xda, just wanted to say thanks for all the info you have put out there XD.
Click to expand...
Click to collapse
Hehe No problem

This happened with my co-worker's Nexus 4 (which is now my Nexus 4). She had been complaining about this for like a month, until I actually saw her screen, and that the corner of her screen protector had flapped loose and had a bunch of crud built up underneath it. It was a forehead smacker for me when I realized how obvious the cause/solution was. Not so obvious when I took possession and replaced the screen and had the same problem.

Related

Major touch screen problem with touch hd!!

touchscreen was working today morning, took battery out for 2 hours, turned it back on and it was working abit weird, and now i cant press any touchscreen buttons atall!
So no softkeys (pick call, home etc.) and nothining on the big screen! I can turn on the phone, press the power button and volume buttons, see my home screen get calls etc.. hard reset twice, took battery out, nothing does it .. gonna try flash it but dont think itll do it ... and ideas?
Im in uk aswell if that makes a diff
Dear All,
I have similar problem. Usuallí I use on my HD NRG ROM. About 3 weeks ago I updated to the latest NRG WM 6.5 23xxx ROM with Sense 2.5 Maxmanila version, and since this upgrade the touch screen position moving randomized up or down from 2 mm to 30mm!!! After this ROM I tryed updating each newer version, but not changed nothing. I need realign the screen about 10 times / day!!! The phone I never dropped or cracked.
Can help me somebody what happened with my HD?
I had this happen to me yesterday. I was surfing on my phone as per the norm. Put my phone down. Got a txt, picked it up and it wouldnt allow me to access it. I thought it must be a freeze as it has happened occasionally.
So I restarted.............and nothing. No response AT ALL from the touch screen.
I have noticed the oily spot problem on the most part of my screen, and thescreen doesnt have that little give it used to when using it (paranoia possibly)
So I can only assume something has given within the screen. Ive been searching all day on the internet for causes and fixes but nothing has come up.
The volume and power buttons work but I cant do anything at all with the phone as its obviously all touch based.
Is this a screen replacement job then or is the whole phone goosed?
Roheelshah if you turn your phone off do you have the massive oily screen thing?
Any help is most appreciated....
I had the same thing, a oily spot, but it was there for months, then i noticed another new spot (looked like a tiny tiny burn) and thats when it stopped working completely... ive ordered a new screen which should be comming in a few days, im hoping thats the issue
will let you know if it works ....
keep me updated if you find anything
thanks!
NECROSTONE said:
I had this happen to me yesterday. I was surfing on my phone as per the norm. Put my phone down. Got a txt, picked it up and it wouldnt allow me to access it. I thought it must be a freeze as it has happened occasionally.
So I restarted.............and nothing. No response AT ALL from the touch screen.
I have noticed the oily spot problem on the most part of my screen, and thescreen doesnt have that little give it used to when using it (paranoia possibly)
So I can only assume something has given within the screen. Ive been searching all day on the internet for causes and fixes but nothing has come up.
The volume and power buttons work but I cant do anything at all with the phone as its obviously all touch based.
Is this a screen replacement job then or is the whole phone goosed?
Roheelshah if you turn your phone off do you have the massive oily screen thing?
Any help is most appreciated....
Click to expand...
Click to collapse
download and install this _HTC Touch HD_TouchHD system.exe
BOLDESH said:
download and install this _HTC Touch HD_TouchHD system.exe
Click to expand...
Click to collapse
whats it do? and where from??
I just posted something like this a few days ago, pulled my phone out and screen wouldnt respond, had these marks all over my screen, "swirly marks" as i describe it, very well could be the oily marks you are talking about. you can move them around with your finger right?
anyway, i took my sim out, tryna find a spare phone, couple hours later the marks were gone and screen started working again, touch wood its been fine since.
no idea what happened, but try letting it air out or something
ok basically i received a new digitizer today (the actual touchscreen) ...
i dismantled the whole phone using the service manual and some video some guy made (VERY HELPFUL, if anyone wants it for any reason i can post a link), ok so i got rid of all the top bits, the circuit boards (or watever theyre called)
I got down to just the bezel, lcd and digitizer (dont know what a bezel is, the lcd is where the display actually is and digitizer is directly stuck ontop of that)
Apparently when replacing the screen, htc have made it so that you have to replace all three of those parts instead of individual ones, but you can buy them seperately so i thought i'd hero it.
i poked out the screen from the frame (some chewingum like stuff holding it in) then i started peeling off the digitizer (if you get one and want to try it you'll know where to peel) ... this was a mistake tho cause the lcd is unbelievebly sensitive so while peeling off it left scratches on the lcd, and me not knowing the lcd is sticky tried to wipe them and use a dust free cloth, which left alot of crap on the actual lcd!
i managed to get the digitizer off and ripped the cable that goes from digitizer to whatever reads our fingers on the screen, took it all off, placed the new one directly ontop and fed the wire exactly how it was for the first screen.
Put it all together again
Now I did mess up my screen badly, but in a good way! .. i now have full touchscreen working (smoother than ever) but my LCD display is near enough gone, so it looks like the screens really really dark, and i have to tilt it at certain angles to see the screen..
After all of this i now have a touch hd i can controll from my pc (using mymobiler) so i can recieve calls, send texts all from my pc when connected thru active sync, can even play teeter ... but not really the same!
I wouldnt recomend anyone to try what i did, although i think its worth the risk as I would have to replace the lcd anyways if i wanted a new screen in the first place... and who knows you might be able to peel the digitizer off clean (NEVER EVER EVER TOUCH LCD WITH ANYTHING!!!).
It all cost me around 10-15£ for the digitizer and screwdrivers and alot of hours dismantling phone compared to 50-100£ for a new lcd.
I am either going to get a new lcd now so i can actually see the screen, or get a new phone.
Sorry for the essay but hopefully this helps someone in any similar situation
if i do get a new lcd will post how it goes and if it sorts out everything
if anyone knows of any other reasons why my lcd would be so dim (brightness is 100%) accept for me getting carried away with it ... help would be appreciated
the_cool said:
I just posted something like this a few days ago, pulled my phone out and screen wouldnt respond, had these marks all over my screen, "swirly marks" as i describe it, very well could be the oily marks you are talking about. you can move them around with your finger right?
anyway, i took my sim out, tryna find a spare phone, couple hours later the marks were gone and screen started working again, touch wood its been fine since.
no idea what happened, but try letting it air out or something
Click to expand...
Click to collapse
Yeah swirly oil marks is how myne started ... i think i finished off the screen by trying to press hard on the mark to try and clear it .. . so be careful with it.. but think that overall the screen had seen better days (course only a few weeks after warrenty finishes) ... all conections inside were ok aswell
doczyus said:
Dear All,
I have similar problem. Usuallí I use on my HD NRG ROM. About 3 weeks ago I updated to the latest NRG WM 6.5 23xxx ROM with Sense 2.5 Maxmanila version, and since this upgrade the touch screen position moving randomized up or down from 2 mm to 30mm!!! After this ROM I tryed updating each newer version, but not changed nothing. I need realign the screen about 10 times / day!!! The phone I never dropped or cracked.
Can help me somebody what happened with my HD?
Click to expand...
Click to collapse
Same here. Touch screen not working. Phone never flashed, droped,...
Any solution?
unfortunately, a friend of mine changed the touchscreen without success. Phone was in perfect state, no drop, no flash. Just the touch not responding. I'm not sure that changing whole part lcd+digitizer solve the problem.
Hi all!
I've got similar problem with my touch HD. It's stock since I bought it. My touch sense was acting weird, like it wasn't properly calibrated. Like, when I press 7 on phone pad, the phone actually presses 1, and if I press 0, phone presses 5 and so on..
I've tried to align the screen, but it doesn't get aligned the first time. I have to repeat the process about 4 times before it gets aligned. That's good for about few minutes and the problem is back. Hard reset was also done, 2 times.
Could this be a fixed with a software update? Does this mean that digitizer will soon be dead?
Thank you for your help
Regards
igothtc2 said:
Hi all!
I've got similar problem with my touch HD. It's stock since I bought it. My touch sense was acting weird, like it wasn't properly calibrated. Like, when I press 7 on phone pad, the phone actually presses 1, and if I press 0, phone presses 5 and so on..
I've tried to align the screen, but it doesn't get aligned the first time. I have to repeat the process about 4 times before it gets aligned. That's good for about few minutes and the problem is back. Hard reset was also done, 2 times.
Could this be a fixed with a software update? Does this mean that digitizer will soon be dead?
Thank you for your help
Regards
Click to expand...
Click to collapse
use ScreenCal to fix it, hopefully it can help you
Hakim Rahman said:
use ScreenCal to fix it, hopefully it can help you
Click to expand...
Click to collapse
Hi!
I've successfuly installed the cab file on my phone's sd card, but the problem is still there. I don't know where the installed files are, do I have to run this application?
Thank you for your help!
Regards
igothtc2 said:
Hi!
I've successfuly installed the cab file on my phone's sd card, but the problem is still there. I don't know where the installed files are, do I have to run this application?
Thank you for your help!
Regards
Click to expand...
Click to collapse
have you hard reset the device after installing the cab file ?? if not do it and see if there are changes...
Hakim Rahman said:
have you hard reset the device after installing the cab file ?? if not do it and see if there are changes...
Click to expand...
Click to collapse
Just did the hard reset. When it asked me to align the screen, I just couldn't align the top left corner. I had to press it like 50 times before cross went to the lower corner. Otherwise, after the align it's good for about couple of seconds and then it's just pressing all over.
I thought I had just some software issues because the screen wasn't dead, it responded to my touch. So, I'll probably have to buy a new screen and digitizer, right? Or do you have any other ideas?
Thank you again for your help!
Regards
firstly screencal installs calibration settings not for blackstone so do not install it, no point. (btw it also increases device touch sensitivity)
secondly you guys should try and install the calibration settings for blackstone, basicly what the align screen does, not sure where to find them for download but i could post the registrys if someone wants to make a .cab from them. (atm i cba making the .cab but i am able to do it )
if the calibration settings do not work i think it is best to buy a new lcd package (or buy new device and give me old one for spares oj)
Rn
hi buddy ! What you mean GSensorCalibrator ??
i didnt mention anything about gsensor calibration dude.
tried and tested screencal the other week and it screwed my blackstone.
install these instead:
*screen calibration, sets the blackstone touch points: (aligning the screen)
if you install a cab with these registrys it should fix the alignment problem.
(if it doesnt then its hardware issue = lcd etc)
[HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\TOUCH]
"MaxCalError"=dword:8
"CalibrationData"="511,542 183,881 183,198 834,197 833,880"
*this one will maximise the touch sensitivity for those that want it:
[HKEY_LOCAL_MACHINE\Drivers\TouchPanel]
"PressureThreshold"=dword:0
Rn
Does anyone have a recommendation where you can buy a digitizer and lcd from?

[Q] Nook touch screen not responding

Hi,
On my rooted nook touch, sometimes the touch screen stop working.
It appends whatever software i'm using and randomly. Buttons works, page refresh works too and the nook doesn't lag, it's just a touch screen crash...
I tryed to unregister the nook and to update it from 1.0.0 to 1.0.1 then root it again but the problem still here.
Do you know a solution for this problem ? each time it's append I must hard reset the device (power + right bottom buttons)... is there a service to restart to enable touch screen again ?
Thanks
Hi, I'm new here ^^.
I bought the nook touch 2 months ago, and it worked perfectly until yesterday. I installed MSN Mercury from the market, I logged on my account, but when I clicked the menu button, the touch screen stopped working and I used adb reboot from my pc to restart it (I didn't know how to hard reset).
It scared me a lot, and I uninstalled that msn when I restarted the nook.
I request a solution for this too, and, do you know a simple MSN that works perfectly on our e-Ink nook?.
PD: Sorry for my bad english ^^u
Same as you.
Just screen is out of response.
Happened both 1.0.0 1.0.1.
Sent from my NOOK using Tapatalk
i'd seen a thread about this problem in the B & N forum, many users have this problem but there is still no patch to solve it...
Acidmaster said:
i'd seen a thread about this problem in the B & N forum, many users have this problem but there is still no patch to solve it...
Click to expand...
Click to collapse
Long thread about the subject.
From the thread and running into the issues myself, it seemed to be a sensor/dust issue as the only solution I found working is wiping the screen with a cloth or so. This is kind of sad since I already has a screen protector on it but I guess any bit of dust on the screen could cause the touch function to fail.
monkeygod said:
From the thread and running into the issues myself, it seemed to be a sensor/dust issue as the only solution I found working is wiping the screen with a cloth or so. This is kind of sad since I already has a screen protector on it but I guess any bit of dust on the screen could cause the touch function to fail.
Click to expand...
Click to collapse
I do not have much faith in the dust theory, you'd need some serious dust, like sand, on your screen for the sensor array to even notice it
Remember, it's not a touch sensitive screen like those on phones and pads, but a rather coarse infrared grid "above" your screen.
I've experienced this once myself, and then I simply put the NST away for the night and when I woke up in the morning it was working again which makes me suspect a lockup in the driver,
Had this happen to me. Here is the timeline
1. Girlfriend bought nook for birthday
2. Dropped said nook after 2 months or so
3. Bought refurb off ebay from B&N's ebay account
4. Screen would stop working randomly
5. Contacted support
6. They shipped me a refurb replacement
My second nook wasn't under the extended warranty or even a 30 day warranty. Its a manufacturing issue so they should replace it for free.
Ok, so I had this same problem, and took it to B&N, they said that they hadn't seen that before a gladly replaced it for me. To this day I'm still not sure what caused it, but I know it happened after leaving it in a pretty how car, but not sure if that's linked or not. My current one which I've had for about 5 months hasn't had any problems.
Old thread is Old but I'd gotten mine knocked out of my hands. Screen looks undamaged but the hardware buttons don't appear to do nything other than holding down the n switch to make the glowlight come up. Tried putting it to sleep, plugging it into a computer. Only thing that seems to indicate it isn't a total brick is the glow will come up. Other than that screen has a static of the last book I was reading in coolreader.
Bought the thing for an easter preasent to myself from walmart. Still have the box but it's rooted and til the drop had no problems whatsoever (well problems that weren't due to user error.) Saw a 'leave it overnight' suggestion and am going to ttry that.
Is there anything I can try or is this going to be one of those 'the outside looks fine but the slight bump wiggled something loose that you're going to need to tear the whole thing apart to fix.' things?
Edit: failing that could someone walk me through the button presses/times to press each button to un-root/restore backup using NookManager? I'd be doing that blind as the screen only shows an image from coolreader but I figure better to try taking it back to stock before returning even if nobody looks it over.
Hi All,
Solution for screen as simple as... get tissue, dump it with a bit of water (tap water will do) and clean your screen carefully. Solved Make sure that water gets into corners of screen. There is some kind of filter. It must have connection with top of the screen... some how water do the trick. I was designing custom cover/case for my nook when I discovered it. BTW your finger shod be a bit wet when you use your nook.
Hope it helps!
Thanks
Van
unresponsible touchscreen problem!
vanwaestel said:
Hi All,
Solution for screen as simple as... get tissue, dump it with a bit of water (tap water will do) and clean your screen carefully. Solved Make sure that water gets into corners of screen. There is some kind of filter. It must have connection with top of the screen... some how water do the trick. I was designing custom cover/case for my nook when I discovered it. BTW your finger shod be a bit wet when you use your nook.
Hope it helps!
Thanks
Van
Click to expand...
Click to collapse
Just saw a comment like this on youtube and tried it. It worked! I was so pissed off after so much reset, restart and stuff...! keep it clean! :good:
vanwaestel said:
Hi All,
Solution for screen as simple as... get tissue, dump it with a bit of water (tap water will do) and clean your screen carefully. Solved Make sure that water gets into corners of screen. There is some kind of filter. It must have connection with top of the screen... some how water do the trick. I was designing custom cover/case for my nook when I discovered it. BTW your finger shod be a bit wet when you use your nook.
Hope it helps!
Thanks
Van
Click to expand...
Click to collapse
The Nook doesn't have a capacitative or resistive touch screen, so having a wet finger is irrelevant. Instead, it uses an infra-red touch screen. Between the screen and the grey plastic bezel, you'll see a transparent lens protecting the IR emitters and receivers used to determine finger position. Reportedly, if that gets dirty, it fails to register finger positions.

LG gt540 touchscreen problem SOLVED

Hello all, I hope this post can help you with the same or similar problem I had.
My LG gt540 started having a problem 2 months ago, the touchscreen got offset by 2 centimetres(1 inch) verticaly down, this was very annoying specially texting and couldnt access the top panel. Ex: to unlock the phone I had to press 1 inch above the green button.
Sometimes(I dont know why) it went back to normal, but about a week since the problem started it just got permanent, I tried rebooting, taking the battery, etc, nothing worked... Even tried to go to the calibration option but the offset was to much so it said out of range...
Then I read something online about the heat caused touchscreen problems, so I was thinking... hardware dont really like heat, and I always carry my phone on my pocket, the body heat could be damaging the touchscreen, lets try cold, it could solve it, long shot but what do I have to lose?
Left my phone in the freezer for 10 minutes, turned on, and it worked! for 1 month now its back to normal!
Hope it helps you, but try first freezing it powerd off, may be safer.
i have got my phone 2,5 years and i havent got any insue with the touch screen
Hi
My phone started doing the exact same thing a week ago...
This is the only thing I haven't tried, lets see if it works for me....
Thanks
I've had screen calibration problems since i started flashing custom roms.
In my case the screen positions are slightly off at the right side of the screen. When I want to type an "p" i have to touch where the "o" is on a german keyboard.
I'm trying your solution right now.
mseebass said:
I've had screen calibration problems since i started flashing custom roms.
In my case the screen positions are slightly off at the right side of the screen. When I want to type an "p" i have to touch where the "o" is on a german keyboard.
I'm trying your solution right now.
Click to expand...
Click to collapse
I have problems for the outer 4 sides.
It's worth to try.
Didn't work for me, it was only fine for 5 minutes....
Also didn't work for me.
Besides, after puting it in the freezer the display protection foil now looks a bit strange.
mseebass said:
I've had screen calibration problems since i started flashing custom roms.
In my case the screen positions are slightly off at the right side of the screen. When I want to type an "p" i have to touch where the "o" is on a german keyboard.
I'm trying your solution right now.
Click to expand...
Click to collapse
I vave thar problem too, but I didn't find any solution...
Varrasco said:
Hi
My phone started doing the exact same thing a week ago...
This is the only thing I haven't tried, lets see if it works for me....
Thanks
Click to expand...
Click to collapse
hope you fixed it
Hi, sorry for waking this thread up.
I also have the same problem, press 'o' to get 'p'.
I want to ask you guys who already tried this method. Did it work?
It's tempting, but it might be better to know more info.
Thanks.

[Q] Need help with screen

Ok so basically I love the g2, but here is my problem, bare with me on this haha, BTW its completely stock n everything as its my 1st Android phone so didn't want to mess with it. So basically I broke my phone screen in January, bought new screen, followed a YouTube tutorial, replaced LCD+touchscreen, no issues super happy, had the odd issue where if I woke screen, would only be on for a second n then go back to sleep, but then upgraded to KitKat through computer software update, still nothing wrong, upgrade fixed the issue with the knock to wake, and then my worst day, smashed the screen again! On good Friday, ok I thought I'll just replace screen again, so I did, but when I put new screen on and tested it, all was well, until I made a phone call, the instant moment I press green call button, screen goes blank and won't come on no matter what, power button don't bring it back on or end the call, but I can hear the other person and they can hear me, had to turn phone completely n back on to be able to use it again, so I though hmmm dodgey screen, but just to be sure it wasn't the phone I put damaged screen back on, and the issue didn't appear, stayed lit up while in my hand, went off next to my ear, back on whole in hand, so I took it to local phone repair shop because I couldn't be bothered going through the hasstle getting refunds etc, they replaced screen, I went and tested it before paying them, guess what, same problem, so what exactly is going on? Has KitKat made the phone not work with a new screen other than the one I upgraded it with? I'm seriously confused and need some bodies help urgently my model is an unlocked lg g2 d802 16gb now I turned it on last week before I took it to be repaired, and it says I have software updates but I didn't bother installing them, is there a chance these could be related to my issue and possibly fix them? Its driving me nuts tbh
Chris
Hey Chris. It seems like your proximity sensor is messed up. I think the new screen you got yourself is worse quality or your damaged the proximity sensor when installing the screen.
Edit:
Please go into your phone app (where you call people) and type the following
3845#*802#
Then go into: HW Device Test and then ALC proximity test. Try testing your proximity sensor with your hand. It should change from far to near when your hand is about 2 inches from your phone. The proximity sensor is located next to the camera.
Sent from my LG-D802 using XDA Premium 4 mobile app
Ok thank you I will try that, I also thought a damaged sensor but when I put damaged screen back on after having the issue with my new screen it worked just fine, no blank screen when making a call, I retested it before I left it at phone repair shop, still was fine, then picked it up with a new screen and issue came back, I don't get why its been like this, I'm thinking bad quality screen and maybe try scratching the sensor area of the new screen to allow more light in? It may be to dark for it, what exactly do I do if it works fine when using that code, try another screen?
Chris
I doubt it will work when you use that method. It's just to make sure that it's the proximity sensor that's the problem and not some loose connection. And yes, a new screen would be your best bet.
Sent from my LG-D802 using XDA Premium 4 mobile app
Ok I won't try that method then lol, what if it doesn't work when I use that code, as I said I didn't have the issue with the damaged screen which I tested after having the issue with the replacement screen I'd purchased, so how do I know its not just the screen not allowing the sensor to see? Is there anyway I can reset the sensor to relearn maybe?
Chris
If you follow my steps, nothing bad will happen. It's just a way of troubleshooting the proximity sensor. I still think you should do it.
Sent from my LG-D802 using XDA Premium 4 mobile app
Ok I've spoken to phone repair shop and they agree it worth a try to see if its the screen or not, I'll let you know on Saturday after I've been and tested it
Chris
I just had this exact same issue.Turns out the inside of the screen was just dirty. I opened it up and took a q-tip to the inside of the screen and it worked perfectly after that. Also check the readings of the light sensor, as it is right next to the proximity sensor, if the screen is the problem it will likely have low readings as well.
Great I'm glad somebody else has encountered this issue, its been driving me nuts lol ok so I dial in the code that's been mentioned and what are the labels in the menu for the proximity and light sensors? I'm thinking its just a crap screen as the broken 1 worked fine after I put it back on after testing new screen, and I reckon the screen the repair shop has used is also ****e quality, but I just want to cancel it all out as I don't have the phone to hand to inspect as they still have it lol is there a picture somebody can post up to show what to not cover when replacing the screen and applying adhesive tape etc? Just so I can show them to make sure they have done it all properly.
Chris
Ok so just to update the problem, I went to the phone shop today, did the test, it was showing near all the time, but the light sensor reading was quite high, 166 or something, but I then tried squeezing the screen, index finger on back and thumb on front, gently squeezed it, and proximity sensor started showing far, and near as I moved my hand over it, but after few seconds, went back to showing near constantly, so I think its the screen not been seated, told the shop to take screen off, give it a good clean and reseat it. This sound good to you guys?
Chris
Anyone?
Bump! I'm only wanting a little extra advice so I don't end up paying more money out for another screen when it could possibly be proximity sensor? I think it was just the screen not seated properly, anybody have an idea or something else to either assure my choice or point me in another direction?
Chris

Proximity sensor not working after screen replacement.

So I've replaced the phone screen and after that, i cant get the proximity sensor to work correctly. I've tried using the phone with the motherboard not attached to the screen (dumb i know) but i was at least able to verify that the sensor works somewhat. It's like it cant see through the glass.
I'm currently on The "Final" version of Resurrection Remix.
What i've tried:
The app Proximity Sensor Reset/Repair.
The app Proximity Fix.
This terminal code/solution here.
Tried *#*#7769#*#* in the dialer but all it does is clear the dialer and nothing else. Weird, it happens with a good number of other codes too. :/ So basically its an issue in its self I think.
Resetting Cache and Dalvik/ART Cache from TWRP.
I'd settle for having the proximity sensor disable so I can make calls in Snapchat, messenger and the dialer. At least, if I cant fix the calibration :/
Nexus Radical said:
So I've replaced the phone screen and after that, i cant get the proximity sensor to work correctly. I've tried using the phone with the motherboard not attached to the screen (dumb i know) but i was at least able to verify that the sensor works somewhat. It's like it cant see through the glass.
I'm currently on The "Final" version of Resurrection Remix.
What i've tried:
The app [URL=" Sensor Reset/Repair[/URL].
The app [URL=" Fix[/URL].
This terminal code/solution [URL="[/URL].
Tried *#*#7769#*#* in the dialer but all it does is clear the dialer and nothing else. Weird, it happens with a good number of other codes too. :/ So basically its an issue in its self I think.
Resetting Cache and Dalvik/ART Cache from TWRP.
I'd settle for having the proximity sensor disable so I can make calls in Snapchat, messenger and the dialer. At least, if I cant fix the calibration :/
Click to expand...
Click to collapse
There's a tiny rubber grommet over the proximity sensor that probably got lost during repair. I have seen this happen several times on this forum. Usually it's stuck to the old screen.
With grommet: https://d3nevzfk7ii3be.cloudfront.net/igi/SQfQ23vhRFsvbJJT.huge
Without grommet: https://d3nevzfk7ii3be.cloudfront.net/igi/eDldW3bJmHSbQEYF.huge
hawkswind1 said:
There's a tiny rubber grommet over the proximity sensor that probably got lost during repair. I have seen this happen several times on this forum. Usually it's stuck to the old screen.
Click to expand...
Click to collapse
Oh, wow.. welp... this is probably it then. I am indeed missing that part. however, its lost. I have all the old parts but it's not attached to them :/
This doesn't look like the kinda thing I can get easily. How would I go about getting a new one?
Nexus Radical said:
Oh, wow.. welp... this is probably it then. I am indeed missing that part. however, its lost. I have all the old parts but it's not attached to them :/
This doesn't look like the kinda thing I can get easily. How would I go about getting a new one?
Click to expand...
Click to collapse
The last guy that posted about this went to the city dump in his small town and found that tiny part. stuck to the screen that he threw out. I was amazed by that. Anyhow, some guys used a coffee straw etc, but from what I remember it never worked right. I can only think of buying a broken 6p from ebay or swappa.com/boneyard but that's a lot of money for a grommet. I'd be searching the carpet or repair area really well first.

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