[Q] Galaxy s4 sprint phone won't sent/recieve text - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

I have a rooted sprint galaxy s4. It has stopped texting. Both sending and receiving. It work perfectly otherwise. I have checked the common problems like data being turn and such, but I still can't fix it. HELP!?!

Data being on doesn't matter at all when it.comes to texting. As that is done over 2G aka 1X. And data is 3g or LTE. Try updating prl and profile then reboot your phone. Or (if you are on Sprint service) go into dialer and enter ##72786# which will reactivate your device.

Related

unlocked AT&T LG G2 does not has Tmobile data

Hi, this is my first post on XDA, i bought an unlokced ATT&T LG G2 last month and use it on T-mobile network, i was able to make calls and send/receive messages fine. i just changed my family plan from Classic to Simple Choice yesterday, and we were supposed to have unlimited data with 1 gb of 4g lte. When i tested the data plan on my sister's iphone 5, she was able to get online with the LTE icon on the notification bar. However, when i tested on my phone, it does not show H, 2G, 3G, 4G, or 4G LTE and i was not able to get online. i have contact T-mobile support, and they said my phone was already registered, all the information was provided correctly but i still has no luck getting my phone online. I have played with the data setting such as turning it on and off, the airplane mode and even restart my phone but i still have no luck. Does anyone has this problem? please help me. :crying::crying:
Double check tmo APN settings?
Sfkn2 said:
Double check tmo APN settings?
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Thanks, i totally forgot about that

"Unlocked" Verizon Samsung Galaxy S4 to Tmobile switch - cannot send text messages

"Unlocked" Verizon Samsung Galaxy S4 to Tmobile switch - cannot send text messages
Please! HELP!!
I switched from Verizon to Tmobile and my stupid phone updated to Lollipop 5.0.1 and now I can't send text messages without calling Tmobile and having them send a signal to reprovision my phone EVERY time after it reboots (which I have to do EVERY day now that bluetooth sucks so hard and randomly stops all the time in Lollipop).
Before I accidentally hit the button to update, my phone would show my Verizon voicemails waiting in the notification area and say "No Service" until I called my voicemail and let it disconnect, to which effect it would seem to go to no signal to nothing to HSDPA to plus to 4G LTE and BAM! I'd be on Tmobile able to send texts and all (before which I could NOT send texts, but COULD receive them (IIRC), and make phone calls (WITHOUT dial tones being accepted (which seemed to be fixed in Lollipop by selecting long press tones in the phone settings), and I COULD browse the web, etc.).
NOW, that little workaround does NOT work anymore and I have to call Tblowbile to send that magical signal to my phone (which doesn't seem to take all the time for all people for some reason).
I DO have the APN entered correctly (as stated on their website) and setting the phone to and from global to global/lte/gsm and selecting tmobile as the mobile network in the settings does NOT work.
I GUARANTEE it is that stupid GRAYED OUT Verizon APN that I CANNOT remove that is causing ALL these problems (given the nature of the phone post-reboot on KitKat).
PLEASE, tell me how to delete that stupid VZW APN or how to downgrade to KitKat or of another workaround other than having to call the deceptive, bait and switch company that is Tmobile EVERY time!
I'M DESPERATE!
PLEASE, HELP!
You can't. The bootloader is locked on Verizon, which prevents root. They've also apparently blocked access to the APNs in firmware.
Your options? Head to the XDA Verizon S4 forums and check out their various guides.
P.S. T-Mobile is not pulling a bait and switch here. They are providing you with service, which is what you paid for. They have no control over the OTA function of the device. Unless you have proof that T-Mobile is baiting and switching, your comment is slanderous/libelous.

Sprint Nougat update can't surf while on call

Hello,
The nougat update was installed on my Sprint S7 edge the other night. Now I can't use the Internet while I'm on a call! I did calling and surfing with no problem before this update. I called sprint and they basically said that you can be on WiFi and call / surf no problem, which is true. But I am often away from WiFi and need to use internet while on call. I tried the different modes such as CDMA, LTE/CDMA, GSM/UMTS, AND Automatic but same problem.
Has anyone experienced this? Is there a setting or something to fix this?
Looks like I may have to go back to AT&T! ?
Thanks in advance
That is a limitation of Sprint, not Nougat. I switched from AT&T to Sprint last April and ran into the same issue immediately. While I plan to switch back to AT&T or Verizon, I've been using the hangouts dialer/google voice to make calls over LTE. This fixes the issue for me for the time being.
-Matt
coolecho said:
Hello,
The nougat update was installed on my Sprint S7 edge the other night. Now I can't use the Internet while I'm on a call! I did calling and surfing with no problem before this update. I called sprint and they basically said that you can be on WiFi and call / surf no problem, which is true. But I am often away from WiFi and need to use internet while on call. I tried the different modes such as CDMA, LTE/CDMA, GSM/UMTS, AND Automatic but same problem.
Has anyone experienced this? Is there a setting or something to fix this?
Looks like I may have to go back to AT&T!
Thanks in advance
Click to expand...
Click to collapse
I've never been able to access data over cellular while on a call on my S7 Edge. Nougat or Marshmallow. Worked fine on older phones, but Sprint's Spark network doesn't allow it.
I came from T-Mobile who I truly despise so I decided to give sprint a shot. I've been on sprint for years now on and off and I have NEVER been able to use the internet while on a call. As others stated above, their POS network doesn't allow it. It was the limitations of a CDMA network, but couple years ago, Verizon upgraded their CDMA network and now they can browse and talk at the same time. Sprint is the ONLY network that doesn't allow it that's in the top 4. ATT, TMO, VZW. While sprint was racing to be the first carrier to allow 4G (which they were) other networks were prepping for LTE and setting up their infrastructure to surf blazing speeds and still talk and sprint is stuck in the stone age's. Rant over lol
kennypow3rs said:
I came from T-Mobile who I truly despise so I decided to give sprint a shot. I've been on sprint for years now on and off and I have NEVER been able to use the internet while on a call. As others stated above, their POS network doesn't allow it. It was the limitations of a CDMA network, but couple years ago, Verizon upgraded their CDMA network and now they can browse and talk at the same time. Sprint is the ONLY network that doesn't allow it that's in the top 4. ATT, TMO, VZW. While sprint was racing to be the first carrier to allow 4G (which they were) other networks were prepping for LTE and setting up their infrastructure to surf blazing speeds and still talk and sprint is stuck in the stone age's. Rant over lol
Click to expand...
Click to collapse
Sprint actually did allow simultaneous voice and data for a while. It worked fine on my G3 (and still does, actually). But it doesn't work on any of the new phones that support their faster "Spark" network, or whatever they're calling it now.
meyerweb said:
Sprint actually did allow simultaneous voice and data for a while. It worked fine on my G3 (and still does, actually). But it doesn't work on any of the new phones that support their faster "Spark" network, or whatever they're calling it now.
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what you said is 100% true but to add to the dialogue, the reason it doesn't work anymore is because manufacturers have reduced cell antennas down to 1
older devices used 2-3 antennas, so it was possible to use 1 antenna for internet on a LTE frequency while the other antenna was in use for voice calls.
VoIP is essentially a data stream so with 1 antenna that's the only workaround.
The last galaxy phone that did simultaneous voice and data (while not on wifi) was th GS3 . it had a radio in it call SVDO (simultaneous voice and data option)
no other galaxy phone since then can do both UNLESS your on wifi.
kennypow3rs said:
I came from T-Mobile who I truly despise so I decided to give sprint a shot. I've been on sprint for years now on and off and I have NEVER been able to use the internet while on a call. As others stated above, their POS network doesn't allow it. It was the limitations of a CDMA network, but couple years ago, Verizon upgraded their CDMA network and now they can browse and talk at the same time. Sprint is the ONLY network that doesn't allow it that's in the top 4. ATT, TMO, VZW. While sprint was racing to be the first carrier to allow 4G (which they were) other networks were prepping for LTE and setting up their infrastructure to surf blazing speeds and still talk and sprint is stuck in the stone age's. Rant over lol
Click to expand...
Click to collapse
Regarding Sprint racing to be the first carrier with 4G (Wimax) while the others were prepping for LTE, Sprint wanted to also do LTE like the others but at that time LTE was nowhere near ready & they had to do something with the spectrum they were sitting on at that time or else they would've lost it.
Robalboa said:
The last galaxy phone that did simultaneous voice and data (while not on wifi) was th GS3 . it had a radio in it call SVDO (simultaneous voice and data option)
no other galaxy phone since then can do both UNLESS your on wifi.
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Last phone I remembered being able to do this was the Note 3. Man I miss being able to use simultaneous data & voice.
Sent from my SM-G935P using Tapatalk
Well that sucks. We should have that option it's freaking 2017 lol. It's hard to take them serious. I also keep hearing of a soft bank and TMO partnership they really do want to pair sprint with TMobile to compete against Verizon and ATT. If sprint did merge with TMO they could route calls through another frequency/band and have data sit on the LTE band.
Robalboa said:
The last galaxy phone that did simultaneous voice and data (while not on wifi) was th GS3 . it had a radio in it call SVDO (simultaneous voice and data option)
no other galaxy phone since then can do both UNLESS your on wifi.
Click to expand...
Click to collapse
Actually, a work-around that I've tried is using the Google Hangouts dialer. You can surf the web and be on the phone. Kinda sucks they eliminated the simultaneous talk and data.
I can attest that until the latest Nougat update (last week) I was able to be on a phone call while connecting to the internet and webex. I do this a lot due to being stuck in traffic and having to attend conference calls while driving.
My phone is a Galaxy S7 Edge. I also had this ability with my Note 3. Something fishy is going on here.
I'm really upset that this is happening all of a sudden, strangely right after the freaking software update. I want the feature back! Now every forum says that Sprint doesn't support it on these phone. BS! I am proof it did have the ability. They just took it away with stealthy maliciousness. Sprint needs to give us back the ability to use data and voice simultaneously!
I'm using s7 edge too. if anybody still can't use data while on call. try to turn off your power saving mode. don't turn off your power saving mode while you on call. off ur power saving mode before you call or answer someone. i update this reply while on call too.
I think nowaday most updates are all a big BS. just another ploy to take away all the neat features and give the phone companies more controls, limiting user ability, etc.... i.e. to save the phone companies bandwidth and data use..
My old samsung S4 can do everything after i completely rooted it. from hotspot to simult data and voice, also sim unlock... all done by me just reading xda
I want to upgrade to something newer with removable battery and microsd card in the form of a LG G5. and it's been a real PIA. first phone i got it has the latest firmwarez preventing any enabling of tethering or DIY sim unlock... Had to return it.... 2nd phone has earlier firmware so i can enable tethering. but has no way to use data and voice at same time.

G930U on freedompop, no LTE connection.

I have been battling with this no LTE case for this Galaxy S7, BYOD. This is the official US unlocked version, and works with Sprint (on their whitelist), furthermore, my wife has the same phone rocking LTE with FP right now (BYOD as well, so on sprint network), so it's compatible with FP's service.
My understanding for FP byod (based on previous exp) is that if the phone was activated on Sprint network before, the MEID and the ICCID info is stored together, so even if BYOD process only ask for MEID, as long as you have the previous activated SIM, the ICCID info get carried together, so you normally would have no problem getting LTE.
This Phone was never activated on Sprint before, so when I first activated it BYOD, so no previous SIM info, but I plugged in a compatible SIM that was activated on Sprint network before (with another MEID though). My initial activation had problem (red bar on my account summary), had to email customer service to add this ICCID. Phone passed the hands free activation and all. No problem using the fp apps, phone, sms, cellular network worked (only 3G).
I then started to do all kinds of reset trying to get LTE connection. I have done,
1.##72786# carrier reset
2. Restore APN setting to default, clear cache, reboot
3. Matching all the LTE related parameter with a known LTE connected phone (my wife's GS7)
4. factory reset
5.Deactivate and then reactivate the GS7 (by swapping devices between two fp accounts)
Now almost three months now, I'm still facing the same issue. FP customer service has been helpful doing the routine checks, but not beyond the suggestion of PRL update/reactivation. The final solution they offered was to deactivate the account and the activate the GS7 with another byod account. I did this just today, by swapping another device in this account, and then reactivate the GS7 to that account.
My very first concern is if the ICCID info has been accurate (not missing or mistaken a digit), but I asked them to verify this at least three times, nothing came back as error.
Compared to my wife's same GS7 with fp, my phone is rather slow to establish the 3G mobile data connection, for example, her phone would almost show LTE instaneously after a reboot, but my phone would be at least after a min to show the 3g icon.
Can someone share some insights on what else I could do? I just could not think of anything else from my phone side to do. A note worthy thing is, when I helped BYOD my wife's GS7, I was in the same boat of needing to add ICCID via customer service to pass HFA, and then all the reset to get the LTE. I actually wasn't able to get LTE connection by what I did, shut off the phone with 3G connection, but next morning I turned on the phone, LTE was there. Along with me, I saw multiple users who had similar no-LTE problem report they were getting LTE same day.
I'm currently in the same situation. I've even tried adding the AT&T LTE bands as instructed on this thread and I'm still maxing out at H+. Anyone know how to enable LTE on unlocked Sprint S7? Any help would be appreciated.

No Data Connectivity SM-G935A

I bought a used unlocked AT&T S7 Edge, and I'm having trouble with data connectivity. The status bar shows signal and the 4G LTE symbol, however I'm not receiving any data. Calls and texts work fine.
I went through the troubleshooting checklist from T-Mobile with no luck until I factory reset my phone. Once I did that I was able to use my data for two days before it went out again. I also tried taking out my SIM and putting it back in.
Anyone know if there is any sort of fix for this problem?
Jaybeann said:
I bought a used unlocked AT&T S7 Edge, and I'm having trouble with data connectivity. The status bar shows signal and the 4G LTE symbol, however I'm not receiving any data. Calls and texts work fine.
I went through the troubleshooting checklist from T-Mobile with no luck until I factory reset my phone. Once I did that I was able to use my data for two days before it went out again. I also tried taking out my SIM and putting it back in.
Anyone know if there is any sort of fix for this problem?
Click to expand...
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Have you tried changing the APN settings? Try searching for "T-Mobile APN settings Galaxy S7" since I can not send the link.

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