Poor call quality - does your phone suffer from this issue? - G2 Q&A, Help & Troubleshooting

Hi there, with two separate LG g2 phones, I've had the same very issue where when placing calls, I get really bad noise coming from around the headpiece area of the phone. It sounds almost like the typical interference you would get when you place your phone next to a pair of speakers.
I've never experienced this in any phone before - ever. I'm just wondering does anybody here on the forums with the international version face this very same issue? To test it properly,start a voice call - you need to be in a very quiet room and there needs to be complete silence on the other end of the line (although you can still make it out slightly when a persons talking) Thanks.

Grunzen said:
Hi there, with two separate LG g2 phones, I've had the same very issue where when placing calls, I get really bad noise coming from around the headpiece area of the phone. It sounds almost like the typical interference you would get when you place your phone next to a pair of speakers.
I've never experienced this in any phone before - ever. I'm just wondering does anybody here on the forums with the international version face this very same issue? To test it properly,start a voice call - you need to be in a very quiet room and there needs to be complete silence on the other end of the line (although you can still make it out slightly when a persons talking) Thanks.
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Try a different SIM from a different carrier and place a call to a different phone, with a different carrier, in a different place.
If you have the same results, you've got yourself a bad phone. If not, at least you know who to blame: your carrier.

no i can honestly say i do not have any problems with call quality both in receiving and making calls,no noises in earpiece or headphones,no audio problems at all im on international model on 02 at the min i also use orange or ee sim in it as well and no faults,i do have all the silly settings like flip your phone and answer as you raise phone to ear stuff switched off ? anyhow thats how mine is -maybe a fault ?

I've noticed that the buzzing isn't always there (even on the same number) I think the phone only starts to make the noise when it's connected to cell tower via edge (2G) When the phone is connected to H+ tower, it's all gone

Grunzen said:
Hi there, with two separate LG g2 phones, I've had the same very issue where when placing calls, I get really bad noise coming from around the headpiece area of the phone. It sounds almost like the typical interference you would get when you place your phone next to a pair of speakers. .
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My son said my quality wasnt good im on lg g2 vs980 running cloudyg3 rom
Sent from my VS980 4G using XDA Free mobile app

don't have this problem. why don't you go back to stock and see if it still exists? it it does, well, thats a bad phone. If not, thats the rom.

Related

Distorted calls through speaker after WM6.5 upgraded

Anyone else having this issue? This is a straight up legit T-Mobile phone with stock ROM and WM6.5 upgrade. I've noticed that calls through the speaker are now distorted, blue tooth clarity remains fine though.
Hmmm...no one?
The Rotagilla said:
Anyone else having this issue? This is a straight up legit T-Mobile phone with stock ROM and WM6.5 upgrade. I've noticed that calls through the speaker are now distorted, blue tooth clarity remains fine though.
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Click to collapse
Mine after the upgrade sounds fine
I've had the same issue the entire time I've had my Dash. Right out of the box I had distortion and a crackling in the speaker - i thought i might have had a bad connection on that particular phone call. After flashing - about a month agio, it's continued. As frustrating as TMobile makes me at times, I dont want to try to hash it out with them. I might reflash to see if that helps but I'[m afraid it wont
sunday247 said:
I've had the same issue the entire time I've had my Dash. Right out of the box I had distortion and a crackling in the speaker - i thought i might have had a bad connection on that particular phone call. After flashing - about a month agio, it's continued. As frustrating as TMobile makes me at times, I dont want to try to hash it out with them. I might reflash to see if that helps but I'[m afraid it wont
Click to expand...
Click to collapse
Could be hardware related, if the contacts are dirty or the speaker is not set properly it will crack.. could be a bad batch of devices.. get a new one under warranty if possible. I got three Dash 3G's the first day they came out and all three sound fine.
Finally couldn't take it anymore and took it back to the T-Mobile store. The new one should arrive this week.
Hi Rotagilla, would be interested to hear if the new one had the same loudspeaker distortion. mine does the same thing and has done from new. i just thought it was a crap quality speaker
Blackadder III said:
Hi Rotagilla, would be interested to hear if the new one had the same loudspeaker distortion. mine does the same thing and has done from new. i just thought it was a crap quality speaker
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Click to collapse
The replacment phone just got sent back and I'm now on #3. The same issue happened again...calls started off very clear but then seemed to degrade to the point where unless I was using BT, the audio quality was terrible. I'm not upgrading the phone to WM6.5 at this time, I'm going to wait and see if the same thing happens again. BTW, the TMO rep I dealt wth most recently was excellent...really first class all the way.
Looks like the speaker will continue to be a last resort. BT seems the only way to get clear reception. thanks.....i dont like my chances with a replacement from Telstra. The only thing that disappoints me with this one is not being able to edit the menu items and not having the Voice Dialling tags. replacing it with the Voice Command is a quantum leap backward, otherwise a great phone.
Well the most recent replacement has started doing the same thing. I did not upgrade to WM6.5 and this one lasted the longest before giving in to the speaker distortion gremlin. Pretty bummed about this, guess I'll just have to live with it.

'Crossed line' during outgoing call in Android

Ok... I just experienced something which was very strange and quite worrying.
I initiated a call in android... got 5 seconds of silence followed by what sounded like garbled voices. My signal is always weak in this location so I assumed I was connected and could hear my friend talking..... so I began with the usual "hello, HELLO, Can you hear me?"....
THEN I heard the phone ringing (MY CALL HADNT BEEN ANSWERED YET)
Before and during some of the ringing sound, I could hear what I am certain was a human voice albeit very garbled and incomprehensible.
Is it at all possible that I got a 'crossed line'? Is that even possible in this day and age?
As my signal is usually weak here so I do sometimes get garbled audio especially while calling out - but this sounded very different and I am 99% sure it was a human voice.
Has anyone ever experienced anything similar under android on the hd2? or even under winmo? Would hate to think someone could be listening in to my conversations
anyone?
edit: radio+ROM= as per sig... build= hyperdroid v1.1
That's funny I was just speaking on my g1 and I use to get that dime times on my g1 so I am guessing its android thing maybe with there radios....or it could be ghost trying to communicate with you from the other side ...maybe Google collecting some more data LOL but if I was ever in that situation again I would battery pull immediately....
Sent from my HTC HD2 using XDA App
It's a somewhat common occurance, mobiles picking up other mobile phone calls...hasnt happened to me but was actually watching a show that talked about it recently.
thatruth132 said:
maybe Google collecting some more data LOL
p
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lol......
Did you notice any black helicopters flying overhead during this time?
its how gsm works.. cdma each phone has its own identity.. with gsm before you connect to the call the connection to the tower is open, every phone is on the same channel.
you were probably hearing digital background noise. the actual voices you were hearing were probably your own being echoed back.

Galaxy phone reception is bad for me :( :(

Hello everyone i have had my galaxy for awhile now and i dont know why i never posted this but phone reception is very bad. When someone calls me or i call someone i can hardly hear them, this is with the volume turned up to max.....is there a volume hack or something to turn up volume on inner calls past the max ?....anything at all would be helpful.
There is a way to turn up your volume but you'd have to do it every time you reboot your phone, just search the forums for it. I never had a problem with my galaxy s phones gt-i9000m and I had two of them. Maybe your phone is defective and you can exchange it?
khmerpride said:
There is a way to turn up your volume but you'd have to do it every time you reboot your phone, just search the forums for it. I never had a problem with my galaxy s phones gt-i9000m and I had two of them. Maybe your phone is defective and you can exchange it?
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I have seen that hack other problem is I bought the phone from a friend.
Sent from my GT-I9000M using XDA App
jark99 said:
Hello everyone i have had my galaxy for awhile now and i dont know why i never posted this but phone reception is very bad. When someone calls me or i call someone i can hardly hear them, this is with the volume turned up to max.....is there a volume hack or something to turn up volume on inner calls past the max ?....anything at all would be helpful.
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Click to collapse
are you sure you are putting the earpiece where it's supposed to go?
if you have it higher, you wont hear it, if you have it lower you wont hear it
it has to be exactly facing your inner drums
it's the same with all other phones i've had in the past
have you tried Bluetooth? perhaps that will work better for you?
my SGS sounds loud and clear, and i got bad hearing
Same problem with mine. I find it has something to do with the signal though. When I call OCTranspo or my voicemail or something it's loud and clear, but when I speak to people it always sounds like they're whispering.
hmm it seems fine right now....i really hope it was cause i was in a dead spot or low signal reception when i was on the phone....i will monitor the phone for the next few days and post here if i fall into this problem again thanks for the help guys!...oh and Gamer ill look into that bluetooth headset maybe.
the first 2 are recorded messages, so the audio quality is expected to be the same all the time
those are very good point of reference
that means whatever it is the problem is not the phone earpiece, but the people talking on their end
otherwise you'll be hearing whisper like sound from the voice recorded systems
nemethb said:
Same problem with mine. I find it has something to do with the signal though. When I call OCTranspo or my voicemail or something it's loud and clear, but when I speak to people it always sounds like they're whispering.
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I used that hack. worked alright

Call interference / buzzing from phone - Should I RMA?

Hello there folks, I recently purchased a LG G2. For the most part is a fantastic phone but I've noticed a few problems with it. The main ones being in the audio department.
When I am making a phone call. I can hear the same sort of noise you notice when you are making a phone call next to a speaker system. It doesn't happen all the time so it must depend upon certain factors including what network mode it's using. It doesn't actually appear to be coming from the earpiece but rather the back of the phone (near where the camera is) as I can hear it more clearly on that side plus also when I'm not in a call.
The noise actually does change depending on what I'm doing. For example, sometimes I will hear a clicking noise just when I'm browsing the web (although this is a non issue, I can only notice it in a quiet room)
So yeah, do you think I should RMA the phone over this? Do any of you guys have the same issue? Thanks.
Grunzen said:
Hello there folks, I recently purchased a LG G2. For the most part is a fantastic phone but I've noticed a few problems with it. The main ones being in the audio department.
When I am making a phone call. I can hear the same sort of noise you notice when you are making a phone call next to a speaker system. It doesn't happen all the time so it must depend upon certain factors including what network mode it's using. It doesn't actually appear to be coming from the earpiece but rather the back of the phone (near where the camera is) as I can hear it more clearly on that side plus also when I'm not in a call.
The noise actually does change depending on what I'm doing. For example, sometimes I will hear a clicking noise just when I'm browsing the web (although this is a non issue, I can only notice it in a quiet room)
So yeah, do you think I should RMA the phone over this? Do any of you guys have the same issue? Thanks.
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Click to collapse
Checkout my thread I made a while ago...
I suspect it might be it. If so. You can try RMA, but to some degree the new handset will have the same issue, might be better, might be worse.
Better not get an LG device at all, as this is not the first device with this problem....
Or just get used to it....
But once heard cannot be unheard.
PAGOT said:
Checkout my thread I made a while ago...
I suspect it might be it. If so. You can try RMA, but to some degree the new handset will have the same issue, might be better, might be worse.
Better not get an LG device at all, as this is not the first device with this problem....
Or just get used to it....
But once heard cannot be unheard.
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Click to collapse
I never had any such problem. I think union should return.

Is there any way to improve call quality?

I'm on Verizon and recently switched from a M8 to this phone (just swapped my SIM over) and have noticed that cell reception has been an issue. This was a brand new unit and otherwise seems to work perfectly, but I've had numerous calls drop mid call, or I'll lose audio in one direction in the middle of a call. It's terrible in the car, to the point that I've had to pull over and stay in one spot to actually speak to someone (I'm using a headset while in the car, but I've also had the issue when using just the handset). I'm still on stock 7.1.2, but I noticed that today was particularly bad. I'd rather not switch back to the M8, but not being able to stay on a call w/o audio dropping out is an issue.

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