Hey guys, out of nowhere today I go to use my Note 3 and the screen is black, I could tell it was on but black, it was backlit but black and had message notification going. Restarted it a few times by battery pull and same thing. Was ready to head to Verizon once they opened with hopes they could fix then it started working again. Has been working fine since but I'm nervous it's going to happen again, as I use my phone for everything and need it to work. Any idea of what caused this? possible fix? chance of it repeating?
Thanks
mgftp said:
Hey guys, out of nowhere today I go to use my Note 3 and the screen is black, I could tell it was on but black, it was backlit but black and had message notification going. Restarted it a few times by battery pull and same thing. Was ready to head to Verizon once they opened with hopes they could fix then it started working again. Has been working fine since but I'm nervous it's going to happen again, as I use my phone for everything and need it to work. Any idea of what caused this? possible fix? chance of it repeating?
Thanks
Click to expand...
Click to collapse
no maybe they tried flashing it again or maybe bad kernels no it will not happen again
Related
Scenario: I was playing... air hockey...and you know how that game can get intense?! Well I was jumping up and down and somebody was calling me but I was too into it to check it. Then it stopped and someone (Maybe same person) called again so I paused the game and checked my phone, it was just a black screen. The lights on the capacitive buttons were working, buttons were working (because the phone was vibrating) and the actual phone was still working but just couldn't see anything. I pulled the battery, turned it back on, put it in my pocket and started playing again. At the end of the game (Yeah, I lost) I checked and it was still black. The screen wasn't off, it was just black LED's I guess. I could scroll to unlock and everything, and now its just stuck like that. Stuck as in I can't see anything...
Not really asking for help because I think the phone messed up, but I'm just saying that the phone might not be perfectly built, or atleast mine wasn't...
T-Mobiles closed right now so I'ma call tomorrow morning.
Wrong Forum, needs to be moved to General.
JoshHart said:
Wrong Forum, needs to be moved to General.
Click to expand...
Click to collapse
Wrong Forum? But this situation is DEVELOPING as we speak...
It is an interesting DEVELOPMENT, to say the least.
Maybe he should take pictures and have them DEVELOPED so we have a better understanding!
I had a similar issue but when starting the phone, I would just get a black screen but with the capacitive buttons working but no widgets and no access to apps. Menu options works because I was able to access settings but that's about it. A guy from tmobile forum told me to do a factory reset as maybe it just a minor hiccup in the phone manufacturing so I did and ever since, I have not seen the black screen and I have done a few reboots just to check. Goodluck!
No I just can't see anything. It's like all the LED's are black, I can't factory reset it or anything. Unless someone can do it without looking at the screen....
same thing literally just happened to be about 20 minutes ago. i am extremely frustrated. the screen is just black but its like i can move around on the phone. does anyone know whats going on???
Hey guys,
After another freeze, I was able to actually connect via ADB. The shell was working fine.
Anyways, I did a logcat, and I saw the attached code looping.
http://pastebin.com/DV3uVYJg
It just keeps looping on these audio logs.
Any thoughts?
Anyone else get logcats similar or different than this?
-oldsk00lz
Hi Guys,
i got a problem with my good old HD2: I flashed the SonyArcHD ROM on my device, it worked for a few weeks, but then, i did nothing, the screen went black. First i was able to "turn it back on" when i pushed it a little bit against the board, that worked for a few more days, but thet the screen went black forever. The background light is working, it even boots up(it happened when i just used it like elsewhen), i got even a haptic feedback from the unlock handle on the lockscreen, what means that it works perfectly "behind the black wall", but it shows nothing on the screen. Not even the bootloader. But the funny thing is, i never dropped it again, or damaged it anyways. It just hapened from nothing!
So has anyone a idea what i coul do?
Thanks, Jukpulfer.
Sorry for my badass english...
IMO you should check LCD to motherboard connector, maybe it is loose or dirty because of moisture/dust/whatever.
If no improvement(aka solved), I'm afraid you LCD is dying!
Hi,
In last week I got very strange behavior on my G2.
It started with knock on didn't worked as it should be and stuck few times and continued with strange notification bar behavior.
When I am trying to pull the notification bar down it sometimes stops at the middle of the screen and get back up, it takes few tries but at the end it is working.
I thought it is software problem and tried to do factory reset and flashed different roms but those problems are still exist.
I don't have any screen protector so that's option out too.
Any idea what the problem can be? I don't have any warranty and I am curious if anyone got this before and maybe there is a solution before I will go and get screen replacement.
Thanks for any help you can give.
I recently got a somewhat new YD201. It was never really in use and just laid there for about 1-2 years, so it was completely discharged. I started charging it, everything went fine - the back screen worked without any issues. Then, after some more charging, it randomly stopped. It's now stuck at a particular screen and won't move anywhere, even if I try unlocking it (I'm getting the vibrations but no visual feedback). No matter what I do, I'm stuck at a frozen back screen.
The phone seems to be usable outside of it but I'd like to use the back screen too if it were possible. Is there anything I could do? I already tried a factory reset but that didn't help.
skulpturfungus said:
Then, after some more charging, it randomly stopped. It's now stuck at a particular screen and won't move anywhere, even if I try unlocking it (I'm getting the vibrations but no visual feedback). No matter what I do, I'm stuck at a frozen back screen.
Click to expand...
Click to collapse
Sounds like the screen is not getting any power. It could either be a faulty connection or even a broken screen. Maybe it got a nasty bump or was under a lot of pressure?
Were you using it when it froze or was it in between uses? Might someone have messed with it?
HELLO guys
i really need help now.
i was trying to test my screen i saw a red color on reading mode so i search how to test the screen, then i found this code *#*#2663#*#* Displays touch-screen version and *#*#0842#*#*Vibration and Backlight test after i use it the screen start to become dark and weird until it becomes black totally. i trying to login to bootloader or fast-boot but i can't see anything, i just feel the touch vibration on the screen and the led is working and the menu and back key look working too.
i tried to restart my device 50 times but still the same, first time i saw Oneplus logo then black but now when i restart nothing at all.
i never dropped my mobile or something, i received 10 days ago.
something weird happen i was trying to fix it than i heard i was calling so the mobile is working but the screen is black.
any help will be appreciated and thanks in advance
update
Maaalx said:
HELLO guys
i really need help now.
i was trying to test my screen i saw a red color on reading mode so i search how to test the screen, then i found this code *#*#2663#*#* Displays touch-screen version and *#*#0842#*#*Vibration and Backlight test after i use it the screen start to become dark and weird until it becomes black totally. i trying to login to bootloader or fast-boot but i can't see anything, i just feel the touch vibration on the screen and the led is working and the menu and back key look working too.
i tried to restart my device 50 times but still the same, first time i saw Oneplus logo then black but now when i restart nothing at all.
i never dropped my mobile or something, i received 10 days ago.
something weird happen i was trying to fix it than i heard i was calling so the mobile is working but the screen is black.
any help will be appreciated and thanks in advance
Click to expand...
Click to collapse
i try to flash it using msm download and the mobile start then start flash white and dark until become black again
https://youtu.be/45lxZMHy1Q4
https://youtu.be/rCW_AT0BFV4
is it a hardware issue?
It's a brand new phone. Can you contact OnePlus for support or an RMA?
my370z said:
It's a brand new phone. Can you contact OnePlus for support or an RMA?
Click to expand...
Click to collapse
I did, i am waiting for the respond
Something weird like that happened to me with the twilight app on my axon 7, but a reboot fixed it.. ??
There have been times with my past 5 phones where if I go below 15 percent battery the screen shuts off but the phone is still active.. Can get into recovery mode fine. Factory resets/clean install even with all same apps always fixed it. ?
Beyond that, I would definitely look into that RMA.
hello,
i have the same problem at oneplus 5t do you figure out solution :'(